Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Manager, Digital Distribution
San Mateo, CA
| Hybrid (quarterly onsite weekly syncs)
Role Summary:
The Direct-to-Consumer (D2C) division is responsible for PlayStation Store’s digital content distribution strategy and revenue growth. Within this, the Digital Games Monetization (DGM) team plays a critical role in shaping the commercial strategy, optimizing content performance, and driving engagement across the PlayStation ecosystem.
The Senior Manager, Digital Games Monetization will be instrumental in developing and executing commercial strategies that maximize revenue and digital share for independent publishers. This role requires a data-driven, entrepreneurial, and commercially focused individual who understands content and customer lifecycle planning. The ideal candidate will be comfortable leveraging insights and data to drive business decisions, and working collaboratively across cross-functional teams, including working directly with our most strategic publishers.
This is a unique opportunity to contribute to PlayStation’s digital growth by applying data-informed strategies, innovative monetization techniques, and forward-thinking commercial plans!
What You’ll Be Doing:
Own and execute digital monetization strategies for the platforms most strategic publishers, focusing on revenue growth, engagement, and lifecycle planning.
Develop and optimize customer lifecycle strategies, ensuring key titles have strong visibility, promotional support, and long-term commercial success.
Leverage data and insights to inform pricing, promotional strategies, and content roadmaps that maximize sales and engagement.
Create and manage rolling product lifecycle plans for key titles, ensuring they align with broader DGS business objectives.
Partner with key publishers to secure content for PlayStation Store promotions, live service initiatives, and new release roadmaps.
Analyze market trends, player behavior, and competitive insights to refine digital sales strategies and uncover new revenue opportunities.
Drive collaboration between internal teams, including Global Partner and Developer Relations, Marketing, Store Operations, and Data Analytics—to ensure seamless execution of monetization strategies.
Support forecasting and business performance analysis, delivering data-backed recommendations to leadership on portfolio trends and opportunities.
Monitor and optimize digital storefront visibility and merchandising strategies to improve content discoverability and conversion.
Contribute to the evolution of PlayStation Store’s best practices, sharing insights that enhance monetization strategies across the business.
What We’re Looking For:
7+ years of experience in digital retail, gaming, or digital entertainment industries.
Proven ability to analyze data and apply insights to drive revenue growth and business strategy.
Strong commercial acumen, with experience in digital content sales, pricing, and promotions.
Deep understanding of content lifecycle planning and how customer behavior evolves over time.
Entrepreneurial mindset, with the ability to identify opportunities and drive innovative monetization strategies.
Ability to manage multiple projects and balance priorities in a fast-paced environment.
Demonstrated leadership experience, including coaching, mentoring, or directly managing team members, with the ability to balance strategic leadership and hands-on execution.
Experience working cross-functionally, influencing internal and external stakeholders to align on shared business objectives.
Excellent communication and negotiation skills, with a proactive and results-driven approach.
Familiarity with digital distribution platforms and industry trends in gaming and entertainment.
Ability to travel internationally, as needed.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$179,300
—
$268,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Singapore, Remote - APAC
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Staff Software Engineer, you will be responsible for architecting, designing, and implementing the systems and services that form Alpaca's foundation and empower millions of users who trade billions of dollars worth of assets. You will serve as a technical leader with extensive influence that goes beyond the immediate team to affect the entire product's technical direction. You will be the founding technical lead for Singapore and the broader SEA region: leading regional recruitment, leading cross-functional projects, mentoring talent on our engineering principles and practices, and fostering Alpaca culture in the region. As the lead, you will also serve as the operational reliability and engineering lead and the incident commander during regional business hours, ensuring proactive 24x7 stability.
For this role, we are seeking a backend engineer who has built the middle- and back-office systems that are a broker-dealer's system of record — customer account management and KYC, pre-trade controls such as buying-power validation, post-trade processing, double-entry ledgers and books-and-records, clearing and settlement, custody, corporate actions, reconciliation, and regulatory reporting — for a firm serving end investors. This is not a front-office trading-systems role: experience limited to sell-side market-making, low-latency/high-frequency execution, quantitative trading strategy, or exchange-side trading infrastructure is not sufficient on its own. The ideal candidate has a track record of architecting solutions that span multiple products or services, acts as a mentor and consultant providing strategic technical insights, and can take a platform into new markets repeatedly as Alpaca expands across SEA.
Things You Get To Do:
Architect and design highly scalable, mission-critical brokerage systems spanning multiple products or services.
Develop and enhance middle- and back-office systems, including gRPC microservices, APIs, and third-party vendor integrations.
Build customer account/PII systems, KYC/CDD/AML controls, and pre-trade multi-currency buying-power and margin engines.
Partner with core teams to extend frameworks for regional languages, currencies, and regulations, starting with Singapore and expanding to SEA markets.
Provide strategic technical insights and mentor engineers to shape the long-term engineering roadmap and foster technical growth.
Lead cross-functional projects and establish engineering standards, code review practices, and decision-making frameworks.
Serve as incident commander and operational reliability lead during regional business hours to ensure proactive 24/7 stability.
Participate in on-call rotations and ensure timely response to production issues.
Attend meetings held during Singapore business hours and occasional meetings with teams in other regions (including Japan, US, and EU).
Lead technical integrations and recruitment for market launches, engaging with regional stakeholders and regulators like the MAS.
Who You Are (Must-Haves):
Business-level English fluency, with the ability to collaborate effectively in English-only team meetings, design discussions, code reviews, and written documentation.
Extensive hands-on experience building broker-dealer middle- and back-office systems of record (clearing, settlement, custody, corporate actions, reconciliation) serving end investors rather than trading desks.
Proven track record architecting and developing complex financial systems grounded in a double-entry ledger and books-and-records model.
Deep experience engineering customer account management infrastructure with sensitive PII handling, alongside KYC/CDD/AML and sanctions screening across the full account lifecycle.
Demonstrated experience implementing pre-trade risk and eligibility controls, including real-time multi-currency buying-power calculation, margin requirements, and order validation.
Advanced proficiency in Go or similar modern backend languages, with extensive production experience designing high-throughput REST and gRPC microservices.
Deep architectural background in domain-driven design (DDD) and event-driven distributed systems for high-availability financial applications.
Thorough familiarity with Singapore regulatory requirements (MAS, Securities and Futures Act, MAS Notice SFA04-N02 on AML/CFT) and broader Southeast Asian financial markets.
Working knowledge of regional data protection laws and compliance standards for sensitive client data, specifically the Singapore PDPA.
Proven ability to balance hands-on architecture with leadership, mentoring engineers, driving technical decisions, and shaping roadmaps beyond the immediate team.
Ability to lead and troubleshoot incidents or bugs with authority during Singapore business hours.
Who You Might Be (Nice-To-Haves):
Residence in Singapore
Experience launching products in multiple SEA markets (e.g., Indonesia, Malaysia, Thailand, Vietnam, Philippines)
Proficiency in an additional regional language (e.g., Mandarin, Bahasa Indonesia/Malay, Thai, Vietnamese)
Experience working in a startup or fast-growing technology company
Experience managing vendors and organizational budgeting
Experience with microservices, service mesh, and distributed systems at scale; cloud platforms (GCP, AWS, Azure) and Kubernetes
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Malaysia - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Job Purpose:
The Commercial Territory Account Manager is responsible for driving sales growth and customer engagement within assigned territory. This role is focused on identifying new business opportunities, nurturing existing customer relationships, and driving revenue growth.
Organisation Structure:
Who this role reports to:
Senior Director, Sales
Principal Accountabilities:
Manage a defined book of customers across the full sales lifecycle.
Develop and execute a territory sales plan to meet or exceed revenue targets.
Master MEDDPICC and Command of the Message on all opportunities.
Conduct virtual meetings, product demos, and follow-ups with prospects and existing customers with in-person meetings required depending on the region.
Qualify inbound and outbound leads and progress opportunities through the sales funnel.
Maintain accurate records of all sales activities and customer interactions in salesforce.
Collaborate with the marketing, product, and customer success teams to ensure customer satisfaction and long-term value.
Stay current on industry trends, product updates and competitive landscape.
Contribute to root cause analyses on wins/losses.Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Other Responsibilities:
May perform other duties and responsibilities that management may deem necessary from time to time.
Knowledge, Skills and Experience:
Bachelor’s degree in Business, Marketing or a related field (or equivalent experience).
5+ years of overall experience, with 3 years of sales experience or account management experience.
Proven ability to meet or exceed sales targets in a fast-pace sales environment.
Strong communication, negotiation and interpersonal skills.
Comfortable with CRM systems and sales enablement tool.
Self-motivated, goal-oriented, and capable of managing multiple priorities.
Experience working with cross-functional teams.
Experience working within the channel sales model.
Strong live and virtual presentation skills.
Demonstrated success in new business development and prospecting.
Experience building and maintaining adequate sales pipeline to achieve quota.
Key Decisions:
Account Prioritization – Determining which customers or prospects to focus on based on revenue, engagement level, and strategic fit.
Sales Strategy – Developing and executing territory-specific sales plans and outreach strategies.
Pipeline Management – Prioritizing which deals to push forward in the sales cycle based on deal size, probability and closing timeline.
Time and Resource Management – Prioritizing tasks and managing daily/weekly workloads to balance prospecting, client meetings and administrative tasks.
#LI-SH2
#LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role, including leading complex technical rollouts for large customers. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Implementation Manager to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch.
- Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results.
- Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years in implementation, onboarding, or professional services at a technical SaaS product, including leading complex rollouts for large, multi-location customers. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Enterprise Customer Success Manager to retain and grow a dedicated book of customers.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years in customer success or account management at a technical SaaS product, including owning large accounts with multiple stakeholders and significant revenue on the line. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years managing complex, multi-stakeholder projects with real deadlines, ideally customer-facing. Software experience is a plus, but senior project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Sydney
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes worldwide. We bring together data, research, technology and trading expertise to solve complex challenges.
We are looking for an outstanding
Campus Recruiter
to lead our graduate and internship recruitment programmes across Australia.
This is a highly visible, end-to-end role combining strategy, programme design and hands-on recruitment delivery. You will shape how QRT attracts, assesses, hires and supports exceptional graduate and intern talent—from building university partnerships and designing assessment processes through to interviewing candidates, managing offers and supporting new joiners.
You will need to be equally comfortable developing an annual campus strategy, planning a major university event, analysing recruitment data and personally guiding a candidate through a competitive offer process.
Your future role at QRT
Own the strategy and delivery of QRT’s Australian graduate and internship recruitment programmes.
Build strong, long-term relationships with universities, academic departments, careers teams and student societies.
Design and deliver targeted attraction campaigns, technical events, networking opportunities and campus partnerships.
Develop structured, role-relevant assessment processes that support rigorous and consistent hiring decisions.
Manage recruitment hands on, including application reviews, interviews, coordination, candidate communication and offers.
Deliver an exceptional, highly personalised candidate experience from first contact through to joining.
Maintain close relationships with accepted candidates during the period between offer and commencement.
Support interns and graduates through structured check-ins, evaluations, conversion decisions and ongoing engagement.
Partner closely with hiring managers, interviewers, senior leaders, HR and global Talent Acquisition colleagues.
Use programme data, market insight and stakeholder feedback to evaluate outcomes and continuously improve our approach.
Your present skillset
You will be an accomplished campus recruiter who has successfully owned complex graduate and internship programmes from strategy through to delivery.
You will bring:
Strong end-to-end graduate and internship recruitment experience.
Excellent project planning and event management capability.
Experience designing or improving assessment and selection processes.
Exceptional candidate management skills and a genuinely high-touch approach.
The confidence and judgement to advise, influence and constructively challenge senior stakeholders.
Strong analytical thinking and the ability to translate data and market insight into practical recommendations.
A proven ability to build relationships across universities, student societies and internal teams.
Excellent communication, organisation and attention to detail.
High standards, sound judgement, resilience and a strong sense of personal ownership.
The flexibility to move seamlessly between strategic thinking and detailed execution.
Experience within quantitative finance, technology, trading or another highly competitive graduate market would be valuable. However, we are most interested in the quality, complexity and impact of the programmes you have led.
Why join QRT?
This is an opportunity to take genuine ownership of an important and growing programme. You will influence where we focus, how we engage with students, how we assess talent and how candidates experience QRT throughout the recruitment process.
If you combine strategic thinking with a love of hands-on recruitment—and believe rigorous assessment and exceptional candidate care should go hand in hand—we would be keen to hear from you.
QRT is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive environment in which everyone can perform at their best.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Partner Account Manager ANZ you will help manage and execute the partnerships that accelerate Claude adoption, unlock new capabilities and drive outcomes for our joint customers across Australia and New Zealand.
You will own a defined set of named partners end to end — a mix of (a) in-country ANZ practices of our global system integrators (e.g. Accenture, Deloitte, Cognizant) and consulting houses (BCG, McKinsey), where you work hand in hand with the GSI alliance owners who hold the global relationships, and (b) regional system integrators, consultancies and AI-native boutiques that ANZ enterprises and the Public Sector actually consume delivery services from. The ANZ partner book is split between you and the Head of Partnerships ANZ & ASEAN; for every partner assigned to you, you own the plan, the enablement path, the co-sell motion with our ANZ sales team and the partner-sourced, partner-influenced and partner-delivered pipeline that results from it. This is a builder role: partner-sourced pipeline in ANZ is still a small fraction of our open pipeline, and there is a first playbook but no established machine. We need someone who has taken partnerships from zero to a repeatable revenue engine in this market before, not someone who has inherited and administered an existing partner book.
Key responsibilities
Partner development and execution:
Run each partner as a structured pursuit: stakeholder map (country lead, AI/data practice lead, alliance lead, key account partners), joint account plan, agreed target accounts and a quarterly cadence.
For your assigned GSI country practices: activate the ANZ teams against the global frameworks and translate them into concrete joint accounts. For your assigned regional SIs / boutiques: build the relationship from scratch (selection, onboarding into the Claude Partner Network, enablement, first joint deals).
Guide partners in building repeatable Claude offerings (Claude Code / agentic engineering rollouts, agentic use cases, enterprise adoption programs) for the priority ANZ industries: financial services and insurance, public sector, retail, energy and resources, healthcare, telco, media and tech, and digital natives.
Drive co-selling with the ANZ AEs, Applied AI and Technical Success teams: introduce partners into the right accounts, bring partner-sourced opportunities to sales, and make sure every partner-attached deal is tagged correctly in Salesforce.
Performance and KPI ownership:
Own and drive the KPIs for your portfolio: Partner delivered use-cases, partner-sourced pipeline, partner-influenced pipeline and revenue, consultants enabled and certified, partners progressing through CPN tiers, joint proposals submitted.
Establish clear success metrics with each partner and drive regular business reviews against targets
Report on partnership health, progress, and commercial outcomes with data-driven insights
Every deal that runs through your partners must be set up for customer success and expansion: agree success criteria for joint accounts, make sure the partner delivers implementation and adoption support, and feed what you learn back into our partner program and the ANZ sales team.
Market development and brand building
Represent Anthropic in the ANZ partner ecosystem — partner events, joint customer events, and partner-led marketing.
Adapt the global partner playbook to ANZ buying behaviour (a concentrated enterprise market of banks, miners, retailers and telcos, federal and state government panels, long procurement cycles, and a preference for local delivery partners) and decide deliberately what not to copy.
Navigate the regulatory and sovereignty topics that come up in almost every ANZ deal (the Australian and NZ Privacy Acts, APRA CPS 230 and CPS 234, IRAP and government security requirements, critical infrastructure rules, data residency, and regulated industries such as banking, insurance and health) together with the partner and our internal experts.
Build differentiated joint value propositions with partners so that Claude is the default recommendation of the ANZ consulting ecosystem.
You may be a good fit if you have:
Builder mentality — comfortable starting from a small base and turning it into a scaled partner business; you enjoy doing the work yourself.
7+ years of partner / alliances / channel experience with system integrators and consultancies in ANZ, ideally at a cloud, data or AI platform company.
Existing relationships in the ANZ practices of the large SIs and/or with the regional consultancies and boutiques — you know who runs the AI and data practices in Australia and New Zealand.
Data-driven, KPI-oriented and comfortable being measured on partner-sourced pipeline; a track record of driving incremental revenue through partners in ANZ.
History of protecting the customer experience and the brand through partners — you say no to partners that cannot deliver.
Competitive drive — obsessed with winning and creating differentiation
Collaborative — you work as an extension of the ANZ sales team and with Applied AI, Technical Success, partner marketing and the global GSI alliance owners.
Strong executive presence; able to run partner executive conversations and enablement sessions.
Based in Australia, ideally Sydney; Melbourne or Brisbane are feasible with regular time in Sydney. Willing to travel regularly within Australia and New Zealand, and occasionally to Europe and USA.
Passion for AI and alignment with Anthropic's mission of beneficial AI development
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Manager, Vendor Relationship will serve as the main operational point of contact for Compass CDMO/CMOs, and critical material suppliers in our clinical and commercial supply chain.
Reporting directly to Supply Chain leadership, this position manages the high-complexity vendor landscape inherent to Scheduled controlled substances.
Location:
Remote in the United Kingdom.
Reports to:
Associate Director, Supply Chain.
Roles and responsibilities
(Include but are not limited to)
:
Responsible for the end-to-end management of supply chain vendors to ensure availability of outsourced Drug Substances, Drug products or Finished Goods
Identify critical issues and risks, develop action plans, and keep stakeholders apprised of any impact upon supply
Collect and maintain relevant information on the entities such as contractual terms, financial expenses and strategic road maps
Ensure the accountability for the entities’ performance
Set up business review meetings to report on performance, action plan and recommendations
Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.)
Clinical/Commercial Vendor Management
Coordinate vendor schedules to secure timely, GXP-compliant manufacturing and distribution of Schedule 1materials for active global Phase 2/3 clinical protocols
Drive the dual-track operational strategy: manage supply chain flexibility for clinical needs while supporting process-scale frameworks with commercial vendors
Controlled Substance Governance & Regulatory Interface
Collaborate with Regulatory Affairs and supply chain to ensure timelines are met for the application and procurement of applicable manufacturing and distribution licenses
Vendor management oversight to ensure supply quotas for manufacturing and supply sites are delivered on time and fulfilled
Vendor Performance & Contract Management
Serve as primary relationship owner for CDMOs, CMOs, driving routine external and internal meetings
Partner with Supply Chain and legal leaders to negotiate Master Services Agreements (MSAs), Statements of Work (SOWs), and commercial supply agreements with highly structured SLAs
Oversee vendor risk assessments and formulate proactive dual-sourcing strategies to mitigate high-barrier entry constraints of scheduled product manufacturing
Responsible for the project management of resources to resolve supply issues and support life cycle management in coordination with all stakeholders
Supervise the collection and review of KPIs (Supply Chain, Finance, Quality, etc.)
Review and manage the CMC Manufacturing Financial budget for Clinical and Commercial manufacturing
Candidate profile
Desirable: BSc in a Life Sciences discipline or relevant experience with 2-3 years spent in a similar role
Minimum: BSc or equivalent in a Life Sciences or Engineering discipline, with 1-2 years spent in a similar role.e.g. chemistry or biochemical engineering. Experience project managing manufacturing/packaging initiatives in the CGMP industry
Broad knowledge of biotech/pharmaceutical manufacturing processes with excellent scientific analysis and interpretation skills and the ability to creatively problem solve
Controlled Substance Expertise: Experience handling Scheduled controlled drugs, including specialized vault requirements, high-security logistics, and quota management
Regulatory Knowledge: Understanding of MHRA, FDA cGMPs, DEA regulations governing high-restriction pharmaceutical components
Key Competencies
Cross-Functional Fluency: Exceptional ability to translate technical CMC complexities into actionable Vendor management supporting supply chain and technical teams with planning and logistics requirements
Strategic Versatility:
Competent at switching between the agility needed for clinical trial troubleshooting and the rigid process control needed for commercial launch
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Sydney
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions tailored to the diverse legal and regulatory landscapes of Asia-Pacific.
It is a rare opportunity to build a critical function from the ground up, shaping how Harvey’s AI platform accesses and leverages legal data across one of its fastest-expanding markets.
This role involves quarterbacking high-visibility, cross-functional initiatives from idea through execution. You will communicate proactively to meet the needs of our internal and external stakeholders, evaluating potential partnerships, negotiating agreements, and overseeing the integration of partner capabilities into Harvey’s offerings. You will work closely with senior stakeholders across product, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes across the region.
Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy.
- Independently identify, evaluate, and establish a range of partnerships to enhance product functionality and GTM motions across APAC, including legal data providers, publishers, and regional technology partners.
- Negotiate complex partnership agreements, ensuring mutually beneficial terms and alignment with company goals.
- Conduct quantitative analysis, create business cases, and present them to executives.
- Collaborate closely with product, finance, legal and GTM teams to oversee the successful integration of new partners.
- Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives.
- Operate autonomously, being both a proactive executor and strategic thinker across a diverse, multi-market region.
WHAT YOU HAVE
- 5+ years of experience in business development, product, legal, or corporate development. Experience working at the early stage at a high-growth company, where programs are in their infancy and the partner motion is building.
- Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets.
- Experience collaborating with product teams to develop and distribute new technology solutions.
- Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals.
- Demonstrated passion for Harvey’s mission and a strong understanding of AI and its potential applications in knowledge work.
- Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment.
- Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sydney
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Partner Manager joins Harvey's Partnerships team to establish and grow the company's partner ecosystem across the APAC region, based out of Sydney. The Partnerships team operates as a strategic function with high visibility to Harvey's executive leadership, focused on driving indirect revenue, product adoption, and brand credibility through external alliances. This role owns the end-to-end management of partner relationships in the region — from identifying and onboarding new partners to building scalable engagement programs and coordinating cross-functionally with Sales, Product, Customer Success, and Marketing. The Partner Manager will work closely with regional go-to-market leaders and global Partnerships leadership to ensure that partner initiatives align with Harvey's product roadmap and commercial objectives. It is a rare opportunity to shape how Harvey partners across an entire region, with significant autonomy and a direct line to company-wide strategy.
WHAT YOU'LL DO
- Identify, pursue, and close new partnership opportunities across the APAC region, spanning consulting firms, legal institutions, technology integrators, and go-to-market allies.
- Build and operationalize scalable partner programs — including enablement playbooks, tiered engagement models, and success metrics — to drive meaningful adoption and pipeline contribution.
- Serve as the primary point of contact for APAC partners, managing day-to-day relationships, conducting product demos, and ensuring partners are enabled on the latest Harvey functionality.
- Coordinate cross-functionally with Sales, Solution Engineering, Customer Success, Product, and Marketing to align partner initiatives with regional go-to-market priorities.
- Track and report on partnership performance — including pipeline influence, partner-sourced revenue, and adoption metrics — and iterate on strategy based on outcomes.
- Represent Harvey at regional events, partner meetings, and industry forums, contributing to the company's credibility and visibility across the APAC market.
WHAT YOU HAVE
- 5+ years of experience in partnerships, business development, or a commercial operating role, ideally within a high-growth technology or professional services environment.
- Proven ability to build and manage partner relationships from the ground up, including standing up programs with limited resources and defining strategy in ambiguous environments.
- Strong cross-functional collaboration skills with the ability to influence without authority and drive urgency with empathy across Sales, Product, and operational teams.
- Familiarity with the legal industry, professional services, or enterprise SaaS — with an understanding of how partnerships drive distribution and adoption in these markets.
- Excellent communication and interpersonal skills, with the presence and polish to engage senior stakeholders at partner organizations and internally.
- Based in Sydney with valid Australian work rights and a willingness to travel regionally as needed.
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sydney
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Applied AI Engineer on the Applied AI team, you will bridge the gap between Mistral’s cutting-edge AI research and real-world enterprise applications. This role exists to ensure our solutions are robust, scalable, and aligned with both customer needs and Mistral’s technological vision.
The Applied AI team is Mistral’s customer-facing technical organization, working directly with enterprise clients from pre-sales through implementation. We combine deep machine learning expertise with strong customer engagement, operating like startup CTOs who own end-to-end project execution.
By joining this team, you will drive the adoption of Mistral’s products, helping customers deploy AI solutions that deliver measurable business impact across industries.
WHAT YOU WILL DO
- Deploy production-ready AI use cases with significant business impact across diverse industries.
- Develop state-of-the-art GenAI applications, from consumer products to industrial solutions, driving technological transformation for customers.
- Collaborate with researchers, AI engineers, and product teams on complex customer projects involving fine-tuning, advanced LLM applications, and contributions to open-source codebases.
- Participate in pre-sales calls to understand client needs, challenges, and aspirations, providing technical guidance on Mistral’s products.
- Work with product and science teams to continuously improve model and product capabilities based on customer feedback.
WHAT WE'RE LOOKING FOR
- Fluency in English.
- Experience as a technical individual contributor (data scientist or software engineer) on AI-based products.
- Proven track record in implementing AI or machine learning products with APIs, back-end, and front-end interfaces.
- Hands-on experience with fine-tuning LLMs, advanced RAG, or agentic use cases.
- Deep understanding of machine learning and LLM concepts and algorithms.
- Strong technical coding skills in Python.
- Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
- Contributions to open-source projects, particularly in the LLM space.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
We are seeking a hands-on, production-focused Applied Machine Learning Engineer to take technical ownership of the model layer powering our next-generation generative media platform. In this role, you will bridge the gap between cutting-edge generative research and scalable, consumer-facing products.
You will split your time between extending SOTA open-source models with additional capabilities and helping maintain our fleet of generative model APIs.
What you’ll do:
- Novel Model Pipelines: Work with our post-training team to extend SOTA image, video, audio, and 3D models with additional capabilities and modalities. Develop novel approaches to model conditioning, generation, and editing, including both training-free methods and model fine-tuning.
- Fine-Tuning: Leverage our massive GPU fleet to fine-tune generative models for novel capabilities. Build and maintain fine-tuning APIs that allow customers to customize models for their specific needs.
- Architecture & Abstraction: Identify common patterns across the models we serve and develop reusable components, abstractions, and building blocks that accelerate the development of new model capabilities and inference pipelines.
- Inference Optimization: Work hand-in-hand with our ML Performance & Optimization team to apply state-of-the-art inference techniques and best practices, ensuring models run efficiently with low latency, high throughput, and optimal GPU utilization.
- Production Deployment: Build, deploy, and maintain scalable, reliable generative model APIs. Anticipate and resolve production challenges to ensure our models serve customers reliably at scale.
- Customer Collaboration: Work directly with customers, including some of the world's largest e-commerce retailers and film and TV production studios, to develop novel solutions to their generative media needs.
Qualifications/Nice-to-haves:
- Experience: 3+ years of professional experience as an Applied ML Engineer, with at least 1–2 years focused on generative media or computer vision.
- Core Frameworks: Expert-level proficiency in Python and PyTorch.
- Generative Media: Deep practical understanding of diffusion and flow-based generative models.
- Open-Source Tooling: Hands-on experience working with open-weight model ecosystems, including Hugging Face, Diffusers, and related tooling.
- Engineering Rigor: Ability to anticipate and solve challenges that arise when deploying ML models to production. Strong engineering judgment in designing systems that are scalable, reliable, secure, safe, and performant.
- Training-Free Model Extensions: Experience designing and implementing training-free extensions to image, video, audio, or 3D generative models, such as novel conditioning methods, inference-time modifications, or new model capabilities.
- Model Post-Training: Experience developing and executing custom post-training or fine-tuning approaches to extend generative models with additional capabilities.
- Startup Experience: Track record of working in fast-paced startup environments or digital media and entertainment industries.
- Ability to Ship: Demonstrated ability to independently take ambitious ML ideas from concept to production.
What we offer at fal:
- Interesting and challenging work
- A lot of learning and growth opportunities
- Health, dental, and vision insurance (US)
- Regular team events and offsites
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Lima, Peru
Workplace: hybrid
We are looking for a RH Area Specialist in Peru. This position owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results, and being responsible for all projects that are key to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country.
Key Responsibilities
Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams.
Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps.
Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions.
Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution.
Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions.
Assist in the implementation and scaling of operational initiatives, new products, and local partnerships.
Skills, Knowledge and Expertise
3+ years of experience in project coordination, operations, business analysis, or related roles. Experience in ride-hailing, delivery, mobility, or technology companies is a plus.
Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders.
Familiarity with project management methodologies and tools (e.g., Jira, Trello, Asana) is desirable.
Strong organizational and project management skills, with the ability to prioritize tasks, manage timelines, and follow up on multiple initiatives simultaneously.
Analytical mindset with proficiency in Excel or Google Sheets. Basic SQL knowledge is a plus.
Familiarity with AI tools (e.g., ChatGPT, Claude) to support reporting, research, workflow automation, and productivity.
Good verbal and written communication skills in English and Spanish.
Proactive, detail-oriented, and solution-focused, with strong stakeholder coordination and problem-solving abilities.
Ability to work in a fast-paced environment and adapt to changing business priorities.
Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for an Engineering Manager, Security to lead the teams that secure our cloud, our infrastructure, and the code we ship. You will manage two closely linked groups:
- Cloud & Infrastructure Security: engineers who own cloud security posture, configuration hardening, and infrastructure vulnerability management across GCP, AWS, and Azure, plus containers, Kubernetes, and SaaS platforms.
- Application Security & Secure SDLC: engineers who run our SCA, SAST, and IaC scanning programs, drive remediation with engineering teams, and deliver secure development training.
The core responsibility of this role is getting vulnerabilities fixed on time. You will partner with engineering teams across the company to drive remediation of cloud, infrastructure, and code findings within SLA, so that we consistently meet our compliance commitments (SOC 2, ISO 27001, PCI DSS, FedRAMP, and customer contracts). You will hire and grow a high-performing team, set the strategy and roadmap for vulnerability management from code to cloud, and make secure-by-default the easiest path for every developer. You will not run incident response yourself, but you need to understand it well enough to support the incident response team with context, prioritization, and follow-up fixes.
What You'll Do:
TEAM LEADERSHIP & STRATEGY
- Build, lead, and mentor a team of cloud security, infrastructure vulnerability management, and application security engineers; own hiring, career development, and performance management.
- Define the multi-year roadmap and quarterly OKRs for cloud security, vulnerability management, and Secure SDLC, balancing risk reduction against developer velocity.
- Set clear ownership, operating rhythms, and on-call/escalation processes across the team.
- Report on security posture, risk trends, and program metrics to engineering and executive leadership.
REMEDIATION & COMPLIANCE DELIVERY
- Own remediation SLAs by severity across cloud, infrastructure, container, and code findings, and make sure they map to our compliance obligations (SOC 2, ISO 27001, PCI DSS, FedRAMP, customer contracts).
- Partner with engineering managers and tech leads to plan, prioritize, and land fixes within SLA without stalling roadmaps.
- Run a regular remediation review with engineering leadership: open findings, SLA burn-down, upcoming SLA breaches, and owners.
- Manage the exception and risk-acceptance process: documented justification, compensating controls, expiry dates, and approvals.
- Build automated workflows that route findings to the right owning team, track them to closure, and escalate before SLAs are breached.
- Work with Compliance/GRC to produce audit-ready evidence of remediation timeliness, and lead the security side of external audits for vulnerability management controls.
- Track and report metrics such as SLA attainment, mean time to remediate, backlog age, and exceptions, by team and severity.
CLOUD & INFRASTRUCTURE SECURITY
- Lead infrastructure vulnerability management across cloud workloads, containers, registries, data stores, and platform services, from scanning and contextual risk triage to remediation workflows.
- Oversee configuration hardening and secure baselines across GCP (primary) and supporting AWS and Azure environments.
- Own the strategy for Cloud, Kubernetes, and Data Security Posture Management (CSPM, KSPM, DSPM) tooling; make sure findings are accurate, prioritized, and actionable.
- Secure critical SaaS platforms with sound configurations, access controls, and integrations.
- Partner with Platform and ML Infrastructure teams to secure multi-tenant and AI infrastructure.
APPLICATION SECURITY & CODE SCANNING
- Own the SCA, SAST, and IaC scanning programs end to end: tool selection, CI/CD integration, rule tuning, noise reduction, and developer experience.
- Drive software supply chain security, including dependency management, SBOMs, artifact signing, and progress through SLSA levels.
- Feed code-scanning findings into the central remediation workflow so they reach the owning team automatically and are tracked against SLA.
- Shift IaC security left so misconfigurations are caught in pull requests, before they reach production.
SECURE SDLC & DEVELOPER ENABLEMENT
- Define and run the Secure SDLC program: security requirements, threat modeling, secure design reviews, and release gates proportionate to risk.
- Build and deliver security training, including onboarding, role-based secure coding training, and targeted sessions driven by real vulnerability trends.
- Develop paved roads, secure defaults, and guardrails that make the secure path the easiest path for engineers.
- Grow a Security Champions network across engineering teams.
INCIDENT RESPONSE PARTNERSHIP & COLLABORATION
- Understand the incident response lifecycle well enough to support the IR team: supply asset, exposure, and vulnerability context, and help assess blast radius.
- Own follow-up remediation from incidents and postmortems that touch cloud, infrastructure, or code, and track it to closure.
- Feed incident learnings back into scanning rules, secure baselines, and developer training.
- Collaborate with Security Monitoring/Detection, Incident Response, Offensive Security, PSIRT, Architecture, DevOps, and Platform Engineering.
- Help communicate security advisories, best practices, and updates to customers.
- Tune into threat intelligence alerts to promptly manage patching of critical, exploitable vulnerabilities.
Required Skills & Experience:
- 8+ years in security engineering, cloud security, or DevSecOps, including 2+ years managing security engineers (or 3+ years as a tech lead with formal people-leadership responsibility).
- Deep, hands-on knowledge of cloud security in GCP plus working knowledge of AWS and/or Azure: IAM, networking, logging, org policies, and security services.
- Proven track record running vulnerability management programs at scale and driving remediation across many engineering teams to meet SLAs, across cloud infrastructure, containers, and application code.
- Hands-on experience with CSPM/CNAPP platforms (e.g., Wiz, Orca, Prisma Cloud, Lacework, GCP Security Command Center).
- Hands-on experience with SCA, SAST, and IaC scanning tools (e.g., Snyk, Semgrep, CodeQL, Checkmarx, Socket, Dependabot, Checkov, tfsec) and integrating them into CI/CD.
- Strong understanding of Kubernetes and container security, and Infrastructure-as-Code (Terraform or similar).
- Proven track record of building or maturing a Secure SDLC program, including developer security training.
- Ability to write and review code or automation (Python, Go, TypeScript, or similar).
- Strong understanding of how remediation SLAs and security controls map to compliance frameworks (SOC 2, ISO 27001, PCI DSS, FedRAMP, CIS, NIST), and experience producing audit evidence.
- Working understanding of security incident response in cloud-native environments, enough to partner effectively with IR and detection teams.
- Excellent communication skills, with the ability to influence engineering leaders and explain risk in business terms.
Bonus Qualifications:
- Experience securing developer platforms, multi-tenant SaaS, or AI/ML infrastructure.
- Experience with software supply chain frameworks (SLSA, Sigstore, SBOM standards).
- Experience building a Security Champions program or developer-facing security tooling.
- Experience leading the security side of external audits (SOC 2 Type II, ISO 27001, PCI DSS, or FedRAMP).
- Relevant certifications (e.g., CCSP, GCP Professional Cloud Security Engineer, OSCP, CSSLP), though not required.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
seniorUnited States, San Mateo, CA
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Sydney; We welcome applications from candidates of all backgrounds and are committed to creating an inclusive environment in which everyone can perform at their best
Sydney, Australia
United Kingdom
ГибридSydney
ГибридSydney
Sydney; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
San Francisco
ГибридLima, Peru
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
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