Location: United Kingdom
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win. Customers reach our intelligence through products, AI agents, workflows, APIs, data and expert services. This role owns what those add up to. Our segment leads make it specific to an industry; you make the case for Chainalysis as a whole, and build the programs that grow each customer over time.
As Senior Product Marketing Manager for Platform, you will own the positioning for the Chainalysis platform as a whole, then turn it into the lifecycle campaigns and programmes that drive adoption, usage and expansion across our customer base.
This is a horizontal role working across every segment. It suits a problem solver rather than a feature marketer: you start from what customers are trying to do and what gets in their way, then work back to what we offer. You are metrics-savvy. You know what moves the needle and which levers to pull to meet an objective. You will work closely with Product, Sales, Customer Outcomes, Marketing & Communications and GTM Solutions & Readiness, alongside the segment leads who go deep on their industries.
In this role, you'll:
Position the value
- Define and evolve the Chainalysis story: what our intelligence enables, why we are meaningfully different, and why the whole is worth more than any one part.
- Build the messaging that lets GTM teams tell that story consistently.
- Own competitive positioning: frame the category and turn market moves into guidance deal teams can act on.
Build the programmes that grow it
- Build the lifecycle campaigns that take customers deeper into the platform and scale them in partnership with demand generation, product and sales strategy: onboarding, activation, expansion and renewal, each with its own message and moment.
- Spot the expansion patterns that hold across segments and turn them into cross-sell and upsell plays: the trigger, the message, the proof, and the asset a seller uses.
- Explain our commercial model in the customer’s terms, so buyers can see how what they use connects to what they get.
- Lead go-to-market planning for launches that span the portfolio, working with segment leads on the value proposition for each audience.
Win and learn in market
- Produce the strategic content that moves these conversations forward: first-call decks, value maps, discovery frameworks, ROI stories, objection handling and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to turn the strongest narratives into field tools sellers can find and use without asking.
- Turn churn, win-loss, field feedback and competitive signal into sharper positioning, and measure what reflects business health rather than activity.
We're looking for candidate who have:
- 8+ years in product, solutions, industry, or B2B enterprise technology marketing.
- Experience building something from nothing: a new proposition, segment or business line where there was no playbook.
- Positioning that changes how customers and sellers see a problem, and connects many capabilities into one value story.
- Experience designing lifecycle campaigns or expansion programmes where you owned the messaging and mechanics.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- A collaborative self-starter, comfortable driving ambiguous, multi-stakeholder work forward across Product, Sales, technical and revenue teams, and senior leaders.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
You’ll thrive here if:
You enjoy connecting many products into one story more than marketing a single product in isolation. You build from first principles and create structure where none exists. You write with precision, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field. You know when to go deep and when to simplify, and help raise the standard of the work around you.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Turkey
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Financial Monitoring Specialist!
Requirements
Bachelor’s degree in finance, economics, banking, law, criminology, international relations, statistics, data analytics or a related discipline.
At least 2 years of hands-on transaction-monitoring, AML investigations, sanctions investigations, fraud investigations or financial-crime experience.
Previous experience investigating crypto exchange or on-chain activity, including wallet tracing and interpretation of transaction patterns.
Working knowledge of Turkish AML/CFT obligations, suspicious-activity indicators, customer risk, sanctions/PEP controls and confidentiality requirements.
Experience using transaction-monitoring, case-management, sanctions-screening and blockchain-analytics tools; Chainalysis, TRM Labs, Elliptic or comparable experience is an advantage.
Ability to combine KYC/customer information, fiat activity, device/account links, blockchain data and open-source information into a clear investigation narrative.
Strong analytical judgment and the ability to distinguish unusual activity from reasonably explained activity.
Strong documentation skills, attention to detail and ability to work to risk-based SLAs.
Excel/Google Sheets proficiency; SQL or data-analysis experience is an advantage.
Turkish native and English at minimum B2.
Responsibilities
Review transaction-monitoring alerts and investigate unusual or potentially suspicious fiat and crypto activity.
Analyze customer profiles, KYC/CDD/EDD records, account behavior, counterparties, linked accounts/devices and transaction history.
Use blockchain analytics to trace funds, identify exposure and assess wallet or counterparty risk.
Review sanctions, PEP, adverse-information, fraud and Travel Rule indicators relevant to investigations.
Request additional information through approved internal processes where necessary and assess the adequacy of explanations and supporting evidence.
Prepare clear, evidence-based case narratives and escalate suspicious or material activity to the Compliance Officer in line with internal procedures.
Maintain strict confidentiality and avoid unauthorized disclosure of investigations or suspicious-transaction processes.
Meet investigation SLAs and maintain complete case evidence and audit trails.
Participate in alert calibration, typology development, scenario tuning and quality-review sessions.
Identify emerging local and crypto-specific financial-crime patterns and share actionable findings with Compliance and relevant control owners.
Support regulator, auditor and authorized-law-enforcement information requests through approved channels.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
14 business days of vacation
Honoring your traditions with days off on all public holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an Application Security Engineer!
Requirements
2+ years of experience in Application Security, Product Security, or a related security role.
Strong knowledge of web application security, OWASP Top 10, common attack techniques, and secure coding practices.
Hands-on experience with threat modeling, security architecture reviews, vulnerability assessment, and penetration testing.
Ability to review source code and identify security vulnerabilities.
Experience with SAST, DAST, SCA, secrets scanning, and vulnerability-management tools.
Understanding of CI/CD pipelines and experience integrating security checks into the SDLC.
Knowledge of API security, authentication, authorization, and common security protocols.
Familiarity with cloud, container, or Kubernetes security.
Basic knowledge of Web3 and smart contract security.
Basic scripting or programming skills, preferably in Python or another relevant language.
Ability to clearly communicate security risks and remediation guidance to technical and non-technical stakeholders.
Responsibilities
Perform application security assessments, source-code reviews, and penetration testing.
Participate in threat modeling and security architecture reviews for new and existing products.
Triage Bug Bounty submissions: validate and reproduce vulnerabilities, assess their severity and business impact, identify duplicates and false positives, communicate with researchers, and coordinate remediation with engineering teams.
Identify, prioritize, and track vulnerabilities throughout the remediation process.
Provide developers with clear remediation guidance and secure coding recommendations.
Support the integration and operation of SAST, DAST, SCA, secrets scanning, and other security tools within CI/CD pipelines.
Participate in defining and reviewing security requirements throughout the software development lifecycle.
Validate security-tool findings and help reduce false positives.
Support investigations and remediation of application-related security incidents.
Contribute to application security standards, guidelines, and reusable security controls.
Help deliver security training and promote secure development practices across engineering teams.
Collaborate with developers, DevOps, QA, product teams, and other security specialists.
Monitor emerging application security threats and contribute to improving AppSec processes.
Ukrainian (Native)
English (B1)
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Berlin
Our Story
Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day.
How we work
Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry.
Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal.
These drivers shape how we work together and what we expect from ourselves and our leaders.
We are looking for a high-impact, proactive
Senior Data Engineer
to join our Data Engineering team in Berlin. In this role, you won't just build pipelines—you will architect the data foundation that powers our next generation of casual games and advanced analytics, and AI-driven workflows. You will be in an environment where you can take full ownership of business outcomes, bridge technical execution with strategy, and proactively identify opportunities to optimize and scale our data transformation journey.
About the job
Data Architecture & Strategy:
Design and build resilient, scalable data infrastructure optimized for analytical workflows, feature stores, real-time context delivery, and AI-ready, well-documented data for agents and LLM applications.
Modern Pipeline Engineering:
Build, maintain, and optimize robust batch and streaming ETL/ELT pipelines using Scala, Python, SQL and dbt.
Data Warehousing & Lakehouse:
Architect clean, cost-efficient, and highly performance schemes across our cloud data warehouse platform on Snowflake.
AI-Enabled Engineering & Agentic Workflows:
Use AI as a daily force multiplier, not only for writing code but across the data lifecycle, from design and documentation to testing, debugging, and incident triage. Design, build, and operate agentic workflows (for example, agents that monitor pipelines, investigate data quality issues, generate and validate dbt models, or answer analysts’ questions against governed data), with proper guardrails, evaluation, and observability.
Quality, Reliability & Governance:
Implement automated testing, observability, and monitoring frameworks to guarantee high data reliability and low latency.
Engineering Excellence & Best Practices:
Follow rigorous CI/CD practices, Infrastructure-as-Code (Terraform), version control, and clear documentation across all data assets.
Cross-Functional Enablement:
Collaborate closely with marketing managers, game teams, product managers, and data analysts to turn ambiguous business needs into high-impact data solutions.
About you
Relevant Experience:
In-depth professional experience as a software engineer or data engineer.
Data Engineering Expertise:
Strong background in senior data engineering roles with advanced proficiency in Python and complex SQL.
Strong Core Programming:
Deep professional experience in a strongly-typed language such as Scala, Java, or Go for building resilient data services.
Modern Stack Mastery:
Practical experience with cloud data platforms (favorable Snowflake), dbt and orchestration tools (we use Airflow).
AI & Agentic Experience:
Hands-on experience applying AI tools in your engineering work and building agentic workflows, including tool use or MCP integrations, orchestration, and evaluation. You know where agents add real value, where human review is essential, and how to keep them reliable, secure, and cost-aware.
Software Engineering Mindset:
Deep familiarity with Docker, Git, CI/CD, unit testing, and Infrastructure-as-Code (Terraform).
Proactive & Impact-Driven:
Autonomous problem solver who evaluates technical decisions based on speed-to-market, business value, and ROI rather than theoretical complexity.
Collaborative Communicator:
Excellent communication skills with the ability to articulate technical architecture to both engineering peers and business stakeholders.
Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Our Promise
Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games.
We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens?
Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others.
Enjoy the pilates, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause!
Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other.
With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding. The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad.
At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way!
By clicking “Submit Application” you acknowledge that you have read our
Candidate Privacy Policy
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
The Technical Product Manager, Life Sciences sits at the intersection of product strategy and engineering execution, embedded directly with our teams to turn complex healthcare data and platform capabilities into products our customers rely on. This role owns the technical depth of the product lifecycle while keeping the team anchored to customer value and business outcomes.
You will be the connective tissue between Product and Engineering: fluent enough in the technical stack to make real-time tradeoff decisions with engineers, and disciplined enough in product craft to keep the roadmap grounded in customer impact. This is a hands-on, technical product role for someone energized by the details of how things work, not just what gets shipped.
What Success Looks Like
In 3 Months
Develop working fluency in Arcadia's platform architecture, data model, and the technical stack of your assigned engineering team.
Build trusted, credible working relationships with your engineering counterparts, joining sprint ceremonies and grooming sessions.
Take ownership of a product area's backlog and begin active prioritization grounded in customer and technical impact.
Demonstrate the ability to hold your own in a technical conversation about pipeline architecture, data, or implementation tradeoffs.
In 6 Months
Ship one or more meaningful product increments in close partnership with engineering, on a predictable delivery cadence.
Establish clear product and delivery metrics, and use them to guide prioritization and stakeholder reporting.
Be a go-to resource for engineering on requirements clarity, scope tradeoffs, and customer context.
Lead structured technical discovery (data investigation, feasibility checks, pipeline architecture discussions) that informs roadmap decisions.
In 12 Months
Be recognized as the product owner and technical subject-matter expert for your portfolio, trusted by engineering and business stakeholders alike.
Drive roadmap strategy that balances near-term delivery with long-term platform scalability and technical health.
Proactively identify and act on opportunities to reduce technical debt, improve data quality, or unlock new technical capability.
Mentor peers on how to work effectively with engineering teams and contribute to broader product-engineering process improvements.
What You'll Be Doing
Own product strategy and roadmap for a defined portfolio within Arcadia's platform, partnering day-to-day with an embedded engineering teams through the full SDLC.
Translate business goals, customer needs, and technical realities into clear requirements, acceptance criteria, and well-scoped increments engineering can execute against.
Engage deeply with engineering on data pipeline, data models, and enrichment asking the right technical questions and making informed calls when priorities conflict.
Run and participate in agile ceremonies: backlog grooming, sprint planning, sprint reviews, and incident/RCA reviews, ensuring engineering has what it needs to move fast without losing quality.
Deconstruct ambiguous or large-scale goals into MVPs and iterative delivery plans, adjusting scope based on technical constraints and customer feedback.
Use SQL and product/data instrumentation to self-serve answers, validate hypotheses, and make data-informed prioritization decisions.
Replicate, triage, and help troubleshoot complex product issues alongside engineering, escalating and documenting bugs and workarounds as needed.
Communicate roadmap progress, technical risks, and tradeoffs clearly to both technical and non-technical stakeholders.
Partner with agentic designers, operations, commercial, marketing, and analytic teams to ensure what engineering ships is adopted and drives measurable value.
Advocate for a healthy balance between shipping new capability and managing technical debt, performance, and platform scalability.
What You'll Bring
Education
Bachelor's Degree in Computer Science, Data Science, Statistics, or a related field (or equivalent professional experience)
Experience
4–7+ years of product management experience, with meaningful time spent working shoulder-to-shoulder with engineering teams in Agile/Scrum environments.
Proven track record taking products from requirements through SDLC to launch, including scoping MVPs and iterating post-launch.
Experience engaging in real technical tradeoff discussions architecture, APIs, data flows, scalability, and implementation approach.
Healthcare, health-tech, or complex B2B data/SaaS experience strongly preferred; population health, value-based care, or interoperability experience is a plus.
Technical Fluency
Hands-on SQL proficiency, comfortable writing queries to self-serve analysis and validate product decisions.
Working understanding of database and data-platform technologies (e.g., Snowflake, cloud data warehouses) and how data model design affects product capability.
Comfort partnering with engineers on API design, system architecture, and technical constraints without needing everything translated into non-technical terms.
Qualities & Skills
Strong ownership mentality with a bias toward action and hands-on execution.
Excellent written and verbal communication; able to move fluidly between engineering detail and executive-level summary.
Comfortable operating in ambiguity, breaking large problems into deliverable increments.
Calm, confident facilitator of trade-off conversations across product, engineering, and business stakeholders.
Attention to detail and a commitment to clear, current documentation.
Would Love For You To Have
Experience with healthcare data standards or interoperability frameworks (e.g., FHIR) and regulatory-grade data environments.
Exposure to AI/ML or GenAI-enabled product capabilities, including retrieval-augmented generation, automation, or predictive analytics.
Experience with BI/visualization tools (Tableau, Power BI, Looker, or similar) and large-scale data platforms (Snowflake, Redshift, Databricks, or similar).
A background in a hard science (math, statistics, computer science, or engineering) or prior experience as a software engineer or data analyst.
What You'll Get
The chance to work shoulder-to-shoulder with a team of extremely talented, dedicated engineers and product builders.
Deep, focused exposure to Arcadia's platform architecture, data model, and engineering practices.
Be part of a mission-driven company transforming healthcare by changing the way patients receive care.
A flexible, remote-friendly company with personality and heart.
Employee-driven programs and initiatives for personal and professional development.
Membership in the Arcadian and Barkadian community.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: IN - Jaipur
About the Role
We are seeking an experienced accounting professional to support a portfolio of international legal entities across EMEA and APAC. This role will be responsible for end-to-end accounting operations, monthly close activities, financial reporting, accounts payable administration, intercompany accounting, and audit support within a multinational financial services environment.
The ideal candidate will have strong experience with multi-entity accounting, month-end close processes, U.S. GAAP reporting, statutory accounting requirements, and ERP systems such as NetSuite.
Key Responsibilities
1. Accounting Operations & General Ledger Management
Maintain accurate books and records for multiple international legal entities.
Record and reconcile accounting transactions in NetSuite in accordance with local accounting standards and Group accounting policies.
Prepare and post journal entries, including:
Accruals
Prepayments
Payroll
Intercompany transactions
Transfer pricing adjustments
Recurring and manual journals
Perform balance sheet reconciliations and supporting schedules.
Manage fixed asset accounting, including capitalization, depreciation and disposals.
Maintain and reconcile intercompany balances.
Support implementation of accounting processes, controls, and new entity setups.
Assist with cash accounting and bank reconciliations.
Ensure accuracy and completeness of the general ledger.
2. Accounts Payable Administration
Process supplier invoices through Coupa and other approved procurement systems.
Verify coding, approvals, and supporting documentation.
Follow up with business stakeholders on invoice approvals and outstanding exceptions.
Review AP aging and assist with issue resolution.
Support vendor onboarding and master data maintenance.
Prepare supporting schedules for payment processing.
3. Financial Reporting & Month-End Close
Execute monthly, quarterly, and annual close activities.
Prepare management accounts for multiple legal entities.
Support dual-ledger reporting requirements, including:
U.S. GAAP / Group reporting
Local statutory reporting
Prepare:
Income statements
Balance sheets
Cash flow statements
Perform variance analysis against budget and prior periods.
Investigate unusual trends and prepare management commentary.
Support preparation of reporting packages for management review.
4. Audit & Compliance Support
Prepare audit schedules and supporting documentation.
Coordinate with external auditors and respond to information requests.
Assist in resolution of audit findings and technical accounting matters.
Prepare PBC (Prepared By Client) schedules and reconciliations.
Support annual statutory audits and interim reviews.
5. Intercompany and Global Entity Support
Support accounting activities for international entities across:
Malta
Hong Kong
Singapore
Japan
Australia
United Kingdom
Abu Dhabi (UAE)
Experience working with multinational organizations operating across multiple jurisdictions is highly desirable.
Required Qualifications
Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification preferred.
5-8 years of progressive accounting experience for Senior Accountant level.
8-12 years of experience for Accounting Manager level.
Experience supporting multinational entities and multi-currency environments.
Strong understanding of:
General ledger accounting
Month-end close
Financial reporting
Fixed assets
Intercompany accounting
Audit support
Technical Skills
Required experience with:
NetSuite ERP
Coupa
FloQast
Advanced Microsoft Excel
Pivot Tables
XLOOKUP
Power Query
Complex reconciliations
Microsoft 365 Suite
Preferred:
U.S. GAAP reporting
Multi-book accounting
Financial services industry experience
SOX/internal controls environment
Key Competencies
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Ability to manage multiple entities and competing deadlines.
Excellent stakeholder management skills.
Strong written and verbal communication.
Ability to work independently in a fast-paced global environment.
Continuous improvement mindset.
Success Measures
The successful candidate will consistently deliver:
Accurate monthly close completion.
Timely financial reporting packages.
Fully reconciled balance sheet accounts.
Clean audit support documentation.
Timely processing of AP transactions.
Accurate intercompany reconciliations.
Compliance with Group accounting policies and reporting deadlines.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Worldwide
Workplace: hybrid
This is a "Jumper" position between Laundry Supervisor and Laundry Master.
Laundry Supervisor
Department / Section: Hotel / Housekeeping
Reports to: Laundry Master
The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures.
The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.
Duties and Responsibilities:
Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen
Monitor workflow and prioritize tasks to meet operational demands and avoid shortages.
Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition.
Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards.
Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master.
Supervise and support Laundry Attendants during shifts.
Conduct pre- and post-shift briefings.
Ensure adherence to SOPs, safety procedures, and public health standards.
Monitor team performance and support Laundry Master with evaluation reports.
Promote teamwork, efficiency, and accountability within the department.
Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities.
Monitor equipment performance and report any defects or breakdowns.
Follow up on maintenance requests in coordination with the Laundry Master.
Monitor and verify daily production reports for accuracy and completeness.
Support inventory control by minimizing loss or damage of linen and uniforms.
Enforce proper storage of chemicals and equipment.
Identify operational inefficiencies and recommend improvements to procedures and workflows.
Perform any other duties as assigned by the superior, in line with operational needs.
Requirements
Proven experience in a supervisory role within laundry operations, in cruise vessels.
Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling.
Demonstrated leadership and team supervision skills.
Effective problem-solving and decision-making capabilities.
High attention to detail with a strong focus on quality control.
Basic cost awareness with the ability to support waste reduction and efficient resource use.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to coordinate across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Laundry Master
Department / Section: Hotel / Housekeeping
Reports to: Assistant Executive Housekeeper / Executive Housekeeper
The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards.
The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations.
Duties and Responsibilities:
Plan, organize, direct, and control all laundry operations onboard.
Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen.
Monitor production flow and adjust priorities to prevent shortages across departments.
Ensure all items are returned clean, pressed, stain-free, and in good condition.
Establish duty rosters, section plans, and rotation schedules.
Train, coach, and develop team members to improve performance.
Conduct performance evaluations in coordination with the Executive Housekeeper.
Ensure correct handling of fabrics, chemicals, and equipment usage.
Conduct regular inspections of finished products and production processes.
Identify operational issues and implement corrective and preventive actions.
Maintain high standards of hygiene and cleanliness in all laundry areas.
Ensure all laundry equipment is operated correctly and maintained in optimal condition.
Schedule and supervise routine cleaning procedures.
Raise and follow up on maintenance requests with the Technical Department.
Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages.
Support departmental budgeting and cost control initiatives.
Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper.
Prepare and submit monthly discard/breakage reports, with clear justification of root causes.
Ensure compliance with Safety procedures and Public health protocols.
Coordinate with other departments to ensure timely service delivery.
Prioritize workloads based on operational demands and turnaround requirements.
Support special operational needs (turnaround days, peak loads, events).
Perform other responsibilities as assigned by the superior, but not limited to the above.
Requirements
Proven leadership experience in laundry operations, preferably within cruise ships.
Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment.
Demonstrated leadership and team management skills.
Strong organizational and operational planning abilities.
Effective problem-solving and decision-making capabilities.
High attention to detail with a focus on quality control.
Solid cost awareness and resource management skills.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to work across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Embarkation last week November 2026
Contract length: 9 months on/ 2 off
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment.
This role will be based out of our Bengaluru hub.
What you’ll do at Figma:
Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues
Provide outstanding technical support for new and experienced Figma users on community and social platforms
Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community
Identify trends and areas of improvement for our community forum and other community support initiatives
Improve engagement and create a seamless one-to-many support experience
Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams
Collect and consolidate customer feedback into meaningful recommendations for our product and research teams
Close the feedback loop with users when bugs are resolved and feature requests are implemented
We’d love to hear from you if you have:
2+ years’ experience in support or community roles for a technical SaaS product
Familiarity with design processes and tools
Strong technical and written communication skills, making complex ideas easy to understand
Proactive, responsive, and detail-oriented, with strong prioritization skills
Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Berlin, Germany
Workplace: hybrid
We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come.
Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow.
(Sr.) Producer (f/m/d) - (18-Month Contract)
Are you passionate about free-to-play games and eager to join a dynamic team working on an idle game played by millions daily? If so, this role could be ideal.
Reporting to the Head of Production, you will collaborate with the Product Lead on one of our top live games, "Idle Bank Tycoon." You'll be responsible for overseeing the entire production process, from planning new features and content to supporting live players, all while driving innovation in the free-to-play mobile market.
Please Note: This is an 18-month contract for Maternity Cover.
Responsibilities
Manage and execute the roadmap in line with the vision and priorities set by the Product Lead.
Build trust and ensure predictability by supporting project leads and managing the expectations of the Product Lead and various stakeholders.
Respond to unexpected live events, lead investigations, adjust roadmaps as needed, and communicate any changes.
Ensure alignment and facilitate communication with other teams, such as marketing and service teams.
Lead the production team effectively and sustainably, keeping the team focused, motivated, and minimizing waste.
Oversee sprints, monitor daily progress, and address any blockers.
Actively contribute to the production team by sharing challenges and proposing solutions for ongoing improvements at the company level.
Required Skills
3+ years experience working as a Producer in the mobile free-to-play market
Experience of the entire game life cycle from conception to release and LiveOps
Experience in managing a game in the LiveOps stage
Familiar with project management software and methodologies
Strong project management, scheduling, and multi-team coordination experience
Excellent communication skills in English, with excellent interpersonal skills
Empathy and a feel for people
Passionate about free-to-play mobile games
Advanced Jira skills, including hands-on experience as a Jira administrator
Desirable Skills
Experience in working as a Producer in a game in the LiveOps stage
Kolibri Games is an equal opportunity employer. We come from 40 different countries and many different backgrounds. We celebrate diversity and we are committed to creating an inclusive environment for all employees, regardless of their age, gender identity, sexual orientation, ethnicity, religion, physical appearance or disability.
We are an international studio, so don’t forget to send in your application in English. Although it is not mandatory, we always appreciate a cover letter stating your motivation to join us.
We look forward to hearing from you!
Your Benefits – We’re game to support you
Competitive Salary - We believe that top performers should receive top payment
Learning Budget - We believe in learning. A generous personal learning budget to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding and German classes
Flexible Working Hours and Home Office – We believe in a good work-life balance
Equipment - State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time
Health and Fitness - We pay a contribution towards a monthly gym membership or a fitness activity
Relocation - Relocation support to help you move to Berlin
Pension - Opportunity to save for your pension tax-free
Bonus Level – We love to have a good time, too
Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc
Parties and Team Events - Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun
Company Holidays - Every year we go on an amazing company holiday to relax and bond as a team
Friday Celebrations - Company-provided dinner and drinks on Friday afternoons
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Turkey
Можно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
