Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
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RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
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QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €121K – €198K base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero's biggest areas of investment and growth, and it's how small businesses get paid, pay their people, and take on their next opportunity. As Engineering Manager, you'll lead the Payments Platform engineering team in Vancouver as it takes on early-stage initiatives that power money movement across Xero and enable new product lines globally, including global bill payments. You'll keep the team delivering while building the engineering practices and capability it needs to grow.
THE TECHNICAL CHALLENGES
The team is building the capabilities that sit underneath every payment a small business makes or receives. Four problems define the work:
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
Your job is to make sure the team can take on these problems together, sequencing the work so that both customer value and long-term architecture move forward.
IMPACT
- First 6 months: you'll understand the payments platform, its consumers, and the customer problems it enables teams to solve. You'll have the team delivering production code, with a clear delivery plan and roadmap agreed for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. You'll also have set up healthy on-call and review practices, and you'll be building the team's capability through mentoring and technical reviews.
- First 12 months:the team's architectural decisions will be running in production and helping new payment products launch faster. You'll have established engineering standards and clear ownership across the Vancouver Payments team, and the work will be reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You'll own the delivery, staffing, and operational health of the Vancouver Payments engineering team, including hiring, performance, and career development for every engineer on it. You'll set the team's priorities with the product and engineering leadership, and you'll own the team's processes, quality standards, and on-call practices within agreed standards. Technical architecture decisions for the platform sit with the team's technical leads and principal engineers, and you'll make sure those decisions are backed by a team that can deliver them. Because the initiative and the team are both early in their development, you'll help shape how the team works, including its use of AI-assisted development. Engineers on the team own their work, including quality, reliability, and on-call, and you'll make sure that accountability is built into how the team operates.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
- A proven record of leading engineering teams that deliver highly available distributed systems under real production constraints, with strong operational practices
- Experience growing and managing engineers, including hiring, performance management, and career development, and a track record of building inclusive, high-trust team cultures
- Experience building a platform or product from an early idea into production, and evolving it as adoption and complexity grow
- Enough technical depth in system architecture, API design, and data stores to guide design reviews and trade-off decisions with your technical leads
- Experience setting direction and breaking complex problems into clear, actionable plans that lead to delivery
- Comfort using AI tools to improve development workflows, with judgment about when and how to validate their output
Nice to have:
- Experience in payments, fintech, or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience in adjacent domains with demanding reliability, security, or correctness requirements is also valuable.
- Experience modernizing established systems while continuing to deliver value to customers
- A track record of partnering with product, design, and other cross-functional teams to turn complex business needs into resilient engineering solutions
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia. We also welcome applications from candidates across Canada interested in relocating to Vancouver.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: A systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $188,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: New York, NY (HQ); San Francisco, CA; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a Sales Development Representative for Ramp’s Public Sector segment. You will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp (State, Local, and Education).
You’ll partner with Account Executives, Leadership, Marketing, and Product to achieve the top-of-funnel business goals. Your success will be directly tied to the broader segment’s success.
What You’ll Do
- Help build the Public Section motion at Ramp by sourcing SLED deals, bridging introductions and progressing sales opportunities further in the pipeline.
- Working with Public Sector AEs to prioritize the right accounts, map the buying group, identify the business trigger and “why now,” and align on a clear path to engagement and progression.
- Build state mapping strategies using trigger signals, current penetration, and key logos to win.
- Research and engage finance leaders through personalized phone, email, and multi-channel outreach, and qualify prospects through consultative discovery, connecting workflow challenges to business impact.
- Clearly explain how Ramp can help finance teams simplify spend management, reduce manual work, and gain visibility and control across financial operations.
- Coordinate closely with AEs, Marketing, Partnerships, Events, and other cross-functional teams to use warm introductions, executive programs, customer stories, and account-specific moments appropriately.
- Use AI and other tools thoughtfully to strengthen research, prioritization, personalization, and workflow efficiency; validate outputs before using them.
- Improve the Public Section motion by testing strategy and AI workflows, learning from results, and turning effective approaches into repeatable team practices.
- Maintain accurate prospect and activity data in Salesforce and use performance data to improve outreach quality.
What You’ll Need
- Proven SDR/BDR, closing, or equivalent quota-carrying experience, with measurable evidence of attainment or overachievement.
- Experience working within the Public Sector.
- Proven ability to partner closely with Account Executives on account strategy, meeting preparation, deal progression, and executive engagement.
- Ability to operate independently in an evolving motion: create structure, manage ambiguity, share learnings, and raise issues early.
- Strong written and verbal communication: concise, customer-focused, and specific.
- Strong discovery and objection-handling fundamentals.
- A builder mindset: identify improvements, create repeatable systems, and learn from results.
- Practical AI fluency and sound judgment using tools to improve quality and speed.
- A data-driven approach to performance: diagnose results, seek feedback, and change behavior.
Nice to Haves
- Experience selling into finance, accounting, operations, or technology teams.
- Familiarity with Salesforce, sales engagement platforms, intent data, or account research tools.
- Former experience scaling a new team or new motion.
- Experience working with partner ecosystems.
- Familiarity with finance workflows, expense management, accounts payable, procurement, or Enterprise Resource Planning Systems (ERPs) is a strong plus.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box is looking for a Partner Alliance Manager (PAM) to own and grow our most strategic Systems Integrator (SI) partnerships. In this role, you will be the primary relationship owner for a focused portfolio of SI partners driving joint revenue, co-selling motions, and deep technical alignment between Box and our partner ecosystem.
You will sit at the intersection of sales, product, and strategy, advising partners on Box's evolving platform. This is a high-impact, high-visibility role for someone who thrives in a consultative, relationship-driven environment and has a proven track record of building and scaling SI partnerships that deliver measurable business outcomes.
WHAT YOU'LL DO
Own the full partner lifecycle for a portfolio of 2–4 SI partners
Drive co-selling motions including account mapping, opportunity identification, and multi-touch engagement strategies to generate partner-sourced and partner-influenced revenue alongside joint go-to-market strategies
Collaborate with SI partners to develop joint solutions that integrate Box's Intelligent Content Management platform into partner-led customer engagements.
Lead co-marketing initiatives and partner enablement programs to increase Box's visibility and technical competency within each partner organization.
Provide strategic guidance to partners on Box's product roadmap and competitive positioning to strengthen partner confidence and advocacy.
Serve as the internal voice of the partner, aligning cross-functional Box teams — including Sales, Product, and Marketing — around partner priorities and joint opportunities.
Maintain accurate pipeline and forecast data, delivering regular reporting on partner performance and growth metrics to leadership.
Represent Box at partner events, industry conferences, and joint customer engagements while staying current on SI market trends, competitive dynamics, and regional customer needs.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Required Skills
7+ years in
partner management
, channel sales, or SI-focused business development within SaaS or cloud.
Proven success building and growing strategic partner relationships.
Strong understanding of SI business models, services practices, and co-sell motions.
Ability to influence executives and drive alignment across complex organizations.
Experience working with resellers, distributors, SIs, cloud marketplaces, and ISVs.
Strong business planning, forecasting, and pipeline management skills.
Salesforce proficiency and comfort with partner-attached pipeline.
Self-directed, strategic, and able to manage multiple partners simultaneously.
Based in the US with ~25% travel.
Preferred Skills
Knowledge of the ECM ecosystem and an established network within SI partner organizations that service platforms such as OpenText, IBM, OnBase, or iManage.
Prior PAM or SI partner management experience.
Familiarity with SaaS indirect sales motions and cloud marketplaces.
Experience developing partner practices across multiple regions or segments.
Knowledge of content management, security, collaboration, or digital transformation solutions.
Ability to leverage AI tools to drive smarter decisions and greater impact across partner operations.
SUCCESS METRICS
Growth in partner-sourced and partner-influenced ARR.
Strength and execution of joint business plans.
Partner capability maturity and practice development progress.
Co-sell pipeline creation and progression.
Forecast accuracy and partner governance discipline.
Field and partner satisfaction with partnership impact.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$151,000
—
$200,000 USD
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next.
Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation.
What will I be doing?
Strategy and ownership
Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes
Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience
Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements
Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support
Bring clear proposals and recommendations to leadership, and act on them with autonomy
Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries.
Process design and improvement
Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows
Own day-to-day operational process fixes and keep existing processes effective
Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region
Design and implement process control metrics, and monitor process performance and KPIs
Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support
Ensure compliance with internal policies and external regulations
Continuous Improvement
Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc.
Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams
Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX
Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions
Stakeholders and delivery
Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer
Partner and collaborate with cross-functional teams to build and maintain processes and related training
Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals
Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation
What skills do I need?
Experience:
4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management
Strong technical capability:
You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus.
AI and automation:
Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage.
Improvement frameworks:
Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.)
Data and strategy:
You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans
Ownership:
A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions
Influence:
Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience.
Collaboration:
Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Austria
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Hungary
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Slovenia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Slovakia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Serbia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Portugal
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: North Macedonia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: USA
Workplace: Remote
🏥 ABOUT SAILOR HEALTH
For most older adults, healthcare doesn’t fail in one place—it fails across many. Mental health, physical health, medications, and day-to-day realities all interact, but the system treats them separately. The result is confusion, missed care, and worsening outcomes.
Sailor Health is building a new model of care for older adults that brings the mind and the body together. We combine healthcare advocacy, behavioral health, and wellness classes to help patients and families understand what’s going on and what to do next. By taking a more holistic and preventative approach, we aim to catch issues earlier, reduce avoidable crises, and keep patients in their homes instead of the hospital.
⭐ ABOUT THE ROLE
Location: Remote – US based
Sailor’s physicians are the clinical gateway for patients navigating chronic conditions and complex care needs. Through telehealth visits, they assess the full medical picture and partner with healthcare advocates to build care plans patients can actually follow. While our therapists lead the work on the mind, our physicians lead the clinical perspective on the body.
As Healthcare Advocacy - Clinical Director, you will lead this physician group. You will shape what our physicians do, how they do it, and how we scale it while keeping the quality bar high. You will own physician hiring and onboarding, run day-to-day clinical operations, build the care model and protocols that make the advocacy program work, and be the person our physicians turn to when a case gets hard.
This is a builder’s role. You will be one of the first clinical leaders at Sailor and you will have a direct hand in how the program grows from a small team today to a much larger one over the next year. We’re looking for someone who is still a strong clinician, gets energy from building systems, is comfortable with ambiguity, and wants to help create something from the ground up.
💻 YOUR KEY RESPONSIBILITIES
- Lead the physician team: Run day-to-day clinical leadership for our telehealth physicians serving Medicare patients with chronic and complex conditions, and be the escalation point for hard cases
- Hire, onboard, and train physicians at scale: Own physician recruiting with our Talent team, set the hiring bar, and build the onboarding program that gets new doctors productive fast
- Build the care model for advocacy: Develop the workflows, pathways, and protocols for how physicians assess patients and partner with advocates on care plans
- Own clinical quality and compliance: Run QA and QI programs across visits and documentation, and write the policies that keep us compliant across states
- Measure and partner across the company: Define physician KPIs with our Data team, coach from the numbers, and turn clinical needs into priorities for Product, Growth, and Care Ops
✅ WHAT WE’RE LOOKING FOR
- Licensed and board certified: Active, unrestricted medical license with board certification in internal medicine, family medicine, or geriatrics (Ideally licensed in 30+ states)
- A proven physician leader: 3+ years managing other physicians as a medical director or similar, with a track record of building and developing clinical teams
- Still loves seeing patients: 5+ years of direct patient care, ideally with older adults, and excited to keep a portion of your time dedicated to patient visits
- Thrives in ambiguity: Comfortable making decisions without a playbook, moving fast, and changing course when the evidence says so
- Clear communicator: Can translate clinical judgment for non-clinical partners and bring teams along without pulling rank
- Startup or digital health experience is a plus: Prior time at an early stage company or virtual care organization helps, and comfort working autonomously is a must
ГибридCAN: Vancouver (333 Seymour St); This role is open to hybrid candidates in Vancouver, British Columbia
ГибридNew York, NY (HQ); San Francisco, CA; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
New York, NY, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance