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Location: Australia; Singapore Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations - Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Currently based in Australia or Singapore. What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Finance teams need a dependable way to turn everyday spending and payments into accurate books. Ramp's Accounting team builds the systems that carry accounting context across our products, help customers categorize and reconcile activity, and keep their records in sync. When those systems work well, finance teams spend less time correcting data and more time understanding their business. We're looking for a Senior Backend Engineer to build across that accounting experience. You could work on the services behind accounting rules and data models, the flow of transactions into the books, or the reliability of sync and reconciliation workflows. You'll own complex projects from design through production and work with product, design, and engineering partners to make accounting workflows simpler and more trustworthy for customers. WHAT YOU’LL DO - Design and build backend services, APIs, and data models that support accounting workflows across Ramp's products - Make financial data accurate, traceable, and resilient as transactions move through coding, reconciliation, and sync - Improve the reliability and visibility of workflows that span Ramp and customers' accounting systems, including how they handle failures and changes - Partner with product and engineering teammates to understand finance teams' needs and turn them into practical technical designs - Own substantial projects from design and implementation through launch, monitoring, and iteration - Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship WHAT YOU’LL NEED - Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows - Strong system design judgment, especially around data correctness, reliability, and keeping complex systems understandable - A track record of independently owning complex projects and shipping high-quality software - The ability to investigate problems across services and data flows and turn what you learn into durable improvements - Clear communication and a collaborative approach to technical decisions and feedback NICE TO HAVES - Experience with accounting, payments, spend management, or other financial data products - Familiarity with accounting concepts such as coding, reconciliation, or the general ledger - Experience building integrations or data workflows that keep information consistent across systems BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Responsibilities - Build and operate the Security Observability & Data Platform (tens of TB/month and growing). This covers ingestion, normalization and retention, plus the query and detection layer on top. Detections are code: tested, reviewed, and measured for precision. - Own endpoint security across the fleet: deploy, tune and respond with EDR; run and configure binary authorization; and set hardening baselines with IT Operations. - Lead threat hunting, internal investigations and insider-threat work. Handle security incidents end to end: triage, containment, forensics, root cause, and the control that prevents a repeat. - Build the next generation of security services and run them in production: zero-trust AuthN/AuthZ, a uniform blocking service, an application proxy, asset inventory, developer portal, and compliance as code. - Build and run the agent platform (local and Kubernetes). Use LLM agents to automate triage, enrichment, investigation and response, with deterministic checks wherever a model's answer isn't enough. - Review infrastructure and cloud designs (Kubernetes, AWS/GCP, bare metal, CI runners) for security, and help engineering teams adopt the shared services instead of building their own. - Run red-team and adversary-emulation exercises, and turn the results into detections and fixes. - Write runbooks and post-mortems that someone who wasn't in the room can follow at 3 a.m. Minimum Qualifications - Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. - 5+ years in security engineering, detection and response, or infrastructure/SRE with a security focus, including hands-on incident response on endpoints and in the cloud. - Experience operating an EDR, writing and tuning detections. Knowledge of macOS and Linux internals as attackers use them: persistence, credential theft, process injection, living-off-the-land binaries. - Experience building or operating telemetry pipelines and a SIEM or security data lake at TB scale. Strong SQL, including detection logic over large datasets. - Hands-on production engineering: Linux, containers, Kubernetes, at least one major public cloud, infrastructure as code, monitoring and alerting. - Proficiency in Python or Go, and comfort with Rust or willingness to work in it (most of Mysten's stack are Rust). - Working knowledge of identity: SSO (OIDC/SAML), phishing-resistant MFA, device trust, and how session and token theft work. - Strong written communication: can run an incident channel and write the post-mortem. - Interest in the web3 space is required. Preferred Qualifications - Experience building zero-trust access, identity-aware proxies or policy engines. - Binary authorization or allowlisting at fleet scale - Familiarity with the threat actors that target crypto companies and their methods, from social engineering and fake campaigns to supply chain compromises. - Digital forensics (memory, disk, macOS unified logs) and malware analysis. - Experience building security tooling with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling has to do the work. - Compliance as code (CIS benchmarks); experience in ISO 27001 or SOC 2 environments. - Publications, conference talks or open-source security tooling. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: Greenwich, Connecticut, United States About the Role iCapital is looking to hire a Compliance Officer to help oversee the relevant investment advisers supporting the Exchange-Traded Funds (ETF), Alternative Investments Fund-of-Funds and 1940 Act Registered Funds businesses. This individual will also be responsible for assisting the implementation and administration of compliance programs for the firm’s SEC Registered Investment Advisers, Investment Company Act, NFA and CFTC registered Commodity Pools, and other compliance-related activities as they relate to these products or entities. Responsibilities Maintain expert knowledge of regulations applicable to ETFs and 1940 Act Registered Funds and their investment advisers, including the Investment Advisers Act of 1940, Investment Company Act of 1940, and Rule 6c‑11. Oversee the administration of the Fund's compliance and governance framework. Assist in monitoring compliance with fund governing documents. Advise on regulatory developments affecting ETFs, including derivatives, valuation, liquidity, and related rulemaking. Provide compliance leadership and support for ETF and Registered Funds initiatives, including identifying regulatory risks and developing practical solutions. Advise Product, Portfolio Management, Operations, and other stakeholders on product structuring, operations, investment strategies, and disclosures. Review fund marketing materials for consistency with fund disclosures, governing documents, regulatory requirements, and internal policies, and coordinate approvals with relevant stakeholders. Translate regulatory requirements and fund governing documents into scalable policies, procedures, and compliance controls. Oversee product‑specific compliance obligations, including disclosure monitoring, premium or discount reporting, and regulatory filings. Conduct post‑trade compliance monitoring, portfolio guideline testing, and issue resolution. Support trading oversight frameworks, including best execution governance and related compliance practices. Perform compliance testing, reporting, and remediation tracking to ensure timely resolution of issues. Oversee and coordinate compliance reviews of third‑party service providers, including administrators, custodians, legal counsel, and auditors. Qualifications Bachelor’s degree is required; Law Degree or MBA is preferred 10+ years of compliance experience in the financial services industry, including a robust understanding of and experience with exchange-traded funds, derivatives, alternatives and the regulatory landscape Demonstrated knowledge of U.S. securities laws, particularly the Investment Company Act of 1940, the Investment Advisers Act of 1040, the Securities Act of 1933, the Securities Exchange Act of 1934 and other SEC, CFTC, NFA and FINRA regulations Strong knowledge and prior experience with investment company, investment adviser, and NFA or CFTC compliance programs and requirements Strong experience in dealing with matters associated with Rule 38a-1 under the Investment Company Act of 1940 and Rule 206(4)-7 under the Investment Advisers Act of 1940 Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA Experience evaluating risk and mapping risk and controls across firm practices Skilled at developing other team members through mentoring or helping upskill Able to operate in a fast-paced environment Detail oriented with the ability to assess and prioritize projects FINRA Series 7 and 24 licenses are preferred Benefits The base salary range for this role is $150,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is looking to hire a Compliance Officer to help oversee the relevant investment advisers supporting the Exchange-Traded Funds (ETF), Alternative Investments Fund-of-Funds and 1940 Act Registered Funds businesses. This individual will also be responsible for assisting the implementation and administration of compliance programs for the firm’s SEC Registered Investment Advisers, Investment Company Act, NFA and CFTC registered Commodity Pools, and other compliance-related activities as they relate to these products or entities. Responsibilities Maintain expert knowledge of regulations applicable to ETFs and 1940 Act Registered Funds and their investment advisers, including the Investment Advisers Act of 1940, Investment Company Act of 1940, and Rule 6c‑11. Oversee the administration of the Fund's compliance and governance framework. Assist in monitoring compliance with fund governing documents. Advise on regulatory developments affecting ETFs, including derivatives, valuation, liquidity, and related rulemaking. Provide compliance leadership and support for ETF and Registered Funds initiatives, including identifying regulatory risks and developing practical solutions. Advise Product, Portfolio Management, Operations, and other stakeholders on product structuring, operations, investment strategies, and disclosures. Review fund marketing materials for consistency with fund disclosures, governing documents, regulatory requirements, and internal policies, and coordinate approvals with relevant stakeholders. Translate regulatory requirements and fund governing documents into scalable policies, procedures, and compliance controls. Oversee product‑specific compliance obligations, including disclosure monitoring, premium or discount reporting, and regulatory filings. Conduct post‑trade compliance monitoring, portfolio guideline testing, and issue resolution. Support trading oversight frameworks, including best execution governance and related compliance practices. Perform compliance testing, reporting, and remediation tracking to ensure timely resolution of issues. Oversee and coordinate compliance reviews of third‑party service providers, including administrators, custodians, legal counsel, and auditors. Qualifications Bachelor’s degree is required; Law Degree or MBA is preferred 10+ years of compliance experience in the financial services industry, including a robust understanding of and experience with exchange-traded funds, derivatives, alternatives and the regulatory landscape Demonstrated knowledge of U.S. securities laws, particularly the Investment Company Act of 1940, the Investment Advisers Act of 1040, the Securities Act of 1933, the Securities Exchange Act of 1934 and other SEC, CFTC, NFA and FINRA regulations Strong knowledge and prior experience with investment company, investment adviser, and NFA or CFTC compliance programs and requirements Strong experience in dealing with matters associated with Rule 38a-1 under the Investment Company Act of 1940 and Rule 206(4)-7 under the Investment Advisers Act of 1940 Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA Experience evaluating risk and mapping risk and controls across firm practices Skilled at developing other team members through mentoring or helping upskill Able to operate in a fast-paced environment Detail oriented with the ability to assess and prioritize projects FINRA Series 7 and 24 licenses are preferred Benefits The base salary range for this role is $150,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United Kingdom Workplace: Remote Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win. Customers reach our intelligence through products, AI agents, workflows, APIs, data and expert services. This role owns what those add up to. Our segment leads make it specific to an industry; you make the case for Chainalysis as a whole, and build the programs that grow each customer over time. As Senior Product Marketing Manager for Platform, you will own the positioning for the Chainalysis platform as a whole, then turn it into the lifecycle campaigns and programmes that drive adoption, usage and expansion across our customer base. This is a horizontal role working across every segment. It suits a problem solver rather than a feature marketer: you start from what customers are trying to do and what gets in their way, then work back to what we offer. You are metrics-savvy. You know what moves the needle and which levers to pull to meet an objective. You will work closely with Product, Sales, Customer Outcomes, Marketing & Communications and GTM Solutions & Readiness, alongside the segment leads who go deep on their industries. In this role, you'll: Position the value - Define and evolve the Chainalysis story: what our intelligence enables, why we are meaningfully different, and why the whole is worth more than any one part. - Build the messaging that lets GTM teams tell that story consistently. - Own competitive positioning: frame the category and turn market moves into guidance deal teams can act on. Build the programmes that grow it - Build the lifecycle campaigns that take customers deeper into the platform and scale them in partnership with demand generation, product and sales strategy: onboarding, activation, expansion and renewal, each with its own message and moment. - Spot the expansion patterns that hold across segments and turn them into cross-sell and upsell plays: the trigger, the message, the proof, and the asset a seller uses. - Explain our commercial model in the customer’s terms, so buyers can see how what they use connects to what they get. - Lead go-to-market planning for launches that span the portfolio, working with segment leads on the value proposition for each audience. Win and learn in market - Produce the strategic content that moves these conversations forward: first-call decks, value maps, discovery frameworks, ROI stories, objection handling and sales plays. - Partner with Product, Product Marketing, GTM & Enablement teams to turn the strongest narratives into field tools sellers can find and use without asking. - Turn churn, win-loss, field feedback and competitive signal into sharper positioning, and measure what reflects business health rather than activity. We're looking for candidate who have: - 8+ years in product, solutions, industry, or B2B enterprise technology marketing. - Experience building something from nothing: a new proposition, segment or business line where there was no playbook. - Positioning that changes how customers and sellers see a problem, and connects many capabilities into one value story. - Experience designing lifecycle campaigns or expansion programmes where you owned the messaging and mechanics. - Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision. - A collaborative self-starter, comfortable driving ambiguous, multi-stakeholder work forward across Product, Sales, technical and revenue teams, and senior leaders. Nice to have experience: - Experience with blockchain, digital assets, or crypto-native financial infrastructure. - Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology. - Familiarity with consumption- or usage-based pricing and packaging. You’ll thrive here if: You enjoy connecting many products into one story more than marketing a single product in isolation. You build from first principles and create structure where none exists. You write with precision, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field. You know when to go deep and when to simplify, and help raise the standard of the work around you. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Turkey We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Financial Monitoring Specialist! Requirements Bachelor’s degree in finance, economics, banking, law, criminology, international relations, statistics, data analytics or a related discipline. At least 2 years of hands-on transaction-monitoring, AML investigations, sanctions investigations, fraud investigations or financial-crime experience. Previous experience investigating crypto exchange or on-chain activity, including wallet tracing and interpretation of transaction patterns. Working knowledge of Turkish AML/CFT obligations, suspicious-activity indicators, customer risk, sanctions/PEP controls and confidentiality requirements. Experience using transaction-monitoring, case-management, sanctions-screening and blockchain-analytics tools; Chainalysis, TRM Labs, Elliptic or comparable experience is an advantage. Ability to combine KYC/customer information, fiat activity, device/account links, blockchain data and open-source information into a clear investigation narrative. Strong analytical judgment and the ability to distinguish unusual activity from reasonably explained activity. Strong documentation skills, attention to detail and ability to work to risk-based SLAs. Excel/Google Sheets proficiency; SQL or data-analysis experience is an advantage. Turkish native and English at minimum B2. Responsibilities Review transaction-monitoring alerts and investigate unusual or potentially suspicious fiat and crypto activity. Analyze customer profiles, KYC/CDD/EDD records, account behavior, counterparties, linked accounts/devices and transaction history. Use blockchain analytics to trace funds, identify exposure and assess wallet or counterparty risk. Review sanctions, PEP, adverse-information, fraud and Travel Rule indicators relevant to investigations. Request additional information through approved internal processes where necessary and assess the adequacy of explanations and supporting evidence. Prepare clear, evidence-based case narratives and escalate suspicious or material activity to the Compliance Officer in line with internal procedures. Maintain strict confidentiality and avoid unauthorized disclosure of investigations or suspicious-transaction processes. Meet investigation SLAs and maintain complete case evidence and audit trails. Participate in alert calibration, typology development, scenario tuning and quality-review sessions. Identify emerging local and crypto-specific financial-crime patterns and share actionable findings with Compliance and relevant control owners. Support regulator, auditor and authorized-law-enforcement information requests through approved channels. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 14 business days of vacation Honoring your traditions with days off on all public holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Global We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as an Application Security Engineer! Requirements 2+ years of experience in Application Security, Product Security, or a related security role. Strong knowledge of web application security, OWASP Top 10, common attack techniques, and secure coding practices. Hands-on experience with threat modeling, security architecture reviews, vulnerability assessment, and penetration testing. Ability to review source code and identify security vulnerabilities. Experience with SAST, DAST, SCA, secrets scanning, and vulnerability-management tools. Understanding of CI/CD pipelines and experience integrating security checks into the SDLC. Knowledge of API security, authentication, authorization, and common security protocols. Familiarity with cloud, container, or Kubernetes security. Basic knowledge of Web3 and smart contract security. Basic scripting or programming skills, preferably in Python or another relevant language. Ability to clearly communicate security risks and remediation guidance to technical and non-technical stakeholders. Responsibilities Perform application security assessments, source-code reviews, and penetration testing. Participate in threat modeling and security architecture reviews for new and existing products. Triage Bug Bounty submissions: validate and reproduce vulnerabilities, assess their severity and business impact, identify duplicates and false positives, communicate with researchers, and coordinate remediation with engineering teams. Identify, prioritize, and track vulnerabilities throughout the remediation process. Provide developers with clear remediation guidance and secure coding recommendations. Support the integration and operation of SAST, DAST, SCA, secrets scanning, and other security tools within CI/CD pipelines. Participate in defining and reviewing security requirements throughout the software development lifecycle. Validate security-tool findings and help reduce false positives. Support investigations and remediation of application-related security incidents. Contribute to application security standards, guidelines, and reusable security controls. Help deliver security training and promote secure development practices across engineering teams. Collaborate with developers, DevOps, QA, product teams, and other security specialists. Monitor emerging application security threats and contribute to improving AppSec processes. Ukrainian (Native) English (B1) Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Berlin Our Story Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day. How we work Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry. Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal. These drivers shape how we work together and what we expect from ourselves and our leaders. We are looking for a high-impact, proactive Senior Data Engineer to join our Data Engineering team in Berlin. In this role, you won't just build pipelines—you will architect the data foundation that powers our next generation of casual games and advanced analytics, and AI-driven workflows. You will be in an environment where you can take full ownership of business outcomes, bridge technical execution with strategy, and proactively identify opportunities to optimize and scale our data transformation journey. About the job Data Architecture & Strategy: Design and build resilient, scalable data infrastructure optimized for analytical workflows, feature stores, real-time context delivery, and AI-ready, well-documented data for agents and LLM applications. Modern Pipeline Engineering: Build, maintain, and optimize robust batch and streaming ETL/ELT pipelines using Scala, Python, SQL and dbt. Data Warehousing & Lakehouse: Architect clean, cost-efficient, and highly performance schemes across our cloud data warehouse platform on Snowflake. AI-Enabled Engineering & Agentic Workflows: Use AI as a daily force multiplier, not only for writing code but across the data lifecycle, from design and documentation to testing, debugging, and incident triage. Design, build, and operate agentic workflows (for example, agents that monitor pipelines, investigate data quality issues, generate and validate dbt models, or answer analysts’ questions against governed data), with proper guardrails, evaluation, and observability. Quality, Reliability & Governance: Implement automated testing, observability, and monitoring frameworks to guarantee high data reliability and low latency. Engineering Excellence & Best Practices: Follow rigorous CI/CD practices, Infrastructure-as-Code (Terraform), version control, and clear documentation across all data assets. Cross-Functional Enablement: Collaborate closely with marketing managers, game teams, product managers, and data analysts to turn ambiguous business needs into high-impact data solutions. About you Relevant Experience: In-depth professional experience as a software engineer or data engineer. Data Engineering Expertise: Strong background in senior data engineering roles with advanced proficiency in Python and complex SQL. Strong Core Programming: Deep professional experience in a strongly-typed language such as Scala, Java, or Go for building resilient data services. Modern Stack Mastery: Practical experience with cloud data platforms (favorable Snowflake), dbt and orchestration tools (we use Airflow). AI & Agentic Experience: Hands-on experience applying AI tools in your engineering work and building agentic workflows, including tool use or MCP integrations, orchestration, and evaluation. You know where agents add real value, where human review is essential, and how to keep them reliable, secure, and cost-aware. Software Engineering Mindset: Deep familiarity with Docker, Git, CI/CD, unit testing, and Infrastructure-as-Code (Terraform). Proactive & Impact-Driven: Autonomous problem solver who evaluates technical decisions based on speed-to-market, business value, and ROI rather than theoretical complexity. Collaborative Communicator: Excellent communication skills with the ability to articulate technical architecture to both engineering peers and business stakeholders. Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive. Our Promise Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games. We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens? Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others. Enjoy the pilates, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause! Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other. With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding. The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad. At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way! By clicking “Submit Application” you acknowledge that you have read our Candidate Privacy Policy

Location: Belfast, Northern Ireland, Remote Workplace: remote Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.   Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.   Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!   You can work remotely from anywhere in Northern Ireland. How you’ll make an impact Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery. You will provide strategic and technical oversight to the team and the program. Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats. Collaborate with customers and partners to strengthen their security posture. Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities. Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams. Information Protection Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls. Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution. Oversee Threat Hunting program to detect and mitigate advanced threats. Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks. Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse. Incident Detection and Response Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls. Coordinate the detection and response to attacks through all incident phases. Ensure incident reports are accurate, detailed and relevant. Monitor, detect, and remediate misconfigurations and security risks across our cloud environments. Participate in a 24/7 on-call rotation. Security Services Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management. What We'll Expect from You 5+ years of Security Engineering, Security Operations or Security Architecture experience. CISSP, GCIH or similar certification preferred. Experience acting as technical lead to distributed teams consisting largely of remote engineers. Experience complying with PCI-DSS and other compliance and regulatory standards. Experience with attacker tactics, techniques and procedures. Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards. Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports. Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response). Deep understanding of operating system, networking and application concepts. Experience hardening Windows, MacOS, Linux Containers and Kubernetes. Familiarity with AWS security best practices and Infrastructure-as-Code. Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust). Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers. Ability to work during critical incidents or to support coverage requirements. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. Applicant Privacy Notice (United Kingdom)

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.   Why This Role Is Important To Arcadia The Technical Product Manager, Life Sciences sits at the intersection of product strategy and engineering execution, embedded directly with our teams to turn complex healthcare data and platform capabilities into products our customers rely on. This role owns the technical depth of the product lifecycle while keeping the team anchored to customer value and business outcomes. You will be the connective tissue between Product and Engineering: fluent enough in the technical stack to make real-time tradeoff decisions with engineers, and disciplined enough in product craft to keep the roadmap grounded in customer impact. This is a hands-on, technical product role for someone energized by the details of how things work, not just what gets shipped. What Success Looks Like In 3 Months Develop working fluency in Arcadia's platform architecture, data model, and the technical stack of your assigned engineering team. Build trusted, credible working relationships with your engineering counterparts, joining sprint ceremonies and grooming sessions. Take ownership of a product area's backlog and begin active prioritization grounded in customer and technical impact. Demonstrate the ability to hold your own in a technical conversation about pipeline architecture, data, or implementation tradeoffs. In 6 Months Ship one or more meaningful product increments in close partnership with engineering, on a predictable delivery cadence. Establish clear product and delivery metrics, and use them to guide prioritization and stakeholder reporting. Be a go-to resource for engineering on requirements clarity, scope tradeoffs, and customer context. Lead structured technical discovery (data investigation, feasibility checks, pipeline architecture discussions) that informs roadmap decisions. In 12 Months Be recognized as the product owner and technical subject-matter expert for your portfolio, trusted by engineering and business stakeholders alike. Drive roadmap strategy that balances near-term delivery with long-term platform scalability and technical health. Proactively identify and act on opportunities to reduce technical debt, improve data quality, or unlock new technical capability. Mentor peers on how to work effectively with engineering teams and contribute to broader product-engineering process improvements. What You'll Be Doing Own product strategy and roadmap for a defined portfolio within Arcadia's platform, partnering day-to-day with an embedded engineering teams through the full SDLC. Translate business goals, customer needs, and technical realities into clear requirements, acceptance criteria, and well-scoped increments engineering can execute against. Engage deeply with engineering on data pipeline, data models, and enrichment asking the right technical questions and making informed calls when priorities conflict. Run and participate in agile ceremonies: backlog grooming, sprint planning, sprint reviews, and incident/RCA reviews, ensuring engineering has what it needs to move fast without losing quality. Deconstruct ambiguous or large-scale goals into MVPs and iterative delivery plans, adjusting scope based on technical constraints and customer feedback. Use SQL and product/data instrumentation to self-serve answers, validate hypotheses, and make data-informed prioritization decisions. Replicate, triage, and help troubleshoot complex product issues alongside engineering, escalating and documenting bugs and workarounds as needed. Communicate roadmap progress, technical risks, and tradeoffs clearly to both technical and non-technical stakeholders. Partner with agentic designers, operations, commercial, marketing, and analytic teams to ensure what engineering ships is adopted and drives measurable value. Advocate for a healthy balance between shipping new capability and managing technical debt, performance, and platform scalability. What You'll Bring Education Bachelor's Degree in Computer Science, Data Science, Statistics, or a related field (or equivalent professional experience) Experience 4–7+ years of product management experience, with meaningful time spent working shoulder-to-shoulder with engineering teams in Agile/Scrum environments. Proven track record taking products from requirements through SDLC to launch, including scoping MVPs and iterating post-launch. Experience engaging in real technical tradeoff discussions architecture, APIs, data flows, scalability, and implementation approach. Healthcare, health-tech, or complex B2B data/SaaS experience strongly preferred; population health, value-based care, or interoperability experience is a plus. Technical Fluency Hands-on SQL proficiency, comfortable writing queries to self-serve analysis and validate product decisions. Working understanding of database and data-platform technologies (e.g., Snowflake, cloud data warehouses) and how data model design affects product capability. Comfort partnering with engineers on API design, system architecture, and technical constraints without needing everything translated into non-technical terms. Qualities & Skills Strong ownership mentality with a bias toward action and hands-on execution. Excellent written and verbal communication; able to move fluidly between engineering detail and executive-level summary. Comfortable operating in ambiguity, breaking large problems into deliverable increments. Calm, confident facilitator of trade-off conversations across product, engineering, and business stakeholders. Attention to detail and a commitment to clear, current documentation. Would Love For You To Have Experience with healthcare data standards or interoperability frameworks (e.g., FHIR) and regulatory-grade data environments. Exposure to AI/ML or GenAI-enabled product capabilities, including retrieval-augmented generation, automation, or predictive analytics. Experience with BI/visualization tools (Tableau, Power BI, Looker, or similar) and large-scale data platforms (Snowflake, Redshift, Databricks, or similar). A background in a hard science (math, statistics, computer science, or engineering) or prior experience as a software engineer or data analyst. What You'll Get The chance to work shoulder-to-shoulder with a team of extremely talented, dedicated engineers and product builders. Deep, focused exposure to Arcadia's platform architecture, data model, and engineering practices. Be part of a mission-driven company transforming healthcare by changing the way patients receive care. A flexible, remote-friendly company with personality and heart. Employee-driven programs and initiatives for personal and professional development. Membership in the Arcadian and Barkadian community. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: IN - Jaipur About the Role We are seeking an experienced accounting professional to support a portfolio of international legal entities across EMEA and APAC. This role will be responsible for end-to-end accounting operations, monthly close activities, financial reporting, accounts payable administration, intercompany accounting, and audit support within a multinational financial services environment. The ideal candidate will have strong experience with multi-entity accounting, month-end close processes, U.S. GAAP reporting, statutory accounting requirements, and ERP systems such as NetSuite. Key Responsibilities 1. Accounting Operations & General Ledger Management Maintain accurate books and records for multiple international legal entities. Record and reconcile accounting transactions in NetSuite in accordance with local accounting standards and Group accounting policies. Prepare and post journal entries, including: Accruals Prepayments Payroll Intercompany transactions Transfer pricing adjustments Recurring and manual journals Perform balance sheet reconciliations and supporting schedules. Manage fixed asset accounting, including capitalization, depreciation and disposals. Maintain and reconcile intercompany balances. Support implementation of accounting processes, controls, and new entity setups. Assist with cash accounting and bank reconciliations. Ensure accuracy and completeness of the general ledger. 2. Accounts Payable Administration Process supplier invoices through Coupa and other approved procurement systems. Verify coding, approvals, and supporting documentation. Follow up with business stakeholders on invoice approvals and outstanding exceptions. Review AP aging and assist with issue resolution. Support vendor onboarding and master data maintenance. Prepare supporting schedules for payment processing. 3. Financial Reporting & Month-End Close Execute monthly, quarterly, and annual close activities. Prepare management accounts for multiple legal entities. Support dual-ledger reporting requirements, including: U.S. GAAP / Group reporting Local statutory reporting Prepare: Income statements Balance sheets Cash flow statements Perform variance analysis against budget and prior periods. Investigate unusual trends and prepare management commentary. Support preparation of reporting packages for management review. 4. Audit & Compliance Support Prepare audit schedules and supporting documentation. Coordinate with external auditors and respond to information requests. Assist in resolution of audit findings and technical accounting matters. Prepare PBC (Prepared By Client) schedules and reconciliations. Support annual statutory audits and interim reviews. 5. Intercompany and Global Entity Support Support accounting activities for international entities across: Malta Hong Kong Singapore Japan Australia United Kingdom Abu Dhabi (UAE) Experience working with multinational organizations operating across multiple jurisdictions is highly desirable. Required Qualifications Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification preferred. 5-8 years of progressive accounting experience for Senior Accountant level. 8-12 years of experience for Accounting Manager level. Experience supporting multinational entities and multi-currency environments. Strong understanding of: General ledger accounting Month-end close Financial reporting Fixed assets Intercompany accounting Audit support Technical Skills Required experience with: NetSuite ERP Coupa FloQast Advanced Microsoft Excel Pivot Tables XLOOKUP Power Query Complex reconciliations Microsoft 365 Suite Preferred: U.S. GAAP reporting Multi-book accounting Financial services industry experience SOX/internal controls environment Key Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Ability to manage multiple entities and competing deadlines. Excellent stakeholder management skills. Strong written and verbal communication. Ability to work independently in a fast-paced global environment. Continuous improvement mindset. Success Measures The successful candidate will consistently deliver: Accurate monthly close completion. Timely financial reporting packages. Fully reconciled balance sheet accounts. Clean audit support documentation. Timely processing of AP transactions. Accurate intercompany reconciliations. Compliance with Group accounting policies and reporting deadlines. We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We’d love to hear from you if you have: 2+ years’ experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: EU/Ukraine We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as an IAM/PAM Governance Specialist. Requirements 2+ years of experience in IAM, PAM, Identity Governance, Information Security, IT Controls, IT Audit, or a related area. Good understanding of Identity and Access Management concepts, including user lifecycle, role-based access control, least privilege, segregation of duties, and access recertification. Practical understanding of Privileged Access Management and risks associated with privileged, administrative, shared, and service accounts. Experience performing access reviews, privileged access reviews, or user entitlement assessments. Experience reviewing access controls and identifying excessive, outdated, or inappropriate permissions. Experience supporting internal or external audits, including evidence collection, control testing, findings follow-up, and remediation tracking. Ability to assess whether access controls are operating effectively and document identified gaps and recommendations. Experience working with system owners, administrators, Security, IT, and other stakeholders to investigate and remediate access-related issues. Understanding of security control frameworks and standards such as ISO 27001, NIST, SOC 2, or similar. Ability to work with IAM/PAM platforms, administrative consoles, access management systems, and related security tooling. Strong analytical and documentation skills, with attention to detail. Ability to independently manage assigned reviews, audits, and remediation activities. Good written and verbal communication skills and the ability to explain access control issues to both technical and non-technical stakeholders. Would be a plus: Hands-on experience with PAM solutions such as CyberArk, BeyondTrust, Delinea, or similar. Experience with Identity Governance solutions such as SailPoint, Saviynt, Microsoft Entra ID Governance, or similar. Experience reviewing privileged access in cloud environments such as AWS, Azure, or GCP. Experience with joiner, mover, and leaver processes. Experience with service accounts, emergency/break-glass accounts, and privileged session controls. Familiarity with regulatory or compliance requirements related to access management. Relevant certifications in information security, IAM, audit, or risk management are a plus. Responsibilities Perform periodic reviews of privileged, administrative, shared, service, and other high-risk accounts across critical systems. Review user and administrative access to identify excessive, outdated, inappropriate, or conflicting permissions. Support and coordinate access recertification and entitlement review activities with system and business owners. Assess IAM/PAM-related security controls and verify that access management processes are operating effectively. Perform security and access control audits of internal systems and applications. Collect, validate, and maintain audit evidence related to identity, access management, and privileged access controls. Identify IAM/PAM control gaps, document findings, and track remediation actions through to closure. Monitor privileged access governance requirements, including least privilege, segregation of duties, and appropriate use of administrative accounts. Work with PAM and administrative consoles to review privileged access configurations, account usage, permissions, and control effectiveness. Support governance of service accounts, emergency/break-glass accounts, and other non-standard privileged identities. Collaborate with the IAM Cybersecurity team on access-related issues that require changes to IAM platforms, integrations, or technical controls. Work with system owners, administrators, IT, Security, and business stakeholders to investigate and remediate access-related risks. Support internal and external audits, compliance assessments, and security reviews related to IAM and PAM. Maintain and improve IAM/PAM governance documentation, procedures, control descriptions, and review records. Contribute to improving and automating access reviews, privileged access monitoring, evidence collection, and reporting processes. Provide regular reporting on access review status, identified risks, open findings, and remediation progress. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Berlin, Germany Workplace: hybrid We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come. Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow. (Sr.) Producer (f/m/d) - (18-Month Contract) Are you passionate about free-to-play games and eager to join a dynamic team working on an idle game played by millions daily? If so, this role could be ideal. Reporting to the Head of Production, you will collaborate with the Product Lead on one of our top live games, "Idle Bank Tycoon." You'll be responsible for overseeing the entire production process, from planning new features and content to supporting live players, all while driving innovation in the free-to-play mobile market. Please Note: This is an 18-month contract for Maternity Cover. Responsibilities Manage and execute the roadmap in line with the vision and priorities set by the Product Lead. Build trust and ensure predictability by supporting project leads and managing the expectations of the Product Lead and various stakeholders. Respond to unexpected live events, lead investigations, adjust roadmaps as needed, and communicate any changes. Ensure alignment and facilitate communication with other teams, such as marketing and service teams. Lead the production team effectively and sustainably, keeping the team focused, motivated, and minimizing waste. Oversee sprints, monitor daily progress, and address any blockers. Actively contribute to the production team by sharing challenges and proposing solutions for ongoing improvements at the company level. Required Skills 3+ years experience working as a Producer in the mobile free-to-play market Experience of the entire game life cycle from conception to release and LiveOps Experience in managing a game in the LiveOps stage Familiar with project management software and methodologies Strong project management, scheduling, and multi-team coordination experience Excellent communication skills in English, with excellent interpersonal skills Empathy and a feel for people Passionate about free-to-play mobile games Advanced Jira skills, including hands-on experience as a Jira administrator Desirable Skills Experience in working as a Producer in a game in the LiveOps stage Kolibri Games is an equal opportunity employer. We come from 40 different countries and many different backgrounds. We celebrate diversity and we are committed to creating an inclusive environment for all employees, regardless of their age, gender identity, sexual orientation, ethnicity, religion, physical appearance or disability. We are an international studio, so don’t forget to send in your application in English. Although it is not mandatory, we always appreciate a cover letter stating your motivation to join us. We look forward to hearing from you! Your Benefits – We’re game to support you Competitive Salary - We believe that top performers should receive top payment Learning Budget - We believe in learning. A generous personal learning budget to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding and German classes Flexible Working Hours and Home Office – We believe in a good work-life balance Equipment - State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time Health and Fitness - We pay a contribution towards a monthly gym membership or a fitness activity Relocation - Relocation support to help you move to Berlin Pension - Opportunity to save for your pension tax-free Bonus Level – We love to have a good time, too Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc Parties and Team Events - Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun Company Holidays - Every year we go on an amazing company holiday to relax and bond as a team Friday Celebrations - Company-provided dinner and drinks on Friday afternoons

Location: Shanghai Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. What your responsibilities will be: - Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat. - Work with Engineering and Product teams where necessary to escalate and resolve issues. - Prioritise and manage cases, documenting troubleshooting activity in a case management system. - Build technical domain expertise for Checkout products and operate as part of a diverse and international team. - Document your knowledge for the team by creating help articles for our internal knowledgebase. - Manage your time effectively as workload and priorities change through the day. - Proactively identify where an issue may require additional help or escalation. - Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself. - Build technical domain expertise. - Understand and adopt processes and give ideas where these could be improved. - Demonstrate Checkout’s values and be a team player. Qualifications What you will need to be successful (skills and competencies) - Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role. - Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.). - You take pride in the quality of your work. - High emotional intelligence and curiosity. - Brilliant communication. - Flexibility to work on a rota covering some weekend days. - Fast learner, dependable and full of integrity. - Ability to focus in a busy environment. - Brilliant communication skills. - Fluent in Mandarin (Written and Spoken) - Enthusiasm, energy and positivity. Experience you will bring to the role - Education and learning in internet technologies or equivalent. - 2+ years of experience in a technical support role or equivalent. - Payments experience a plus. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/