Location: Georgia; Armenia; Spain; Poland; Lithuania; Kazakhstan
GoMining runs a portfolio of products, and Mining is at its core. Digital Miners, upgrades, maintenance, the secondary marketplace and the GOMINING token’s role in all of them are where most users start with GoMining. They also hold up the economics of the whole ecosystem.
Mining has a product manager today, but nobody owns the business end to end. This role is that owner.
You’ll run Mining as your own business inside GoMining. That covers everything from economics and product strategy down to the roadmap, the team and what ships each sprint. Think of it as being the CPO of your own domain. You’ll have a small dedicated engineering team, direct access to legal, finance and compliance, and you’ll report straight to the founder.
This isn’t a role for keeping things running. We want someone who grows the business and moves the numbers that matter: revenue, LTV and active users.
What you’ll do
Business: own the economics and the strategy
Own Mining’s key business metrics: revenue, LTV, user growth, retention, and the unit economics behind every miner that’s sold, upgraded or traded.
Build and own the product and business strategy for Mining: where it grows next, what we launch and what we stop doing.
Model and tune the economics of miners, upgrades, maintenance, marketplace fees and token mechanics so they work for users and for the business.
Find and launch new ways to grow: new mechanics and miner products, pricing and bundles, and tighter links with the rest of the ecosystem (Card, Simple Earn, VIP, Miner Wars).
Track how crypto, mining and Web3 products make money and keep users, and bring back what’s worth trying.
Product: own what gets built and why
Own the Mining roadmap and priorities, and turn strategy into a plan the team can execute.
Work hands-on with the product: user research, analytics, funnels and experiments. Decisions are made on data, not opinions.
Define requirements with the tech lead: what problem we’re solving, for whom, and how we’ll measure success.
Manage the full product lifecycle, from discovery and launch through growth to retiring what no longer pays off.
Delivery and team: make it ship
Lead a small dedicated team: a tech lead, 2–3 software engineers and 1–2 QA engineers. You set the goals, the priorities and the pace.
Own delivery end to end: scope, timelines, quality and releases.
Bring in legal, finance, compliance, marketing, design, analytics and support as you need them. You won’t manage them, but you’ll drive the work forward together.
Work with marketing on go-to-market for every Mining launch, so what we ship actually reaches users.
What success looks like
First month:
you’ve taken over the full context from the CPO, you understand Mining’s economics and metrics in depth, and you have a clear view of the biggest growth opportunities and risks.
First 3 months:
Mining has a strategy and roadmap the founder has signed off on, and the team ships on a predictable rhythm. The first growth initiatives you own are live and measured, with visible impact on key metrics.
Requirements
6+ years in product management, including at least 2–3 years owning a product or business line end to end: strategy, metrics, delivery and team.
Experience as a CPO, Head of Product, GM or founding product lead, ideally at a startup or scale-up where you did a lot at once: product, delivery, analytics, sometimes fundraising or partnerships.
A track record of growing business metrics (revenue, LTV, user base) that you can walk us through with real numbers.
A strong grasp of unit economics, monetisation models and the product lifecycle. You can build and defend a business model, not just a backlog.
Hands-on product analytics skills: funnels, cohorts, A/B tests, and SQL or BI tools. You don’t wait for someone else to answer your questions.
Experience leading engineering teams directly and working closely with a tech lead on trade-offs.
The ability to get decisions made with teams you don’t manage, including legal, finance and compliance.
A background in crypto, Web3 or fintech products. Crypto is strongly preferred: you understand how tokens, wallets and crypto users behave.
Strong English (B2+).
Fluent Russian.
Would be a plus
Experience with mining, hashrate-based products, NFTs or tokenomics.
Founder or co-founder experience, including fundraising.
Marketplaces, two-sided economies or in-game/gamified economies.
Regulated financial products and compliance constraints across jurisdictions.
An engineering background.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: United States; Mexico
GoMining is a Bitcoin cloud-mining platform that has grown into a full crypto ecosystem: Digital Miners, the GOMINING token, GoMining Card, Wallet, Simple Earn, the VIP programme and Miner Wars. We’re growing fast and plan to multiply sales next year. A large part of that growth will come from partners who already have big audiences.
This role brings those partners in across the United States. We’re hiring one BDM per region, and this position covers the US market. You’ll find and sign affiliates and partners with large networks in the US: crypto exchanges and media, iGaming operators and affiliate networks, brokers, fintech players, streamers and influencer agencies. Our offer to them is one of the strongest on the market: a high commission on every sale their audience makes, plus a lifetime revenue share. Your job is to put that offer in front of the right people and close the deal.
This is not a desk job and not mass cold outreach. You’ll spend much of your time in the field, at conferences, expos and meetings across the US, holding live negotiations every day. You’ll be one of the first members of a regional BD team we’re building from scratch. Your income grows directly with the volume your partners bring in, and the bonus is uncapped.
What you’ll do
Hunting: find the partners who matter
Map the partners with the biggest reach in the US: crypto (exchanges, wallets, media, communities), iGaming and gambling (operators, affiliate networks, streamers), brokers (forex, CFD, investment platforms), fintech and payments, large media and influencer agencies.
Work the field: attend crypto, iGaming, affiliate and fintech conferences across the US, book meetings in advance and close partnerships on site.
Use your own network and local reputation to get in front of decision-makers, not just whoever answers an email.
Closing: run the full cycle
Own every deal end to end: first contact, negotiation, agreeing terms, onboarding, launching traffic and the first sales.
Negotiate with founders and senior management, and show clearly what partnering with GoMining is worth to them and their audience.
When a partner says no, find out why and bring that back so we can sharpen the offer.
Growing: turn partners into volume
Grow the partners you’ve signed: higher volume, new formats, and special offers for their audiences.
Keep your pipeline up to date in the CRM, report weekly on the funnel, and file a short results report after every trip.
Share what you see in the US market (competitor offers, partner expectations, local payment specifics) with the team.
What success looks like
First month:
you know the product and the partner offer inside out, your US pipeline is mapped, and your conference and meeting calendar for the next quarter is set.
First 3 months:
you’re running a steady rhythm of in-person meetings, your first partnerships are signed and live, and the first sales are coming in through your partners.
Ongoing:
we measure you on new active partners per month, sales volume and revenue from those partners, and how well your meetings convert into signed deals.
Requirements
3+ years in business development, partnerships or affiliate management in crypto, iGaming, gambling, brokerage or fintech.
Your own network in the US (affiliates, networks, operators, media). This is the main requirement.
A track record of closing large partnership deals, with numbers you can walk us through.
Confidence negotiating with founders and senior management.
Readiness to travel a lot to conferences and meetings across the US.
A hunter mindset: proactive, fast-paced, driven by results and money.
Fluent English.
Would be a plus
Spanish, to work with the US Hispanic audience.
A personal reputation in the US crypto, affiliate or iGaming community.
A strong grasp of affiliate models (CPA, RevShare, hybrid) and traffic.
Experience with large affiliate networks and streamers.
Knowledge of US payment and regulatory specifics.
Benefits
Sales-driven pay:
a fixed salary plus an uncapped bonus on the sales volume your partners bring in.
A travel and conference budget
for field work across the US.
Fast decisions
and direct access to the head of the direction.
Professional growth:
support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit:
remote format with flexible hours across international teams.
Paid leave:
up to 20 vacation days + 8 company holidays + 5 personal days per year.
Team culture:
retreats in international locations (for example, company apartments in Cyprus).
Location: Berlin, Germany
The Publishing team in EMEA provides many direct-to-player publishing functions, such as content operations, marketing communications, strategy development, competitive experience, events, and full-funnel strategy. The team also establishes and maintains internal services such as platforms, vendor management, project management, RFPs, and working with player insights.
The team is dedicated to providing platforms for authentic local interactions and channel experiences for players and Rioters, both online and offline. The team also ensures that our pan-EMEA content will reach players through the right channel, collaborating closely with EMEA and country-based publishing teams.
Reporting to the Regional Community Lead, EMEA, you will be based in Berlin (Germany).
As
Social Media Strategist II, EMEA
, you will work on League of Legends, collaborating with the EMEA Community, Brand, Esports, Local Publishing Teams, Global Publishing, and partners to deliver impactful campaigns, content, and initiatives across all our products and social channels, including LEC.
You will be responsible for driving the ongoing success and sustainable strategy for our regional and LEC socials, and positioning Riot for success in the years ahead, working closely with our partner agencies. You will work closely with the Regional Community Lead, EMEA, to create campaigns that resonate with our players and ensure these campaigns deliver on their objectives.
You will also bring a high level of social media expertise, supporting local publishing teams in their channel efforts to target different audiences and contributing from a social operations perspective. This is a 12 month contract role starting in January 2027 and based onsite in Berlin on a hybrid basis.
Responsibilities:
Partner with EMEA Publishing teams to provide social media expertise, share best practices, and inform social-first approaches across the broader League of Legends product portfolio
Contribute to the development of EMEA-wide Publishing campaigns by bringing a social media perspective to campaign strategy, content planning, and audience engagement
Identify opportunities to connect esports initiatives with broader Publishing priorities, ensuring social strategies contribute to a cohesive experience for players and fans across the ecosystem
Collaborate with a partner agency to develop and refine channel strategies for LEC, ensuring alignment with Riot's overarching goals and objectives
Define and track key performance indicators (KPIs) for social media performance, delivering regular reports and actionable insights to internal stakeholders
Support the Social Media strategy and coverage on-site for LEC events & roadtrips
Partner with the EMEA Comms and Esports Team to ideate and produce innovative content that resonates with esports fans
Partner with community teams to amplify player and fan stories, fostering deeper connections within the LEC ecosystems and identify how to reach different target audiences
Serve as the primary point of contact (POC) for social leads from the LEC teams, collaborating to build campaigns that support key esports milestones
Monitor social trends, audience sentiment, and competitive benchmarks to identify opportunities for growth and optimization
Collaborate with global Riot teams to ensure EMEA social initiatives are aligned with global esports campaigns
Required Qualifications:
5+ years of experience in social channel management at an agency or in-house in the video game, technology, or entertainment industry
Global or regional experience working across multiple countries/markets
Knowledge of regional differences, different target audiences, market sensitivities, cultural curiosity and understanding, differences in localization
Experience implementing successful communications campaigns with passionate audiences
Experience growing content pipelines (in-house and external/agency)
Fluent in written and verbal English.
Desired Qualifications:
Experience in a multinational environment, particularly in the EMEA region.
Besides English, you are fluent in any additional EMEA-relevant language (French, German, Spanish, Turkish, Arabic, or Russian)
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
What is the role:
Offchain is looking for a strategic, hands-on Senior Product Marketing Manager to drive go-to-market and growth for ZeroDev, our smart account and wallet infrastructure for developers, fintechs and financial institutions building programmable finance. This role is made for a builder who thrives at the intersection of product, sales and growth, and who can connect every campaign to pipeline and revenue.
This is a full-stack role. One week you're shipping a launch; the next you're working in HubSpot and supporting commercial proposals with Sales. You'll work closely with Product, Engineering, Legal, Sales and the wider Offchain marketing team to shape positioning, run campaigns and grow ZeroDev's footprint with both crypto-native builders and enterprise buyers.
What you'll do:
Develop product positioning, messaging and competitive framing across the ZeroDev product line, and evolve it as products mature.
Define go-to-market plans and run launches end to end, developing content for landing pages, blogs, emails, demos, social, one-pagers and internal enablement.
Run content, search and lifecycle programs. Own the X and LinkedIn calendar, SEO and answer-engine visibility, the monthly newsletter, nurture flows and customer case studies.
Own growth operations: HubSpot administration, lead scoring and routing, campaign tracking (UTMs, PostHog) and funnel dashboards.
Equip Sales with proposals, battlecards, account briefs and discovery prompts grounded in the product to assist in moving customers through the pipeline .
Collaborate with ecosystem partners to drive adoption and amplify reach through coordinated GTM efforts.
Contribute to OKRs and performance tracking frameworks, and manage marketing budget and paid campaigns against named opportunities.
What you'll need:
5+ years of experience in product marketing or a similar function in crypto, fintech, or developer tools and infrastructure
Demonstrated success launching and scaling product launches end to end, with quantifiable outcomes
Strong copywriting and storytelling skills - able to distill complexity into clarity
Hands-on HubSpot experience: workflows, lead scoring, pipelines and reporting
Analytical in nature, with a strong ability to set up tracking, read funnels and tie marketing work to pipeline and revenue
Comfort navigating ambiguity and solving open-ended problems with structure and insight
Daily AI tool user who can build simple agent workflows or automations
Blockchain Enthusiast. A burning curiosity and/or deep understanding of blockchain technologies
Bonus:
Experience managing and mentoring team members, fostering a collaborative environment that drives individual growth and team success
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Location: Limassol, Cyprus
Spotware is looking for a
Senior B2B Marketing Lead
to own the marketing strategy and go-to-market execution for the cTrader business direction.
This is a senior, hands-on role at the intersection of product marketing, demand generation and brand building. You will turn market insight and commercial priorities into clear positioning, integrated campaigns and measurable pipeline contribution.
We are looking for a marketer who can own a business direction end to end: identify opportunities, shape the plan, align stakeholders and make it happen.
Spotware is an AI-first company with an established ecosystem of AI tools, agents, automations and connected workflows. You will use this environment to move faster and work smarter - not to start from zero, but to turn these capabilities into stronger B2B marketing outcomes.
What You Will Own
B2B marketing strategy and go-to-market roadmap for cTrader across brokers, prop firms, fintech companies and relevant partners.
Market understanding: ICP definition, segmentation, buyer journeys, competitive context and prioritisation of markets and audiences.
Positioning, messaging architecture and proof points that make cTrader clear, relevant and differentiated for each key audience.
Integrated marketing plans spanning product launches, demand generation, content, partner activity, events, webinars, paid media and lifecycle communications.
Marketing contribution to qualified demand and pipeline, in close partnership with Sales and the wider Marketing team.
Cross-functional alignment across Product, Sales, Partnerships, Customer Success and Support around shared priorities, campaigns and feedback loops.
Ownership of the cTrader marketing budget: planning, allocation, spend control and performance tracking across priorities and channels.
An AI-first marketing operating model for the direction: applying and continuously improving the company’s connected AI workflows across research, planning, production, personalisation and measurement.
Key Responsibilities
Develop and maintain the B2B marketing plan for the cTrader business direction, translating commercial priorities into focused quarterly initiatives.
Work with Product, Sales, Partnerships, Customer Success and Support to understand market needs, customer objections, product priorities and growth opportunities.
Define and evolve positioning, audience-specific messaging, campaign angles, offers and calls to action.
Lead go-to-market plans for product launches, key features, new segments and strategic market initiatives.
Plan and orchestrate integrated campaigns across the right mix of channels, including content, email, paid media, webinars, partner campaigns, events, landing pages and nurture.
Brief and coordinate internal specialists and external partners across content, design, performance, CRM and campaign operations; ensure work is focused, timely and commercially relevant.
Create or oversee B2B content and sales enablement assets such as product narratives, case studies, presentations, landing pages, campaign materials and customer proof points.
Build and optimise marketing funnels for key audiences and accounts, spanning awareness, education, consideration, conversion and reactivation.
Partner with Sales to improve lead quality, campaign follow-up, feedback loops and the connection between marketing activity and deal progression.
Use customer, market and campaign data to assess performance, identify bottlenecks and recommend clear next actions.
Own the cTrader marketing budget: plan, allocate and control spend, and track performance against strategic and commercial priorities.
Turn successful initiatives into repeatable playbooks and scalable processes.
Use Spotware’s existing AI-first capabilities to accelerate market research, segmentation, content production, campaign personalisation, reporting and operational execution - and identify new workflows worth scaling.
Requirements
5+ years of experience in B2B marketing, product marketing, integrated marketing, growth marketing or revenue marketing.
Proven experience owning marketing strategy and go-to-market execution for a B2B product, business unit or product line.
Strong understanding of B2B positioning, ICPs, segmentation, buyer journeys, messaging and commercial storytelling.
Experience planning and running multi-channel campaigns, while knowing how to choose the right channels rather than applying a fixed playbook.
Ability to combine strategic thinking with hands-on execution and strong ownership.
Experience working cross-functionally with Product, Sales, Partnerships, Customer Success, Support, content, design and performance teams.
Strong written and verbal communication skills, with the ability to turn complex products into clear, persuasive narratives.
Commercial and analytical mindset: able to connect marketing activity with demand quality, pipeline and business outcomes.
Confidence working with CRM, marketing automation and campaign reporting; deep technical administration is not required.
Fluent English and the ability to work independently in a fast-moving environment.
An AI-native mindset and genuine enthusiasm for Claude or ChatGPT. You are a true power user who uses at least one of them daily as a thinking and execution partner - to research, plan, write, analyse and improve marketing workflows, not as an occasional productivity tool.
Nice to Have
Experience in fintech, B2B SaaS, trading platforms, brokerage technology, prop trading or financial markets.
Experience with account-based marketing, partner marketing, lifecycle marketing, webinars or industry events.
HubSpot certification and hands-on experience with HubSpot or a similar CRM and marketing automation platform.
LinkedIn Ads certification and practical experience running B2B paid acquisition campaigns.
Experience improving complex marketing workflows with AI agents, automation, data enrichment or connected tools.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: ., United Kingdom
Workplace: remote
Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions.
We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few.
About Scede Source
Not every company needs a full embedded team. Some have a handful of roles that really matter and need them done well. Scede Source is how we help them. It’s a focused 30-day sourcing sprint for each role, where we source, screen and shortlist.
As our next Talent Partner, you'll:
Run between 1-5 sprints at once across tech, product, go-to-market and games
Hold weekly updates with hiring managers so they always know where things stand
Use funnel data to spot when a role is stalling and work out why
Utilise AI and be curious about new ways it can be used within your sourcing and strategy
Push back with evidence when a brief doesn’t match the market
Feed what you learn back into how we run Source
We'd love it if:
You’ve recruited in tech or games, whether that was embedded, in-house, RPO or agency.
You love to source! You can build sourcing strategies, utilising AI, available platforms and current market trends to seek out those hard to find candidates.
You treat recruitment as a craft. You want to know why something works, not just tick off the steps.
You can recognise quickly when something isn't going to plan and can pivot your approach and strategy.
You can interpret and use data to influence your hiring managers, presenting the facts to make the changes needed to make the hire.
You talk openly about what’s gone wrong and what you learned from it.
You can work autonomously.
You’re comfortable working remotely and staying connected with a distributed team.
Benefits
The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way.
Private medical and dental cover.
Discounts and perks across retail, travel, leisure, and entertainment.
Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more.
On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year.
Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the
EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion
.
The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets.
Key Responsibilities
Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics.
Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning.
Own unit economics calculations and continuously optimize business performance.
Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities.
Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams.
Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams.
Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics.
Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics.
Conduct market and competitor analysis and contribute to long-term Freight vertical strategy.
Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics.
Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results.
Qualifications
3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business.
Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis).
Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring.
Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management.
Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks.
Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives.
Excellent leadership and cross-functional stakeholder management skills.
High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork.
Knowledge of SQL, Python, or A/B testing frameworks is a plus.
Fluent English.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are hiring a
Senior Media Manager
to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes.
Key Responsibilities
Strategic Leadership & Fiscal Ownership
End-to-End Strategic Vision:
Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals.
Annual Budgetary Management:
Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels.
Senior Stakeholder Management:
Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights.
Cross-Regional Governance & Team Mentorship
Sub-Saharan Governance:
Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets.
Remote Functional Leadership:
Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards.
Channel Mix, Innovation & Ecosystem Growth
Omnichannel Growth Strategy:
Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa.
Innovation & Advanced Formats:
Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks.
Agency Governance & Commercial Procurement
Agency & Partner Management:
Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners.
Measurement, Analytics & Business Impact
Business-Centric Analytics:
Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions.
Full Campaign Lifecycle Autonomy:
End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs.
Skills, Knowledge & Expertise
Regional media strategy and multi-market budget management
Strong expertise in brand, performance, and omnichannel marketing
Media planning, campaign optimization, and ROI measurement
Agency management, commercial negotiations, and partner relations
Data-driven decision-making, analytics, and business performance measurement
Cross-functional leadership, stakeholder management, and team mentorship
Media innovation, emerging channels, and influencer marketing
Strong understanding of Southern and Central African media landscapes
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, a ride is a transaction. A loyal driver is a relationship. In a competitive market, fair earnings are the start, but they aren't enough to build long-term loyalty. We are looking for a Senior Product Manager to make driving for inDrive the most rewarding and engaging experience for millions of drivers worldwide.
You won’t just be adding features; you'll be building the foundation of our driver community.
Key Responsibilities
Own the Loyalty Strategy.
You will develop and execute the roadmap for all driver loyalty and engagement initiatives, from gamification to rewards programs.
Design Game Mechanics.
You'll create and test systems like badges, leaderboards, and personalized challenges to make the daily driving experience more engaging and fun.
Develop Loyalty Programs.
You will build tiered programs that recognize and reward our most active and high-quality drivers with tangible benefits, creating a clear path for growth on our platform.
Foster Community.
You will explore and launch features that create a sense of belonging and social connection among drivers, making inDrive more than just an app.
Define and Grow Key Metrics.
Your success will be measured by the growth in driver retention rates, increased trip frequency per driver, and lower driver churn.
Champion the Driver's Voice.
You will work closely with research, data, and regional teams to deeply understand what truly motivates drivers beyond the fare, and bring those insights into the product.
Skills, Knowledge and Expertise
Professional Experience:
3+ years of product management experience, preferably in mobile apps, two-sided marketplaces, gig economy platforms, or mobility services, with a proven track record of owning end-to-end product streams from ground-zero strategy to deployment.
Gamification & Loyalty Mechanics:
Strong expertise in behavioral design and engagement systems, including gamification mechanics (badges, leaderboards, status tiers, personalized challenges) and structured driver reward programs.
Strategic Vision & Retention Focus:
Ability to build long-term product roadmaps focused on non-monetary driver motivation, increasing lifetime value (LTV), boosting trip frequency, and reducing driver churn.
Data-Driven Analytics:
Solid quantitative skills with experience using data to measure platform health, track driver retention metrics, run A/B experiments, and evaluate engagement funnels.
User-Centric & Community Design:
Passion for translating user research and driver feedback into product features that build community, foster platform belonging, and solve core driver needs.
Cross-Functional & Global Collaboration:
Exceptional stakeholder management skills with a history of aligning engineering, data science, research, and localized regional teams to execute global product initiatives.
Languages:
Professional working proficiency in English (B2/C1+).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 80 200 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Social Media Specialist
to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch.
Key Responsibilities
1. Content Strategy & Editorial Execution
Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube.
Translate complex information about academic programs, pedagogy, and university life into engaging social formats.
Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines.
2. Social Media Management
Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns).
Build funnels, UGC campaigns, and news hooks.
Produce template-level visual content in Figma.
3. Creative Production Coordination
Act as creative producer for outsourced video content.
Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals.
Maintain the media bank (photos, videos, assets).
4. PR Coordination
Coordinate collaborative posts, influencer partnerships, and media activities.
Liaise with the inDrive PR team on joint tasks.
Define briefs and quality-control external outputs for tone and messaging consistency.
5. Student Content Coordination
Manage student contributors who help produce content.
Assign tasks, review outputs, and maintain quality standards.
6. Analytics & Reporting
Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent).
Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly.
Skills, Knowledge and Expertise
Requirements
Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus.
2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus.
Experience coordinating freelancers, student teams, or external contractors is preferred.
Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management.
Basic design skills (Figma, Canva); experience briefing and coordinating video production.
Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights).
Copywriting and storytelling skills in Russian and English.
Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience.
Strong editorial judgment and ability to work with complex information.
Ownership mentality and self-organization.
Clear written and verbal communication in Russian and English (Kazakh is a plus).
Coordination skills across multiple stakeholders (production teams, PR, students, copywriter).
Attention to detail and quality standards; proactive problem-solving.
Cultural sensitivity and understanding of the Central Asian youth audience.
Nice to Have
Understanding of content marketing principles and social media algorithms.
Knowledge of the Central Asian digital media landscape.
Familiarity with higher education or EdTech sector communications.
Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are looking for a Senior Marketing Manager to drive passenger acquisition, retention, and brand growth for
inDrive Southern Africa region with a primary focus on South Africa.
You will work closely with the Regional Marketing Lead and the local team to bring inDrive's global brand strategy to life on the ground – leading hands-on execution of marketing activations, partnerships, and brand-building initiatives across the region.
Key Responsibilities
Execute locally relevant marketing strategy by adapting inDrive's global brand strategy and guidelines to the South Africa, Zambia, Zimbabwe and Botswana markets
Work as an embedded, hands-on member of the local team, partnering closely with Business Development, Driver Operations, and other local functions within a matrix structure
Contribute to and help develop marketing briefs for advertising campaigns and creative production, ensuring creatives are culturally relevant
Plan and deliver 360° marketing campaigns, activations, and partnerships that drive passenger acquisition and brand awareness
Partner with the Regional Marketing Lead on budget and strategic planning, and execute the approved local marketing budget
Analyze the acquisition and retention funnels, surface product improvement opportunities, and conduct in-market customer development (CustDev) research
Generate and test performance marketing hypotheses in coordination with the in-house performance marketing team
Skills, Knowledge & Expertise
4+ years of digital consumer marketing experience, ideally within a global or multinational company
Hands-on experience planning and executing multi-channel (360°) marketing campaigns and activations
Experience working with influencer marketing and partnerships
Comfortable operating in a matrix structure, collaborating with and influencing multiple stakeholders and functions without direct authority
An execution-focused mindset – equally comfortable shaping plans and personally delivering the work, including agency management
Strong analytical skills, with the ability to assess campaign and funnel performance and translate data into action
Experience working with a mobile product is a plus but not required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Limassol, Cyprus
Workplace: hybrid
As
Senior Product Manager – Identity & Growth
, you will lead the end-to-end vision, strategy, and execution for our registration and authorization funnels—balancing seamless conversion against fraud prevention, security, and strict global compliance (GDPR, data privacy, and localization).
Partnering cross-functionally with Design, Engineering, Security, and executive stakeholders, you will align complex product roadmaps and own the domain’s unit economics, optimizing critical operational costs like SMS/OTP without compromising verification rates.
Combining deep analytical expertise in session stitching and high-frequency A/B testing with a risk-based onboarding approach, you will champion high-converting, compliant, and cost-effective identity experiences that fuel sustainable growth.
Key Responsibilities
Boost sign-up and login conversion rates by designing smart onboarding flows that keep user friction low while keeping fraud and security risks under control.
Partner with design and research teams to create simple, accessible, and intuitive user experiences that prevent drop-offs.
Bring business, engineering, and security teams together to build, align, and execute complex product roadmaps.
Take ownership of domain costs—building financial models and finding ways to cut expensive communication costs (like SMS/OTP) while keeping completion rates high.
Stay ahead of technical debt, project risks, and data privacy laws (like GDPR and local localization rules) by designing compliant flows that don't hurt conversion.
Use advanced analytics including session stitching and high-frequency A/B testing—to deeply understand user behavior across platforms and continually optimize performance.
Skills, Knowledge and Expertise
3+ years in Product Management within high-volume Marketplaces, Ride-hailing, FinTech or E-commerce.
Ability to critically evaluate design layouts from a conversion perspective.
Knowledge of how authentication works, including various delivery/communication channels (SMS, WhatsApp, Push, Passkeys) and their cost/conversion trade-offs.
Base-level understanding of microservices architecture and how backend services interact with each other.
Proven experience managing a continuous pipeline of concurrent experiments and conducting independent, rigorous post-analysis. You must be able to evaluate tests beyond primary conversion steps, measuring downstream impact (conversion to first ride, GMV), long-term retention, and critical guardrail metrics (fraud rates, cost per verification).
Proven ability to manage complex dependencies, align 5+ departments, handle risk evaluation.
Professional working proficiency in English (B2/C1+).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a highly driven
Senior Head of Marketing
to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform.
Key Responsibilities
Own and drive the
end-to-end marketing strategy
across the Region, focusing on
Passenger Acquisition, Retention, and Brand Growth
Translate business goals into
integrated, full-funnel marketing plans
, combining performance, brand, offline channels, and partnerships
Drive
customer-centric growth
, deeply understanding user behavior, needs, and regional nuances across markets
Lead the development of
strong local brand positioning
, ensuring consistency while allowing for cultural relevance
Lead
efficient allocation and optimization of marketing investments
, ensuring measurable impact on key business metrics
Build, lead, and inspire a
high-performing, matrix-structured team
across multiple markets
Collaborate closely with
cross-functional leaders
(Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives
Continuously improve
marketing effectiveness
, leveraging experimentation, insights, and innovation
Mentor and develop senior marketing leaders, fostering a
strong leadership bench across the region
Skills, Knowledge & Expertise
8+ years
in digital consumer marketing, including
4–5 years in senior leadership roles
Proven track record of
building and scaling marketing teams
, ideally in multicultural and matrix environments
Strong experience with
mobile-first products
, preferably in ride-hailing, marketplaces, or high-growth tech companies
Demonstrated success in
developing and executing large-scale marketing strategies
with clear business impact
Strong leadership and stakeholder management skills, with the ability to
influence senior executives
Hands-on experience managing
large marketing budgets
with a focus on ROI and efficiency
Highly
data-driven
, with the ability to turn insights into actionable strategies
Fluency in English and Spanish
Job Benefits
A key leadership role in a
fast-growing, global tech company
redefining ride-hailing
A
collaborative and entrepreneurial environment
where ideas are valued and ownership is encouraged
The opportunity to
shape the future of mobility
and make a real impact
Continuous growth through
challenging, high-impact work
Competitive compensation
Clear path for
career progression and leadership growth
ГибридheadMexico City, Mexico
УдалённоUnited States; Mexico
Berlin, Germany
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