Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin AI platform and AI agent.
As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.
This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.
What will I be doing?
Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platform or AI agent and be accountable for its vision, strategy, and impact.
Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Fin platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.
What skills do I need?
Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.
Why you'll love it here
You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
You’ll have real autonomy, real impact, and real responsibility.
You’ll help build the next generation of customer service through the power of AI.
You’ll help shape the future of AI PM craft at Fin.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time
Reports to: Head of Product Management, New Products
The Role
As the Senior Product Development Manager for New Products, you will lead end‑to‑end development of soft and hard goods from concept through mass production and post‑launch refinement. You will translate business objectives and customer insights into clear requirements, align teams on scope, schedule, quality, and cost, and drive execution across industrial design, materials, packaging, testing, compliance, and supply chain. You will be the primary interface to external partners and factories, protecting design intent and manufacturability, ensuring regulatory readiness, and proactively managing risks, budgets, and change control. Success is measured by on‑time delivery to quality and cost targets, smooth scale‑up, and crisp communication of status, trade‑offs, and decisions.
What You'll Do
Own multiple soft and hard goods programs end‑to‑end, delivering to scope, schedule, quality, and cost.
Translate product requirements into clear specs with design and engineering; protect design intent while ensuring manufacturability.
Drive with cross functional team for DFx across plastics, textiles, and mixed‑material assemblies, including part design, tolerances, surface finishes, seams, trims, and assembly.
Lead prototyping through production readiness: lab dips/strike‑offs, T0/T1, golden samples, tooling, sampling, and approvals.
Source, evaluate, and onboard vendors and manufacturing partners; manage performance on cosmetic quality, yield, throughput, and cost.
Work with packaging team to coordinate packaging from dielines and artwork to structural validation, transit tests, and retail compliance.
Plan and execute validation and reliability: fit/function, abuse and sharp‑edge, seam and pull tests, colorfastness, and process capability.
Work with compliance team to manage safety and regulatory approvals for toys and consumer goods and define pre‑compliance strategies.
Establish QA/QC with AQL sampling, in‑process controls, and final inspections; drive CAPA with vendors.
Maintain program dashboards and cadences with clear updates, dependencies, risks, and trade‑offs for stakeholders.
Must Have
10+ years in program or product development delivering soft and hard goods at scale.
Strong grasp of ME, CMF, and DFx with manufacturing processes such as injection/blow molding, extrusion, die‑cutting, sewing, heat sealing, printing, and assembly.
Background spanning textiles and plastics, color management, printing methods, packaging materials, and surface treatments.
Demonstrated experience with packaging engineering and transit testing, and with QA/QC in factory environments.
Fluency with project tools and artifacts, including schedules, timeline views, risk registers, dashboards, BOMs, and change orders.
Excellent communication and stakeholder management; able to drive alignment across design, operations, sourcing, and vendors.
Fluency in English and Mandarin.
Nice to Have
PMP or comparable program management certification.
Hands‑on experience with toy and consumer‑goods safety and regulatory labs.
Rapid prototyping fluency across soft and hard goods, with tight iteration cycles.
Strong supplier development chops: vendor scorecards, QBRs, corrective action leadership, and dual‑sourcing strategy
Contract and commercial negotiation experience with suppliers on cost, MOQs, tooling amortization, and SLAs
Experience with sustainability initiatives such as recycled content, packaging minimization, and eco‑labeling claims.
Travel, and Time zones
Travel: International travel to factories and labs as needed
Timezone: Will collaborate across timezones with our global teams
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Tokyo
Via is on a mission to build modern public transportation networks that expand access to jobs, healthcare, and education. Our technology powers hundreds of transit systems globally, transforming outdated and fragmented networks into smart, efficient, data-driven mobility solutions. As the recognized leader in TransitTech, we partner with governments, operators, and private organizations worldwide to design and operate the next generation of transportation.
As an
Expansion Manager
at Via Japan, you will help shape the future of mobility by enabling our sales, product, and operations teams to bring Via’s solutions to municipalities and transportation operators nationwide. You’ll join a fast-growing Tokyo team at the center of partner engagement, operational insight, and strategic decision-making. In this role, you’ll support the full partnership lifecycle - from early sales scoping to deployment and ongoing performance improvement - serving as a trusted advisor to internal teams and external partners to ensure our solutions deliver measurable impact.
What You'll Do:
Full ownership of high-visibility initiatives that help Japan partners adopt and optimize Via’s technology.
Drive CRM excellence and sales pipeline visibility, ensuring teams have the data, momentum, and clarity needed to move opportunities forward.
Support the sales team in scoping solutions that address partner mobility challenges - from early project scoping to launch execution and beyond.
Analyze transportation, operational, and rider behavior data to uncover insights and shape performance recommendations, service design adjustments, and strategic improvements.
Serve as a communication hub bridging partners and Via’s global teams (sales, product, engineering, operations, marketing), ensuring alignment and smooth execution.
Troubleshoot operational or product challenges with speed and empathy, escalating thoughtfully and helping partners achieve long-term success.
Represent Via in meetings, workshops, and presentations with a professional, confident presence in both English and Japanese.
Who You Are:
3+ years of relevant experience in SaaS, mobility, operations, implementation, customer success, or solution engineering.
Strong communication skills in both English and Japanese (verbal & written), including client-facing settings.
Tech-savvy and quick to learn new tools, systems, and product concepts.
Experience working with municipalities, public sector partners, or transportation operators.
Understanding of mobility, transit operations, or technology platforms.
Proactive, resourceful problem-solver who enjoys tackling ambiguous challenges.
Compensation & Benefits:
Compensation will be competitive and aligned with experience. More details will be provided during the interview process.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY (HQ); San Francisco, CA; Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth.
WHAT YOU’LL DO
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
WHAT YOU NEED
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
NICE TO HAVES
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
P2P Marketplace sits within the Core Platform team where we serve as the backbone of OKX Central Exchange. OKX Core Products are dedicated to building systematic capabilities and infrastructures in the key areas including Compliance, Payment, Risk, User Centre, Customer Support, Asset & Financial Product and Data Analytics. By setting the right platform infrastructure, we allow other products such as Trading, Web3 to excel at the forefront, ensuring the best user experience on our platform.
What You'll Be Doing
Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs).
Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions.Drive business negotiations, contracting, and technical integrations with global payment partners.
Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges — from requirement analysis to integration, testing, and go-live.
Monitor global payment regulations, market trends, and provide strategic insights and risk assessments for payment-related decisions.
Collaborate closely with Product, Risk, Compliance, Legal, and Finance teams to ensure seamless payment operations and compliance.
Analyze payment performance data and identify opportunities to improve conversion rates, cost efficiency, and user experience.
What We Look For In You
Bachelor’s degree or above in Finance, Economics, Computer Science, International Business, or related fields.
Minimum 3 years of experience in the payments industry, with deep understanding of global payment ecosystems and key channels (card schemes, local wallets, bank transfers, etc.).
Proven experience in integrating fiat on/off-ramp vendors for crypto exchanges or cross-border financial institutions.
Strong knowledge of payment processing, settlement flows, and compliance frameworks (e.g., AML, KYC).
Excellent project management and cross-functional collaboration skills; able to lead complex integration projects independently.
Proficient in English, with strong communication and negotiation skills for working with international partners.
Passionate about fintech innovation, digital assets, and the evolving Web3 ecosystem.
Nice-To-Have
Proven success in independently sourcing and launching regional payment channels.
Familiarity with payment landscapes in Southeast Asia, LATAM, the Middle East, or Africa.
Experience working with global card schemes (Visa, Mastercard) or major local payment networks.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Los Angeles; San Francisco
Workplace: Hybrid
About Cantina:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
About the Role:
Cantina is seeking a product manager to own the entire video experience on our platform—from creation and editing tools to publishing workflows. You will work closely with leadership and cross-functional teams to shape the strategy and execution of video products that enable creators to generate, edit, and share AI-driven video content seamlessly.
This is a high-ownership role: you will not only set the vision and strategy but also execute in the product, ensuring creators have intuitive, high-quality tools to generate and share AI-driven video content. You’ll collaborate directly with creators and users to understand their needs, then define the roadmap and drive high-impact initiatives that enhance our video product offerings.
This role requires a deep understanding of video creation tools, editing workflows, and creator-centric UX, combined with curiosity about AI.
What You’ll Do:
- Own all video products at Cantina, from ideation to launch, ensuring a seamless creator experience.
- Partner closely with engineering, client teams, design, and data to ship high-quality video features
- Work closely with the executive team on strategy, prioritization, and roadmap decisions.
- Talk to creators and users directly to gather feedback and insights for iterative product improvements
- Define and iterate on video creation and editing workflows, including trimming, effects, filters, publishing, and sharing.
- Balance short-term execution with long-term product strategy to scale Cantina’s video platform.
- Ensure all video products are intuitive, performant, and meet the expectations of a diverse creator base
What You’ll Bring:
- 7+ years of experience in product management, ideally with 3+ years in video creation tools, video editing, or video platform products
- Strong understanding of consumer video products and workflows (CapCut, Instagram Reels, iMovie, TikTok, or similar).
- Interest and familiarity with AI or generative media, with the ability to understand model capabilities as they apply to video creation
- Founder mentality: resourceful, hands-on, and comfortable navigating ambiguity.
- Experience with real-time video rendering, AI-driven video effects, or mobile video UX.
- Strong collaborator who can work across engineering, design, data, and leadership teams
- Student-of-the-craft mindset: eager to learn existing systems, enhance workflows, and avoid unnecessary rewrites
- Excellent communication skills, able to convey complex concepts to technical and non-technical stakeholders
- Startup or early-stage experience shipping major product verticals.
- Deep personal interest in video creation and storytelling.
Compensation:
The anticipated annual base salary range for this role is between $175,000-$240,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Mapbox Germany
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
The Navigation team https://www.mapbox.com/navigation at Mapbox develops and operates web services powering virtually all of Mapbox’s strategic navigation initiatives in consumer, automotive, and logistics verticals. We are a highly multidisciplinary organization, with work spanning distributed systems on AWS to geospatial localization, traffic telemetry, and mapping.
Collectively we are revolutionizing in-car experiences with technology to build fast, industry-leading maps and navigation for any vehicle. We’ve launched products such as MapGPT https://www.mapbox.com/mapgpt, Mapbox for EV https://www.mapbox.com/ev, and we’re enhancing the visual experience of in-vehicle navigation with 3D styling with our new Mapbox Standard through web and mobile SDKs. Mapbox has worked with automotive partners https://www.mapbox.com/automotive— including BMW, Toyota, and GM — to bring the best aspects of mobile app development into in-vehicle navigation and infotainment.
- Mapbox Blog: Introducing 3D Live Navigation https://www.mapbox.com/blog/mapbox-3d-navigation
- Mapbox Blog: Route Notifications Improve Driver Safety https://www.mapbox.com/blog/route-notifications-improve-driver-safety
- Mapbox Newsroom: AI Features in New Navigation SDK https://www.mapbox.com/press-releases/mapbox-unveils-ai-features-in-new-navigation-sdk
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU’LL DO
As a Machine Learning Engineer III on the Routing Cost team, you will lead the design, development, and delivery of highly trafficked recommendation systems for our routing cost engine. Your technical contributions will include:
- Lead the engineering team(s) to execute end-to-end feature implementation within the larger navigation organization (~80 engineers).
- Design and build new ML and data pipelines, as well as optimizing existing ML and data pipelines.
- Build tools for automated quality assurance and data exploration.
- Leverage geospatial algorithms to optimize pipelines, as well as creating automated tuning and outlier detection algorithms.
- Partner with data scientists to make improvements to our models for determining patterns in movement and/or traffic.
- Mentor colleagues and participate in code and design reviews.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 8-10+ years of backend and ML experience: Extensive hands-on experience showcasing expertise and a strong track record in the engineering field. Experience with Reinforcement Learning.
- Technical knowledge: Extensive experience with Python, distributed processing pipelines (Hadoop, Spark, Airflow, Dask), and very large datasets – statistical analysis, data quality control, optimizing storage.
- Cloud proficiency: Extensive experience with cloud and infrastructure services, including, as well as deploying and managing infrastructure in cloud environments.
- Operational excellence: You drive a culture of quality and continuous improvement in your organization. Strong passion for clean code and robust architecture, with a drive to elevate engineering practices and design standards across the team.
- Ownership & execution: Own the technical vision, lead the strategy and guide the team to execute towards building the future of our routing cost engine.
- Customer focus: You care deeply about your customers and their problems, and you work tirelessly to innovate on their behalf.
- Growth mindset: Have the humility to accept mistakes, learn and grow from them.
- Mentorship: Experience mentoring and leading engineering teams developing skill sets and career growth.
- Strong written and vocal communication skills: You can talk and write about complex ideas concisely to a wide audience. You are able to lead and resolve org-wide technical discussions and are able to collaborate and include input from cross-functional teams (security, devops, data, compliance and product).
- Data informed mindset: You believe in the value of data informed decision making and strive to measure things that are not straight forward but essential. You also have the right instincts to make speedy decisions in the absence of perfect & comprehensive data.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 hr per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Mapbox Japan
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
SENIOR ACCOUNT EXECUTIVE
Mapboxは、次世代のロケーションベースのビジネスを支える、世界をリードするリアルタイム・ロケーションプラットフォームです。人、モノ、車両の移動をあらゆる場所で支えるために必要なツールを包括的に提供する、唯一のプラットフォームです。
その柔軟性、高いセキュリティ、プライバシーへの配慮が評価され、世界で400万人を超える登録開発者に選ばれています。企業や組織は、Mapboxのアプリケーション、データ、SDK、APIを活用し、それぞれのニーズに合わせた魅力的で没入感のある体験を創り出しています。
Mapbox Japanでは、ロケーションテクノロジーの可能性をともに広げていく仲間を募集しています。
地図、モビリティ、ロケーションテクノロジーを通じて、新しいプロダクトや体験を生み出すことに関心のある方を歓迎します。
WHAT YOU'LL DO
- 日本国内およびグローバルでのユースケースを対象に、日本市場におけるMapboxのビジネス拡大を推進します。
- 大手企業やMapboxの戦略的なお客様との関係を、最初のコンタクトから製品導入、さらにその後まで一貫して構築・リードし、お客様とともに長期的な成長を目指します。
- Mapboxのさまざまなテクノロジーとお客様への深い理解を組み合わせ、明確なビジネス成果につながる魅力的なソリューションを提案します。
- お客様のニーズや業界のトレンドをMapboxのプロダクトチームに共有し、プロダクトロードマップの方向性に反映します。
- 主要な業界におけるMapboxの導入・活用を拡大するための戦略を策定・実行し、社内の各チームと緊密に連携しながら、お客様の成功事例を広く発信します。
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 日本語を母語とし、英語でビジネスレベルのコミュニケーションができる方
- 8年以上の営業経験をお持ちの方
- 業界での経験、これまでに成約した案件の規模や複雑性、エンジニアやプロダクトオーナーとの信頼関係の構築力などを通じて、高い技術営業力を発揮してきた方(数十万~数百万米ドル規模のビジネス機会を担当します)
- 日本市場および地理空間(Geospatial)分野について深い理解をお持ちの方
- 複雑な顧客関係をマネジメントし、エンジニアや開発者から経営層まで、幅広いステークホルダーとの信頼関係を構築し、意思決定に影響を与えられる方
- エンジニアリング、サポート、マーケティングなどMapbox社内の各チームと連携し、案件の成約からお客様による製品・サービスの導入成功までを推進できる方
- 強い探究心、相手の立場を理解する姿勢、そして困難な課題にも粘り強く取り組む力をお持ちの方。私たちはお客様とパートナーとして難しい課題の解決に取り組み、チームとして成功することを大切にしています。
- 調達、法務、事業部門など複数の関係者が関わる、大規模かつ複雑な商取引・契約の締結に携わった経験をお持ちの方
- 営業目標の達成に向けて取り組んだ経験をお持ちの方
- 複数の経営層との関係を構築・活用し、ソフトウェアビジネスの拡大につなげることができる方
WHAT WE VALUE
このポジションに限らず、Mapboxのすべてのリーダーに共通して求められるコアバリュー https://www.mapbox.com/about/values/に加え、私たちは以下の考え方を大切にしています。
課題や新たな可能性に深く向き合い、高い成果を生み出す創造性豊かな人材を大切にしています。
一人ひとりが自分らしく働けることを大切にしています。そのために、充実したヘルスケア制度や育児休暇、ライフイベントに柔軟に対応できる働き方を整えるとともに、社員をより良くサポートするための仕組みを継続的に進化させています。
社員一人ひとりがそれぞれの役割で、そしてMapboxの一員として活躍するために必要な知識やスキルを身につけられるよう、互いに教え、学び合う環境を重視しています。
多様な人材が集まるチームを育てることには大きな価値があると考えています。バックグラウンド、性別、人種・民族、障がいの有無、性的指向などにかかわらず、あらゆる方からのご応募を歓迎します。
このポジションに応募することにより、応募者向けのMapbox Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/をご確認いただいたものとみなされます。応募手続きには、氏名や連絡先などの個人情報のご提供が必要です。これらの情報は、Mapboxが応募を受け付け、選考を行うために必要となります。
Mapboxは、公正かつ公平な採用プロセスの実現に取り組んでいます。法令で保護されるいかなる属性を理由とする差別も行いません。
Mapboxは、敬意に満ち、プロフェッショナルで安全な採用プロセスの提供に努めています。面接や候補者との連絡を含むすべての採用活動は、会社が承認した方法およびチャネルを通じて厳格に実施されます。
SENIOR ACCOUNT EXECUTIVE
Mapbox Japan is looking for talented people who want to help shape the future.
If you're passionate about maps, mobility, and location technology, we'd love to hear from you.
WHAT YOU'LL DO
- Focus on growing the Mapbox business in the Japan market for domestic and global use cases.
- Build and own relationships with large enterprises and strategic Mapbox customers, from first contact to product launch and beyond, ensuring that we grow with them
- Combine Mapbox building blocks with deep customer knowledge to present compelling solutions with clear business outcomes
- Communicate customer needs and industry patterns back to Mapbox product teams to influence our roadmap
- Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the extended team to tell our customers’ success stories
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Japanese native language fluency, English language business proficiency
- 8+ years of sales experience
- Strong technical sales aptitude demonstrated through a combination of industry experience, size and complexity of deals closed (you’ll be focused on six and seven-figure opportunities), and rapport with engineers and product owners
- Deep understanding of the Japanese market and geospatial environment
- Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership
- Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches
- Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team
- Experience with large, complex commercial and legal agreements within Procurement, Legal, and Business teams
- Experience working towards sales goals
- Ability to leverage C-level relationships with multiple executives to optimize software sales
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
By applying for this position, you acknowledge that you have received the Mapbox Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
Mapbox is committed to providing a respectful, professional, and safe recruiting experience. All recruiting activities, including interviews and candidate communications, are strictly conducted through company-approved methods and channels.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Billing is a full stack engineering group automating revenue workflows and building end-to-end payment and billing capabilities for all of Figma’s customers, from two-person teams to the Fortune 500. Our work is essential for Figma's continuous growth and innovation, playing a key role in each new product launch.
We’re looking for an experienced and accomplished engineering leader to join us in our mission to scale Figma’s business while upholding the quality and craft our users love. Your team will be responsible for key areas such as checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management. You’ll partner closely with Accounting, Product, Design, Data, Marketing, and GTM to chart the course for these features and use them to help Figma’s customers access everything Figma has to offer and budget for future expansion.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Partner with Product and Design to build and execute a long-term roadmap that delivers a world-class user experience
Work closely with cross-functional partners and engineering teams to creatively solve complex problems
Hire, manage, support, and develop a team of engineers, including staff level engineers
Establish trust within and across teams by creating accountability and a positive work environment in partnership with other organizational leaders
Grow your career within an engaged and creative engineering community
Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to help drive these initiatives through hiring, community events, and cross-functional programs across Figma
We’d love to hear from you if you have:
4+ years of experience hiring and leading teams as an engineering manager
Ability to think strategically about engineering and product roadmaps, on both short and longer term time horizons
Demonstrates rigorous thinking and effective decision-making in cross-functional environments
Experience with billing, SaaS monetization and/or payments infrastructure
While it’s not required, it’s an added plus if you also have:
Strong product sense, with a demonstrated history of developing elegant solutions to complex problems
Experience thriving in collaborative, cross-team settings
Proven success in building and leading a geographically distributed team, effectively managing members across various time zones and locations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Copenhagen, Denmark
About out client
A leading global pet food manufacturer is seeking a highly experienced, results-driven
Country Manager
to lead operations across the Scandinavian region, covering Denmark.
This senior leadership role carries full
P&L accountability
and is responsible for driving sales growth, expanding market share, and strengthening brand presence in one of the company’s most strategically important regions.
The ideal candidate will combine strategic vision with hands-on commercial expertise, building strong partnerships with retailers and distributors while fostering close, collaborative relationships with European headquarters and cross-functional teams.
Purpose of the Role
This role exists to strengthen regional alignment, improve operational efficiency, and accelerate sustainable growth across the Scandinavian markets.
Key focus areas include:
Regional performance leadership with full P&L responsibility
Acceleration of sales performance and market share growth
Strengthening brand visibility, positioning, and reputation
Driving operational excellence through standardised processes
Streamlining reporting to support faster, clearer decision-making
Ensuring consistency in strategy, operations, and performance across all markets
Leading and supporting Key Account Managers
In the initial phase, the Regional Manager will take a highly
hands-on, operational role
, helping to shape and build the regional structure. Over time, the focus will shift increasingly toward strategic regional development.
The role also includes building and maintaining long-term relationships with key customers, distributors, and business partners, while ensuring alignment with overall European business objectives.
Key Responsibilities
Commercial Leadership
Develop and execute the regional sales strategy in line with European objectives
Deliver annual revenue, profitability, and market share targets
Lead high-level negotiations with retail chains, distributors, and strategic partners
Provide accurate forecasting and manage budget performance
Contribute to European leadership forums with regional market insights
Brand & Marketing Management
Plan and execute impactful brand and promotional campaigns (digital and in-store)
Ensure strict adherence to brand guidelines and intellectual property standards
Use consumer and market insights to guide positioning and marketing investment
Collaborate closely with Supply Chain and Logistics on successful product launches
Market Development & Expansion
Identify and secure new business opportunities within the pet food sector
Lead new product launches with strong retail and promotional support
Represent the company at industry trade shows, exhibitions, and professional events
Operational Excellence & HQ Alignment
Maintain transparent, proactive communication with headquarters
Track competitor activity and provide structured market intelligence
Drive cross-functional collaboration to improve efficiency and customer satisfaction
Build a collaborative, high-performance culture between regional teams and HQ
Requirements
Essential Qualifications & Skills
7–10 years of sales leadership experience, ideally within pet food or FMCG
Strong experience managing major retail and distribution accounts
Demonstrated ability to work effectively with international and cross-functional teams
Excellent negotiation, relationship management, and business development skills
Strong analytical capability and data-driven decision-making approach
Highly self-motivated, commercially focused, and results-driven
Fluent in English (written and spoken)
Advanced proficiency in MS Office
Bachelor’s degree in Business, Marketing, or a related discipline
Willingness to travel regularly throughout Scandinavia and Europe
Valid international driving licence
Key Leadership Competencies
Strategic thinking and commercial acumen
Strong results orientation and accountability
Customer-centric mindset
Excellent planning and prioritisation skills
Influential communication and stakeholder management
Collaborative leadership style
Benefits
Role Details
Employment Type:
Full-time
Reports To:
Managing Director, European Business
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for seasoned product designers to join our Growth & Monetization area—a cross-functional space that spans core product experiences like onboarding, account management, admin tooling, billing, and beyond. As a designer on this team, you’ll shape experiences that fuel Figma’s growth—from how users discover value to how organizations manage their accounts and scale over time. You’ll partner closely with cross-functional teams to design intuitive, high-impact solutions that balance user needs with business goals, and help customers expand their use of the Figma ecosystem.
This role calls for a systems thinker and skilled visual designer who can move fluidly between strategy, storytelling, and execution. You’ll simplify complex workflows, contribute to product strategy, and design scalable systems that strengthen the relationship between users and Figma—always with a strong sense of craft and user advocacy.
This opportunity applies to openings of varying seniority levels across our Monetization and Growth teams. We’ll discuss more specifics about open roles during the interview process.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Contribute to overall strategy and decision-making about product direction
Help deliver and refine clear storytelling around product needs and opportunities
Work cross-functionally with product management, engineering, design, and research peers
Create and iterate on flows, prototypes, and high-fidelity visuals, as well as provide thoughtful feedback for others doing the same so you can all do your best work
Design and ship high-quality product improvements
Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams
We’d love to hear from you if you have:
3+ years of work experience designing UX and UI for a software product of similar scale and complexity
Great attention to detail and a strong eye for visual craft, such as composition, typography, and layout
Fluency in interaction design and prototyping, to express and refine nuanced design decisions
A track record of independently driving design processes from discovery through launch—balancing user needs, technical constraints, and business goals
The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research
Experience designing for multiple user types (e.g., individual users, admins, buyers) or across product tiers
Familiarity with experimentation, metrics, or using data to inform design decisions
While it’s not required, it’s an added plus if you also have:
Experience designing in growth, monetization, or enterprise environments
A generative mindset and excitement for uncovering new opportunities across the product ecosystem
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin's AI platform and AI agent.
As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.
This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.
What will I be doing?
Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platform or AI agent and be accountable for its vision, strategy, and impact.
Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Fin platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.
What skills do I need?
Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.
Why you'll love it here
You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
You’ll have real autonomy, real impact, and real responsibility.
You’ll help build the next generation of customer service through the power of AI.
You’ll help shape the future of AI PM craft at Fin.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Islamabad, Pakistan; Punjab, Pakistan; Karachi, Pakistan; Ahmedabad, India; Delhi, India; Bangalore, India; Pondicherry, India; Mirpur, Bangladesh; Bangkok, Thailand; uttara, Bangladesh; Manila, Philippines; Quezon City, Philippines; Taguig, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
AJO Specialist (Adobe Journey Optimizer)
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities
● Configure and manage multi-channel journeys (email, SMS, push, in-app).
● Design and implement real-time triggers for orchestration.
● Integrate RT-CDP audiences into AJO workflows.
● Configure offer decisioning, branching, and personalization rules.
● Conduct QA and testing of journeys before launch.
● Monitor live journeys and optimize based on performance.
Skills & Qualifications
● Deep knowledge of Adobe AJO and real-time orchestration.
● Experience in journey design and cross-channel campaign execution.
● Familiarity with RT-CDP audience segmentation and activation.
● Strong troubleshooting and optimization skills.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Role
We are looking for a customer-obsessed and hands-on
experienced
Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both.
You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact.
What You'll Be Doing
Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs
Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities
Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements
Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement
Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces
Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams
Drive technical decisions that balance customer experience, technical feasibility, and business requirements
Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities
What We Look For In You
Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
5+ years of industry experience with at least 3+ years in technical product management
Strong technical background and proven track record of delivering complex technical products at scale
Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences
Strong analytical and problem-solving skills with data-driven decision making
Experience working with technical teams and managing complex stakeholder relationships
Nice to Haves
Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
Experience with conversational AI or voice-based products
Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs
Track record of innovation and zero-to-one product development
Experience with Deep Learning model training or inference
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Role
We are looking for a customer-obsessed and hands-on
experienced
Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both.
You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact.
What You'll Be Doing
Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs
Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities
Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements
Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement
Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces
Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams
Drive technical decisions that balance customer experience, technical feasibility, and business requirements
Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities
What We Look For In You
Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
5+ years of industry experience with at least 3+ years in technical product management
Strong technical background and proven track record of delivering complex technical products at scale
Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences
Strong analytical and problem-solving skills with data-driven decision making
Experience working with technical teams and managing complex stakeholder relationships
Nice to Haves
Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
Experience with conversational AI or voice-based products
Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs
Track record of innovation and zero-to-one product development
Experience with Deep Learning model training or inference
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
vacancies are published on this website.
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If in doubt, please apply directly through our official careers website.
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seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Travel, and Time zones; Timezone: Will collaborate across timezones with our global teams
Tokyo
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ГибридNew York, NY (HQ); San Francisco, CA; Denver, CO; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Singapore, Singapore
ГибридLos Angeles; San Francisco
ОфисLondon
ОфисLondon
ОфисLondon
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seniorГеография найма не уточнена
San Francisco, CA • New York, NY • United States; Proven success in building and leading a geographically distributed team, effectively managing members across various time zones and locations