Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the Rigging & Automation Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices and managing the safety of personnel on stage,
The Rigging & Automation Technician must be able to perform a basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Rigging & Automation: Demonstrates a detailed knowledge of rigging and automation, with the ability to operate the stage automation control system in a safe and effective manner. Manages the system during rehearsals, shows, set up etc. to ensure maximum safety for all involved. Directs all scenic changeovers and ensures they are completed in a safe and timely manner. Advanced knowledge of technical theatrical productions, and safe rigging practices. Intermediate to Advanced knowledge of backstage environment and operation. Intermediate to Advanced knowledge of various automation systems including (but not limited to) Eris, Nomad, Acrobat, Visual Stage control systems. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately.
Communication: Maintains ongoing communication with Entertainment Technical Manager, Stage supervisor and team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Always enforces the company policies and procedures. Inspect and keep updated Auditable records as per QMS regarding safety of the automation and rigging equipment. Responsible for the safekeeping of the entire automation & rigging equipment.
Equipment Management/Maintenance: Manages the inspection of scenic installations after changeovers with Stage Supervisor to ensure that all props and equipment are secure and safe. Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment and control system. Maintains up to date auditable records of all shows and
changes. Maintains up to date auditable records of all shows and changes. Must provide detailed and accurate Tracking Sheets, Safety Checklist to Stage Supervisor and/or Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager, Stage Supervisor or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must have detailed knowledge of rigging and automation, and an overview of all technical systems
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard
The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed.
The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians.
Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations.
People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed.
Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items.
Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In depth working knowledge of Dante Audio Networks, Digico & Grand MA show
control systems, VR and Arcade, rigging and automation and Broadcasting.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres.
The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment.
Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
All team members must be physically fit to the job required including lifting more than 25 pounds.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff.
The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must be able to adapt to confined and sometimes limited living conditions for extended periods of time.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audiovisual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning.
Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables.
Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment.
The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager
Revenue Promotion: Identifies and promotes all revenue centers onboard in an
organic and genuine manner, tailored to the expectations of Arabian travelers.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers.
Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
31/12/2026
Location: Singapore
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title, League of Legends, to critical and player acclaim. Players form the foundation of our community, and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That’s where you come in.
As a
Rendering Technical Artist (Contract)
on the Singapore League of Legends PC Team, you’ll help bring the world of Runeterra and beyond to life through materials, lighting, and real-time rendering. League’s visual targets are built on a modern real-time, PBR-based rendering pipeline with stylized, hand-painted treatments, and you’ll author, extend, and maintain the shaders and materials that realize them across champions, skins, and related content.
Working closely with artists, designers, engineers, and external partners, you’ll act as a bridge between art and engineering—translating visual and art-direction goals into robust, performant solutions that behave consistently across around-game and in-game environments. As an experienced technical artist, you’ll also diagnose rendering issues early, reduce rework, and help raise the craft bar for how shaders and materials are authored across internal and external teams.
Reporting to the Technical Art Manager, you will ensure that assets meet technical performance standards and artistic direction requirements. In collaboration with Art, Design, Engineering, and external partners, you will contribute to production support and workflow improvements.
Please note that Riot Games does not offer relocation packages for this position.
Responsibilities:
Author, extend, and maintain real-time shaders and materials for League of Legends within a PBR-based rendering workflow, including reusable shader functions and shared material systems that scale across champions and skins.
Apply strong PBR fundamentals across albedo, normal, roughness, metallic, ambient occlusion, emissive, lighting, and reflection-probe inputs, ensuring shader features account for the full material response rather than the diffuse channel in isolation.
Collaborate directly with Art and Design to understand desired visual behaviors and art direction, and translate them into clear, achievable, and performant rendering solutions.
Provide hands-on technical support to internal and external vendor artists, helping them author, integrate, and troubleshoot materials and shaders for Epic and Legendary skins.
Validate assets across neutral lighting, around-game, and in-game environments and applicable quality levels, diagnosing issues involving lighting, shadows, material response, shader parameters, and texture inputs.
Collaborate with engineering to manage in-game memory budgets, profile shader and rendering cost, and optimize game performance using tools such as RenderDoc or equivalent GPU-capture tools.
Integrate visual assets from external vendors into the game engine using Perforce, working closely with the Art Director and Technical Art Manager to maintain quality and consistency.
Create and maintain clear technical documentation—shader and material workflows, authoring standards, and best practices—and develop custom tools and scripts so artists can work more independently.
Required Qualifications:
4+ years of professional experience as a Technical Artist in game development or a related real-time graphics field.
Demonstrated hands-on experience writing, debugging, and shipping shaders for a modern real-time, PBR-based game engine, with a strong understanding of how albedo, normal, roughness, metallic, ambient occlusion, lighting, and reflections combine to define surface response.
Ability to read, write, and debug common real-time shader languages such as HLSL and GLSL, along with node-based shader graphs or comparable proprietary shader and material systems.
Strong skills in modeling, shaders, texturing, and lighting for games, with an understanding of stylized, hand-painted content pipelines and how visual style, color, and lighting direction influence material and shader approaches.
Proficiency in commercial or proprietary game engines (e.g. Unity/Unreal), with familiarity in performance profiling, GPU cost analysis, memory budgets, and optimization across a range of hardware.
Strong technical writing skills, with experience creating and maintaining clear technical documentation such as shader and material guides, authoring standards, and workflow references.
Familiarity with version control systems such as Git or Perforce.
Excellent communication skills, with the ability to act as an ambassador between art and engineering and collaborate effectively with external partners and internal teams.
Desired Qualifications:
Experience with stylized PBR rendering, toon/PBR hybrid workflows, or other non-photoreal real-time rendering approaches.
Experience creating shaders for character materials such as skin, hair, cloth, or metal.
Experience with material-driven systems, runtime material parameters, VFX integration, or gameplay-driven visual hooks.
Experience developing tools or scripts in Python or another scripting language to improve art and rendering workflows.
Experience with content creation tools such as Maya, Photoshop, Substance, or Marmoset Toolbag, and a solid understanding of 3D math, linear algebra, and color space.
Experience supporting external vendors through documentation, training, reviews, and production troubleshooting.
Familiarity with the League of Legends IP and its stylized skins universes.
When submitting your application, please include a portfolio showcasing your past work. Please include shader or material breakdowns where possible, describing your role, the engine or rendering framework used, the PBR inputs and lighting considerations, and any performance or memory constraints you addressed. As part of the application process, you may be asked to complete an art test.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games.
If you embody player empathy and care about the experiences of players, this could be the role for you!
Location: ES - Barcelona, Spain
Scopely
is currently looking for an
Associate Counsel, Product & Privacy
to join our legal team in our Barcelona hub on a hybrid basis. You will report to the Senior Director located in Barcelona and will work at the intersection of several game teams (including Marketing, Engineering, Art, User Acquisition, Player Experience, Community teams), QA, Infosec and other legal and business functions across our fast paced mobile games business. This is a highly collaborative role for someone who is comfortable managing a broad portfolio, connecting people and issues across teams, and finding practical solutions in an environment where priorities move quickly.
What You Will Do:
Serve as day to day product counsel for multiple game teams of diverse genres, advising on new game features, in game events, launches, live operations, product changes, and other player facing initiatives
Advise on marketing and advertising matters across several titles of the Scopely portfolio, including campaigns, user acquisition, CRM communications, community initiatives, advertising claims, and player facing disclosures
Lead legal support for tournaments, contests, sweepstakes, and other promotions, including structure, rules, communications, international considerations, and related intellectual property and rights of publicity issues
Support strategic intellectual property counseling for supported games and portfolio initiatives, partnering early with business teams on naming and brand strategy, launches and rebrands, trademark strategy, copyright, licensing, third party content, asset and font clearance, rights of publicity, portfolio protection, and infringement matters
Support senior Product & Privacy counsel on EU regulatory initiatives affecting video games, including research, impact assessments, implementation, and cross functional coordination
Respond to routine privacy and data protection questions and identify issues that require escalation, working closely with Scopely's dedicated Privacy specialists on more complex or technical matters
Develop proactive, practical guidance for business teams, including training, guidelines, templates, and other scalable resources on marketing, advertising, intellectual property, promotions, and consumer protection topics
Identify opportunities to simplify and improve recurring legal work through better processes, standardization, automation, and the responsible use of AI tools, while also supporting broader Product Legal and regulatory initiatives across the portfolio
What You Will Need:
Minimum 3 years of legal experience at a law firm and/or technology, entertainment, gaming, or other consumer facing company advising on intellectual property, marketing, advertising, consumer protection, and product matters
Strong practical experience with marketing and advertising review and intellectual property matters, including promotions, trademarks, copyright, and asset clearance
Working knowledge of privacy and data protection requirements, sufficient to handle routine questions, identify risk, and recognize when specialist input is needed
Bachelor's degree, MSc preferred (or equivalent)
Excellent verbal and written fluency in English (Spanish is a plus)
Exceptional organizational, communication, collaboration, and interpersonal skills, with the ability to build trusted relationships, connect stakeholders across functions, and manage multiple priorities, deadlines, and time zones in a fast paced environment
A problem solving mindset and a track record of taking ownership, exercising sound judgment, balancing legal risk with product and business needs, and approaching new technology with curiosity, including an eagerness to use AI tools and improve how legal work gets done
Desired:
Experience working with global teams across multiple time zones
Experience working with mobile game developers, digital products, entertainment, or other consumer facing businesses, and familiarity with legal issues particular to the gaming industry
Experience with legal operations, process improvement, automation, or AI enabled legal workflows
Sense of humor and a passion for mobile gaming
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Fullstack Engineer on the Duo Client SDK team at GitLab, you'll build the shared foundation for every GitLab Duo client. Today, the logic that powers Duo in editors lives inside the GitLab Language Server. We're extracting it into a true software development kit (SDK): a set of well-versioned TypeScript packages that editor extensions, our web-based Duo Chat on GitLab.com, and eventually external applications can use.
You'll work in TypeScript across frontend and backend systems. You'll design the SDK's Node.js core and public application programming interface (API), and work in the clients that use it. The work rewards care about interfaces, versioning, and backward compatibility as much as features because other engineers will depend on what you build.
You'll have senior and staff engineers alongside you to help with design. You'll own the implementation of scoped packages and ship improvements with minimal guidance while collaborating with the team on larger architectural changes.
Some examples of our projects:
The Duo Client SDK, extracting versioned, publishable packages from the GitLab Language Server
The GitLab Language Server, rebuilt on top of the SDK as our polyglot surface
Duo Chat on the web, as one of the SDK's first consumers
What you'll do
Develop secure, well-tested, and performant TypeScript features that solve technical problems of moderate scope and complexity.
Ship small features and improvements with minimal guidance, writing tests with every merge request and contributing to code reviews and design discussions.
Extract and publish TypeScript packages from the GitLab Language Server, migrating consumers incrementally so no parallel implementation is left to drift.
Design durable public APIs with clear interfaces, semantic versioning, changelogs, and deprecation paths for external consumers.
Build isomorphic core packages that isolate platform-specific behavior in adapters at the edges.
Build and improve SDK client surfaces, including Vue 3 components in Duo Chat on the web, in collaboration with product, design, and engineering teams.
Strengthen credential handling across hosts, including bearer tokens, session cookies, and CSRF protection.
Optimize bundle size, startup cost, and dependency weight for browser consumers, and support a Tier 2 on-call rotation for urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Strong proficiency with TypeScript across frontend and backend systems, including experience building and maintaining Node.js services.
Experience with modern build and packaging tools, including monorepos, multi-module builds, ECMAScript modules (ESM), and dependency management.
Experience with Vue 3 and the Composition API, or comparable component-based frontend experience and a willingness to learn Vue.
Experience designing APIs that other people use, with the ability to explain what you'd do differently.
Understanding of the differences between running code in Node.js and in the browser, and how to write code that works in both.
A security-minded development approach, including careful credential handling and performance optimization.
Ability to communicate clearly and concisely in writing about technical problems, propose iterative solutions, and work effectively in an agile environment.
Self-motivation, strong organizational skills, and the judgment to ask for help when needed while thriving in a fully remote organization aligned with GitLab's values.
About the team
The Duo Client SDK team sits in GitLab's AI Clients stage and works closely with teams building GitLab Duo experiences. We collaborate across client surfaces to make thoughtful technical decisions as the platform evolves. We work fully remotely and asynchronously across regions, in the open, following GitLab's values of transparency and open communication.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is seeking motivated and results-driven individuals to join their team as a Business Development Executive. In this role, you will be responsible for promoting skin care brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for products to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
Provide clients with product information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
In-depth knowledge of medical aesthetic products, including their use, benefits, and potential side effects
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Remote, Israel; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it.
You will join a fullstack team, working together with product managers, designers, and
frontend engineers
to solve problems across the Vulnerability Management domain.
What you’ll do
Develop and maintain backend features for GitLab’s vulnerability management workflows.
Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects.
Help improve the performance, reliability, and scalability of security data ingestion and reporting systems.
Collaborate with frontend engineers and contribute across the stack when needed.
Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management.
Collaborate with Product Management and Product Design to maintain a high bar for quality
Craft code that meets our
internal standards
for style, maintainability, and best practices for a high-scale web environment
Conduct code reviews within our
Code Review Guidelines
and ensure community contributions receive a swift response
Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions
Participate in
on-call rotations
to assist troubleshooting product operations, security operations, and urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience building and maintaining backend applications with Ruby on Rails.
Experience delivering and maintaining software systems as part of a larger engineering team.
The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution.
Experience working with relational databases such as PostgreSQL.
Clear communication and collaboration skills in a distributed team.
An interest in learning from others, sharing knowledge, and growing your technical skills.
Frontend development experience, including JavaScript or Vue.js, is helpful.
Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful.
About the team
The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are seeking a Senior Accountant to join the team responsible for the accounting for Hasbro's global network of licensees across categories such as merchandising, publishing, digital gaming, casino, and location-based entertainment. Reporting to the Senior Manager, Royalties, you will own core royalty accounting, close, and control activities — and, just as importantly, help build a stronger, more efficient way of running them.
This is a role for a strong accountant who is not content to run the process as-is. We are actively modernizing how royalty accounting works — strengthening controls, simplifying processes, and raising the bar on accuracy and efficiency — and you will be a driving force in that effort. Success in this role means seeing a manual, repetitive, or fragile process and making it better, pairing that instinct with disciplined, reliable execution. You will work across Finance, Legal, and business partners and help shape how royalty accounting runs for Hasbro's global network of licensees.
Location and Work Arrangement
This role is based at our Boston, Massachusetts, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Own royalty accounting, close, and reconciliations — prepare and review journal entries, account reconciliations, and month-end and quarter-end close activities, ensuring royalty revenue and associated balances are recorded completely, accurately, and on time.
Strengthen controls and process — build, improve, and stand behind the controls and checks that keep royalty accounting accurate and well-documented, closing gaps and making the process more reliable quarter over quarter.
Drive continuous improvement and lean process change — actively identify manual, repetitive, or fragile steps and redesign, automate, or streamline them; measure the impact and make the improvement stick.
Account for licensee guarantees and overages — ensure minimum guarantees, overages, and related true-ups are tracked, calculated, and recorded accurately, and that issues are surfaced and resolved.
Partner across the business — work closely with the offshore royalty operations team, Finance, Legal, and business partners to keep royalty accounting aligned to operational reality and to move issues to resolution.
Support audits — prepare documentation and respond to internal and external auditor requests, and help ensure the control environment holds up to scrutiny.
Read and apply contract terms — review licensing agreements and amendments to ensure royalty accounting reflects the terms of the deal, partnering with Technical Accounting on complex judgments.
Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves.
What You'll Bring
Bachelor's degree in Accounting; Certified Public Accountant (CPA) designation preferred.
Minimum 3 years of public accounting and/or public company experience; Big Four experience preferred.
A genuine bias toward continuous improvement — demonstrated success identifying a manual or inefficient process and redesigning, automating, or streamlining it, with measurable results.
Strong working knowledge of US GAAP and internal controls / Sarbanes-Oxley concepts.
Comfort and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort.
Experience reviewing and interpreting contracts; knowledge of the licensing industry or royalty accounting is a plus.
Proficiency with Microsoft Excel; experience with SAP and BlackLine preferred.
Ability to succeed in a fast-paced, high-pressure environment and meet deadlines.
Excellent communication skills and the ability to learn and adapt in a dynamic environment.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Privacy Notice
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$85,600
—
$128,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Field Applications Engineering Manager to lead the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves managing a team of Field Applications Engineers, planning and resourcing deployments, conducting on-site visits to customer facilities, leading demos, managing deployment projects as well as acting as the accountable person for deployment acceptance testing, site integration and robot operations. This position requires leadership, technical expertise, flexibility, problem-solving skills, and a customer-centric approach.
WHAT YOU'LL DO
- Manage the North America deployment team, including 1:1s, performance, mentoring and coaching.
- Allocate and schedule the team, resources and support required to meet deployment milestones.
- Lead the deployment and implementation of humanoid robot solutions at customer locations.
- Oversee the planning, preparation and execution of on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
- Integrate engineering development activities into deployment projects, working with technical leaders across the company to manage delivery risks.
- Supervise visits to customer facilities to gather data and assess requirements.
- Supervise the construction and use of test environments in our lab for deployment reliability and performance testing. Define lab test and site acceptance testing strategies.
- Lead product demonstrations in the lab for customers, investors, and internal stakeholders.
- Represent the company at expos and industry events, delivering live product demos.
- Manage the testing of product releases and their delivery to customer sites.
- Oversee resolution of on-site issues during deployment and operations.
- Prioritise product data and customer feedback for engineering and product teams; implement improvements to deployment efficiency and site deployment processes.
- Oversee maintenance and troubleshooting activities, with remote engineering support.
- Report deployment status and risks to senior stakeholders across the company.
- Work with Business Development, Engineering and Product Management on customer use case analysis, solution development, and deployment strategies.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
- Experience leading robotics or automation deployment projects at customer sites, including concept/pilot projects.
- Experience managing a team of engineers in demanding environments.
- Technical knowledge of robotics site installation and hardware/software configuration.
- Track record of overseeing the resolution of technical issues on site under pressure.
- Experience presenting and delivering live product demonstrations.
- Experience working across engineering, product, and commercial teams to deliver customer projects.
- Exceptional written and verbal communication skills.
- Experience managing customer stakeholders on-site.
PREFERRED QUALIFICATIONS
- Prior experience in humanoid, AMR or manipulation-based robotics deployment.
- Experience with software integration and sensor-based automation.
- Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
- Experience with CAD modelling, 3D scanning, or digital twin technology.
- Experience with site commissioning and acceptance.
- Experience with automation business case development and presales activity.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $150K–$180K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote
Workplace: Remote
Our Team
Dandelion Health unlocks a layer of unexplored clinical depth that has been previously inaccessible at scale. By combining all the raw multimodal data from community health systems with validated AI models, we deliver regulatory-grade scientific insights and products that give teams the evidence to design better trials, enroll the right patients, and generate AI-powered insights that drive confident decisions across the development and commercial lifecycle.
Your Role
You are an ambitious and experienced Product Manager.
As the Staff Product Manager – Life Sciences, you will be responsible for defining and executing the product strategy for Dandelion’s life science data products. This role is hands-on and strategy-driven, focused on translating market and customer insights into a clear product vision, roadmap, and shipped outcomes.
You will lead product discovery and strategy efforts across Dandelion’s life science offerings - identifying high-leverage problems to solve, evaluating opportunities, and making prioritization decisions that balance customer needs, platform scalability, and long-term business impact.
You will work closely with commercial, engineering, and data science partners to define product requirements, shape technical approaches, and drive execution from concept through launch. Your focus will be on building scalable, repeatable data products rather than bespoke customer solutions.
This role is ideal for someone who enjoys owning product strategy end-to-end, thrives in ambiguity, and wants to operate at the intersection of life sciences, data infrastructure, and applied AI - with deep ownership over what gets built and why.
Finally, you are not afraid to get your hands dirty - this is a small, early-stage company with enormous ambitions and everyone pitches in to do everything.
You will report directly to the Chief Technology Officer.
Responsibilities
- Define and own the product vision and roadmap for Dandelion’s life science data products, aligning customer needs, technical feasibility, and business strategy.
- Lead product discovery and strategic research, including market analysis, problem validation, and targeted customer interviews to inform roadmap decisions.
- Identify high-impact opportunities to build scalable data products and applications for life science and clinical development use cases.
- Translate product strategy into clear product requirements, success metrics, and prioritization frameworks.
- Design and implement AI-enabled automation and workflows that improve data access, analysis, and clinical development processes for life science customers
- Partner closely with engineering and data science to shape technical approaches, make tradeoffs, and drive execution from concept through launch.
- Evaluate product performance and usage to iterate on features, improve outcomes, and guide future investment.
- Stay current on life sciences, clinical development, and clinical AI trends, using industry insight to inform product direction and differentiation.
Qualifications
- Bachelor's degree
- 7+ years total experience, 4+of proven experience building data products or platforms for life science or healthcare customers.
- Strong product discovery and strategy skills, including leading customer interviews and translating insights into roadmap decisions.
- Technical fluency, including comfort working with:
- Data infrastructure
- LLMs to build prototypes and demos
- Experience partnering closely with engineering and data teams to deliver complex products.
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
- Comfortable operating in ambiguity and wearing multiple hats in an early-stage company
Preferred:
- Experience building 0→1 products or taking early products to scale for life science customers
- UX or product design experience, with strong intuition for customer workflows and usability.
- Prior data science or analytics experience.
Team Benefits
- Remote work and flexible hours. Availability needed for meetings, which we try to keep to a healthy minimum
- Complete wellness benefits including healthcare, dental, vision, PTO, sick days and more. Ask for details
- Professional development days to build your skills
- Collegial work environment
- Academic bent towards inquiry and problem solving but start-up speed and flexibility
- Great balance of focus time to work on projects but easy to access team members to discuss issues and work collaboratively
- Dandelion is a mission-driven company that is focused on improving patient care
Location: Remote (Peru)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding AWS Engineer to join our team. This role is available across our primary LATAM hub in Peru.
Who you are
You are an experienced cloud engineer who understands that operating reliable systems starts with understanding what those systems are doing. You bring deep AWS expertise and have designed observability solutions that give engineering teams meaningful visibility into the health, performance, and behavior of complex applications and infrastructure. You are comfortable working across metrics, logs, traces, dashboards, alerting, and instrumentation, and you know how to turn telemetry into actionable insights, not noise. You communicate clearly with development teams and stakeholders, approach reliability problems methodically, and thrive in a consulting environment where technical environments, clients, and priorities change.
What you will be doing
Design and implement observability strategies for applications, infrastructure, containers, and distributed systems running in AWS.
Build monitoring, logging, tracing, alerting, and visualization solutions using AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Service for Prometheus, and Managed Grafana.
Instrument applications and services using OpenTelemetry and other modern observability standards and frameworks.
Build meaningful dashboards, alerts, SLIs, and SLOs that help teams identify performance and reliability issues before they impact users.
Partner with other engineers to improve observability throughout the software development and deployment lifecycle.
Design and manage scalable AWS infrastructure using infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, ECS, and EKS.
Analyze production incidents using metrics, logs, and distributed traces to identify root causes and recommend improvements.
Help clients improve the performance, reliability, scalability, and cost-effectiveness of their AWS environments while documenting reusable observability patterns and practices.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
Deep hands-on experience designing, building, and operating production environments in AWS across core infrastructure, networking, security, and container services.
Strong experience designing observability solutions across metrics, logs, traces, dashboards, alerting, and application performance monitoring.
Hands-on experience with AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Prometheus, and Managed Grafana, along with OpenTelemetry and tools such as Prometheus, Grafana, Datadog, Dynatrace, New Relic, or Splunk.
Experience defining SLIs, SLOs, and alerting strategies and using telemetry to troubleshoot incidents, perform root cause analysis, and improve system reliability.
Experience with infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, Amazon ECS, or Amazon EKS.
Strong scripting and automation skills using languages such as Python, Bash, or PowerShell.
Excellent written and verbal communication skills and the ability to explain complex infrastructure, reliability, and observability concepts to technical and non-technical stakeholders.
Bonus points if you…
Hold relevant AWS certifications, such as AWS Certified Solutions Architect or DevOps Engineer
Have experience designing observability solutions for large-scale distributed systems or microservices architectures.
Have experience with SRE, incident management, production operations, or optimizing telemetry volume and observability costs at scale.
Have a background working directly with clients in a consulting or professional services environment.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ГибридМожно работать из любой страны
ГибридМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Singapore; Please note that Riot Games does not offer relocation packages for this position
ES - Barcelona, Spain; Exceptional organizational, communication, collaboration, and interpersonal skills, with the ability to build trusted relationships, connect stakeholders across functions, and manage multiple priorities, deadlines, and time zones in a fast paced environment; Experience working with global teams across multiple time zones
УдалённоRemote, Canada
УдалённоRemote, Israel; Remote, United Kingdom
seniorBoston, Massachusetts, United States
ОфисUS, Boston, MA
УдалённоГеография найма не уточнена
УдалённоRemote (Peru); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind
УдалённоseniorRemote, United Kingdom; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones