Вакансии

Требования: — Уверенное знание SQL и практический опыт работы с данными — Практический опыт Data Processing и Data Analysis — Рабочий английский (обязательно) О компании: IT-компания из Узбекистана, основанная выходцами из глобальной компании: IT-архитектура, BI, управление данными, AML-решения, RPA. Проекты в финансовом секторе на технологиях Ataccama.

Location: Warszawa, Poland; Madrid, Spain; Belgrade, Serbia; Bucharest, Romania; Vilnius, Lithuania; Rīga, Latvia; Almaty, Kazakhstan; Tallinn, Estonia; Tbilisi, Georgia; Yerevan, Armenia Workplace: fully 🧠 Tech Level: Senior 🗣 Language Proficiency: Requires fluent Russian, as part of the team communication is conducted in Russian 🧾 Employment type: Full time 🌍 Candidate Location: Poland, other EU countries, Armenia, Georgia, Kazakhstan 🕐 Working Time Zone: CET 🚀 Start: asap 🧭 Planned Work Duration: Preliminary 3 months with potential for extension 👥 Customer Description: The customer is a global mobility and urban services platform offering ride-hailing, intercity travel, delivery, and task assistance. 🧩 Project Description: Data-collection platform spanning a worker mobile application, back office, and backend services. ⚙️ Project Phase: Ongoing 👨‍💻Project Team: frontend, 2 backend, QA, product manager 💡 Hard Skills / Must Have: • Functional, integration, API, and end-to-end testing across onboarding, task processing, data capture, review, earnings, and payouts • Testing TTL, expiry, reassignment, quotas, targeting, financial flows, privacy, consent, retention, and erasure • Experience testing financial flows, such as accruals, balances, batch payouts, and reconciliation with third-party payout providers; understanding of data privacy requirements, including consent management, data retention, and erasure. • Experience testing integrations with internal and third-party services, such as authentication, CRM and push notifications, payout partners, LLM providers, and cloud storage (S3). • Strong understanding of microservices, event-driven and asynchronous architectures, including retries, timeouts, idempotency, duplicate events, and eventual consistency. • REST/gRPC API testing and automation with Postman • Automated testing with Playwright, Cypress, Appium, or similar frameworks • Troubleshooting using logs, metrics, traces, databases, message queues, SQL/MySQL, Kafka, Grafana, Kibana, and CloudWatch • Ability to validate consistency across the mobile app (Kotlin), WebView, back office, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages. • CI/CD, Docker, AWS, distributed-service testing, test strategy, release validation, and production issue analysis ✨ Hard Skills / Nice to Have: • Experience testing media capture and upload on mobile devices (photo, voice, video, text), including device fragmentation, permissions, poor or unstable networks, resumable uploads, and on-device validation. • Experience testing ML/LLM-powered features and validating AI-generated outputs. 📌 Responsibilities and Tasks: • Own test strategy, test planning, and release sign-off for the platform • Test mobile media capture and upload under real-world device and network conditions • Verify task lifecycle, quotas, submissions, review workflows, segmentation, and isolation • Validate financial, compliance, consent, erasure, and audit flows • Build and maintain end-to-end and API automation in CI, including load testing 🧪 Technology Stack: Kotlin, Playwright/Cypress/Appium, Postman, REST/gRPC APIs, SQL (MySQL), Kafka, Grafana, Kibana, AWS (S3, CloudWatch), Docker, CI/CD 📞 Interview stages: • English check (15 minutes) • Internal technical interview (1-1,5 hour) • Client interview (1 hour) • Client interview – cultural fit (45 minutes) 💼 What we offer Model: B2B contract with Bonapolia - one contract, one monthly invoice Rate: negotiated per candidate seniority and client budget Payment: monthly invoice, paid on the same schedule the client pays us (usually 30 days) Contract written under your country's law We handle the client-side paperwork: MSA, NDA, invoicing 🏢 About Bonapolia Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US. More at bonapolia.com

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. ABOUT THE ROLE Taxfix recently launched its first products and services for self-employed people and small and medium businesses in Germany. The B2B motions these products need to scale have to be built from the ground up, with support from central growth and channel experts: acquisition and onboarding, lead generation and nurturing, sales, retention and expansion. In this role, your mandate is to find, test and scale what works. You own SE and SMB growth marketing end to end for Germany. You start from an insight you found yourself and pick the few opportunities worth the time and money. Before launch you set the success, kill and scale criteria and what done means. Then you run the work yourself, or hand it to the expert best placed to run it, read the result and decide whether to scale, iterate or kill. Central specialist teams carry the established work, and you collaborate with them: paid acquisition, CRM, marketing data and MarTech. You decide which channels, segments and messages to test, and you build the growth loops nobody at Taxfix has run yet. You work with the B2B product team, the B2B commercial lead, Product Marketing and our Creative Studio. WHAT YOU'LL DO - Find the opportunities worth running. Turn customer conversations, sales calls, funnel data and what you observe in the market into hypotheses and experiments for SE and SMB growth. Rank them and run them. Pivot when an experiment fails, and scale quickly when it works. - Build multi-channel strategies. Build an experimentation engine, and use its results to shape the multi-channel strategy for awareness and demand capture across Taxfix's new B2B products. Central growth teams and channel experts carry parts of the mix. - Design how each product reaches its customers. For each growth loop, decide the ICP segment to focus on, the channel and the message to test, how the user flow and experience fit the loop, and the plan for scaling after the first positive signals. - Plan it, then run it yourself. Set success, kill and scale criteria before launch. Build the prototype, landing page, content, onboarding flow or nurture sequence with your own hands where that is fastest, and bring in central experts where they do it better. - Build B2B motions from zero to one. Acquisition and onboarding flows, lead generation and nurturing, the handover to inbound sales, retention and expansion loops. Several of these exist nowhere at Taxfix today. - Read the results and make the call. Separate signal from noise at B2B volumes, where samples start small. Decide to scale, iterate or kill, and turn the read into recommendations for Product and commercial leadership. - Use AI as an operating and growth advantage. Use AI to 10x your effectiveness and your outcomes. Build your own prototypes, applets and tools for the opportunities you run, and apply AI to discovery, analysis, content, experimentation and repeating workflows. - Steer budget where the evidence is thin. You hold the mandate to plan and allocate budget for new B2B motions and growth loops. WHAT YOU'LL BRING - Strategist and operator in one person. You pick the opportunities and you run them, to the standard you planned them to. Given the choice, you ship a first version this week over polishing a plan for a month. - 5+ years in B2B go-to-market. 5+ years of experience in B2B go-to-market, growth, strategy or another go-to-market function, including ownership of a product or business outcome. - Zero-to-one experience. You took a new product, category, platform or business line from the first growth-loop tests, through scaling, to a multi-channel playbook. - Close to the customer. You naturally stay close to our customers, talk to them, listen to sales calls and use customer insights to inform your decisions. - Data literacy. You can define and interpret acquisition, activation, adoption, retention, pipeline, conversion, revenue and product-usage metrics, and you turn what you find into a decision. - Agility and speed. You try new ideas all the time. When one fails, you pivot. When one works, you move to scale it. Shifting priorities and tight deadlines don't throw you off. - Curious about B2B growth and AI. You follow the people and sources moving both fields, and you can name what you took from them into your own work. - Knowledge of the German market, ideally of how self-employed people and small businesses buy. Fluent German is a big plus, not a must. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Требования: — Опыт в QA / тестировании: от 7 лет. — Глубокое знание банковских платёжных систем и процессов: SEPA и SEPA Instant. — Знание SWIFT. — Знание ISO 20022 (pain.001, pacs.008). — Опыт с обработкой платежей, клирингом и расчётами (clearing & settlement). Стек: — Java — Selenium — тестирование бэкенда и API — ручное и автоматизация. Локация: — Литва, Латвия, Эстония.

Требования: — Опыт в продакт-менеджменте от 5 лет, желательно в data-heavy B2B SaaS — Опыт создания и масштабирования продуктов измерения, аналитики или performance-маркетинга — Аналитическое мышление: определять KPI и принимать продуктовые решения на основе данных — Опыт тесной работы с командами разработки и данных над сложными масштабируемыми системами О компании: AppsFlyer — мировой лидер в мобильной атрибуции и маркетинговой аналитике. Компания расширяется от измерения мобильных приложений к измерению на всех платформах.

Location: PL Workplace: remote Overview: SOFTSWISS continues to expand the team and is looking for an experienced IAM Security Engineer to join us. We are seeking a hands-on professional with strong expertise in identity and access management, IAM integrations, and access lifecycle automation, who shares our culture and values. Purpose of the role: You will be responsible for designing, implementing, and maintaining secure and scalable identity and access management solutions, integrating IAM services across enterprise systems, and automating access lifecycle processes to ensure efficient and secure access management. Key responsibilities: Architect and implement IAM-related integrations using SCIM, SAML, OAuth, OIDC, and APIs. Lead automation of access lifecycle management processes. Design and implement RBAC/ABAC models across enterprise systems. Troubleshoot and resolve complex IAM-related incidents Integrate IAM services into CI/CD and Infrastructure-as-Code workflows. Provide technical expertise during identity-related investigations. Define secure configuration standards for IAM platforms. Develop and maintain high-quality technical documentation. Required Experience: Skills Advanced practical expertise in identity federation and modern authentication/authorization protocols (SAML 2.0, OAuth 2.0, OpenID Connect). Deep hands-on experience with Keycloak administration and configuration, including realm management, client configuration, role mapping, identity brokering, and custom authentication flows. Proven ability to design, build, and optimize Joiner/Mover/Leaver (JML) workflows using Adaxes or analog , including automation rules, business logic, and approval flows. Strong understanding of RBAC/ABAC implementation patterns. Experience designing and implementing secure API integrations (REST APIs, token-based authentication, service-to-service communication). Advanced troubleshooting and debugging capabilities across IAM ecosystems. Strong automation and scripting skills (e.g., PowerShell, Python, Bash) Ability to translate security requirements into scalable IAM solutions. Knowledge Strong knowledge of IAM architecture patterns and federation models. In-depth understanding of authentication flows, token lifecycle management, and access control enforcement mechanisms. Knowledge of identity lifecycle orchestration patterns and directory service integrations (e.g., Active Directory). Familiarity with PAM integration and privileged access governance concepts. Experience 3+ of experience in IAM or security engineering roles within enterprise environments. Proven hands-on experience administering and engineering solutions on the Keycloak platform, including realm design, client configuration, identity brokering, custom authentication flows, role mapping, and token management. Experience designing and implementing secure IAM integrations using APIs and federation protocols (SAML 2.0, OAuth 2.0, OpenID Connect). Hands-on experience building and optimizing automated Joiner/Mover/Leaver (JML) workflows using Adaxes, including approval logic and lifecycle orchestration. Demonstrated experience improving access lifecycle efficiency through automation and process redesign. Experience troubleshooting complex IAM, SSO, and federation-related incidents. Experience supporting identity-related security investigations and audit activities. Education and Qualification Bachelor’s or Master’s degree in Computer Science, Information Security, or related field. Advanced security certifications preferred (e.g., CISSP, CIAM, vendor IAM certifications). Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Remote, Austria; Remote, Germany GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook . What You’ll Do Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives Know the GitLab platform, our more common best practices, and use cases in order to guide the customer Understand the customer journey and be able to guide them on future adoption Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Remain knowledgeable and up-to-date on GitLab releases Provide immediate onboarding activities Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant Support GitLab Services in identifying and recommending training opportunities What You’ll Bring Understanding of Git and typical branching strategies Knowledge of software development lifecycle and development pipeline Understanding of continuous integration, continuous deployment, DevSecOps Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention Experience partnering with customers to define and achieve business outcomes Familiarity working with customers of sizes relevant to the assigned segment Exceptional verbal, written, organizational, presentation, and communications skills Detailed oriented and analytical Strong team player but self-starter Project management experience & skills Strong technical, analytic, and problem-solving skills Alignment with our values, and willingness to work in accordance with those values Ability to travel if needed and comply with the company’s travel policy Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions Fluent German About the team The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dubai Workplace: hybrid Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward. Responsibilities: Global LinkedIn Own the strategy. Set and run Capital.com’s global LinkedIn strategy, calendar and cadence. Make LinkedIn-native content. Plan and produce shoots, carousels, short video, documents and polls built for the platform. Grow thought leadership. Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works. Run newsletters and LinkedIn Live. Launch and manage both around market events and analyst commentary. Support employer brand. Work with Employer Brand so the company page shows Capital.com as a great place to work. Partner on LinkedIn Ads. Brief creative and share organic insights with Performance Marketing. Measure and report. Track growth, engagement, reach and audience quality, and use the results to sharpen the approach. MENA Social Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar. Adapt global campaigns so they feel locally relevant and stay true to the brand. Manage our Hindi-language channels with regional stakeholders. Brief designers, videographers and creators on platform-native content, especially short-form video. Manage community engagement in line with our brand tone and conduct standards. Support influencer and creator partnerships, from outreach to performance tracking. Support paid social by briefing creative and flagging optimisation opportunities. Brand, Innovation and Compliance Be a brand guardian. Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise. Keep us ahead. Track platform changes, formats and competitors, then test, measure and scale new ideas. Get compliance right. Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel. Requirements: 3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business. You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves. Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content. Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts. Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies. Comfort with social analytics tools and the ability to turn data into clear content decisions. Experience in the MENA market and an understanding of regional platform habits and audiences. Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance. Strong organisation and the ability to run several content workstreams and deadlines at once. Nice to have: Arabic and/or Hindi language skills. Experience working with market analysts, economists or subject-matter experts on content. Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads. Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma). What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Germany 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In Germany , the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Требования: — Уверенный опыт в B2B crypto/payments. — Опыт запуска payment-продуктов с нуля. — Хорошее понимание лицензионных и регуляторных требований в сфере платежей и криптовалют (ЕС, Канада, Швейцария, ОАЭ и др.). — Опыт прямой работы с небольшой технической командой, умение говорить с разработчиками на одном языке. — Свободный английский. Условия: — Локация: удалённо по миру или в офисе в Лимасоле.

Symbotic Inc. ищет опытного Senior Benefits Analyst для работы в гибридном формате в Уилмингтоне, штат Массачусетс. В обязанности входит управление и оптимизация программ льгот для сотрудников, а также обеспечение их соответствия нормативным требованиям. Кандидат должен обладать знаниями в области ACA, COBRA, ERISA, HIPAA и FMLA, уметь работать с HRIS, проводить анализ и составлять отчеты, а также уверенно владеть Excel. Зарплата варьируется от 101 000 до 138 600 долларов.

Задачи: — Установить и возглавить деятельность по сертификации кибербезопасности в гражданской авиации. Требования: — Знание и опыт работы с EASA, FAA, ARP4761, ARP4754B, DO-326A, DO-356A, ED-202A, ED-203A, RMF, DISA STIG, PSecAC. — Опыт в управлении конфигурациями, оценке уязвимостей и оценке рисков безопасности. — Понимание требований к летной годности (Airworthiness). Условия: — Удалённая работа. — Зарплата от $165,000 до $220,000 в год.

Задачи: — Разработка и валидация возможностей взаимодействия человека и машины для автономных летательных аппаратов. Требования: — Опыт работы с ROS. — Знание C# и Python. — Опыт работы с Linux. — Навыки работы с системами контроля версий. — Опыт в симуляции, тестировании полётов, техническом письме, байесовских методах, юнит-тестировании, алгоритмах и сенсорном слиянии. Условия: — Работа в офисе в Бостоне. — Зарплата от 165000 до 220000 долларов в год.

Merlin Labs ищет опытного инженера по летной годности и сертификации для руководства процессами подготовки документации по сертификации, обеспечения соответствия требованиям и взаимодействия с регуляторными органами. Кандидат должен обладать знаниями и опытом работы с нормативами и стандартами, такими как EASA, FAA, 14 CFR, MIL-SPEC, DEF STAN, а также методологиями оценки безопасности и анализа рисков, включая FTA, FMEA и FHA. Важны навыки управления конфигурацией и проведения аудитов, а также опыт работы с DO-178C, DO-254, JSSG-2001 и MIL-HDBK-516. Задачи включают обеспечение соответствия продукции требованиям летной годности, подготовку и ведение сертификационной документации, а также координацию с регуляторами для успешного прохождения сертификационных процедур. Предлагается удалённая работа с зарплатой в диапазоне от 165 000 до 220 000 долларов США.

Задачи: — проектировать, эксплуатировать и улучшать общие сервисы наблюдаемости и реагирования на инциденты. Требования: — опыт работы с Kubernetes, SNMP, SaltStack, sFlow, Node.js, GPU, gNMI, Grafana, Prometheus, Redfish, Go, PagerDuty, VictoriaLogs, VictoriaMetrics, Python, Ansible, GitOps, NetFlow, Argo CD. Условия: — удалённая работа.

Компания, специализирующаяся на онлайн-продаже авиабилетов и бронировании путешествий с акцентом на бизнес- и первый класс, ищет Senior Growth Product Manager. Кандидат должен иметь не менее 4 лет опыта в управлении продуктами или ростом продукта, владеть методами product discovery, а также обладать значительным опытом проведения клиентских интервью и качественных исследований. Важным навыком является способность интегрировать качественные данные с количественными аналитическими показателями. Работа предполагает гибридный формат и расположена в Кишинёве, Молдавия.

Задачи: — Писать качественный, поддерживаемый код, разрабатывать техническую документацию и поддерживать инженерные стандарты. — Проектировать и разрабатывать микросервисы в облачной распределённой архитектуре. — Анализировать, отлаживать и решать производственные проблемы. — Активно участвовать в технических обсуждениях, включая написание и рецензирование RFC для новых решений. — Наставлять коллег, участвовать в код-ревью и принимать технические решения. — Вести функции от начального проектирования и создания RFC до реализации и поддержки. — Работать по модели "Owner/Helper", быть ведущим по ключевым этапам и поддерживать коллег. Требования: — Опыт профессиональной разработки ПО не менее 6 лет, глубокое понимание объектно-ориентированного программирования, предпочтительно Java. — Опыт проектирования событийно-ориентированных, надёжных и масштабируемых решений. — Практический опыт работы с публичными облачными платформами AWS, GCP или Azure. — Владение SQL (Oracle) и NoSQL (DynamoDB), знание принципов проектирования баз данных. — Высшее образование в области компьютерных наук, количественной области или эквивалентный практический опыт. Преимущества: — Опыт full-stack разработки с TypeScript и React. — Навыки построения автоматизированных тестовых фреймворков и CI/CD пайплайнов. — Опыт работы с Kafka и Flink. — Знакомство с интеграциями AI и машинного обучения. — Способность влиять на направление команды и архитектурные решения. Условия: — Полная занятость, удалённая работа из США. — Зарплата от 170,000 до 210,000 рублей в месяц в зависимости от региона (Metro 2 и Metro 3). — Переменная комиссия и бонусы компании. — Конкурентная зарплата, бонусный и акционерный планы. — Медицинское страхование, пенсионные планы, гибкий график и неограниченный отпуск. — Программы поддержки финансового, ментального и физического здоровья. Компания Prove специализируется на мобильной идентификации и аутентификации, обслуживает более 1000 корпоративных клиентов и обрабатывает 20 миллиардов запросов в год в различных отраслях.

Position Overview: The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence. Key Responsibilities: — Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams. — Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture. — Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs. — Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth. — Assess team capabilities and optimize skills to reduce burden on internal teams. — Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates. — Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery. — Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues. — Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems. — Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams. — Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends. — Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues. — Design internal escalation flows with visibility into bottlenecks and aging issues. — Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation. — Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences. Qualifications and Experience: — 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments. — 5+ years leading multi-tier global support organizations at Director or Senior Director level. — Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners. — Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling. — Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics. — Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients. — Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred. Benefits & Perks: — Competitive salaries, bonus plan (for eligible roles), and equity plan. — Modern Health for financial, mental, and physical wellness. — 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices). — Unlimited vacation and flexible hours. — Comprehensive medical benefits for employees and their families. — Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement. — Bottomless snacks & beverages at certain office locations. — Daily GrubHub stipend for lunch if coming into the office (US Offices). Equal Opportunity Employment: Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics. Privacy & Data Protection: Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy. To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support