CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They started by revolutionizing incentive compensation management and are now expanding their platform to solve broader sales planning challenges. The company is recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures. They empower high-growth companies like Netflix, Figma, and Stripe with flexibility and insights to drive revenue performance.
About the Role:
We are seeking a senior individual contributor to serve as Strategic Technology Partnerships Manager, with primary responsibility for strategic ISV/platform relationships. In this role, you will own the strategy and day-to-day execution of these partnerships—defining joint go-to-market motions, driving certified integrations, and turning ecosystem presence into tangible pipeline and revenue. Reporting to the VP, Alliances & Growth, you will operate as a highly autonomous, senior IC who can set direction, influence cross-functional stakeholders, and execute hands-on work across sales, product, marketing, and customer teams. This is a foundational role in our technology ecosystem strategy, focused on opening new routes to market, expanding TAM through platform integrations, and making technology partners a repeatable source of sourced and influenced opportunities.
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Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Engineering Manager, Production Engineering - Observability
An overview of this role
You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand
GitLab.com
and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost.
In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable.
What you’ll do
Lead, hire, onboard, and develop a distributed engineering team working asynchronously.
Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively.
Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms.
Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services.
Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing.
Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting
GitLab.com
.
Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions.
Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment.
Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design.
Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions.
Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts.
Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work.
The ability to explain technical tradeoffs to engineering partners and other stakeholders.
Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage.
We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification.
About the team
We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Bangalore, India; Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: San Francisco
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio.
This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
People Leadership & Coaching:
Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics.
Executive Relationship Advisory:
Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews.
Program & Operational Scaling:
Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio.
Portfolio Risk & Opportunity Management:
Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities.
Cross-Functional Voice of Customer:
Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role.
Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred.
Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale.
Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization.
Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs.
Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated OTE range is between $238,000-280,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is seeking an experienced, highly analytical International Payroll Analyst to own and scale our international payroll operations across LATAM, EMEA, and APAC regions. As a key individual contributor with deep cross-functional influence, you will combine data-driven execution, meticulous attention to detail, and international tax compliance to support a rapidly growing workforce. Reporting to the Sr. Global Payroll Manager, this role will help to drive major strategic initiatives—including Workday enhancements and global payroll vendor implementations—to build scalable, best-in-class operational processes. The role partners closely with Payroll Vendors and internal teams across People, Finance, Tax, Legal, Treasury, Equity, and Internal Audit to deliver accurate, timely, compliant, and employee-centered payroll outcomes.
What You’ll Do:
International Payroll Execution & Oversight:
Manage, audit, and execute multi-country payroll delivery across 15+ international countries, including payroll inputs, validation, approvals, funding coordination, reconciliations, statutory filings, and post-payroll activities ensure high accuracy and strict adherence to strict regional pay schedules.
Lead the payroll calendar and operating cadence across countries, proactively managing dependencies, cutoffs, exceptions, and risks to ensure employees are paid accurately and on time.
Partner with local in-country payroll providers to maintain strict adherence to regional pay schedules and statutory processing windows.
Compliance & Equity Management: Oversee international equity compensation payroll processing (RSUs, Stock Options) and ensure full regulatory compliance across international tax jurisdictions, localized statutory benefits, and reporting requirements.
Systems & Scaling Initiatives: Act as functional lead for payroll technology projects, leveraging Workday to automate workflows, optimize system configurations, build custom reporting, and partner with the Sr. Global payroll Manager to implement upcoming enterprise Global Payroll solutions.
Cross-Functional & Vendor Management: Partner with Benefits, People Operations, Legal, and Finance; manage external vendor relationships and third-party tax fulfillment partners to ensure seamless funds reconciliation and local tax compliance.
Process Controls: Establish, document, and enforce global payroll policies, SOX controls, and standard operating procedures to streamline audit readiness (401k, Workers’ Comp, Financial Audits).
Strategic Growth Projects: Support special business initiatives, including M&A integrations, new country market entries, and business-critical cross-functional launches.
What We’re Looking For:
Experience: 5+ years of progressive payroll operations experience in a high-growth, publicly traded tech company with a global footprint.
Education : Bachelor's degree or equivalent practical experience in payroll, accounting, finance, human resources, or a related field.
Systems Expertise: Proficiency with Workday Payroll (reporting, configuration, integrations) and global payroll software platforms.
Technical & Analytical Skills: Advanced proficiency in Excel/Google Sheets (vlookups, index/match, pivot tables) for complex data analysis, reconciliation, and audit modeling.
Domain Expertise: Thorough understanding of global equity taxation, statutory compliance, international labor laws, and multi-currency payroll distribution.
Execution & Soft Skills: Strong problem-solving capabilities, high discretion handling confidential data, and exceptional communication skills to collaborate seamlessly across teams.
Bonus Points
Responding to internal, external, statutory, and financial audit requests, including preparation of reconciliations, control evidence, and supporting documentation.
Applying automation or AI tools to payroll operations, analytics, controls, case management, or knowledge documentation.
Providing high-quality customer service to employees and business partners across regions, cultures, and time zones.
Working in a publicly traded, technology, or high-growth company and supporting international expansion or payroll transformation.
How Success Will Be Measured
Operational Excellence: Accurate, timely, and compliant payroll delivery across the international footprint.
Audit & Governance: Strong controls, clean reconciliations, and audit-ready documentation.
Vendor Management: Reliable vendor performance and effective resolution of payroll issues.
Scalability: Scalable processes, improved automation, and clear country-level operating documentation.
Stakeholder Satisfaction: Trusted partnerships and a responsive, employee-centered service experience.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy
WHAT YOU’LL DO
To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact.
- Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams.
- Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada.
- Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy.
- Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’.
- Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework.
- Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more.
- Support complex, sensitive and/or high risk ER issues when required.
- Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required.
- Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities.
- Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio.
- Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely.
- Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance.
- Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions.
- Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed.
- Proactively understand and manage risks as they relate to your role.
- Proactively understand and manage compliance and regulatory obligations for your areas of responsibility.
SUCCESS LOOKS LIKE
- The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice.
- Strong working relationships are maintained with key stakeholders, team members and peers.
- You are a trusted advisor to your XLT member(s) and their leadership team.
- Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero.
- Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback.
- The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate.
- People are treated with dignity and respect at all times.
- Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive.
- Xero meets all legislative compliance requirements at all times balancing risk with pragmatism.
- Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information.
- Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams.
- Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames.
- Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals.
- Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage.
- Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner.
- Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues.
- Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency.
- Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations.
- Experience developing people related strategies and plans to achieve business outcomes.
- Success in developing and leading high performing teams.
- Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation.
- Experience working with and coaching senior executive stakeholders on complex people issues.
- Degree, Post Graduate or equivalent work experience.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $275K-$300K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Utah | Hybrid
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!
Essential Job Duties
BambooHR is rebuilding its Security Operations function around AI. We are not adding AI tooling to an existing SOC - we are redesigning how the work happens, so that automation and AI agents carry the volume and our people carry the judgment. We are looking for a manager to lead that team and own that transformation.
You will lead a team spanning detection engineering, threat intelligence and hunting, and incident response. Day to day, you will run a live operation: incidents, detections, hunts, on-call coverage, service-provider relationships, and the operational metrics that leadership works from. Running alongside that operation is the change itself — automating triage and enrichment so analysts stop working queues, building detection content we write, tune and own, and standing up threat intelligence as a program that produces detections and hunt hypotheses rather than reports that have no clear actionable insights.
The reason this role exists now is that the surface a security team defends is changing shape. As HR technology becomes more AI-driven and more agentic, autonomous software acts with real authority, machine identities multiply, and attacks accelerate. That surface grows faster than any security team can hire against, which is why we staff for judgment and build automation for volume. This role sits at the center of that decision - and the person in it will spend a meaningful part of their time deciding, in writing, how much authority automated systems are allowed to hold.
You will:
Supervisory Responsibilities
Leads and grows a team of security analysts, detection engineers, and threat intelligence practitioners.
Recruits, interviews, hires, onboards and retains technical security talent in a competitive market.
Oversees the daily workflow of the team: shift coverage, on-call rotation, incident assignment, and detection backlog priority.
Provides constructive and timely performance evaluations, and builds development plans against the skills an AI-native SOC actually requires: detection-as-code, agent supervision, and intelligence tradecraft.
Supports career growth and internal mobility across the broader security organization, treating it as a retention strategy rather than a loss.
Handles discipline and termination of employees in accordance with company policy.
Run the operation
Own daily security operations end to end - alert handling, shift coverage, on-call rotation, escalation quality, and detection backlog priority and rule retirement.
Serve as incident commander for the majority of security incidents, and partner with the VP of Information Security on the most severe incidents and on executive communication.
Manage security service-provider relationships, including service reviews, escalation quality, and tuning direction.
Publish a regular operational metrics pack that the team and executive leadership both work from.
Automate the volume, not the analyst
Build and enforce an automated incident runbook program covering the incident types behind the majority of alert volume.
Drive the automation of Tier-1 triage and a growing share of Tier-2 workflows, so routine work resolves without a human touching it and escalations arrive as an assembled case with clear timeline, scope, and blast radius, rather than a raw alert.
Redirect reclaimed capacity upward rather than out of the team - into deeper investigation, detection engineering, and threat intelligence.
Own the detections
Run detection engineering as a product: a prioritized backlog including rules in version control with CI validation, and a full lifecycle of write, test, deploy, measure and retire.
Build in-house detection capability against our own security telemetry, so detection content is something we write, tune and can explain to an engineer, an auditor or a customer.
Build threat intelligence and hunting into programs
Stand up a formal threat intelligence program: approved intelligence requirements, a collection plan mapped to real sources, and a threat model grounded in the risks that actually apply to employee and payroll data.
Ensure every finished intelligence product ends in a detection, a hunt hypothesis, or a control change.
Run a hypothesis-driven hunting program on a regular cadence, and make intelligence genuinely useful to teams outside the SOC.
Build the AI-native SOC
Lead the team through the shift from AI-assisted work (where agents draft and humans approve) to delegated work (where agents act inside explicit, written authority boundaries).
Protect what stays human - adversary reasoning, incident command when consequences are real, disclosure decisions, and the calls that should not be delegated to a machine.
Build detection and response coverage for AI-era threats: prompt injection and tool abuse, autonomous software operating with real authority, and machine identity at scale.
Partner across security engineering, product security, identity and access management, and governance and risk on shared platforms, shared threats, and shared audit obligations.
What You Need to Get the Job Done
5+ years in security operations, incident response, or detection engineering, including 2+ years directly managing a team of security analysts or detection engineers.
Experience running a SOC or detection function at a SaaS or cloud-native company, ideally one with a multi-tenant product and a live compliance calendar (SOC 2 and/or ISO 27001).
Hands-on detection engineering credibility. You have personally written, tested, tuned and retired detections, and you are comfortable treating detection content as code in version control with CI validation.
Experience owning a managed detection relationship (MDR or MSSP).
Direct experience automating SOC workflows through SOAR, runbook automation, or LLM- and agent-based triage and enrichment. You can speak concretely about what was automated, what the false-negative rate was, and how you measured it.
Working fluency with modern security data platforms — data lake or lakehouse architectures — and comfort querying telemetry directly rather than only through a vendor console.
Incident command experience under real pressure, including executive and cross-functional communication during an active incident.
Strong people leadership: hiring, coaching, performance management, and the judgment to lead a technical team through significant change honestly rather than through reassurance.
Excellent written communication. This role publishes runbooks, authority boundaries, intelligence requirements, and metrics that executives read.
Excellent prioritization, and the ability to say no with a reason. The defended surface grows faster than any team does, and protecting your team from over-commitment is part of the job.
Comfort working in an AI-forward environment where agents write and test code, participate in design review, and run triage.
Ability to function well in a high-paced and at times stressful environment, including on-call escalation.
Bachelor's degree in Computer Science, Information Security, or a related field - or equivalent practical experience. Practical experience is weighted more heavily than the degree.
At least five years of related security operations experience required.
Physical requirements can include prolonged periods of sitting at a desk and working on a computer.
Must be available for on-call escalation and to lead incident response outside standard business hours when incident severity requires it.
What Will Make Us REALLY Love You
Experience securing AI or agentic systems - prompt injection, tool abuse, and third-party or autonomous code holding execution authority.
Prior experience standing up a threat intelligence program from zero: intelligence requirements, collection planning, intel-to-detection pipeline, and adversary emulation.
Experience transitioning detection capability in-house from a managed provider.
Experience with non-human identity at scale - service accounts, workload identity, machine credentials - and its detection implications.
Background in HR, payroll, or fintech SaaS, or other environments where employee data and payment fraud are primary adversary objectives.
Experience with cyber resilience practice: backup immutability verification, recovery drills, and recovery-time objectives measured against contractual commitments.
Experience building or supervising LLM agents in production, including evaluation, guardrail design, and human-in-the-loop review patterns.
Public contribution to the detection engineering or threat intelligence community - detection rules, open-source tooling, conference talks, or published research.
Security certifications (GCIA, GCIH, GCFA, GDAT, GCTI, OSCP, CISSP) preferred, not required.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
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See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: Palo Alto, California, United States, San Francisco, California, United States
Director of Engineering, Clinical AI & Care Delivery
Location:
San Francisco Bay Area | Hybrid, 2 days/week in our San Francisco or Palo Alto office
About Midi Health:
Midi Health is transforming healthcare for women in midlife, delivering expert, personalized care through a virtual-first platform built around the needs of women in perimenopause and menopause.
Technology is central not only to the patient experience, but to how our clinicians deliver exceptional care at scale. We believe AI will fundamentally reshape care delivery — reducing administrative burden, improving clinical workflows, and giving providers better tools to focus their time where it matters most: with patients.
The Role:
We’re looking for a Director of Engineering, Clinical AI & Care Delivery to lead the engineering teams behind the systems and tools that power Midi’s clinicians, medical assistants, and care workflows.
This is a true player-coach role at the intersection of AI, healthcare, and software engineering. You’ll lead and develop a high-performing engineering team while staying close to the technology — shaping architecture, reviewing code, experimenting with AI and agentic systems, and helping your team solve complex problems.
You’ll also be a senior engineering partner to Product, Clinical, Operations, Data Science, and other leaders across Midi. We expect our engineering leaders to think beyond their immediate teams and help shape how technology and AI can transform care delivery as Midi scales.
What You’ll Own:
Lead the engineering roadmap and execution for Midi’s clinician-facing tools, care delivery systems, clinical workflows, and AI-powered automation.
Identify opportunities to use AI and agentic systems to automate workflows, augment clinicians, and improve the efficiency and quality of care delivery.
Build and lead high-performing engineering teams with a culture of ownership, accountability, speed, and high technical standards.
Stay hands-on through architecture decisions, code reviews, prototyping, and AI-assisted development.
Partner closely with Product, Clinical, Operations, and Data Science to translate complex care delivery problems into scalable technical solutions.
Drive engineering quality, velocity, reliability, and operational health across your area.
Hire, mentor, and develop engineers and engineering leaders as the organization grows.
Collaborate with engineering leaders across Midi on architecture, technical strategy, and company-wide engineering priorities.
Help define how Midi uses AI and modern development tools to fundamentally rethink how healthcare is delivered.
What We’re Looking For:
Deep software engineering foundation.
You’ve spent meaningful time as a senior individual contributor building sophisticated applications and systems.
Proven engineering leadership.
You have 5+ years of engineering management experience and have led organizations of 10+ engineers.
Player-coach mindset.
You’re comfortable operating at the leadership level while remaining technically credible and close enough to the work to help your team make better decisions.
Applied AI experience.
You’ve recently used AI coding agents or AI/LLM technologies to build something meaningful and have a practical understanding of what these technologies can — and cannot — do.
Strong systems thinking.
You can take complex, multi-step human workflows and think creatively about how technology and AI can make them dramatically better.
Executive-level communication and judgment.
You can confidently partner with senior technical, clinical, and operational leaders and communicate complex tradeoffs clearly.
Exceptional cross-functional instincts.
You naturally build trust with stakeholders who may approach problems very differently from an engineer.
First-principles thinking.
You ask the right questions, communicate clearly, and align early rather than building in isolation.
Strong ownership mindset.
You close loops, take accountability for outcomes, and step into problems rather than waiting for someone else to solve them.
Nice to Have:
Experience with AI/ML engineering, LLM-powered products, agentic systems, or workflow automation.
Experience building internal tools or software for complex operational users.
Experience with Python, Django, React, and AWS.
Experience in healthcare or another highly regulated environment.
Familiarity with EHRs such as Athenahealth, clinical workflows, or HIPAA-regulated systems.
Experience building AI products where accuracy, reliability, human oversight, and trust are critical.
Why Midi:
This is an opportunity to work at the frontier of AI and healthcare while solving very real problems for clinicians and patients today.
You’ll help determine how Midi uses technology to scale exceptional care — from automating repetitive workflows to building entirely new ways for clinicians and AI to work together.
If you’re excited about building exceptional engineering teams, staying close to the technology, and applying AI to some of healthcare’s hardest operational problems, we’d love to hear from you.
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $230,000-325,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Palo Alto, California, United States, San Francisco, California, United States
Director of Engineering, Growth & Consumer
Location:
San Francisco Bay Area | Hybrid, 2 days/week in our San Francisco OR Palo Alto office
About Midi Health:
Midi Health is transforming healthcare for women in midlife, delivering expert, personalized care through a virtual-first platform built around the needs of women in perimenopause and menopause.
We’re growing quickly, and technology is at the center of how we reach more patients, create an exceptional care experience, and scale access to high-quality care nationwide. We’re looking for leaders who are excited to build at that intersection of healthcare, technology, and consumer experience.
The Role:
We’re looking for a Director of Engineering, Growth & Consumer to lead the engineering teams behind Midi’s patient experience — from the moment someone first discovers Midi through registration, onboarding, booking, and ongoing engagement with their care.
This is a true player-coach role. You’ll lead and develop a high-performing engineering team while staying close to the technology: shaping architecture, reviewing code, using AI coding tools, and helping your team solve hard problems.
You’ll also be a senior engineering partner to Product, Marketing, Design, Data Science, and Clinical leaders. We expect our engineering leaders to think beyond their immediate teams, contribute to company-wide technical decisions, and help shape how we build as Midi scales.
What You’ll Own:
Lead the engineering roadmap and execution for Midi’s consumer and growth experiences, including registration, onboarding, appointment booking, patient engagement, prescription and supplement commerce, and growth loops.
Build and lead high-performing engineering teams with a culture of ownership, accountability, speed, and high technical standards.
Stay hands-on with the technology through architecture decisions, code reviews, prototyping, and AI-assisted development.
Partner closely with Product, Marketing, Design, and Data Science to translate business and patient needs into scalable technical solutions.
Drive engineering quality, velocity, reliability, and operational health across your area.
Hire, mentor, and develop engineers and engineering leaders as the organization grows.
Collaborate with engineering leaders across Midi to make thoughtful decisions for the broader technology organization — not just your individual area.
Help define how Midi uses AI and modern development tools to fundamentally improve how software is built.
What We’re Looking For:
Deep software engineering foundation.
You’ve spent meaningful time as a senior individual contributor building sophisticated applications and consumer-facing experiences.
Proven engineering leadership.
You have 5+ years of engineering management experience and have led organizations of 10+ engineers.
Player-coach mindset.
You’re comfortable operating at the leadership level while remaining technically credible and close enough to the work to help your team make better decisions.
Strong product and consumer instincts.
You understand that great engineering isn’t just about technical elegance — it’s about building experiences that drive meaningful outcomes for users and the business.
Executive-level communication and judgment.
You can confidently partner with senior leaders, navigate ambiguity, influence direction, and communicate technical tradeoffs clearly.
Exceptional cross-functional instincts.
You naturally build trust with Product, Design, Marketing, Data Science, and other non-engineering partners.
AI-native approach to engineering.
You’ve recently built or shipped something meaningful using AI coding agents and have a practical understanding of how AI is changing what engineering teams can accomplish.
First-principles thinking.
You ask the right questions, communicate clearly, and align early rather than building in isolation.
Strong ownership mindset.
You close loops, take accountability for outcomes, and step into problems rather than waiting for someone else to solve them.
Nice to Have:
Experience leading Growth Engineering, Consumer Engineering, Martech, or digital commerce teams.
Experience building high-scale consumer products where conversion, engagement, retention, or experimentation are core to the business.
Experience with Python, Django, React, and AWS.
Experience working in healthcare, fintech, or another regulated environment.
Experience building experimentation platforms, personalization systems, or AI-powered consumer experiences.
Why Midi:
This is an opportunity to build technology that directly impacts how women access healthcare — at a company experiencing significant growth and still early enough that engineering leaders can have an outsized impact.
You’ll have the opportunity to shape not only the products patients use, but also how Midi’s engineering organization operates, scales, and takes advantage of a rapidly changing technology landscape.
If you’re energized by building consumer experiences, developing exceptional engineering teams, and rethinking what’s possible with AI-native software development, we’d love to hear from you.
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $230,000-325,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability.
Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes.
This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role.
What You'll Do
- Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership
- Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Proven ability to run many work streams and complicated stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation.
This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship.
This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time.
What You'll Do
- Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner
- Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most
- Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred.
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement
- Proven ability to run many workstreams and complex stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
New York, New Jersey, Connecticut, Massachusetts
About the Role
We are seeking an exceptionally accomplished and visionary Majors Account Executive to join our Enterprise/Field Sales team focused on selling to IBM along with a few other accounts. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts. The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models.
As a Majors Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare’s extensive product ecosystem and its place within the broader security landscape. This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities. You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner.
Responsibilities
Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.
Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.
Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.
C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.
Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.
Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.
Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.
Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.
Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.
Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.
Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.
Desirable Skills, Knowledge, and Experience
10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.
Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.
Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.
Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.
Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.
Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer and internal leadership.
A visionary leader who consistently makes decisions for the long-term benefit of Cloudflare, even if it means trading off short-term gains.
Proven ability to define team goals and metrics, drive cross-departmental efficiency, and proactively address roadblocks for optimal results.
A humble yet assertive leader who consistently challenges the status quo and drives positive, innovative change across the organization.
Expert-level proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC, etc.).
Bachelor's degree required, with an MBA or advanced technical degree highly preferred.
Ability to travel extensively as required to engage with key customers, executive leadership, and internal teams.
Compensation
Compensation may be adjusted depending on work location.
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $330,000- $380,000 (base/variable)
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
Director of Strategy and Operations
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service in Rochester, MN
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Who You Are:
Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree
Must be local or willing to relocate to Rochester, MN
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $140,000-$200,000 / year
Relocation coverage available
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
General Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service in Rochester, MN
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Who You Are:
Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree
Must be local or willing to relocate to Rochester, MN
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $110,000-$160,000 / year
Relocation coverage available
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Cologne
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
LOCATION: COLOGNE, GERMANY
DEPARTMENT: BRAND DESIGN
EMPLOYMENT TYPE: PAID FULL-TIME INTERNSHIP (6 MONTHS)
The opportunity
At Interbrand, we believe every brand deserves to be seen, understood, and loved. We're known for creating iconic transformations that change how people perceive and interact with the world's most recognized brands. As a Design Intern, you'll join our Creative team for 6 months to learn how strategic thinking becomes visual impact. You'll work on real client projects, contribute ideas at every stage, and develop your craft under the mentorship of experienced designers. You'll also immerse yourself in Interbrand's approach to brand, learning how we use creativity to create iconic moves through our proprietary frameworks.
What you’ll be doing
Learn Interbrand's IP, service offerings, and methodology to understand how we approach brand transformation through our Three Lenses framework
Learn and master design tools including Adobe CC, Figma, and emerging software relevant to the project
Support cross-functional teams in translating insights into visual concepts, brand identities, and real experiences. Specific tasks include e.g.
Contribute creative ideas and visual thinking to projects at all stages, from research and concepting through final execution
Sketch, prototype, and visualize ideas to experiment with different directions and refine based on feedback
Participate in design research, problem-solving, and presentation support for internal teams and clients
What
w
e’re looking
for
As this internship is located in Germany within an international working context, we are looking for fluency in German and English.
Experience
You are in your final year of university or freshly graduated. Your creative portfolio demonstrates creative thinking, attention to detail, and range of work. You are proficient in core design programs and enthusiastic to play with new design tools and software. You are aware of and curious about current design trends and digital tools.
Relationships
You can build rapport to learn from experienced designers and peers. You are comfortable speaking up with ideas and perspectives and not afraid to ask questions. You work well in team environments and actively seek opportunities to contribute and support others.
Curiosity
You are a passionate follower of cultural and creative trends locally and globally. You bring a mentality of asking questions to learn how creativity connects to strategy and business outcomes. You believe in sharing references and trends to foster dialogue.
Commerciality
You can understand the importance of deadlines and client briefs in a client service environment. You take ownership of tasks and follows through, showing initiative and reliability. You recognize that design decisions serve a strategic purpose, not just aesthetic preference.
Communication
You can clearly articulate ideas with strong visual support. You actively listen to feedback and are able to incorporate it into your work. You are comfortable presenting concepts and work in progress to peers in German and English.
Why Interbrand
For over 50 years, we’ve been shaping the world’s most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what’s next.
We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you’ll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing.
We don’t do ordinary. And we don’t expect you to either.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Location: United States
Our client is an AI transformation and technology services company helping enterprises improve customer engagement and modernize business processes. As a Microsoft partner, the company delivers solutions across Dynamics 365, Azure, Microsoft 365, Power Platform, and Microsoft AI technologies.
The organization combines consulting and technology expertise to help customers modernize operations, improve customer and employee experiences, and implement AI-driven transformation initiatives.
About the Role
We are looking for an experienced
Director of Customer Experience
to lead customer delivery operations, strengthen executive client relationships, and support growth within existing accounts.
This role is focused specifically on
Microsoft Dynamics 365 Customer Engagement
.
Key Responsibilities
Act as a senior delivery leader and trusted advisor across customer accounts.
Build and maintain strong relationships with executive stakeholders.
Lead PMO processes, governance, and delivery standards.
Oversee customer onboarding, implementation, and ongoing service delivery.
Manage and mentor cross-functional teams, including Project Managers, Analysts, and Engineers.
Ensure delivery KPIs, customer satisfaction, budget performance, and quality targets are achieved.
Lead strategic planning, business reviews, and escalation management.
Identify opportunities to expand services within existing customer accounts.
Partner with Sales and Executive Leadership on account growth, renewals, proposals, and expansion opportunities.
Requirements
10+ years of experience in client delivery, program management, or consulting.
Strong D365 CE experience is required.
Experience managing complex customer accounts and cross-functional delivery teams.
Strong executive-level communication and stakeholder management skills.
Experience with VARs or within Microsoft/SaaS partner ecosystems.
Ability to connect delivery excellence with customer retention and account growth.
Bachelor’s degree required; MBA or advanced degree is a plus.
Familiarity with Microsoft Copilot, Azure, and/or Power Platform preferred.
PMP or similar project management certification is a plus.
US сitizenship required.
Ability to travel up to 25-30% locally and nationally.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
seniorLos Angeles, USA
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - United Kingdom; Providing high-quality customer service to employees and business partners across regions, cultures, and time zones
ГибридГеография найма не уточнена
Utah | Hybrid
seniorPalo Alto, California, United States, San Francisco, California, United States
seniorPalo Alto, California, United States, San Francisco, California, United States
ГибридseniorNew York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
ГибридseniorNew York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
seniorГеография найма не уточнена
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Relocation coverage available
Relocation coverage available
СтажёрCologne
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations