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Location: Yerevan, Armenia We are looking for an experienced Delivery Manager to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives. Responsibilities Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives. Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams. Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization. Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required. Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities. Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity. Requirements 5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment. Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment. Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities. Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting. Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions. Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.

Location: Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a highly proactive and detail-oriented Development Team Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities Lead and mentor the development team, providing guidance, support, and training to team members. Oversee the entire development lifecycle for assigned work, from planning and design to implementation and deployment, based on requirements defined by the Product Owner and CTO. Collaborate closely with the Product Owner, CTO, and other stakeholders to ensure alignment on priorities, timelines, and deliverables. Manage team performance, including quarterly reviews, goal setting, and ongoing feedback. Facilitate effective communication within the team and across departments to ensure smooth and predictable execution. Identify, escalate, and help resolve delivery risks, team issues, and execution blockers while maintaining a positive and productive work environment. Ensure adherence to agreed development processes, best practices, and coding standards. Support continuous improvement of development workflows, tools, and team effectiveness. Prepare and present weekly delivery status and risk reports to the CTO. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Minimum of 5+ years of hands on software development experience in complex platforms, such as DSPs, tracking systems, attribution platforms, or performance marketing technologies is a must. Minimum of 5+ years of experience in people management roles, leading development teams and managing engineers’ performance, growth, and delivery.  Formal training in leadership and team management is a must. Proven experience managing senior engineers in multi system, high availability environments. Strong understanding of the full software development lifecycle, including planning, development, QA, release coordination, and post release support. Demonstrated experience working in organisations with clear separation between Product Ownership, Architecture, DevOps, and Development. Ability to translate Product Owner requirements and CTO technical direction into structured, executable delivery plans. Experience with Agile development methodologies and structured delivery frameworks. Experience in regulated industries, including iGaming, is a strong advantage. Strong leadership, communication, and interpersonal skills, with the ability to build long term, high trust teams.

Location: Athens Workplace: Hybrid About the company: KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe. About the role: We are looking for an ML Team Lead to join Kiefer Tech and lead our ML Engineering team. In this role, you will lead the development and continuous improvement of Sophea AI, our Greek-focused Large Language Model. You will work across LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems. Beyond the model itself, you will help shape the ML Engineering function at Kiefer Tech: define clear ownership, strengthen team workflows, raise technical standards, and ensure complex ML initiatives are delivered with accountability, clarity, and strong execution. What you will do: - Lead the ML Engineering team working on Sophea AI and set a clear technical direction for its development - Own delivery across core ML workstreams, including LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems - Build a stronger operating model for the ML function: improve workflows, clarify ownership, strengthen decision-making, and remove execution blockers - Turn the ML roadmap into clear priorities, accountable workstreams, and measurable outcomes aligned with product and business goals - Mentor ML engineers, develop team capabilities, and bring stronger engineering practices, tools, and research-driven approaches into the team’s daily work What you will need: - Proven experience leading ML Engineering teams or complex ML workstreams in high-performance, fast-moving environments - Deep technical background in LLMs, ASR, and production-grade ML systems, including pre-training, training from scratch, fine-tuning, reinforcement learning, model validation, and performance improvement - Strong understanding of inference optimization, model quantization, and serving frameworks such as vLLM, SGLang, NVIDIA Triton, NVIDIA Dynamo, or similar tools - Ability to bring structure into ambiguous environments: clarify ownership, improve workflows, and drive execution across several ML workstreams - High autonomy, strong communication skills, and the ability to follow current AI research and translate relevant tools, methods, and trends into team practice Nice to have: - Experience with MLOps infrastructure, model serving pipelines, GPU workload management, and experiment tracking - Contributions to open-source ML projects or published research in AI/ML - Familiarity with real-time inference systems or event-driven ML architectures What is there for you: - Compensation: highly competitive package aligned with AI talent benchmarks across Europe and the US - Ownership: high-impact leadership role with real influence on the ML Engineering function at Kiefer Tech - Work format: remote work option, with relocation support available for candidates open to working from our Athens office - AI-native environment: real challenges across LLMs, ASR, GPU workloads, and advanced AI product development - NVIDIA ecosystem: access to related conferences, certifications, internal knowledge sharing, and advanced AI infrastructure through Kiefer’s strategic collaboration - Culture: engineering-first, high autonomy, low bureaucracy, and space to shape meaningful AI products

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; Austin, TX; Chicago, IL Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston, Chicago , Austin. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Finnish Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Speech & Voice AI Analyst  Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Polish Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; Illinois; Austin, TX Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston, Chicago , Austin. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Swedish Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Washington, D.C.; Los Angeles, CA; Boston, MA; Chicago, IL Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston, Chicago, Austin. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Dutch Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; Chicago, IL; Massachusetts; Austin, TX Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston, Chicago, Austin. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Danish Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Chicago, Austin, Boston. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Spanish Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Speech & Voice AI Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Hourly Pay Rate: 28 usd Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in German Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Job reference: #L1-CC1 Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Speech & Voice AI Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Italian Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; Austin, TX; Illinois Workplace: onsite Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details Job Title: Data Labeling Analyst Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston, Chicago , Austin. Please only apply if you meet this location requirement. What You’ll Do Execute high-volume data labeling and annotation tasks across speech and voice datasets Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale Work with audio and language data, including transcription, categorization, and tagging Maintain strong throughput while meeting quality expectations Escalate unclear or ambiguous cases appropriately Adapt to evolving guidelines and workflows as systems and requirements change Support baseline data production needs for AI training pipelines Contribute to team calibrations and quality alignment sessions What We’re Looking For Native-level fluency in Portuguese (Portugal) Strong written communication skills and language fundamentals 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field. Ability to follow detailed instructions and apply guidelines consistently High attention to detail and ability to maintain accuracy in repetitive tasks Comfort working in structured, process-driven environments Ability to manage time effectively and maintain steady output Willingness to ask questions and escalate when needed Basic familiarity with AI, speech technology, or language data is a plus Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users. It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.

Location: Dubai, United Arab Emirates; New York, United States; California City, United States AHS is seeking a visionary and highly skilled Head of Artificial Intelligence & Data Intelligence to lead our AI and data initiatives. In this executive role, you will drive innovation through advanced data analytics, machine learning, and AI technologies to support business strategies, optimize operations, and enhance decision-making processes across the organization. You will collaborate with cross-functional teams to identify opportunities, develop AI-driven solutions, and maintain data governance standards. Key Responsibilities Develop and execute the AI and data intelligence strategy in alignment with company goals. Lead teams of data scientists, AI engineers, and analysts to design, develop, and deploy AI models and data solutions. Oversee the collection, processing, and analysis of large datasets to extract actionable insights. Promote the adoption of AI and analytics tools across departments to improve efficiency and innovation. Ensure data quality, compliance with data privacy regulations, and ethical AI practices. Collaborate with IT and business leaders to integrate AI solutions into existing systems and workflows. Stay abreast of emerging AI and data technologies and industry best practices. Present insights and strategic recommendations to senior leadership and stakeholders. Requirements Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or related field; PhD preferred. 8+ years of experience in AI, data science, or data engineering roles, with at least 3 years in a leadership capacity. Proven expertise in machine learning, deep learning, natural language processing, and data analytics. Strong programming skills in Python, R, or similar languages. Experience with AI frameworks and big data technologies (e.g., TensorFlow, PyTorch, Hadoop, Spark). Demonstrated ability to lead and manage cross-functional teams. Excellent communication and presentation skills, capable of translating complex data concepts to business audiences. Solid understanding of data governance, privacy laws, and ethical considerations in AI. Strategic mindset with a results-oriented approach. Experience in real estate or related industries is a plus. Benefits Why Join AHS? Innovative Environment : Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market. Career Advancement : Enjoy opportunities for professional growth and development, with a clear path for career progression. Collaborative Culture : Join a team-oriented environment where collaboration and mutual support are highly Competitive Compensation : Receive a competitive salary and benefits package that rewards your hard work and dedication. Work-Life Balance : Enjoy a supportive work environment that values work-life balance and employee well-being. Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.

Location: Lagos, Nigeria Who we are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences. We are the place for you, if You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea. The position We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. 1. Team Leadership & Performance Management ·       Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence) ·       Monitor individual and team performance, providing real-time feedback and structured coaching ·       Drive a high-performance culture with clear accountability and continuous improvement 2. Service Delivery & Operational Excellence ·       Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media) ·       Identify service gaps and implement corrective actions to improve response and resolution times ·       Optimize workforce utilization in collaboration with workforce management to align with demand patterns 3. Customer Experience & Quality Assurance ·       Maintain high standards of customer interaction quality and professionalism ·       Analyze customer feedback and complaints to identify root causes and drive service improvements ·       Ensure adherence to company policies, regulatory requirements, and service standards 4. Reporting & Insights ·       Track, analyze, and report on key performance metrics and trends ·       Translate operational data into actionable insights and recommendations for management ·       Prepare and present performance updates to senior stakeholders when required 5. Process Improvement & Collaboration ·       Identify process inefficiencies and work with cross-functional teams to implement improvements ·       Support initiatives aimed at enhancing customer journey and reducing friction points ·       Act as a liaison between the client service team and other departments (Operations, Product, Risk) Requirements Requirements ·       4–7 years of experience in customer service/contact center operations ·       At least 2 years in a supervisory or team lead role ·       Experience in financial services or fintech is an advantage Preferred: ·       Strong detail orientation and communication/listening skills. ·       Willingness to work a flexible schedule and occasional overtime when needed. Core Competencies Strong leadership and coaching skills Data analysis and problem-solving capability Excellent communication and stakeholder management Ability to perform in a fast-paced, high-growth environment High level of professionalism, ownership, and accountability This job is perfect for you if you ·       Enjoy adding structure and developing approaches to ambiguous problems ·       Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity ·       Have excellent verbal and written communication skills ·       Are excel and numbers-savvy and very detail oriented You will not enjoy this job if you ·       Work best in structured, hierarchical settings ·       Require clear, pre-set deliverables and constant direction ·       Are used to working in/with a large team Benefits You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Location: Lagos, Nigeria Renmoney is a microfinance bank focused on expanding access to financial services across Nigeria. We provide loans, savings, and payment solutions designed to work for everyday Nigerians. We are building a data-driven organization where insights, not assumptions, back decisions. Role Overview We are looking for a Business Analyst Intern who is passionate about data and problem-solving. In this role, you will analyze product and financial data, generate insights, and support decision-making across teams, including Product, Risk, and Finance. Key Responsibilities Dig into our product and financial data to find insights that drive real decisions (not slide decks) Build and maintain dashboards tracking MAU, Unit Economics, retention, and portfolio health Work directly with Product, Risk, and Finance teams to define and measure KPIs Support the modelling of customer cohorts, LTV, and NPL forecasting Translate messy data into clear, concise recommendations for the team Be part of the team building the analytics foundation as we scale from 40K to 3M active users Requirements Degree in a quantitative field (e.g., Economics, Statistics, Engineering, Mathematics, Computer Science) from a top university in Nigeria or South Africa Comfortable with SQL (or learning it fast), Excel, and at least one BI tool (Power BI, Tableau, Looker) Can explain a complex analysis to a non-technical stakeholder in plain English Detail-obsessed but know when to ship a "good enough" answer versus waiting for perfect Think in systems, you naturally ask "why?" two or three levels deeper than most people Fast and Deep thinker with an experience in the oil and gas sector within the petroleum engineering, geophysics, reservoir modelling, and production economic path Benefits Competitive salary aligned with the fintech market Exposure to senior leadership and cross-functional teams Clear growth path into senior roles within 12–18 months Opportunity to work on products impacting thousands of users Collaborative, high-performance team environment

Location: London; New York; Poland Workplace: Remote ABOUT THE ROLE Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform. Here are a few recent projects Productions has helped bring to life: - Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman) and media businesses - Audiobook production for leading publishers and digital storytelling platforms - Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers - You can learn more about Productions here: https://elevenlabs.io/productions AS AN AUDIO ENGINEER, YOU WILL: - Create, refine, and iterate on custom voices for ElevenLabs customer using different techniques - Clean, edit, and prepare customer audio to ensure optimal cloning and generation quality - Provide hands-on training and technical guidance on ElevenLabs tools and best practices - Work on Audio Quality rated labeling projects REQUIREMENTS - 3–5+ years experience in audio engineering, sound design, mixing/mastering, or related fields - Experience working directly with clients, creative teams, or technical stakeholders - Strong proficiency with DAWs (e.g., Pro Tools, Reaper, Logic, Ableton) - Deep intuition for voice characteristics, timbre, clarity, and performance nuance - Ability to translate ambiguous customer needs into clear audio and voice-design solutions - Strong organizational discipline for operating within a time-based service model LOCATION This role is remote and can be executed globally We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Warszawa, Poland Workplace: hybrid What will you be doing on a day-to-day basis? This position requires working in hybrid model in our Warsaw office Ownership & Vision Taking ownership and developing the game direction, Owning the game's trajectory from first concept & prototypes to market & release, taking full accountability for the delivery of a high-quality, enjoyable & positive player experience with commercial success, Work with creative leadership and members of the management team to define the game and unify visions, Delivering guidelines, mandates to the team to design specific gameplay features, Translating the creative vision into design mechanics, systems and whole player experience, Ensuring that all elements work together to fulfill the vision, Manage various creative ideation steps from pitching ideas to rapid prototyping, Adapting to technical & production constraints and readjusting design direction if needed, Ensuring strong alignment with the CCO and CPO on the creative and production vision. Production Reviewing and debating budgets & schedules with the producers, Working with production team to set the best direction and track the progress during game production, Supporting best practices through the production process. Cooperation & Leadership Collaborate with cross-functional teams to ensure cohesion of all conceptual, technical, visual and narrative elements, Supporting designers in delivering high quality features that enhance game’s vision, Working with tech team to evolve technology and ensure that it supports game direction, Resolving creative and technical roadblocks, Hands-on attitude while using tools and leading all teams by example. Feedback Regularly play the game for feedback and quality control purposes, Support team members in feature development and provide mentoring and constructive feedback to reach quality. Market research Anticipate technological advances and stay informed of market trends to evolve our production processes and define best practices, and share them with our studios, Aligning the creative vision with the project's business goals and target audience expectations. Following market trends to update the production processes and our best practices. What will help you succeed in this role? At least 7 years of experience with a focus on design, art or creative direction, Experience in game design will be a big plus and advantage, Experience as Game Director, Creative Director, Design Lead/Director or Art Director/Lead, Experience in leading teams with size of at least 20 developers, Experience with prototyping and shipping games using Unreal Engine and knowledge of its limitations, Very good knowledge of both Polish and English (minimum B2 level), Understanding of our approach - meaningful entertainment & relatable games Proven experience in working on games with similar approach will be a big plus and advantage Mindset & Attitude Towards creative work: Innovative, creative, curiosity Towards people: empathetic, collaborative Toward project: problem solving, critical thinking, strong adaptability; Ability to examine data and draw meaningful conclusions; Very good communication, organizational, interpersonal and mentoring skills, Deep understanding of the gamedev market & current trends and a strong passion for video games. What we offer? Health and Wellness psychological support/care private medical package Multisport Development team training budget in-office library Our office near Metro Stadion Narodowy and Dworzec Wschodni stations dog-friendly in-house gym no dress code car and bike parking chill zone video, board and arcade games Working conditions flexible working hours hybrid work (3 days from office, 2 days from home + additional pool of remote days per year) 20 or 26 days of fully-paid holiday leave international working environment Fair compensation attractive bonus system – annual bonus, motivation programme transparent salary brackets Events and more attendance in game dev events relocation budget for candidates from abroad referral program annual company events merch/swag preferential loans

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the team The Frontend Growth Team at OKX focuses on building and optimizing user-facing experiences that drive acquisition, engagement, and retention across global markets. Working closely with product and growth functions, the team develops and enhances features that support affiliate programs, marketing campaigns, SEO, and ASO initiatives. They translate complex growth strategies and business logic into scalable, high-performance frontend solutions. By combining data-driven insights with continuous experimentation, the team supports OKX’s expansion efforts, addressing both global reach and localization needs while improving overall user experience. Responsibilities: Architect, develop and maintain frontend solutions with performance, scalability and continuous integration in mind. Leverage AI coding agents and tools (e.g., Claude Code, Cursor) to accelerate development, improve code quality, and automate repetitive tasks across the team's workflow. Design and maintain reusable AI extensions like custom skills, MCP servers, and tool integrations. Develop and maintain reusable component libraries, plugins, and shared modules consumed across multiple products to reduce duplication and improve consistency. Drive improvements to developer experience and engineering velocity - build tooling, CI/CD pipelines, code generation, and AI-assisted workflow automation. Continuously improve product quality and user experience by working with backend engineers, PMs and designers to translate complex business workflows into intuitive interfaces. Requirements: Bachelor's in Computer Science / Engineering / or related STEM field. Solid production experience with React, TypeScript, HTML5, CSS3, JavaScript, etc. Hands-on experience with AI coding tools and agents (e.g., Claude Code, Cursor) - comfortable using AI to augment development workflows, generate code, and solve problems faster. Exposure to or strong interest in building AI-powered features - chat interfaces, LLM integrations, agent orchestration, or conversational UX. Familiarity with MCP (Model Context Protocol), custom skill/tool authoring, or AI agent extensibility patterns - understanding how to connect AI agents to external systems and codify workflows into reusable automations is a strong plus. Understand of front-end packaging workflow and familiarity with standard development tools such as npm, webpack, git, etc. Understanding of cross-browser compatibility challenges and the ability to diagnose and resolve rendering/behavioral differences across environments. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-OL1 #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .