Location: Charleston, United States; Indianapolis, United States; Ohio, United States; Chicago, United States; Detroit, United States; Minnesota City, United States
Our client is an innovative and fast-growing company in the med-tech sector, developing and distributing patented solutions designed to improve operating-room efficiency, enhance staff ergonomics, support infection control, and standardise workflows in surgical environments. Their product portfolio is trusted by healthcare professionals worldwide and reflects our mission to empower surgeons, surgical teams, and hospitals with smarter, more effective solutions.
As Sales Manager, you will:
Drive the adoption of the product portfolio among orthopaedic surgeons, hospitals, and surgical partners
Drive top line revenue growth in the US
Execute the full sales cycle — from lead generation and relationship building to contract negotiation and closure (with Global Sales Director)
Collaborate with back office, marketing, product development, quality and logistics teams to deliver integrated, customer-focused solutions
Key Responsibilities
Drive and perform territory driven sales.
Represent the company at regional trade shows, congresses, and professional events
Build and nurture strong, long-term relationships with heads of surgery, hospital administrators and OR decision-makers
Develop, execute, and continually refine a regional sales strategy aligned with company goals
Conduct product demonstrations and training sessions highlighting key value propositions
Report sales performance metrics and forecast effectively
Provide market insights and competitive intelligence that inform product development and go-to-market planning
Requirements
Experience:
1-2+ years in sales within med-tech, medical devices, or pharmaceutical industries—preferred exposure to orthopaedics or operating-room technologies
Motivation
and interest in working with a med-tech company.
Proven track record in territory-driven sales, punctuated by quantifiable achievements
Strong communication, presentation, and negotiation skills
Self-starter with tactical thinking, planning, and organisational capabilities
Ability to travel regularly (up to 70%) within your region for client engagements and events
Great communication skills in English (both speaking and writing)
Bachelor’s degree in life sciences, business, engineering, or a related field; advanced degree is a bonus
Benefits
An exciting role in a mission-driven, innovative med-tech company focused on improving surgeries globally.
Tangible opportunity for a clear career path towards a Managerial / Leadership position.
Opportunity to work independently.
Competitive compensation package with performance-based incentives
Company car
Supportive culture aligned with values like sustainability, fairness, integrity, and human development
Ongoing training, including product, technical, and soft-skills development
Charleston, United States; Indianapolis, United States; Ohio, United States; Chicago, United States; Detroit, United States; Minnesota City, United States
Location: South Africa; Philippines; United Kingdom; Egypt; Colombia; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking an experienced SEO Account Manager to lead client relationships, develop and oversee SEO strategies, and ensure successful campaign delivery and client retention. The ideal candidate combines expert-level SEO knowledge with excellent communication, presentation, and relationship management skills
Key Responsibilities
Manage client relationships and act as the primary point of contact for SEO accounts
Develop, implement, and oversee SEO strategies aligned with client business objectives
Lead client meetings, present campaign performance, and communicate strategic recommendations
Monitor SEO performance, including organic traffic, keyword rankings, conversions, and technical improvements
Coordinate with internal SEO, content, technical, and link-building teams to ensure successful campaign execution
Conduct and review technical SEO audits, identifying opportunities for optimisation
Manage client expectations, address concerns, and resolve performance-related challenges professionally
Build strong client relationships to improve satisfaction, retention, and account growth
Provide clear reporting, actionable insights, and ongoing strategic guidance
Requirements
Strong to expert-level SEO knowledge is essential, including technical SEO, on-page SEO, off-page SEO, link building, and SEO strategy
Proven client-facing experience in account management, sales, business development, consulting, or client relationship management
Excellent communication, presentation, interpersonal, and relationship-building skills
Ability to confidently discuss SEO strategies, answer challenging technical questions, and advise clients
Strong commercial awareness and the ability to align SEO recommendations with business objectives
Experience managing client expectations, handling objections, and maintaining strong professional relationships
Ability to interpret SEO performance data and communicate actionable strategic recommendations
Working knowledge of SEMrush, Ahrefs, SE Ranking, Google Analytics 4, Google Search Console, and Google Tag Manager
Strong organisational skills and the ability to coordinate multiple accounts and internal delivery teams
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Serbia; Romania; Hungary
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
- Design and execute data-backed initiatives to improve conversion and overall sales performance
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
- At least 2 years of managerial experience, leading and developing sales teams
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
- Experience managing inbound sales, preferably in a B2C or high-volume environment
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions
- Experience with call-based sales models
- Fluent English (working with US-based clients)
- High level of involvement in day-to-day sales operations
Nice-to-Have
- Experience scaling inbound sales teams
- Proven success improving conversion rates
- Familiarity with call tracking and call scoring tools
- Background in fast-growing or high-volume sales environments
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST).
- B2B contract.
- Fixed salary plus performance-based bonuses.
- Real ownership of the sales function in a scaling U.S. business.
- Opportunity to work with a professional international team and prestigious U.S. clients.
Location: Estonia; Ljubljana, Slovenia; Moldova; Warsaw, Poland; Lithuania; Latvia
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance.
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients.
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email.
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
- Design and execute data-backed initiatives to improve conversion and overall sales performance.
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources.
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth.
- At least 2 years of managerial experience, leading and developing sales teams.
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance.
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
- Experience managing inbound sales, preferably in a B2C or high-volume environment.
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions.
- Experience with call-based sales models.
- Fluent English (working with US-based clients).
- High level of involvement in day-to-day sales operations.
Nice-to-Have
- Experience scaling inbound sales teams.
- Proven success improving conversion rates.
- Familiarity with call tracking and call scoring tools.
- Background in fast-growing or high-volume sales environments.
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST).
- B2B contract.
- Fixed salary plus performance-based bonuses.
- Real ownership of the sales function in a scaling U.S. business.
- Opportunity to work with a professional international team and prestigious U.S. clients.
Location: Dominican Republic; Costa Rica; Albania; Bulgaria; Croatia; Czechia
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a
Sales Manager
to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
- Design and execute data-backed initiatives to improve conversion and overall sales performance
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
- At least 2 years of managerial experience, leading and developing sales teams
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
- Experience managing inbound sales, preferably in a B2C or high-volume environment
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions
- Experience with call-based sales models
- Fluent English (working with US-based clients)
- High level of involvement in day-to-day sales operations
Nice-to-Have
- Experience scaling inbound sales teams
- Proven success improving conversion rates
- Familiarity with call tracking and call scoring tools
- Background in fast-growing or high-volume sales environments
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST)
- B2B contract
- Fixed salary plus performance-based bonuses
- Real ownership of the sales function in a scaling U.S. business
- Opportunity to work with a professional international team and prestigious U.S. clients
Location: Belgrade, Serbia
Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
Build and maintain client relationships by providing excellent customer service to both internal and external clients,
Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
Ensure timely and successful delivery of the company services according to customer needs and objectives,
Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
Drive peak performance and sales success across the accounts,
Create, negotiate and close agreements,
Develop key presentations to acquire new partnerships,
Own and manage partner relationships with the objective to increase revenue and improve partnership,
Manage and maintain accounts portfolio assets and information,
Train key people as necessary and ramp up on business requirements and client expectations,
Identify and develop new business opportunities with existing clients for potential growth attainment,
Contribute to ongoing business development, marketing and sales efforts,
Manage customer travel, including visa process.
Requirements
5+ years of account (partnerships) management experience from a gamedev company
Four year degree required
Proven track record in sales, business development and winning new business in High-tech or Gamedev
Ability to identify, clarify and prioritize key issues.
Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact
Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment
Highly proficient with Microsoft Office Pack
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Dubai, United Arab Emirates
We are looking for an experienced and results-driven
MEP Manager
to oversee and manage all Mechanical, Electrical, and Plumbing (MEP) works for our construction projects. The ideal candidate should have strong technical knowledge, excellent leadership skills, and proven experience in managing MEP operations from project execution through testing, commissioning, and handover.
Responsibilities
Manage and supervise all MEP activities across the project.
Coordinate with consultants, contractors, subcontractors, and other project teams.
Review MEP drawings, technical submittals, and material approvals.
Ensure MEP works are executed according to approved drawings, specifications, quality standards, and project schedules.
Monitor project progress, manpower, materials, procurement, and installation activities.
Resolve technical issues and coordinate clashes between MEP and other disciplines.
Ensure compliance with safety regulations, local authority requirements, and applicable standards.
Manage testing, commissioning, inspections, and final project handover.
Monitor project costs, variations, and subcontractor performance.
Prepare progress reports and ensure timely completion of all MEP works.
Requirements
Bachelor's degree in Mechanical or Electrical Engineering.
Minimum 10 years of relevant MEP experience in the construction industry.
Proven experience in managing MEP works for large-scale building projects.
Strong knowledge of HVAC, electrical, plumbing, drainage, firefighting, and ELV systems.
Good understanding of MEP drawings, specifications, project planning, and site coordination.
Experience in managing subcontractors, consultants, and project teams.
Knowledge of relevant local authority regulations and approval procedures.
Proficiency in AutoCAD, Microsoft Office, and project planning software.
Excellent leadership, communication, coordination, and problem-solving skills
Benefits
Competitive salary
Career growth and professional development opportunities.
Collaborative team
Основные требования:
— Образование: высшее техническое, математическое, экономическое, финансовое или в области информационных технологий / анализа данных — желательно. Профильное образование не является обязательным при наличии релевантного опыта в Product Management, data/BI или GovTech.
— 4+ года продакт-менеджмента в B2B или GovTech, из них хотя бы 2 — с аналитическими или data-продуктами: BI, дашборды, отчётность, data-платформы.
— Умение читать данные самостоятельно: SQL на уровне «написать запрос к витрине и проверить цифру», понимание того, как устроены витрины, справочники и права доступа к строкам.
— Опыт вывода продукта в продуктив у нескольких клиентов с разными требованиями — и умение сказать «нет» кастомизации, которая ломает продукт.
— Опыт работы с LLM-продуктами или сильное желание в них разобраться: что такое семантический слой для text-to-SQL, зачем нужен eval, где границы автономии агента.
— Русский — свободно, письменно и устно; казахский — плюс; английский — читать документацию и общаться с вендорами.
— Работа с Claude Code или аналогами в ежедневной практике либо готовность освоить за первый месяц.
— Большим плюсом будет опыт в архитектуре.
— Опыт проектирования data-платформ, хранилищ, витрин, интеграций между системами или переход с BI-инструмента на собственный портал.
— Понимание, как разложить данные по контурам, опыт с Airflow или аналогами, опыт с PostgreSQL как аналитической базой.
— Плюсом будет опыт в госсекторе Казахстана или с бюджетным процессом, опыт продаж или пилотов с государственными заказчиками, опыт построения продуктов с подпиской.
Чем предстоит заниматься:
— Вести аналитическое направление как единую продуктовую линейку: ИИ-аналитика по бюджетным данным, перенос отчётности на портал, новые разделы Цифрового паспорта, сводная аналитика для государственных заказчиков.
— Держать границу продукта: что входит в платформу, а что продаётся отдельно — ваше предложение и аргументация перед руководством.
— Владеть семантическим слоем как продуктом: какие витрины нужны, как они описаны и в каком порядке появляются.
— Одна модель данных кормит и дашборды, и ИИ-агента.
— Задавать планку качества ИИ-продуктов: eval-набор по каждому домену с эталонными ответами, собранными вместе с экспертами.
— Работать с пользователями напрямую: экономисты и финансисты акиматов, консультанты в регионах.
— Ставить задачи так, чтобы их можно было делать за дни: короткая история → проработка критериев приёмки и кликабельный прототип → утверждение → реализация → ревью → релиз.
— Работать в таком ритме и задавать его команде.
— Раз в месяц отчитываться перед руководством: статус, риски, что нужно для движения дальше.
Условия:
— Конкурентная заработная плата.
— Корпоративная медицинская страховка.
— Возможности для профессионального роста.
— Офис на левом берегу в современном деловом центре.
— Возможность влиять на развитие продукта и улучшение процессов клиентов.
Задачи:
— Планировать, координировать и отслеживать поставки для объединенной команды, состоящей из инженеров компании и внутренней команды разработки клиента, обеспечивая четкие приоритеты, сроки и выполнение.
— Обеспечивать проведение Agile-мероприятий, включая планирование спринтов, ежедневные stand-up совещания, обзоры и ретроспективы, делегируя рутинные задачи по facilitation team leads, где это уместно.
— Оценивать существующие рабочие процессы, выявлять узкие места и внедрять практические улучшения процессов, которые дают измеримые и устойчивые результаты.
— Владеть и постоянно улучшать среду Jira, включая рабочие процессы, доски, панели мониторинга, правила автоматизации и стандарты отчетности.
— Содействовать внедрению инструментов с поддержкой ИИ, в частности Claude, путем выявления высокоэффективных use cases, проведения пилотных проектов, масштабирования успешных инициатив и оценки их влияния.
— Разработать и внедрить автоматизацию для повторяющихся процессов управления проектами и команды, включая отчетность о статусе, triage тикетов и регулярные операционные обновления.
— Определять, отслеживать и анализировать метрики эффективности команды, предоставляя четкие отчеты о прогрессе и аналитические выводы ключевым заинтересованным сторонам.
— Наставлять и поддерживать team leads в принятии на себя ответственности за повседневные координационные активности, обеспечивая эффективную работу команды с меньшей зависимостью от центрального управления проектами.
Требования:
— Опыт работы на позиции Project Manager не менее 5 лет в проектах с использованием Agile методологий, таких как Scrum и/или Kanban.
— Опыт руководства инициативами по внедрению ИИ или программами повышения производительности на уровне команды или отдела.
— Опыт работы в сфере платежей.
— Доказанный успешный опыт в проектировании, внедрении или трансформации процессов поставки, а не только в управлении установленными процессами.
— Продвинутая экспертиза в Jira, включая настройку рабочих процессов, правила автоматизации, дашборды и отчетность.
— Практический опыт использования инструментов ИИ, таких как Claude, ChatGPT или Microsoft Copilot, для повышения индивидуальной или командной производительности.
— Опыт управления распределенными или кросс-функциональными командами, включая сотрудничество с членами команд со стороны клиента.
— Уровень английского языка Upper Intermediate (B2) или выше, с возможностью эффективно общаться с клиентами, готовить отчеты для заинтересованных сторон и вести проектную документацию.
Будет плюсом:
— Опыт создания жизненного цикла разработки с использованием ИИ (AI Driven Development Lifecycle, ADLC), где инструменты ИИ интегрированы в процессы планирования, разработки, тестирования и поставки.
— Знакомство с платформами и инструментами автоматизации, такими как Jira Automation, Zapier, n8n, а также с языками программирования, такими как Python.
— Опыт определения, отслеживания и улучшения показателей производительности поставки с использованием метрик, таких как DORA, время цикла, пропускная способность и другие практики улучшения процессов на основе данных.
— Сертификаты в области Agile или управления проектами, такие как Professional Scrum Master (PSM), Project Management Professional (PMP) или SAFe.
Условия:
— Полная занятость с официальным трудовым договором.
— Гибкий формат работы: офис, удалённая работа или гибридный.
— Частная медицинская страховка.
— Оплачиваемый отпуск и больничный.
— Доступ к внутренним и внешним платформам обучения.
— Рабочее оборудование.
— Программа рефералов с бонусами за рекомендацию друзей и бывших коллег.
Задачи:
— Формирование и реализация дорожной карты продукта на основе данных и приоритетов бизнеса.
— Работа над повышением ретеншна игроков, включая анализ поведения, выстраивание сценариев возврата и прогрева аудитории.
— Постоянная работа с продуктовыми метриками: LTV, ARPU, CR, Retention, DAU/MAU, Churn и т.д.
— Построение и поддержка воронок и пользовательских сегментов, анализ их поведения.
— Формулировка и тестирование гипотез для улучшения ключевых метрик продукта.
— Взаимодействие с маркетингом по аналитике привлеченного трафика: оценка качества, LTV по каналам, вовлеченность.
— Использование и настройка систем продуктовой аналитики (GA4, Amplitude, Mixpanel, AppsFlyer и т.п.).
— Постановка задач аналитикам, дизайнерам, разработчикам и контроль выполнения.
— Проведение и участие в продуктовых исследованиях, интервью с пользователями.
— Подготовка регулярной отчетности по результатам работы и метрикам.
Требования:
— Опыт работы на позиции Product Manager от 2 лет, желательно в индустрии игр, беттинга или азартных онлайн-продуктов.
— Уверенное знание ключевых продуктовых метрик: LTV, ARPU, Retention, DAU, MAU, Churn, Conversion Rate и др.
— Практический опыт работы с системами аналитики: Google Analytics 4, Amplitude, Mixpanel, Appsflyer и пр.
— Понимание принципов юнит-экономики, сегментации пользователей и построения воронок.
— Опыт в создании и управлении roadmap, приоритизации задач (ICE, RICE, Kano и т.д.).
— Навыки постановки и проверки гипотез на основе данных.
— Уверенная работа с Excel/Google Sheets.
— Опыт взаимодействия с кросс-функциональными командами, включая маркетинг, разработку, аналитику, дизайн.
— Сильные коммуникативные навыки, умение презентовать решения и доносить смысловые приоритеты до команды.
— Опыт в продуктовых A/B тестах и аналитике результатов.
Будет плюсом:
— Опыт работы с BI-системами (Power BI, Tableau, Looker).
— Умение работать с данными: SQL на базовом уровне.
Условия:
— Конкурентная заработная плата;
— Полностью удаленный формат работы или возможность работать в офисах в Казани;
— ДМС после 3-х месяцев работы;
— 2 Day-off и премии к значимым событиям;
— Корпоративные мероприятия;
— Отсутствие формализма и бюрократии;
— Поддержка в развитии: внутреннее и внешнее обучение, тренинги и корпоративные поездки для лучших сотрудников.
Задачи:
— Разработка и реализация маркетинговой стратегии компании (B2C / B2B).
— Работа с контентом: подготовка текстов для публикации в социальных сетях.
— Ведение аналитики и отчетности по ключевым метрикам - LTV (Lifetime Value), CAC (Customer Acquisition Cost), ROAS, Retention Rate (Churn), ARPU.
— Распределение и оптимизация маркетингового бюджета с фокусом на окупаемость и снижение стоимости привлечения платящего пользователя.
— Настройка цепочек писем и push-уведомлений для удержания пользователей, возврата клиентов.
— Изучать потребности B2C- и B2B-клиентов, находить перспективные сегменты.
— Формировать позиционирование и конкурентные преимущества.
— Разрабатывать совместно с командой продуктовые предложения, презентации и кейсы.
— Анализировать конкурентов, их продукты, цены, позиционирование и способы продвижения.
— Выстроить аналитику пользовательского пути: от источника трафика до покупки и повторных оплат.
— Анализировать конверсии, незавершенные заказы, причины оттока, находить способы удержания клиентов.
— Формировать и проверять гипотезы роста, оценивать эффективность инициатив.
— Определять, какие каналы и направления стоит развивать и масштабировать.
— Разрабатывать совместно с командой предложения для корпоративных клиентов.
— Находить возможности для партнерства, реселлерских и реферальных программ.
Требования:
— Опыт работы: От 3-5 лет на аналогичной позиции (желательно в сфере IT).
— Понимание принципов digital-маркетинга.
— Разбираться в продуктах Hosting и Cloud, понимать, кому и для каких задач они нужны.
— Понимание специфики рынка хостинга и облачных сервисов СНГ и Европы.
— Навыки работы с системами аналитики (Adjust, Google Analytics 4, Matomo, Яндекс Метрика).
— Опыт настройки таргетированной и контекстной рекламы.
— Грамотный письменный и устный русский язык (знание английского языка будет преимуществом).
Условия:
— Полная занятость.
— Удалённый формат работы.
— График 5/2.
— Конкурентная заработная плата.
— Гибкий график.
— Участие в развитии быстрорастущего проекта.
УдалённоНаходить возможности для партнерства, реселлерских и реферальных программ
Location: Toronto
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Workplace Project Manager, you'll take our workplace playbooks and standards and turn them into delivered projects and programs on the ground - office moves and openings, and global special projects like health & safety programming, design standards, emergency response planning, WVPPs, sustainability, and new tooling rollouts. This is a hands-on delivery role: you own scope, schedule, and budget for each project or program and drive it from kickoff to close.
Where the program sets the standard, your projects and programs bring it to life - on time, on budget, and to spec.
WHAT YOU'LL DO
Global Special Projects
- Project manage Workplace's global special projects: health & safety (H&S) programming, global design standards, global emergency response programming, Workplace Violence Prevention Plans (WVPPs), and sustainability programming across Harvey's office portfolio.
- Partner with Security, HR, Legal, and regional Workplace leads to build and roll out emergency response plans and WVPPs that meet local regulatory requirements while staying consistent with Harvey's global standards.
- Maintain and evolve global design standards (furniture, finishes, signage) so offices feel consistently "Harvey" as we scale into new markets.
- Drive sustainability initiatives across offices - vendor and materials selection, energy and waste programs - and track progress against goals.
- Own the global rollout of Workplace tooling and software - evaluating, piloting, and implementing platforms like desk booking, occupancy, and ticketing, and driving stakeholder training and adoption.
- Own global and national vendor contracts (F&B, janitorial, plants, and similar categories) - procurement, negotiation, and the master vendor relationship - while regional workplace managers own the day-to-day relationship, performance, and feedback in their offices.
Global Playbook & Portfolio Management (Moves & Openings)
- Build and maintain the FDOB checklist and playbook that regional workplace leads execute against for satellite moves, expansions, and new-office openings.
- Own the portfolio-level calendar tracking when and where expansions and new offices are happening across the org, so Workplace can sequence and resource projects appropriately.
- Step in to lead a move, opening, or buildout directly where a region doesn't yet have an established workplace manager, or where the existing regional team doesn't have the bandwidth - expect this to be a shrinking share of the role over time as regional coverage matures.
- Coordinate with IT, Security, and AV to keep day-one readiness standards current in the playbook, so regional teams can deliver consistently without you running each project personally.
Program Management
- Build and maintain project plans, schedules, and budgets across global programs and the FDOB playbook; track milestones, dependencies, and risks, and communicate status clearly to stakeholders and leadership.
- Maintain the portfolio-level view across all in-flight and planned moves, openings, and buildouts, flagging sequencing and resourcing risks to leadership.
- Manage vendor relationships tied to your global contracts and programs, holding them accountable to schedule and quality.
- Report to the Global Workplace Operations Manager to ensure every program and playbook meets Harvey's workplace standards and sets regional teams up for smooth steady-state operations.
WHAT YOU HAVE
- 5+ years in workplace operations, program management, or project management, with experience leading cross-functional programs such as health & safety, emergency preparedness, sustainability, or systems/tooling rollouts.
- Strong program design and playbook-building instincts - you'd rather build a system and standard that others execute against well than run every project yourself.
- Experience managing vendor and procurement relationships at a national or global scale.
- Strong command of project management fundamentals - scope, schedule, budget, risk, and stakeholder communication.
- Experience partnering with (not necessarily owning) construction, real estate, or facilities teams on office moves or buildouts.
- Excellent organizational and communication skills; you keep complex, fast-moving programs on track and everyone informed.
- Comfort with ambiguity and a hands-on, get-it-done approach.
- Based in Toronto and able to work on-site at our Toronto office, with willingness to travel to other sites as projects require.
NICE TO HAVE
- Experience building or administering H&S programs, emergency response plans, or WVPPs.
- Experience with sustainability program design or reporting.
- Familiarity with project / workplace tools - e.g., Asana, Smartsheet, Envoy, OfficeSpace.
- Experience building playbooks or programs that scale across a distributed, multi-region team.
COMPENSATION
$91,400 - $ 137,000 CAD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: remote
As a Population Health Strategy & Operations Senior Manager, you will focus on the operational effectiveness of our Population Health programs. The ideal candidate balances long-term strategic thinking with deep operational expertise and is motivated by execution. Think of this role as the key operating partner for our Population Health businesses - you will lead team meetings, drive focus around key priorities, track daily and weekly metrics of business performance, and drop in deep across the team on key initiatives. You will turn messy, cross-functional work into actionable plans, leverage AI to drive team efficiency (including, and especially, ours!), and conduct deep-dive operational assessments to identify and implement efficiency drivers. This role is an individual contributor reporting to the Senior Director, Population Health Strategy & Operations.
Responsibilities:
Lead Operational Testing & Experiments:
Drive ops testing for Care & Case Management (CCM) and navigation teams, including things like AI calling pilots, abbreviated intake pilots, and deep assessments to improve operational value
Manage Cross-Functional Projects:
Turn cross-functional work into owned, executed plans. Drive audit, transition, and staffing workstreams. Manage project timelines, milestones, and KPIs
Data-Driven Reporting:
Own daily and weekly business readouts for the CCM business and ensure metrics and reporting remain accurate and honest. Work closely with our data team to ensure the right visibility into the metrics we need, and finding the correct leading indicators as needed for operational changes
Leadership Support:
Lead daily huddles for the CCM leadership team and act as a connection point between clinical services
Operational Deep Dives:
Conduct deep dives into team operations—including shadowing our navigation, and CCM teams—to determine where bottlenecks exist and develop tests to resolve these issues. Become the business expert on how those teams operate and where their challenges are
Population Health Strategy:
Own the executions of key Population Health margin projects (e.g., by developing strategies for secondary clinician utilization and overall clinical operations improvement)
Uplevel Team with AI:
Identify opportunities to make the team more efficient and effective through the use of AI productivity tools and automation
Product Partnership:
Be the voice of operations for the Population Health team in meetings with our EPDD partners. Work especially closely with our product partners to develop the right new product features that will work with how our teams need to operate in order to drive outcomes (and margin)
Risk Mitigation:
Anticipate program risks and develop mitigation strategies; identify potential risks and assess their impact on projects
Required Qualifications:
At least seven years of experience in a fast-growing business managing cross-functional projects
Operationally minded: proven ability to analyze a process, identify logjams, and develop tests to resolve issues
Strong modeling skills: proficiency in Excel to build robust models
Proficiency with AI productivity tools to enhance efficiency, streamline workflows, and accelerate deliverables
Ability to organize, delegate, coordinate, consolidate and prioritize multiple simultaneous tasks in a team environment
Willingness and ability to provide mentoring, coaching, advice, and assistance to employees in a collaborative learning environment
Excellent oral and written communications skills
Excellent interpersonal and problem-solving skills
Comfort with data analysis (experience with Looker preferred)
Healthcare experience preferred
Bachelor’s degree required
Excellent interpersonal, oral, and written communication skills
Physical/Cognitive Requirements:
Ability to remain seated in a stationary position for prolonged periods.
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
Ability to interact with leadership, employees, and members in an appropriate manner.
Occasional travel required
The base salary range for this full-time position is $147,940 – $198,984 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: San Francisco; Remote; New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not.
Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, and the roadmap that gets it there.
Your goal is to help CX specialists succeed: build confidence, develop the skills to handle complex customer issues, and consistently meet their performance targets through practical learning and support tailored to their needs.
You'll lead a team that carries the execution, and you'll stay hands-on through a build phase where most of the system doesn't exist yet: designing the architecture, writing the first version of the standards, proving the model before handing it off. This is a role for someone with a point of view on where support enablement is headed in an AI-assisted org, and the bias for execution to get there.
WHAT YOU'LL DO
- Own the knowledge infrastructure strategy end to end: the architecture, the consolidation path off our current fragmented surfaces, the governance model, and the platform decisions. This covers the full content surface: enablement and training, product best practices, troubleshooting, and product support.
- Architect that knowledge to be structured, retrievable, and reliable enough to serve both human and AI consumers.
- Own the standards for support competency at Harvey: what "ready" means from onboarding through mastery, how it's measured, and how readiness is maintained against a product that changes weekly.
- Own the quality system as the diagnostic layer on top of the infrastructure. Where knowledge is wrong, missing, or unfindable it should route back into the platform rather than into a training backlog.
- Build the release-to-readiness loop with Product and Product Ops and the mechanism that converts what's shipping into organizational readiness ahead of the ticket volume.
- Design a balanced, audience-appropriate learning strategy. Choose the right mix of instructor-led sessions, self-paced modules, written documentation, short-form video, peer learning, and in-workflow guidance for each audience, type of content, and level of urgency.
- Build and lead the team that maintains the system: hire ahead of need, set a high bar, and scale the team's capability in step with the organization it serves.
- Measure the system by its downstream outcomes: specialist ramp time, attainment of performance targets, speed to competency on new releases, resolution quality, and deflection through self-serve and agent-handled resolution. Combine quantitative metrics with structured specialist feedback, turn the findings into targeted action plans, and report on effectiveness to leadership
- Use AI in the work itself, not just as a consumer of it: generating and maintaining content, detecting staleness and gaps from ticket signal, and automating the parts of enablement that shouldn't need a person. Treat the team's own leverage as something to keep raising.
- Partner with the AI Support team, Engineering, Product, and GTM Enablement to make sure the knowledge layer serves every surface that depends on it, and own the agent-facing content itself.
WHAT YOU HAVE
- 8+ years across knowledge management, support enablement, education, trust & safety, or a related function, including experience building or leading a team and owning a system rather than a program.
- 4+ years managing teams in a high-volume environment serving enterprise customers.
- Demonstrated experience in architecting knowledge to be serviceable at scale. You've built a knowledge system serving a large user and AI agent population, and you can speak to the architecture decisions and what they bought you.
- A point of view on what enablement becomes when agents handle the first line and specialists only see the hard cases: how the competency bar moves, what training is for, and which parts of the traditional playbook stop applying. You're rebuilding the function for where support is going, not porting what worked before.
- Track record of owning a consolidation or platform migration that retired fragmented surfaces and got an organization onto one system.
- Experience launching, managing, and improving knowledge or training platforms, with measurable operational improvement to show for it.
- Data-driven approach to measuring impact: comfortable defining success metrics, instrumenting ramp, quality, and resolution outcomes, and using what they show to decide where to invest.
- Strong instructional design range, including the judgment to choose the right format for each learning need and to adapt content for different audiences, tenure levels, and learning preferences.
- Experience working in fast release cycles and adapting content rapidly as products and processes evolve.
- Deep familiarity with AI-assisted support workflows and what it takes for an agent and a specialist to handle complex technical customer issues with confidence.
- Experience building content for AI systems as well as people, or a clear point of view on what changes when both are consuming the same knowledge base.
- Strong cross-functional instincts, you know how to partner across Product, Engineering, AI, and GTM to get the right things built and adopted without needing to own the technology yourself.
- Excellent communication skills and the presence to establish credibility for your team's work across the organization.
- Bonus: experience supporting a legal, regulated, or otherwise high-stakes customer base.
COMPENSATION
$144,000 - $216,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Tampa, United States; Clearwater, United States
Workplace: onsite
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Team Manager - Inside Sales is responsible for the organization and development of our Inside Sales teams. Working as part of the global Sales leadership team, you will lead and motivate the team to reach individual and department KPIs and deliver exceptional service to our customers.
· Successful establishment and expansion of business relationships with TeamViewer customers
· Identification of cross and up-sell potentials and distribution of the entire TeamViewer product platform
· Control and steer your team KPI's and report on a regular basis to the EVP
· Stay updated about your markets, current campaigns, targets and actual numbers
· Foresee possible obstructions together with SSE to further improve internal processes and increase productivity of your team
· Ensure the knowledge transfer within your team and constantly strive to increase the level of customer service provided
· Stay engaged in everyday tasks, identify possible improvements and process optimizations to support your colleagues on any questions
· Evaluate market performance data, monitor market trends, external factors impacting on sales performance and provide recommendations for future strategies and improvements.
· Work closely with SSE and the Marketing team to plan and implement campaigns for your markets
· Consistently align and work with Customer Support to ensure our customers receive a seamless experience with our product
· Be fully responsible for hiring, training and further development of your team
· You create and manage staff schedules, including shift assignment, holiday approval and leave management
Qualifications:
· Degree in Business Information Technology, Applied Computer Science, Economics or a comparable education in the IT field with relevant experience.
· Experience in Inside Sales/Enterprise Sales
· Excellent analytic skills and ability to implement findings in the most successful way (marketing campaigns, reorganization of the daily work, improvement of processes, etc.)
· Strong communication skills, positive attitude and a high level of intercultural competence
What we offer:
Work location is Onsite - Midtown, Tampa, FL office
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including the option of 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
A propos du poste :
Role:
Senior Business Operations Manager -
Sales & Commercial Enablement
Scope:
National
Contract
: CDD - 9 Mois
Description:
Nous recherchons un
Sales & Commercial Enablement Manager
engageant et inspirant pour rejoindre notre équipe. Ce rôle sera axé sur la prestation de formations et l'intégration de nos équipes Sales et Account Management en France.. Ce poste est essentiel pour assurer le succès de nos équipes de première ligne en leur fournissant les compétences et les connaissances nécessaires pour exceller sur un marché dynamique.
En tant que membre clé de notre équipe Business & Operations Strategy,, vous serez à l'avant-garde de l'optimisation des performances, de l'augmentation de la satisfaction client et de la réduction du temps de “ramp up” des nouvelles recrues. Vous mettrez également en place des formations continues pour les membres de l'équipe existante. Ce poste est idéal pour une personne passionnée par le coaching, la technologie et la stimulation des résultats commerciaux.
Missions:
Concevoir et dispenser des formations: construire des parcours d'intégration complets et délivrer des supports de formation engageants pour les compétences en Sales et Account Management. Cela inclut la connaissance des services/produits, le cycle de vente, le marché et la proposition de valeur et les outils technologiques de vente.
Partenariat stratégique: Collaborer avec les directeurs et les managers pour identifier les besoins de formation critiques et fournir des programmes d'éducation et de développement efficaces. Travailler en collaboration avec vos pairs et les équipes transversales (Marketing, F&S) et les équipes internationales (équipe centrale au Royaume-Uni) pour assurer la cohérence avec la vision, la mission et les objectifs de l'entreprise, et pour partager les meilleures pratiques.
Optimisation de la performance: Développer et mettre en œuvre des systèmes d'évaluation des besoins du public cible et de mesure de l'efficacité des programmes. Utiliser les données, les enregistrements d'appels et les retours des parties prenantes pour prioriser les initiatives de formation et fournir un coaching individuel au personnel de première ligne.
Développement de programme: créer et coordonner les ressources pour mettre en œuvre des programmes de formation continue, des supports et des manuels pour tous les publics cibles. Affiner et concevoir continuellement des initiatives de formation pour combler les lacunes en matière de compétences et de connaissances, en veillant à ce que les lancements de nouveaux produits et les changements organisationnels soient parfaitement intégrés au programme.
Coaching et mentorat: animer régulièrement des sessions de coaching et de mentorat pour partager les meilleures pratiques au sein de l'organisation commerciale, en soutenant la croissance individuelle et collective.
Méthodes de diffusion diversifiées: utiliser une variété de techniques et de méthodes d'enseignement, y compris l'apprentissage en présentiel et virtuel, pour créer une expérience d'apprentissage engageante.
Profil Recherché:
Expérience en formation: 2 ans et plus dans un rôle commerciale, incluant si possible la formation de collaborateurs
Sens commercial aiguisé: Une expérience opérationnelle significative et réussie dans la fonction commerciale (sales ou account management). Une compréhension de la fonction "Go-To-Market" (GTM) et de ses leviers de succès est hautement souhaitable.
Compétences en communication et présentation: Fortes capacités d'expression en public avec la capacité de présenter de nouvelles idées, d'engager efficacement divers publics et de fournir des retours directs avec professionnalisme.
Solides compétences interpersonnelles: Capacité à interagir, consulter et établir des partenariats avec des personnes à tous les niveaux de l'organisation. Solides capacités de coaching qui inspirent confiance aux autres.
Maîtrise analytique et organisationnelle: Capacités organisationnelles, analytiques et multitâches exceptionnelles pour évaluer les besoins de formation, gérer plusieurs projets avec des délais serrés et suivre l'efficacité des programmes.
Maîtrise technologique: capacité à créer du contenu à l'aide de Google Slides et d'autres outils L&D en ligne. Une expérience de l'utilisation d'un système de gestion de l'apprentissage (LMS) d'entreprise pour planifier et gérer les activités de formation est essentielle (par exemple Showpad, Seismic).
Maîtrise linguistique: maîtrise courante du Français, avec une maîtrise de l’anglais ou de l'italien constituant un avantage significatif.
Adaptabilité et autonomie
Esprit d'équipe: Exceller dans un environnement d'équipe, travailler en collaboration et être ouvert aux retours.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp.
You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU'LL DO
- Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU NEED
- Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to talent development
- Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability.
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
Great to Haves
- Experience at a high-growth, top SaaS/AI startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed.
We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work.
Responsibilities
Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting
Work with engineering teams to design and roll out IT general controls and IT application controls
Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them
Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates
Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship
Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start
Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests
Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested
Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control
Track system migrations and scope changes, and make sure controls are updated as systems move
Build metrics and dashboards on control health, open findings, and remediation progress
Give regular updates on program status, risks, and remediation to technical leadership
Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly
You may be a good fit if you
Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls
Have run or supported a SOX program at a public or pre-IPO company
Have used automation or AI tools to make compliance work faster and more reliable
Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting
Have worked closely with external auditors
Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer
Can explain technical risks and control gaps clearly to executives and other non-technical audiences
Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you
Strong candidates may also have
A background in software, systems, or security engineering
Hands-on experience building with Claude Code or other AI tools
Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering
Experience with financial systems such as ERP and billing platforms, and the controls around them
Experience building or rebuilding a SOX program at a fast-growing company
Familiarity with other security and IT frameworks, such as NIST or ISO 27001
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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Астана
УдалённоseniorАстана; Доказанный успешный опыт в проектировании, внедрении или трансформации процессов поставки, а не только в управлении установленными процессами
ГибридToronto
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ГибридSan Francisco; Remote; New York
ОфисTampa, United States; Clearwater, United States
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)