Location: Larnaca, Cyprus
This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
Collaborate with Scrum teams, platform, and security departments to design, build, and maintain CI CD pipelines supporting continuous delivery
Guide and support development teams in adopting cloud native, container based, and DevOps best practices across multiple projects
Build, operate, and optimize secure Azure based infrastructure supporting production workloads
Manage and support Kubernetes based platforms, ensuring stability, scalability, and governance
Ensure effective monitoring, alerting, and overall system health across production environments
Support secure delivery of publicly facing web and mobile applications through automated pipelines
Contribute to proof of concepts and continuous improvements by exploring new technologies and approaches
Act as a proactive team member working across multiple teams and stakeholders with clear and effective communication
Strong experience designing, operating, and supporting cloud infrastructure on Microsoft Azure
Hands on experience with CI CD tools such as Azure DevOps, GitHub Actions, or GitLab CI
Experience with container technologies including Docker, container registries, and Kubernetes orchestration platforms
Experience using Helm for Kubernetes application deployment
Experience deploying secure web and mobile applications through automated delivery pipelines
Basic programming or scripting experience with Python, Go, Bash, and Git
Experience with Infrastructure as Code tools such as Terraform, Bicep, Pulumi, Ansible, or CloudFormation
Experience with package and dependency management tools such as npm, Maven, Gradle, or Swift Package Manager
Experience supporting internal development and DevOps platforms such as repository managers, Kubernetes management tools, and security or quality scanning solutions
Strong written and spoken English communication skills
Experience with mobile SDLC and mobile application distribution consoles
Experience with security and code quality scanning tools such as Nexus, JFrog, Aqua Security, SonarQube, or similar platforms
Experience with Kubernetes cluster management platforms such as Rancher
Experience supporting AI enabled workloads or platforms
Experience working in regulated or high availability environments
Larnaca, Cyprus; Relocation conditions:; A 2,000-euro relocation bonus (3,000 euros if relocating with family)
Location: India
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a Consulting Engineer, you're the hands-on engineer on our customers' most important projects. When a customer needs to migrate, integrate, or prove ClickHouse on a real workload, you work in the build alongside their engineers: you design it, build it, test it and hand it over.
You'll work on a broad mix of projects for customers across India, from moving large workloads off other databases to building new real-time analytics on ClickHouse. Each one is scoped with clear goals from the start, so you know what success looks like and can get stuck in. It's a fast way to build deep experience across lots of different data problems.
The consulting function at ClickHouse is less than a year old, so you'll help shape how ClickHouse delivers this work as the team grows. Between projects you take cases alongside support engineers, which keeps you close to day-to-day support.
WHAT YOU'LL DO
- Turn customer goals into a scoped project with measurable success criteria, sizing and a timeline
- Design a target architecture and prove it against the customer's own data: schema and engine design, capacity and sizing, proofs of concept
- Do the build: implementation, pipelines and integrations, migration execution, tooling and automation
- Measure it before it matters, with benchmarking, load and functional testing, then support the cutover
- Tune what production reveals, then hand over with an engagement report and knowledge transfer, so the customer's team can run it without you
- Take L1 to L3 cases alongside support engineers when you're between projects
- Feed what you see in the field back to Product and Engineering, and turn your work into reference architectures, knowledge base articles and blog posts
- Work in a constant feedback loop with the Pre-sales team to ensure that the demos and POCs they present are credible when you put them into production
WHAT YOU'LL BRING
- 5+ years delivering hands-on technical work for customers, whether your title was consultant, professional services, solutions architect, senior support, SRE or something else
- Real depth in databases, whether analytical, transactional or relational
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- You've owned implementations, migrations or POCs for external customers from start to finish
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've deployed and run workloads on Kubernetes yourself
- You've run distributed systems, such as distributed databases, in production
- You give precise technical answers and explain them clearly
- Fluent English
NICE TO HAVE
- Experience with ClickHouse
- Migrating analytical workloads from systems such as PostgreSQL, Snowflake, BigQuery or Elastic
- Terraform
- Data pipelines and streaming, such as Kafka, Kinesis, Spark or Debezium
- Python, Bash or Go
- Involvement in open source, as a user, contributor or community member
GOOD TO KNOW
- This role is remote in India
- Travel to customer sites is part of the job, up to 35% of your time, depending on the project: some need none, others weekly visits
- You'll join our India Support Services team, alongside Support Engineers and TAM Architects
- You'll be part of the on-call rotation, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take three to four hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Warsaw
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Senior Devops Full Stack Developer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Work closely with other teams to design tools and improve the development process
Maintain and improve our internal libraries used across all our web applications
Design and implement pipelines to automate development processes
Extend, maintain and improve our existing tools
Provide support for other team members during critical stages of development
Requirements
Minimum 4 years programming experience
Good knowledge of full stack web programming (TypeScript, React, Node.js, MySQL)
Good knowledge of relational databases (RDBMs)
Good knowledge of scripting in ruby or python
Readiness to experiment with new technologies and software to meet development requirements and limitations
Good communication skills in spoken and written English
You are a team player and willing to take responsibility
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity
Nice to Haves
Knowledge of Perforce
Experience in Game or Application development in C++
Experience with developing and hosting APIs in the Cloud
Knowledge of Kubernetes and Docker
Experience in a similar position in another game company
What we Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
ОфисseniorWarsaw
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О ПРОЕКТЕ
Chrona agency ищет эксперта в инфраструктурную Web3-платформу, обслуживающую десятки тысяч блокчейн-нод в 120+ сетях (Ethereum, Solana, Cosmos и др.). Мы обеспечиваем 99.99% uptime для валидаторов и RPC-узлов, используя non-custodial модель.
ОСНОВНЫЕ ЗАДАЧИ
— Развертывание и эксплуатация блокчейн-нод различных типов (Validator, Archive, RPC).
— Обеспечение отказоустойчивости и минимального latency в геораспределенной инфраструктуре.
— Настройка мониторинга, алертинга и систем глубокой аналитики производительности.
— Автоматизация процессов обновления сетей и деплоя инфраструктурных компонентов.
— Работа с сетевой архитектурой (L2/L3) и оптимизация ресурсов кластеров.
— Применение SRE-практик для контроля SLA/SLO и планирования мощностей.
ТРЕБОВАНИЯ К КАНДИДАТУ
— Глубокий коммерческий опыт эксплуатации блокчейн-инфраструктуры.
— Экспертные знания Kubernetes в production-средах.
— Опыт работы с Terraform, Ansible и инструментами CI/CD (GitLab / GitHub).
— Уверенное владение стеком мониторинга: Prometheus, Grafana, Alertmanager.
— Глубокое знание Linux (Debian / Ubuntu) на системном уровне.
БУДЕТ ПРЕИМУЩЕСТВОМ
— Опыт работы с высоконагруженными RPC-сервисами.
— Понимание архитектур Proof-of-Stake (PoS) и механизмов консенсуса.
— Навыки построения отказоустойчивых кластеров в распределенной среде.
УСЛОВИЯ РАБОТЫ
— Полностью удаленный формат и отсутствие бюрократии.
— Выплаты в USDT согласно рыночной вилке.
— Возможность прямого влияния на архитектуру и масштабирование платформы.
— Работа в сильной инженерной команде с фокусом на результат.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
We’re looking for a Principal Engineer to join the ML Platform team at Synthesia.
Our team builds and operates the systems that allow researchers and product teams to train, serve, and deploy generative models reliably and efficiently. This includes research infrastructure, production serving systems, internal tooling, and the platform interfaces that connect them. A growing part of our mission is making these systems more automation-friendly and agent-oriented, so that workflows can increasingly be operated through reliable tooling rather than manual effort.
We’re looking for a strong generalist with a systems mindset:
- someone who is comfortable working across infrastructure, backend systems, and tooling, and who has seen ML systems in practice.
- this is not a pure ML Engineer role. We’re especially interested in people who think deeply about reliability, scalability, performance, and resource efficiency in complex production environments.
This is a hands-on IC role with significant ownership. You’ll help shape how our ML platform evolves as we scale the number of models, workloads, tools and teams relying on it.
WHAT YOU’LL DO
- Design and improve the platform systems that support model training, evaluation, and production serving.
- Build infrastructure and tooling that make ML workloads more reliable, scalable, and cost-efficient.
- Develop internal tools and workflows that are easy to operate both by humans and by agents.
- Work on the architecture behind how models are deployed, served, and operated across research and product environments.
- Improve how we schedule, monitor, and debug workloads running on GPUs and cloud infrastructure.
- Develop internal tools and abstractions and agentic systems that reduce operational overhead for researchers and engineers.
- Drive improvements across observability, automation, reliability, and developer experience.
- Collaborate closely with researchers and product engineers to understand pain points and turn them into robust platform capabilities.
- Contribute to technical direction and make pragmatic architectural tradeoffs as the platform grows.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE
- Strong experience building or operating production systems with a focus on reliability, scalability, and maintainability.
- A systems mindset: you naturally think in terms of bottlenecks, failure modes, interfaces, resource usage, and long-term operability.
- Solid hands-on experience with cloud infrastructure, Linux, and infrastructure automation.
- Experience with Kubernetes and operating distributed workloads in production.
- Strong coding skills, ideally in Python or similar languages used for backend systems and tooling.
- Strong judgment around where automation adds leverage, and where human control and reliability matter most.
- Experience building internal platforms, developer tooling, or infrastructure abstractions used by other engineers.
- Comfort working in ambiguous environments and taking ownership of open-ended technical problems.
- A pragmatic approach: you care about solving the right problem well, not over-engineering.
PARTICULARLY RELEVANT EXPERIENCE
- Operating ML infrastructure or model serving systems in production.
- Supporting research or data-intensive workloads.
- Working with GPU-based systems or other performance-sensitive infrastructure.
- Experience with observability and debugging in distributed systems.
- Familiarity with Terraform, Datadog, GitHub Actions, or similar tools.
BONUS POINTS FOR
- Experience building agentic or LLM-powered internal tools.
- Experience with workflow orchestration systems such as Temporal.
- Experience working at the boundary between research and production engineering.
- Familiarity with performance optimization, scheduling, or resource allocation problems.
- Experience building lightweight product or developer-facing tools.
Location: Espoo; Berlin
Workplace: Hybrid
- Title: Staff Platform Engineer
- Department: Platform & Release Engineering
- Location: Espoo, Finland / Berlin, Germany
- Reports to: Infrastructure Engineering Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Senior / Staff Platform Engineer, you’ll own and evolve the foundations that all services rely on, leading the design and operation of a secure, scalable Kubernetes platform across cloud and on-prem environments so product teams can ship faster with less friction and stronger reliability at scale.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Design, operate, and continuously improve a secure, scalable, and resilient Kubernetes platform across cloud and on-prem environments
- Build and maintain standardized platform capabilities such as ingress, service mesh, secrets management, and lifecycle automation
- Develop reusable infrastructure patterns and Terraform modules for AWS and on-prem platforms to enable fast, auditable provisioning
- Strengthen observability through clear metrics, logs, traces, dashboards, and actionable alerting that support effective operational decisions
- Reduce platform friction for product teams by providing architectural guidance, platform standards, and hands-on enablement
- Automate platform lifecycle management including bootstrap, upgrades, scaling, and operational maintenance to reduce manual effort and risk
- Drive technical direction and sound architectural choices across platform engineering with pragmatic trade-offs between reliability, security, speed, and maintainability
- Help raise engineering maturity by mentoring others and shaping shared engineering standards across teams
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 8+ years of experience in Platform Engineering, SRE, DevOps, or infrastructure roles operating production-critical services at scale
- Deep hands-on expertise with Kubernetes, including cluster architecture, upgrades, control plane operations, networking, ingress, storage, security, and lifecycle management
- Strong understanding of AWS fundamentals, including networking, IAM, compute, storage, and security patterns
- Strong experience with Terraform and infrastructure as code, including reusable modules, abstractions, and scalable provisioning patterns
- Strong practical observability experience, including SLO and SLI design, instrumentation, dashboarding, alert strategy, and production performance analysis
- Proficiency in at least one backend language such as Python or Go for automation, tooling, and internal platform capabilities
- Experience providing technical leadership through platform standards, architectural guidance, and hands-on enablement
- Ability to operate effectively in complex environments and make pragmatic technical decisions across reliability, security, speed, and maintainability
NICE TO HAVES:
- Experience with Rancher, Istio, External Secrets, Vault, and software supply-chain hardening practices
- Experience operating Kubernetes in restricted, disconnected, or air-gapped environments
- Experience with hybrid platforms spanning AWS and on-prem environments such as vSphere or VxRail
APPLICATION PROCESS
- Talent Attraction Introduction
- Hiring Manager Alignment
- Task Assignment
- Technical Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Calgary, Alberta
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
Responsibilities:
Be the First Responder:
Serve as the primary point of contact for all incoming IT support requests via our ticketing system, email, chat channels, or walk-ups, for all our employees.
Triage & Troubleshoot:
Diagnose and resolve hardware, software, and basic network issues. Know when to fix it on the spot and when to escalate complex issues to the Tier 2/System Administration team.
Manage the User Lifecycle:
Execute onboarding and offboarding processes. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access.
Deploy & Maintain Hardware:
Prepare, image, and deploy both
Windows
and
Apple-based
devices. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, office cable management.
Support Equipment Procurement:
Help with local hardware/software vendor communication, coordination and procurement.
Office Access:
Maintain and support our office access systems used by employees and visitors.
Server Room:
Help maintain our local and relatively basic server room, including the systems which reside there.
Educate, Document & Automate:
Write clear, simple "How-To" guides for our internal knowledge base to help users solve common problems on their own. Support the automation process for recurring tasks.
Relevant experience
The Essentials:
3+ years of experience
in an IT Helpdesk or customer-facing technical support role.
Customer-First Mindset:
You possess excellent communication skills, and the patience to explain technical concepts to non-technical staff.
Core Tech Experience:
Strong hands-on experience troubleshooting and administration of
Windows, MacOS, Google suite, MS Office
and related tools. Experience with AI-assisted automation.
Admin Basics:
Familiarity with user, group and policies management in
Active Directory
and
Google Admin
console.
Hardware Fundamentals:
A strong understanding of laptop hardware, peripherals, and basic network concepts (Wi-Fi, VPNs, IP addresses).
Bonus Points:
Experience with working in as well as administration of IT Service Management tools like ManageEngine and Atlassian Jira.
Basic familiarity with running PowerShell commands and scripting.
Experience supporting Google Workspace (Gmail, Drive) in a corporate setting.
Familiarity and basic understanding of ITIL
Relevant IT certifications.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Задачи:
— Работа с инфраструктурой Blockchain и AI (биометрия / Computer Vision), ориентированная на практическую работу, а не на технический менеджмент.
Требования:
— 1+ год опыта с AI-инфраструктурой (биометрия / Computer Vision).
— 1+ год работы с Nvidia GPU (Cuda, TensorRT).
— 1+ год опыта с Blockchain инфраструктурой.
— 1+ год работы с Bare metal Kubernetes.
— 6+ лет общий опыт работы в роли DevOps Engineer.
— Гражданство РФ или РБ.
— Часовой пояс UTC +3.
Условия:
— Полностью удалённый формат работы, только fulltime, без совмещения, аутсорсинг и аутстаффинг не рассматриваются.
— Оформление по ТК РФ после испытательного срока.
— 100% оплата больничного.
— Оплачиваемый отпуск 28 календарных дней.
— Работа в продуктовой компании, аккредитованной в «Минцифре».
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a skilled Oracle Data Modeler Specialist for a part-time, 3-month contract role. In this position, you will be responsible for designing and maintaining Oracle data models that support our business intelligence and data management initiatives. You will collaborate closely with business analysts, database administrators, and developers to ensure that the data architecture aligns with business requirements and best practices.
Responsibilities:
• Install and configure
Oracle SQL Developer Data Modeler
• Establish connectivity with
Oracle databases and data warehouse systems
• Develop and maintain
conceptual, logical, and physical data models
• Support
data model standardization and naming conventions
• Reverse-engineer existing schemas and align with
target data architecture
• Collaborate with data engineering teams for
model implementation
• Ensure models support
reporting, analytics, and governance use cases
Requirements
Requirements:
• 3+ years in
data modeling and database design
• Strong expertise in
Oracle Database, SQL, and data warehousing concepts
• Hands-on experience with
Oracle Data Modeler (or equivalent tools)
• Understanding of
dimensional modeling (star/snowflake), normalization techniques
• Experience working in
enterprise data environments
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join Cruise fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Responsible forthe overall condition of all IT Systems on board that include all server & PC systems with their operating systems.
Responsible for the broadband internet connection system, the e-mail communication systems and office applications as well as specialized applications as required and assigned by Owners IT Department.
Responsible for the maintenance of hardware, as wells as for all software related issues (configuration, updating and administration).
Responsible for the administration of the access permission of users including passwords when related to ship’s crew.
Hold the overall responsibility of the security of IT Systems (virus protection, protection against unauthorized system access, protection of security sensitive information).
Responsible for the for maintaining the inventory of consumables related to his area of responsibility with the support of hotel department which should be also reported daily to the Hotel Inventory Controller for input in MXP (Requisition).
Participate in emergency drills and responding to actual emergencies as per the Muster List.
VESSEL'S SPECIFIC REQUIREMENTS
Substantial experience on large cruise ships with worldwide itinerary.
CONTRACT TERMS & CONDITIONS
Contract Duration [3 months +/- 1 ]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Bonus Scheme
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates; Hyderabad, India; Lahore, Pakistan
Eram Talent is seeking a Systems & Digital Operations Specialist to join our team in Saudi Arabia. The Systems & Digital Operations Specialist is responsible for the effective day-to-day administration, reliability, and continuity of TKS digital systems, user devices, and classroom technology that support teaching, learning, admissions, communications, and school operations. The role also provides operational support to the Operations team, contributing to school-wide readiness, coordination, and delivery. This is a non-managerial, hands-on role focused on execution, support, and coordination in line with TKS policies and procedures.
Key Responsibilities:
Administer and support core school systems including
PowerSchool
, Toddle, and Google Workspace for Education.
Manage user accounts, permissions, and access controls in line with school policies and data protection standards.
Monitor system availability and ensure timely escalation of technical issues.
Support setup, configuration, and maintenance of devices (iPads, laptops, and peripherals).
Maintain device inventory, lifecycle management, and coordinate repairs or replacements with vendors.
Provide support for classroom and shared-space AV systems (projectors, displays, conferencing tools).
Assist teachers and staff with basic troubleshooting for lessons, meetings, and school events.
Support academic year readiness including onboarding, class setup, and device allocation.
Maintain documentation, track tickets, licenses, warranties, and vendor coordination.
Provide operational and cross-functional support to Academic, Admissions, HR, and Operations teams.
Requirements
Bachelor’s degree in IT, Computer Science, or a related field (preferred).
Proven experience in IT support, systems administration, or digital operations.
Hands-on experience supporting user devices such as laptops and tablets.
Familiarity with systems like
PowerSchool
, Toddle, or similar SIS/LMS platforms.
Experience working with Google Workspace for Education or similar tools.
Strong organizational and documentation skills.
Ability to follow procedures and escalate issues appropriately.
Experience supporting non-technical users, ideally in a school environment.
Basic knowledge of AV/classroom technology systems.
Understanding of data protection, confidentiality, and IT security practices.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates; Hyderabad, India; Lahore, Pakistan
Location: San Francisco
Workplace: OnSite
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.
We're looking for an IT Engineer who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets or manual tasks.. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them.
This role is based hybrid at our San Francisco office.
WHAT YOU’LL DO:
- Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate.
- Automate the management of users and devices so IT is as hands-off as possible.
- Enable Self Service and help other departments automate their processes as well.
- Manage and optimize corporate software systems.
- Roll out and enforce strong security policies.
- Lead IT projects across endpoint management, IAM and the IT backend
QUALIFICATIONS:
- 7+ years of hands-on IT systems administration experience.
- Strong skills in macOS and Google Workspace.
- Hands-on expertise administering and automating Okta, including securing access with strong auth policies and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred.
- Sharp troubleshooting instincts across MDM, Okta and common SaaS applications.
- A solid grasp of cybersecurity fundamentals, including IAM, RBAC, least privilege and encryption.
- Experience managing a ticketing system, including ITIL Problem Management and creating and monitoring of SLAs.
- A track record of leading IT projects from upgrade to rollout with minimum supervision.
- Clear communication and a genuine interest in automating away busywork.
Location: San Francisco
Workplace: OnSite
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.
We're looking for an IT Engineer who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets or manual tasks.. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them.
This role is based hybrid at our San Francisco office.
WHAT YOU’LL DO:
- Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate.
- Automate the management of users and devices so IT is as hands-off as possible.
- Enable Self Service and help other departments automate their processes as well.
- Manage and optimize corporate software systems.
- Roll out and enforce strong security policies.
- Lead IT projects across endpoint management, IAM and the IT backend
QUALIFICATIONS:
- 7+ years of hands-on IT systems administration experience.
- Strong skills in macOS and Google Workspace.
- Hands-on expertise administering and automating Okta, including securing access with strong auth policies and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred.
- Sharp troubleshooting instincts across MDM, Okta and common SaaS applications.
- A solid grasp of cybersecurity fundamentals, including IAM, RBAC, least privilege and encryption.
- Experience managing a ticketing system, including ITIL Problem Management and creating and monitoring of SLAs.
- A track record of leading IT projects from upgrade to rollout with minimum supervision.
- Clear communication and a genuine interest in automating away busywork.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Kuala Lumpur; Baku; Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.
The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.
If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability
Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability
Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services
Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability
Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies
Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies
Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers
Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders
Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity
Qualifications:
5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization
Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling
Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments
Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.)
Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models
Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders
Excellent communication skills with the ability to translate technical concepts into business-focused recommendations
Fluent in English (written and verbal)
Nice To Have:
GCP and/or AWS cloud certifications (on Professional level, preferable)
Understanding of FinOps Framework practices or FinOps Certified Practitioner certification
Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments
Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation
Background in data analytics, cloud architecture, or financial modeling
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Australia
Workplace: Remote
Note: This position can be based remotely in Australia, Singapore, Japan
We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud.
What will you do?
- Continuously improve the reliability and performance of ClickHouse core.
- Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.
- Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements.
- Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers.
- Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
- Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact.
About you:
- Bachelor’s or Master’s degree in Computer Science or a related field.
- At least 5 years of experience in Reliability Engineering, QA or customer facing engineering.
- Previous experience operating ClickHouse or other SQL databases in production.
- Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus.
- Scripting experience with Shell or Python,and ability to read and understand C++ code.
- Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
- You are a strong problem-solver and have solid production debugging skills.
- You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability.
- Excellent communication skills
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
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