Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an innovative AI-driven media agency at the forefront of the creator economy and digital marketing space. Specializing in cutting-edge generative technology, the team develops sophisticated AI digital twins for high-level business owners, coaches, and consultants. Their proprietary systems automate the entire content lifecycle—from video production to multi-channel distribution—enabling global leaders to scale their online presence and lead generation without the need for constant filming.
With over 1,000 successful implementations, this fast-growing company is redefining how professional expertise is packaged and delivered across social platforms and digital education. The team is driven by a mission to eliminate the friction of content creation through advanced automation and realistic synthetic media. Candidates will join a results-oriented, forward-thinking environment that thrives on innovation, technical excellence, and high-impact digital transformation for a diverse range of international industries.
Job Summary
We are looking for a high-caliber Client Success Manager to become the operational heartbeat of a rapidly growing creative agency. Our team is at the forefront of the AI revolution, producing hyper-realistic digital clones for high-profile business owners to scale their social media presence. As we expand, we need a seasoned professional to take full ownership of the client journey. This isn’t a support role; it is a leadership position where you will bridge the gap between clients and our production team, and build the processes that will define our future. If you are an experienced CSM who thrives in fast-paced, founder-led environments and is excited by AI-driven content, we want to hear from you.
Key Responsibilities
Act as the primary, proactive point of contact for all clients via WhatsApp, Slack, and email, ensuring no query goes unanswered.
Own the end-to-end client onboarding process, setting clear expectations and establishing trust from day one.
Manage high-volume content delivery schedules, coordinating between internal virtual assistants, editors, and copywriters to meet deadlines.
Perform rigorous quality control on all AI-generated video outputs to ensure brand consistency and technical excellence before delivery.
Oversee social media scheduling across platforms including Instagram, Facebook, and YouTube Shorts.
Identify operational bottlenecks and create SOPs to move the business toward a more mature, scalable infrastructure.
Proactively monitor account health, identifying and resolving potential retention risks before they escalate.
Requirements
Proven experience as a Client Success Manager, Account Manager, or Delivery Manager, specifically within a marketing or creative agency.
Exceptional professional English (written and spoken) with the ability to manage client expectations with authority and empathy.
High-level organizational skills with the ability to track multiple deliverables across 20+ active accounts simultaneously.
Demonstrated reliability and a commitment to a full-time, dedicated role; we are looking for a long-term partner, not a freelancer with multiple projects.
Technical comfort and curiosity; you must be willing to dive into AI tools like HeyGen and ChatGPT as part of your daily workflow.
A "builder" mindset—the ability to take ownership of an operationally immature business and implement structure without constant direction.
Ability to handle difficult conversations professionally and de-escalate client concerns independently.
Direct experience with AI video generation tools or short-form video content agencies.
Proficiency in Notion for project tracking and documentation.
Experience working directly with founders in early-stage, fast-moving companies.
Background in personal branding or social media strategy for professional sectors (e.g., Real Estate, Medical, Finance).
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Opportunity to lead in the cutting-edge AI content space
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Orlando, Florida, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
About Orlando:
Located in the heart of Orlando’s Baldwin Park district, BRPH’s Orlando office is a dynamic regional hub supporting some of our most innovative work across education, entertainment, hospitality, and commercial markets. Our Orlando team brings together architects, engineers, designers, and project specialists in a highly collaborative environment that values creativity, technical excellence, and client service.
Overview
We are seeking a creative and dedicated Architect specializing in
K-12 educational programming
to join our dynamic team. The ideal candidate will possess a deep understanding of educational environments and design principles that foster learning, collaboration, and innovation. This role will involve collaborating with educators, administrators, and community stakeholders to create spaces that enhance the educational experience.
Essential Duties
Design Development:
Lead the design and development of K-12 educational facilities, ensuring alignment with the latest educational trends and standards.
Programming Analysis:
Conduct comprehensive needs assessments to determine educational programming requirements, translating these into effective architectural solutions.
Collaboration:
Work closely with educators, school administrators, and other stakeholders to gather input and feedback throughout the design process.
Sustainability and Innovation:
Incorporate sustainable design practices and innovative technologies that promote a healthy and engaging learning environment.
Project Management:
Oversee project timelines, budgets, and resources, ensuring that projects are completed on schedule and within scope.
Regulatory Compliance:
Ensure all designs comply with local, state, and federal regulations, including safety codes and accessibility standards.
Community Engagement:
Facilitate workshops and presentations to educate stakeholders on design concepts and gather community input.
Responsibilities
Performs advanced assignments demonstrating complex professional architectural work knowledge and abilities, requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related architectural tasks. Assignments require sound independent judgement and application of a non-routine, complex nature, under the supervision of the Director. Assignments may include variables and be complex. Applies intensive and diversified knowledge of architectural principles and practices in broad areas of assignments and related fields.
Makes decisions independently on architectural problems and methods and represents the company by resolving important questions coordinating the work. Requires the use of advanced techniques and the modification and extension of theories, precepts and practices of architecture. The knowledge and expertise required for this level of work results from progressive experience and education.
Assignments usually include complex tasks and calculations with limited technical guidance on non-standard issues. Must coordinate with and help resolve conflicts with other disciplines based on an excellent understanding of the design process. Responsible for the preparation of project specific construction specifications and construction administration. Assignments may include managerial tasks of both project and personnel nature.
Proven experience involving Project Programming and Design.
Ability to manage multiple projects simultaneously.
Prepares reports, specifications, plans, construction schedules, cost estimates and permits for projects.
Has working knowledge of Revit to produce designs into routine final drawings, and performs limited Revit operations.
Advanced understanding of codes and standards and has ability to research code issues, present interpretation, and properly apply in the daily work.
Has an excellent understanding and knowledge of construction techniques and constructability.
Performs Life Safety and Code Analysis and prepares Life safety plans.
Visits construction site to review, monitor, and report progress and perform other construction administration duties, such as shop drawing review, attend construction site meetings, review RFI’s, prepare ASI’s, PR’s, prepare status reports, per the contract documents.
Uses company and discipline department computer assisted drafting and design software and equipment to prepare architectural and design documents. Must be proficient in the use of personal computers.
Duties may include supervising, coordinating and checking the work, as well as instructing, leading and mentoring other staff members.
Perform checking work prepared by drafters, designers, and other architects.
Provide coordination of all applicable project discipline’s drawings and specifications.
Assist in preparing design budgets, marketing proposals and cost estimates.
Assist in client contact and communication pertaining to specific projects and business development.
Promote communications, cooperation and quality among staff.
Must be proficient in the use of Microsoft Windows, Excel, Project, Navisworks or BIM 360, Newforma, BlueBeam, and Word.
Must be familiar with Revit building analysis and energy modeling software.
Promotes and represents the firm in a professional manner.
Knowledge of sustainable/green strategies.
Understanding of different project delivery methods.
Responsible for job specific standards, practices and quality as defined in BRPH Quality Standards and Discipline Director’s initiatives.
Develops proposals and agreements for assigned projects.
Prepares forecast of workload and resources for assigned projects and/or department.
Prepares and monitors project budgets and coordinates with the PM regarding adjustments to the work to maintain profitability.
Responsible for meeting project schedules, timely completion and quality of assigned projects and/or department.
Delivers minimum of one technical training session to staff per year in each office.
May serve as a project manager or project architect on assigned Must be prepared to sign and seal documents as AOR.
Assists in marketing and presentations, and lead business development.
An active member of local, state and/or national professional organizations.
Education and/or Experience
Bachelor’s degree in architecture from an accredited four-year college or university
Ten years of experience as an architect
Must have passed the exam and be certified as a Professional Registered Architect
Technically competent to sign and seal construction documents
Must have experience in managing midsize to large projects
Certificates, Licenses, and Registrations
Possess a Certificate of Licensed Registered Architect.
Physical Requirements
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Nicosia, Cyprus
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
career-oriented individual to join our
Corporate Accounting Department
for the position of
Tax Advisor
.
Key Resposibilities:
Analyse financial and operational data to identify tax risks, optimization opportunities, and strategic initiatives across all jurisdictions.
Oversee and coordinate tax audits, liaising with authorities, external auditors, and consultants to ensure smooth and compliant processes.
Guide and participate in tax provisioning, reporting, and preparation of financial statements, ensuring accuracy and compliance.
Monitor changes in local and international tax legislation and assess their impact on the organization, providing actionable guidance to leadership.
Evaluate existing tax policies and procedures, recommending improvements to enhance efficiency, compliance, and alignment with business objectives.
Preparation and review of complex corporate, indirect, and, where applicable, individual or trust tax returns across offices.
Develop and implement tax processes, workflows, and efficiency initiatives across all company offices to create a scalable function.
Serve as the primary tax advisor to senior management and the Board of Directors, performing any additional tax-related duties or projects as required.
Bachelor’s degree in Accounting or Finance.
ACCA Qualification is preferred.
Fluency in English and Greek is a must.
Minimum of 3 years of experience in accounting and tax.
Experience with tax compliance, including filing tax returns and responding to tax audits.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in accounting software, Microsoft Excel and MS Office and computer literate.
Understanding of IFRS accounting standards and familiarity with software programs “Cycom” and “Caseware” will be considered an advantage.
What we offer:
Working in a positive environment with people from different backgrounds and nationalities
Mobility & Secondment opportunities within our 24 offices in South-East Europe, the Middle East and the Baltics
Provident Fund
Work from Home 1 day per week
Increasing number of annual leave days based on experience at the company
Friday afternoons off
3 weeks paternity leave
Dog friendly workplace
Potential development & growth opportunities through seminars, workshops and events
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Senior Client Solutions Manager to support our team in Cairo!
What You’ll Do
Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships.
Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included.
Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools.
Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track.
Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance.
Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations.
Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs.
Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery.
Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking.
What You Need For This Role
Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats.
Strong digital marketing fundamentals with a passion for performance marketing and online strategy.
Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis.
Excellent communication skills in English.
A track record in client-facing roles, where you’ve built trusted relationships and made a real impact.
Superb organization skills—you can manage multiple clients and projects without breaking a sweat.
Collaborative spirit with the ability to work independently when needed.
Familiarity with CRM platforms like Salesforce is a bonus.
A deep understanding of the MENA digital advertising landscape.
Experience working with media agencies or large brands in e-commerce or performance-driven environments.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Fanatics Markets
is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.
The Opportunity
As a Sr Software Engineer on our Distributed Systems team, you'll be at the core of what makes Fanatics Markets work — the event-driven infrastructure that powers real-money trading at scale. This is a role for an engineer who moves fluidly between hands-on coding and architectural influence: someone who can design a system that handles massive traffic spikes during live events, then roll up their sleeves and build it.
You'll work alongside some of the most experienced distributed systems engineers in the industry, owning meaningful technical decisions and directly shaping how the platform scales over the next several years. If you thrive at the intersection of high-throughput systems, low-latency design, and technical leadership — this is your seat
Responsibilities
Design, build, and scale distributed systems using Kotlin, Java, and Spring Boot, architecting for the traffic spikes and concurrency demands of a live real-money trading platform.
Own the development and optimization of high-throughput event pipelines using Kafka, including partition strategy, consumer group design, and exactly-once processing guarantees.
Build and tune low-latency data layers across Postgres, Redis, and Redis PubSub — ensuring data integrity, cache coherence, and sub-millisecond read paths under peak load.
Implement and enforce resilience patterns across services — backpressure handling, circuit breaking, idempotent retry logic, and graceful degradation under failure conditions.
Contribute to real-time user-facing systems, solving the fan-out problem for live market updates across tens of thousands of concurrent sessions.
Partner with product and engineering leadership to align technical execution with business priorities — contributing to build vs. buy decisions and long-term platform strategy.
Set and uphold engineering standards for observability, schema evolution, testing practices, and deployment patterns across the team — through code reviews, RFCs, and technical documentation.
Mentor and actively develop junior and mid-level engineers, raising the technical floor of the team through pairing, design reviews, and direct feedback.
Qualifications
5+ years of software engineering experience with a primary focus on distributed systems and high-concurrency production environments.
Expert-level proficiency in Java or Kotlin and Spring Boot, with a strong command of modern API design — REST, gRPC, and Protobuf.
Deep hands-on experience with Kafka (or Redpanda/Pub Sub) — including internal mechanics, partition strategies, consumer group rebalancing, and delivery guarantees.
Proven ability to diagnose and resolve bottlenecks in asynchronous messaging systems and implement patterns like idempotency, distributed caching, and exactly-once processing.
Hands-on experience with Kubernetes, Helm, Terraform, and cloud-native infrastructure on AWS.
Strong instincts for production reliability — you've been on-call, triaged distributed system failures under pressure, and shipped durable fixes.
Demonstrated ability to influence technical direction across teams and guide engineers through complex architectural decisions without direct authority.
Track record of defining success metrics upfront — SLAs, latency budgets, throughput targets — and holding systems accountable to them in production.
Preferred
Experience with real-time delivery systems — WebSocket fan-out, server-sent events, or pub/sub at scale.
Familiarity with financial platforms, real-time trading systems, or prediction markets.
Experience in a high-growth startup environment where ownership is broad and the technical landscape evolves quickly.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-Remote
#LI-AL1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$152,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Cincinatti, OH
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Belgrade, Serbia
Sperasoft is looking for experienced Senior Landscape artist to join AAA+ project. If you have a passion for biomes, terrain sculpting, material creation, and want to be part of a collaborative team pushing quality to the next level - we would like to hear from you!
Responsibilities
Create landscapes using UE5’s sculpting, painting, foliage, spline tools and external DCC such as Gaea or World Machine
Design and implement biomes, including rocks, decals, roads, embankments, and other natural elements
Build and manage landscape materials within Unreal shader system
Develop high-quality materials in Quixel Mixer or Substance Designer
Use procedural tools like PCG or Houdini to place grass, trees, rocks, and other natural assets in a fast and efficient way
Ensure performance-friendly, visually compelling landscapes aligned with art direction
Collaborate with design, lighting, and technical teams to maintain quality and consistency
Obtain Lead Artists guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and/or in-house tools
Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them
Contribute to the team-oriented environment
Requirements
Knowledge of UE 5 and Perforce
Knowledge of 3D software (Blender/Maya/3Ds Max)
Terrain Generation software knowledge (Gaea/World Machine)
Unreal Engine Landscape system & Material Graph knowledge
Understanding biome assets creation (i.e. embankment, road modules, rocks, landscape patches, decals, small set dressing assets etc)
Material creation in Quixel Mixer and Substance Designer will be a big plus, as well as knowledge of Houdini plugin for Unreal Engine
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Warsaw, Poland
[EN] Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond.
Game Development is our core competency. We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles.
Sperasoft is looking for a talented, experienced Senior 3D vegetation Artist who can create different types of plants and organic (trees, bushes, grass, etc.).If you are keen on vegetation creation and would like to be a part of a great team, working on new IP, we are waiting for you!
[PL]
Opis
Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko.
Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA.
Sperasoft poszukuje utalentowanego i doświadczonego starszego artysty 3D specjalizującego się w tworzeniu roślinności i elementów organicznych (drzewa, krzewy, trawa itp.). Jeśli pasjonujesz się tworzeniem roślinności i chcesz dołączyć do świetnego zespołu pracującego nad nowym tytułem (IP), czekamy właśnie na Ciebie!
[EN] Responsibilities
Develop, maintain, and create real-time vegetation game assets going through full 3D pipeline (modeling, sculpting, texture creation, retopology, UV, etc.) in Unreal Engine 5
Develop sets of plants for different biomes
Analyse, plan, and collect references for the assets; work with concepts/references and according to the guideline
Ensure a proper integration for every asset you create considering technical and gameplay constraints
Obtain Lead Artist's guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and/or in-house tools
Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them
Contribute to the team-oriented environment
[PL]
Obowiązki:
Tworzenie i utrzymywanie zasobów roślinności do gier (w czasie rzeczywistym) z wykorzystaniem pełnego procesu produkcyjnego 3D (modelowanie, rzeźbienie, teksturowanie, retopologia, UV itp.) w silniku Unreal Engine 5
Opracowywanie zestawów roślinności dla różnych biomów
Analiza, planowanie i gromadzenie materiałów referencyjnych; praca w oparciu o koncepty i materiały referencyjne oraz zgodnie z wytycznymi
Zapewnienie poprawnej integracji każdego tworzonego zasobu, z uwzględnieniem ograniczeń technicznych i wymogów rozgrywki
Uzyskiwanie wskazówek i akceptacji od Głównego Artysty w zakresie niezbędnym do realizacji zadań
Stałe doskonalenie umiejętności artystycznych oraz nauka obsługi nowego oprogramowania i/lub narzędzi wewnętrznych
Współpraca ze Starszymi i/lub Głównymi Artystami przy wdrażaniu i wspieraniu (mentoringu) młodszych artystów 3D oraz dzielenie się z nimi najlepszymi praktykami projektowymi
Aktywny udział w budowaniu atmosfery współpracy w zespole
Requirements
[EN]
Experience in vegetation modelling in game industry
Strong understanding of 3D modeling tools used in vegetation production (either 3D Max, Maya, Blender, ZBrush, Speed Tree or Houdini)
Strong understanding of Texture creation tools (either Photoshop, Substance Designer or Substance Painter)
Experience in any Game Engine, such as Unreal Engine 5, Unity or others is a plus
High-poly sculpting in Zbrush is a plus
Good understanding of modern pipelines and requirements for game development
Teamwork skills
A creative, collaborative and innovative mindset
Excellent communication and interpersonal skills
[PL]
Wymagania:
Doświadczenie w modelowaniu roślinności w branży gier
Dobra znajomość narzędzi do modelowania 3D wykorzystywanych przy tworzeniu roślinności (3ds Max, Maya, Blender, ZBrush, SpeedTree lub Houdini)
Dobra znajomość narzędzi do tworzenia tekstur (Photoshop, Substance Designer lub Substance Painter)
Mile widziane doświadczenie w pracy z silnikami gier, takimi jak Unreal Engine 5, Unity lub inne
Mile widziana umiejętność rzeźbienia modeli typu high-poly w programie ZBrush
Dobra znajomość nowoczesnych procesów produkcyjnych (pipeline) i wymogów związanych z tworzeniem gier
Umiejętność pracy w zespole
Kreatywne, innowacyjne podejście oraz nastawienie na współpracę
Doskonałe umiejętności komunikacyjne i interpersonalne
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Additional benefits: care bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Benefity:
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
seniorOrlando, Florida, United States
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