Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
General Intuition & Medal is looking for a Member of Technical Staff Infrastructure to own cloud, storage, data-pipeline, and CI/CD infrastructure while building and leading the infrastructure function.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's SMB sales team runs a high-velocity, full-cycle sales motion. We sell Ramp's full platform (corporate cards, expense management, bill pay, and procurement) to businesses with up to 150 employees, working with their founders, CEOs, and finance leaders.
In this role, you'll help small businesses find a better way to manage their spend and run their finances. You'll own each customer relationship from the first conversation through close: learning how the business operates today, uncovering what's slowing the team down, and showing how Ramp solves it. It's a fast-moving seat with a lot of customer conversations, so you'll sharpen your discovery and closing craft quickly and see your impact in every customer you bring on.
This is a role for a seller who has done the work at both ends of the funnel: someone who started their sales career as an SDR, earned a closing seat, and wants a much bigger volume of at-bats. You'll get coaching, a team that shares what works, and clear paths to grow into Commercial sales, Ramp's newer AI product teams, account management, or leadership.
WHAT YOU'LL DO
- Own the full sales cycle for SMB customers, from discovery and demo through pricing, negotiation, and close.
- Run 10–12 customer conversations a day while keeping a clean, accurate pipeline and forecast.
- Close at high volume (the team expects 50–60 new customers a month per rep once ramped).
- Self-source part of your business through daily outbound (about 10% of your closed-won customers).
- Run focused discovery with founders, CEOs, and finance leaders, and connect Ramp to the pain they describe.
- Learn Ramp's products and internal tools quickly, and adapt as products and workflows change.
WHAT YOU NEED
- 2–3 years of combined sales experience, including at least one year in a quota-carrying, closing AE role.
- A start in sales development (SDR or BDR) or another outbound role, with a track record of self-sourcing pipeline.
- Experience selling SaaS or tech, ideally a product similar to Ramp.
- A track record as a top performer against quota.
- Comfort leading pricing and negotiation conversations.
- Strong organization: you can prioritize a large book of deals and keep each one moving.
- Comfort with change and ambiguity in a fast-moving, high-intensity environment.
NICE TO HAVE
- Experience selling to executive buyers such as CFOs, CEOs, or directors of finance.
- Familiarity with finance or Office of the CFO topics (we'll coach this).
- Experience managing a pipeline in Gong or a similar deal board with forecast categories.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Atlanta, GA; Austin, TX; Denver, CO; New York City; San Francisco, CA; Seattle, WA; Washington D.C.; Toronto, Canada
About the role
Many of Cloudflare’s critical internal services run on Kubernetes. These services include those responsible for Cloudflare’s control plane and APIs, data analytics and other internal tools used to manage our global network. These Kubernetes platforms are purpose-built from the ground up and run on bare metal Linux in different regions around the world. The scale we work at involves tens of thousands of containers and terabits per second of network traffic. The team takes pride in knowing this platform helps run parts of the global Internet.
As an engineer on the Kubernetes platform team, you'll be building the tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable and flexible platform to help product teams release new software efficiently and safely. The role includes both software engineering and DevOps operational responsibilities.
Responsibilities
Design scalable and resilient systems that can keep up with company growth.
Work with application teams to understand their needs and challenges, and help them choose the best way to architect their systems to run well in our Kubernetes environment.
Harden the platform against security threats, noisy neighbours, and accidents.
Improve the efficiency of our use of resources such as CPU, memory, bandwidth, and storage.
Help respond to, resolve, and prevent incidents impacting the platform or our users.
Contribute back to the open source community. Some of our favorite open source projects include: Envoy, Contour, Consul, etcd, cdk8s, Cloudprober, Calico, Ceph, Rook, KubeVirt, and more.
Desirable Skills, Knowledge, and Experience
Experience managing production Kubernetes clusters.
Experience operating systems on-premise at scale in roles such as SRE, systems design or architecture.
Excellent debugging skills in a Linux environment.
Knowledge of how container runtimes work inside of Linux (isolation, storage, and networking).
A firm grasp of IP networking including routing and iptables/nftables.
Ability to work with codebases in Go, TypeScript, and Bash/shell.
The ability to break down complex problems into smaller pieces, provide options, talk through trade-offs, build consensus, and drive the effort to solve the problem.
Bonus Points
Familiarity with building platforms across multiple zones and regions as the foundation for other teams to build distributed highly-available applications.
Experience with configuration management frameworks such as SaltStack or Ansible.
Experience with continuous deployment tooling like ArgoCD and Argo Rollouts.
Operational/administrator experience with etcd, Ceph, Rook, KubeVirt, CNIs, ClusterAPI, Envoy, and/or Contour.
Experience as a user of Prometheus, Elasticsearch/Kibana, Vault, Redis, and/or Consul.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $194,000 - $266,000
For Denver based hires: Estimated annual salary of $168,000 - $231,000
For New York City based hires: Estimated annual salary of $185,000 - $254,000
For Seattle based hires: Estimated annual salary of $185,000 - $254,000
For Washington D.C. based hires: Estimated annual salary of $185,000 - $254,000
For Toronto, Canada based hires: Estimated annual salary of $150,000 - $206,000
Applications will be accepted until December 25, 2026.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it.
This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on.
We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to.
What You'll Do
Data architecture and operations environment
Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales.
Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions.
Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions.
Define and track data quality standards for Ops ecosystem data.
Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting.
dbt and analytics engineering
Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on.
Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders.
Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices.
Replace manual, one-off data pulls with automated, always-on solutions.
Analytical work and insights
Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors.
Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked.
Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions.
Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions.
Communication and influence
Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend.
Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them.
Mentor and support analysts across the team through standards, reviews, and knowledge sharing.
AI enablement
Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build.
Track the performance of deployed agents against Ops goals.
Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop.
Required Qualifications
5+ years in analytics, analytics engineering, business intelligence, or strategic operations.
Advanced, hands-on SQL.
You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise.
Strong dbt experience.
You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models.
Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality.
Experience working closely with data or analytics engineering teams to turn raw data into production-ready models.
Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny.
Experience owning complex, cross-functional projects end to end.
Experience building dashboards in Sigma, Tableau, or a comparable tool.
High attention to detail. You catch data quality issues before they surface in leadership reporting.
Comfortable in fast-paced, ambiguous environments with shifting priorities.
Preferred Qualifications
Experience supporting AI/ML workflows, agent builds, or automation initiatives.
Python or a similar scripting language for data manipulation and automation.
Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment.
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$160,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
Events are an essential piece of Rain's growth strategy, as they're where we meet new partners and deepen relationships with the ones we already have.
The events team sits within Marketing and Communications and is led by our Events Manager, who runs Rain's events globally. Our calendar covers major industry conferences like Money20/20, where we run booths and side events, along with events we host ourselves, such as workshops at our New York office and dinners co-hosted with partners in cities ranging from Singapore to Mexico City. That calendar keeps growing as Rain expands into new markets. You'll help make sure every event on it is well run and worth the investment.
What you’ll do
- Coordinate logistics for several events at once, from conference booths and sponsorships to the dinners and side events we host. You'll source venues and manage vendor contracts, and you'll make sure booth materials and swag arrive where they need to be.
- Book hotels and travel for the Rain team at each event, and keep everyone's plans organized in one place.
- Build the Know Before You Go (KBYG) decks that prepare our team for each event, covering the agenda, booth staffing, planned meetings, and the people we want to connect with there.
- Track timelines and spend for each event, including vendor invoices, so nothing slips between planning and wrap-up.
- Keep comms moving while our Events Manager is onsite. You'll field questions from internal teams and vendors and flag anything that needs a quick decision.
- Work with our sales and partnerships teams to understand which partners and prospects matter most for each event, and help shape guest lists and invitations around them.
- Travel to support events onsite, from booth setup to running check-in at a hosted dinner.
- Pitch ideas for events and formats we should try, and help report on results like attendance and meetings booked so each event informs the next one.
- Jump in wherever the work needs you, whether that's packing gift bags the night before a conference or rebooking hotels when plans change.
You are likely to succeed if you have:
- 1+ years of hands-on event experience, ideally at a startup, fintech, crypto/web3 company, or agency. You've worked conference booths, sponsorships, or hosted events and have seen at least one through from start to finish.
- A track record of hard work and organization. You can juggle several events at once and keep contracts, venues, hotel bookings, KBYG decks, swag, and shipping on schedule without losing track of the details.
- The ability to stay calm under pressure. When plans change on the day of an event, you solve the problem quickly and keep partners and teammates in the loop.
- Curiosity about stablecoins and payments, or excitement to learn fast. You can hold a good conversation with fintech, crypto, and enterprise partners at a co-hosted dinner or side event, and you understand why who's in the room matters.
- Creative instincts grounded in the business. You want to understand what each event needs to achieve for Rain, and you bring ideas that help it get there.
- A low-ego, roll-up-your-sleeves attitude. One day you're stuffing gift bags and the next you're pitching an event we should host. You're proactive and you like working somewhere that moves fast.
- Strong working relationships with internal teams and outside vendors. You communicate clearly and represent Rain professionally with everyone you work with.
- Willingness to travel regularly, both domestically and internationally, and flexibility around event schedules.
Bonus attributes:
- Experience working major fintech or crypto conferences such as Money20/20, and a feel for how that circuit runs.
- Experience shipping booth materials and swag internationally, including customs paperwork.
- Familiarity with event registration and CRM tools like Luma or HubSpot.
- An eye for design that shows up in booth layouts and swag choices.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role
We are looking for an experienced AI Research Engineer to join our Speech team. The ideal candidate will have a proven track record as an AI research engineer, with experience across various machine learning techniques, and a particular focus on speech modeling: ASR, TTS, speech-to-speech models, audio tokenization, and more. They will have experience at all levels of the ML stack, including feature engineering, developing training data, fine-tuning, reinforcement learning, benchmarks and evaluations, deployment, and monitoring. On the Speech team, we’re training custom models to understand the speech of non-native learners, working closely to support product teams working on features like Video Call and the learning path.
You will...
Join a full-stack team of frontend, backend, and other AI Research engineers, fostering a collaborative and innovative work environment.
Contribute to the development and training of speech models and large-scale neural network models.
Collaborate with cross-functional teams to understand their needs, to align the models’ outputs with company objectives.
Participate in and help drive strategic product and business decision making as a member of the Speech leadership group.
Stay up-to-date with the latest developments in machine learning, particularly in speech models, and apply this knowledge to drive advancements in our projects.
Mentor team members, providing guidance and support in their professional development.
Ensure the delivery of high-quality, scalable, and efficient machine learning solutions.
You have...
Proven experience as an AI research engineer, for example, in speech recognition, TTS, LLMs, or related fields.
Strong background in training and fine-tuning large models in an applied setting.
Advanced degree in Computer Science, Engineering, or a related field with a focus on machine learning or artificial intelligence, or equivalent experience.
Excellent leadership and communication skills, with the ability to manage and inspire a team.
Deep understanding of machine learning concepts, frameworks, and best practices.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$220,800
—
$331,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a controls and OT network engineer who has seen what happens when the network is treated as an afterthought, and you want a seat at the table when the decisions are actually made. You have built and supported networks that could not be allowed to fail, and you are ready to move upstream to the owner’s side of a large capital program, where one early call gets locked into drawings, procurement, and a GMP. You hold a position with conviction and change it when the evidence says so. You can walk a design firm through a markup, walk a finance partner through a cost tradeoff, and do both in the same afternoon
What You’ll Do:
Every Galaxy campus depends on a controls network that ties cooling, electrical, and monitoring systems together, and it has to behave the same way at the next site as it does at the last one. As Data Center Controls Network Engineer, you will sit within Galaxy’s Pre-Construction team and act as the owner’s technical voice on OT networking, from the point a site is acquired through GMP handoff to construction. You will begin with the Helios campus in Texas and carry what you learn into the sites that follow, working with Galaxy’s pre-construction, design and engineering, construction, and operations groups and with the design firms, integrators, and suppliers they engage. Clear standards and the freedom to make decisions inside them are how we work. This role is based in Dallas, TX on a hybrid schedule, with periodic travel to campuses and vendor sites.
Key Responsibilities:
Set the Owner’s Position: Turn tenant, power, and cooling requirements into a written OT network position that design firms and the general contractor can build from, so key decisions are made once and made early.
Build the Galaxy Playbook: Create the standards, typical details, and repeatable design packages that let each new campus start from what worked on the last one.
Shape the Bid List: Write technical scopes and support RFQ and RFP cycles for controls integrators, network and controls equipment suppliers, design consultants, and commissioning agents. Level the bids and recommend awards.
Challenge the Design: Review each design milestone for topology, IP and VLAN planning, segmentation, redundancy, and monitoring coverage, and drive comments to closure before drawings are issued for construction.
Connect the Disciplines: Work shoulder to shoulder with electrical, mechanical, IT, and security leads and with pre-construction project managers so the controls network matches what the power, cooling, and tenant requirements actually call for.
Get Ahead of Equipment: Work with the OFCI procurement and logistics teams to lock specifications, lead times, and delivery sequence for network and controls hardware so no site is ever waiting on a switch.
Draw the Line Between OT and IT: Agree on the boundary between the OT and corporate networks, remote access for vendors and tenants, and firewall rules with Galaxy IT and security before the design is frozen.
Make Testing Contractual: Build acceptance criteria and test requirements for factory, site, failover, and integrated systems testing into scopes and commissioning plans, so proof of performance is a contract requirement rather than a favor.
Vet Equipment Early: Check submittals, firmware selections, and baseline configurations against Galaxy standards, and catch mismatches in the office instead of in the field.
Plan for the Operators: Write down what operations will have to live with, including change control, configuration backups, firmware management, monitoring, and rollback procedures, before the design is final.
Put Numbers on It: Give technical input to budgets, GMP pricing review, and schedule for controls and network scope, and surface cost, schedule, and value-engineering effects as early as possible.
Pass the Baton: Deliver the design basis, open items, and lessons learned to construction and commissioning teams, and stay available to them through early construction.
What We’re Looking For:
Bachelor’s degree in electrical engineering, computer engineering, network engineering, or a related technical field.
7+ years designing, delivering, and supporting OT or industrial networks where downtime is not acceptable, such as data centers, utilities, manufacturing, or other critical facilities.
Solid grounding in segmented network design, including VLAN and VRF strategy, access control, and redundant paths, with the judgment to know how much resilience a given system actually needs.
Understanding of how building management, electrical power monitoring, and SCADA systems are architected, and what they demand of the network underneath, including time synchronization and telemetry from power and cooling equipment.
Practical experience with firewalls, VPNs, and secure remote access in OT environments, including how vendor and tenant access is granted and controlled.
Experience reading drawings and specifications, reviewing design submissions, and writing technical scopes, ideally from the owner’s or designer’s side of a large capital project.
Exposure to commissioning and acceptance testing, and the ability to turn field lessons into requirements the next project can use.
Comfort working with incomplete information, including sites at different stages and decisions that have to be made before every answer is in.
Based in or near Dallas, TX, with a hybrid schedule and periodic travel to campuses, vendors, and project sites.
Bonus Points:
Strong written and verbal communication, with a record of making complex technical subjects clear to engineers, executives, and vendors alike.
Experience developing RFQs and RFPs, leveling bids, or selecting vendors for technical scopes.
Working knowledge of delivery models such as GMP and of how design decisions drive cost and schedule.
Professional networking or security credentials, such as CCNP, PCNSE, GICSP, or ISA/IEC 62443.
Experience supporting multiple sites or campuses and keeping them consistent with one another.
Sound judgment under pressure and a willingness to disagree openly and raise issues early and honestly
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
**THIS MUST BE FILLED OUT PRIOR TO SUBMITTING. Please do not change the headers for each section below.**
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As a
Staff
Software Engineer
working on dbt Fusion, you’ll help build a next-generation analytics engine written in Rust that significantly improves performance, correctness, and developer experience across dbt workflows. You’ll work on a modern, state-aware execution engine with deep SQL understanding across multiple warehouses, enabling faster debugging, smarter orchestration, and more efficient large-scale deployments.
This role offers the opportunity to contribute to both open source and commercial code while shaping the future of dbt’s core platform.
This position is a
unique opportunity to work on mission-critical projects that will significantly improve the experience of our customers and developers
. You’ll help build truly differentiated systems and engines that sets us apart from other database technologies.
What You’ll Do
Collaborate with Product, Design, Operations, and Security to deliver well-architected, scalable compute solutions.
Participate in technical architecture discussions with a focus on
query engines, storage systems, and distributed database design.
Build services, APIs, and experiences that support user delight, quality, high availability, and performance.
Tackle ambiguous, open-ended technical challenges with strategic thinking, balancing technical constraints with user needs and product goals.
Drive best practices in testing, observability, and system reliability.
Champion a culture of technical excellence and innovation, influencing engineering direction across multiple teams or domains.
Skills We’re Looking For
Strong coding skills (10+ years) in at least one of the following technologies:
Rust, Python, Go or Java.
Familiarity with cloud infrastructure (AWS, GCP, Azure, Kubernetes, Terraform).
Proven ability to participate in complex projects and collaborate across functions.
Excellent problem-solving skills, clear communication, and a strong sense of ownership.
Interest in
systems, data infrastructure, compilers, or analytical tooling
, even if experience is primarily academic.
Experience working on
non-trivial projects
(coursework, internships, research, open-source, personal projects) that required persistence and iteration.
Willingness and enthusiasm to work across the stack and learn new technologies as the problem demands.
Evidence of being
self-directed and curious
—you proactively learn new tools, languages, or concepts when needed
Bonus Skills
Contributions to open source database technologies projects such as
Apache Arrow, DuckDB, MongoDB Runtime, or other analytical data systems.
Expertise in
database systems, query engines, or storage systems.
Experience with performance optimization, observability, or large-scale query engines.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE:
We’re hiring a Sales Development Manager (Central US) to lead and scale our founding SDR team at LangChain. This role will sit in our NYC office.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY; San Francisco, CA; Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Social Media Lead to build the strategy and operating model behind how Runway shows up on social. Our audience spans filmmakers, artists, developers, researchers and enterprise teams, and each of them comes to our channels for something different. Your job is to give every channel a clear role and make sure our biggest moments, from model launches and research releases to film festivals and conferences, land with real distribution behind them.
You'll bring a strong point of view on where Runway should show up and how. You'll help our researchers, engineers, creatives and executives share the work closest to them with credibility and authenticity, and you'll treat our community of creators as collaborators in telling the story. You'll be hands-on where it matters, but this role is defined by strategic leadership and operational ownership.
WHAT YOU’LL DO
- Set Runway's social strategy, raise the creative bar and build the calendar around a steady, always-on presence that leads into our biggest launches
- Define a distinct role for each channel across X, Instagram, TikTok, YouTube, LinkedIn and emerging community platforms
- Decide when Runway, a researcher, an executive, a creator, a customer or a partner should lead the story, then build the distribution plan around it
- Partner with Research, Product, Comms and Brand to turn model launches, research papers and product updates into native, credible social moments
- Help Runway researchers, engineers and executives post about their work, with clear guidance, coaching and coordinated amplification
- Work with our Community team, partners and our broader creator community to put the work made with Runway at the center of our channels
- Establish a clear scorecard and use social insights to sharpen the work over time
WHAT SUCCESS LOOKS LIKE
- Social runs on data-driven goals across reach, awareness, demand, campaign lift and audience insight
- Runway has a clear social point of view and a defined role for each channel
- Social is a strategic driver of visibility, creative adoption and demand, not an internal posting service
- Runway's researchers, engineers and executives have an easy, trusted way to share their work, and the strongest posts get coordinated amplification
- Creators see Runway's channels as the best place for their work to be seen
WHAT YOU’LL NEED
- 5+ years of experience in strategic social or related marketing programs; 2+ years at a top-tier technology, consumer, media or entertainment company is a plus
- A track record of building social strategy and the operating model behind it: prioritization, agency and contractor management, workflows, measurement and executive alignment
- Excellent editorial judgment and an instinct for what feels credible and native on each platform, especially X, Instagram, TikTok, YouTube and LinkedIn
- Fluency across disparate cultures: film, art and creators, AI and startups, venture capital and Silicon Valley; comfort translating technical research for a broad audience
- Comfort with performance and brand measurement, including how to separate correlation from impact and how to run disciplined tests
- Hands-on familiarity with generative AI tools, including Runway, and curiosity about where they're headed
- Ability to thrive in a fast-moving environment where priorities shift with each launch
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: New York, New York, United States
About the Role
iCapital is seeking an experienced, strategic-thinking Dynamics Tech Lead to support the launch and scalability of Microsoft Dynamics 365 across the enterprise. This role is responsible for hands-on development, configuration, and support of Microsoft Dynamics applications, ensuring the smooth operation and integration of Dynamics solutions to meet evolving business needs.
Responsibilities:
Lead day-to-day development for Dynamics 365 Customer Service and Dataverse, partnering closely with the Architect, Product Owner, and QA Lead while contributing hands-on code alongside the team.
Own code review standards and review changes across plug-ins, client scripts, Power Automate flows, and solution components.
Define engineering practices for solution layering, source control, branching, environment management, coding standards, templates, and reusable development patterns.
Own CI/CD pipelines in Azure DevOps, enabling repeatable and governed releases from development through production.
Deliver enhancements across case management, SLAs, queues, routing, security roles, and other core Dynamics 365 Customer Service capabilities.
Implement Dynamics 365 Contact Center capabilities, including channel configuration and unified routing.
Build Copilot Studio agents and Copilot features for service agents and customers, incorporating effective grounding, hand-off, and guardrail design.
Design and build enterprise integrations with platforms such as ServiceNow, Pega, and Salesforce using APIs, Dataverse, and Power Automate, with appropriate error handling and monitoring.
Launch secure customer self-service capabilities, including a portal with authentication, role-based access, and data protection suited to a regulated business.
Deliver a customer-facing chatbot integrated with the self-service portal, case management capabilities, and live agent hand-off.
Take technical ownership of the platform, including the technical backlog, codebase, solutions, and documentation, as part of the transition from the implementation partner.
Mentor developers, establish scalable engineering practices, and help shape the in-house engineering function, including proposing additional development hiring as demand grows.
Qualifications:
Extensive hands-on development experience with Microsoft Dynamics 365 Customer Service, Dataverse, and the Power Platform
Strong proficiency in C#, JavaScript, and TypeScript, including experience developing plug-ins, custom APIs, and client-side scripts
Demonstrated experience leading developers, conducting code reviews, mentoring team members, and establishing engineering standards for business-critical applications
Experience building enterprise integrations using REST APIs, including exposure to platforms such as ServiceNow, Pega, or Salesforce
Hands-on experience with Power Automate and CI/CD for Power Platform solutions, including experience with Azure DevOps
Strong understanding of security roles, authentication, secure access patterns, and data protection requirements for portals and external users
Experience developing conversational AI solutions, including Copilot Studio agents or comparable technologies
Experience with Dynamics 365 Contact Center or Omnichannel for Customer Service, including contact center capabilities and routing
Experience delivering customer self-service solutions, including Power Pages or other portals and customer-facing chatbots
Familiar with Azure services, including Functions, Service Bus, API Management, and Microsoft Entra ID
Experience supporting enterprise platforms in financial services or another regulated industry, including experience transitioning a platform from an implementation partner and building in-house development capabilities
Clear written and verbal communication skills, with the ability to explain technical decisions and trade-offs to both technical and business audiences
Microsoft certifications preferred, including Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230), Dynamics 365 Contact Center AI Engineer Associate (AB-250), Power Platform Developer Associate (AB-400), or Power Platform Solution Architect (PL-600)
Benefits
The base salary range for this role is $120,000 to $160,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Europe
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
As our Head of Southern Europe, you will spearhead year-over-year revenue growth by developing and executing enterprise-level customer acquisition strategies across Italy, Spain, and Portugal. You will drive long-term success through strategic market development, executive engagement, and expansion of Cohere’s presence across Southern European markets.
In this pivotal leadership role, you will build and guide Cohere’s Southern Europe sales strategy, cultivating relationships with Enterprise and Strategic accounts, strategic partners, and industry stakeholders. You will work closely with regional and global leadership to establish Cohere as a trusted AI partner to public sector organizations, while driving revenue growth and achieving broader organizational objectives.
Location flexibility: Candidates may be based in Italy, Spain, Portugal, or outside the region. However, candidates must demonstrate meaningful experience supporting and developing business across these Southern European markets, with established relationships and the ability to travel regularly throughout the region.
AS OUR HEAD OF SOUTHERN EUROPE YOU WILL:
- Develop, execute, and lead a comprehensive go-to-market strategy and sales plan for Southern Europe driving revenue growth, customer acquisition, and market expansion across Italy, Spain, and Portugal.
- Provide strategic sales and operational leadership for Cohere’s Southern European business, ensuring alignment with global priorities, company objectives, and regional growth strategies.
- Build and expand relationships with senior stakeholders, decision-makers, strategic partners, and systems integrators across the region.
- Lead enterprise-level business development, strategic account planning, and capture initiatives, identifying and pursuing high-value opportunities across government, defense, and other regulated public sector markets.
- Establish and strengthen relationships with local and multinational prime contractors, technology partners, consulting organizations, and industry associations to accelerate Cohere’s market presence.
- Partner with Marketing, Product, Engineering, Legal, and other internal teams to align regional customer requirements, market opportunities, and sales execution with broader company priorities.
- Represent Cohere at key Southern European events, conferences, customer engagements, and networking opportunities, working in collaboration with regional and global leadership.
- Collaborate with global teams to establish anchor customer relationships, advance strategic opportunities, and develop best practices for enterprise-level AI deployments and implementations.
- Operate as a hands-on regional leader, building the market, developing strategic opportunities, and driving execution in partnership with a broader, matrixed global sales organization.
THIS CAREER OPPORTUNITY MAY BE A GOOD MATCH FOR YOU IF YOU:
- Have 10+ years of sales and leadership experience, developing go-to-market strategies and driving revenue growth within fast-paced technology organizations.
- Have demonstrated experience supporting and developing business across Italy, Spain, and Portugal, with established relationships in commercial, enterprise and strategic accounts, and related ecosystems.
- Possess a proven track record of leading strategic capture, enterprise sales, and consultative solution-selling initiatives, particularly involving complex, multi-stakeholder opportunities.
- Have a strong understanding of Southern European procurement processes and budget cycles, and regional market dynamics.
- Bring an established network of relationships with decision-makers, organizations, prime contractors, systems integrators, and relevant industry associations across the target markets.
- Have exceptional communication, negotiation, and leadership skills, with the ability to build executive-level relationships, influence stakeholders, and develop cross-functional partnerships.
- Are comfortable operating in a matrixed global environment, coordinating efforts across regional and international teams without relying on a large direct-report organization.
- Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up your sleeves, building new markets, and driving meaningful commercial impact.
- Have experience selling AI, cloud, enterprise software, data platforms, or other complex technology solutions. Experience in AI or a related industry is highly desirable.
- Are fluent in English and have professional fluency in at least one of the primary regional languages: Italian, Spanish, or Portuguese. Additional language capabilities across the region are an advantage.
- Can be based in Southern Europe or another location, provided you have a strong track record supporting these markets and are willing to travel regularly throughout Italy, Spain, and Portugal. Expected travel: 25–35%, with flexibility based on business needs.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Greenwich, Connecticut, United States; New York, New York, United States
About the Role
iCapital is looking for an AVP level candidate to join its growing Research and Education team. The role will focus on conducting due diligence on Private Capital funds and author thorough due diligence reports that are offered to our clients. This individual should have strong knowledge of industry trends in private equity, private credit, and/or real estate and real assets.
Responsibilities
Conduct investment and operational due diligence on private capital managers identified for inclusion on the firm’s platform.
Prepare clear and comprehensive due diligence reports on managers, including qualitative and quantitative factors.
Stay informed of investment opportunities and be able to successfully communicate information to the investment team.
Source new managers, perform initial screening, and identify managers for further consideration.
Assist with maintaining a pipeline of investment ideas that are in market or coming to market over a 12-month period and lead the effort in creating market maps for each major strategy.
Prepare marketing and education materials on various products and strategies for clients of the firm.
Create and maintain pitchbooks, private market research pieces, and other team collateral/output.
Over time, present investment merits of current products in the market as well as current trends in the private capital investing to clients.
Qualifications
5-7 years of experience in financial services; with 2+ years of experience conducting due diligence on private capital managers, preferably for a top-tier investment consultant, large institutional LP (pension fund/endowment), or fund of funds
Previous experience with fund manager evaluation as primary responsibility
Previous experience in the wealth channel supporting RIA firms and family offices would be a plus
Demonstrated qualitative and quantitative analytical skills
Strong written and verbal communication skills; comfortable presenting in front of senior professionals in the industry
Able to work independently
The base salary range for this role is $135,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We're looking for a hands-on IT leader to build and run the business systems that help Alchemy work. You'll own enterprise applications and their integrations, manage and develop the IT team, and help teams across the company redesign how they work with AI.
This is a player-coach role. You'll configure applications, write integrations, debug workflows, and ship automations yourself. You'll also set priorities, coach engineers, manage performance, and keep day-to-day IT service dependable.
You'll identify recurring manual processes, build automations or agent workflows, and decide which steps need human review. You'll deploy and test those systems and teach the team to maintain them.
WHAT YOU WILL DO
- Own business applications. Lead technical administration and improvement of Salesforce and connected sales tools, People Ops systems such as Rippling and ChartHop, and other business applications as priorities require. Partner with business owners on configuration, data quality, permissions, and technical escalations.
- Build across systems. Write and maintain API integrations, scripts, and workflows that connect applications, reconcile data, and automate employee and business processes. Own testing, monitoring, failure recovery, and documentation.
- Redesign work around AI. Partner with Sales, People Ops, Recruiting, Finance, and Legal to identify workflows worth rebuilding. Deliver agents and automations that can gather context, carry out authorized steps, verify results, and escalate exceptions to the right person.
- Manage the team. Set priorities and expectations, run regular feedback and development conversations, hire, and manage performance. Balance service coverage with project work and make clear tradeoffs when demand exceeds capacity.
- Raise the team's AI capability. Build alongside engineers, review their work, and turn successful approaches into shared tools, skills, and runbooks. Make AI-assisted building and verification part of how the team delivers work.
- Keep IT service reliable. Oversee support quality, onboarding and offboarding, escalations, and operational coverage with the engineers responsible for service desk, identity, endpoints, and office technology. Jump into difficult issues when needed.
- Make automation safe to operate. Partner with Security on least-privilege access, sensitive-data handling, audit trails, and approval boundaries. Use explicit approvals for high-impact actions and provide a way to stop or roll back failed automation.
- Own the application roadmap and spend. Evaluate tools, manage vendor relationships and renewals, and bring application expertise in-house where it improves service or cost. Measure improvements through reliability, turnaround time, manual work removed, and adoption by the teams served.
WHAT WE ARE LOOKING FOR
- Deep hands-on experience administering enterprise SaaS applications and building integrations; strong Salesforce experience and the ability to learn unfamiliar business systems.
- Experience managing technical staff, including coaching, prioritization, hiring, and performance management. You're comfortable staying close to implementation.
- Ability to build and debug with APIs, scripting, and workflow platforms such as n8n or Okta Workflows, with sound practices for testing and production changes.
- Evidence of shipping AI-enabled workflows that other people use. You can explain what you delegated to AI, what you verified, where it failed, and how you improved it.
- Experience helping a team adopt new tools and working practices, including supporting people with different starting skill levels.
- Strong judgment about identity, access, employee data, and business-critical changes. You know when deterministic automation or a human decision is the better choice.
- Ability to translate business needs into technical work, explain tradeoffs, and follow through on operational details.
HELPFUL EXPERIENCE
- Supporting People Ops, Recruiting, Finance, or Legal applications alongside sales systems.
- Employee lifecycle automation, identity integrations, and IT service management.
- Building agent integrations, reusable skills, or evaluation suites with an internal AI platform.
WHAT SUCCESS LOOKS LIKE
- Business systems have clear technical ownership.
- The IT team delivers dependable support and application improvements, with fewer recurring manual tasks.
- Teams across the company use workflows you've helped build, and your engineers can extend and operate them without depending on you for every change.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
headDenver, Colorado, United States, AMER
headOakland, California, United States, AMER
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
seniorГеография найма не уточнена
United States
ОфисNew York, NY
New York, NY; Pittsburgh, PA
Dallas, TX
УдалённоRemote, New York, United States, AMER
ОфисNew York, NY
УдалённоRemote - US
УдалённоleadNew York, NY; San Francisco, CA; Remote; Lastly, the provided range is the expected salary for candidates in the U.S
leadNew York, New York, United States
УдалённоheadWe strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Greenwich, Connecticut, United States; New York, New York, United States
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