Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin
Role Summary
Back in 2014, Cloudflare launched Universal SSL to provide all of our customers with the security of encrypted traffic between visitors and Cloudflare’s network. On the day we flipped the switch, we doubled the amount of sites using SSL/TLS on the internet. Since then, we’ve been working on providing even more ways to encrypt traffic easier and more effectively. To better serve our customers, we’re constantly improving our systems for issuing, managing, and deploying TLS certificates. By joining Cloudflare’s SSL/TLS Team, you can help ensure that every site owner has the ability to provide their users with a secure connection.
Your code will help ensure millions of websites have access to encryption. As such, the results of your code will be felt by millions of site owners and billions of visitors every day. We’re continuously providing technology to site owners that was previously only available to the largest organizations. Your contributions will help make the web a faster, safer, better, and more heavily encrypted place.
Cloudflare is looking for a Systems Engineer to help us build services with RESTful APIs and their own datastores using Go and other languages. You will also write and maintain functional specifications for your service, so others know how it works. In this role you will integrate multiple services via message queue systems and evaluate 3rd party and open source tools. You will design and implement alerts, write procedures for ops to handle such alerts, or serve as an escalation point for unresolved operational issues. You will also need to read and understand code from a legacy codebase to migrate logic to a modern services architecture and review the code of fellow engineers via pull requests. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
Role Requirements (Must-Have Skills)
3+ years of professional experience building backend systems at a technology company
Experience writing production-quality code in Go (or other languages with a willingness to learn Go)
Proven experience building and operating distributed systems
Proficiency with modern Unix/Linux development and runtime environments
Strong debugging and troubleshooting skills with attention to detail
Track record of delivering well-tested, reliable code for production environments
Desirable Skills, Knowledge, and Experience
Experience designing and building RESTful APIs and full-stack applications
Familiarity with PKI/TLS concepts and certificate management
Experience writing technical documentation and specifications
Working knowledge of SQL and relational databases such as PostgreSQL
Understanding of distributed systems constraints: performance, caching, data storage/retrieval
Experience with message queues (Kafka, RabbitMQ, etc)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The EMEA Payroll Analyst role is an operational role designed to provide leading payroll and vendor management services support to Sony Interactive Entertainment. This role is positioned within the People Experience team within HR. You will be responsible for working with external payroll vendor partnership(s), payroll operations and execution, and supporting the production of accurate and timely payroll results across EMEA.
What you’ll be doing:
Relationship Management:
Provide exceptional experiences, resulting in high customer satisfaction.
Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements.
Work closely with HR, Compensation, Benefits, Finance and other departments to ensure seamless integration of payroll processes.
Communicate effectively with internal partners regarding payroll policies, changes, and timelines.
Payroll Services:
Working closely with the outsource payroll service provider to ensure delivery of the payroll processes and results
Oversee the preparation and processing of payroll for all employees, ensuring accuracy and compliance with internal policies and legal regulations.
Review and validate payroll data and ensure timely submission to the payroll vendor, reviewing outputs in line with payroll calendars.
Act as the main point of contact between the company and the payroll vendor.
Collaborate with the vendor to resolve any payroll discrepancies and ensure alignment with service level agreements (SLAs).
Develop positive relationships with payroll vendors.
Provide responsive, accurate, and timely resolution for common payroll queries.
See opportunities for enhancing payroll processes and efficiencies in collaboration with the vendor.
Implement best practices and continuous improvement initiatives.
Ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures.
Liaise with vendor/3rd parties in relation to the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.
What we’re looking for:
Previous experience of in house and/or managed service payroll within a large, complex international organisation.
Hands-on experience working with EMEA payrolls, with an understanding of country-specific legislation, compliance requirements, and operational nuances
Good technical knowledge of statutory payments, pension/auto-enrolment, manual calculations.
Ability to input into and review change requests, collaborating across multiple teams and partners to obtain input.
Passion for providing exceptional quality service and striving for exceeding clients' expectations.
Proactive anticipations of issues and developing collaborative relationships with upstream and downstream functions
Solid understanding of general HR processes and data, including eligibility and procedures, to provide expected correct downstream pay result outcomes
Desirable
:
CIPP and/or equivalent qualification
Expatriate processing experience and mobility understanding
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build products at the intersection of AI, search and retrieval, data insights, and product engineering.
As AI agents change how people discover and interact with the Internet, new problems are emerging around how content is found, understood, retrieved, and kept current. Cloudflare is uniquely positioned to help website owners make their content discoverable and to help agents find relevant, trustworthy information across our network. Building these capabilities requires solving problems across distributed systems, crawling, content ingestion, indexing, retrieval quality, developer experience, and reliable product delivery.
Cloudflare also has a unique perspective on how the Internet is changing. Our global network observes signals that can help us understand trends, identify when content changes, and measure the pulse of the Internet. Used responsibly, these signals could improve existing products, help customers and AI companies find fresher and more relevant information, and create entirely new capabilities and products. The opportunity is broad and still evolving. We need to deliver excellent products today while continuing to identify the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to lead engineering across some of our AI and Internet Data Insights portfolio.
You will be responsible for the people, execution, and engineering quality behind products that help customers make their content discoverable and turn complex Internet signals into useful experiences. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across AI-powered search, Internet data insights, and customer-facing products.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of search and retrieval capabilities that help people and AI agents find relevant, trustworthy, and current content.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Help identify how signals from Cloudflare's global network can produce useful and trustworthy insights for customers, partners, and other Cloudflare products.
Explore where Cloudflare's unique view of Internet activity can improve content discovery, enable new product experiences, or support entirely new products.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, data and search quality, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in a distributed system or data platform, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system is data that people use to understand the Internet.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, search systems, data-intensive systems, Internet infrastructure, or adjacent areas.
Experience building or operating products involving crawling, content ingestion, indexing, retrieval, analytics, or large-scale data processing.
Experience operating systems where correctness, reliability, and quality matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with Retrieval-Augmented Generation (RAG), which combines information retrieval with generative AI to produce answers grounded in selected source material.
Experience building products for AI developers, AI agents, publishers, or content-heavy websites.
Experience working with large-scale telemetry or Internet-scale datasets.
Experience turning complex underlying systems or data into useful products for a broad audience.
Familiarity with Cloudflare Radar, Internet measurement research, or the broader ecosystem of tools used to understand Internet performance, availability and security.
Compensation
For Portugal based hires: Estimated annual salary of €74,000 - €
111,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States
About the Role
iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance.
The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients.
This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated.
Responsibilities
Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities.
Provide day-to-day directions, coaching, technical guidance, and professional development to team members.
Establish clear expectations, priorities, and accountability across both functions.
Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported.
Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities.
Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support.
Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability.
Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management.
Qualifications
10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines
Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries
Demonstrated experience performing cybersecurity risk assessments of third-party vendors
Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals
Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment
Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately
Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management
Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence
Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations
Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management
Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders
Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus
Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus
Experience within financial services or another highly regulated industry is a plus
Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus
Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus
Benefits
The base salary range for this role is
$100,000 to $140,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote-Texas; New York; Remote
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform.
We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success.
WHAT YOU'LL DO AT UIPATH
- Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts
- Achieve agreed-upon sales targets and outcomes within quarterly schedules
- Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions
- Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks
- Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions
- Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations
- Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly
- Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs
- Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices
- Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of solution/value selling experience
- 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred
- Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions
- Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience
- Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding
- Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution
- Successful year-over-year quota attainment and experience growing an enterprise client portfolio
- Proven success consistently selling new business and new logos
- High aptitude for cross-functional collaboration and influence internally and externally
- Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions
- Ability to provide valuable insights into improving customers' business operations
- Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions
- Bachelor's degree preferred
- Ability to travel approximately 50%
- Candidates must be authorized to work in the United States
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About You
We are looking for an experienced and adaptable Team Leader to lead one of our B2C Customer Support teams. This team will be working with all the exciting products and services available in our digital marketplace. The ideal candidate will be a strong people leader, capable of guiding a team to high performance, while being able contribute positively towards our operational workflows.
As the representative of your team in all CS management conversations, and a representative of our department in all XFN matters, your communication skills need to be top notch.
Responsibilities
- Guide and mentor customer support team members towards achieving operational goals.
- Ensure excellent team communication, problem-solving, and professional etiquette skills for achieving the highest customer satisfaction.
- Ensure customer complaints are resolved in the most professional manner.
- Provide supervision and technical assistance to the customer service team to attain the highest levels of customer care and satisfaction.
- Collaborate with the planning department on staffing and hiring procedures.
- Perform employee reviews, appraisals, and participate in performance reviews.
- Collaborate with managers from other departments to discuss issues and process improvements.
- Ensure customers receive top-level service when interacting with support.
- Monitor business and process metrics, measuring and managing customer support effectiveness.
- Identify and implement improvements in user journeys, flows, and touchpoints to elevate overall customer experience.
- Promote a culture of experimentation, feedback, and continuous improvement to adapt the support experience as products evolve.
Requirements
- Experience with setting clear deliverables and supporting the team in achieving them, resulting in improved Customer Success Metrics.
- Ability to inspire team members to look for continuous improvement by recognizing strengths and constantly unlocking growth opportunities.
- Track record of building engagement and managing hybrid or fully remote teams.
- Sense of urgency and appreciation for clear and timely communication with both teammates and cross-functional partners.
- Empathetic team player, with a process-oriented mindset.
- Great organizational and time-management skills.
- Self-efficacy to make decisions and perform with little or no supervision.
- Project management experience and ability to apply continuous improvement to customer service procedures and processes.
- Experience leading teams of 10+ people is a plus.
- Proven ability to lead teams through ambiguity and rapid change, with confidence in decision-making and communication.
- Strong understanding of tone of voice principles and customer communication strategies.
- Experience working with evolving or early-stage products, services, or startups is highly desirable.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice
Location: Remote in the UK; Dublin, Ireland
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote in the UK or Ireland
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Remote in the United States or Canada (West Coast/PT)
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote on the West Coast (PDT) in North America
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment.
What You’ll Be Doing
Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations (
Law No. 5549
)
, SPK requirements and applicable internal policies.
Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements.
Support the preparation, review and maintenance of suspicious transaction reporting processes, including case analysis, supporting documentation, internal coordination and communication with MASAK where required.
Assist in the handling of regulatory, law enforcement and official authority requests, ensuring that relevant information is reviewed, documented and provided in line with applicable regulatory timelines and internal procedures.
Support the review of marketing campaigns, campaign terms and conditions, GTM materials, reward mechanics, influencer / KOL content, social media content, customer-facing communications, website / app content and research / educational materials from a local Compliance perspective.
Assist in assessing marketing and customer-facing materials against Türkiye-specific regulatory expectations, including fair and clear communication, customer protection, misleading statements, investment advice risk, guaranteed return language, reward disclosures, crypto-asset reward mechanics and onshore / offshore separation.
Support Compliance review of new products, product changes, customer journeys, product documentation, business initiatives and launch materials, helping ensure that local regulatory requirements are considered before implementation.
Assist in the preparation and review of internal procedures, regulatory registers and control documents relating to Compliance-related product, system, marketing and operational enhancements.
Support the monitoring of customer activity, risk indicators and compliance controls to help identify potential suspicious activity, financial crime risks, data-quality issues or process gaps requiring further review or escalation.
Assist in identifying, documenting and following up on control gaps, system limitations and remediation needs, including issues affecting customer data, account status visibility, regulatory reporting, KYC flows and operational controls.
Assist in regulatory mapping and horizon-scanning activities by tracking applicable MASAK, SPK and other relevant regulatory requirements, and supporting the mapping of obligations to internal processes, owners and controls.
Support the preparation and maintenance of Compliance trackers, management reports, Board-level inputs, regulatory DDQs, audit support materials, internal knowledge bases and workflow mappings.
Work closely with Product, Legal, Marketing, Customer Support, CDD, Risk, Operations and Global Compliance teams to support effective implementation of local regulatory requirements across business processes.
Contribute to automation, reporting and operational-efficiency initiatives, including workflow mapping, data analysis, compliance tools and system enhancement requests.
What We Look For In You
3
–
5
years of experience
in compliance, AML/CFT, regulatory compliance, risk management, financial crime, internal controls, legal / regulatory advisory or a similar role, preferably within financial services, fintech, crypto, payments or another regulated environment.
Background in technology-driven, fintech, financial services or regulated environments; crypto experience is a plus but not mandatory.
Understanding of, or strong interest in,
AML
/
CFT
,
KYC
,
EDD
,
sanctions
,
PEP
,
Travel Rule
,
customer due diligence
, regulatory reporting, marketing compliance and customer protection controls
.
Familiarity with MASAK and SPK regulations/requirements
Ability to interpret regulatory requirements and translate them into practical operational processes, controls, documentation, customer communications and product / system requirements.
Experience or strong interest in reviewing marketing materials, campaign terms, customer-facing communications, product documentation, website / app content, research content or regulatory disclosures.
Strong analytical, research and problem-solving skills, with the ability to identify risk patterns, control gaps and process weaknesses.
Well-organised, detail-oriented and able to manage documentation, trackers, controls and multiple workstreams accurately.
Strong written and verbal communication skills in English and Turkish, with the ability to collaborate effectively with cross-functional teams.
Familiarity with compliance databases, case management systems, screening tools, reporting systems, data analysis or workflow automation is a plus.
Proactive mindset, high integrity and ability to work in a fast-paced, technology-driven environment.
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London; United Kingdom
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of £105,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Staff Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualize understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of €105,000 to €125,000
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Senior Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualise understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: London; United Kingdom
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of £105,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Hardware Test Engineer to own the test methodology for HMND‑01’s hardware components, robot subsystems, and complete humanoid robots. You will be the engineer who decides what “good” looks like — from a single actuator on the bench to a full robot walking through an integration sequence.
This is a hands-on, technical leadership role. You will design test methods, run them yourself on early prototypes, and partner closely with the test automation team, Manufacturing Engineering, Production Operations, and Supply Chain Quality as we move from EVT toward production. You’ll be the hardware voice that shapes what gets measured on the line, at what tolerance, and why — without owning the QC routine or rig build, which sit with Production Ops Quality and Manufacturing Engineering respectively.
KEY RESPONSIBILITIES
1. TEST METHOD DEFINITION
- Component-Level Methods: Define functional, performance, and stress tests for individual hardware components — actuators, sensors, electronics, structural parts — including pass/fail criteria and required data capture.
- Subsystem Testing: Design integration tests for major robot subsystems (arms, hands, legs, torso, head) covering kinematic accuracy, repeatability, load behavior, and thermal response.
- Whole-Robot Testing: Define and execute system-level tests for full robot assemblies, including end-to-end motion sequences, balance, manipulation tasks, and failure-mode behavior.
2. HANDS-ON TEST EXECUTION
- Prototype Bring-up: Be the first engineer to put hands on each new hardware revision, characterizing performance against design intent and feeding findings back to the design team.
- Failure Analysis: Investigate failures during testing, work with hardware engineers to root-cause issues, and verify fixes.
- Test Documentation: Capture methods, results, and learnings in a way that the rest of the organization can repeat and trust.
3. AUTOMATION SUPPORT
- Test Automation Inputs: Translate manual test methods into specifications for the automation team. Decide which tests can be automated and which must remain manual, and why.
- Tooling: Specify and prototype custom test fixtures, jigs, and instrumentation needed to execute your methods reliably during prototype and bring-up work.
- Data: Define what each test must capture so that automated runs produce results comparable to your manual baseline.
4. PRODUCTION TEST — IN PARTNERSHIP WITH MANUFACTURING ENGINEERING AND PRODUCTION OPS
- Requirements for Line Rigs & Jigs: Provide the technical requirements for production test jigs, fixtures, and test beds — what they measure, at what tolerance, what data they need to capture, and the pass/fail criteria. Manufacturing Engineering owns rig design, build, and commissioning; you review designs and sign off on whether they actually verify what they’re meant to verify.
- In-Process Verification: Define the checks at each stage of assembly that confirm components and sub-assemblies have been built correctly before they move to the next station, including required measurements and rework paths for failures.
- Test Evidence & Traceability: Define what each production test must capture so that results, measurements, and pass/fail outcomes are written to the production database, linked to the serial number of the unit under test — every shipped robot has a complete and queryable build and test history.
- System-Level Acceptance: Define final-product acceptance tests — performance envelopes, functional gates, and sign-off criteria for a robot leaving the line.
5. QUALITY & DESIGN FEEDBACK LOOP — IN PARTNERSHIP WITH SUPPLY CHAIN QUALITY AND PRODUCTION OPS QUALITY
- Component Performance Characteristics: Define the system-level performance characteristics that incoming parts must meet. Supply Chain Quality translates these into incoming inspection criteria and supplier qualification plans, and runs the inspection process.
- Root-Cause Partnership: Partner with Production Ops Quality on root-cause analysis when line failures trace back to component behavior or system design, and feed findings back into engineering.
- Closed Loop with Design: Treat test data as a closed loop with design — surface trends from production into design reviews so the product gets better, not just the process.
QUALIFICATIONS
Must-Have:
- Experience: 5+ years in hardware test engineering, with hands-on testing of complex electromechanical systems — robotics, automotive, aerospace, or similar.
- Test Methodology: Strong grasp of test theory, test design, and pass/fail criteria definition. You can write a test spec that another engineer can execute without follow-up questions.
- Mechanical: Solid understanding of mechanical design principles, common core components (gears, bearings, actuators), measurement tools (calipers, micrometers, load cells, encoders), and technical drawings including GD&T basics.
- Electrical: Comfortable reading schematics, using a multimeter and oscilloscope, and reasoning about basic power and signal integrity.
- Production Fluency: Familiarity with hardware production operations — flow, takt, work instructions, traveler documentation — enough to collaborate effectively with Manufacturing Engineering and Production Ops without trying to own their work.
- Tooling: Experience with test and task tracking systems (Jira, X-Ray, TestRail, or similar).
- Matrix Operating Style: Comfortable influencing test stations, rigs, and equipment design through clear requirements and tight partnership, not through ownership.
- Mindset: Systems thinking — you naturally see how a problem at the component level can manifest as a behavior at the full-robot level.
Nice-to-Have:
- Robotics experience, especially with serial-link manipulators or legged systems.
- Hands-on test rig and fixture design experience (mechanical and/or electrical) — useful for speaking the same language as Manufacturing Engineering on rig requirements.
- Python (or similar) for ad-hoc data analysis and lightweight test automation.
- CAD (SolidWorks/Fusion/NX) for sketching test fixtures.
- Familiarity with ROS2.
- Experience with embedded systems and field buses such as CAN or EtherCAT.
- Experience with industrial automation equipment (servos, gateways, sensors, PLCs).
- Knowledge of statistical quality control fundamentals (SPC, MSA) — for working effectively with Quality on test data interpretation.
WHAT YOU'LL BE TESTING
- Actuators (motors, gearboxes, encoders, drivers)
- Robot manipulators and end-effectors
- Legged subsystems and balance behaviors
- Power and battery systems
- Full humanoid robot assemblies
WHAT WE OFFER
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support.
- Equity included–we believe builders should share in what they build.
- Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
Location: Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Following the acquisition of 1E, we are bringing our core remote connectivity platform and the DEX platform together into one unified product experience. Our team builds the platform services that connect both worlds — covering authentication & authorization federation, user synchronization, and secure service-to-service communication between the platforms.
We’re looking for a Senior Software Engineer with strong Java (Spring) and Kotlin expertise to play a key role in designing and building these platform integration services, trusted by large enterprise customers. In this role, you’ll work primarily on our core platform, owning and improving the Java-based services that connect it to the DEX platform.
As part of an Agile team, you’ll contribute as an individual contributor, working primarily with Java (Spring) and Kotlin. Your work will power containerized services running on Kubernetes. As the DEX platform is built on .NET, familiarity with C# services is a welcome plus. You will be joining a young, motivated team and will play an active role in mentoring and guiding its members in best practices in software development & Secure SDLC.
Develop & enhance platform services that connect our core remote connectivity platform and the DEX platform, in the areas of authentication & authorization federation, user synchronization, and cross-platform service-to-service communication
Define the architecture, design and develop new features for our platform services in Java (Spring) and Kotlin
Work with identity and access concepts such as token exchange, service principals, user-context authentication, and auditing across platform boundaries
Continuously integrate, build and deploy our solution from test system to production
Design and implement secure, well-documented APIs based on architecture guidelines and frameworks
Design and build common database systems of high availability and quality
Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies
Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications
Ensure that our software is secure, stable, scalable and runs efficiently
Monitor the latest technical developments in your field and make proposals for improvement
Guide and assist other team members in engineering topics relevant for the team
Coach & mentor junior members of a young and growing team, fostering a culture of quality, ownership and continuous learning
Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented)
Collaborate closely with the teams owning the DEX platform to align on interfaces, contracts and integration flows
Requirements
A university degree in the field of information technology, computer science and engineering or a related subject
7+ years of professional experience in the field of software development
Solid knowledge of Java (Spring), Kotlin and SQL is mandatory
Solid understanding of authentication & authorization concepts (e.g. OAuth2/OIDC, token exchange, service-to-service and user-context authentication)
Hands on experience with cloud services (like managed Kubernetes, Redis, key vaults, message brokers, PostgreSQL etc), docker containers and CI/CD pipelines
Must have hands on experience in Docker & Kubernetes ecosystem and should be able to work on them locally in docker desktop.
Must have experience in any of the unit test casing framework
Experience in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations between platforms and services
Solid knowledge of Secure SDLC principles, OWASP Top-10 vulnerabilities & remediation, and Threat Modeling
Experience in quick feasibility studies, POC & prototyping to arrive at firm estimates
Understanding of Clean Code and Design Patterns for object-orientated programming
Proven ability and willingness to mentor and coach junior engineers, paired with strong communication skills
A positive and solution-oriented mindset paired with a structured and analytical way of thinking/working, being a team player, as well as motivated to learn new things
Knowledge of .NET (C#) backend services is a plus (the DEX platform is built on .NET)
Experience in any of the following is desirable: parallel programming (multi-threading), test automation, network communications, digital certificates/PKI
Familiarity with AI tools for coding (like Co-pilot) is a plus
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
seniorChicago, Illinois; NYC, Remote; San Francisco, California
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