Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Makkah, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Al Bahah, Saudi Arabia
Eram Talent is seeking a dedicated and skilled Data Center Technician to join our team in Saudi Arabia. Data Center Technician perform 24x7 shifts for Data Centers. Handle incidents and ensure safety requirements are met. Monitor environmental, power and server hardware. Handle cabling tasks for copper and fiber. Control access into the data centers, ensure work permits and material gate passes are issued. Install equipment in racks and document changes
Key Responsibilities:
Install, configure, and maintain data center equipment, including servers, storage devices, and networking hardware.
Handle physical setup of devices, including racking servers and running/removing cables (power, network, KVM).
Perform basic OS installation and server configurations (Windows/Linux).
Support hardware break/fix by troubleshooting issues and coordinating with vendors (HP, Dell, SUN, Supermicro).
Monitor Data Center infrastructure: security, HVAC, fire systems, temperature, humidity, and power.
Ensure Data Center security and supervise all visitors.
Perform cabling work (copper & fiber) according to TIA-942 standards.
Prepare end-of-shift reports and follow SOPs.
Work flexible shifts, including nights/weekends, and handle on-call duties.
Coordinate preventive maintenance with facility and IT teams.
Requirements
Qualifications:
BS or Diploma in Computer Science, IT, Electrical Engineering, or Mechanical Engineering.
Minimum 3 years of IT experience, including at least 2 years in Data Centers.
Strong basic understanding of data center infrastructure (electrical, mechanical, cooling, UPS, etc.).
Hands-on experience with server hardware, cabling, and troubleshooting.
Good knowledge of Data Center Infrastructure (Electrical/Mechanical concepts
APC infrastructure experience is preferred.
Familiarity with Windows/Linux servers for basic configuration and installation.
Ability to work flexible shifts, including nights, weekends, and on-call rotation.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Makkah, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Al Bahah, Saudi Arabia
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
- Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
- Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
- Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle
- Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.
WHAT YOU HAVE
- 5+ years of experience in Site Reliability Engineering or similar roles supporting production environments
- Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.).
- Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
- Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
- Strong programming skills (Python, Bash, Go, or similar languages)
- Proven track record of diagnosing complex system problems and implementing durable solutions
- Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
- Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
COMPENSATION RANGE
$200,000 - $260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
seniorSan Francisco; We use an in-person work model and offer relocation assistance to new employees
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
- Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
- Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
- Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
- Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
- Provide technical mentorship and leadership, promoting best practices and fostering team growth
WHAT YOU HAVE
- 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams
- Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
- Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
- Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
- Strong programming skills (Python, Bash, Go, or similar languages)
- Proven track record of diagnosing complex system problems and implementing durable solutions
- Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
- Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
COMPENSATION RANGE
$238,000 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
Eram Talent is actively seeking a dedicated HSE Officer to join our team in Saudi Arabia. As a leading Talent Acquisition Consultancy in the Oil & Energy sector, we are committed to aligning top-tier talent with remarkable opportunities. The HSE Officer will be responsible for overseeing health, safety, and environmental processes to ensure compliance with local regulations and company policies across all operations.
The HSE Officer will work closely with various teams to ensure a safe working environment for all personnel.
Key Responsibilities
Implement and maintain HSE management systems and protocols to comply with local and international standards.
Conduct regular safety inspections, audits, and risk assessments to identify and mitigate hazards.
Facilitate training and awareness sessions to enhance safety culture among employees.
Assist in the investigation of incidents and accidents, preparing detailed reports and recommending preventive measures.
Ensure all HSE documentation and records are accurate and up to date.
Promote a proactive safety environment by encouraging reporting and addressing safety concerns.
Collaborate with project teams to ensure effective implementation of health and safety measures.
Support in the development and execution of emergency response plans and procedures.
Perform additional duties as required to enhance HSE performance.
Requirements
Bachelor's degree in Occupational Health and Safety, Environmental Science, or a related field.
At least 1 to 3 years of experience in HSE roles
Comprehensive understanding of HSE regulations and standards.
Proficiency in conducting safety audits, inspections, and risk assessments.
Strong communication and interpersonal skills.
Ability to design and implement effective HSE training programs.
Relevant certifications (e.g., NEBOSH, IOSH) are highly desirable.
Experience in incident investigation and root cause analysis.
Willingness to travel to various project sites as necessary.
Adept at working independently and as part of a team.
Familiarity with emergency preparedness and response initiatives.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
Location: Porto, Portugal; Birmingham, United Kingdom; London, United Kingdom; Dublin, Ireland; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Bordeaux, France; Grenoble, France; Lille, France; Bolzano, Italy; Rome, Italy; Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Baden-Baden, Germany; Chemnitz, Germany; Darmstadt, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Amsterdam, Netherlands; Schipol, Netherlands; Utrecht, Netherlands; Liège, Belgium; Mons, Belgium; Namur, Belgium; Luxembourg; Emmen, Switzerland; Zürich, Switzerland; Wien, Austria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poznan, Poland; Poland; Warsaw, Poland; Bratislava, Slovakia; Budapest, Hungary; Miskolc, Hungary; Copenhagen, Denmark; Helsinki, Finland; Ljubljana, Slovenia; Zagreb, Croatia; Belgrade, Serbia; Podgorica, Montenegro; Skopje, North Macedonia; Berat, Albania; Aya Napa, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Sofia, Bulgaria; Bucuresti, Romania; Tallinn, Estonia; Riga, Latvia; Vilnius, Lithuania; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Sambir, Ukraine; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Senior Network Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Installation and configuration of active network equipment at the customer's premises
Rollouts of peripheral sites
On-site technical support for customers
Troubleshooting
Communication with the back office and updates regarding the progress of tasks
Communication with the customer and updates on the progress of work
Ability to work rotating morning and afternoon shifts at the customer’s NOC
Required Qualifications:
Higher education degree in Information Technology
CCNA-level technical knowledge (Routing/Switching, Ethernet, VLANs, TCP/IP addressing, NAT, DHCP, MS Windows)
CCNA certification
Basic troubleshooting skills
Very good knowledge of English (spoken & written)
Desired Qualifications:
Configuration of Cisco devices (Routers, Switches)
Knowledge of Internet protocols (DNS, static and dynamic routing)
Know-how and experience in cabling infrastructures
Previous experience in a similar role
Location: United States
Workplace: Remote
ClickHouse is expanding its cloud data platform across AWS, GCP, and Azure—adding new capabilities that connect and extend Postgres and ClickHouse for modern data workloads. We’re hiring a Senior SRE / Senior Infrastructure Engineer to own reliability, automation, and operations as these services scale globally.
You’ll be at the center of how we run and evolve our next-generation data platform—building the automation, observability, and operational rigor that ensure a fast, secure, and dependable customer experience. This is a hands-on, high-impact role where you’ll write code, shape architecture, and enable the broader engineering team to deliver with confidence and velocity.
WHAT YOU’LL DO
- Lead reliability and operations for ClickHouse’s Postgres integration — upgrades, patching, maintenance, and scaling.
- Design and implement automation for provisioning, deployments, and service lifecycle management across AWS, GCP, and Azure.
- Develop infrastructure-as-code using Terraform and modern CI/CD tooling to ensure consistent, repeatable deployments.
- Contribute Go-based tooling and services that improve automation, observability, and developer experience.
- Own observability and monitoring, ensuring robust alerting, metrics, and tracing across environments.
- Drive incident management and postmortem practices that strengthen reliability and learning loops.
- Collaborate cross-functionally with platform, networking, and product teams to improve service operability.
- Mentor and enable engineers, helping the team scale effectively as customer adoption grows.
ABOUT YOU
- Experience: 7+ years in SRE, DevOps, or infrastructure engineering, with a track record of running distributed, production-grade systems.
- Database Operations: Solid understanding of Postgres operations, scaling, and performance tuning.
- Cloud Expertise: Deep hands-on experience across AWS, with exposure to GCP and Azure; comfortable navigating multi-cloud topologies.
- Automation Skills: Proficient with Terraform, Kubernetes, and container-based infrastructure.
- Programming: Strong Go development skills (or willingness to write and own production Go code).
- Observability: Familiar with tools like Prometheus, Grafana, Loki, OpenTelemetry, or equivalents.
- Reliability Focus: Deep understanding of SLOs, incident response, and continuous improvement in service reliability.
- Mindset: You operate with a founder’s mentality — hands-on, resourceful, and willing to dive deep to get things done. You take pride in hard work, autonomy, and shipping impactful systems.
WHY JOIN US
- Build and operate the foundation for ClickHouse’s Postgres integration / extension, spanning multiple CSPs.
- Work on a small, elite team where ownership, reliability, and speed are core values.
- Shape the operational practices and automation that will define how ClickHouse runs databases in the cloud.
- Write production code, influence architecture, and mentor others — all while scaling a high-impact platform from the ground up.
- Be part of a company redefining performance, simplicity, and developer experience in data infrastructure.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
ClickHouse is expanding its cloud data platform across AWS, GCP, and Azure—adding new capabilities that connect and extend Postgres and ClickHouse for modern data workloads. We’re hiring a Senior SRE / Senior Infrastructure Engineer to own reliability, automation, and operations as these services scale globally.
You’ll be at the center of how we run and evolve our next-generation data platform—building the automation, observability, and operational rigor that ensure a fast, secure, and dependable customer experience. This is a hands-on, high-impact role where you’ll write code, shape architecture, and enable the broader engineering team to deliver with confidence and velocity.
WHAT YOU’LL DO
- Lead reliability and operations for ClickHouse’s Postgres integration — upgrades, patching, maintenance, and scaling.
- Design and implement automation for provisioning, deployments, and service lifecycle management across AWS, GCP, and Azure.
- Develop infrastructure-as-code using Terraform and modern CI/CD tooling to ensure consistent, repeatable deployments.
- Contribute Go-based tooling and services that improve automation, observability, and developer experience.
- Own observability and monitoring, ensuring robust alerting, metrics, and tracing across environments.
- Drive incident management and postmortem practices that strengthen reliability and learning loops.
- Collaborate cross-functionally with platform, networking, and product teams to improve service operability.
- Mentor and enable engineers, helping the team scale effectively as customer adoption grows.
ABOUT YOU
- Experience: 7+ years in SRE, DevOps, or infrastructure engineering, with a track record of running distributed, production-grade systems.
- Database Operations: Solid understanding of Postgres operations, scaling, and performance tuning.
- Cloud Expertise: Deep hands-on experience across AWS, with exposure to GCP and Azure; comfortable navigating multi-cloud topologies.
- Automation Skills: Proficient with Terraform, Kubernetes, and container-based infrastructure.
- Programming: Strong Go development skills (or willingness to write and own production Go code).
- Observability: Familiar with tools like Prometheus, Grafana, Loki, OpenTelemetry, or equivalents.
- Reliability Focus: Deep understanding of SLOs, incident response, and continuous improvement in service reliability.
- Mindset: You operate with a founder’s mentality — hands-on, resourceful, and willing to dive deep to get things done. You take pride in hard work, autonomy, and shipping impactful systems.
WHY JOIN US
- Build and operate the foundation for ClickHouse’s Postgres integration / extension, spanning multiple CSPs.
- Work on a small, elite team where ownership, reliability, and speed are core values.
- Shape the operational practices and automation that will define how ClickHouse runs databases in the cloud.
- Write production code, influence architecture, and mentor others — all while scaling a high-impact platform from the ground up.
- Be part of a company redefining performance, simplicity, and developer experience in data infrastructure.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Cairo, Egypt; Rabat, Morocco
As an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely.
Key Responsibilities:
Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues.
Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals.
Install and configure software applications, operating systems, and updates as needed.
Document support requests diligently and maintain accurate records of technical issues and solutions.
Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users.
Manage and escalate complex issues to appropriate teams when necessary to ensure timely resolution.
Educate users on IT best practices and provide training for new software and tools.
Stay up-to-date with the latest technology and support tools to enhance the efficiency and quality of support services.
Requirements
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
1-3 years of experience in a technical support or helpdesk role.
Strong knowledge of operating systems (Windows, macOS) and common software applications.
Familiarity with hardware components and troubleshooting methods for computers and peripherals.
Excellent problem-solving skills and the ability to explain technical issues clearly to users.
Strong verbal and written communication skills, with a focus on customer service.
Experience with remote support tools and ticketing systems.
Relevant IT certifications (A+, CompTIA, etc.) are a plus.
Preferred Qualifications:
Experience working in a remote support environment.
Knowledge of networking concepts and principles.
Ability to work independently and manage multiple tasks effectively.
Familiarity with IT service management frameworks (ITIL) is advantageous.
Willingness to continuously learn new technologies and adapt to changing environments.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: New Cairo City, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Amman, Jordan
We are seeking a skilled Control-M Scheduler to assist with an ongoing project . The engineer will be tasked with scheduling, configuring, validating, and managing batch jobs within Control-M. All necessary scripts are already prepared; the primary focus of this role is on job scheduling and workload orchestration.
Key Responsibilities:
Create, configure, and manage Control-M jobs, folders, and workflows.
Set up job parameters, conditions, and dependencies.
Schedule jobs using calendars, time windows, and cyclic rules.
Configure notifications, alerts, and job priority rules.
Monitor job execution using Control-M Enterprise Manager (EM).
Troubleshoot job failures and ensure timely reruns and SLA adherence.
Validate job flows and logic with business stakeholders.
Coordinate Linux-based command jobs, checking logs, exit codes, and permissions.
Prepare documentation including runbooks, job inventories, and dependency maps.
Support UAT cycles and ensure smooth operational handover. new capabilities for process improvement.
Requirements
Requirements:
• 3–5 years hands-on experience with Control-M Workload Automation.
• Strong experience building job definitions, conditions, dependencies, and calendars.
• Hands-on experience with Control-M EM (Enterprise Manager).
• Strong understanding of variables, parameters, Smart Folders, and scheduling rules.
• Working knowledge of Linux commands and shell scripting for troubleshooting job
behavior.
Nice to Have
• Experience in telecom environments .
• Control-M Administrator / Operator certification.
• Experience with workload migrations (Phase I / Phase II).
Soft Skills
• Strong communication and coordination skills (English required).
• Ability to work with distributed teams in remote environments.
• Detail-oriented with strong documentation and process discipline.
• Problem-solving mindset with ability to work under SLA-bound environments.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
УдалённоNew Cairo City, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Amman, Jordan
Location: Moscow, Russia; Astana, Kazakhstan
As a BMC Helix System Administrator - Remote at Müller's Solutions, you will play a crucial role in managing and maintaining the BMC Helix platform to ensure it's optimized for our organizational needs. In this remote position, you will be responsible for deploying, configuring, and supporting BMC Helix applications, troubleshooting issues, and ensuring seamless integration with existing systems. Your expertise will help drive efficiency and enhance the user experience with our IT Service Management processes.
Key Responsibilities:
Install, configure, and maintain BMC Helix applications and modules based on business requirements.
Troubleshoot and resolve issues related to BMC Helix functionality and performance.
Manage system integrations, developing and maintaining workflows and automated processes.
Provide technical assistance and training to users regarding BMC Helix functionalities and best practices.
Monitor system performance and troubleshoot to ensure optimal operation and availability.
Collaborate with cross-functional teams to gather requirements and implement changes to streamline IT operations.
Document processes, solutions, and system changes for compliance and future reference.
Stay current with BMC Helix updates and best practices to ensure the platform's capabilities are fully utilized.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in administering BMC Helix or similar IT Service Management platforms.
Strong understanding of ITIL processes and best practices.
Experience with system integrations and scripting for automation (REST APIs, JSON, etc.).
Ability to troubleshoot complex technical issues effectively and efficiently.
Strong analytical skills with the ability to interpret data and generate reports.
Excellent communication skills for effective collaboration with team members and end-users.
BMC Helix certification or related IT certifications are highly desirable.
Preferred Qualifications:
Experience working in a remote team environment.
Knowledge of cloud infrastructures and services.
Familiarity with database management and reporting tools.
Proven ability to manage multiple tasks and projects simultaneously while meeting deadlines.
Strong problem-solving skills and a proactive approach to identifying and resolving issues.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.
The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team.
Responsibilities
Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs.
Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities.
Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies.
Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces.
Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution.
Meet and exceed service level agreements and performance targets through effective queue management.
Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution.
Enhance and maintain product documentation and internal resources to support platform users.
Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products.
Qualifications
2-5+ years of experience in a client-facing role within the finance industry
Bachelor’s degree is required
Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution
Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities
Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success
Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support
Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic
Able to convey complex concepts clearly and concisely to a diverse audience
High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables
Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies
Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes
Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction.
Key Responsibilities:
Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly.
Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges.
Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform.
Document technical problems and solutions systematically to build a robust knowledge base for future reference.
Collaborate with product teams to communicate customer feedback and assist in routine software updates.
Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment.
Contribute to process improvement initiatives that enhance customer support experiences.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related discipline.
Minimum of 2 years of technical support experience, ideally within a software or IT service environment.
In-depth knowledge of BMC Helix and experience with ticketing systems.
Strong analytical and troubleshooting skills, with attention to detail.
Excellent verbal and written communication abilities to convey complex information clearly.
Ability to work independently in a remote setup while managing efficiency and productivity.
Customer-oriented mindset with a dedication to exceeding client expectations.
Preferred Qualifications:
Experience in ITIL frameworks or IT service management processes.
Familiarity with other IT service management tools and methodologies.
Prior experience in a remote technical support role.
Relevant certifications in BMC Helix or IT support services are a plus.
Capability to prioritize tasks effectively and work under minimal supervision.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies.
Key Responsibilities:
Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications.
Create automation workflows aimed at improving operational efficiencies and reducing manual tasks.
Engage with clients to understand their unique requirements and translate these into technical specifications for integration.
Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability.
Document and maintain detailed records of integration processes, workflows, and operational guidelines.
Keep abreast of new features and best practices related to BMC Helix and integration technologies.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in integration or automation roles, specifically with BMC Helix.
Comprehensive understanding of integration frameworks, methodologies, and tools.
Proven experience in creating automation scripts and workflows.
Proficiency in programming languages such as Python, Java, or equivalent.
Familiarity with RESTful APIs, web services, and data exchange protocols.
Strong analytical, troubleshooting, and problem-solving capabilities.
Exceptional communication skills to collaborate effectively with clients and team members.
A self-starter who can work independently and manage multiple tasks effectively in a remote setting.
Experience with cloud services and platforms is advantageous.
Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy
As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations.
Key Responsibilities:
Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability.
Monitor system health and performance, proactively identifying and resolving issues to minimize downtime.
Provide technical support and training to end-users, facilitating the effective use of the platform.
Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams.
Document system configurations, maintenance procedures, and best practices for future reference.
Analyze system functionalities and stakeholder needs to recommend enhancements and improvements.
Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
Strong knowledge of BMC Helix architecture, components, and administration.
Experience with incident, problem, and change management workflows within BMC Helix.
Excellent problem-solving skills and the ability to work independently in a remote setting.
Strong communication skills to collaborate effectively with remote teams and stakeholders.
BMC certifications or relevant training in ITSM are a plus.
Preferred Qualifications:
Familiarity with scripting languages for automation (e.g., Python, Ruby).
Understanding of Agile methodologies and experience in an Agile environment.
Experience with integration of BMC Helix with other enterprise applications.
Proven ability to mentor and train junior staff.
Proactive approach to system optimization and user support.
Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise.
Key Responsibilities:
Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings.
Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively.
Collaborate with IT and business teams to implement system upgrades, patches, and enhancements.
Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform.
Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures.
Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary.
Stay updated with the latest Temenos releases and best practices to continuously improve system performance.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in administering Temenos software or similar banking applications.
Strong understanding of the Temenos architecture and its modules.
Experience in system configuration, user management, and troubleshooting.
Excellent analytical skills and the ability to work under pressure to resolve technical issues.
Ability to communicate effectively with technical and non-technical stakeholders.
Relevant certifications in Temenos or related fields are highly desirable.
Preferred Qualifications:
Familiarity with database management and SQL.
Experience with integration tools and techniques within the banking domain.
Understanding of ITIL processes and service management.
Experience in project management methodologies.
Proven ability to train and mentor junior staff in technical roles.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a reliable, tech-savvy, and customer-focused
Tier 1 Help Desk Technician
to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is
fully on-site (5 days a week)
and requires a hands-on approach to assisting employees with day-to-day technical issues and setups.
You’re welcome to work in our office in
Amsterdam.
Your responsibilities will include:
Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email.
Log, categorize, and prioritize all incoming support requests in the IT ticketing system.
Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network).
Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems.
Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications.
Escalate complex or unresolved issues to Tier 2/3 support in a timely manner.
Maintain and update asset inventory records.
Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return.
Follow standard procedures for proper escalation and ticket closure.
Provide excellent customer service by ensuring timely and clear communication with end users.
Extensively document actions taken and suggested resolutions in detail.
Actively contribute to IT knowledge base.
Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure).
Ensure compliance with company IT policies and procedures.
It will be an added bonus if you have:
Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements.
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
We expect you to have:
An IT customer support background with 2+ years of service desk technical experience.
Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools.
Technical documentation and knowledge base (KB) writing skills.
Hands-on experience with Jira or comparable service management systems.
A customer-first mindset, prioritizing employee satisfaction and support quality.
The ability to independently resolve technical issues across the support portfolio.
Strong organizational skills with the capacity to effectively prioritize and manage a busy workload.
A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Libreville, Gabon
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Good command of the English language (Speaking, writing, and presentation).
Good command of the Frensh language (Speaking, writing, and presentation).
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad).
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible).
Knowledge in Directory Services (AD & LDAP).
Professional effective communication, verbal and written.
Customer oriented mentality.
Excellent personal skills.
Details oriented and a team player.
Initiative and self-managed.
Time management and result oriented.
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
География найма не уточнена
San Francisco; We use an in-person work model and offer relocation assistance to new employees
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