Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
This Senior Packaging Engineer is responsible for driving innovative, simple, and sustainable packaging solutions while ensuring product protection remains a primary focus. The position oversees packaging processes and supports the development and enhancement of packaging designs, balancing structural design, quality, cost, sustainability, and consumer appeal. It also explores emerging paper-making technologies and next-generation materials, including recycled paper, new forming techniques, and alternative paper-based materials.
Through hands-on project work and close collaboration with key material suppliers, the ideal candidate will help advance sustainable materials and packaging processes.
Location and Work Arrangement
This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
• Review different types of packaging that commonly applied in Hasbro, design and develop packaging solutions that is safe and cost-effective.
• Develop and implement quality control procedures to ensure consistent product quality such as paper, coating, inks and adhesives.
• Supports structural packaging initiatives, such as process improvements, material qualification, manufacturing and cost improvements, and sustainability.
• Maintain knowledge of industry trend, development and innovation in paper & cardboard materials and printing technology. Act as a SME to educate internal engineers for right use of packaging material, tackle packaging problem in development and manufacturing stage.
• Reviewing competitors’ products and pricing to understand market trend and actively connect with Global printers to keep up-to-date packaging design trend and consumer behavior.
What You'll Bring
• Bachelor’s degree in Engineering, Material Science, Packaging Technology or related field.
• Minimum 8 years of relevant work experience with consumer product manufacturing industry.
• Demonstrate working knowledge of technical packaging structure design, with good awareness of packaging construction development, materials and production technologies, i.e. packaging manufacturing, printing and converting process.
• Strong network in global paper material industry.
• Strong knowledge of paper, cardboard and laminate packaging materials manufacturing processes.
• Packaging structure design capability via design software programs in 2D & 3D environment. (e.g. Esko ArtiosCAD, Adobe Illustrator & Solidworks)
• Ability to work collaboratively in a dynamic environment while independently managing multiple projects, partners, and priorities.
• Self – motivated, proactive, good time management and strong analytical decision making and creative problem solving.
• Good communication skills in both written and spoken English, Cantonese and Mandarin.
• Sound persuasive skills to navigate resistance to change and influence people to accept the solutions.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a Senior Autonomy Engineer focused on Spatial Intelligence to join our team. In this role, you will bridge the gap between classical spatial geometry and next-generation AI. You will lead the design and development of robust state estimation, long-term mapping, and localisation loops, with a specific focus on integrating modern machine learning techniques and foundation geometry models into our core navigation stack. Your work will ensure our robots possess rock-solid spatial awareness and execute highly reliable trajectories over extended deployments in complex, real-world environments.
WHAT YOU'LL DO
- Architect the spatial intelligence layer that unifies 3D geometry with semantic scene understanding to ensure safe and efficient navigation and locomotion in complex environments
- Develop advanced 3D spatial reasoning capabilities that provide our robots with long-term persistent spatial memory and a deep contextual awareness of their surroundings.
- Own the entire perception lifecycle by training large-scale multimodal networks and deploying and integrating them for ultra-low latency performance on edge hardware
- Bridge the gap between conceptual research and physical reality by implementing state-of-the-art 3D representations that track and interpret the environment state
- Collaborate with cross-functional teams to bridge the gap between large-scale model training and reliable robot integration.
- Stay ahead of the field, rapidly evaluate new model architectures, benchmarks, and datasets to guide our embodied AI roadmap.
WHAT WE'RE LOOKING FOR
- Exceptional software engineering skills with a proven track record of shipping complex ML systems into production.
- Strong background in 3D scene understanding and the design of efficient spatial data structures.
- Deep experience in machine learning for vision or embodied AI, ideally with large models (VLMs, transformers, or multi-modal architectures).
- Proficiency in PyTorch and hands-on experience building, fine-tuning, and deploying large-scale ML systems.
- High-impact individual contributor capable of taking projects from conceptual research to high-performance robot code.
- Comfortable working in a fast-moving, research-driven environment with evolving models, data, and tools.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX, or SF Bay Area or NYC
About the role
Cloudflare's Digital Marketing team is building a unified, signal-driven demand engine. It recognizes accounts at the web edge, acts on real-time intent, and turns anonymous traffic into high-velocity pipeline. That engine relies entirely on getting the right intent to the right place at the right time, and that handoff needs an owner.
We're hiring a
Senior Lead Management Specialist
to reimagine new ways to get BDRs and AEs richer buyer intelligence, faster, in a repeatable and scalable way—moving beyond traditional lead routing into real-time, signal-driven journey orchestration.
You will design a standard lifecycle and intelligence model that sales teams can trust, giving regional field teams the agility to run local campaigns while automatically equipping reps with the exact context needed to close deals faster.
You'll bridge the gap between digital engagement and sales execution, working alongside the Engine team to leverage Cloudflare's internal orchestration platform (Cloudflare OS) to automate manual queue management, list uploads, and lead routing. You'll report directly to the Senior Director of Digital Marketing and serve as the operational partner to Field Marketing, Regional Sales Leaders, Sales Operations, and BizApps. You will be the single point of accountability for how leads are processed, enriched, routed, and governed across Cloudflare's revenue engine.
The person we're looking for respects operational rigor and is energized to build high-velocity journey automation. If you can make sure no lead gets left behind today while building the signal-driven journey routing of tomorrow, we want to talk to you.
What you'll do
Architect & Run the Journey Operations Engine
Own the end-to-end lead lifecycle, routing algorithms, and queue architecture, ensuring 100% of qualified leads and intent signals are processed without delay or data drop.
Monitor lead-flow integrity continuously across platforms (Marketo, Salesforce, LeanData), writing automated health checks, error logging, and alert triggers to resolve bottlenecks before they impact sales.
Refactor legacy batch campaign operations into automated, real-time, event-driven routing logic.
Drive Automation via Cloudflare OS
Treat operational tech debt as bugs to be resolved through code, API integrations, webhooks, or programmatic rules engine builds.
Design extensible routing frameworks that give regional field marketing teams the agility to run local campaigns while maintaining strict global system standards.
Own Governance, Lifecycle Logic & Data Architecture
Own the lead scoring, account-to-lead matching, lifecycle states, and routing logic as a version-controlled source of truth.
Partner with Data Engineering and BI teams to optimize schema, identity resolution at the web edge, and account telemetry hygiene across the MarTech stack.
Define and govern logic change controls, API integration standards, and SLA tracking across marketing and sales systems.
Empower Sales Front Lines & Partner Cross-Functionally
Automate the delivery of buyer intent telemetry (e.g., intent topics, event participation) directly into sales-facing views to accelerate sales outreach.
Serve as the senior systems counterpart to Field Marketing leaders, Sales Development (BDR/SDR), Sales Operations, and BizApps to streamline GTM handoffs.
Establish a continuous feedback loop with Sales to measure lead quality, velocity, and stage conversion performance.
First-Year Outcomes
Zero Lead Leakage & Sub-15 Minute Routing:
Eliminate dropped, stuck, or misrouted leads across regional queues, ensuring 100% of qualified leads and intent signals reach the correct rep within 15 minutes.
Context-Rich Handoffs for Reps:
Automate the delivery of buyer intent telemetry to increase initial sales engagement and conversion rates.
Rapid Campaign Processing & SLA Enforcement:
Achieve a 24-hour processing standard for all regional events, webinars, and field campaign lists through Cloudflare OS automation workflows.
Transparent Account Journey Visibility:
Deploy clear, self-serve account-level engagement tracking within Salesforce so sales teams can identify active, high-intent target accounts prior to formal form fills.
Shorter Sales Cycles & Increased Pipeline Velocity:
Measurably reduce conversion timelines through automated lead prioritization and streamlined handoff workflows.
Skills, Knowledge, and Experience
7–10 years of experience
bridging B2B marketing operations with systems engineering, revenue operations, or MarTech architecture.
Deep mastery of enterprise MarTech and CRM platforms—specifically
Marketo, Salesforce, and advanced lead routing engines (e.g., LeanData)
.
Strong engineering aptitude with practical experience using
APIs (REST/SOAP), Webhooks, SQL, or scripting (Python, JavaScript, or Bash)
to interface with platforms and automate data flows.
Demonstrated ability to design state logic, lifecycle state transitions, and complex routing architectures with software-level change management discipline.
Proven track record of automating manual MOPs workflows (list imports, campaign provisioning, enrichment) through workflow engines or custom scripts.
Strong command of data governance, SLA monitoring, data layer schema, and account-to-lead matching models.
Experience partnering directly with Field Marketing, BDR/SDR managers, Sales Ops, BizApps, and Data Engineering teams.
A systems-thinking mindset—you view marketing operations as an engine of connected microservices and default to automating the repeatable.
Bonus Points
Experience building on internal orchestration platforms, worker nodes (e.g., Cloudflare Workers), or IPaaS environments.
Exposure to server-side tracking, edge technologies (e.g., Zaraz), CDPs, and account-based intent platforms (Demandbase, 6sense).
Working knowledge of global compliance frameworks (GDPR, CCPA) implemented programmatically across data pipelines.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $138,000 - $190,000.
For New York City based hires: Estimated annual salary of $132,000 - $182,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market.
Responsibilities:
Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications
Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices
Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers
Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
Native German speaker
with excellent written and verbal communication skills in German and English
7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies
Specialised sales industries experience: Public Sector
A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases
Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies
Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives
Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market
A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use
What We Offer:
Competitive base salary and commission structure
Equity participation in Anthropic's growth
Comprehensive benefits package
Opportunity to shape the AI industry in DACH and EMEA
Professional development and career growth opportunities
Location:
Munich, Germany (hybrid working available)
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are looking for a skilled and customer-focused
Service Engineer 2, Commercial Display,
to join our B2B TAC Support Team. In this role, you will provide advanced technical support for commercial display products and serve as a
Level II escalation point
for B2B customers, field service technicians, and integration partners.
This position plays a key role in delivering high-quality service experiences by supporting troubleshooting, repair planning, product issue analysis, service documentation, customer communication, and cross-functional collaboration. You will work closely with Sales, Product Development, Warehouse, Field Service teams to resolve complex technical issues and improve overall product and service quality.
The ideal candidate is a hands-on technical professional with strong problem-solving skills, a customer-first mindset, and experience supporting commercial display, IT, medical monitor, or related technology solutions in a B2B environment.
Responsibilities:
Provide technical support to B2B customers via email, phone, and onsite visits, troubleshooting and resolving issues related to commercial display products.
Serve as a Level II escalation resource by managing service tickets and supporting field service technicians, clients, and integration partners with complex technical issues.
Support IT and Medical Monitor product lines by providing customer-facing technical assistance and engineering support to ensure timely and effective issue resolution.
Analyze daily service data, prepare reports, identify trends related to product quality issues, and manage service parts orders associated with customer and product issues.
Understand the needs of B2B customers and develop tailored repair and support plans for large-scale users, including onsite repair support when required.
Conduct initial analysis of customer-reported quality issues and collaborate with R&D teams to identify root causes and develop effective corrective actions.
Use Jira and other internal systems to track technical issues, communicate with Korea headquarters, and support customer response and resolution plans.
Create knowledge articles and service documentation based on customer support cases, repair activities, and field insights.
Provide technical training and guidance to internal teams, relevant departments, and field service technicians.
Support warehouse logistics, service parts coordination, and other operational needs as required.
Participate in special projects, daily service operations, and customer site visits to support business and service objectives.
Perform other related duties assigned to support business, service, and customer satisfaction objectives.
Education / Experience (Requirements):
Bachelor’s degree in engineering or a related technical field.
Strong understanding of project specifications, technical drawings, blueprints, and technical documentation.
Solid background in AV and IT technologies, including networking, software, firmware, and commercial AV systems.
Strong customer service mindset with the ability to understand customer needs and deliver timely, practical, and effective solutions.
Excellent verbal and written communication skills, combined with strong analytical, troubleshooting, and problem-solving abilities.
Advanced proficiency in Excel, PowerPoint, (and Power BI)
Ability to travel up to 30% throughout the U.S.
Preferred Qualifications:
Hands-on experience as a Service Engineer, Service Technician, or in a similar technical service role, with experience supporting DV LED (Direct View LED Video wall), digital signage, IT monitors, medical monitors, hospitality displays, commercial signage, AV systems, or related technology solutions.
Experience in the electronics industry, particularly in service engineering, technical support, field service, or product support roles.
Certified Technology Specialist accreditation.
#LI-TF1
Recruiting Range
$73,000
—
$77,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Clinical Pharmacy team is an innovative team that utilizes a member-centric approach to provide comprehensive medication management services. The Pharmacy Programs Specialist will work to support Medicare quality metrics, medication management initiatives, and maintain Centers for Medicare and Medicaid Services compliance standards.
In this role, you would perform validation of claim adjudication ensuring appropriate access to care and support telephonic outreach for plan members, providers and other healthcare professionals. In addition, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners.
As a Pharmacy Programs Specialist you will:
Create, manage, and respond to cases and/or escalate to Clinical Pharmacists on the Team.
Contribute to improving Part D Star measures by resolving root causes of medication management problems and taking appropriate action to provide recommendations based on profile review or patient interview.
Represent for the Pharmacy team and participate in cross-functional team meetings
Collect and present data and trends from Pharmacy Benefits Manager (PBM) delegated functions to cross-functional operational workgroups to propose process improvements
Deliver on cross-functional team initiatives and ad-hoc projects that impact Clover business goals
Provide guidance to internal and external teams in regards to pharmacy clinical and regulatory workflows, policies and processes
Serve as a liaison between PBM Account Management Team and Clover Health and escalate any questions that need PBM involvement for resolution.
Organize pharmacy team meetings with internal and external partners.
Think critically and problem solve to prioritize and work more efficiently
Improve team’s capacity and knowledge
Distribute work to peers and strategize completion of quality assurance projects that require short turn around times
Provide recommendations on and deliver Part D content knowledge updates on internal knowledge base directory annually and ad-hoc
Lead educational training for cross functional teams on Part D knowledge and vendor platforms
Participate in call center quality assurance reviews
Perform strategic work to increase MTMP Star measure
Navigate and use tools and platforms required for task/queue-based work
Show curiosity as to how work impacts the business and how that work is generated
Complete a larger volume of assigned tasks with increasing focus on program/project-based opportunities and work and serve as a resource to others
Communicate with the pharmacy leadership team in a timely manner when issues arise.
File, review, and validate reports to ensure compliance with Medicare guidelines.
Gather data and generate reports to improve clinical pharmacy quality metrics.
Participate in training and orientation of new team members, as needed.
Execute other job duties as assigned.
Success in this role looks like:
Within 90 days:
You have seamlessly integrated into the Pharmacy team and completed all the necessary training modules, familiarize yourself with the organization's platforms, and established a strong knowledge of Clover Health Part D benefit. You are capable of validating claim adjudication to ensure appropriate access to care and provide telephone support to plan members, prescribers, and pharmacies.
Within 6 months:
You will be fully engaged in oversight of accurate Part D benefits that are in compliance with CMS requirements. You have demonstrated the ability to collaborate effectively with interdisciplinary teams, providing member experience support and contributing to resolving member medication related escalations.
Long-term:
You will be measured based on pharmacy operational metrics, the integration of innovative technologies to enhance pharmacy services and improve patient outcomes, the enhancement of operational efficiency, and contributions to achieving the organization’s strategic objectives and key results.
You should get in touch if:
You have a National Certification (CPhT) Pharmacy Technician License (preferred).
You have at least three (3) years of experience working in pharmacy, managed care organization, medical office or in a hospital setting.
You are fluent in English and Spanish, both orally and in writing.
You have an understanding of managed care.
You have PC skills in Windows-based applications.
You have excellent written and oral communication skills.
You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$53,800
—
$70,000 USD
Location: Bel Air, MD
Physical Therapist – Outpatient Orthopelvic
Bel Air, MD
Build Your Outpatient Physical Therapy Career with us!
At
Drayer Physical Therapy
, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.
We’re hiring a full-time Physical Therapist — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.
This role will treat an established caseload comprised of both orthopedic and pelvic health conditions (50/50) in a welcoming and inclusive environment focused on providing optimal outcomes.
Check out Upstream's
Pelvic Health Development Program
designed to help our clinicians develop expertise in clinical reasoning, recognize implicit biases and improve inclusive practice, focus on external and internal pelvic health assessment for all pelvises, as well as improve manual therapy skills and pain science!
Why Clinicians Choose Drayer Physical Therapy:
Competitive Physical Therapist compensation:
$78,000 – $95,000 / year
Achievable monthly clinical bonus program, over 90% of clinicians qualify
Student loan repayment assistance – directly to the principle of your loan!
100% employer paid medical health insurance premium option available
Dental and
Vision insurance
401(k) with company match
Generous PTO and paid holidays
Structured onboarding for new-grad Physical Therapists and ongoing mentorship
In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance!
Path to clinic ownership / partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Develop individualized, evidence-based care plans for your patients
Deliver high-quality, outcomes-driven therapy
Collaborate with peers in a fun, values-driven team environment
Build lasting connections with patients and local providers
Continue learning and growing through Upstream’s education and development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active Maryland
Physical Therapist license (or eligible)
A Better Place to Build Your PT Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Architect on the Partnerships team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events:
Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a
Sales Development Representative
to reach out to new and prospective clients globally, with a particular focus on the Apac region, Malaysia.
We’re a remote-first, internationally distributed team that values accountability, collaboration, and impact. If you’re motivated by solving meaningful challenges and building technology that makes a difference, we’d love to hear from you.
What You Will Be Doing:
Sales prospecting and lead generation across Malaysia
Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc
Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc
Researching companies and their representatives to define the most relevant targets and decision-makers
Pushing conversations to the product demo calls
Supporting Business Development Managers in their re-engagement with the targets
About You:
Demonstrated experience in lead generation/cold sales as a Business Development or Sales Development Representative in B2B cloud, SaaS software or financial services, compliance, crypto, RegTech
Outstanding writing, communication and negotiation skills; fluency in IT vocabulary; and ability to digest technical information & product specs
Good command of the English, Malay, and Chinese language
Experience with selling software solutions
Strong analytical skills in market research
Skilled user of LinkedIn, Crunchbase, email trackers, CRMs, etc.
Experience with Salesloft or similar platforms is a plus
Drive top-of-the-funnel lead generation for account executives and sales managers
Update and manage all sales activities, opportunities, and account information in CRM
Consistently achieve monthly quota of qualified opportunities
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Department
Cloudflare's Network Engineering Team builds and runs the infrastructure that runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world's largest networks with data centers in 190 cities worldwide and a couple of large specialized data centers for internal needs.
About the role
Cloudflare operates a large global network spanning hundreds of cities (data centers). You will join a team of talented network automation engineers who are building software solutions to improve network resilience and reduce engineering operational toil.
You will work on a range of tools, infrastructure and services - new and existing - with an aim to elegantly and efficiently solve problems and deliver practical, maintainable and scalable solutions. Leverage AI tools and automated assistants to streamline daily workflows.
Examples Of Desirable Skills, Knowledge And Experience
BA/BS in Computer Science or equivalent experience
3+ years of proven experience in developing software components for network automation.
Understanding of software development principles, design patterns, and various programming languages (like python and golang)
Proficient with modern Unix/Linux operating systems/distributions
Experience in MySQL, Postgres, Clickhouse (or equivalent SQL language)
Experience with CI/CD, containers and/or virtualization
Experience with Observability systems like prometheus, grafana (or equivalents)
Demonstrated experience working alongside AI assistants or automated tools to augment task execution and project delivery
Bonus Points:
Knowledge of Networking engineering, with competencies in Layer 2 and Layer 3 protocols and vendor equipment: Cisco, Juniper, etc.
Experience building and maintaining large distributed systems
Experience managing internal and/or external customer requirements and expectations
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €45,000-62,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London
About Engineering at Cloudflare
Cloudflare's Engineering team is responsible for the software platform that serves tens of millions of HTTP requests per second on average. We also build and run the tools that empower our colleagues to rapidly deliver products to market, as well as monitor and deploy software updates across the globe to over 200+ data centers. You'll experience the full breadth of technologies needed to run one of the world's largest networks serving the world's largest customers such as Shopify and VISA.
About The Team
The CDN Configuration team oversees the end-to-end configuration ecosystem across our edge platform. Our core mission is delivering a coherent, safe, highly performant, and resilient experience that empowers customers to modify their traffic routing with absolute confidence. We enable users to build and tailor their own virtual network by rapidly generating settings and deploying updates globally without friction. While core teams engineer individual edge components, our group architecturally unifies these capabilities, enabling customers to seamlessly orchestrate their entire pipeline.
What you'll do
Collaborating with skilled software professionals, you will deliver robust mechanisms that grant users total governance and safety across their network settings. Your focus involves architecting services that let users seamlessly prototype, execute, evaluate, and discard tailored traffic rules, ensuring optimal alignment with their operational requirements. This scope extends far beyond a solitary codebase; you will directly interface with distributed edge platforms, partnering with cross-functional groups to streamline and fortify our global infrastructure.
In this role, you will stand at the intersection of core application deployment and infrastructure operations, driving technical alignment alongside engineering peers across the organization.
Examples of desirable skills, knowledge and experience
Solid competencies in practical computer science, applying the right algorithms, data structures, concurrency control systems to software design, and building large, distributed systems
Experience operating production systems safely — deployment, rollout, rollback, and observability
Driving communication and consensus across teams
A drive for continuous improvement when it comes to both operations and new product development
Bonus Points
These are things which the role is likely to require; we're happy to help you learn on the job, but prior experience is beneficial
Experience of languages: Rust, Go
Knowledge of web servers and web protocols
Distributed systems, and distributed configuration or state-distribution systems
Experience with safe deployment: progressive rollout, versioning/snapshots, CI/CD
Web security issues and industry standards
Most importantly, we are looking for people who want to learn something new. We maintain the largest web server in the world, and we face unique challenges. You will be collaborating and designing innovative solutions to improve the life of millions of people around the globe, everywhere they are, whatever their needs are.
Join and help us build a better Internet!
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Paris
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work.
This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.
RESPONSIBILITIES
- Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics.
- Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs.
- Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale.
- Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption.
- Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity.
- Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment.
- Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders.
- Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.
FIRST 3 MONTHS
You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.
FIRST 6 MONTHS
You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.
MUST HAVE EXPERIENCE & SKILLS
- 5+ years building technical products in complex or fast-changing environments.
- Proven track record taking products or major features from ambiguous problem spaces through launch and iteration.
- Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences.
- Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact.
- Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction.
- Experience leading cross-functional work without relying on formal authority.
- Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges.
- Excellent written and verbal communication, especially in an async environment.
- Comfort creating clarity and driving decisions in highly ambiguous contexts.
- Strong ownership and autonomy: you act without waiting to be told.
- Team-first mindset, low ego.
NICE TO HAVE
- Experience in crypto, DeFi, traditional finance, or fintech.
- Familiarity with lending markets, smart contracts, or permissionless protocols.
- Experience shipping products with significant security, audit, regulatory, or governance considerations.
- Experience working with research & development teams
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Mumbai
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.
Purpose of the Job:
To manage clinical operations, facilitate referrals, and monitor the quality of care delivered by the provider network.
It is a permanent position focused on operationalizing high-quality clinical care.
Working Hours: 48 hours per week.
Schedule: 5 or 6 days a week; various shifts may be applicable.
Hybrid Work: Hybrid working can be considered as per the need of the job.
Responsibilities:
1. Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering to Lyra’s established risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or the partner provider network, matching based on clinical specialty and language preference.
Accurately capture and document all clinical intake data, including CORE-10 scores and work impact metrics, in the database to ensure a seamless handover to the treating clinician.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, ensuring they meet the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust the treatment plan as necessary, or escalate to the Senior CCM for complex case review.
4. Documentation Oversight & Quality Assurance
Conduct systematic monitoring of all active clinical cases from initiation to closure to ensure strict adherence to Lyra’s clinical documentation standards.
Proactively follow up with internal clinicians and affiliate providers to secure missing or delayed clinical notes, treatment plans, and discharge summaries.
Audit case files for the accurate inclusion of outcome measurements, specifically tracking the consistent use of CORE-10 and work impact scores.
Ensure all clinical documentation is captured within the database in a timely manner, maintaining a high standard of data integrity for audit readiness.
Identify and escalate recurring documentation gaps to the Senior CCM to facilitate targeted provider training and performance management.
5. Affiliate Network & Specialty Support
Serve as the primary point of operational contact for the partner provider network, offering continuous support regarding administrative and portal requirements.
Maintain and verify the accuracy of the affiliate database, ensuring all partner providers have professional, updated bios that reflect their current clinical expertise.
Routinely audit and update provider specialties and language proficiencies to ensure the intake team can perform precise referral matching.
Assist in the onboarding process by training new affiliates on Lyra’s specific clinical protocols, risk management procedures, and case referral workflows.
Support partner providers in navigating cross-border referral processes and understanding local compliance nuances.
6. Protocol Adherence
Intervention Alignment: Rigorously audit treatment plans to ensure all clinical interventions align with Lyra’s evidence-based, short-term, and solution-focused models.
Workplace Focus Integration: Evaluate clinical goals to ensure they are specifically designed to improve the service user’s level of functioning within the workplace, focusing on "Work Impact" and productivity restoration.
Goal-Oriented Care: Verify that every treatment plan includes clear, measurable objectives that can be reasonably achieved within the prescribed short-term session limit.
Clinical Gatekeeping: Identify and address "clinical drift" where therapy may be deviating from the brief intervention framework or losing its workplace-centric focus.
Standardized Assessment Review: Monitor the consistent application of clinical outcome measures (such as CORE-10) to validate that the intervention protocol is resulting in measurable symptom reduction.
Provider Consultation: Provide direct feedback and consultation to partner providers when treatment plans do not meet Lyra’s specific clinical protocols or service level agreements.
Case Escalation: Manage the transition of cases that require longer-term or higher-acuity care, ensuring the handover remains compliant with Lyra’s global clinical standards and local professional guidelines.
7. Miscellaneous
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in every interaction with colleagues, providers, and service users.
Task Ownership & Accountability: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization Initiatives: Proactively identify gaps in current workflows and take the initiative to propose and implement solutions that enhance operational efficiency and clinical outcomes.
Cross-Functional Coordination: Collaborate seamlessly with the Clinical Lead, Client Success, and Product teams to ensure the delivery of the highest quality care to both clients (companies) and individual customers.
Workshop Delivery & Training: Participate in opportunities to deliver onsite or online workshops and training sessions for client organizations as requested.
Content Creation: Contribute to the development of clinical content, training manuals, and affiliate-facing materials to maintain Lyra’s position as a thought leader in mental health.
Event Participation: Represent Lyra Health at professional events, webinars, and industry conferences to promote Lyra’s transformative care model and clinical research.
Experience:
Qualification: Masters in Clinical or Counseling Psychology; RCI registration is desirable.
Experience Level: 3–6 years of progressive working experience in a clinical setting.
Specialized Experience: Strong preference for candidates with a background in EAP or workplace mental health, particularly with work-impact cases.
Global Exposure: Experience navigating diverse healthcare systems and cultural nuances is preferred.
Technical Skills: Proficiency in Google Suite and CRM systems.
Linguistic Skills: Must be bilingual in Hindi and English.
About You:
Clinical Acumen: Strong clinical understanding with the ability to identify and assess clinical risk within a case management framework.
Problem Solver: Analytical approach to solving operational bottlenecks and navigating network challenges.
Autonomous & Accountable: Able to manage individual caseload responsibilities and escalate clinical concerns accurately.
Detail-Oriented: Meticulous attention to detail in monitoring clinical notes and auditing outcome measurements (CORE-10).
Communicator: Clear verbal and written skills for managing relationships with external providers and internal teams.
Proactive & Adaptive: Continuous improvement mindset to refine referral and coordination processes.
Organized: Exceptional ability to prioritize operational tasks and meet reporting deadlines under pressure.
Collaborative: Collaborates effectively with internal stakeholders to achieve a seamless global account experience.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
О проекте: Международный проект в области AI Security, связанный с разработкой сред, которые помогают LLM-моделям проходить обучение с подкреплением для задач, связанных с кибербезопасностью. Эти среды содержат задания в различных областях кибербезопасности (пентестинг, реагирование на инциденты, эксплуатация, вредоносное ПО и т.д.), цель — создавать достаточно сложные задачи, чтобы модель допускала ошибки, но которые остаются решаемыми для профессиональных специалистов. Это не классическая позиция Pentester или Red Team Engineer. Основная задача — создавать сложные, но реалистичные и проверяемые security-сценарии, в которых LLM-модели совершают ошибки из-за недостатков в рассуждении (reasoning), а не из-за неоднозначных инструкций или ограничений среды.
Задачи:
— Проектировать security-сценарии для оценки и обучения LLM-моделей
— Создавать environments с использованием GitHub, Slack и других инструментов, встречающихся в реальной разработке
— Разрабатывать задачи, требующие сложного многошагового reasoning
— Моделировать реальные offensive security-сценарии (supply chain attacks, malicious pull requests, exploitation через GitHub Actions и другие техники)
— Проверять сценарии на нескольких frontier-моделях и анализировать причины ошибок
— Формулировать ожидаемое поведение модели и описывать, почему ошибка считается reasoning failure
— Автоматизировать создание и проверку задач с использованием Python и других инструментов
Требования:
— 5+ лет практического опыта в Offensive Security, Application Security или Web Penetration Testing
— Глубокое понимание современных техник атак и поверхности атаки веб-приложений, API, GitHub, CI/CD и связанных экосистем
— Практический опыт penetration testing и исследования безопасности приложений
— Опыт разработки на Python и/или JavaScript
— Навыки статического и динамического анализа кода (Python, JavaScript, Java)
— Умение самостоятельно исследовать новые направления, проектировать сложные сценарии и объяснять результаты
— Свободный английский язык (Upper-Intermediate / B2+)
— Практический опыт работы с современными LLM-моделями
— Понимание особенностей работы LLM, ограничений и типичных failure modes
— Интерес к AI Security и исследованию поведения LLM
Будет плюсом:
— Практический опыт AI Red Teaming или LLM Security
— Опыт работы с Agentic AI, AI Agents или Model Evaluation
— Опыт исследований безопасности GitHub Actions, CI/CD, Supply Chain Security
— Сертификаты OSWE, eWPTXv2, OWEE, OSWA или аналогичные
— Публикации, write-ups, участие в Bug Bounty, HackTheBox, TryHackMe, Pwn2Own или других проектах
Условия:
— B2B-контракт (с ИП)
— Оплата в долларах США
— Part-time: ориентировочно 5–20 часов в неделю
— Минимальный объем — 1–2 задачи в неделю
— На выполнение одной задачи обычно требуется 5–10 часов
— Локация — строго вне РФ (либо уже за пределами РФ, либо готовность к релокации)
— Старт — ASAP
О проекте: Международный проект в области AI Security, связанный с разработкой сред, которые помогают LLM-моделям проходить обучение с подкреплением для задач, связанных с кибербезопасностью. Эти среды содержат задания в различных областях кибербезопасности (пентестинг, реагирование на инциденты, эксплуатация, вредоносное ПО и т.д.), цель — создавать достаточно сложные задачи, чтобы модель допускала ошибки, но которые остаются решаемыми для профессиональных специалистов. Это не классическая позиция Pentester или Red Team Engineer. Основная задача — создавать сложные, но реалистичные и проверяемые security-сценарии, в которых LLM-модели совершают ошибки из-за недостатков в рассуждении (reasoning), а не из-за неоднозначных инструкций или ограничений среды.
Задачи:
— Проектировать security-сценарии для оценки и обучения LLM-моделей
— Создавать environments с использованием GitHub, Slack и других инструментов, встречающихся в реальной разработке
— Разрабатывать задачи, требующие сложного многошагового reasoning
— Моделировать реальные offensive security-сценарии (supply chain attacks, malicious pull requests, exploitation через GitHub Actions и другие техники)
— Проверять сценарии на нескольких frontier-моделях и анализировать причины ошибок
— Формулировать ожидаемое поведение модели и описывать, почему ошибка считается reasoning failure
— Автоматизировать создание и проверку задач с использованием Python и других инструментов
Требования:
— 5+ лет практического опыта в Offensive Security, Application Security или Web Penetration Testing
— Глубокое понимание современных техник атак и поверхности атаки веб-приложений, API, GitHub, CI/CD и связанных экосистем
— Практический опыт penetration testing и исследования безопасности приложений
— Опыт разработки на Python и/или JavaScript
— Навыки статического и динамического анализа кода (Python, JavaScript, Java)
— Умение самостоятельно исследовать новые направления, проектировать сложные сценарии и объяснять результаты
— Свободный английский язык (Upper-Intermediate / B2+)
— Практический опыт работы с современными LLM-моделями
— Понимание особенностей работы LLM, ограничений и типичных failure modes
— Интерес к AI Security и исследованию поведения LLM
Будет плюсом:
— Практический опыт AI Red Teaming или LLM Security
— Опыт работы с Agentic AI, AI Agents или Model Evaluation
— Опыт исследований безопасности GitHub Actions, CI/CD, Supply Chain Security
— Сертификаты OSWE, eWPTXv2, OWEE, OSWA или аналогичные
— Публикации, write-ups, участие в Bug Bounty, HackTheBox, TryHackMe, Pwn2Own или других проектах
Условия:
— B2B-контракт (с ИП)
— Оплата в долларах США
— Part-time: ориентировочно 5–20 часов в неделю
— Минимальный объем — 1–2 задачи в неделю
— На выполнение одной задачи обычно требуется 5–10 часов
— Локация — строго вне РФ (либо уже за пределами РФ, либо готовность к релокации)
— Старт — ASAP
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a talented Senior Software Engineer with a passion for building enterprise grade software to join the team. You will be focusing on developing world-class enterprise capabilities and features in support of our largest and most sophisticated customers. The work we do is both highly visible and critically important to the long term growth and success of Fivetran. You will have an impact across the entire product as we develop our next generation of enterprise, data governance, and solutions engineering offerings.
This team is tasked with evolving a high performance extract-load-transform data integration system that enables our connector teams to ship the Fivetran ELT product using powerful abstractions. The role will challenge you to solve problems in the domains of performance engineering, data security, and cluster orchestration. You don’t necessarily need to be a subject matter expert before you join us (you will be one before you leave!).
We're looking for people who can understand the key values that make our product great and implement those values in the many small decisions you make every day.
This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team
Technologies You’ll Use
Java
SQL
Bazel, BuildKite, Docker, Kubernetes, Github
AWS, GCP, Azure
Postgres database
What You’ll Do
Design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability.
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems.
Software engineering foundation - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices.
Experience working with distributed systems and cloud security concepts
Demonstrated ability to write well-structured and performant code
Ability to lead software and infrastructure design to satisfy project requirements
Can identify design flaws in existing systems and come up with improvements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s.
Experience interacting with continuous integration tools like Buidkite.
Knowledge of observability tools like New Relic/Grafana is a plus
Knowledge of Data Engineering is a plus
Optional (Bonus Skills)
Experience in data processing (ETL, ELT) and/or cloud-based platforms.
#LI-HYBRID
#LI-PE1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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УдалённоseniorРоссия, США; Условия: B2B-контракт (с ИП) Оплата в долларах США Part-time: ориентировочно 5–20 часов в неделю Минимальный ожидаемый объем — 1–2 задачи в неделю На выполнение одной задачи обычно требуется от 5 до 10 часов, в зависимости от сложности Локация — строго вне РФ (либо уже находиться за пределами РФ, либо быть готовым к самостоятельной релокации) Старт — ASAP
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