Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed.
We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work.
Responsibilities
Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting
Work with engineering teams to design and roll out IT general controls and IT application controls
Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them
Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates
Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship
Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start
Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests
Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested
Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control
Track system migrations and scope changes, and make sure controls are updated as systems move
Build metrics and dashboards on control health, open findings, and remediation progress
Give regular updates on program status, risks, and remediation to technical leadership
Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly
You may be a good fit if you
Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls
Have run or supported a SOX program at a public or pre-IPO company
Have used automation or AI tools to make compliance work faster and more reliable
Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting
Have worked closely with external auditors
Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer
Can explain technical risks and control gaps clearly to executives and other non-technical audiences
Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you
Strong candidates may also have
A background in software, systems, or security engineering
Hands-on experience building with Claude Code or other AI tools
Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering
Experience with financial systems such as ERP and billing platforms, and the controls around them
Experience building or rebuilding a SOX program at a fast-growing company
Familiarity with other security and IT frameworks, such as NIST or ISO 27001
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tampa, United States; Austin, United States; Clearwater, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions.
Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers.
Establish clear performance expectations, career development plans, and accountability measures.
Conduct regular coaching sessions, performance reviews, and talent assessments.
Foster a customer-centric and results-oriented culture.
Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts.
Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives.
Partner with Sales to identify expansion and cross-sell opportunities.
Oversee customer health monitoring and intervention plans for at-risk accounts.
Build relationships with executive stakeholders within key enterprise customers.
Support strategic account planning and customer success strategies for the company's largest and most complex accounts.
Serve as an escalation point for critical customer issues and business challenges.
Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions.
Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management.
Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience.
Act as the voice of the customer by providing actionable feedback to internal stakeholders.
Drive alignment across departments to resolve customer challenges and improve customer outcomes.
Establish and optimize customer success processes, playbooks, and best practices.
Leverage customer health data, usage analytics, and customer feedback to drive decision-making.
Forecast customer retention and manage business risks proactively.
Ensure accurate account documentation and CRM hygiene.
Communicate business performance, customer trends, risks, and opportunities to senior leadership.
Develop dashboards and reports measuring team effectiveness and customer outcomes.
Present customer success strategies and business reviews to executive stakeholders.
Required Skills and Qualifications
Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred.
7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles.
3+ years of people management experience leading Customer Success or Account Management teams.
Experience managing enterprise and strategic customer relationships within a SaaS or technology company.
Demonstrated success driving customer retention, adoption, and revenue growth.
Proven ability to lead, motivate, and develop high-performing teams.
Strong coaching and mentoring capabilities.
Experience managing through change and driving organizational initiatives.
Excellent executive presence and stakeholder management skills.
Deep understanding of customer lifecycle management and customer success methodologies.
Ability to identify business risks and develop mitigation strategies.
Strong strategic thinking and problem-solving skills.
Experience conducting Executive Business Reviews (EBRs) and value realization discussions.
Experience with CRM platforms (Salesforce preferred).
Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar.
Ability to analyze customer usage, health scores, and business performance metrics.
Strong presentation and communication skills.
Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions.
Knowledge of customer adoption frameworks and change management principles.
Experience leading globally distributed teams.
Why This Role Matters
The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market.
What we offer
Work location is either Tampa, FL or Austin, Texas (Hybrid).
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Arlington, United States; Bethesda, United States; Baltimore, United States; Washington, United States
Workplace: fully
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
You will own a defined book of TeamViewer's existing enterprise customers — accounts spending $1M+ in annual recurring revenue — and be accountable for retaining and growing every one of them. You are the sole owner of your accounts: the strategic relationship, the renewal, and the expansion plan sit with you, and you forecast all of it weekly.
This is a farming role. New-logo acquisition sits with our Account Executive team, and renewals under $10K are worked by the Enterprise Account Specialist desk, so your time goes where it matters most: deepening and expanding the accounts we already have.
Own a book of up to 5 enterprise accounts at $1M+ ARR as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion.
Build and maintain account plans for your key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.
Run every renewal in your book proactively, engaging well ahead of term end with a clear value narrative, and negotiate commercial terms including multi-year agreements.
Identify, qualify, and close expansion opportunities — additional seats, products, and use cases — through a consultative, solutions-focused approach with IT and business stakeholders.
Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce.
Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk
Partner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk.
Work with partners, distributors, and resellers on opportunities procured through the channel.
Bring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events.
What success looks like:
Gross and net revenue retention at or above target across your book.
Expansion quota attained, with a healthy, accurately forecast pipeline.
Every account with a current plan and a known renewal path; no surprises at term end.
Clean handoffs with the Account Executive and Specialist teams — nothing falling between roles.
Qualifications:
3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.
A proven record of retaining and expanding a book of business against retention and expansion targets.
Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.
Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.
Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).
Excellent communication and presentation skills; comfortable in executive conversations.
Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.
Spanish is a plus but not a requirement.
Required Travel: Up to 40% domestic
What we offer:
Work location is (Washington DC Area, USA) - Remote
Competitive compensation including stock-based options
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including the option of 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Santa Clara, CA
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
We are seeking a Senior Product Marketing Manager to shape our story and own go-to-market execution for key areas of our platform. You will translate deep technical capabilities into compelling positioning and messaging, lead launches, and equip the field to win across enterprise and government organizations. Working closely with product, sales, and marketing, you will bring customer insight into strategy, influence product direction, and help customers understand how to adopt agentic operations with confidence.
This is a hands-on role for a product marketer who enjoys going deep on technology, building compelling stories, and representing Forward with customers, analysts, and conference audiences to drive measurable market impact.
This position reports to the Senior Director of Product Marketing at Forward.
Responsibilities
Own positioning, messaging, and value propositions for assigned products and use cases, aligned with Forward’s company narrative.
Lead product launches end to end, coordinating readiness, announcements, field enablement, and post-launch measurement with product, sales, and marketing.
Partner with product management to translate technical capabilities into clear customer outcomes and bring customer and market insight into product priorities.
Create compelling product content and sales assets, including pitch decks, solution briefs, competitive battlecards, and demo narratives. Partner with the sales enablement function to help account teams and sales engineers use them effectively.
Represent Forward as a credible product and industry expert at conferences, trade shows, webinars, and customer and partner meetings.
Lead competitive and market research for assigned areas, informing positioning and deal strategy. Support analyst and press engagement through briefings, evaluations, and supporting materials.
Partner with demand generation, field marketing, and corporate marketing to develop campaigns and events grounded in customer needs and consistent with our positioning.
Qualifications
Experience in enterprise software or B2B technology, with 7+ years in product marketing.
Proven track record of launching technical products and developing positioning, messaging, and sales assets that help the field win.
Strong technical aptitude and familiarity with networking, security, cloud infrastructure, automation, or agentic AI systems, with the ability to engage credibly with engineering and product teams and translate complex capabilities into business value.
Excellent writing skills, supported by a portfolio of compelling product content for technical and business audiences.
Confident presenter who can represent Forward as a credible expert at conferences, webinars, and customer, partner, and analyst meetings.
Experience using customer research and competitive intelligence to inform go-to-market strategy; analyst relations experience is a plus.
Self-directed and highly organized, with the ability to work across functions and manage multiple launches and projects in a fast-moving, growth-stage company.
The base pay range for this role is between $165,000 and $200,000. Base pay will depend on your skills, qualifications, experience, and location
Location: Remote US Nationwide
About the Role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
What You'll Own
AR and denials.
Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them.
Metrics and reporting.
Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics.
Systems.
Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product.
Front-end revenue integrity.
Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change.
Automation and AI leverage.
Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls.
Cash forecasting.
Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built.
Compliance.
Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale.
What Success Looks Like
Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve!
AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction.
Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source.
Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume.
Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations.
Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue.
Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed.
What We're Looking For
10+ years in RCM, including 5+ years leading RCM teams.
Experience in one or two startups. You have built from square one and stayed flexible as the business changed.
Deep outpatient behavioral health and Medicaid/MCO billing expertise.
Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters.
A track record of standing up reporting, automating manual work, and leading system migrations.
Comfort owning numbers publicly and being wrong out loud when the forecast misses.
Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out.
Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Nice to have:
Experience with school-based, pediatric, or youth behavioral health programs.
Experience billing across multiple states with a multi-state licensed clinician workforce.
Familiarity with BI tools.
Exposure to value-based or outcomes-linked payer contracts.
Compensation and Benefits
The target base salary range for this role is
$175,000
, plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned.
Generous equity package
Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents
Flexible unlimited time off, company holidays, and quarterly mental health days
Fully remote work from anywhere in the United States
Location: Remote - US
Role Overview
This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you..
Key Responsibilities
Technical Leadership
Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns.
Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice.
Lead design reviews for observability work and represent the team in cross-functional architecture discussions.
Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations.
Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors.
Observability Platform
Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales.
Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers.
Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services.
Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility.
Drive expansion of internal application telemetry in partnership with application teams to improve visibility.
Define capacity and retention strategy for the telemetry stack as the fleet grows.
Infrastructure & Automation
Own infrastructure-as-code for observability stack deployments across multiple Kubernetes clusters.
Write and review automated playbooks for configuration management and automation across Debian-based bare metal servers.
Partner with the SRE team on Consul-based service discovery for VictoriaMetrics scrape target automation.
Lead Ceph storage observability, including OSD health, performance metrics, and integration with alerting.
Collaborate with the Network Engineering team on BGP, routing, and network-level observability.
Required Qualifications
8+ years in a systems engineering, SRE, DevOps, or observability-focused role, including demonstrated technical leadership on a platform or infrastructure team.
Deep hands-on experience with Prometheus, VictoriaMetrics, or equivalent metrics platforms, including PromQL, Alertmanager, and operating these systems at scale.
Experience designing and operating log aggregation pipelines such as Elasticsearch/OpenSearch, Logstash, Filebeat, or similar.
Working knowledge of distributed tracing (Jaeger, OpenTelemetry, or equivalent), including instrumentation strategy, not just operation.
Proficiency in Python and/or Go for automation and tooling.
Experience with Kubernetes, including deploying workloads and understanding pod networking and storage.
Experience with infrastructure-as-code tooling and configuration management.
Strong understanding of Linux internals, with Debian/Ubuntu preferred.
Demonstrated experience mentoring engineers and raising the technical bar on a team.
Excellent written and verbal communication skills. You'll work across engineering, SRE, security, and leadership, and you'll be expected to write design documents that drive decisions.
Preferred Qualifications
Experience leading the evaluation or deployment of AIOps tooling, including alert correlation, deduplication, or automated root cause analysis.
Experience building, deploying, or operating AI agents or agentic AI systems. This is a strong differentiator.
Familiarity with LLM APIs (Anthropic, OpenAI) or self-hosted LLM inference in an infrastructure context.
Familiarity with Ceph storage, including OSD management, pool configuration, and CRUSH maps.
Experience with incident management platforms.
Familiarity with BGP, network observability, or working in multi-DC environments.
Experience with secrets management in production environments.
Experience operating in a regulated or compliance-driven environment.
Prior experience in a storage-focused company or hyperscale infrastructure environment.
What You'll Work On
A telemetry stack spanning several data centers with exabytes of storage under observation.
Real infrastructure at scale: Kubernetes, Ceph, Vitess, KVM, and a custom storage platform serving hundreds of thousands of customers.
A collaborative team that values engineering excellence, transparency, and operational rigor.
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is $178,000 - $200,000 plus 10% target annual bonus and RSUs.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As Lead Prototype Engineer on the Core Platform team, you will lead and grow a team of prototype engineers and technicians while staying hands-on at the bench. You’ll set the technical standard for how we build, diagnose, and evolve advanced humanoid robotic platforms. Your focus is electrical integration, bring-up, and root-cause analysis across the full hardware lifecycle, from concept and prototyping to field repair. You’ll emphasize reliability and repeatable processes.
WHAT YOU'LL DO
- Lead, mentor, and develop a team of prototype engineers and technicians. Set priorities, allocate work, and raise the team’s technical and process standards.
- Stay hands-on: personally drive troubleshooting and resolution of the most complex electrical issues in prototype humanoid robots, across operational and in-development systems. Lead detailed failure analysis and share learnings with hardware and software engineering teams.
- Own electrical bring-up of new prototype builds, including power distribution, motor drive and actuator electronics, sensor integration, communications buses, and high-density electromechanical integrations.
- Collaborate closely with electrical, mechanical, firmware, and software engineers on prototype design, assembly, and design-for-test.
- Define, maintain, and enforce test procedures, troubleshooting guides, and repair runbooks for the prototyping lab, and make sure the team follows them.
- Design, document, and iterate on cable assemblies, wiring harnesses, and test jigs built for repeated use on dynamic robotic platforms.
- Own lab planning and priorities: build schedules, resource allocation, tooling, equipment, and spares. Balance competing demands from multiple engineering teams.
- Identify and drive continuous improvement in processes and products, reducing downtime, improving test and repair efficiency, and raising first-pass yield and manufacturability.
- Build strong feedback loops across design, build, and test, and communicate status, risks, and lessons learned to engineering leadership.
WHAT WE'RE LOOKING FOR
- Strong, hands-on electrical engineering background in rapid prototyping, debugging custom hardware, and troubleshooting complex electrical systems in robotics or similar domains.
- Deep working knowledge of low-voltage power and mixed-signal circuits, motor drives, connectors, sensors, and compact electromechanical systems. You are comfortable using oscilloscopes, logic analyzers, power supplies, and other bench instrumentation to diagnose faults.
- Experience reading schematics and PCB layouts, performing board-level rework and repair, and designing or specifying harnesses and cable assemblies.
- Prior experience leading or mentoring engineers or technicians, formally or as a technical lead. You are comfortable taking on direct reports and balancing people management with hands-on work.
- Track record of communicating concisely through documentation, procedures, test plans, diagnostics, and lessons learned.
- Adept at collaborating across electrical, mechanical, and software boundaries to solve urgent, ambiguous problems. Mechanical prototyping skills are a plus.
- Comfortable in a high-velocity, high-ambiguity startup setting where priorities shift fast.
Preferred:
- Experience designing for manufacturability and reliability in human-sized or mobile robotics.
- Familiarity with automated test and diagnostic tools used in modern hardware labs.
- Experience building or scaling a prototyping or field engineering team, including hiring and setting up lab processes.
- Mechanical assembly and integration experience alongside strong electrical skills.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $150K–$200K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: New York City, NY
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Filevine is seeking a Technical Recruiter to partner with and scale our R&D organization across Software Engineering, Reliability/SRE, QA, and Product Management. In this role, you will play a key part in accelerating our product roadmap by sourcing, engaging, and hiring talented technical professionals.
We are looking for someone who understands technical nuance, takes ownership of the hiring process, communicates effectively with engineering managers, and brings a proactive, candidate-focused approach to technical talent acquisition. If you thrive in a collaborative environment and want to build high-performing engineering teams, we’d love to talk
Responsibilities
Full-Cycle Recruiting:
Own the recruiting lifecycle for technical roles across Engineering and Product—from kick-off intake meetings to offer acceptance.
Proactive Sourcing:
Build qualified, diverse candidate pipelines using LinkedIn Recruiter, GitHub, and creative sourcing strategies to engage talent for hard-to-fill technical roles.
Hiring Manager Partnership:
Collaborate closely with engineering managers and leaders to define role requirements, align on candidate specs, and establish realistic hiring timelines.
Candidate Screening & Vetting:
Conduct initial technical screenings to evaluate candidates’ backgrounds, technical domain fit, and alignment with Filevine’s team culture and values.
Candidate Experience & Process:
Drive a smooth, responsive candidate journey by maintaining clear communication, ensuring fast feedback loops, and keeping our ATS (Lever) up to date.
Offer Management:
Work alongside hiring managers and HR to structure competitive offers, walk candidates through equity and compensation, and navigate closing conversations.
Qualifications
3–5 years of technical recruiting experience
, preferably in a fast-paced SaaS, technology, or high-growth environment (agency or in-house).
Solid Technical Understanding:
Comfortable discussing technical concepts, programming languages, frameworks, and modern engineering team structures.
Proven Sourcing Skills:
Experience going beyond inbound applicants to proactively source, engage, and convert prospective candidates.
Strong Stakeholder Communication:
Ability to build trust with hiring managers, provide pipeline updates, and offer practical guidance throughout the hiring process.
Organized & Goal-Driven:
Ability to manage multiple active requisitions concurrently while maintaining high quality, organization, and attention to detail.
Experience with Modern ATS:
Hands-on experience using ATS platforms (Lever) and sourcing tools like LinkedIn Recruiter.
Nice-to-Have
Experience recruiting for SaaS, AI/ML, or product-led organizations.
Exposure to both agency and in-house recruiting environments.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Filevine is seeking a Technical Recruiter to partner with and scale our R&D organization across Software Engineering, Reliability/SRE, QA, and Product Management. In this role, you will play a key part in accelerating our product roadmap by sourcing, engaging, and hiring talented technical professionals.
We are looking for someone who understands technical nuance, takes ownership of the hiring process, communicates effectively with engineering managers, and brings a proactive, candidate-focused approach to technical talent acquisition. If you thrive in a collaborative environment and want to build high-performing engineering teams, we’d love to talk
Responsibilities
Full-Cycle Recruiting:
Own the recruiting lifecycle for technical roles across Engineering and Product—from kick-off intake meetings to offer acceptance.
Proactive Sourcing:
Build qualified, diverse candidate pipelines using LinkedIn Recruiter, GitHub, and creative sourcing strategies to engage talent for hard-to-fill technical roles.
Hiring Manager Partnership:
Collaborate closely with engineering managers and leaders to define role requirements, align on candidate specs, and establish realistic hiring timelines.
Candidate Screening & Vetting:
Conduct initial technical screenings to evaluate candidates’ backgrounds, technical domain fit, and alignment with Filevine’s team culture and values.
Candidate Experience & Process:
Drive a smooth, responsive candidate journey by maintaining clear communication, ensuring fast feedback loops, and keeping our ATS (Lever) up to date.
Offer Management:
Work alongside hiring managers and HR to structure competitive offers, walk candidates through equity and compensation, and navigate closing conversations.
Qualifications
3–5 years of technical recruiting experience
, preferably in a fast-paced SaaS, technology, or high-growth environment (agency or in-house).
Solid Technical Understanding:
Comfortable discussing technical concepts, programming languages, frameworks, and modern engineering team structures.
Proven Sourcing Skills:
Experience going beyond inbound applicants to proactively source, engage, and convert prospective candidates.
Strong Stakeholder Communication:
Ability to build trust with hiring managers, provide pipeline updates, and offer practical guidance throughout the hiring process.
Organized & Goal-Driven:
Ability to manage multiple active requisitions concurrently while maintaining high quality, organization, and attention to detail.
Experience with Modern ATS:
Hands-on experience using ATS platforms (Lever) and sourcing tools like LinkedIn Recruiter.
Nice-to-Have
Experience recruiting for SaaS, AI/ML, or product-led organizations.
Exposure to both agency and in-house recruiting environments.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Lisbon; Portugal
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed AI Engineer
- Department: Forward Deployed Engineering
- Location: Portugal (Lisbon)
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- Must be eligible and able to attain relevant national and NATO security clearances.
- Must be based in-country and native level speaker of the country you're deploying to.
THE MISSION OF THE FORWARD DEPLOYED AI ENGINEER
In this role, you'll be the hands-on AI builder defense and intelligence customers rely on. You’ll deploy ICEYE’s intelligence platform into secure (often air-gapped) environments and rapidly ship AI-powered workflows on top of it—everything from Docker-based deployments to RAG systems fusing SAR imagery with intelligence reports. This is a ship-code-daily role: turning raw satellite data into mission-critical tools analysts use to protect nations.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY TO DAY RESPONSIBILITIES:
PLATFORM DEPLOYMENT & INTEGRATION
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centers).
- Build and maintain containerized applications (Docker) and manage deployments in customer Kubernetes clusters.
- Develop APIs and data pipelines connecting ICEYE systems to customer C4ISR infrastructure and intelligence tools.
- Troubleshoot deployment issues in disconnected environments without external internet access.
AI SOLUTION DEVELOPMENT & CUSTOMIZATION
- Build Retrieval-Augmented Generation (RAG) systems that combine ICEYE SAR data with customer intelligence documents for context-aware analysis.
- Develop AI agents and workflows using frameworks like LangChain, LangGraph, or similar tools to automate analytical tasks.
- Implement prompt engineering strategies and conversational AI interfaces that enable analysts to query satellite data using natural language.
- Create Model Context Protocol (MCP) integrations connecting AI systems with customer data sources.
DATA FUSION & INTELLIGENCE WORKFLOWS
- Build data fusion pipelines combining SAR imagery with additional intelligence sources (AIS, RF signals, optical imagery, SIGINT).
- Develop automated workflows that correlate and cross-reference information across different data modalities.
- Create lightweight tools, dashboards, and alerting systems tailored to customer operational needs.
CUSTOMER ENGAGEMENT & RAPID PROTOTYPING
- Work embedded with intelligence analysts, data scientists, and military operators to understand mission-critical problems.
- Rapidly prototype AI-powered solutions (code first, polish later) that address immediate operational requirements.
- Conduct hands-on training sessions on platform capabilities and AI workflow usage.
- Gather customer feedback and translate it into technical requirements for ICEYE's product and engineering teams.
WHAT WE ARE LOOKING FOR
MUST HAVE SKILLS:
- 3+ years hands-on software engineering building and deploying production systems.
- Strong Python programming skills (required) plus one of: Go, TypeScript, or Rust.
- Hands-on experience with LLMs, prompt engineering, and RAG systems.
- Working knowledge of agent frameworks (LangChain, LangGraph, pydantic-ai) and vector databases.
- Experience with Docker and deploying in secure / isolated / air-gapped environments.
- Practical experience with APIs, data pipelines, and integrating systems in production,
- Familiarity with Linux and basic Kubernetes operations.
- Builder mindset: ship fast, iterate with feedback, and prioritize working solutions over perfect architecture.
- Strong communication + customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
NICE TO HAVE SKILLS:
- Experience in defense, intelligence, or government operational environments.
- Deploying to on-prem data centers and/or air-gapped networks.
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience with MCP integrations, multi-agent systems, or agentic workflows.
- Deeper Kubernetes, IaC (Terraform/Ansible), and/or offline CI/CD.
- Understanding of intelligence analysis workflows and defense/government requirements.
- Experience with data fusion, multi-source intelligence integration, or GIS tools (ArcGIS, QGIS).
- Background in solution engineering, technical consulting, or customer success.
- Experience in defense tech (e.g., Palantir, Anduril, Scale AI, similar startups).
APPLICATION PROCESS
- Talent Acquisition Interview
- Take home task
- Hiring Manager Interview
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://www.iceye.com
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities
In this role, you’ll:
Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
Based in the San Francisco Bay area, California: $151,120 - $188,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a Chief Business Operation Officer (COO) EU to be the single accountable owner of the end-to-end operational experience for our European customers, ensuring a seamless customer journey while driving operational efficiency and reducing cost to serve.
This executive leadership role covers
AML
/
AFC
operations, customer services, payments,
MiFID
operations, trading desk operations and external partner management
, with a strong focus on operational efficiency, risk management and sustainable business growth.
Reporting directly to the
EU Group CEO
, you will work closely with Compliance, Risk, Finance, Technology, Product and global Operations teams to build and maintain a robust and scalable European operating model.
Key Responsibilities
Operational Strategy & Performance
Define and execute the European operational strategy aligned with business objectives and regulatory requirements.
Oversee day-to-day operations across European entities, ensuring efficiency, scalability and service quality.
Own operational budgets, KPIs, resource allocation and performance management.
Drive operational transformation, automation and continuous process improvement.
Own the end-to-end customer journey across operational functions, working with Product, Technology and global teams to remove friction, address root causes and deliver measurable improvements in customer experience and cost to serve.
AML & Anti-Financial Crime Operations
Oversee AML/AFC operations, including KYC/KYB, customer due diligence, transaction monitoring, sanctions screening and financial crime investigations.
Ensure effective operational controls, escalation procedures and compliance with applicable regulatory requirements.
Partner with Compliance, MLROs and Risk teams to strengthen financial crime prevention and operational effectiveness.
Customer Services & Experience
Lead European customer service operations across retail, VIP and institutional customer segments.
Drive customer satisfaction, service quality, complaint resolution and operational efficiency.
Establish service standards, KPIs and scalable customer support capabilities.
Payments & Financial Operations
Oversee payment operations, including fiat deposits, withdrawals, transaction processing, reconciliation and settlement.
Ensure efficient and reliable payment services across banking partners, payment providers and internal platforms.
Support the operational delivery and development of regulated EMI payment services.
MiFID & Trading Operations
Oversee MiFID-related operations and European trading desk activities within applicable regulatory permissions.
Ensure effective trade execution processes, order management, reconciliation, settlement and operational controls.
Partner with Product, Trading, Risk and Compliance to support trading products, market operations and regulatory requirements.
External Partners & Third-Party Management
Manage strategic operational relationships with banks, payment providers, custodians, liquidity providers and outsourced service partners.
Oversee partner performance, service agreements, outsourcing arrangements and third-party operational risks.
Develop and optimise partnerships to support business growth, resilience and operational efficiency.
Operational Risk & Governance
Establish effective operational governance, internal controls, risk management and business continuity frameworks.
Ensure operational compliance with applicable European regulatory requirements, including MiCA, MiFID II, AML and DORA.
Oversee operational incident management, audit readiness, regulatory remediation and management reporting.
Leadership & Collaboration
Build and lead high-performing European operations teams across all responsible functions.
Set clear objectives, KPIs and accountability across the organisation.
Act as a key member of the European executive leadership team, collaborating with global and local stakeholders to achieve business objectives.
What We're Looking For
Signifcant 15 + relevant experience in financial services, banking, fintech, digital assets, brokerage or capital markets, including significant executive leadership experience.
Strong ownership mentality, high agency and critical thinking: takes accountability for outcomes, challenges assumptions and drives issues through to resolution across organisational boundaries.
Proven experience managing complex, multi-functional operations in regulated financial services environments.
Strong understanding of crypto trading, digital assets, payment services, AML/AFC and MiFID-related operations.
Demonstrated experience leading customer operations, payments, trading operations and external service providers.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, AML, DORA and payment services regulations.
Proven ability to scale operations, improve efficiency and implement effective governance and risk management frameworks.
Experience managing outsourcing arrangements, banking relationships and strategic external partners.
Strong commercial, analytical and financial management skills, with experience managing budgets, KPIs and operational performance.
Proven leadership experience across international teams and multiple European jurisdictions.
Excellent strategic thinking, decision-making, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Background in management consulting, banking or trading preferred, with strong critical thinking, analytical judgement and proven hands-on experience leading teams and improving business performance.
Bachelor's or Master's degree in
Business Administration, Finance, Economics, Banking, Management or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
This role is on the Strava Security Team, which exists to protect Strava’s people, business, and data through integrated, proactive security practices.
We work across all security domains, including, but not limited to, product security, vulnerability management, incident response, infrastructure, network, and enterprise security.
We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office – three days per week.
WHAT YOU’LL DO:
- Protect a platform that supports millions of athletes by ensuring Strava’s applications and infrastructure are secure, resilient, and compliant across regions.
- Work closely with engineering, infrastructure, and security teams to design and implement secure architectures and development practices.
- Make a high-leverage impact by shaping how Strava manages application and infrastructure risks in the US and EU, ensuring speed, accuracy, and consistency in remediation.
- Build automated workflows that identify vulnerabilities early, enforce secure configurations, and strengthen our CI/CD and cloud security controls.
YOU WILL BE SUCCESSFUL HERE BY:
- Being highly self-motivated and detail-oriented, with a strong sense of ownership for Strava’s application, infrastructure, and network security posture.
- Driving secure-by-design practices across engineering teams, including threat modeling, architecture reviews, and vulnerability management.
- Embracing the usefulness of generative AI tools and applying them to your daily work.
- Partnering with Engineering and Infrastructure teams to embed automated security checks into CI/CD pipelines and infrastructure-as-code deployments.
- Coordinating incident response, vulnerability triage, and remediation validation in partnership with the global security team.
WHAT YOU’LL BRING TO THE TEAM:
- Bring hands-on experience in application and infrastructure security, including code review, threat modeling, and securing cloud-native environments (AWS preferred).
- Have designed or implemented automated security controls in CI/CD pipelines using tools like GHAS, Snyk, Semgrep, Trivy, etc.
- Understand how to secure containerized and distributed environments, including Kubernetes, IAM, and network segmentation.
- Are comfortable managing vulnerability management programs end-to-end, from detection and prioritization through engineering remediation.
- Are collaborative and pragmatic — able to influence engineering teams through partnership, technical credibility, and clear communication.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote - India
AI Engineer - ASR: PraDigi, a Pratham Initiative
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham reaches approximately 7.5 million children annually across 23 Indian states and union territories and an additional 1 million across 31 countries..
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in Hindi and eight Indian languages; and a suite of LLM-powered chatbots designed for diverse learning contexts: from BaalSakhi for early childhood care, to a skilling interview bot for youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Description of the Role
Pratham International, through its wholly-owned subsidiary in India (PULS Pvt. Ltd.), is looking to hire an AI Engineer for the PraDigi Initiative.
As an ASR Engineer, you will lead the development and deployment of speech recognition systems for automated reading assessment across multiple languages. The engineer will work across the full ASR pipeline: from supervising data collection, annotation, data preparation and model training to decoding, alignment, error analysis, and deployment. This is a hands-on role at the intersection of speech recognition, multilingual NLP, and educational assessment.
Key responsibilities include:
Data Collection and Annotation
Provide technical inputs to speech data collection design, including sampling across languages, dialects, age groups, reading levels, recording environments, devices, and target items to ensure the dataset is representative and useful for model training and evaluation.
Define annotation guidelines and quality checks for transcripts, reading errors, disfluencies, background speech and other phenomena relevant to reading assessment.
Work with data and field teams to identify data gaps and annotation inconsistencies through model error analysis, and recommend targeted additional data collection or re-annotation where needed.
Help design annotation schemas and inter-annotator quality processes so labels are consistent enough for model training, alignment, and evaluation.
Model Training
Train, fine-tune, and evaluate ASR models for children’s read speech across multiple languages and accents.
Build pipelines for audio preprocessing, segmentation, normalization, transcription alignment, and model training.
Adapt existing ASR architectures such as Whisper, wav2vec 2.0, Conformer, CTC/RNN-T, or similar models for reading assessment.
Optimize models for practical deployment environments, including low-bandwidth, store-and-forward, server-based, and potentially offline/mobile inference.
Adopting for Reading Assessment
Develop approaches for accurately detecting substitutions, omissions, insertions, repetitions, partial-word attempts, hesitations and self-corrections. Implement forced alignment, phoneme-level alignment, or pronunciation-scoring approaches where required.
Conduct systematic error analysis by language, reading level, age, accent, gender, recording conditions, and device.
Collaborate with assessment experts and field teams to translate model outputs into measures such as reading accuracy, WCPM, fluency, and reading level.
Benchmarking
Define and track ASR metrics relevant to reading assessment, including WER/CER, word-level accuracy, error-detection precision/recall, alignment accuracy, and reading-score agreement with human evaluators.
Build reproducible experimentation and model-evaluation pipelines and maintain clear technical documentation.
Desired Experience and Qualification
We are looking for an AI/ML Engineer with ASR expertise that can own the ASR based reading assessment pipeline across multiple languages
A Degree in any Mathematics/Computer Science/Data Science or related STEM field
3-5 years of full-time experience; at least 2 working in an AI/ML role
Strong experience in automatic speech recognition, speech processing, or spoken-language technologies.
Strong Python skills and experience with PyTorch or similar deep-learning frameworks.
Experience working with modern ASR architectures and toolkits such as Hugging Face Transformers, NeMo, Kaldi, or equivalent.
Understanding of ASR concepts including:
-acoustic modelling
-CTC / transducer / encoder-decoder architectures
-decoding and beam search
-language models
-forced alignment
-phoneme representations
-WER/CER and ASR error analysis
Experience preparing and working with large-scale audio and transcription datasets.
Ability to diagnose model errors systematically rather than relying only on aggregate transcription accuracy.
Why join us?
Impact at a Global Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy.
Unique Technical Challenges
: We apply advanced machine learning where it is needed most. You will solve "last-mile" problems—such as training ASR models on children's voices and optimizing LLMs for offline, low-bandwidth environments—that are rarely addressed in the commercial sector.
A Culture of Growth and Evidence
: At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team
: You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of "Every Child in School and Learning Well."
Inclusive and Collaborative Environment
: Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Employment Details
Contract Type
: Full-Time Employment
Date of Joining
: Immediate
Work from Anywhere in India
: We offer a flexible, remote-first work environment for candidates based anywhere in India. While you have the autonomy to work from where you are most productive, you will have the unique opportunity to travel to our field locations periodically. These visits are essential to see your models in the hands of learners and to gather the real-world feedback that drives our innovation.
Competitive Remuneration
: Salary is benchmarked against industry standards for AI roles and is commensurate with experience. As a global organization, we are committed to providing a package that recognizes the high-market value of your technical expertise alongside the deep social impact of your work.
To apply
Fill out the form attached
Shortlisted candidates will be contacted for further rounds
Please refer to
this
Guidance on Candidates AI Usage by Anthropic to understand how to present yourself to Pratham International effectively
Pratham International is an Equal Opportunity Employer
We are dedicated to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, or any other legally protected status.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
At Linear, we are committed to quality. Security is an essential part of that quality — not a layer that we add later, but something we build in from the start. We have a foundational security program we're proud of but, as Linear evolves our product and scales into enterprise, there's meaningful work ahead: staying ahead of vulnerabilities as our attack surface grows, responding fast and cleanly when incidents happen, and hardening our product and infrastructure. As Security Engineer at Linear, you'll be operating in a high-autonomy role with real scope, doing hands-on security work across the product and infrastructure we build.
Location & work mode
Linear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
Depending on your experience / skillset and our broader priorities, you could:
- Operate, automate, and extend vulnerability management end-to-end: triage, prioritize, and drive remediation across product, infrastructure, and dependencies, and keep the program’s SLAs meaningful rather than theoretical
- Run our bug bounty program: triage incoming reports, validate severity, work with engineering on fixes, and keep researcher relationships professional and responsive
- Lead product security testing: threat model new features (including AI/agent-facing surfaces), review designs and code for security-relevant risk, and do hands-on testing (manual and tool-assisted) rather than relying solely on scanners
- Be a primary responder for security incidents: lead investigation and containment, drive postmortems, and turn lessons into concrete hardening work
- Own meaningful chunks of our cloud/infra security posture on GCP/k8s/Postgres: harden configurations, close gaps surfaced by audits or scanning, and partner with infra engineering on secure defaults
- Build and maintain security tooling and automation, including using AI/LLM tooling to speed up triage, code review, and repetitive investigation work, so the program scales without linear headcount growth
- Partner with the GRC/Trust function: feed real findings into the risk register and control evidence, and help make sure compliance requirements reflect actual engineering practice
What we’re looking for
- A generalist, senior-level security engineer (5+ years across security engineering, with real depth in at least two of: vulnerability management, product/appsec testing, incident response, and cloud security). We need breadth, rather than a narrow specialist in any one of these.
- Hands-on and technical: you can read and reason about code (we use a lot of TypeScript), you’re comfortable in cloud environments (GCP a plus), and you can go deep on a finding rather than just filing a ticket for someone else to fix. You’re comfortable using AI coding/security tools as force multipliers (Linear Agent, Claude, Codex, etc).
- Calm under pressure: you can lead an incident from first alert through postmortem without needing to be told what to do next
- A builder: you’d rather write a script or ship a tool than repeat a manual process a third time
- A pragmatic risk-reducer: you optimize for actually reducing risk, not for checking a box or maximizing findings count
- Autonomy-oriented: comfortable setting your own priorities, working with significant independence, and knowing when to escalate
- A clear communicator: able to explain a technical finding to a non-technical stakeholder and write it up so it’s actually actionable
Our tech
This is a hands-on security engineering role. You'll be running tools, reading/writing code, building detections, working in our cloud environment, and partnering closely with the engineers who build our product. Our stack is fronted by Cloudflare and runs on Google Cloud with k8s, Postgres, and Node.
For day-to-day work, we use:
- Linear, GitHub, Slack, and Google Workspace for collaboration
- Claude and ChatGPT for general & engineering-specific AI tasks
- Vanta for compliance automation and evidence collection
Our security-specific tooling includes:
- GitHub Advanced Security
- RunReveal
- SentinelOne
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $240,000—$282,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
ГибридTampa, United States; Austin, United States; Clearwater, United States
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