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Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety. You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN. In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards. Responsibilities Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development Set goals and reviews for your team, promoting growth and output Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources) You may be a good fit if you have 15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role 5+ years of technical go-to-market management experience, specifically managing pre-sales teams Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments Experience with the unique technical requirements and technical procurement process of enterprise tech companies Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment Have excellent communication, collaboration, and coaching abilities Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems Make ambiguous problems clear and identify core principles that can translate across scenarios Have a passion for making powerful technology safe and societally beneficial Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks Stay up-to-date and informed by taking an active interest in emerging research and industry trends Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country We are looking for an experienced Senior Developer who combines strong React frontend skills with robust Python/Django backend expertise. This role offers the opportunity to work on cutting-edge solutions that are transforming the real estate technology sector. The ideal candidate will help build and optimize full-stack applications that enhance the apartment leasing experience for property managers and renters alike. Our client values proactive team members who are eager to dive deep into the multifamily real estate domain, understand the unique challenges of property management, and actively contribute to solving complex business problems. You’ll be expected to go beyond just coding to truly understand the client’s field, engage with their business challenges, and take ownership of delivering solutions that make a real impact. DataArt is seeking a talented Senior Full-Stack Developer with strong React and Python expertise to join our team for an exciting project with our client, a leading proptech company that is revolutionizing the apartment rental process through innovative technology solutions. Our client provides AI-powered leasing automation, renter communication tools, and operational intelligence for multifamily property management companies. They are at the forefront of digital transformation in real estate, helping property managers streamline operations, enhance renter experiences, and make data-driven decisions through cutting-edge technology that automates routine tasks and provides actionable insights. Design responsive and user friendly web applications using React.js and modern JavaScript Build and maintain backend services using Python and Django Create reusable React components and implement state management solutions Develop and optimize RESTful APIs and microservices architecture Ensure integration between frontend and backend systems Collaborate with UX UI designers to implement accessible interfaces Optimize application performance for fast load times and smooth user interactions Identify opportunities for product improvement and innovation Analyze the property management domain to understand user needs and pain points Ensure code quality, performance, and security practices across the full stack 5 plus years of professional experience in full-stack development Experience with React.js, including hooks, Context API, and modern React patterns Proficiency in JavaScript, TypeScript, HTML5, CSS3, and responsive design Experience with Python and Django for backend development Experience with state management libraries such as Redux, MobX, or Context API Understanding of RESTful service architecture and API design Experience with frontend build tools such as Webpack, Vite, or similar tools Familiarity with frontend testing frameworks such as Jest and React Testing Library Experience with Git and CI CD pipelines Ability to solve technical problems with attention to detail Ability to understand business context and domain specifics Communication skills for working in a distributed team environment English proficiency at B2 level or higher Experience with LLM API providers such as OpenAI and Anthropic Knowledge of LangSmith or similar AI ML observability tools Experience in the PropTech or Real Estate industry Knowledge of cloud platforms such as AWS, Azure, or GCP Experience with containerization using Docker and Kubernetes Familiarity with GraphQL Experience with Next.js or other React frameworks Knowledge of UI UX design principles and tools such as Figma and Sketch Experience working with stakeholders to gather requirements and translate them into technical solutions

Location: China; Malaysia; Singapore; Thailand Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region. The role has two parts: Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots. Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable. You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage. Why this role is different Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly. A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer. Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run. Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close. Our technology portfolio Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics. Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship. Where you will play Telecommunications. Mobile and fixed operators and MVNOs. Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys. Media and entertainment. Broadcasters, streaming and OTT video and audio services. Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs. Depth in one of these sectors matters more than coverage of all four. Regions and languages Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous. Requirements Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders. Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources. Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract. Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature. Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts. Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it. What success looks like First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline. By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly. By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage. What you bring 10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets. Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers. Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition. Sector depth. Success in telecoms, financial services, media or major technology platforms. Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders. Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential. You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company. Benefits Competitive base salary and variable pay tied to new business. The freedom to shape the market approach and propositions for your region. Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams. A remit that grows with the business you build.

Location: Port of Spain, Trinidad and Tobago We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Role Overview: The Electromechanical Technician provides hands-on technical and operational support within the workshop, warehouse, yard, and field as required. The role supports equipment inspection, maintenance, repair, testing, preparation, and mobilization while ensuring work is completed safely, efficiently, and properly documented. The position requires a self-driven and flexible individual capable of supporting multiple workshop activities with limited supervision. Reports to: Workshop Supervisor / Maintenance Supervisor Level: Technician II Key Responsibilities Perform preventive and corrective maintenance on mechanical, electrical, hydraulic, pneumatic, and electromechanical equipment. Inspect, troubleshoot, repair, and function-test equipment and associated systems. Support equipment preparation, mobilization, demobilization, and post-job maintenance. Assist with multiple workshop scopes including maintenance, testing, inspection, equipment preparation, and general technical support. Read and interpret electrical schematics, mechanical drawings, equipment manuals, and technical documentation. Identify equipment defects and recommend required repairs, parts, or corrective actions. Maintain accurate maintenance, inspection, defect, and equipment service records. Prepare clear and professional technical reports covering work completed, findings, recommendations, and outstanding actions. Use Microsoft Word, Excel, Outlook, and Teams effectively for reporting, tracking, communication, and coordination. Assist with equipment, tools, spare parts, and consumable control within the workshop and warehouse. Maintain good housekeeping and ensure tools, equipment, and work areas remain safe and serviceable. Take ownership of assigned tasks and communicate progress, delays, material requirements, or technical concerns. Support other workshop and operational activities as priorities change. Follow company HSE procedures, risk assessments, work instructions, and manufacturer recommendations. Requirements Technical Diploma or Certificate in Electromechanical, Electrical, Mechanical Engineering, Industrial Maintenance, or similar discipline. Preferably 2–3 years of relevant industrial, workshop, or maintenance experience. Practical mechanical and electrical troubleshooting experience. Ability to use hand tools, power tools, and electrical diagnostic equipment safely. Ability to read technical drawings, schematics, and equipment manuals. Competent in Microsoft Word, Excel, Outlook, and Teams. Good written communication and report-writing skills. Experience with hydraulic, pneumatic, electrical, pumps, compressors, generators, or similar industrial equipment is an advantage. Key Competencies Strong safety awareness Mechanical and electrical troubleshooting Good technical report writing Microsoft 365 proficiency Self-motivated and able to work with limited supervision Good organization and attention to detail Ability to manage and prioritize multiple tasks Flexible and willing to support different workshop scopes Good problem-solving ability Strong teamwork and communication Accountable for completing and closing out assigned work Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: United States Who we are: Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. Introduction: We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team. This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill What you’ll do Build pipeline through cold calling, email, LinkedIn, and account research Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management Run effective opening conversations and qualify potential opportunities Partner closely with Account Executives on account strategy and meeting handoffs Maintain accurate prospecting and qualification notes in Salesforce Test messaging and help improve the outbound process as the team grows Requirements What we’re looking for Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs Comfortable using cold calling as a primary pipeline-generation channel Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts Able to understand a technical product and communicate relevant business value to IT and security professionals Strong discovery, objection-handling, and written communication skills Self-directed and comfortable working in a growing environment where every process may not already be established Benefits A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a Dubai-based property and asset management company. We are committed to placing the right people in the right roles and to continuous improvement in everything we do. Our Handover team forms the first substantive point of contact between a new owner and their residence, and the quality of its work shapes the customer’s experience of the entire journey. Position Overview KAIZEN is seeking a Senior Handover Engineer to lead the technical inspection, snagging and handover of residential units. The successful candidate will identify mechanical, electrical and plumbing (MEP), civil and finishing defects, drive rectification with developers and contractors, and manage technical complaints and Defect Liability Period (DLP) issues. The objective is to ensure that every unit is handed over to the required standard and transferred to the Facilities Management (FM) team with no outstanding items. The role requires a high degree of ownership, the ability to work independently across multiple projects, and sound technical judgement. Key Responsibilities Conduct technical inspections of residential units, ensuring complete coverage of each unit and adherence to the inspection schedule. Identify MEP, civil and finishing defects, and record each with clear classification and supporting evidence. Manage the snagging, de-snagging and rectification process, including re-inspection until works are accepted. Coordinate with developers, contractors and FM teams, responding promptly to requests and ensuring units are handed over to FM with no open items. Handle technical complaints and DLP issues, resolving them within agreed service levels and within the defect liability period. Prepare inspection reports within the required timelines and follow up on pending defects through to closure. Requirements Bachelor’s degree in Mechanical or Electrical Engineering Minimum of five (5) years of experience in engineering, facilities management or asset management Minimum of two (2) years of experience in residential handover and in-unit snagging Strong MEP knowledge and technical problem-solving skills Excellent communication and customer service skills Ability to manage multiple projects independently Valid UAE driving licence and access to a personal vehicle (mandatory)

Location: Ethiopia; Pakistan; Jamaica; Costa Rica; Colombia; Dominican Republic About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Type: Full-time Job Summary Are you a high- energy communicator with a drive for sales excellence? This is an opportunity to join an established leader in the outsourced SDR space with over 15 years of proven success. We are looking for a remote Sales Development Representative to act as the frontline for our US-based clients. You will leverage a sophisticated sales methodology and world-class tools to identify opportunities and drive revenue growth in the North American market. If you are determined, curious, and ready to build a career in SaaS sales, we want to hear from you. Key Responsibilities Execute high-volume outbound prospecting, averaging 50 targeted cold calls per day. Research and identify key decision-makers within target accounts to build a robust pipeline. Consistently achieve a monthly target of 10 qualified outbound opportunities. Maintain meticulous records of all activity and lead status within Salesforce. Collaborate with account teams to refine messaging and optimize outreach strategies based on market feedback. Requirements Experience working with US-based companies. Ability to work fixed USA business hours (9:00 AM – 5:00 PM US Time Zone) regardless of your physical location. Prior experience or a strong interest in SaaS sales and outbound prospecting. Coachable mindset with a desire to master established sales methodologies. Exceptional verbal and written communication skills. High level of determination and resilience to handle the challenges of cold outreach. Benefits 🎯 Performance-based incentives tied to SQL generation 🚀 Professional growth within a mature sales organization 🛠️ Opportunity to work autonomously with modern sales tools 💰Commission structure with high earning potential 🧠 Professional autonomy and independent work environment

Location: United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A new role has arisen for a Tax Manager to join our Tax team based in the UK. This role will be to support our Americas regions and will report to our Tax Director. The role will be remotely based anywhere in the UK. The role will be accountable for the following: Transfer pricing and agreements Financing and repatriation M&A, recaps and new-country projects Legal and Treasury interface Employment tax / customs frameworks Americas + APAC tax outcomes and first review You will work with the Tax Director to implement Global tax improvements and initiatives including systems improvements, documenting tax processes and specific tax projects. The Requirements To be successful for this position you will be Business or Accounting degree qualified and a holder of recognised or professional account qualification e.g. ACA and ACCA. You will have demonstrable Americas tax experience gained within an international business environment. This can include but not be limited to US, Canada, Mexico, Guyana, Trindad and Tobago etc. You will be a team player who continually finds new ways of improving efficiency and value. You will be detail and quality focused and have previous experience working in a fast paced environment. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Ho Chi Minh City, Vietnam Position Overview As a Senior/ DevOps Engineer, you will scale, and secure our hybrid cloud and on-premises infrastructure across AWS and private bare-metal/virtualized environments. In this role, you will champion an AI-first paradigm—integrating AI tooling into root-cause analysis, proactive observability, automated incident response, and continuous deployment workflows. You will partner closely with engineering teams to streamline delivery pipelines, drive zero-downtime reliability, and ensure our mission-critical custody platforms operate at peak performance and bank-grade security. Duties & Responsibilities Architect, provision, and maintain multi-region AWS cloud environments alongside on-premises virtualized infrastructure using declarative Infrastructure-as-Code (Terragrunt). Manage, harden, and scale production-grade Kubernetes clusters, implementing advanced ingress controllers, service mesh, Helm/Kustomize packages, and GitOps pipelines (ArgoCD, Crossplane). Deploy, administrate, and maintain dedicated blockchain nodes (RPC, validator, archive, and sentry nodes across multiple Layer 1 and Layer 2 protocols), ensuring data synchronization, high availability, and network health. Enforce cloud and container security controls, including fine-grained Kubernetes network policies, IAM least-privilege models, secrets management, Kubernetes, linux and AWS security control and automated vulnerability scanning across delivery pipelines. Integrate AI and AIOps tooling into observability suites to deliver intelligent anomaly detection, automated log parsing, and rapid root-cause analysis. Performance tune microservices and cloud workloads to handle spikes in high-volume, low-latency financial transactions with high availability. Requirements 6–10 years of experience in Linux/Unix systems engineering, cloud architecture, and modern DevOps/SRE practices. Kubernetes Mastery : Production-grade expertise deploying and managing Kubernetes clusters (EKS / bare-metal), Helm, Kustomize, service mesh, and GitOps tooling (ArgoCD). Infrastructure as Code (IaC) : Deep hands-on experience using Terraform, Terragrunt, following modular, DRY configuration patterns. Programming & Automation : Able to understand at least one modern programming language with harness engineering skills. Cloud & Hybrid Compute: Extensive production experience in AWS, paired with practical exposure to on-prem virtualization platforms (e.g., Proxmox, VMware ESXi, or KVM). Deep Networking Knowledge: Strong grasp of OSI layer fundamentals (TCP/UDP, BGP, DNS, TLS/mTLS, HTTP/gRPC) and comfort debugging live traffic issues on the wire (tcpdump, Wireshark, eBPF). Databases & State: Operational familiarity with relational databases and middleware (PostgreSQL, MariaDB/MySQL, Mongodb, Redis, Kafka), including replication, failover strategies, and backup pipelines. Eligible to work in Vietnam. Bonus Experience Hands-on experience in cybersecurity practices (e.g., threat modeling, penetration testing remediation, SOC 2/ISO 27001 compliance standards, or managing HSM/KMS cryptographic infrastructure). Direct experience running, securing, and maintaining blockchain nodes (e.g., Ethereum, Bitcoin, EVM/Cosmos-based chains, or Solana). Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: H eart E mpowerment X cellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces Regular company & social events

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage and lead customer facing teams providing IT support services to ensure consistent and high-quality service performance. Oversee day-to-day operations of IT service delivery, ensuring adherence to service level agreements (SLAs) and operational KPIs. Develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Act as the primary point of contact for service delivery-related issues, working with customer stakeholders and internal teams to resolve incidents and escalations. Collaborate with other teams to ensure seamless integration of services and efficient service delivery. Lead regular service reviews with customers to monitor performance, gather feedback, and address service improvement opportunities. Ensure effective resource management, scheduling, and workload distribution across the service delivery team. Drive continuous service improvements by identifying trends and understanding business needs. Identify opportunities to deliver additional projects supporting the customer’s needs and to develop and improve the services. Maintain accurate documentation of service delivery processes, incidents, and problem resolutions. Requirements Proven experience in IT service delivery or IT service management, ideally 10 years of experience. Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and IT service management best practices. Experience managing service delivery in a fast-paced, customer-facing environment. Good understanding of IT systems, networks, and infrastructure. Strong problem-solving and troubleshooting skills with the ability to manage complex technical challenges. Good communication and interpersonal skills with the ability to build relationships and collaborate effectively. Ability to motivate and manage a team to achieve service delivery goals. Experience with service management tools (e.g., ServiceNow, BMC, etc.) is a plus. Good understanding of and motivation for working in the regulated pharmaceutical environment Strong sense of urgency handling critical issues with possible high business impact and allocating resources accordingly. Ability to prioritize and manage multiple demands, projects and cross-functional teams Proven experience in global IT service delivery or IT service management Ability to involve and communicate effectively with necessary stakeholders, understand business requirements Fluency in German and English language Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Recruitment coordination (communication with agencies, candidates & clients) Active & passive search prior open roles Being responsible for open roles filling Management of simple recruitment processed (management of open / closed / incoming new roles) Responsibility for on / off boarding of contractors prior roles Administrative tasks (repetitive ones including) Active & passive communication within company internally, cooperation with various departments Requirements 1+ years of experience within recruitment (agency, in-house) Experience within administrative field from business / corporate environment Basic IT literacy (MS Office, usage & knowledge of LinkedIn) Active approach, fast & dynamic way of work Proactive, goal-oriented mentality with target’s achievement mindset English language business level; any additional language is nice to have Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Netherlands; Belgium; Suriname; Aruba; Curaçao; Sint Maarten (Dutch part) About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Job Summary We are looking for a highly organized, responsive Dutch-speaking Project Coordinator to provide temporary cover for an established home renovation business while its current Project Coordinator is away. You will be the main point of contact for customers with ongoing renovation projects, ensuring schedules, subcontractors, materials and deliveries stay on track throughout the assignment. This is a hands-on coordination role requiring someone who can work independently, communicate proactively and resolve day-to-day operational issues. Key Responsibilities Act as the main point of contact for customers with ongoing renovation projects. Monitor customer WhatsApp groups regularly and respond promptly to questions and updates. Coordinate project schedules, including tiles, deliveries and other renovation-related activities. Instruct, organize and schedule subcontractor teams. Coordinate with the procurement colleague to ensure materials and deliveries are arranged on time. Keep project notes, updates and statuses accurate in GoHighLevel (GHL). Identify and escalate urgent site or project issues to the business owner on the same day, including Saturdays. Ensure a smooth handover before the temporary assignment begins. Requirements Previous project coordination or project management experience. Ideally, experience in construction, home renovation, property maintenance or installation services. Fluent Dutch and strong English communication skills. Highly organized, responsive and comfortable managing multiple ongoing projects. Able to coordinate external contractors, schedules, deliveries and customer expectations. Comfortable working independently and handling unexpected operational issues. GoHighLevel experience is an advantage. Benefits 💰 Competitive salary based on experience and qualifications. 🌎 Fully remote role with the opportunity to work 📈 High-impact role with direct influence over operations, delivery, and company growth. 🎯 Work closely with a fast-moving team

Location: Brazil; Philippines; Chile; Mexico; Peru; Argentina About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success. Job Summary We are looking for a proven Account Executive with a strong track record of closing high-value B2B SaaS deals and generating significant annual recurring revenue (ARR). We're looking for someone who has already demonstrated the ability to build pipeline, navigate complex sales cycles, engage senior decision-makers, and consistently close substantial deals. You'll own the entire sales cycle, from identifying and prospecting potential customers to running executive-level discovery calls, delivering product demos, negotiating commercial terms, and closing new business. Key Responsibilities Manage the entire B2B SaaS sales process, from prospecting and initial outreach through to negotiation and closing. Build a consistent pipeline of qualified opportunities using ZoomInfo Enterprise and other outbound prospecting strategies. Identify high-value target accounts, understand their business challenges, and develop tailored outreach strategies. Execute targeted cold email, cold calling, and multi-channel outreach campaigns to generate qualified meetings. Lead consultative discovery calls to uncover customer pain points, assess buying intent, and establish commercial fit. Deliver compelling, tailored product demos that communicate value and demonstrate clear business outcomes. Build relationships with multiple stakeholders across target accounts, including CROs, VPs of Sales, RevOps leaders, and Sales Enablement executives. Develop commercial proposals, manage objections, negotiate pricing, and navigate complex buying processes. Consistently convert qualified opportunities into high-value, recurring revenue contracts. Maintain accurate CRM records, track deal progression, and provide clear revenue forecasts. Work closely with the founder to refine messaging, improve sales processes, and identify opportunities to accelerate growth. Requirements Proven experience as an Account Executive or Senior Account Executive within a B2B SaaS or technology business. A demonstrated track record of generating and closing at least $600,000 in ARR sales. Strong full-cycle B2B SaaS sales experience with measurable quota attainment. Experience selling solutions with approximately $40K–$150K ACV. A history of consistently achieving or exceeding ambitious sales targets. Experience selling to senior decision-makers, including CROs, VPs of Sales, RevOps leaders, Sales Enablement executives, or other revenue leaders. Exceptional outbound prospecting and self-sourcing capabilities. Proven ability to build and manage pipeline without relying entirely on inbound leads. Confidence leading executive-level discovery calls and complex, multi-stakeholder sales cycles. Strong presentation, product demonstration, objection-handling, and negotiation skills. Ability to work independently and directly with a founder in a fast-paced startup environment. Commercial judgment and the ability to build structure where sales processes are still evolving. Benefits 🌎 Fully remote position with a flexible working environment 🚀 Join an ambitious technology company at an exciting stage of growth 📈 Take ownership of the full sales cycle and directly influence company revenue. 🎯 Performance-driven bonuses and incentives 🤝 Work closely with the founder and have a meaningful voice in commercial strategy.

Location: Limassol, Cyprus Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Head of Product, Exchange-Traded Products to join our rapidly expanding team. About Tickmill Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth. Join the Tigers! What the job looks like? The Head of Product, Exchange-Traded Products will have the opportunity to: Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering. Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products. Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions. Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market. Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives. Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering. Help define scalable operating models that balance global consistency with local market requirements. Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams. Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance. Champion a simple, intuitive, and mobile-first investing experience for retail clients. What will you need to be able to do the job? 7+ years of Product Management experience. 3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment. Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations. Proven track record of successfully launching, scaling, and optimizing trading or investment products. Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation. Strong stakeholder management skills with the ability to lead complex cross-functional initiatives. Strong technical understanding and the ability to collaborate effectively with engineering and technology teams. Excellent analytical, strategic thinking, communication, and problem-solving skills. Proficient in English with excellent written and verbal communication skills. It will be considered as a plus if you have: Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys. Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms. Experience in scaling global investment products across multiple regulatory jurisdictions. Experience working within a mobile-first investing or digital wealth management environment. Knowledge of international equities markets and multi-asset investing products. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “ Employee Training & Development program”. Medical Insurance Cover , which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits . Collaboration with SportBenefit. What to expect from our recruitment process: First interview with HR. Product and stakeholder management interview. Final interview with top management. Make your next career step and apply NOW! Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support Perform first and second level support and troubleshooting for workstation and mobile systems Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable Research new trends and technologies leading to testing and justification for deployment Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions Be eager to grow and develop new skills and tackle special projects as needed Required Skills Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.) Must understand and communicate system concepts to end users and technical teams Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices Ability to interact effectively with others on varying technical competency, vendors, management, and staff Manages competing demands and changes approach or method to best fit the situation Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed Operates across multiple projects concurrently and assumes responsibility for implementation of projects Preferred Experience Linux and Mac OS experience are both a strong plus Appreciation and experience in platform/computer/video gaming is preferred! #LI-SMS #LI-AM1 Avoid Recruitment Scams/Phishing Attempts: Please be aware that any official outreach in response to your application will always be done from a @sony.com email address . Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying. Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $41.35 — $62.02 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:   You will join a high-impact team transforming healthcare through technology. Our platform  connects fragmented clinical systems to enable real-time care coordination across  thousands of healthcare facilities, serving millions of users. You will design and build  scalable platform services, leveraging modern AI-augmented engineering practices to  accelerate delivery, improve reliability, and enhance clinical and operational outcomes   What your day-to-day will look like:           • Build robust platform services supporting clinical operations          • Partner with product and clinical teams to understand and solve real workflow             challenges         • Drive architectural decisions for business platform services         • Own the reliability and performance of critical healthcare solutions         • Mentor team members on modern engineering practices   What qualifications we’re looking for:   Required Technical Experience           •Strong track record building and shipping production software in modern languages            (Java, Python, or similar)          • Deep understanding of cloud-native architecture and distributed systems design             patterns          • Expertise in design, optimization, and scaling for relational (SQL) database             systems, bonus points for NoSQL database systems                         • Experience designing and implementing RESTful APIs and microservices          • Proficiency with test-driven development, automated testing, and maintaining high             code quality          • Hands-on experience with modern frontend frameworks, primarily React          • Working knowledge of CI/CD pipelines and infrastructure-as-code practices          • Experience with production observability, monitoring, and performance             optimization tools   Modern Engineering Practices         • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude             Code) as part of your workflow          • Experience applying AI tools throughout the development lifecycle from             requirements analysis, documentation to incident response         • Strong code review skills demonstrated through giving and receiving constructive             feedback          • Experience with Git workflows and collaborative development practices          • Ability to balance feature delivery with system reliability and technical excellence          • Comfortable with on-call responsibilities and incident response  What Would Make You Stand Out         • Experience building and scaling SaaS platforms         • Track record of mentoring engineers or leading technical initiatives         • Background with Spring Boot and Java ecosystem         • Experience with Azure cloud services and Kubernetes (AKS)         • Experience in healthcare technology or regulated industries         • Understanding of HIPAA compliance and handling sensitive data   Our Stack         • Front-End: React, Micro-Frontends, Material-UI         • Backend: Java, Spring Boot         • Data: PostgreSQL, MSSQL, Redis         • CI/CD: GitHub Actions, Jenkins         • Infrastructure: Azure, AKS, Terraform         • AI Tooling: Claude Code, Copilo     #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.