Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Vancouver, BC
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Lead, Producer to help build and scale our internal production function. This role will serve as a key creative and operational partner across Brand, Creative, Social, and Sports & Talent, bringing WHOOP’s storytelling vision to life through best-in-class production execution across campaigns, product launches, partner shoots, and social content. The ideal candidate thrives in fast-paced environments, combines strong creative instincts with operational rigor, and can seamlessly move between strategic planning and hands-on production execution while helping establish scalable systems that support WHOOP’s growing content and creative ecosystem.
RESPONSIBILITIES:
- Lead end-to-end production management across campaigns, product launches, partner shoots, social content, and brand storytelling initiatives.
- Partner closely with Brand, Creative, Social, Sports & Talent, and Operations teams from concept through final delivery, helping shape production approaches, creative execution, and operational plans.
- Build and maintain integrated production calendars and project plans, ensuring alignment across pre-production, production, post-production, localization, and delivery timelines.
- Own day-to-day production execution including timelines, scheduling, call sheets, budget management, vendor coordination, shoot logistics, asset delivery, and production operations across multiple concurrent projects.
- Build and operationalize scalable production workflows, resource planning systems, and processes that improve efficiency, visibility, and cross-functional collaboration.
- Develop scalable localization support plans that enable creative adaptation across global markets, including support for in-market productions, regional content needs, and localized asset delivery.
- Manage relationships with production companies, freelancers, photographers, editors, agencies, and external partners to ensure high-quality execution and operational excellence.
- Partner cross-functionally to ensure productions are delivered on time, on budget, and at a high creative standard while balancing multiple business priorities.
- Support production forecasting, budget planning, and resource allocation decisions, helping inform future production investment and resourcing needs.
- Identify opportunities to improve production efficiency, communication, collaboration, and output quality through process optimization, workflow improvements, and emerging production technologies.
- Contribute to the evolution and scaling of WHOOP’s production operating model, including workflows, vendor partnerships, production standards, and organizational best practices.
QUALIFICATIONS:
- 8+ years of experience in integrated production or creative production within agency, media, sports, wellness, entertainment, or consumer brand environments.
- Proven experience leading complex productions across campaigns, branded content, social, video, editorial, and integrated marketing initiatives.
- Strong creative judgment and experience partnering closely with Brand, Creative, and Editorial teams to execute high-quality storytelling.
- Experience managing production timelines, budgets, vendors, external partners, and cross-functional production workflows.
- Strong operational mindset with experience building or improving scalable production systems, processes, and workflows.
- Ability to manage multiple priorities simultaneously while bringing structure, clarity, and executional rigor to fast-paced environments.
- Exceptional communication, organization, and cross-functional collaboration skills.
- Builder mentality with a proactive, solutions-oriented approach to problem solving and operational improvement.
- Familiarity with emerging AI-enabled production workflows and a demonstrated ability to evaluate, implement, and scale tools that improve creative execution, operational efficiency, and content velocity.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Global
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
Overview
We’re looking for a
TRAVELING
CONSTRUCTION
PROJECT MANAGER
to join our dynamic team
working across the USA and internationally
.
US Citizenship is required along with a current and valid US Passport
. You will plan, direct, or coordinate activities concerned with the construction and maintenance of structures, facilities, and systems. You will participate in the conceptual development of a construction project and oversee its organization, scheduling, budgeting, implementation and completion.
SUMMARY:
The
TRAVELING
CONSTRUCTION
PROJECT MANAGER
is responsible for leading and managing the successful execution of assigned projects and the achievement of the project’s scope, schedule, and financial requirements and metrics. The primary responsibilities are to manage the project team and to plan, direct, coordinate, and budget activities concerned with specific construction projects. The Construction Project Manager is also responsible for ensuring compliance with corporate Health, Safety, and Environmental (HSE) and Construction Quality Control policy for all assigned projects.
The Construction Project Manager - Traveling shall have experience managing at-risk construction projects ranging from $3M to $20M in size. Job requirements may include
travel, temporary duty assignments, or relocations
.
Willingness to travel for project assignments is a must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Manage construction and design/build proposals to include planning, estimating, scheduling, subcontracting, detailing technical and management approach, past performance, and HSE and Quality compliance.
• Prepare baseline performance plans and develop metrics for assigned projects to include baseline costs and planned gross margin, baseline schedule and milestone dates, and projected cash flow.
• Financial performance and reporting of assigned projects including monthly forecasting, managing commitments, and monitoring costs incurred. Responsible for delivering the project for as-bid gross profit or more.
• Safety performance to ensure compliance with corporate policy and site-specific health and safety plan, incident reporting, and implementing corrective actions as necessary. Responsible for endorsing a zero-tolerance environment on site.
• Quality performance to ensure compliance with roles and responsibilities are understood, contract documents are adhered to, and the delivered project meets the contractual and design requirements.
• Client Management to ensure the owner is always informed and current on the project status and open issues are resolved promptly. Responsible for owner satisfaction with the end-product leading to repeat work and exceptional project references.
• Manage the project team with the pre-qualification, selection, and contracting of design professionals and directing the design process, and monitor their progress in terms of design appropriateness, design to budgets, and schedule to meet the needs of the project.
• Manage the project team with the pre-qualification, selection, and subcontracting of construction trade subcontractors and with the procurement of vendor equipment as necessary.
• Manage the development and implementation of a project risk register and change order log to identify, track, and mitigate potential risks to the successful completion of the project.
• Manage efforts to obtain the necessary permits, environmental approvals, and licenses necessary to construct the projects.
• Manage and mentor project team on an ongoing basis. Proactively facilitate in resolving conflicts within the project team.
• Ensure the project team endorses a partnering environment with Owners, supervisory personnel, contractors, and design professionals to discuss and resolve matters such as work procedures, RFIs, change control and management, and any issues that may come upon the projects.
EDUCATION and/or EXPERIENCE:
• Bachelor’s degree in construction management, engineering, architecture, or equivalent. Five years of industry experience and a PMP or CCM certification may be substituted for the degree requirement.
• Minimum of 5 years’ experience as a Project Manager or Construction Manager.
• Strong leadership skills that demonstrate the ability to lead a team of individuals to accomplish the project vision, goals, and objectives.
• Strong communication skills, and the ability to work well with clients.
• Knowledge of the built environment infrastructure, including buildings and infrastructure.
• Experience as a Construction Project Manager, which should encompass all aspects of a project or program life-cycle, from planning and design management, procurement, construction management, commissioning, and closeout.
• Understanding of critical path method scheduling, and ability to direct a planner/scheduler in constructing a CPM schedule.
• Understanding of Earned Value management procedures.
• Well versed in managing cash flows, and budgets.
• Management of Project Controls (Cost, schedule, budget, procurement, document control).
• Experience in managing general contractors and trade subcontractors.
• Certified Construction Manager (CCM) from CMAA is a plus.
• A certificate as a Project Management Professional (PMP) is a plus.
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift to 50 pounds.
• Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration.
• Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Endurance to work in various weather conditions and handle the physical demands of supervising a construction project.
• Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
• Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In compliance with pay transparency requirements, the salary range for this role is $92,000 - $165,600. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
In compliance with pay transparency requirements, the salary range for this role is shown below. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including, but not limited to, experience and geographic location.
California Pay Range
$92,000
—
$165,600 USD
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Global
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
Overview
We’re looking for a
CONSTRUCTION
SUPERINTENDENT - TRAVELING
to join our dynamic team
working across the USA and internationally
.
US Citizenship is required along with a current and valid US Passport
. You will plan, direct, or coordinate activities concerned with the construction and maintenance of structures, facilities, and systems. You will participate in the conceptual development of a construction project and oversee its organization, scheduling, budgeting, implementation and completion.
Travel is expected and may required on projects up to 6-8 months or longer until project completion.
Job Responsibilities
Establish a strong safety culture at the construction job site. Monitor contractors, subcontractors and employees for adherence to safety regulations, and compliance with OSHA regulations.
Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
Plan, schedule, or coordinate construction project activities to meet deadlines.
Prepare and submit budget estimates, progress reports, or cost tracking reports.
Inspect or review projects to monitor compliance with construction documents, building and safety codes, or other regulations.
Inspect or review projects to monitor compliance with environmental regulations.
Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
Study job specifications to determine appropriate construction methods.
Investigate damage, safety incidents, or delays at construction sites to ensure that proper construction procedures are being followed.
Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors.
Develop or implement quality control programs
Qualifications
A minimum of 5 years of experience as a Superintendent or a bachelor’s degree from an accredited university with a minimum of 3 years of relevant and progressive experience related to the duties listed above.
Physical Requirements
Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
Ability to lift to 50 pounds.
Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
Ability to operate a motor vehicle.
Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration.
Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
Endurance to work in various weather conditions and handle the physical demands of supervising a construction project.
Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
Salary Range: $91,000 - $169,000 DOE
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In compliance with pay transparency requirements, the salary range for this role is shown below. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including, but not limited to, experience and geographic location.
California Pay Range
$91,000
—
$169,000 USD
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Orlando, Florida, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
ABOUT BRPH:
BRPH is a nationally recognized, employee-owned architecture, engineering, and construction services firm delivering innovative solutions for clients across the aerospace, commercial, defense, education, entertainment, hospitality, and manufacturing sectors. Our collaborative, multidisciplinary teams partner with clients to solve complex challenges and create facilities that shape communities and industries.
As a Structural Engineer, you will join a team of experienced professionals supporting projects ranging from facility assessments and renovations to complex new construction across a diverse portfolio of market sectors. Working alongside multidisciplinary project teams, you will lead structural design efforts, contribute to project delivery from concept through construction, and help develop innovative solutions for our clients' most challenging projects.
At BRPH, we invest in our people through mentorship, technical training, employee ownership, and progressive project responsibilities that provide meaningful opportunities for professional development and advancement.
Overview
We’re looking for a
SR PLANNER/SCHEDULER
to join our dynamic team in Orlando, FL office. Hybrid is permitted, with Monday and Friday being the WFH days. Provide technical support and execution of project controls and scheduling functions for project using Deltek VantagePoint. This position includes assisting the Project Manager in the development of project plans, Critical Path Method (CPM) compliance in accordance with client contract documents, accuracy validation of subcontract vendor schedules, including progress and schedule logic conflict management. Forecasting, diagnosing, and planning workarounds and other project tracking needs.
Job Responsibilities
Create and maintain schedules.
Develop and maintain all project schedules and coordinate schedules with the client.
Support the project in the compiling of multiple subproject schedules to establish the status of work on a weekly basis.
Prepare daily, weekly, and monthly reports and other ad hoc reporting as required by the contract, requested by the Project Manager.
Support the project with day-to-day administration of the project, including financial control, reporting, monitoring.
Provide earned value progress and performance reporting for the project.
Validate variance analysis.
Develop and maintain all manpower loading for projects in Deltek.
Maintain project Closeout Tracker on real-time basis.
Report out project schedule status in staff meetings.
Qualifications:
Bachelor’s degree in construction management, engineering, project management, or related technical field. Experience in lieu of degree is acceptable. Minimum of 8 years of progressive experience with increasing responsibility.
Experience with Primavera (P6) is required. It is used on a regular basis for this role.
8 or more years of work experience in project controls and scheduling with 5+ years on large scale projects
5+ years of experience with earned value management (EVM) and progress measurement approaches for construction phases of work
Experience with Deltek Acumen software is preferred
Financial Analysis experience
5 or more years of experience (demonstration of proficiency) in administering project schedules
Experience with directing, planning, and scheduling functions, including schedule development, control, cost loaded schedules, and risk analysis.
Experience with the MS Office Suite – Specifically Word, Excel, and Power Point Communication skills including the ability to interact with all levels of the project team.
Ability to plan, organize, document, perform, review project controls and schedule with minimum supervision
PHYSICAL REQUIREMENTS:
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Must take and pass a pre-employment drug and background check
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Colorado Springs, Colorado, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
About BRPH:
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
SUMMARY DESCRIPTION:
On-site Site Safety Health Officer Heath (SSHO) to assist in implementing the on-site safety program to ensure a safe, injury and incident-free work environment in accordance with contract requirements, OSHA, company internal safety program, site-specific Accident Prevention Plans (APP), and development of activity hazard analysis (AHA’s) on an exciting and confidential project.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The SSHO is on site while the work is taking place and will work side by side with the on-site Health, Safety, and Environmental (HSE) Manager in ensuring an injury and incident-free project site. Responsible for enforcing all federal, state, and company safety regulations and policies to prevent injuries, accidents, and property damage on the construction project site. Performs daily inspections throughout the course of the day and takes any necessary actions to ensure the site, subcontractors, and all personnel follow the OSHA, and contract safety requirements on the project site. Conducts safety orientations for all new hires and conducts/coordinates other training courses for employees/workers, as needed. Assists the HSE Manager and project team in the selection, review, and approval of prospective subcontractor’s safety pre-qualification form, management of administrative paperwork, and assists in managing the claims process for incidents.
The Safety Supervisor shall perform, but not be limited to, the following Responsibilities/Essential Functions:
• Monitors site safety continuously by performing walkthroughs on work areas and conducting random safety assessments at the job sites.
• Provides coaching, mentorship, and thought leadership to bring about behavior that is both safe and productive and promotes a culture of safety on the project site.
• Prepare the Activity Hazard Analysis (AHA) for each definable feature of work on the project in accordance with OSHA requirements.
• Prepare, complete, and update job hazard analysis, and any forms and checklists associated with the type of work to be performed by the Contractor/Subcontractor.
• Maintains the Contractor/Subcontractor on-site MSDS library and chemical inventory lists along with labeling requirements.
• Maintains and keeps up to date HSE reports of job site performance, including forms, permits, checklists, pictures, and any other applicable documents as required.
• Maintain communication with the client Site Representative and attend all required safety meetings with both the Client and the customer as required.
• Immediately reports to the client’s site representative any visits or contacts from outside regulatory agencies and participates in their inspection process.
• Thoroughly investigates and documents all accidents and near misses including injuries and property damage. The Contractor Site Safety Representative will also assist the Client Site.
• Representative in conducting root cause analysis for recordable incidents, serious first aid incidents, or high severity near misses.
• Conducts and documents daily and required periodic safety inspections/audits.
• Implements and audits the site emergency response plan and ensures that evacuation drills are conducted as required or prescribed.
• Conducts and tracks all Contractor/Subcontractor safety induction training including site-specific or customer requirements.
• Monitors the safety daily work permit system for the Contractor/Subcontractor.
• Assists with the development and implementation of site security.
• Maintains site Health, Safety, and Environmental documentation, training, induction, and internal
• Leads and encourages Contractor/Subcontractor participation with Client’s additional Health, Safety, environment, and Security requirements.
EDUCATION and/or EXPERIENCE:
• Minimum of bachelor’s degree from an accredited four-year college or university.
Minimum of five years as an on-site SSHO.
• OSHA 30
• First Aid/CPR
•
Must be a US citizen
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift to 50 pounds.
• Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration.
• Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Endurance to work in various weather conditions and handle the physical demands of supervising a construction project.
• Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
• Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Dubai, UAE
Workplace: hybrid
About Tabby:
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.
About the Role:
The Account Management Specialist manages a portfolio of strategic and enterprise merchants, driving long-term growth, retention, and product adoption across accounts. Acting as a trusted advisor, the specialist is responsible for developing account strategies, identifying revenue opportunities, and delivering data-driven recommendations that maximize merchant performance and business outcomes.
This role requires strong commercial acumen, analytical capabilities, and stakeholder management skills. The Account Management Specialist is expected to operate independently, lead strategic merchant conversations, influence decision-making, and drive the adoption of Tabby's full product suite. The role also plays a key part in cross-functional initiatives, process improvements, and strategic projects that support broader business objectives.
Key Responsibilities
Strategic Account Management:
Own and manage a portfolio of strategic and enterprise merchants, driving retention, growth, and long-term partnership success.
Build relationships with key decision-makers and act as a trusted advisor to merchants.
Develop and execute account growth plans aligned with merchant objectives and Tabby's commercial strategy.
Revenue Growth & Product Expansion:
Drive revenue growth through upselling, cross-selling, and expansion of Tabby's products and services.
Identify opportunities to increase product penetration across the portfolio, including new and existing solutions.
Lead commercial discussions and proactively position relevant products based on merchant needs and performance insights.
Own pipeline generation within the portfolio and track expansion opportunities through to execution.
Data Analytics & Portfolio Optimization:
Analyze merchant performance, transaction trends, conversion metrics, and product adoption to identify growth opportunities and risks.
Translate complex datasets into actionable recommendations that improve merchant performance and revenue contribution.
Conduct portfolio reviews, business reviews, and strategic performance discussions with merchants.
Build dashboards, reports, and presentations to support data-driven decision-making.
Strategic Projects & Business Initiatives:
Lead and contribute to strategic initiatives, product launches, operational improvements, and merchant experience enhancements.
Identify process improvement opportunities and support automation and scalability initiatives across the business.
Partner with leadership and cross-functional teams on high-impact commercial and operational projects.
Merchant Success & Problem Resolution:
Proactively identify merchant challenges and business risks before they impact performance.
Take ownership of complex merchant escalations and coordinate stakeholders to drive timely resolution.
Ensure merchants receive strategic recommendations and solutions that support continued growth.
Cross-Functional Leadership:
Collaborate closely with Product, Marketing, Sales, Operations, Risk, Finance, and Tech teams to deliver merchant solutions and achieve business objectives.
Act as the primary point of coordination for strategic merchant initiatives requiring cross-functional involvement.
Influence internal stakeholders and drive alignment to achieve successful merchant outcomes.
Skills, Knowledge & Expertise
Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.
3-5+ years of experience in Account Management, Customer Success, Partnerships, Business Development, or a similar client-facing role.
Proven experience independently managing enterprise or strategic accounts.
Strong commercial mindset with demonstrated success in driving revenue growth, upselling, and cross-selling.
Advanced analytical skills with the ability to interpret data, identify trends, and translate insights into business recommendations.
Experience conducting portfolio reviews, business reviews, and presenting performance insights to senior stakeholders.
Strong stakeholder management, negotiation, and relationship-building skills.
Ability to manage multiple strategic initiatives and priorities simultaneously.
Experience working cross-functionally with Product, Marketing, Operations, Finance, and Technical teams.
Advanced proficiency in Excel/Google Sheets and experience with Tableau, Power BI, or similar analytics tools.
Experience within fintech, payments, BNPL, e-commerce, or technology industries is preferred.
Job Benefits
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance.
Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
Talent Marketing
CSR Specialist
Senior
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Are you an experienced Social Impact professional looking to take ownership of meaningful programs and help shape their further development? Join the Intellias Sustainability & Social Impact team to lead fundraising and charity initiatives, develop partnerships, drive Gender Equality programs, and bring new expertise and ideas to strengthen our Social Impact work.
What project we have for you
Sustainability & Social Impact Specialist is part of the Global Marketing team and owns the delivery and further development of key Social Impact and Gender Equality programs within the Sustainability & Social Impact function.
The role focuses on fundraising and charity programs, Social Impact partnerships, Gender Equality initiatives, employee engagement, and related communications.
We are looking for an experienced specialist who can independently lead programs, develop new approaches and partnerships, and bring relevant external practices and expertise into the team.
Specialist also contributes to the annual Sustainability Report, coordinating data, content and supporting evidence within the team’s areas of responsibility and working with relevant data owners across the company.
What you will do
Fundraising, charity & employee giving
Own and develop company fundraising and charity initiatives end-to-end, from idea and partner selection to launch, delivery, results, and closeout.
Own and further develop IntelliShare and other employee giving formats.
Develop new fundraising approaches and engagement mechanics to increase participation and fundraising results.
Identify opportunities for company-wide and cross-location fundraising initiatives, including key corporate moments.
Track participation, donations, fundraising results, and impact and use insights to improve future initiatives.
Social Impact partnerships & programs
Own and develop relationships with charitable foundations, NGOs, community organizations, and other Social Impact partners.
Identify and develop new partnerships and collaboration opportunities aligned with company priorities.
Develop joint initiatives with partners, including fundraising, employee engagement, events, educational activities, and other scalable formats.
Lead assigned Social Impact programs and partnerships, including planning, budgets, deliverables, communications, and results.
Contribute to the annual Social Impact portfolio and bring relevant external practices and new ideas into the team.
Gender equality
Own and develop Gender Equality programs and initiatives within the approved company strategy.
Develop projects, partnerships, campaigns, events, and educational formats supporting Gender Equality.
Develop initiatives supporting women’s professional growth, visibility, leadership, and participation in technology.
Coordinate relevant metrics and progress tracking together with data and functional owners.
Connect Gender Equality initiatives with employee engagement and internal communities.
Engagement, learning & communications
Develop and deliver relevant campaigns, webinars, workshops, events, and other engagement formats across owned areas.
Work closely with Global Marketing teams, including Communications, Brand, Design and Talent Marketing, on campaigns, content, events, and engagement activities.
Develop project concepts, key messages, and engagement mechanics together with relevant Marketing teams.
Coordinate communications for owned programs and partnerships, including launches, engagement, external visibility, results, and impact stories.
Ensure initiatives have clear objectives, target audiences, measurable results, and appropriate follow-up.
Data, impact & Sustainability Report
Maintain structured data and track results across owned Social Impact and Gender Equality programs.
Prepare regular Social Impact updates, presentations, and management reporting.
Contribute to the annual Sustainability Report within the team’s areas of responsibility, coordinating relevant data, content, supporting evidence, and follow-up with internal data owners.
Contribute to sustainability-related questionnaires, ratings, client and other stakeholder requests within the team’s areas of responsibility and expertise.
Identify opportunities to simplify, standardize, and automate recurring data collection and reporting processes.
Operational & cross-functional coordination
Manage budgets, timelines, commitments, risks, and documentation across owned programs.
Work cross-functionally with Legal, Finance, Procurement, HR, Marketing, Communications, and other relevant teams.
Maintain clear project documentation and ensure timely follow-up across owned initiatives.
Continuously identify opportunities to improve and simplify recurring processes.
What you need for this
5+ years of relevant experience in Social Impact, CSR, Sustainability, Gender Equality, fundraising, partnerships, or related fields
Proven experience independently owning and developing programs end-to-end, from concept and planning to implementation, measurement, and reporting
Strong hands-on experience in several relevant areas, such as Social Impact programs, fundraising and charity, partnerships, employee engagement, or Gender Equality initiatives
Experience building and managing relationships with NGOs, charitable foundations, community organizations, and other external partners.
Good understanding of sustainability and Social Impact principles, reporting requirements, and relevant international frameworks and standards, such as GRI, ESRS and SDGs, particularly in relation to social topics
Experience contributing to sustainability, impact, or non-financial reporting, including working with data, evidence, KPIs, and multiple data owners
Strong project and stakeholder management skills, with the ability to independently manage several priorities, budgets, and cross-functional dependencies
Ability to identify opportunities, bring new ideas and relevant external practices, and turn them into practical and scalable initiatives
Strong personal interest in Social Impact and sustainability, with the motivation to continuously develop expertise and create meaningful impact through the role
English at Upper-Intermediate (B2) level or higher, with strong written and verbal communication skills
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Dublin, Ireland
Workplace: OnSite
Dublin, Ireland | On-site
Full-time
OVERVIEW
Experience Required: 2+ years in software engineering, technical consulting, or a customer-facing engineering role
Education: Degree in Mathematics, Engineering, Computer Science, or equivalent practical experience
ABOUT WHIPPY
Whippy is an AI-powered enterprise contact centre that automates real business workflows across voice, SMS, chat, and APIs.
We integrate with telephony providers, CRMs, ATS platforms, and internal enterprise systems to power AI agents that handle inbound calls, qualification flows, onboarding processes, support queries, and operational tasks.
THE ROLE
As a Forward Deployed Engineer, you will embed directly into enterprise deployments and own the technical delivery of integrations between Whippy and customer systems.
You will operate at the intersection of APIs, telephony, databases, and AI workflows. You will design and ship production-grade systems, debug live issues, and convert customer-specific requirements into reusable platform capabilities.
This is a high-ownership role. You will work closely with customers, product, and core engineering to ensure deployments are robust, scalable, and repeatable.
WHAT YOU’LL DO
• Own end-to-end delivery of production integrations across CRM, ATS, telephony, and internal systems
• Design and implement reliable data flows between Whippy and external platforms
• Handle authentication, rate limits, retries, and failure modes in distributed systems
• Debug and resolve non-trivial production issues across webhooks, async workflows, and external APIs
• Improve logging, monitoring, and observability of deployment pipelines
• Translate ambiguous customer requirements into clear technical designs
• Identify repeated patterns and convert one-off implementations into reusable connectors or internal tooling
• Collaborate with product and engineering to push field learnings back into the platform
WHAT WE’RE LOOKING FOR
• 2+ years of experience in software engineering or technical consulting
• Strong backend fundamentals and comfort working with APIs and relational databases such as Postgres
• Experience integrating third-party systems or working with external APIs in production
• Understanding of distributed systems concepts such as idempotency, retries, async processing, and error handling
• Experience debugging production systems under time pressure
• Clear, structured communicator able to explain trade-offs to both technical and non-technical stakeholders
• Ownership mindset and comfort operating with ambiguity
NICE TO HAVE
• Experience with telephony, event-driven systems, or webhook-based architectures
• Exposure to AI workflows, automation systems, or LLM integrations
• Experience working directly with enterprise customers, e.g in consulting, banking or equivalent
WHAT SUCCESS LOOKS LIKE
Within 90 days, you will:
• Own at least one enterprise deployment end-to-end
• Resolve a meaningful production issue independently
• Ship at least one reusable improvement that reduces future deployment effort
• Demonstrate strong judgment around scope, trade-offs, and customer impact
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Business Assistant
to support the Director of the inVision Foundation. The role manages the Director’s schedule, coordinates communication with employees, partners and external organizations, prepares materials for meetings and decision-making, and tracks tasks and deadlines to make sure agreed actions are completed on time.
Key Responsibilities
Manage the Director’s calendar: schedule meetings, appointments and business events based on priorities and deadlines.
Keep the Director informed of upcoming events, important tasks and schedule changes.
Coordinate the Director’s business travel, including travel and visa requests.
Record the Director’s assignments, assign responsible employees and monitor deadlines.
Maintain a task tracker, remind responsible employees of deadlines and update the Director on progress.
Prepare regular summary reports on completed, ongoing and pending tasks that need the Director’s attention or decision.
Coordinate communication between the Director, internal teams, partners and external organizations.
Organize meetings, prepare agendas, record key decisions and follow up on agreed actions.
Manage business correspondence in Russian and English.
Prepare letters, official documents, presentations, spreadsheets and reports.
Collect documents for the Director’s review and signature and make sure they are approved and signed on time.
Collect and analyze information from the Foundation’s departments to support the Director’s decisions.
Maintain business records and documents and ensure confidentiality.
Help improve administrative processes and introduce tools that make the Director’s work more efficient.
Skills, Knowledge and Expertise
Education:
Bachelor’s degree or above; additional training in project management, business administration or business process management
Experience:
3+ years as a Business Assistant, Executive Assistant or in a similar role; hands-on experience supporting senior management; experience in international companies, foundations or non-profit organizations
Knowledge and skills:
Google Workspace (Docs, Sheets, Slides, Calendar, Drive) and Microsoft Office
Business correspondence and preparation of documents, presentations and reports
Schedule management, prioritization and deadline control
Organizing meetings, taking minutes and recording decisions
Digital communication and task management tools
AI tools (Claude, ChatGPT and similar)
Spreadsheets for reporting and data processing
Languages:
Russian and English (B2 or higher)
Key Competencies
Organization and time management
Proactivity and independence: anticipates the Director’s needs without constant supervision
Responsibility and meeting deadlines
Communication and diplomacy
Attention to detail
Flexibility and ability to handle changing priorities
Ability to work under pressure and multitask
Confidentiality and professional ethics
Работать с теплыми лидами без холодного поиска (звонки, переписка); Выявлять потребности, подбирать наиболее оптимальный курс и презентовать его потенциальному так же студенту;
Location: Metro Manila
Workplace: Hybrid
The Non-Financial Risk Officer supports the Non-Financial Risk Manager in executing the Bank's Non-Financial Risk (NFR) Management Framework. Operating as part of the Second Line of Defense, the role provides analytical support for the identification, assessment, monitoring, and reporting of operational, compliance, IT, reputational, and other non-financial risks across Salmon Bank's business units. The analyst works closely with First Line of Defense (1LOD) process owners and risk officers, and contributes to materials presented to the Risk Oversight Committee (ROC) and Senior Management.
KEY RESPONSIBILITIES
Risk Identification & Assessment
- Assist in conducting risk and control self-assessments (RCSA) for existing and new products, processes, and systems in coordination with 1LOD process owners.
- Maintain and update the Bank's risk register, ensuring accuracy of risk ratings, control effectiveness assessments, and residual risk exposures.
- Support the review of new product and process approvals by identifying and documenting key non-financial risks and corresponding controls prior to go-live.
- Assist in conducting risk assessments for outsourcing arrangements.
Monitoring & Reporting
- Track and monitor key risk indicators (KRIs), operational loss events, control exceptions, and near-misses across business units.
- Prepare periodic risk reports and dashboards for review by the Non-Financial Risk Manager, including materials for the Risk Oversight Committee (ROC).
- Monitor action plans arising from audit findings, regulatory examinations (BSP), and self-identified risk issues; escalate overdue or unresolved items to the NFR Manager.
- Support the production of trend analysis and thematic risk reporting to surface emerging risk patterns requiring management attention.
Business Partnering
- Serve as a risk resource for 1LOD business units, providing guidance on risk identification and control design during process changes or new initiatives.
- Coordinate with business units to collect risk data, validate control documentation, and support risk awareness activities.
- Participate in cross-functional working groups and project teams as the 2LOD risk representative.
Documentation & Governance
- Maintain risk management documentation, including risk policies, procedures, risk frameworks, and governance records.
- Assist in preparing materials for risk committees and governance forums, including ROC reports, management packs, and meeting minutes.
QUALIFICATIONS
Education
- Bachelor's degree in Business Administration, Finance, Accounting, Economics, Law, Information Technology, or a related field.
Experience
- Minimum 3 years of experience in risk management, internal audit, compliance, or a related function within a bank or financial institution.
- Exposure to BSP regulatory requirements and the Philippine banking regulatory environment is a plus.
- Experience supporting risk reporting for senior management or board-level committees is an advantage.
Knowledge
- Working knowledge of the BSP Manual of Regulations for Banks (MORB) and relevant BSP circulars on operational risk, IT risk, and outsourcing.
- Familiarity with the Data Privacy Act of 2012 (RA 10173) and NPC issuances as they apply to banking operations.
- Understanding of operational risk frameworks (e.g., RCSA, KRI, loss event management) and internal control concepts.
- Basic understanding of the Three Lines of Defense model and its application in financial institutions.
Skills
- Strong analytical and critical thinking skills; able to identify risk themes from large data sets or process documentation.
- Proficient in MS Office (Excel, Word, PowerPoint)
- Strong written and verbal communication skills; able to prepare clear reports for management and committee consumption.
- Detail-oriented with strong documentation habits and ability to manage multiple tasks under deadlines.
- Collaborative and able to build working relationships with diverse business unit stakeholders.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company's mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You'll be the senior data science leader for Model Experience and a strategic thought partner to product, engineering, and research leaders. Working where frontier AI research reaches the public, you'll help shape model roadmap and launch decisions, bringing a point of view on how users experience our models and what good looks like beyond benchmark scores. As a tech lead manager, you'll also hire and manage a team of data scientists, setting their agenda, personally leading the highest-stakes analyses, and raising the bar for how data shapes model and product decisions.
Responsibilities:
Act as a strategic thought partner to product, engineering, and research leaders, helping shape model roadmap priorities, launch decisions, and the major bets the team makes
Set the data science agenda for Model Experience, deciding where the team can have the most impact on model development and launch decisions and what it should deprioritize
Hire, manage, and develop a team of data scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions about model quality and user experience, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Model Experience measures success, establishing the core metrics and measurement frameworks across external products and internal testing that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Model Experience, including where launches lack a clean A/B test, and personally lead the highest-stakes analyses
Turn complex analyses of model and user behavior into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Model Experience needs to support rapid iteration and decision-making as our models and products evolve
You may be a good fit if you:
Have extensive experience in data science, including leading analytics for a product or research area at significant scale
Have 3+ years managing data science teams, including setting team direction, hiring, and developing senior data scientists
Have been a trusted partner to senior product, research, and business leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others' technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company's mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
Experience as a tech lead manager or player-coach, balancing hands-on technical work with people management
Experience building or scaling a data science team in a fast-growing organization
Experience working closely with Product or Research teams, especially on LLM or AI products
Comfort working with unstructured data
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Mexico
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems.
Essential Duties and Responsibilities
Partner Closely with Engineering
: Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity
Build Security Paved Roads
: Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one
Create Feedback Loops
: Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters
Be our Best Customer
: Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product
Own Projects End to End
: Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders
Amplify our Impact
: Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process
Education, Experience, Knowledge, Skills, and Abilities
3+ years of experience in product security, application security, or secure software development
Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java)
Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10)
Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product.
Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience
Bonus Points (Preferred but not required)
Previous experience with Bug Bounty or vulnerability disclosure programs
A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities
Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker)
Experience working within a fast-paced, high-growth security or SaaS company
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a high-impact
Vice President of Engineering / Senior Engineering Director
to lead strategic engineering initiatives across OKX’s core products. You will guide engineering leaders and teams working across multiple disciplines, helping them deliver secure, reliable, and scalable experiences for users worldwide.
This role will set technical direction, strengthen collaboration across engineering and product functions, and improve how teams plan, build, and operate critical systems. You will help ensure that architecture, execution, and operational priorities support the company’s product strategy and growth.
What You'll Be Doing
Strategic Leadership & Operational Excellence
Engineering Alignment & Delivery:
Improve coordination across engineering teams and functions, clarify ownership and decision-making, and help teams deliver product priorities with fewer bottlenecks.
Organizational Design & Scale:
Continuously refine engineering workflows, team structures, and operating rhythms to support business growth, team autonomy, and cross-functional collaboration.
Talent & Leadership Development:
Mentor, manage, and scale engineering managers and senior leaders; establish high standards for engineering craftsmanship, career growth, and technical accountability.
Technical Direction & Architecture
Technical Direction:
Guide architecture and engineering decisions across complex product environments, ensuring teams balance scalability, security, performance, and user needs.
Engineering Standards & Reliability:
Champion industry-leading engineering practices across software design, code health, automated testing, continuous deployment, and system observability.
System Resilience:
Ensure systems maintain high availability, security posture, and resilience in a fast-paced, high-volume environment.
Product Partnership & Execution
Cross-Functional Partnership:
Work hand-in-hand with Product Management, Design, Operations, and Security leaders to translate company strategy into clear, executable technical roadmaps.
Execution & Velocity:
Establish clear milestones, identify and resolve execution risks, and implement metrics to maintain predictable, high-cadence product releases.
What We Look For In You
Executive Leadership Experience:
10+ years of software engineering experience, including 5+ years leading multi-tiered engineering teams (50+ engineers) at the Director or VP level within high-scale product companies.
Technical Breadth:
A strong background leading engineering in large-scale product environments, with the ability to engage with diverse technical disciplines, assess architectural trade-offs, and guide experienced engineering leaders.
Delivery Track Record:
Demonstrated success driving complex, multi-team engineering programs to launch in fast-evolving, high-growth tech environments.
Domain Adaptability:
Experience in high-availability, low-latency, or mission-critical domains (such as FinTech, SaaS, payments, consumer tech, or Web3).
Communication & Influence:
Exceptional communication skills with the ability to build consensus across business, product, and deeply technical teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: UK_London_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Hungary_Budapest_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: United Kingdom
Would you like to build a career in a leading multinational IT company?
We're looking for a driven, consultative
Account Executive
to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs.
MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively.
Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact.
What You'll Do:
Own and manage a sales pipeline across the EMEA region, from lead generation through contract close;
Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions;
Conduct product demos and consultative sales conversations tailored to client use cases;
Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders);
Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets;
Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities;
Maintain accurate pipeline and forecast data in CRM;
Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape.
Requirements
What We're Looking For:
3+ years of B2B sales experience,
including hands-on sales experience in the Telecom or CPaaS industry (mandatory);
Proven track record of hitting or exceeding quota in a new-business sales role;
Experience selling into EMEA markets; understanding of regional business culture and buying cycles;
Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value;
Solid understanding of telecom or CPaaS products, solutions, and sales cycles;
Excellent communication skills in English;
Comfortable working independently in a remote, fast-paced, target-driven environment;
CRM proficiency (Salesforce, HubSpot, or similar).
Nice to Have:
Existing network of contacts in fintech, e-commerce, or telecom across EMEA;
Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions;
Additional languages (French, German, Spanish).
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ОфисleadBoston, MA
Можно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.