Location: New York, Chicago
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
You will provide day-to-day production support for QRT’s platform for accessing internally hosted and external LLMs. Based in the US, you will support users during US business hours and coordinate with colleagues in other regions to ensure effective incident handovers.
This is a hands-on support role, focused on incident resolution, user assistance and established operational procedures-not platform architecture, model development or infrastructure engineering.
Your future role within QRT:
Provide first- and second-line support for QRT’s platform for accessing internally hosted and external LLMs, investigating issues raised by engineering and business users, maintaining support tickets and following issues through to resolution or engineering escalation.
Monitor platform health using existing dashboards, logs and alerts; identify availability, latency and error-rate problems and perform approved recovery actions using established runbooks.
Troubleshoot gateway and model-provider issues, including authentication failures, rate limits, timeouts, connection resets, streaming failures and regional performance differences.
Determine whether incidents originate in a user’s client or configuration, the platform gateway, an internally hosted model or an external LLM provider; collect diagnostic evidence and coordinate escalation to the appropriate team or vendor.
Support coding assistants, API clients and developer workspaces connected to QRT’s LLM platform, including Claude Code, Codex CLI, OpenCode, PI and Coder; investigate compatibility issues following client or vendor updates.
Help users configure supported integrations, select the appropriate regional endpoint and migrate API access from Open WebUI to the direct gateway.
Investigate access and model-availability queries, check user permissions and escalate provisioning or entitlement issues through established support and governance processes.
Carry out operational checks for releases and configuration changes, including non-production validation, post-release smoke testing and approved rollback procedures, in coordination with platform engineering.
Use existing observability tools to investigate time to first token, time per output token, percentile latency and failure rates; flag recurring issues and monitoring gaps to the platform team.
Maintain runbooks, troubleshooting guides and known-issue records; provide clear incident updates and reliable handovers between regional support teams.
Maintain small support scripts and diagnostic utilities to reduce repetitive checks and improve evidence collection.
Your present skillset:
Relevant experience in production support, application support or platform operations, with the ability to investigate routine incidents independently and recognise when specialist escalation is required.
Practical Linux troubleshooting skills and familiarity with Windows-based developer environments.
Working proficiency in Python, Bash and/or PowerShell for operational checks, log analysis and straightforward support automation.
Experience using SQL to investigate application issues and query operational records, ideally in PostgreSQL.
Practical experience interpreting metrics, logs, traces and dashboards to distinguish a platform-wide incident from a user-, client-, model- or region-specific issue.
Confidence troubleshooting API-driven services, including HTTP errors, authentication, networking, timeouts, retries, rate limiting and streaming connections.
Hands-on experience supporting LLM-based platforms or services, with a working understanding of LLM APIs, including prompts, context limits, token usage, model identifiers and streaming responses.
Familiarity with public-cloud services, ideally AWS, and the ability to inspect containerised workloads using established tools and procedures.
Clear communication with technical and non-technical users, including concise incident updates, realistic expectations and well-documented escalations.
Awareness of access controls, sensitive-data handling and safe diagnostic practices, including avoiding exposure of prompts, credentials or confidential content in support records.
A methodical approach to troubleshooting, prioritisation and cross-region handovers
Nice to have:
Experience supporting AWS Bedrock or other managed model APIs.
Experience supporting AI coding assistants, API clients or developer workspaces such as Claude Code, Codex CLI, OpenCode, PI or Coder.
Familiarity with Grafana, Coralogix or equivalent monitoring and log-analysis tools.
Exposure to LLM gateways or proxies such as LiteLLM, or internally hosted inference services such as vLLM.
Experience troubleshooting containerised services on ECS or Kubernetes.
Familiarity with identity and access provisioning, particularly Okta, SCIM and application-level permissions.
Experience supporting multi-region services and working with globally distributed support and engineering teams.
Experience coordinating support cases with cloud providers or software vendors during service degradation.
Base salary range for this position is $15
0
,000 to $
220
,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Location: Georgia
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward Networks is looking for an experienced Senior Mid-Market Sales Account Executive
Key Responsibilities
Prospecting & Pipeline Growth: Identify, qualify, and develop opportunities in mid-market and Mid-Market accounts through outbound outreach, inbound leads, and channel partners.
Value Selling: Engage customer executives to align Forward Networks solutions with enterprise-wide priorities in network, security, cloud infrastructure and digital transformation.
Full-Cycle Sales Ownership: Manage deals from discovery to close, with accountability for meeting and exceeding quarterly quotas.
Territory Planning: Build and execute a territory strategy that balances new customer acquisition with expansion opportunities in existing accounts.
Collaboration: Work closely with Business Development, Solutions Engineering, Customer Success, and Marketing to deliver exceptional customer experiences.
Market Awareness: Stay up to date on Forward Networks’s platform and the dynamic changes in the networking, security and cloud infrastructure space.
Qualifications
Experience: 6+ years of B2B software/SaaS sales experience, with success closing new business and growing accounts in the Mid-Market or mid-market segment.
Track Record: Consistently achieved or exceeded quotas in a competitive sales environment.
Skills:
Strong communication, negotiation, and presentation abilities.
Comfort engaging with both business and technical stakeholders, from directors to VPs.
Ability to manage multiple deals simultaneously with strong organizational skills.
Tools: Familiarity with Salesforce, LinkedIn Sales Navigator, and other modern sales tools.
Mindset: Ambitious, coachable, entrepreneurial, and energized by building relationships and driving growth.\
Background in computer networking, security and/or SaaS platforms
Experience supporting technical stakeholders such as network engineers, security engineers and respective management in those areas.
Knowledge of consultative/solution-selling methodologies (MEDDICC, Challenger, or SPIN)
Prior success in scaling technology adoption within mid-market customers.
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward Networks is looking for an experienced Senior Mid-Market Sales Account Executive
Key Responsibilities
Prospecting & Pipeline Growth: Identify, qualify, and develop opportunities in mid-market and Mid-Market accounts through outbound outreach, inbound leads, and channel partners.
Value Selling: Engage customer executives to align Forward Networks solutions with enterprise-wide priorities in network, security, cloud infrastructure and digital transformation.
Full-Cycle Sales Ownership: Manage deals from discovery to close, with accountability for meeting and exceeding quarterly quotas.
Territory Planning: Build and execute a territory strategy that balances new customer acquisition with expansion opportunities in existing accounts.
Collaboration: Work closely with Business Development, Solutions Engineering, Customer Success, and Marketing to deliver exceptional customer experiences.
Market Awareness: Stay up to date on Forward Networks’s platform and the dynamic changes in the networking, security and cloud infrastructure space.
Qualifications
Experience: 6+ years of B2B software/SaaS sales experience, with success closing new business and growing accounts in the Mid-Market or mid-market segment.
Track Record: Consistently achieved or exceeded quotas in a competitive sales environment.
Skills:
Strong communication, negotiation, and presentation abilities.
Comfort engaging with both business and technical stakeholders, from directors to VPs.
Ability to manage multiple deals simultaneously with strong organizational skills.
Tools: Familiarity with Salesforce, LinkedIn Sales Navigator, and other modern sales tools.
Mindset: Ambitious, coachable, entrepreneurial, and energized by building relationships and driving growth.\
Background in computer networking, security and/or SaaS platforms
Experience supporting technical stakeholders such as network engineers, security engineers and respective management in those areas.
Knowledge of consultative/solution-selling methodologies (MEDDICC, Challenger, or SPIN)
Prior success in scaling technology adoption within mid-market customers.
The expected On-Target Cash Earnings for this role is between $250000 and $270000 per year. Within this range, individual pay is determined by several factors, including but not limited to job-related skills, work experience, and relevant education/training.
Location: Remote (Ukraine)
Workplace: Remote
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About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project:
Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora your go-to tool for self-awareness, stronger relationships, and personal growth.
We’re looking for a Lead Growth Manager to help identify and scale new growth opportunities for our business.
In this role, you’ll focus on building effective web and mobile acquisition funnels, exploring and launching new growth directions, and coordinating the team’s efforts around these initiatives. You’ll be responsible not only for identifying new opportunities, but also for turning them into working, scalable solutions - building processes that consistently deliver results and help the business continue to grow fast.
Key challenges:
- Explore new opportunities to scale the business by analyzing the market, emerging trends, and the competitive landscape.
- Build and continuously improve user acquisition funnels through non-stop experimentation, driven by a deep understanding of users, their needs, pain points, and decision-making psychology.
- Build processes that consistently deliver results, focusing on system efficiency and scalability rather than relying on one-off successful ideas.
- Coordinate cross-functional teams: work closely with Marketing, Analytics, Development, and Product teams to build a seamless user journey — from the initial ad click to the user entering the product.
What you’ll bring to the role:
- 3+ years of experience in Product Marketing Manager, Product Manager, Growth Manager, Marketing Manager, or similar roles.
- 1+ year of experience managing a team.
- Strong analytical and data-driven mindset: ability to work with data, identify patterns, make informed decisions, and use insights to shape long-term strategies.
- Strong systems thinking: ability to build scalable processes that consistently deliver results and evolve alongside the business.
- High speed of decision-making and the ability to quickly adapt to a changing market and business environment.
- Strong research skills: ability to analyze markets, emerging trends, competitors, and user behavior and turn these insights into new growth opportunities.
- Strong communication and collaboration skills: ability to bring cross-functional teams together, align stakeholders, and move initiatives forward.
- English — Upper-Intermediate (B2) or higher.
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer to join
Cloud Signals
, the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product.
Cloud Signals owns:
Billing and usage metering:
turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system.
Vortex, our telemetry and event pipeline:
high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems.
The Notification System:
the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform.
Usage and admin reporting:
giving customers clear visibility into consumption as we move toward consumption-based pricing.
These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area.
Technologies You’ll Use
Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome)
Relational databases (PostgreSQL) and cloud data warehouses (Snowflake)
Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines
AWS (plus exposure to GCP or Azure), Docker, and Kubernetes
Terraform for infrastructure as code
Datadog for observability, alerting, and on-call
Third-party billing and payment platforms, plus internal and public REST APIs
AI coding assistants and agents (e.g., Claude Code) as part of everyday development
What You’ll Do
Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans.
Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time.
Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably.
Grow the Notification System into a dependable shared service that other teams can adopt easily.
Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction.
Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems.
Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC.
Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions.
Skills We’re Looking For
8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects
Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity
Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume
Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake
Proven ability to design, build, and consume APIs and integrate with third-party systems
Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform)
A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime
The ability to spot design flaws in existing systems and lead incremental improvements while still shipping
Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners
Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals
Bonus Skills
Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing)
Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures)
Experience building notification or messaging platforms (email, in-app, webhooks) at scale
Experience with data processing (ETL/ELT), dbt, or other modern data stack tools
Experience leading platform consolidation or system integration after a merger or acquisition
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tumwater, WA
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Welder can change yours.
As a Welder, your key responsibility will be to weld metal parts together using MIG and Flux Core welding. You will be working on original designs and routine project work.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401 (k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have a strong attention to detail
What it takes:
2-5 years of welding experience
2+ years of fabrication experience
Basic computer proficiency
A valid driver license for the type(s) of vehicles you may be driving
and
an acceptable driving record (desired)
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$28
—
$39 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
At inDrive, a ride is a transaction. A loyal driver is a relationship. In a competitive market, fair earnings are the start, but they aren't enough to build long-term loyalty. We are looking for a Senior Product Manager to make driving for inDrive the most rewarding and engaging experience for millions of drivers worldwide.
You won’t just be adding features; you'll be building the foundation of our driver community.
Key Responsibilities
Own the Loyalty Strategy.
You will develop and execute the roadmap for all driver loyalty and engagement initiatives, from gamification to rewards programs.
Design Game Mechanics.
You'll create and test systems like badges, leaderboards, and personalized challenges to make the daily driving experience more engaging and fun.
Develop Loyalty Programs.
You will build tiered programs that recognize and reward our most active and high-quality drivers with tangible benefits, creating a clear path for growth on our platform.
Foster Community.
You will explore and launch features that create a sense of belonging and social connection among drivers, making inDrive more than just an app.
Define and Grow Key Metrics.
Your success will be measured by the growth in driver retention rates, increased trip frequency per driver, and lower driver churn.
Champion the Driver's Voice.
You will work closely with research, data, and regional teams to deeply understand what truly motivates drivers beyond the fare, and bring those insights into the product.
Skills, Knowledge and Expertise
Professional Experience:
3+ years of product management experience, preferably in mobile apps, two-sided marketplaces, gig economy platforms, or mobility services, with a proven track record of owning end-to-end product streams from ground-zero strategy to deployment.
Gamification & Loyalty Mechanics:
Strong expertise in behavioral design and engagement systems, including gamification mechanics (badges, leaderboards, status tiers, personalized challenges) and structured driver reward programs.
Strategic Vision & Retention Focus:
Ability to build long-term product roadmaps focused on non-monetary driver motivation, increasing lifetime value (LTV), boosting trip frequency, and reducing driver churn.
Data-Driven Analytics:
Solid quantitative skills with experience using data to measure platform health, track driver retention metrics, run A/B experiments, and evaluate engagement funnels.
User-Centric & Community Design:
Passion for translating user research and driver feedback into product features that build community, foster platform belonging, and solve core driver needs.
Cross-Functional & Global Collaboration:
Exceptional stakeholder management skills with a history of aligning engineering, data science, research, and localized regional teams to execute global product initiatives.
Languages:
Professional working proficiency in English (B2/C1+).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We’re looking for a Recruiter to join our Talent team in London to own full-cycle recruiting for either our G&A functions (Finance, Legal, People, and related areas) and our Go-To-Market organization (Sales, Marketing, Partnerships, and Customer-facing roles), depending on business need and your background.
This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You’ll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic’s values. You’ll work in a fast-moving environment where priorities shift, and you’ll have real ownership over the roles you run.
We’re open to candidates whose strength is in G&A recruiting or in GTM recruiting; in your application, tell us where your experience is deepest.
Key Responsibilities
Own full-cycle recruiting for a portfolio of G&A or GTM roles across EMEA—from intake through offer and close
Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies
Source and engage high-quality active and passive candidates, building diverse and competitive pipelines
Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic’s hiring bar
Manage candidates through the process with clear communication and a great experience at every stage
Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close
Use data to track pipeline health and share insight that helps hiring managers make good decisions
Minimum Qualifications
4+ years of full-cycle recruiting experience in either G&A (Finance, Legal, People) or GTM (Sales, Marketing, Partnerships) hiring
Track record of closing strong candidates in competitive markets
Familiarity with the EMEA talent landscape and comfort recruiting across multiple countries
Strong stakeholder management—you build trust and partnership with hiring managers
Excellent organization and the ability to manage multiple searches at once without dropping details
Clear, direct communication style and a bias toward action
Comfort operating with ambiguity in a fast-moving environment
Genuine interest in Anthropic’s mission and the role recruiting plays in achieving it
Preferred Qualifications
Experience recruiting at a high-growth technology, AI, or machine learning company
Experience recruiting across both G&A and GTM functions
Experience hiring across multiple EMEA markets, including the UK and Ireland
Familiarity with Greenhouse or similar ATS platforms
Additional European language skills relevant to hiring across the region
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£105,000
—
£145,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28).
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner.
Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints.
Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team.
What you’ll bring
Experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results.
Experience leading cross-functional work through launch without direct authority.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement.
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28).
Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints.
Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models.
What you’ll bring
Senior experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests.
A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Brownsville, WI Corporate Office ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Equipment Coordinator I can change yours.
An Equipment Coordinator I is responsible for fulfilling requests and coordinating the release, transfer, maintenance and return of 3rd party rental equipment. This position must possess a high degree of accuracy, urgency, critical thinking, problem solving, and flexibility. Critical for success are the abilities to maintain open communication with Michels personnel while delivering exemplary customer service through strong ownership and professionalism.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Main Responsibilities:
Create, analyze, and maintain a variety of reports utilizing appropriate reporting tools and/or software.
Negotiate pricing, terms, and contracts with 3rd party vendors.
Coordinate with project leaders and jobsites on delivery, maintenance, and pickup.
Coordinate repair and servicing activities with both internal teams and external vendors. Organize and move basic equipment (pickup trucks) throughout the yard.
Collaborate with company, divisional and department leads to ensure coordinator and allocation of department equipment needs.
Develop and maintain strong relationships with 3rd party vendors to facilitate smooth operations
What it takes:
High School Diploma or General Education Diploma (GED), 1+ years of related experience, or an equivalent combination
Computer proficiency, especially in Excel
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote
Workplace: remote
The Associate Medical Director, Behavioral Health supports the practice management of the Psychiatrists within the Behavioral Health practice. Reporting to the Medical Director - Behavioral Health, this role will support the day-to-day clinical operations of clinicians, assist with overall practice hiring/interviewing, communications, and performance management. Candidates will also participate broadly in innovation within our care delivery models and lead projects that pertain to improving care delivery, member experience, and clinician experience within the Behavioral Health service line.
We are seeking a highly motivated leader who thrives in a fast-paced environment, leads with empathy, and who is passionate about promoting high-quality, evidence-based behavioral health care. The clinician who will thrive in this role is inquisitive and independent, comfortable working with and interpreting data, and happy working across a large team of professional clinicians.
Key Responsibilities
Reviewing clinical documentation for accuracy, clinical judgment, and adherence to evidence-based protocols and workflows.
Reviewing dashboards of quality metrics, identifying potential issues, and alerting appropriate managers.
Recommending and assisting with individual performance improvement programs when necessary.
Management of clinician escalations and contract compliance issues when necessary.
Identifying appropriate projects for quality improvement and leading teams toward quality goals on identified projects
Assistance with clinician communications and practice announcements.
Providing at least 10% of time to clinical care of patients on the platform, while displaying exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner.
Other administrative duties and projects on an as needed basis.
Qualifications
MD or DO with at least 5 years of post-residency clinical experience, and minimum 2 years’ experience with patient care on a virtual care platform
Minimum 2 years' leadership experience preferred
Be a licensed provider in good standing with your state board(s)
Be self-motivated and able to work independently
Excel at communicating with patients and other clinicians
Qualified candidates must meet all clinical and educational requirements as outlined in the Clinician Employment Agreement
Compensation:
The United States new hire base salary target range for this full-time position is: $235,000-$300,000 + bonus + equity + benefits
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
-Remote-first culture
-401(k) savings plan through Fidelity
-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
-12 weeks of 100% Paid Parental leave
-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
-Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: Boston, MA
Workplace: OnSite
Product Manager II, Business Systems
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Product Manager to guide the prioritization, internal alignment, and delivery of needle-moving business systems capabilities. This role will partner closely with Engineers, Systems Analysts, Analytics Engineers, and leaders across WHOOP. In support of the Business Systems team’s goals, you will be expected to own key business KPIs, make excellent prioritization and tradeoff decisions, and deliver new capabilities that help us scale and serve our members.
WHOOP is a complex business. We make a physical product and sell it through many channels around the world. Business Systems is responsible for enabling all facets of our operations: order fulfillment, shipping, and returns; materials planning, supply chain, manufacturing, and inventory management; and membership services.
You will be accountable for improving our business processes in ways that meet our members’ expectations and improve operational efficiency and simplicity, all while ensuring that our data is reliable and accurate. You’ll also be accountable for using AI to create leverage for yourself and your team. This is not a job where you’ll write PRDs like it’s 2015; you’ll be expected to build prototypes, create demo environments, and stay close to the leading edge of technology.
RESPONSIBILITIES:
- Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software.
- Bring your strong opinions and good taste to set a strategy, roadmap, and measurable goals for your area and team. Write high quality documents to support the product life cycle.
- Be hands-on and use AI tools daily to create prototypes and proofs of concept.
- Take ownership of key company metrics related to how good our processes are working for members, how we’re improving operational efficiency, and how reliable our services are.
- Own and optimize systems that cut across all parts of our business as noted above.
- Collaborate with Engineers and Analysts to break down and prioritize member and employee needs, and define detailed systems & process designs.
- Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies.
- Develop and manage relationships with third-party vendors and service providers to ensure smooth operations.
QUALIFICATIONS:
- Proven experience (3+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team.
- Deep analytical, prioritization, and problem-solving skills. Previous experience in analytics is strongly preferred.
- Track record of good judgment around what to focus on and how to shape the deliverable.
- Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job).
- Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners.
- Experience designing and driving commerce business processes that integrate with platforms like Netsuite and Salesforce.
- Demonstrated ability to synthesize requests from assertive cross-functional leaders and build consensus around a sequenced roadmap.
- Strong written and oral communication skills to effectively communicate hypotheses, learnings, analysis, problems, and opportunities.
- An entrepreneurial mindset with the ability to succeed in a fast-paced environment.
- Curious, positive attitude, and passionate about improving the experience of our members.
This role is based full-time in-office at WHOOP HQ in Boston, MA. All candidates must be prepared to be onsite full-time.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000.00-$175,000.00. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Manager, Customer Success Managers
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success Managers
, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Utah | Hybrid
Hybrid -
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
As a Sales Operations Manager at BambooHR, you’ll help our revenue organization improve sales productivity, efficiency, and effectiveness by optimizing sales processes, systems, and operational workflows. You’ll partner with Sales leadership and cross-functional teams to understand operational challenges, translate business requirements into scalable solutions, and execute initiatives that support revenue growth.
Reporting to Brennen Russon, Sr. Manager, Sales Operations, this is an individual contributor role with no supervisory responsibilities. You’ll balance business partnership and project ownership with revenue technology administration, troubleshooting, and ongoing operational support.
You will:
Partner with Sales leadership and assigned sales segments to understand business needs, address operational challenges, and improve sales processes, productivity, and performance.
Evaluate workflows, identify inefficiencies and root causes, and design scalable process improvements and automations that reduce manual work.
Support the implementation, administration, integration, and optimization of revenue technologies, including Salesforce-connected applications and sales productivity tools.
Partner with the internal Salesforce Administration team to scope, troubleshoot, test, and implement enhancements, automations, and fixes that meet business requirements.
Independently manage operational projects from requirements gathering and solution design through implementation, testing, documentation, and stakeholder communication.
Support sales processes, lead and opportunity management workflows, territory assignments, and rules of engagement.
Investigate and resolve system, process, and data issues affecting sales productivity or revenue flow. Assist with the Sales Operations helpdesk queue as needed, prioritizing revenue-impacting issues.
Collaborate with Sales, Marketing Operations, Revenue Analytics, Salesforce Administration, and other partners to align solutions with broader business objectives.
Use Salesforce reporting and operational data to identify trends, investigate issues, evaluate process effectiveness, and measure results after launch.
Maintain clear documentation of business processes, system configurations, workflows, and dependencies to support knowledge sharing and sustainable operations.
Help stakeholders prioritize competing needs by explaining expected impact, capacity constraints, and dependencies, and recommend maintainable solutions.
What You Need to Get the Job Done
Relevant experience: 3+ years in Sales Operations, Revenue Operations, Business Operations, Salesforce Administration, or a related role.
Salesforce knowledge: Strong working knowledge of leads, contacts, accounts, opportunities, reporting, and core sales workflows.
Systems and process experience: Experience supporting, improving, or administering sales processes, business systems, or revenue technologies.
Solution design: Demonstrated ability to translate business requirements into practical, scalable operational solutions.
Analytical problem-solving: Ability to investigate complex issues, identify root causes, and recommend effective solutions using data and sound judgment.
Process improvement: Experience identifying opportunities for automation, reduced manual effort, and improved operational efficiency.
Project management: Strong skills in requirements gathering, planning, testing, documentation, and implementation.
Communication and partnership: Clear verbal and written communication, including explaining technical or complex information to nontechnical stakeholders, and experience collaborating with business leaders and cross-functional teams.
Organization and ownership: Strong attention to detail, the ability to manage competing priorities, and a proactive approach to independently owning responsibilities and following through.
Adaptability: Willingness to learn new technologies, business processes, and operational responsibilities as organizational needs evolve.
What Will Make Us REALLY Love You
Hands-on LeanData administration, including building, modifying, troubleshooting, or optimizing routing graphs; LeanData Fundamentals or Advanced certification.
Salesforce Administrator certification or advanced Salesforce configuration experience.
Experience administering or implementing tools such as Outreach, ZoomInfo, LinkedIn Sales Navigator, Chili Piper, Attention AI, Clay, 1Mind, or similar platforms.
Experience with lead routing, territory management, lead-to-account matching, opportunity management, and sales rules of engagement.
Experience supporting inbound acquisition, outbound sales, account management, or customer expansion, particularly in a B2B SaaS organization with complex sales processes.
Familiarity with forecasting, pipeline management, the opportunity lifecycle, and sales performance reporting.
Experience with Salesforce integrations, workflow automation, revenue technology architecture, implementations, migrations, or cross-functional process improvements.
Experience using AI and automation to streamline operational workflows, improve efficiency, and reduce manual work.
A bachelor’s degree in Business Administration, Information Systems, or a related field is preferred, but not required.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: European Union; Moldova; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Greece; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to take full ownership of paid search acquisition on Google Ads and Microsoft Ads (Bing) for one of our consumer apps. You will run the channel from end to end and be the person accountable for how it grows.
This is a senior, hands-on media buying role with end-to-end ownership. You will own the whole paid search acquisition process: strategy, account structure, keywords and queries, bidding, budget allocation, ad and landing page testing, measurement, scaling and account health. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has scaled Google and Microsoft Ads at volume, who has promoted mobile and web apps profitably, who knows how to grow under strict platform policies, and who can operate independently on large budgets.
You will manage performance against real revenue data (CPA, ROAS, payback, LTV and cohorts), not surface-level platform metrics. We also work AI-first, and we expect you to use Claude and automation to move faster.
KEY RESPONSIBILITIES
- Own the process end to end: take full ownership of paid search acquisition across Google Ads and Microsoft Ads (Bing): planning, launch, optimization, scaling, reporting and documentation.
- Promote the app: run both web and app acquisition campaigns, including Google App Campaigns for installs, in-app events, subscriptions and purchases on iOS and Android, and optimize toward in-app value rather than installs alone.
- Scale spend profitably while holding payback, ROAS and CPA targets based on real revenue and customer-value data.
- Build and optimize account structure, keyword and match-type strategy, negative keywords, conversion events and value-based bidding (tCPA, tROAS, Maximize Conversion Value).
- Run and scale Search, Performance Max, Demand Gen and App campaigns on Google, and Search, Performance Max and Audience campaigns on Microsoft Ads.
- Decide budget allocation across Google and Microsoft and between brand, non-brand and competitor campaigns, and find new scaling levers: queries, geos, devices, audiences and campaign types.
- Run a structured, high-velocity testing process on ad copy, assets, landing pages and bidding strategies, with clear hypotheses and kill/scale rules.
- Manage signal quality: conversion tracking, enhanced and offline conversions, conversion value import, Consent Mode, attribution and MMP data, including iOS privacy-driven measurement (SKAdNetwork / ATT).
- Own policy and account health: keep ads, keywords and landing pages within Google and Microsoft policies, handle disapprovals, appeals, suspensions and advertiser verification, and build prevention-first processes so issues are caught before launch. Maintain ad account structure, backups and recovery plans.
- Work with platform reps on betas, new campaign types and escalations.
- Diagnose drops and spikes quickly, including auction, query-mix and competitor changes, and act on them.
- Document tests, learnings and playbooks, and use Claude and automation (scripts, the Google Ads API, rules) to speed up builds, QA, reporting and optimization.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 5+ years of hands-on paid search / user acquisition experience.
- Proven experience promoting both web conversion campaigns and mobile apps on Google: App Campaigns for installs and in-app event / value optimization, App Store and Google Play funnels, and iOS and Android measurement.
- Strong hands-on Google Ads experience scaling accounts profitably across Search, Performance Max and App campaigns.
- Strong hands-on Microsoft Ads (Bing) experience, adapting campaigns to Microsoft rather than only importing them from Google.
- Deep knowledge of smart and value-based bidding, keyword and match-type strategy, and search term mining.
- Hands-on conversion tracking setup: GA4, Google Tag Manager, enhanced and offline conversions, and Consent Mode.
- Experience with MMPs (AppsFlyer, Adjust, Singular or similar) and with SKAdNetwork / ATT-era measurement.
- Direct, hands-on ownership of paid search budgets of $1M+/month.
- Strong understanding of subscription / app economics: LTV, ROAS, payback windows, cohorts, and value-based optimization.
- Policy and account health experience: disapprovals, appeals, suspensions, advertiser verification and how to recover and prevent them.
- Strong testing discipline and measurement rigor.
- Daily use of Claude or other AI tools for campaign builds, analysis and reporting.
- Ownership mentality: you run channels end to end with minimal supervision and take responsibility for outcomes.
NICE TO HAVE
- Experience with Apple Search Ads.
- Experience with Google Ads scripts, the Google Ads API or automated bidding and reporting tools.
- Experience with AI or consumer-subscription products.
- Experience with web-to-app subscription funnels.
- Experience working under strict platform policy (subscription disclosure, ROSCA-type rules).
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote, Europe; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are currently looking for a
Support Agent (Freelance, Night Shifts)
to join our project
Brainer
, which is building a comprehensive online platform for measuring, training, and systematically developing human cognitive abilities.
Brainer
is a digital space for those who want to think faster, deeper, and more effectively. It brings together:
brain quizzes;
brain games;
puzzles;
courses and educational modules.
What will be in your focus:
Customer communication:
be the "voice and face" of the company. Handle incoming requests from users around the world via email.
KPI achievement:
consistently meet team and individual performance metrics (First Response Time, Resolution Time, CSAT, etc.).
Product expertise and escalation:
quickly and thoroughly master all product processes. Collect details on complex requests and pass bug reports to the relevant departments (technical support, product team, legal).
Initiating refunds:
work with payment systems, including processing and issuing refunds to users.
Workflow improvement:
proactively identify weak points in the service. Take part in creating and editing templates (macros), testing and launching new support tools to improve the customer experience.
Administrative and team work:
maintain internal work documentation, hold regular meetings (1-to-1) with the Team Lead and the team, and complete other ongoing tasks assigned by the manager.
Shift work:
ensure uninterrupted support by working a 2/2 shift schedule from 20:00 to 06:00.
You are our perfect match if:
English (critically important):
your level is from B1+ (Upper Intermediate) to B2+ and above. You communicate fluently and accurately in writing (email).
Work experience:
you have hands-on experience from 3 months to 1+ year in Customer/Technical Support, sales (especially for the English-speaking market), or customer retention.
Technical literacy and troubleshooting:
you can quickly get to grips with the product (support flow), collect detailed information from users, and properly pass bug reports (escalation) to the technical, product, or legal departments.
Documentation:
you have skills in maintaining work documents, working with macros (templates), and suggesting ideas for improving them.
Personal qualities:
High empathy and customer focus:
the ability to listen to users and a sincere desire to help them solve their problems and achieve their goals. The ability to leave customers with a positive impression even in the most difficult or conflict situations.
Stress resistance:
the ability to stay cool-headed and polite when handling complex cases and a high volume of requests.
Adaptability and flexibility:
readiness for a fast-paced startup environment. The ability to see new tools, processes, and changes not as obstacles but as an interesting challenge.
Attention to detail:
extremely important when collecting data for passing tickets to other departments.
Working with feedback:
the ability to take constructive criticism appropriately and give feedback to the team/lead.
The stages you'll go through:
Stage 1. Pre-screen.
Stage 2. Interview.
Stage 3. Training (2 days).
Stage 4. Test shifts (2 shifts).
Stage 5. Job Offer.
If you're driven by the challenge of building outstanding products, send us your CV — let's get to know each other!
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
The Financial Times is looking for a smart and energetic business editor to join the Companies desk in London. This is an important role on the desk, helping steer the coverage of key sectors, ensure the smooth running of the desk and editing some of our highest profile stories, whether splash-worthy scoops or corporate deep dives.
This person will be liaising with correspondents around the world, helping steer coverage of everything from banks and oil majors, to carmakers, luxury giants and defence start-ups. This is a wide-ranging job, where a good command of corporate reporting, smart news judgement and the ability to make complicated stories sing are essential.
Business knowledge and a reporting background are important qualifications. This person needs to be able to confidently handle longer investigative stories and take care of legally contentious pieces.
Key responsibilities
Commission sharp news stories and original analysis in conjunction with other editors
Help maintain a healthy pipeline of scoops and reads that will populate prime slots on the homepage
Edit copy so stories have appropriate length, pace and punch
Closely co-ordinate with other desks, especially New York, Hong Kong and Markets
Project stories to the main news desk with smart headlines and strong graphics to maximise their audience
Work on longer term data projects with the long form and visual journalism teams
Weekend and some early morning shifts are required as part of the team rota
What we are looking for
The right candidate will be news driven, a team player and will ideally have been an accomplished reporter and writer of corporate stories. Good communication and planning skills are essential. This editor must be comfortable exercising editorial judgement on legally contentious stories and be experienced working to tight deadlines and producing stories very quickly on breaking news. Experience editing long form would also be a plus.
Please submit your application by the end of the day, Sunday 22nd November 2026.
The use of AI
Original reporting, great writing and intelligent commentary lie at the heart of FT journalism. Our readers trust us to produce quality journalism that is accurate, fair and insightful. This is why FT editorial staff do not by default use artificial intelligence (AI) tools to write articles or create other reader-facing content. For specific and pre-approved cases, AI can be harnessed for certain tasks, such as assisting data research for investigations.
We expect applicants to the FT newsroom to refrain from using AI in their test submissions, and any written materials should be a genuine reflection of their own knowledge, skills and experiences. We encourage candidates only to employ AI as a tool to help with research and interview readiness for a role.
Candidates should be aware that the use of AI throughout the application process is monitored to ensure a fair and transparent hiring process for all.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here.
FT Newsroom staff are expected to work onsite a minimum of three days per week, subject to role requirements and regular review. While flexible working requests will be considered, not all patterns are suitable for Editorial roles.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
*LI-RS1
middleGeorgia
УдалённоleadRemote (Ukraine)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions; Novi Sad, South Bačka, Serbia, EMEA
ГибридseniorAbu Dhabi, United Arab Emirates
London, UK; Track record of closing strong candidates in competitive markets
УдалённоseniorRemote, United States
УдалённоleadRemote, United States
Brownsville, WI Corporate Office ; Neenah, WI
УдалённоГеография найма не уточнена
ОфисBoston, MA
УдалённоRemote, United States
Utah | Hybrid
УдалённоseniorEuropean Union; Moldova; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Greece; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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