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Location: Greater Noida, Uttar Pradesh, India About Us LIN SCAN Provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs. LIN SCAN innovations are based on continuous product & services improvements & developments. We have the second-largest fleet of intelligent In-line inspection tools & full range of pipeline diameters from 2” to 56” in the world and have designed and manufactured inspection systems utilizing the latest technologies and highly skilled people. Position Summary The general role for the Assembly Supervisor is to supervise and provide technical support to pre-assembly and assembly department personnel to ensure timely completion of preparation of tools and other equipment. It shall be noted that PIPECARE has Subsidiaries around the world and although the Assembly Supervisor reports to the corporate Production Manager, the responsibility of the Assembly Foreman is to ensure that all tasks and projects related to his/her local subsidiary are executed according to the plan, corporate standards and policy approved by the Corporate Office. Key Responsibilities & Authorities To supervise and provide technical support to pre-assembly and assembly department personnel to ensure timely completion of preparation of tools and other equipment To follow established tool assembly and testing SOPs and special procedures. To enforce the company's and department's work rules and regulations, and create disciplinary action as needed Review the monthly tasks and plan and give dates to Production planner. To ensure delivery date for tools or spare parts as per Tool Preparation Plan To ensure no changes in Material plan during the quarter every three months. To review work orders and make sure delivery as per given target date. To ensure no last minute Material requests (standard items: spring, Magnet, wheels, bearing, fasteners …etc.). To ensure Tool assembly for the PTT/ push through test /Final assembly are done based on tool configuration drawing. To make sure not to move the tool to testing setup unless all aspects related to tool assembly has been reviewed, verified, tools to be calibrated and ready for final assembly. To submit the PTT plan on weekly Basis to Data analysis, Quality and HSE. To ensure standard items will be available on store based on minimum stock figures, coordinate with purchase dept. to get all items needed for tool assembly. To deliver correct tool assembled based on design drawing, tool preparation check list deliver on time to Q/C. To use high quality standard Items in final assembly. To deliver cleaned tool: Tool body must be painted, Assembled on Tray, ready for shipment. To report to Design section for any items used in final assembly which is different than design drawing or specification listed in design drawing. To arrange all material, items, equipment needed for tool assembly a head of time before the assembly action started. To ensure testing spool is available based on commercial project requirements, Target WT and existing artificial defects are important to be verified with data analysis. To conduct test (PTT or push through test) for tools listed in internal project plan. To maintain workshop in a neat and tidy manner in line with HSE standards To keep the PTT area, testing pipes and other equipment ready for pull-through and push-through tests To provide training to new employees and continuous instruction for improvement and development to direct reports. To execute all other tasks as requested by TM/Production Director within the assigned job role. Skills/Experience: Bachelor's degree in industrial, mechanical, mechatronics engineering or similar discipline and/or related industry experience At least 5 years of supervisory experience in production environment Fluency in the English language, working knowledge of other languages is a plus Strong communication, motivation and leadership skills Strong computer skills, as well as knowledge of manufacturing reporting software Good social skills Creative, critical and curious. Location: Greater Noida Open Position: 1

Location: Italy PIPECARE EUROPE is currently looking for Field Technician to join our Team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe. I mpor tant note: we consider only candidates based in Europe or Switzerland. Industry/sector: Oil & Gas / In Line Inspection services Min years of experience: minimum last 3 years working as Field Technician or relevant experience in EPC field Other requirements: solution – oriented attitude; hands on approach; disciplined; team player; self-motivated Responsibilities include: Prepare, sign and submit pigging, daily, express and other relevant reports Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc. Study and analyze project information document, operation manuals, pigging procedures and other project-related documents Establish professional contact with client’s field personnel creating friendly working relations Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning Coordinate field activities between PipeCare team, subcontractor, client and other involved parties Perform ILI runs successfully without data loss as per POF & API standards Conduct sufficient cleaning runs to the established PipeCare cleaning criteria Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement Execute all other tasks as requested by Team Leader within the assigned job role. Qualified Candidates will possess: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector, preferably with ILI exposure Computer skills in Microsoft Word, excel and outlook at an intermediate level Fluency in English language is a must Job requirements: Ability to travel extensively including international trips Ability to work flexible hours based on business and project needs Ability to work either independently or within a team to ensure project success

Location: Poland PIPECARE EUROPE is currently looking for Field Technician to join our Team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe. I mpor tant note: we consider only candidates based in Europe or Switzerland. Industry/sector: Oil & Gas / In Line Inspection services Min years of experience: minimum last 3 years working as Field Technician or relevant experience in EPC field Other requirements: solution – oriented attitude; hands on approach; disciplined; team player; self-motivated Responsibilities include: Prepare, sign and submit pigging, daily, express and other relevant reports Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc. Study and analyze project information document, operation manuals, pigging procedures and other project-related documents Establish professional contact with client’s field personnel creating friendly working relations Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning Coordinate field activities between PipeCare team, subcontractor, client and other involved parties Perform ILI runs successfully without data loss as per POF & API standards Conduct sufficient cleaning runs to the established PipeCare cleaning criteria Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement Execute all other tasks as requested by Team Leader within the assigned job role. Qualified Candidates will possess: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector, preferably with ILI exposure Computer skills in Microsoft Word, excel and outlook at an intermediate level Fluency in English language is a must Job requirements: Ability to travel extensively including international trips Ability to work flexible hours based on business and project needs Ability to work either independently or within a team to ensure project success

Location: Portugal PIPECARE EUROPE is currently looking for Field Technician to join our Team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe. I mpor tant note: we consider only candidates based in Europe or Switzerland. Industry/sector: Oil & Gas / In Line Inspection services Min years of experience: minimum last 3 years working as Field Technician or relevant experience in EPC field Other requirements: solution – oriented attitude; hands on approach; disciplined; team player; self-motivated Responsibilities include: Prepare, sign and submit pigging, daily, express and other relevant reports Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc. Study and analyze project information document, operation manuals, pigging procedures and other project-related documents Establish professional contact with client’s field personnel creating friendly working relations Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning Coordinate field activities between PipeCare team, subcontractor, client and other involved parties Perform ILI runs successfully without data loss as per POF & API standards Conduct sufficient cleaning runs to the established PipeCare cleaning criteria Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement Execute all other tasks as requested by Team Leader within the assigned job role. Qualified Candidates will possess: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector, preferably with ILI exposure Computer skills in Microsoft Word, excel and outlook at an intermediate level Fluency in English language is a must Job requirements: Ability to travel extensively including international trips Ability to work flexible hours based on business and project needs Ability to work either independently or within a team to ensure project success

Location: Bulgaria PIPECARE EUROPE is currently looking for Field Technician to join our Team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe. I mpor tant note: we consider only candidates based in Europe or Switzerland. Industry/sector: Oil & Gas / In Line Inspection services Min years of experience: minimum last 3 years working as Field Technician or relevant experience in EPC field Other requirements: solution – oriented attitude; hands on approach; disciplined; team player; self-motivated Responsibilities include: Prepare, sign and submit pigging, daily, express and other relevant reports Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc. Study and analyze project information document, operation manuals, pigging procedures and other project-related documents Establish professional contact with client’s field personnel creating friendly working relations Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning Coordinate field activities between PipeCare team, subcontractor, client and other involved parties Perform ILI runs successfully without data loss as per POF & API standards Conduct sufficient cleaning runs to the established PipeCare cleaning criteria Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement Execute all other tasks as requested by Team Leader within the assigned job role. Qualified Candidates will possess: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector, preferably with ILI exposure Computer skills in Microsoft Word, excel and outlook at an intermediate level Fluency in English language is a must Job requirements: Ability to travel extensively including international trips Ability to work flexible hours based on business and project needs Ability to work either independently or within a team to ensure project success

Location: France PIPECARE EUROPE is currently looking for Field Technician to join our Team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe. I mpor tant note: we consider only candidates based in Europe or Switzerland. Industry/sector: Oil & Gas / In Line Inspection services Min years of experience: minimum last 3 years working as Field Technician or relevant experience in EPC field Other requirements: solution – oriented attitude; hands on approach; disciplined; team player; self-motivated Responsibilities include: Prepare, sign and submit pigging, daily, express and other relevant reports Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc. Study and analyze project information document, operation manuals, pigging procedures and other project-related documents Establish professional contact with client’s field personnel creating friendly working relations Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning Coordinate field activities between PipeCare team, subcontractor, client and other involved parties Perform ILI runs successfully without data loss as per POF & API standards Conduct sufficient cleaning runs to the established PipeCare cleaning criteria Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement Execute all other tasks as requested by Team Leader within the assigned job role. Qualified Candidates will possess: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector, preferably with ILI exposure Computer skills in Microsoft Word, excel and outlook at an intermediate level Fluency in English language is a must Job requirements: Ability to travel extensively including international trips Ability to work flexible hours based on business and project needs Ability to work either independently or within a team to ensure project success

Location: Amman, Jordan PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Damam, KSA . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Mexico About the role: We’re looking for an experienced Talent Manager to join our fast-paced creative team. This person will be responsible for sourcing, vetting, and onboarding top creative talent to support high-performing ad campaigns, UGC production, design, and more. You should have a keen eye for A-players, an instinct for strong creative potential, and the communication skills to build long-lasting relationships with top-tier talent. About us: Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Responsibilities: Proactively source and shortlist A-level creative talent (editors, designers, strategists, UGC creators, etc.) Conduct screening calls to assess skill set, cultural fit, and communication capabilities Build and maintain a strong talent pipeline for ongoing and future project needs Partner closely with Creative Leadership to identify talent gaps and hiring priorities Have briefing calls with potential talent to clearly explain project deliverables, set expectations, and align on creative goals to ensure high-quality, on-brand output that drives performance Manage and optimize the full talent acquisition process, from outreach to onboarding Use spreadsheets to organize and track talent pools QC and QA of submitted content to ensure it meets brand guidelines, creative standards, and campaign objectives before final delivery Stay updated on creative industry trends and talent standards Ensure a seamless and professional experience for all potential candidates Using platforms like Casting Networks, Billo, Fiverr, Upwork, and other sourcing tools to find high-quality talent. Requirements 2+ years of experience in a Talent Manager, Creative Recruiter, or similar role Proven success in identifying and hiring top creative talent Comfortable and confident on calls with candidates Excellent written and verbal communication skills Strong organizational and time-management skills Experience working with creative teams Ability to assess soft skills, cultural fit, and creative potential Familiarity with creative portfolios, reels, and case studies Knowledge of sourcing platforms like Casting Networks, Billo, Fiverr, Upwork, etc. Nice to have Experience in UGC or DTC brands Familiarity with freelance and project-based creative hiring Connections in the creative / advertising / content creation space Compensation: The compensation range is $1,200-$1,800 USD a month based on the experience. This role is a contracted role, candidates should be prepared to operate as self-employed contractors. Additional details: 100% Remote Work in EST business hours (Mon-Fri) 20 paid vacation days annually Paid bank holidays Emergency sick leave allowance

Location: Argentina About the role: We’re looking for an experienced Talent Manager to join our fast-paced creative team. This person will be responsible for sourcing, vetting, and onboarding top creative talent to support high-performing ad campaigns, UGC production, design, and more. You should have a keen eye for A-players, an instinct for strong creative potential, and the communication skills to build long-lasting relationships with top-tier talent. About us: Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Responsibilities: Proactively source and shortlist A-level creative talent (editors, designers, strategists, UGC creators, etc.) Conduct screening calls to assess skill set, cultural fit, and communication capabilities Build and maintain a strong talent pipeline for ongoing and future project needs Partner closely with Creative Leadership to identify talent gaps and hiring priorities Have briefing calls with potential talent to clearly explain project deliverables, set expectations, and align on creative goals to ensure high-quality, on-brand output that drives performance Manage and optimize the full talent acquisition process, from outreach to onboarding Use spreadsheets to organize and track talent pools QC and QA of submitted content to ensure it meets brand guidelines, creative standards, and campaign objectives before final delivery Stay updated on creative industry trends and talent standards Ensure a seamless and professional experience for all potential candidates Using platforms like Casting Networks, Billo, Fiverr, Upwork, and other sourcing tools to find high-quality talent. Requirements 2+ years of experience in a Talent Manager, Creative Recruiter, or similar role Proven success in identifying and hiring top creative talent Comfortable and confident on calls with candidates Excellent written and verbal communication skills Strong organizational and time-management skills Experience working with creative teams Ability to assess soft skills, cultural fit, and creative potential Familiarity with creative portfolios, reels, and case studies Knowledge of sourcing platforms like Casting Networks, Billo, Fiverr, Upwork, etc. Nice to have Experience in UGC or DTC brands Familiarity with freelance and project-based creative hiring Connections in the creative / advertising / content creation space Compensation: The compensation range is $1,200-$1,600 USD a month based on the experience. This role is a contracted role, candidates should be prepared to operate as self-employed contractors. Additional details: 100% Remote Work in EST business hours (Mon-Fri) 20 paid vacation days annually Paid bank holidays Emergency sick leave allowance

Location: Colombia About the role: We’re looking for an experienced Talent Manager to join our fast-paced creative team. This person will be responsible for sourcing, vetting, and onboarding top creative talent to support high-performing ad campaigns, UGC production, design, and more. You should have a keen eye for A-players, an instinct for strong creative potential, and the communication skills to build long-lasting relationships with top-tier talent. About us: Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Responsibilities: Proactively source and shortlist A-level creative talent (editors, designers, strategists, UGC creators, etc.) Conduct screening calls to assess skill set, cultural fit, and communication capabilities Build and maintain a strong talent pipeline for ongoing and future project needs Partner closely with Creative Leadership to identify talent gaps and hiring priorities Have briefing calls with potential talent to clearly explain project deliverables, set expectations, and align on creative goals to ensure high-quality, on-brand output that drives performance Manage and optimize the full talent acquisition process, from outreach to onboarding Use spreadsheets to organize and track talent pools QC and QA of submitted content to ensure it meets brand guidelines, creative standards, and campaign objectives before final delivery Stay updated on creative industry trends and talent standards Ensure a seamless and professional experience for all potential candidates Using platforms like Casting Networks, Billo, Fiverr, Upwork, and other sourcing tools to find high-quality talent. Requirements 2+ years of experience in a Talent Manager, Creative Recruiter, or similar role Proven success in identifying and hiring top creative talent Comfortable and confident on calls with candidates Excellent written and verbal communication skills Strong organizational and time-management skills Experience working with creative teams Ability to assess soft skills, cultural fit, and creative potential Familiarity with creative portfolios, reels, and case studies Knowledge of sourcing platforms like Casting Networks, Billo, Fiverr, Upwork, etc. Nice to have Experience in UGC or DTC brands Familiarity with freelance and project-based creative hiring Connections in the creative / advertising / content creation space Compensation: The compensation range is $1,200-$1,800 USD a month based on the experience. This role is a contracted role, candidates should be prepared to operate as self-employed contractors. Additional details: 100% Remote Work in EST business hours (Mon-Fri) 20 paid vacation days annually Paid bank holidays Emergency sick leave allowance

Location: Philippines Customer Success Lead You make sure our clients feel looked after from their first day to their last. You welcome them in, stay close to how they are doing, and step in when something needs fixing. Turning a frustrated client into a happy one is the best part of this job. What you'll do Resolve client escalations and disputes. This is the heart of the role. When a client is unhappy, you take the lead. You get the full picture, recommend solutions, and talk the client through it with empathy. Catch concerns early. You keep a weekly pulse on every client and reach out when someone seems stuck or frustrated, before it grows. Welcome new clients. You run the onboarding call for every new client, so they know what to expect and where to find everything. Help clients grow with us. You check in at the midpoint and the end of the program to celebrate progress and talk about what comes next. Keep the team in the loop. You work closely with sales, project managers, and coaches so nothing falls through the cracks. What you bring Experience in customer success, account management, or client services. Calm, warm, and confident when a conversation gets difficult. Clear writing and good listening. Good judgment on when to step in and who to bring in. Organized and comfortable in Slack and Asana. E-commerce or influencer marketing experience is a plus. How you'll get started You start with onboarding calls and weekly client check-ins. You learn the program first and shadow experienced team members before leading any escalation on your own.

Location: Edinburgh, IN, United States Program Manager About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare. SITE 525 is seeking a Program Manager for the Cybertropolis Technology Environment Platform (CTEP) contract. The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. The CTEP Project Manager will oversee and provide CTEP customer support for cyber testing and training events and exercises, including gathering and implementing event requirements. This position is located in Edinburgh, Indiana on Camp Atterbury and is contingent upon award. Responsibilities Perform overall management of the Contractor effort, including directing all contractor/subcontractor personnel and performance reporting. Conduct tours and briefings for senior state and national-level leaders. Represent the Program at various national level working groups and planning conferences. Conduct high-level engagements at the Joint Staff, Department of Army, National Guard Bureau and Office of the Secretary of Defense (OSD) levels. Required Qualifications Certified Project Management Professional (PMP), Certified Program Management Professional (PgMP), or Level III Program Management Certification from the Defense Acquisition University. Documented experience of at least five years’ in Project/Program Manager position managing project budgets and procurement in excess of $5 Million dollars per program. Minimum 10 years’ experience within the last 20 years in Program Management or senior level DoD experience: Military field grade officer or above or a senior Non-Commissioned Officer of rank E-8 or above DoD civilian of paygrade GS13 or higher Defense Industry Civilian professional with at least 10 years of experience working with Senior level DoD personnel Program Manager candidate must have at least one year of experience managing one of the following programs: Information Technology Program Operational Technology Program Information Assurance Program Cyber Training Program Cyber Testing Program Cyber Range Program OR a Technology-oriented Program related to one of the above Master’s degree required. Proficient in Microsoft Office. Current ACTIVE TS/SCI Clearance. Possess a valid motor vehicle operator’s license and GSA vehicle license. Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law. If you require an accommodation to apply for a position with the company please email accommodation@idsinternational.com.

Location: Independence, MO, United States Armed Security Guard (Full-Time) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Outstanding past performance built IDS’s reputation as the leading provider of support for multifaceted operations. IDS International is looking for a full-time Armed Security Guard to support our contract overseeing the Truman Presidential Library in Independence, Missouri and will report to our Program Manager. Responsibilities: Maintain a high level of visibility at all times and surveil visitors in the Library and Museum for suspicious activities. Patrol the interior and exterior of the facility, as well as monitor a closed-circuit television feed to prevent unauthorized access and limit other incidents. Secure and monitor access points during hours of operation, search bags as needed and monitor visitors throughout the facility. Guards will register guests into the research room and ensure rules and protocols are followed. When required, detain violators and prepare detailed incident reports. Attend and provide security during special events and VIP visits involving high profile government officials. Required Qualifications: Be a citizen of the United States AND be at least 21 years of age Have the ability to pass all pre-employment physicals and testing as the job requires standing for extended periods of time Received a minimum high school diploma or GED Three years of military, security or law enforcement experience within the last 5 years Applicants should be proficient with firearms and pass a firearms qualification course Have working knowledge of Microsoft Office Shifts available: Night shift