Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
WHY THIS BET
Most humanoid efforts are racing toward fully general-purpose bipeds with five-fingered hands. We made a different call — informed by direct customer conversations and a team that has actually deployed robots at fleet scale in prior companies. Our wedge is the practical one: wheeled industrial humanoids that solve real customer problems today, on a generalized hardware platform with generalized learning paradigms.
What that means for the role: The combination of generalized hardware and generalized learning lets us deploy and integrate astonishingly fast — high-performance capability landing in customer facilities in days to weeks, not quarters. Industrial customers used to the multi-quarter integration cycles that are the industry norm consistently tell us this looks different. It is.
HOW WE THINK ABOUT AI
The AI stack is our long-term flywheel. We are aggressively pushing the envelope on modern robot learning — fleet learning, embodied agents, foundation models for autonomy — and leveraging AI agents across the product workflow itself. The platform is generalized enough that a capability trained once propagates across every robot in the field. Our public AI white paper has more: https://thehumanoid.ai/ai/
ABOUT THE ROLE
As VP of Industrial Product Engineering, you will be the single engineering owner of industrial product delivery — the person who, across hardware, software, AI, and system integration, makes sure what we ship is what our customers actually need, in the order they need it, on the timeline they need it.
You won't run a siloed sub-org. You will work as a peer to our functional engineering leaders — hardware, software, AI, test — leading prioritization for engineers dedicated to the industrial product. Think of this as a technical GM for industrial: you own what and when; you partner with functional leads who own how.
This role reports directly to the CTO.
WHAT YOU'LL DO
- Own end-to-end engineering delivery for the industrial product — from design, through pilots, through scale and iteration in the field — across HW, SW, AI, and system integration & test.
- Direct prioritization for the engineers hard-allocated to industrial across our matrixed functions (industrial / common / home). Partner closely with functional leads on shared platform work, and with Ops on manufacturing readiness.
- Be the single source of truth on industrial engineering delivery and forward roadmap for the CEO, Commercial team, Product, and customers.
- Build a delivery engine that releases production software on a fast, predictable cadence and that scales beyond the first industrial product line.
WHAT YOU BRING
- 15+ years in engineering leadership, with a track record of shipping multi-disciplinary HW/SW/AI products at meaningful scale.
- Software-biased background. Most of the long-term work here is software and AI — deployment, fleet learning, capability iteration. We need a leader whose center of gravity is software, with the HW and AI fluency to drive us to a world-class holistic product.
- Deep understanding of the industrial market — what real industrial customers in logistics, manufacturing, automotive and adjacent verticals actually buy, integrate, and rely on. UK or EU industrial experience is a strong plus; US industrial deployment experience is equally valued.
- Demonstrated ability to lead through influence in a matrix — you have driven outcomes across teams you didn't directly manage, and you can show how.
- You have taken product from zero to one, and have delighted customers with innovative solutions to solve their real pain points.
- Deep technical credibility across HW, SW, and modern AI — enough to debate functional leads as a peer, not just review their work.
- Comfort operating across distributed teams (London, Boston, Vancouver, San Diego).
- Calibrated for the pace of a company moving from prototype to production at the same time it's raising and growing.
WHAT SUCCESS LOOKS LIKE AT 12 MONTHS
- Long term pilots transition smoothly into scaled deployments at multiple customer locations.
- Robots in reliable operation around the clock, delivering to strict SLAs.
- HW, SW, and AI are all moving at best-in-class quality — none of the three is sacrificed to hit a near-term gate.
LOCATION
London required. The role requires daily proximity to the people you'll be coordinating with across engineering/ops/product/business.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Location: Finland
- Department: Reliability & Mission Assurance
- Reports to: Manager, Reliability & Mission Assurance
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
This role is responsible for ensuring the quality, maturity, and continuous improvement of ICEYE’s supplier base, from selection through ongoing performance management. The Supplier Quality Engineer leads supplier preselection and audits, manages technical and quality requirement flow-down, drives supplier change control and supplier part qualification activities to ensure reliable, compliant, and manufacturable products.
The position reports to the Mission Assurance & Reliability team and collaborates closely with Supply Chain, Engineering, and AIT Engineering. It plays a key role in strengthening ICEYE’s supply ecosystem by aligning supplier capabilities with design and production needs, enabling scalable and reliable manufacturing operations across all external partners.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Lead supplier preselection and follow-up audits to assess capability, maturity, and compliance with ICEYE and industry standards.
- Define and communicate technical and quality requirements to suppliers, ensuring full understanding and compliance throughout the supply chain.
- Monitor supplier performance using defined metrics (e.g., delivery quality, NCR rates, on-time delivery, responsiveness) to identify gaps and drive improvement actions.
- Manage supplier change requests, part and process approvals, and configuration control activities in coordination with the Engineering Teams and Configuration Management Team.
- Lead supplier part qualification activities ensuring compliance with technical, quality, and regulatory requirements prior to production release.
- Identify, assess, and proactively mitigate supplier-related risks, ensuring continuity of supply and minimizing impact to product quality and delivery.
- Collaborate early with Design and AIT Engineering teams to gather manufacturability and inspectability feedback from suppliers.
- Implement and track supplier improvement plans to increase supplier maturity and readiness.
- Act as the primary point of contact for supplier-related quality issues, including management of non-conformances (NCs) and deviation/waiver requests, ensuring timely resolution and closure.
What we’re looking for
Must haves:
- Degree in Engineering (preferably Mechanical, Mechatronics, Aerospace, or related field)
- Minimum 3 years of experience in Supplier Quality, Manufacturing Quality, or similar roles.
- Strong knowledge of supplier quality management for mechanical parts and assemblies (machined parts, composites, electromechanical assemblies), including supplier audits, qualification (FAI/PPAP or equivalent), and performance monitoring
- Deep understanding of mechanical manufacturing processes (CNC machining, surface treatments, and assembly) and inspection/verification methodologies, with a focus on dimensional conformity, workmanship, and product reliability
- Experience with non-conformance (NC) management, root cause analysis (8D, 5 Whys, Ishikawa, etc.), and CAPA implementation in mechanical manufacturing environments
- Ability to read and interpret mechanical drawings, GD&T requirements, 3D CAD models, specifications, material standards, and manufacturing process documentation
- Strong focus on traceability, configuration control, and engineering change management for mission-critical mechanical hardware and assemblies
- Data-driven approach to analyzing supplier performance, quality metrics, inspection results, and continuous improvement opportunities
- Strong communication and stakeholder management skills across suppliers and internal teams
- Ability to influence and drive results without direct authority
- Structured problem-solving and analytical thinking
- High ownership with a proactive, hands-on approach
- Ability to manage multiple priorities in a fast-paced, evolving environment
Nice to haves:
- Experience evaluating and approving special processes (e.g. heat treatment, coating, NDT) and ensuring supplier compliance with applicable industry and customer requirements.
- Experience with ERP and MES systems in production environments
- Experience in aerospace, defense, automotive, or high-reliability manufacturing environments.
Application Process
- Screening
- Initial Interview
- Task & Presentation
- Final On-site / Remote Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Location: Dublin
As a Solutions Architect inside the Solutions Center of Excellence, you will serve as a strategic, technical partner in our most complex enterprise sales cycles. You are a recognized subject matter expert who empowers global teams and customers to achieve their mission by showcasing "the art of the possible" through deep technical expertise in Asana’s API, AI, and platform ecosystem.
You will manage large, complex technical projects with our strategic customers, influencing both internal product roadmaps and external customer technology frameworks. This role is a transformation from one-off technical fixes to building the architectural foundation that orchestrates work at scale.
This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What You’ll Achieve
Strategic Team-Selling:
Partner with Account Executives and Solutions Engineers to design innovative, integrated solutions that transform customer workflows and drive strategic business growth for Tier 1 accounts.
Technical Validation & MVPs:
Own the design and execution of technical proof-of-concepts (POCs) and minimum viable products (MVPs) that prove Asana’s value as a platform.
Platform Evangelism & Enablement:
Level up the broader Solutions organization by creating technical guides, reusable demo assets, and training programs on non-code and low-code technical engagements.
Product Partnership:
Serve as the "eyes in the field" for R&D, capturing insights from global enterprise engagements to influence the future roadmap of Asana’s API and AI capabilities.
Architectural Leadership:
Develop "before/after" architectural frameworks and workflow diagrams that illustrate how Asana integrates into diverse customer tech stacks.
Scaled Impact:
Identify repeatable technical patterns and turn them into global assets—such as custom script galleries or workflow templates—that enable self-service across the revenue organization.
Roadmap Influence:
Partner directly with Product Management and Engineering to identify gaps and proactively shape the long-term platform strategy and roadmap.
About You
Expert Architect:
You have 6–10+ years of experience in a technical customer-facing role (Solutions Engineering, Architecture, or Technical Consulting)
Proven Orchestrator:
Extensive experience leading complex, multi-stakeholder projects end-to-end or building technical programs from the ground up.
Deep Technical Acumen:
Proficient in scripting (Python, JavaScript, or Node.js) and designing custom integrations using RESTful APIs and serverless architectures (e.g., AWS Lambda).
Strategic Thinker:
You look "around corners" to identify technical obstacles before they arise and can articulate complex initiatives across cross-functional teams to gain internal buy-in.
Independent Driver:
A self-starter and independent thinker who thrives in dynamic environments and takes total ownership of outcomes.
Master Storyteller:
Comfortable presenting a bold vision of the future to C-level executives, moving beyond feature-selling to value-based solutioning.
Global Collaborator:
Skilled at influencing without authority and working across regions (NAMER, EMEA, APAC) to standardize best practices while respecting regional nuances.
Continuous Learner:
Passionate about emerging technologies, particularly AI/LLMs, and eager to leverage them to enhance organizational productivity.
Cross-Functional Catalyst:
Proven ability to align marketing, business, and product teams to deliver cohesive, high-value solutions.
Leadership:
Demonstrated ability to delegate, oversee the work of others, and mentor junior team members.
Commercial Acumen:
Deep knowledge of software and SaaS buying behaviors and enterprise procurement cycles.
Domain Knowledge:
Deep understanding of the work management category and how enterprise technology ecosystems (CRM, iPaaS, Cloud Hosting) intersect.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What We’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated On Target Earnings (OTE) is between €115,000 - €130,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package will include additional components such as equity, variable bonus, and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: United Kingdom; Dubai; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain, the UK, or the UAE.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent (local contract)
UAE: Full-time, permanent via Deel (our employer of record in the UAE)
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates
We are hiring the Procurement Lead to build the procurement function and policy from the ground up and drive standardization and savings across our largest spend categories: Networks, Sales & Marketing, and IT/Software.
You will design how Airalo buys, embed a disciplined purchase-to-pay process into our new ERP, and turn fragmented, function-by-function spending into a governed, competitive, and auditable process, and drive savings to every dollar we spend with third parties.
This is a senior role for a builder who will set the policy, run the high-value negotiations, and deliver hard savings that fund growth and protect EBITDA. You will report to the CFO and partner across every spending function in the company.
What you'll do:
Procurement policy & governance
Design and roll out Airalo's procurement policy, delegation-of-authority thresholds, supplier onboarding, and competitive-tendering standards.
Establish clear, proportionate approval workflows that bring control without slowing the business.
Category management
Own the category strategies across the major spend areas: network and infrastructure spends, S&M (agencies, media, martech), IT and SaaS, and professional services.
Build single source of truth with spends visibility and a vendor taxonomy so we know what we buy, from whom, and on what terms; build standardization and a framework to adhere to credit terms.
Maintain a validated savings pipeline reported with Finance, and ensure segregation of duties, audit trail, and anti-fraud controls aligned to the SOX-lite framework.
Strategic sourcing & negotiation
Lead competitive sourcing and high-value negotiations on a total-cost-of-ownership basis; set and deliver savings targets and improve working capital.
Partner with Finance's zero-based budgeting and the process to convert sourcing wins into budgeted savings;
Supplier & contract management
Own master agreements, a renewals calendar, supplier performance, and third-party risk and due diligence.
Purchase-to-pay process & systems
Follow through the PO/PR process and three-way match, support clean accruals, and embed procurement into the ERP as a core stakeholder.
What you'll bring:
10+ years in procurement, strategic sourcing, or commercial / category management, including building or materially scaling a procurement function in a fast-growth company.
Deep category expertise across indirect spend (marketing, IT/SaaS, professional services); exposure to network, telecom, or infrastructure spend like capacity, routing, wholesale in a must have.
Track record of running competitive tenders and complex negotiations with measurable, validated savings.
Hands-on experience designing PO/PR and purchase-to-pay processes, potentially within an ERP (SAP, Oracle, or Microsoft) environment.
Strong command of procurement policy, delegation of authority, supplier risk, and controls.
Influence without authority: credible with senior leaders across Networks, Marketing, and Technology, able to change buying behaviour with evidence.
Preferred Experience
Experience in a high-growth company, including controls and audit-readiness maturity.
Direct involvement in an ERP / P2P implementation.
Comfort operating in a globally distributed, multi-currency, multi-jurisdiction business.
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
🇦🇪 Why people join us in the UAE
We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.
Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions.
What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
Given this role is remote and available to candidates across some countries in Europe, this range represents the full salary range for this role across our available locations in the EU. To ensure equity based on where you reside we use a tiered location model:
📍 UK: £76,800 - £115,200
📍 Spain: €75,200 - €112,800
📍 UAE: 401,200 AED - 576,000 AED
Your Home Destination 🛫: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: Barcelona; Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) or Barcelona, Spain (Hybrid)
Engineering at Monzo
Monzo has successfully launched in Ireland and is expanding across Europe. We're now entering the next phase of our journey: building and scaling a multi-market European bank.
The EU Engineering organisation sits at the centre of that ambition. We are responsible for helping Monzo launch, grow and operate across Europe, navigating everything from product-market fit and customer growth to regulatory requirements, localisation and operational scale.
Unlike most engineering organisations at Monzo, EU does not own a single product area. We work horizontally across the company, partnering with teams across Payments, Core Banking, Growth, Wealth, Customer Operations, Fincrime, Platform and many others to bring Monzo's products to new markets and deliver great customer experiences locally.
As an Engineering Director, you'll lead a distributed engineering organisation across the UK, Spain and remote locations. You'll partner closely with Product, Design, Data, Operations, Risk, Compliance and executive stakeholders to solve complex problems that span organisational boundaries.
Success in this role comes through influence, relationships and organisational leadership as much as execution. You'll need to build alignment across a wide range of teams, create clarity in ambiguity, and help Monzo discover what works in new markets while establishing the foundations that allow us to scale across Europe.
This is one of Monzo's most strategically important areas and a unique opportunity to help build a European bank from the ground up.
What you’ll work on
Lead a distributed engineering organisation spanning multiple squads, markets and countries.
Build and develop Engineering Managers, Senior Engineering Managers and senior technical leaders.
Partner with Product, Design, Data, Research, Operations, Risk and Compliance leaders to define and execute Monzo's European strategy.
Drive alignment and execution across numerous collectives to ensure Europe receives the capabilities it needs to succeed.
Shape how Monzo approaches market expansion, localisation, regulatory requirements and multi-market product development.
Influence priorities and outcomes across teams that do not directly report to you.
Create clarity and momentum in highly ambiguous problem spaces where ownership and solutions are not always obvious.
Design and evolve organisational structures, operating models and planning processes that allow Monzo to scale effectively across Europe.
Help identify and validate product-market fit in new markets while balancing short-term delivery and long-term strategic investments.
Partner closely with executive leadership to shape the future of Monzo's European business.
You should apply if
You have experience leading large engineering organisations through other leaders, including Engineering Managers, Senior Engineering Managers and senior individual contributors.
You have successfully operated in highly complex organisations where outcomes depend on collaboration across many teams and functions.
You are exceptional at building relationships and influencing without direct authority.
You can navigate ambiguity and create clarity where goals, ownership or priorities are not yet fully defined.
You have experience scaling organisations through periods of rapid growth, organisational change or market expansion.
You enjoy solving organisational and business problems, not just technical ones.You can balance strategy and execution, translating ambitious goals into tangible outcomes.
You are comfortable making decisions in environments where there is rarely a perfect answer.
You have a strong track record of building high-performing leadership teams and developing future leaders.
You are energised by the challenge of building something new and helping shape the future of Monzo's international expansion.
The interview process
After an informal ~30 min recruiter call our interview process involves 2 main stages:
Initial Call (1 hour)
You'll meet with one of our senior engineering leaders. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)
Loop Stage
- This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as execution and leadership interviews.
At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on
tech-hiring@monzo.com
. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.
How we work 💻:
Locations & Flexible Working (If you're in the UK) :
Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles.
We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨
Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online.
Set up a work schedule that delivers impact and fits your life.
At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance.
You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨
Work the way that works for you with Monzo! 💼
What’s in it for you
✈️ We can help you relocate to the UK or Spain
✅ We can sponsor visas for the UK (not Spain)
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 ( a year for books, training courses and conferences
#LI-AL1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Train, test, and ship models that power Peec AI’s recommendations - helping customers boost their visibility in AI search
- Develop algorithms that extract actionable insights from AI search behavior, creating data-driven recommendations that help brands increase their AI Search visibility
- Own the full model lifecycle from experimentation to production deployment, working closely with engineering to integrate ML solutions into our systems
- Design and implement data pipelines to ingest, process, and analyze large volumes of data
WHAT WE’RE LOOKING FOR
- Proven backend development skills in Python with experience building APIs, data pipelines, or ML infrastructure, and familiarity with tools like FastAPI, Docker, and cloud platforms (preferably GCP)
- Deep curiosity about how LLMs work, with the ability to reverse-engineer AI search behavior and translate patterns into actionable product features
- Track record of taking projects from research to production in a fast-moving startup environment, with strong problem-solving skills and comfort working with ambiguous, evolving problems
- Excellent communication skills with the ability to explain complex technical concepts to customers and stakeholders
OUR DATA SCIENCE STACK
- Languages: Python, SQL
- Libraries: Pandas, NumPy, HuggingFace, PyTorch, TensorFlow, ONNX
- Backend: GCP, Cloud Functions, Firestore, Postgres, AlloyDB, BigQuery
- AI Models: OpenAI, Claude, Perplexity, Gemini, Llama, etc.
BONUS POINTS
- Contributions to open-source projects
- Deployed side/hobby projects that we can check out
- Presented research papers at top ML or AI conferences
- Having started a company before or worked at a high-growth startup
- Fluency in Typescript
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰 £138,000 to £176,000 + Incentive Awards tied to your performance +
benefits
|
Hear from the team
✨
About the role
Borrowing is one of Monzo’s most important growth engines. We’ve built strong scale in the UK, and the next phase is even more ambitious: grow in the UK, expand into new customer segments, and build the underwriting capability needed to scale into Europe.
We’re looking for a
senior ML leader
to help shape that next phase.
You’ll lead a high-calibre team of ML scientists and help define Borrowing’s ML roadmap across UK growth, new customer segments, and EU expansion. You’ll work across underwriting, pricing, limits, and lifecycle decisioning — improving today’s models while helping build the next generation of capability for Monzo.
This role combines
near-term commercial impact
with
long-term strategic advantage
:
improving performance across our range of products
unlocking new data and faster model development
helping Monzo build underwriting that scales into new markets
shaping how advanced ML and AI can create real value in Borrowing
You’ll partner closely with leaders across Credit Strategy, Product, Engineering, Model Validation, Data, and Platform, and influence decisions that shape both business performance and the long-term architecture of credit decisioning at Monzo.
What you’ll own
Borrowing ML roadmaps across UK optimisation, new customer segments, and EU expansion
Faster model improvement through new data and feature engineering
How Monzo uses Open Banking, transaction intelligence, and external data in credit decisioning
More portable underwriting capabilities across products, customer segments, and markets
Hiring, leading, and developing a high-performing ML team
Raising the bar on model quality, governance, tooling, and speed of iteration
What you’ll be working on
Examples of the challenges you could help lead:
Improving underwriting models across Loans, Flex, and Overdrafts
Expand the data we use in our models
Building better feature engineering and model shipping capability
Improving transaction intelligence for credit use cases
Developing underwriting capabilities for new customer segments and EU markets
Shaping Monzo’s approach to advanced ML and AI
Our technology stack
We rely heavily on the following tools and technologies, although we do not expect applicants to have prior experience of all of them:
Google Cloud Platform
BigQuery SQL and dbt
Python and the PyData stack
Google AI Platform
AWS
Python for ML services
Go for backend services
AI tooling for productivity
Google Workspace including Gemini
ChatGPT Enterprise
Claude Code
You should apply if
You want to shape the next phase of credit decisioning at one of Europe’s most ambitious fintechs
You enjoy combining strategic leadership with strong technical judgment
You’re excited by the intersection of underwriting, data, product, and platform capability
You like building teams as much as building models
You care about real customer and business impact
You must have
Credit and machine learning
Strong knowledge of machine learning, statistics, and decisioning systems
Deep experience in credit risk and lending
Experience building, deploying, and iterating credit models in production
Experience pushing the innovation frontiers of the credit industry
Leadership and delivery
Experience leading and developing senior ML scientists
Strong cross-functional leadership with Product, Credit Strategy, Engineering, and Validation
Track record of turning strategy into practical delivery in a regulated environment
It would be great if you also have
Experience across more than one market
Experience with advanced ML methods and AI on structured financial data
The interview process
30 min Recruiter Call
45 min Initial Call
60 min ML technical interview
60 min People Leadership interview
60 min Product / Credit ML interview
All interviews will be conducted through Google Meet.
What’s in it for you
💰 £138,000 to £176,000 ➕ plus stock options & benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office with a hybrid working pattern, or fully remote within the UK with occasional travel to London.
🏡 We’ll set you up to work from home, including support for remote setups.
⏰ We offer flexible working hours and trust you to work in a way that lets you do your best work.
📚 Learning budget for books, training courses and conferences
➕ And much more — see our full list of benefits here
#LI-DC2 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
SIE aims to support PlayStation as the Best Place to Play and Work by improving global collaboration through IT systems. The SIE IT – IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. COUPA is a strategic solution in this space, and the platform currently comprises SAP S/4HANA, BW, IBP and COUPA. We are looking for an experienced and hands-on COUPA Technical/Functional Lead to
drive, manage and support the delivery of technical solutions to ensure that the platform continues to meet the needs of SIE globally.
What you will be doing:
Lead the design and development of new architecture and major functional upgrades released by COUPA for the most advanced capabilities of the COUPA Platform.
Build solid expertise of the entire COUPA application suite and leverage this knowledge to better design application and data frameworks for SIE.
Adhere to COUPA iterative development processes to deliver concrete value each release while driving longer-term technical vision.
Act as the sounding board for architecture standards and patterns, with a demonstrated passion for advocating their accurate usage and excellent communication skills (written and verbal).
Participate in defect analysis for maintenance releases to ensure robust functional resolution to customer-facing issues.
Own the prioritization, management, and reporting of progress against identified Finance initiatives.
Work closely with the SAP and MuleSoft team to define requirements for E2E flow.
Validate the approach for delivery of system changes to ensure accurate testing and documentation is completed.
Contribute to interface design and coordinate and assist with integration testing as required.
As required, work closely with internal and third-party technical teams to analyze, troubleshoot, and resolve production issues across the SAP platform.
What we are looking for:
At PlayStation, we are motivated by the goal of maintaining PlayStation as the top destination for gaming and employment. This motivation is rooted in our core values: we are seeking individuals to join us who are enthusiastic, innovative, and have a collaborative approach.
These values and behaviors are evident throughout your previous experience:
Proven hands-on experience of COUPA configurations and administration, with a skilled understanding of underlying SAP financial table structures and data elements.
Working successfully across the full lifecycle of technology-enabled change: from requirements definition through solution design, build, testing to transition to live operation.
Sound understanding of the following areas:
COUPA and COUPA marketplace products
SAP S4/HANA
Analytics and Reporting through SAP/COUPA platforms
Purchasing and their key integration points with Finance functional areas
Working effectively with offshore/near shore service providers.
Collaborating with a diverse range of collaborators and audiences within a matrix organization.
Skilled at influencing and negotiation, at ease interacting with senior collaborators and open to questioning them with logical arguments.
Excellent written, verbal, social, and decision-making skills.
Self-motivated, highly organized, working well under pressure, remaining focused and calm in the face of distractions and changing priorities.
Strong analytical and problem-solving skills.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Product Manager, Healthcare Product to help shape the future of health intelligence for millions of members. In this role, you will define and execute product strategies that improve health outcomes across key healthcare domains including women's health, cardiometabolic health, mental health, and preventive health. Working cross-functionally with engineering, design, data science, clinical, regulatory, and commercial teams, you will deliver innovative, evidence-based experiences that transform complex health data into actionable insights, helping members better understand and improve their health.
RESPONSIBILITIES:
- Define and drive product strategy for healthcare experiences, identifying opportunities to help members gain deeper visibility into their health and make informed decisions that improve outcomes
- Develop and prioritize an outcomes-driven product roadmap, balancing member value, scientific rigor, business impact, and technical feasibility
- Partner closely with engineering, design, data science, clinical, and regulatory teams to bring healthcare products and features from concept through launch and ongoing optimization
- Champion member needs through research, feedback synthesis, and data analysis, ensuring products deliver meaningful, engaging, and trusted experiences
- Leverage data and experimentation to evaluate product performance, measure outcomes, and continuously improve member engagement and health impact
- Help shape WHOOP's AI-powered health intelligence vision by building experiences that adapt to each member's unique physiology, health goals, and life stage
- Ensure healthcare features are developed responsibly, adhering to applicable regulatory requirements, ethical standards, and scientific best practices
- Stay informed on emerging healthcare technologies, consumer health trends, clinical innovation, and competitive developments to identify opportunities for differentiation and growth
QUALIFICATIONS:
- 5+ years of product management experience with a demonstrated track record of shipping successful consumer-facing digital products
- Experience leading complex cross-functional initiatives involving engineering, design, analytics, and business stakeholders
- Familiarity with healthcare, wellness, digital health, regulated products, clinical product development, or related domains
- Knowledge of healthcare product development considerations, including clinical validation, health data, regulatory frameworks, or Software as a Medical Device (SaMD), is preferred
- Expertise or strong interest in one or more areas such as women's health, exercise physiology, sleep health, nutrition, mental health, cardiometabolic health, or preventive care
- Strong analytical and strategic thinking skills, with the ability to use data and member insights to inform product decisions
- Exceptional communication and stakeholder management skills, with the ability to clearly articulate complex concepts and influence across teams
- Entrepreneurial mindset with a bias toward action and comfort operating in fast-paced, ambiguous environments
- Passion for improving health outcomes and advancing WHOOP's mission to unlock human performance and healthspan
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Singapore
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
Brief Job Description:
Owns the end-to-end data analytics lifecycle, from defining measurement frameworks and surfacing insights to supporting product and model decisions. The role works closely with engineering, product, and ML teams, builds and maintains data pipelines and dashboards, and helps shape the analytical foundation of the AI software development project. Requires 3+ years of data analytics experience, with a track record of influencing product outcomes in a fast-moving technical environment.
Mission:
Turn raw product, behavioural, and model data into clear, trustworthy insight that helps the team make better decisions, faster.
Education:
Bachelor’s degree or higher in Statistics, Computer Science, Engineering, Economics, or a related quantitative field — or equivalent practical experience.
Responsibilities:
Define measurement frameworks and metrics with product and engineering teams.
Build and maintain data pipelines, dashboards, and reports.
Analyse product, behavioural, and model data to surface actionable insights.
Support experiment design and A/B test analysis.
Ensure data quality and consistency across sources.
Qualifications & Experience:
3+ years’ experience in data analytics or a similar quantitative role.
Strong SQL and proficiency in Python or R for analysis.
Experience building dashboards (e.g. Tableau, Power BI, Looker, or similar).
Solid grasp of statistics and experiment design.
Clear communication of findings to technical and non-technical audiences.
Nice to Have (Not Obligatory):
Experience with cloud data warehouses (BigQuery, Snowflake, Redshift).
Familiarity with ML workflows and model evaluation metrics.
Familiarity with GitLab for versioning analysis code and pipelines.
Exposure to EdTech or AI products.
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
San Francisco, CA
About the Role
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
Responsibilities
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
Compensation
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits (may vary by region)
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun. The below is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $174,000 - $240,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Poland; Georgia; Serbia; Bulgaria
We are looking for a
Senior Full Stack Engineer
who is comfortable working on high-load, distributed systems and making architectural decisions, not just implementing tasks.
At MMDSmart, you will work on a CPaaS/CCaaS platform handling messaging and voice communication at scale. This is not a typical CRUD product: you’ll deal with real-time flows, external integrations, billing complexity, and systems where design mistakes surface quickly in production.
You will be expected to take ownership from design to delivery and challenge assumptions when needed.
Since 2007, MMDSmart has been a
leading supplier in cloud-based business communications
, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and
Voice solutions
. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Design and implement new platform capabilities across backend and frontend (not just “features” but system-level improvements);
Contribute to architecture decisions in a microservices environment (Go-based services, event-driven patterns, APIs);
Build and evolve React-based interfaces used by enterprise customers and internal teams;
Work on integrations with external vendors (messaging providers, voice, billing systems);
Investigate production issues in a high-scale environment and drive them to resolution—not just patch them;
Participate in technical discussions, trade-off analysis, and system design reviews;
Occasionally lead initiatives or own a domain end-to-end.
You are a perfect match if you have:
4+ years of real production experience as a Full Stack Engineer;
Strong backend expertise with Go (3+ years), not just syntax, but concurrency, performance, and system design;
Solid frontend experience with React + TypeScript (2+ years);
Experience building or maintaining distributed systems / microservices;
Good understanding of data modeling (SQL + NoSQL) and when to use each;
Ability to debug complex issues across services (not limited to your own code);
Comfortable working in an environment where requirements evolve and not everything is predefined.
Will be a plus:
Experience with real-time systems, messaging, or telecom domains;
Familiarity with event streaming (Kafka or similar);
Experience with cloud platforms (GCP preferred);
Exposure to billing systems or high-throughput APIs.
What you get:
Work on systems that actually operate at scale and have real business impact;
A team where senior engineers are expected to influence architecture, not just execute;
Remote work.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Location: Hybrid - Sydney
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one
Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite
Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers
Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation
What you need
5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts
Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them
Fluent in English and local language requirements based on the territory you’re focused on;
Comfortable discussing architecture with a CTO and total cost of ownership with a CFO
A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximize long-term revenue
Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline
Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch
A value seller who leads with business outcomes and customer pain, not feature lists
Bonus if you
Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML
Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the ANZ market
Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries
Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Japan
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
- Based in Japan and fluent in Japanese
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: China
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
- Based in China and fluent in Chinese
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: South Korea
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
- Based in South Korea and fluent in Korean
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture.
You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.
What You'll Own
Strategy & Narrative
Define and execute Bybit's global social media strategy across X (Twitter), Instagram, TikTok, LinkedIn, YouTube, and emerging platforms
Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community
Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines
Develop channel/product-specific strategies that balance global consistency with regional relevance
Team Leadership & Operations
Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments
Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale
Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications
Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response
Campaign & Content Execution
Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable
Oversee influencer strategy — from shortlisting and legal clearance to performance tracking
Manage the production agency relationship for high-quality video content the internal team cannot produce at speed
Data, OKRs & Reporting
Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social
Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems
Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively
Leverage AI tools for trend harvesting, content optimization, and competitive analysis
Cross-Functional Collaboration
Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort
Align with the Strategy Office on global go-to-market strategy and upper-funnel performance
Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restrictions
What We're Looking For
Must-Have
4–8 years
of social media experience, with at least
3 years in a leadership role
managing a team
Marketing background
— you think in campaigns, narratives, and audience journeys, not just posts
Proven track record of
growing social accounts at scale
for a global brand (1M+ followers preferred)
Strong
project management skills
— you can run multiple workstreams, manage agencies, and hit deadlines without chaos
Experience with
Sprinklr
or equivalent enterprise social media management platforms
AI-native mindset
— you actively use AI tools in your workflow for content, research, and analysis
Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus
Nice-to-Have
Experience managing
influencer programs
end-to-end, including legal and compliance workflows
Background working with
executive communications
— writing for or managing the social presence of C-suite spokespeople
Experience with
rebranding
or brand evolution at a global company
Familiarity with
OAP/project management systems
and cross-functional campaign coordination
Deep knowledge of
crypto, Web3, or fintech
— you can write about DeFi, trading products, and market events without needing a translator (optional)
What Makes This Role Unique
You'll be shaping the social voice of a
top-3 global crypto exchange
during a pivotal rebranding moment
Direct access to and collaboration with the
executive leadership
A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August)
Real budget, real agencies, real campaigns — this is not a one-person show
A culture that values
ownership, speed, and creative courage
What We Don't Want
Someone who needs to be told what to post
Someone who can't write a content brief or manage an agency
Someone who treats social as a support function rather than a growth engine
Someone who can't handle ambiguity or a fast-moving environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tbilisi, Georgia
Workplace: Hybrid
ABOUT PAVE BANK
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we’re redefining global business banking by combining programmable financial infrastructure with world-class client experiences.
ABOUT THE ROLE
We’re looking for an experienced Software QA Automation Engineer to join our growing engineering team in Tbilisi. You’ll play a key role in ensuring the quality and reliability of our digital banking platforms through automated testing frameworks. This is an exciting opportunity to work in a fast-paced environment, contribute to a modern automation infrastructure, and collaborate closely with developers, and product teams.
WHAT YOU'LL DO
- Design, develop, and maintain automated test suites using Playwright and TypeScript.
- Collaborate with development teams to identify, document, and resolve issues throughout the software lifecycle.
- Implement and optimize test automation as part of the CI/CD pipeline for faster and more reliable releases.
- Perform regression, integration, and end-to-end testing across web and API layers.
- Monitor and maintain test environments and results to ensure continuous test coverage.
- Contribute to improving QA standards, documentation, and best practices within the team.
- Participate in sprint planning, daily standups, and retrospectives as part of an agile workflow.
REQUIREMENTS
- Proven professional experience in both manual and automated QA—you know how to break things and prevent bugs before they reach users.
- Hands-on experience building automation frameworks from scratch, ideally using Playwright and TypeScript (or similar tools).
- Strong experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, GitLab CI).
- Solid understanding of software development, testing principles, and Agile/DevOps workflows.
- Experience testing web applications, APIs, and mobile apps (React Native experience a plus).
- Experience in fast-paced startup environments and the ability to define QA strategy, processes, and standards from the ground up.
- Excellent analytical, problem-solving, and communication skills in English.
- Proactive, adaptable, and comfortable taking ownership in a rapidly scaling environment.
NICE TO HAVE
- Experience with performance or security testing tools.
- Background in fintech or digital banking helpful but not essential.
WHY US?
- We recently raised $39 million in our Series A (led by Accel), positioning the company for major growth and giving you a rare chance to join while things are still moving fast
- Work alongside a founding team from Monzo and BigPay, bringing top-tier fintech expertise to the company.
- Take ownership of QA automation from the ground up: design the strategy, choose the tools, and build frameworks that will shape how we ship products.
- Influence the way we build, test, and release software, while collaborating with experienced engineers and growing your career in QA and automation.
ГибридEspoo
Dublin
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