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Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking passionate and skilled software engineers to join our new team in NYC. As a Backend Engineer, you’ll contribute to the development of the core systems powering our three main products, AI Studio, Le Chat & Mistral Code, shaping how users and developers interact with our AI platform at scale. You’ll work on building reliable, high-performance backend systems and APIs that serve millions of users and developers. Your work will directly impact the developer and user experience, making it more engaging, efficient, and intuitive. We welcome engineers from mid-level to senior and staff engineers who are eager to learn, collaborate and ship impactful products.   What You Will Do   Depending on your skills and field of expertise, you will be involved in key components of our technology, including:   Backend Development - Design, develop and maintain scalable, robust backend features and APIs using modern frameworks. - Ensure high performance and reliability across our distributed systems. - Contribute to systems powering inference, billing, AI tooling, observability, and developer experience. System Architecture - Design and implement efficient, secure and scalable architectures that support our fast-growing products. - Collaborate with infrastructure teams on deployment, monitoring, and performance optimization. Code Quality - Write clean, maintainable and well-documented code. - Participate in code reviews and contribute to technical standards and best practices. Cross-functional Collaboration - Collaborate with product managers, platform engineers, and AI/ML teams to design, build, and deliver scalable model-as-a-service solutions for developers and enterprise users. - Partner with teams across AI Studio, Le Chat & Mistral Code to ensure consistent platform-wide experience. Problem-Solving & Innovation - Tackle complex engineering challenges, from distributed systems to AI product integration. - Stay up-to-date with new technologies (e.g., AI/LLM integration, observability, or backend frameworks) and bring them into production when relevant.   What We're Looking For   • Degree in Computer Science, Software Engineering, or equivalent practical experience. • Proficiency in Python or another backend language (Golang, Kotlin, C#). Engineers are assessed in their preferred language during a live coding session. • Strong understanding of backend fundamentals: APIs, databases, caching, messaging systems and distributed architectures. • Strong problem-solving abilities and attention to detail. • Ownership mindset capable of shipping end-to-end features with minimal oversight. • Excellent communication skills and collaborative attitude. • Team-oriented, low-ego mindset and curiosity for learning.   Now, it would be ideal if you had experience with: • Full-stack exposure • Working closely with an API & developer ecosystem • Deploying software to a diverse set of environments (cloud, on-premises, etc.) • Infrastructure management (Docker, CI/CD, Kubernetes, Helm, Terraform...) • AI/ML engineering • Observability and monitoring tools (Prometheus, Grafana, Datadog…). • UX and product-centric mindset.   Hiring Process   • Introduction call - 30 min • Live-coding interview - 45 min • System Design interview - 45 min • Hiring Manager interview - 30 min • Deep Dive Interview (only for leads & staff engineers) - 60 min • Culture-fit discussion - 30 min • Reference checks   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Fraud Prevention team protects Anthropic's payment and monetization surfaces from financial abuse — keeping fraud losses, dispute rates, and network monitoring exposure in check while preserving a smooth experience for legitimate customers. As a software engineer on this team, you will build the systems that make risk decisions in real time, manage the dispute and chargeback lifecycle, and detect monetization abuse across subscriptions, in-app purchases, and promotions. The ideal candidate can see things from attackers' perspectives, anticipate their responses to countermeasures, and never loses sight of the fact that a false positive here is a paying customer. Payments fraud is more externally coupled than most trust and safety work — you'll collaborate closely with finance, support, and legal teams internally, and with payment processors and platform partners externally. Responsibilities: Design and build real-time risk decisioning that scores transactions at authorization time, balancing fraud loss, approval rates, and latency constraints Build tooling and automation for the dispute and chargeback lifecycle, from review queues to evidence collection and loss reporting Engineer fraud signals at scale — device fingerprinting, BIN and issuer signals, velocity features, and cross-account linkage — and detect monetization abuse across subscriptions, trials, promotions, and in-app purchases Own a portfolio of metrics — loss rate, dispute rate, authorization approval impact, and false-positive rate — rather than optimizing any single number Lead investigations into emerging fraud patterns, building multi-layered defenses designed for attacker adaptation rather than point-in-time rules Work cross-functionally with finance, support, legal, and data science, and with external payment processors and platform partners Minimum Qualifications: Proficiency in Python, SQL, and data analysis tools Experience building or operating fraud, risk, or abuse detection systems in production Strong communication skills and ability to explain complex technical tradeoffs to non-technical stakeholders Preferred Qualifications: 8+ years of industry software engineering experience, with a focus on payments fraud or risk Fluency with payments rails: card networks, payment service providers (e.g., Stripe, Adyen), in-app purchase platforms (Apple, Google), refund flows, and the chargeback and dispute lifecycle Direct experience combating fraud typologies such as card testing, stolen-card monetization, refund and chargeback abuse, subscription and trial abuse, promotional abuse, and friendly fraud Understanding of fraud loss accounting — fraud loss vs. dispute fees vs. card network monitoring programs (e.g., VDMP, i VFMP, Mastercard ECP) — and why chargeback rate thresholds carry existential stakes Experience building hybrid rules-and-ML risk systems: real-time scoring at authorization plus post-authorization review workflows Experience at a marketplace or subscription business, or on a processor-side or issuer-side risk team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments.  You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Proven experience: 3+ years of security incident response in a production-cloud environment Subject-matter expert on security issues and technologies Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment Experience working across a technology stack on difficult security challenges and initiatives Experience with SIEM platforms and the ability to extend their functionality Experience with SOAR tools and automating manual security processes Experience in either AWS, GCP, or other large cloud platform Excellent written and verbal communication skills Ability to influence and build effective working relationships with every level of the organization. Desired: AI Model Security & Posture Management: Support Implementation of  controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks. Location This role will be remote, and based in Ireland or U.K. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Application Security team secures the systems that build, serve, and increasingly are Claude — and as Anthropic's footprint grows, that mandate now extends to companies and codebases we bring in from outside. This role establishes that function. You'll own security due diligence and secure integration for Anthropic's acquisitions — assessing a target's security posture pre-close, writing the security risk readout for leadership, and after close, bringing acquired systems up to Anthropic's bar. Security has been part of every deal to date, but this is the first dedicated role for it: you'll formalize the playbook, the risk model, and the tooling, and make them repeatable. This is an AppSec role first. You'll be an active member of the Application Security team — same rituals, same on-run rotation, same tooling, working alongside engineers securing Anthropic's own agentic product surfaces. The expectation is the same too: we use Claude as our primary tool, and you're expected to automate the repeatable parts of diligence and integration as you go, so each acquisition is easier than the last. When deal flow is quiet, you'll pick up core AppSec project work; when it's active, M&A is your priority. We're upfront that the center of gravity here is M&A rather than core product security. It's burstier, more assessment-heavy, and operates on confidential, time-sensitive work. If you like parachuting into an unfamiliar codebase under time pressure and turning it into a clear risk picture for leadership, this is that job. Key responsibilities Lead pre-close security due diligence on prospective acquisitions — coordinate external penetration testing, threat-model the target's architecture, assess security controls, and deliver the security risk readout for leadership ahead of close and integration planning Drive post-close security integration — stand up static and dynamic analysis coverage on acquired codebases, track high- and critical-severity remediation to closure, fold acquired assets into bug bounty scope, and onboard repositories to Anthropic's automated vulnerability remediation and reporting systems Coordinate adjacent security engineering teams (supply chain, cloud, corporate security, detection & response) on their portions of each integration Work across a wide set of stakeholders on every deal — corporate development, legal, security leadership, and the engineering teams inheriting acquired systems internally; engineering and security counterparts at the target company externally — translating between them and keeping the security workstream legible to all of them Formalize and scale Anthropic's M&A security playbook — risk-scoring model, diligence runbook, integration checklist — and turn as much of it as possible into Claude-powered tooling rather than manual process Share the team's operational on-run rotation (bug bounty escalations, launch consults, incident response), swapping out during periods of active deal work Contribute to core AppSec projects between deals — secure design reviews, threat modeling for agentic systems, and the team's security automation roadmap Minimum qualifications Hands-on application and infrastructure security experience, including cloud and containerized environments Demonstrated ability to rapidly assess an unfamiliar codebase or architecture and produce a clear, prioritized risk assessment for a non-security audience Production-quality coding ability in at least one of Python, Go, Rust, or TypeScript Practical threat-modeling and vulnerability-identification skills — you've found and reasoned about real bugs in real systems Comfort operating with high autonomy, ambiguity, and tightly-held confidential context Clear written and verbal communication across varied audiences — executives, legal and corporate development partners, and engineering counterparts at an acquired company Preferred qualifications 7+ years in application security, security consulting, or security architecture Prior M&A security due diligence, third-party security assessment, or technical due diligence experience Experience standing up or scaling SAST/DAST, bug bounty, or vulnerability management coverage across multiple codebases Track record of building security automation or tooling rather than relying solely on manual review Familiarity with using LLMs as a core part of your security workflow Experience securing agentic, code-execution, or LLM-integrated systems Representative projects Point Anthropic's internal LLM-driven code analysis and AI-assisted scanning at an acquired repository nobody here has seen, and turn the output into a prioritized remediation plan in days rather than weeks Design the risk-scoring framework Anthropic uses to compare security posture across acquisitions of different shapes and sizes Build the automation that onboards an acquired codebase to Anthropic's vulnerability dashboard, dependency auto-patching, and bounty scope without a human running a checklist Write the security risk memo for a live deal and present it to corporate development and security leadership The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery.  As a Backend Software Engineer II, you will build on WHOOP’s generative AI capabilities to develop and maintain exciting, member-facing features that drive meaningful health outcomes. You will play a vital role in delivering personalized insights across WHOOP and work alongside experienced engineers, designers, and product managers to help members better understand their health, optimize performance, and gain clarity throughout their WHOOP journey. RESPONSIBILITIES: - Collaborate with cross-functional team including Product, Design, Analytics, and Data Science to gather technical requirements and deliver impactful infrastructure and tools - Leverage Java, Kafka, AWS, and PostgreSQL to deliver scalable and reliable software solutions and features - Consistently deliver high-quality code, adhering to best practices in software design and development - Develop and maintain observability and monitoring systems to ensure the stability and reliability of deployed features QUALIFICATIONS: - 2-4 years of backend software development experience, ideally in languages like Java - Familiarity with asynchronous processing systems (Kafka, SQS) - Experience in backend development, working on large-scale software systems and RESTful API design - Experience in relational database design and development (PostgreSQL) - Experience with scalable system design and performance optimization - Strong independent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment - Excellent communication skills and a commitment to delivering high-quality work - A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $125,000- $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: Americas Remote Hi, I'm Manu, Engineering Manager at Customer.io . We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. What you'll bring: Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line. Engineers with customer focus You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience. A healthy disregard for “the way things are done” You bring rigor and creativity. Best practices matter, but never more than forward motion. What You’ll Do Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data Lead architectural decisions around performance, reliability, and real-time event processing Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship Leverage AI tools to prototype, move faster, and make better decisions What we're looking for Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages) Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast Comfort working in cloud-native environments (AWS, GCP) Familiarity with APIs, observability, and operating production systems A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges. Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Nick Guardino, Senior Director of Marketing Ops at Customer.io , and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on. Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building. What we value Craft over quick wins — energized by making things robust, not just making them work. A point of view — we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead. Comfortable being wrong — you try things fast, and you course-correct just as fast. AI-native by default — you'd rather direct Claude to write and QA code than write it by hand. What you'll do Alpha-to-production ownership — take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code. Observability & stability — instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do. Deployment & infrastructure — stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack. Database administration — own how agents read from and write to our databases, safely and at scale. Fleet maintenance — monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful. Partner closely with the GTM AI team — free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability. Bring an outside point of view — tell us what we built wrong, and back it up with a plan to fix it. What we're looking for 4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company. Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow. Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred. Experience with how agents interact with and edit databases, including some hands-on database administration. Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks. Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one. Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale. A point of view, and the willingness to ask "why did you build it that way?" Compensation & Benefits We believe in transparency. Starting salary for this role is $140,000–$170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute Zoom call with Recruiter 45-minute Zoom call with Hiring Manager 45-minute Zoom call with a member of the GTM AI team 60-minute Live technical session with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team. This role can be worked out of SF or NYC.   WHAT YOU'LL DO Infrastructure & Automation - Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth - Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools - Implement monitoring and documentation practices that enable operational excellence Client Platform Engineering - Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however. - Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems - Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale - Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing Security & Identity Management - Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege - Identify and implement security enhancements across our SaaS stack - Partner with our Security team to drive improvement of our enterprise security posture SaaS Administration - Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management - Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface - Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work - Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product. Core IT Operations - Provide support to employees globally across hardware, software, networking, and IT tools - Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one   WHAT YOU'LL BRING - 5+ years of experience in IT engineering and systems administration - Deep proficiency with Okta and Okta Workflows - Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation - Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems - Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations - Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase - Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster - Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT - Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs - Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products - Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)   - Annual salary range: $150,000-$170,00 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We're hiring a Senior or Staff Software Engineer to join our Data Engineering team based in London. As the Data Platform Team, we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity. We’re looking for experienced Engineers to help build our data platform from the ground up. You’ll have the opportunity to define its architecture, make key decisions, and shape how we handle and process petabyte-scale data in the near future. WHAT YOU'LL DO - Build the Capability Factory - an internal platform designed for everyone from software engineers to non-technical operators, enabling the entire organization to teach HMND robots new skills at scale, from raw data all the way to deployed capabilities. - Curate, preprocess, and manage large-scale datasets for humanoid robot training - a corpus of robot telemetry growing toward petabyte scale. - Design and operate highly scalable data pipelines and the compute infrastructure that powers them, ensuring reliability and throughput as data volume and team demands grow. - Ensure the quality, accuracy, and consistency of training data across multiple concurrent projects and robot platforms. - Collaborate with machine learning teams to shape the Capability Factory, streamline MLOps, and build the evaluation workflows that close the loop between training runs and real-world robot performance. - Build data warehouse solutions and BI dashboards that give stakeholders across the organization clear visibility into data collection, model progress, and operational health. - Establish and uphold best practices for data management - versioning, access control, security, and compliance. WHAT WE'RE LOOKING FOR - 5+ years of software engineering experience, with a track record of owning and delivering complex systems end-to-end, not just contributing to them. - Strong backend engineering - designing and operating production-grade APIs and services: clean data modeling, reliable error handling, performance under load. - Data engineering at PB+ scale - building and maintaining pipelines that move, transform, and validate large volumes of data reliably; understanding of batch and streaming processing patterns, data quality, and schema evolution. - Workflow orchestration at scale - designing and operating multi-step automated pipelines with retries, observability, and graceful failure handling. - Distributed systems fundamentals - you understand how things break at scale: eventual consistency, idempotency, backpressure, job scheduling, and failure modes in distributed compute and storage. - Cloud infrastructure fluency - you have shipped and operated real systems on a major cloud provider; you think about cost, reliability, and security as first-class concerns, not afterthoughts. - Container orchestration - deploying and operating workloads on Kubernetes at a level where you can debug scheduling issues, design resource allocation, and reason about cluster health without guidance. - Full-stack range - comfortable building both the backend and the frontend of an internal product; you can own a feature from database schema to UI without handing off. - Production ownership mindset - you've been on-call, triaged incidents under pressure, and improved systems after postmortems. You take reliability personally. Nice to Have - ML infrastructure or MLOps experience - understanding of how training jobs run, how model artifacts are managed, and what makes an evaluation pipeline trustworthy; you've worked alongside or directly supported ML researchers. - Distributed compute frameworks - experience with large-scale parallel data processing, whether for data transformation, model training, or evaluation. - Domain knowledge in robotics or embodied AI - familiarity with robot data formats, sensor telemetry, or the sim-to-real evaluation loop is a significant head start. - BI and data warehouse experience - building data models and dashboards that translate raw operational data into decisions for non-technical stakeholders. - Dual-cloud or multi-cloud storage - experience reasoning about cost, latency, and consistency tradeoffs across storage providers. - Frontend product sense - beyond just shipping features, you have opinions about what makes an internal tool actually usable by non-engineers. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Limassol Cyprus Workplace: OnSite Scorewarrior is a game developer and publisher based in Limassol, Cyprus. The company focuses on the 4X strategy genre, with an ambitious goal to grow its hit game, Total Battle, to become the No.1 strategy game in the world. Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games. Our product: We are currently working on Total Battle — an MMO 4X strategy game with a deep political system and lots of player interaction. Players take on the role of a commander and need to develop their city, forge alliances, fight against monsters, and conquer other players. We're constantly developing new game mechanics, and the project is continuing to grow.   We are looking for a Senior Backend Developer to join the Framework Team building tools used by fellow engineers and powering game services across the company. You will work with modern C++ (17/20), asynchronous systems, network communications (S2S), high-load services, and distributed architectures.   WHAT DO WE DO: - Design and develop core SDK/framework modules with clean abstractions to enable simple, fast, and high-quality game logic development. - Gather requirements and design APIs, protocols, and service-to-service interaction contracts. - Build asynchronous and multithreaded code with high performance in mind. - Work with S2S communications: idempotency, transactions, and guaranteed delivery in distributed systems. - Design and evolve ORM and data persistence layers (PostgreSQL, Redis). - Ensure scalability, stability, and fault tolerance of backend services. - Work with legacy code—simplify, refactor, and increase reliability without downtime or production risks. - Implement observability: metrics, logs, tracing. - Improve developer tools and DevEx — CMake, Conan, Python tooling, CI/CD scripts, Docker. - Participate in code reviews, architectural discussions, mentoring, and R&D exploration.   WHAT WE EXPECT: - Ability to gather requirements, design solutions, break down work, and deliver to production independently. - 3+ years of backend development experience on a statically typed language under Linux. - 3+ years of commercial experience with C++17/20. - Strong knowledge of asynchrony and multithreading (threads, futures, coroutines, atomics). - Understanding of network communication (REST/RPC (gRPC), HTTP, WebSocket, TCP). - Hands-on experience with PostgreSQL (DDL/DML, transactions, indexes, migrations). - Solid software design skills: Software Design, SOLID, Clean Code, IoC/DI, composition, GoF patterns. - Experience working with distributed and high-load systems. - Understanding of System Design: scaling, degradation, caching, SLA/SLO/SLI. - Experience with CI/CD, containers, and build systems (CMake, Docker, Jenkins/GitLab). - Familiarity with testing and performance tools (GTest, Valgrind, Perf, Sanitizers). - English - B1 or higher, Russian - B2 or higher.   WHAT WE OFFER: - The best team in the world! - An excellent remuneration package, including a 13th salary. - Relocation package for you and your family to Cyprus (Limassol). - A modern and sunny office close to the sea. - Private health insurance for you and your family members. - A monthly pre-school, school, and university allowance for employees' children. - Lunch compensation and a sports and fitness allowance. - Personal development opportunities paid for by the company: professional and language courses, books, etc. - Bonuses for outstanding results, years worked, getting married, and the birth of a child. - Friendly monthly office parties and epic, annual offsite company birthday and Christmas parties.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY We are seeking passionate and skilled Frontend Engineers to join our growing team. In this role, you will have the unique opportunity to work on our complete range of products, contributing to its development and enhancement. Your work will directly impact the user experience, making it more engaging, efficient, and intuitive.   WHAT YOU WILL DO - Full Stack Development: Design, develop, and maintain scalable and robust features, ensuring seamless integration between front-end and back-end systems using a modern stack. - User-Centric Design: Prioritize user experience and ensure that our products meet the needs and expectations of our user base. - Code Quality: Write clean, maintainable, and well-documented code, and participate in code reviews to uphold our high standards of quality. - Collaboration: Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality software solutions. - Problem-Solving: Tackle complex technical challenges and develop elegant, efficient solutions that improve performance and reliability.  - Innovation: Stay up-to-date with the latest technologies and trends in AI and software development, and apply them to enhance our products.   ABOUT YOU   - Proficient in TypeScript and NodeJS with a preference for experience in B2C contexts. - Experience in a Front-end framework like React, NextJS, Remix, VueJS - Knowledge of web libraries like Tanstack React Query, tRPC, Framer Motion, … - Comfortable shipping products end-to-end - Strong problem-solving abilities and attention to detail - Excellent communication  - Low Ego and team spirit mindset - Autonomous and self-starter   Now it would be ideal if you have experience with  - AI Products, particularly with LLMs - Python - Distributed Systems - Monitoring/Alerting - UX development (Figma)   Hiring Process   - Introduction call - 45 min - Technical Rounds - Live-coding Interview (TypeScript) - 45 min - System Design Interview - 45 min - Tech Culture interview - 30 min - Culture-fit discussion - 30 min - References   Location & Office Policy   This role is based in one of our European offices (Paris, France). We will only consider candidates who either reside or are open to relocating there. We strongly believe in the value of in-person collaboration and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Seoul ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About The Job   Mistral AI is seeking a founding Team Lead of our Applied AI Engineering Deployment team in Korea. The Applied AI Engineering Deployment team is focused on DevOps to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. This is a player-coach role with roughly 70% hands-on technical work, and 30% people leadership. Applied AI Engineers, Deployment at Mistral AI work directly with customers to quickly understand their greatest challenges and design and implement AI solutions. In this role, you’ll apply your problem-solving ability, creativity, and technical skills to help organizations use AI to drive real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the most important industries and institutions globally! Applied AI Engineers, Deployment responsibilities look similar to those of a startup CTO: you’ll work in small teams and own end-to-end execution of high-stakes projects. A day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing a strategy for the Applied Engineering team.   What you will do   - You’ll be responsible for onboarding customers on our products, providing guidance on deployment and integration, and ensuring the best production setup from the low-level GPU stack up to infrastructure, back-end and front-end interfaces. - You’ll work on deploying state-of-the-art AI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation. - You’ll work in collaboration with our researchers, other AI engineers, and product engineers on our most complex customer projects involving deployment, scaling, and contributing to our open-source codebases for tasks such as inference and fine-tuning. - You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders. - You’ll be the people lead for the Applied AI Engineering Deployment Team in South Korea. You will mentor and grow your direct reports, and help shape the Applied AI Engineering practice in Korea, and APAC.   About you   - You are fluent in English and Korean - You hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field - You have 8+ years of experience in engineering, with a strong DevOps or Site Reliability Engineering background - You have experience leading, mentoring, or managing engineers. Formal direct reports or informal technical leadership both count - You are comfortable being a founding lead in a new location: ambiguity, setting norms, and working across time zones - You're experienced with deploying and managing AI-based products in production environments - You are fluent in Python - You have experience with containerization technologies such as Docker and Kubernetes - You have experience with CI/CD pipelines and automated deployment tools - You have deep understanding of cloud platforms (AWS, Azure, GCP) and on-premises infrastructure - You are experienced with infrastructure as code (IaC) tools such as Terraform or Ansible - You hold strong communication skills with an ability to explain complex technical concepts in simple terms to technical and non-technical audiences   Ideally you have   - Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager - Familiarity with AI frameworks such as PyTorch or TensorFlow - Contributions to open-source projects, particularly in the space of DevOps or AI     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview The Director, IT Core Infrastructure is a senior technology leader responsible for the strategy, transformation, delivery, and operations of SIE’s global core infrastructure capabilities. The role leads a broad, globally distributed organization spanning internal networks and client access, core network connectivity across physical sites, cloud and on-premise infrastructure, and enterprise endpoint management across mobile, Linux, Windows, and Mac platforms. Reporting to the Senior Director of IT, this role leads through multiple managers and is accountable for the performance, security, scalability, reliability, resilience, and user experience of Core Infrastructure services. The Director will translate enterprise strategy into clear priorities, investment decisions, and multi-year roadmaps while balancing transformation, operational performance, technical debt, risk, and cost. This leader will drive the evolution of Core Infrastructure toward highly automated, software defined, self-service, and increasingly autonomous operating models. The role requires the technical credibility to lead across infrastructure disciplines and the breadth to shape technology strategy, lead transformation, influence across organizational boundaries, and take on expanded responsibilities as business needs evolve. What you'll be doing: Functional Leadership & Accountability Lead the Core Infrastructure organization across multiple teams and disciplines, providing clear direction, priorities, and accountability for outcomes. Hold end-to-end accountability for service performance, including availability, reliability, security, resilience, and user experience. Set priorities and make decisions across the Core Infrastructure portfolio, balancing operational needs, transformation, risk, technical debt, and investment. Establish clear accountability across teams while empowering leaders to independently own their services and outcomes. Infrastructure Strategy & Transformation Define and execute a Core Infrastructure strategy and multi-year roadmap aligned with enterprise technology strategy and business priorities. Lead the evolution toward highly automated, software defined, self-service, and increasingly autonomous infrastructure services. Drive adoption of infrastructure as code, observability, AI enabled operations, and modern engineering practices to improve reliability, scalability, speed, and efficiency. Simplify and standardize technology and service models, reducing complexity and improving the ability to operate globally at scale. Partner with Information Security, Service & Support, and other technology organizations to develop integrated solutions and influence broader enterprise technology strategy. Service Delivery & Operational Excellence Establish strong operational practices across service management, incident response, change management, lifecycle management, capacity, observability, and resilience. Ensure infrastructure services meet performance, security, availability, resilience, business continuity, and regulatory requirements. Drive measurable improvements in reliability, employee experience, engineering productivity, automation, cost efficiency, and speed of delivery. Use operational data and service performance measures to identify systemic issues, prioritize improvements, guide investment, and reduce manual operational effort. Enterprise & Cross Functional Leadership Serve as a trusted advisor to senior technology and business leaders on infrastructure strategy, investments, risks, and opportunities. Lead complex enterprise initiatives that span multiple technology organizations and require alignment across priorities, ownership boundaries, and stakeholders. Represent Core Infrastructure in enterprise planning, architecture, investment, risk, and transformation discussions, bringing a perspective beyond the immediate needs of the function. Communicate complex technology decisions and tradeoffs clearly to executive audiences and build strong partnerships across technology and business organizations. People Leadership & Organizational Development Lead, coach, and develop a global organization of managers, architects, and senior engineers. Build a high performing leadership team with clear accountability, strong ownership, and the ability to operate independently. Develop leaders capable of owning major technology domains and enterprise outcomes, creating organizational depth and succession readiness. Continually evolve organizational structure, skills, roles, and sourcing models to support changing business and technology needs. Build a culture centered on engineering excellence, accountability, collaboration, continuous improvement, and measurable outcomes. Financial, Portfolio & Resource Management Own financial planning, forecasting, investment prioritization, and resource allocation across the Core Infrastructure portfolio. Make deliberate investment tradeoffs across transformation, lifecycle, technical debt, resilience, security, operational needs, and emerging capabilities. Drive sustainable cost optimization and develop clear business cases for significant technology investments. Manage strategic vendors, partners, and sourcing models to ensure performance, value, innovation, and alignment with SIE priorities. Governance, Risk & Continuous Improvement Establish appropriate governance, standards, and policies across Core Infrastructure while avoiding unnecessary process and operational overhead. Identify , communicate, and mitigate risks related to availability, security, scalability, lifecycle, capacity, and resilience. Establish and monitor meaningful service level objectives , availability targets, operational health measures, and business outcome metrics. Use data to drive accountability, investment decisions, and continuous improvement. Challenge existing processes and operating models where they create unnecessary complexity or limit speed, automation, or scalability. Contribute to the continued evolution of the broader IT operating model and technology organization. What we're looking for: 12+ years of experience across infrastructure engineering, enterprise technology, or related technology disciplines. 5+ years of experience managing managers and leading large, globally distributed technology teams. Broad understanding of enterprise infrastructure and technology services, with deep expertise in one or more relevant domains and the ability to lead effectively across disciplines. Proven experience operating and evolving large scale, business critical enterprise technology environments. Demonstrated experience leading significant technology, organizational, or operating model transformation across multiple teams or domains. Experience developing managers and senior technical leaders and building leadership depth within an organization. Demonstrated ability to influence senior stakeholders and lead initiatives beyond direct organizational ownership in complex, matrixed organizations. Experience building and executing multi-year strategies, roadmaps, investment plans, and operating models. Strong financial and commercial acumen, including investment prioritization, vendor strategy, and cost optimization. Ability to translate complex technology topics into clear business implications, decisions, and outcomes for executive audiences. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. Base: €124,200 - €186,200 + Bonus & Benefits. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris; Amsterdam; Munich; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB   Mistral AI is seeking an Applied AI Engineer focused on DevOps to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   Applied AI Engineers, ML Infra at Mistral AI work directly with customers to quickly understand their greatest challenges and design and implement AI solutions. In this role, you’ll apply your problem-solving ability, creativity, and technical skills to help organizations use AI to drive real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the most important industries and institutions globally!   Applied AI Engineers, ML Infra responsibilities look similar to those of a startup CTO: you’ll work in small teams and own end-to-end execution of high-stakes projects. A day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing a strategy for the Applied Engineering team.   WHAT YOU WILL DO   • You’ll be responsible for onboarding customers on our products, providing guidance on deployment and integration, and ensuring the best production setup from the low-level GPU stack up to infrastructure, back-end and front-end interfaces. • You’ll work on deploying state-of-the-art AI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation. • You’ll work in collaboration with our researchers, other AI engineers, and product engineers on our most complex customer projects involving deployment, scaling, and contributing to our open-source codebases for tasks such as inference and fine-tuning. • You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.   ABOUT YOU   • You are fluent in English • You hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field • You have 2+ years of experience in a DevOps or Site Reliability Engineering role • You're experienced with deploying and managing AI-based products in production environments • You are fluent in Python • You have experience with containerization technologies such as Docker and Kubernetes • You have experience with CI/CD pipelines and automated deployment tools • You have deep understanding of cloud platforms (AWS, Azure, GCP) and on-premises infrastructure • You are experienced with infrastructure as code (IaC) tools such as Terraform or Ansible • You hold strong communication skills with an ability to explain complex technical concepts in simple terms to technical and non-technical audiences IDEALLY YOU HAVE: • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager • Familiarity with AI frameworks such as PyTorch or TensorFlow • Contributions to open-source projects, particularly in the space of DevOps or AI     By applying, you agree to our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a People Operations Manager on the People team, you will build, scale, and manage the operational infrastructure that supports our team in North America and drives our international expansion. This role exists to ensure our regional HR operations run seamlessly, keeping the company fully compliant while executing a high-touch, reliable support system for our growing team. You will lead the end-to-end employee lifecycle operations for the region, managing everything from North American payroll and local benefits to complex global mobility and visa tracking. Your impact will be felt directly through your ability to establish compliant HR frameworks in entirely new countries and streamline our internal operational workflows. This position requires a balance of strategic process engineering and hands-on administrative execution. You will own the operational foundation—ensuring data integrity across our HRIS software, building scalable vendor partnerships, and addressing daily employee inquiries with a strong service-oriented approach. WHAT YOU WILL DO - Manage and process payroll for all employees across the North America region, partnering with local providers and internal Finance teams to ensure precise, on-time execution. - Launch HR operations in new countries, deploying localized employee benefits programs, setting up compliant entities, and establishing local operational policies. - Own the onboarding and lifecycle documentation, formalizing labor contracts, amendments, and internal status changes securely within our HRIS. - Coordinate global mobility and immigration, directly managing visas for new hires and navigating compliance requirements for international team work trips. - Resolve daily employee inquiries regarding benefits enrollment, policy clarifications, and routine payroll changes with clear and timely communication. - Audit and optimize internal HR workflows, identifying opportunities for software automation and benchmarking external vendors to maximize administrative efficiency. - Maintain core compliance frameworks, keeping employee handbooks up to date and monitoring regional shifts in employment regulations to protect the company. WHAT WE'RE LOOKING FOR - 5-10 years of progressive HR experience, ideally within a high-growth environment, alongside a degree in Human Resources, Business Administration, or a related field. - Strong knowledge of US employment laws, compliance regulations, and a deep understanding of regional and international payroll and tax regulations. - Proven experience managing the full employee lifecycle and successfully deploying benefits and HR compliance structures in new international regions. - High technical proficiency with modern HRIS systems, automated payroll platforms, and operational data tracking tools. - A dedicated internal service mindset with the communication and interpersonal skills required to navigate sensitive employee situations and vendor negotiations. - Strong analytical and problem-solving abilities, with a track record of turning complex regulatory requirements into clear internal procedures. - A practical, hands-on execution style combined with a builder mindset—you enjoy creating order out of ambiguity and actively executing daily operational tasks. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.