Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
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Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
Location: Remote; United States; Poland; United Kingdom; Netherlands Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re hiring a Product Manager to own the core ElevenCreative product experience for creators and marketers who sign up, subscribe, and build on their own. Self-serve users make up the majority of ElevenCreative’s user base, and they use the platform to generate and edit speech, music, image, and video across 70+ languages. You’ll drive growth and adoption across the self-serve product experience, focusing on how users discover what ElevenCreative can do, how they move from a first generation into agents, video, and multi-step creative workflows, and what keeps them coming back and upgrading. There’s no shortage of things we could build. The job is defining the big bets, scoping them well, and shipping them quickly with the team. PMs at ElevenLabs work in small, highly collaborative teams with minimal process, alongside engineers who have room to build creatively and lead. The scope is broad by design. Some weeks lean toward product, others toward growth or go-to-market work, and you’ll own whatever it takes to make ElevenCreative the best product for its users. WHAT YOU’LL DO - Drive growth and adoption of the self-serve product, focusing on onboarding, activation, and upgrade moments, and partnering with growth, lifecycle, and pricing teams where they connect - Scope and define the big bets for the self-serve product across image, video, music, agents, and editing workflows - Find the biggest opportunities in the user journey through product data and user behavior, and turn them into clearly scoped projects - Drive adoption of newer experiences like agents and video, helping users expand from a single product into the full platform - Work with engineering and design to ship quickly, mocking up early concepts yourself when it speeds things up - Partner with growth, lifecycle, and social teams on launches and the moments that bring users into new parts of the product - Define success metrics for your area and track activation, engagement, retention, and conversion to paid plans - Talk to creators and marketers regularly to understand how they work and where the product falls short, and bring those insights back to the team REQUIREMENTS - 5+ years of product management experience on consumer or self-serve products - A track record of moving growth and adoption metrics through the products you’ve shipped - Deep familiarity with the creative space and the creators and marketers who use these tools, with a habit of bringing user insights into every product decision - Experience scoping and defining large, ambiguous bets and owning them end to end - Design-minded, with a high bar for quality and user experience and the ability to mock up concepts yourself - Technical fluency to go deep with engineers on how things are built and the tradeoffs involved - Strong analytical skills and comfort in product analytics tools to find opportunities and measure impact - A track record of shipping quickly and iterating based on what the data shows - Ownership pedigree, meaning you drive your own projects fully rather than handing off after the spec - Curiosity about AI and creative tools, and close attention to how the space is moving #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. ABOUT THE ROLE Taxfix builds more products for more customer segments, faster than before. As Senior Product Marketing Manager, you are the go-to-market partner embedded into a product team, from the first discovery conversation to scaling. You’re not just handed a final product to talk about it. You bring customer, market and competitive evidence into the decisions that shape what gets built from day one: which segments to target, what features to prioritize, how to create Aha moments. You influence what the product does, how it wins and whether people will pay. You also build the systems that keep this work running: from automated competitor and customer insights generation, to agentic workflows that let product teams run smaller launches themselves at high quality. You work closely with Product, Engineering, Commercial, Growth Marketing and Paid Acquisition. WHAT YOU'LL DO - Taking one (or many) of our big bets to market. With high level of responsibility, autonomy and direct support from senior leaders and domain experts, you will help us launch assisted and AI-native experiences that customers truly love. - Bring the market into product decisions. Turn customer, market and competitive evidence into clear recommendations for the product team. Join discovery work and design sprints where market specifics shape what gets built. - Choose who to serve, and who not to. Break users and products down into needs, pains, and functional and emotional value. Define sharp ICPs and decide which segment to win first and later. - Position the product to win. Define the competitive alternatives, what makes the product different and why it wins. Turn that into a sharp messaging and shape the pricing and packaging inputs. - Run launches as tests. Run lean tests early, report what the measures show, and adapt the product, the positioning and the go-to-market. You gather evidence that improves our GTM decision quality, not tick off a launch checklist. - Align the people around the work. Bring structure to complex go-to-market work: clear owners, milestones, decision points and success measures. Facilitate decisions across Product, Engineering, Data, Growth and commercial teams. - Build the insight engine. Replace ad hoc research with automated flows of competitor and customer insight that product and marketing teams use every week. - Own part of the context system. Turn each go-to-market decision and artifact into governed context that empowers people and agents alike. - Build with AI. Build your own prototypes, applets and automations for the opportunities you prioritize, and help product teams self-serve lower-tier launches at quality. WHAT YOU'LL BRING - 5+ years of bringing tech products to market. You have successfully taken complex products or features from discovery to launch and adoption, in a fast-paced environment. - Data- and evidence-driven over opinion. You set clear targets, success definitions and guardrails. You analyze data and derive actionable next steps. When evidence contradicts the plan, you say so, including to senior stakeholders. - Customer insight and craft. You stay close enough to users to quote them. You turn what they said into why they behave as they do, and into a narrative people remember. - AI as a builder. You build agents, automated workflows, prototypes and context towards clear milestones or outcomes. - Communication and project leadership. You write and speak with precision, align several teams at once and keep many moving pieces on track. - High agency and curiosity. You find the problem and solve it without waiting to be told, and you carry it like an owner. - Bias for action. You prioritize speed of learning and progress over perfection. - English and German. You use German to write customer-facing messaging and English to work with the wider team. WHY TAXFIX? - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Key Requirements: — 3+ years of commercial experience in a relevant role. — Strong expertise in Asterisk (versions 13 and above). — Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments. — In-depth understanding of SIP and RTP protocols, including NAT and QoS. — Experience configuring and managing SIP trunks. — Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic. — Experience with call recording, CDR, and CEL. — Strong Linux administration skills (Ubuntu/Debian) in production environments. — Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting. — Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs. — Experience using AMI / ARI to integrate Asterisk with backend systems. — Understanding of financial systems requirements, including reliability, auditability, and logging. — Ability to quickly understand and troubleshoot complex or legacy systems. Responsibilities: — Maintain and continuously improve the company’s telephony platform. — Ensure the stable operation of support, collections, and sales communication channels. — Configure and maintain IVR menus, call queues, and routing logic in line with business processes. — Integrate the telephony platform with internal services, including CRM, backend systems, and billing. — Ensure high availability and minimize system downtime. — Monitor call quality and key performance metrics, including SLA, ASR, and ACD. — Identify and resolve latency and call-quality issues. — Optimize system performance and support infrastructure scaling. — Upgrade and improve the existing VoIP infrastructure. — Create and maintain technical documentation covering call flows, routing, and integrations. — Collaborate with cross-functional teams, including backend, support, and security.
Самостоятельное выявление угроз, анализ рисков, расследование инцидентов и внедрение технических мер защиты. • Опыт в Cybersecurity / Information Security от 3 лет.
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Staff Compiler Performance Engineer to set the technical direction for Falcon performance. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. You will decide where the next significant performance gains come from, lead the design of the optimizations that deliver them, and make sure the compiler architecture supports the product roadmap. You will be the senior technical voice on a distributed team of compiler experts and a key partner for runtime, GC and product teams. What You Will Do (aka Responsibilities) Define the performance strategy for Falcon: identify the largest opportunities across benchmarks and customer workloads and turn them into a technical roadmap Lead design of complex, cross cutting optimizations in the optimizer and code generator, and of the interfaces between the compiler, the runtime and the garbage collector Make architectural decisions on the Falcon optimization pipeline, compile time budget and tiering strategy Lead enablement of Falcon on new hardware platforms and new Azul products Mentor senior engineers, review critical designs and code, and set standards for performance methodology and validation Represent Azul in the LLVM community: drive upstream design discussions and contributions that benefit managed language compilers What You'll Bring (aka Experience, Skills) 8+ years of professional experience developing optimizing compilers or JIT compilers Track record of technical leadership: owning the design of major compiler components or optimization frameworks used in production Expert C++ skills and experience in large, long lived codebases Deep expertise in compiler optimization and code generation, with a clear view of the tradeoffs between peak performance, compile time, warmup and code size Expert performance analysis skills down to the microarchitecture level Nice to Have Recognized contributions to LLVM or another major compiler: code owner, maintainer or author of significant upstream work Deep experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar Experience working closely with runtime and GC teams on speculation, deoptimization and barrier design
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Senior Compiler Performance Engineer to own major performance areas of Falcon. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. Your job is to push its generated code further, deciding which optimizations matter, designing them and delivering measurable speedups on real workloads. You will work in a distributed team of compiler experts, with direct influence on what Falcon optimizes next. What You Will Do (aka Responsibilities) Own performance of Falcon for a set of workloads or an optimization area end to end: analysis, design, implementation, validation Design and implement new optimizations and improve existing ones in the middle end and back end: inlining heuristics, loop optimizations, vectorization, escape analysis, speculation and deoptimization, GC barrier and runtime call optimization Drive code generation quality on x86_64 and AArch64, including bringing Falcon to new hardware platforms Investigate complex performance issues reported by customers and turn findings into compiler improvements Review code, mentor engineers on the team and raise the bar for performance methodology Contribute to upstream LLVM where it makes sense What You'll Bring (Experience, Skills) 5+ years of professional experience developing optimizing compilers or JIT compilers Strong C++ design and coding skills in large codebases Proven track record of delivering compiler optimizations with measurable performance impact Deep knowledge of compiler optimization theory and its practical tradeoffs: compile time, code size, correctness Strong performance analysis skills: profilers, hardware counters, reading and reasoning about generated assembly Nice to Have Significant experience with LLVM optimization passes or code generation; LLVM commit access is a plus Experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar Deep knowledge of x86_64 and/or AArch64 microarchitecture Experience with JVM internals: garbage collection, deoptimization, profiling PhD in Computer Science or significant research experience in compilers
Location: India Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customisation to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment. Requirements - 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the Indian market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Compiler Performance Engineer to make Falcon generate even faster code. This is not a compiler front end role and not a compiler built from scratch: the compiler exists, runs in production at large enterprises, and your job is to find where the generated code is slower than it should be and fix it in the optimizer and code generator. You will join a distributed team of compiler experts and work on real workloads with direct, measurable impact on customer performance. What You Will Do (aka Responsibilities) Analyze performance of Java benchmarks and customer workloads, find gaps in generated code and trace them to their root cause in the compiler Implement and improve optimizations in Falcon's middle end and back end: inlining, loop optimizations, vectorization, redundancy elimination, speculative optimizations and their interaction with the runtime Improve code generation for x86_64 and AArch64 Write tests and benchmarks that prove the improvement and protect it from regressions Contribute changes upstream to LLVM where it makes sense What You'll Bring (Experience, Skills) 2+ years of professional experience in compilers, JIT compilers or low level performance engineering Strong C++ design and coding skills Solid understanding of compiler optimization theory: SSA, data flow analysis, loop transformations Ability to read assembly and reason about why one instruction sequence is faster than another Very Nice to Have Experience with LLVM IR and LLVM optimization passes, or with another optimizing compiler such as HotSpot C2, Graal, GCC or V8 Experience with profilers such as perf, VTune or async profiler Knowledge of x86_64 and/or AArch64 microarchitecture Experience with Java, Scala or Kotlin, or with JVM internals MSc or PhD in Computer Science with a compiler or performance focus
Location: Pasig, Philippines Purpose: The Senior Accountant overseas and coordinates all aspects of financial operations within the company, including financial reporting, regulatory compliance, and guiding his/her subordinates to achieve Finance goals. Responsibilities: Preparation of Financial Reports FS Sched Variance Analysis Check/Review task/reports of subordinates Check of Vouchers and corresponding attachments Reports & FS Schedules Filing to Government agencies New Joiner Finance Orientation Opening of BDO payroll account AR IC Recon AR schedule Fixed Assets Monthly Depreciation FA schedule FA for disposal - monitoring General Accounting Liquidation of CA Filing of quarterly Income Tax Return Bank Recon Skills and Qualifications: Graduate of Bachelor's Degree in Accountancy With at least three (3) years of experience in a leadership role With five (5) or more years of experience in General Accounting With hands-on experience in Accounts Receivable (AR) and Accounts Payable (AP) processes Knowledgeable in Taxation, including tax compliance, filing, and reporting requirements Experienced in preparing Financial Reports and Financial Statements in accordance with accounting standards CPA License is an advantage Good Communication Skills Proficiency in Microsoft Office (e.g. Word, Excel, Outlook)
Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Lifecycle Marketing Specialist San Mateo, CA / Hybrid The Lifecycle Marketing team is part of the broader Global Media and Omnichannel Marketing function within PlayStation and is responsible for implementing multi-channel digital programs and campaigns developing a relevant dialogue with tens of millions of customers across the globe. We are advocates for the player . Crafting unforgettable digital experiences that fulfill player curiosity, boost gameplay and drive revenue. We use data-driven insights to build one-to-one relationships and personali z ed journeys with players across web , email, mobile and on-console. The Lifecycle Marketing Specialist role is responsible for delivering lifecycle campaigns head to tail including planning, testing, executing and measurement specifically for Live Service and franchise titles . This creative and innovative individual will work closely with our Creative Studio, Data Science, Audience & Measurement and Marketing teams across the Americas, Europe, and Asia. Together, we are on a mission to redefine owned channel marketing and its relationship to company growth and player engagement. Main responsibilities: Build, configure, test, QA and launch multi-channel campaigns and automated journeys directly within campaign management tools for Live Service and franchise software titles across email, mobile and on-console messaging channels. Partner closely with senior lifecycle marketing leads to translate strategies and campaign blueprints into high-quality campaigns, moving efficiently from brief through build, approval and launch. Plan campaigns based on existing campaign blueprints, and collaborate with team to iterate and improve on prior campaign structures. Operate with agility in a fast-moving live-service environment, adapting campaign plans, journeys and priorities in response to game updates, player behavior, business needs and emerging opportunities. Lean into automation and trigger-based messaging, spotting opportunities to scale our lifecycle programs. Collaborate with team to drive ‘Player Centricity’ through models, content and player insights to achieve 1:1 personalization at scale across the channel mix. Analyze campaigns and journeys to understand the performance of these activities and build on the results for the next iteration. Share these results back to the business with clear insights and opportunities. Collaborate on test and learn strategy to optimize campaigns; feeding all insights gained back into a continuous process of testing and refinement. Keep a pulse on the lifecycle marketing landscape, seek and understand emerging trends, technologies and innovation to provide ongoing learning for the marketing organization. What we’re looking for: Educated to degree level in a related field such as Business, Marketing and a strong academic record. 3+ years of proven experience in B2C marketing, customer lifecycle management, engagement marketing. Experience building Lifecycle Marketing program support for Live Service games is desirable. Highly organized - able to handle a full workload and progress multiple ambitious projects simultaneously thanks to your skill and work ethic. Passionate about the customer– you look at quantitative and qualitative consumer insights to make decisions and recommend improvements. Strong communicator who comfortable briefing Creatives, Analysts, Engineers, Legal and management. Strong analytical and quantitative skills with a consistent track record in data-based decision making. Innovative and constantly exploring new ways of doing things and challenging the status quo. Sophisticated communicator with excellent influencing skills. Experience in Salesforce Marketing Cloud, Journey Builder, and Interactive Studio or equivalent ESP. Excellent interpersonal skills with expertise and integrity that will earn respect and trust with internal team members and external vendors. Experienced in establishing relationships and operating compassionately across cultures. This includes collaborating openly and bringing together different perspectives to drive well-informed decisions. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $95,800 — $143,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX's Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and the digital assets industry. Sitting in the Legal department, the Corporate Investigations team investigates fraud, misconduct and abuse committed against OKX. The team includes experienced investigators, among them former federal agents, and partners closely with the Compliance, Risk, Finance, and HR departments, colleagues in the Legal department, and business executives across OKX's global footprint. About the Opportunity This is a senior, high-impact role for a former federal prosecutor who wants to build and lead a global investigations function. The Head of Corporate Investigations will be the single accountable owner for investigating wrongdoing against OKX and developing these matters for appropriate recovery and civil or criminal enforcement as warranted. As OKX's most senior investigations leader, you will set the standard for how the company uncovers and responds to wrongdoing, leading investigations that reflect the highest standards and best practices in the field. This is an opportunity to build a world-class investigations program, one whose rigor, independence and integrity protect OKX's people, assets and reputation Where an investigation warrants it, you will be responsible for bringing matters to the appropriate authorities in the US, EMEA and APAC, ensuring each case is built to a prosecutorial standard and supported through to any civil or criminal resolution. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. Extensive international travel on short notice expected in this role. What You'll Be Doing Lead the function and the team. Set the strategy, standards and methodology for internal investigations globally. Own intake, triage and prioritization. Manage and develop a team of investigators that includes former agents. Run investigations. Direct investigations from allegations through findings, including interview strategy, subject and witness interviews, digital forensics and financial tracing. Personally lead the most complex and sensitive matters. Build cases to a prosecutorial standard. Own OKX's framework for deciding which matters warrant escalation to authorities and in which jurisdiction. Build strong cases to the evidentiary and procedural standards of that jurisdiction, and partner with the Litigation team to pursue recovery of losses. Manage engagement with authorities. Where matters are brought to the attention of authorities, oversee OKX's engagement through to resolution, including providing evidence, making witnesses available and responding to legal process, as appropriate. Own law enforcement relationships. Build and maintain relationships and networks with law enforcement and prosecutors worldwide, including federal, state and local authorities in the US, EMEA and APAC. Partner across the company. Work with Compliance, Risk, Finance, HR, colleagues in the Legal department, and business executives to investigate and resolve matters effectively. Strengthen controls and report to leadership. Translate investigative findings into control improvements that prevent recurrence. Report significant matters and trends to senior leadership. What We Look For In You Prior service as an Assistant United States Attorney is required. Experience as a trial attorney in the DOJ Criminal Division, such as the Fraud Section, will also be considered. A substantial record of investigating, charging and trying federal white-collar and fraud cases, including leading grand jury investigations and working closely with federal agents. A deep understanding of what makes a case prosecutable and what prosecutors and police need before they will accept one. In-house or law firm experience leading investigations required. A JD and membership in a US state bar. 15+ years of legal experience. Experience leading and developing investigative teams, including former law enforcement professionals. Sound, proportionate judgment, with a commitment to fairness and due process for the individuals under investigation. Exceptional written and oral communication skills, with the ability to deliver clear findings to senior leadership and credible presentations to law enforcement. Discretion, integrity and composure in sensitive, high-stakes matters. A self-starter who is comfortable working independently in a fast-paced, growth-stage, multicultural environment and across global time zones. Ability to collaborate effectively across functions and earn the trust of stakeholders at every level. Nice to Haves Experience in financial services or digital assets. Exposure to cases involving cryptocurrency or blockchain tracing. Experience engaging with foreign law enforcement and prosecutors, or with international cooperation mechanisms such as MLATs, particularly in Asia-Pacific. Supervisory experience within a US Attorney's Office, such as a unit chief or deputy chief. Global investigations experience. Language capabilities: Mandarin Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $240,426 - $360,639 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic’s Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world’s largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add. We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas: Scaling and infrastructure. Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online. Velocity. The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform. Inference engine. The software between the accelerator kernels and the routing layer that serves every request. Performance. Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance. This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like. Key responsibilities Own the programs that scale Claude’s serving fleet across accelerator and cloud platforms, from early direction through delivery. Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path. Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision. Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps. Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic’s central Infrastructure org. Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams. Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion. Own inference readiness for model launches alongside our launch TPMs. Minimum qualifications 7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it. Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking. A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly. A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep. The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers. Strong written communication, including plans, reviews, and executive updates that many teams depend on. Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit. Care about Anthropic's mission and about serving frontier AI safely and reliably. Preferred qualifications Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing. Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform. Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services. Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity. Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work. Familiarity with Kubernetes-based orchestration and job scheduling. Experience working with research teams and turning their needs into infrastructure requirements. Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity As a Deputy General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office. The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 9+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. What You’ll Be Doing Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe. Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company; Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel; Supporting HR and compliance by advising on internal investigations and interviewing employees; Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues; Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice. Partner directly with senior regional leadership to operationalize their strategic direction. What We Look For In You Attorney licensed to practice law in the US. 9+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters; Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment; Ability to effectively advise and build trust with business teams; Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment; Experience working on cross-jurisdictional matters and a global legal team; Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences; Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $200,355 - $300,533 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity As an Associate General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office. The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 7+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services What You’ll Be Doing Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe. Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company; Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel; Supporting HR and compliance by advising on internal investigations and interviewing employees; Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues; Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice. Partner directly with senior regional leadership to operationalize their strategic direction. What We Look For In You Attorney licensed to practice law in the US. 7+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters; Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment; Ability to effectively advise and build trust with business teams; Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment; Experience working on cross-jurisdictional matters and a global legal team; Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences; Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,733 - $257,599 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Container runtimes were designed for general-purpose software workloads. AI inference is not a general-purpose workload. Running large models at production scale exposes cracks in every layer of the container stack: runtimes unaware of GPU memory constraints, images that take minutes to pull when a model needs to scale to thousands of replicas, and isolation mechanisms that weren’t designed for the multi-tenant serving environments that production AI requires. The tools the industry has relied on for a decade weren’t built for this, and patching around those limitations at higher layers only goes so far. Baseten owns the entire pipeline, from the moment a developer pushes a model to the moment a request gets a response. That vertical ownership means we can fix these problems at the root. The Runtime Fabric team is doing exactly that: purpose-building the container runtime and storage layers for AI inference workloads, led by some of the world’s top containerd maintainers. As Engineering Manager for Storage Products on the Runtime Fabric team, you will lead the engineers who build and run the storage products behind that stack: the Baseten Delivery Network (BDN), which sits in the cold start path of every model on the platform, the snapshotters and filesystems that expose model weights and container images to a running container, and the storage that model deployment and training need next. The team is advancing the next generation of caching for inference workloads, from the origin tier to the GPU host. You will own reliability for the area as a measured outcome, report to the head of Runtime Fabric, and stay close to the code through design and code review. If you’ve managed systems engineers and have hands-on experience with caching, content-addressable storage, or distributed filesystems, we’d love to talk. EXAMPLE INITIATIVES - How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/ - Extending BDN from model weights to container image layers, training checkpoints, and deployment artifacts - Lazy-loading snapshotters and block-level delivery (EROFS, FUSE, ublk) so a container can start before the full image or model has arrived RESPONSIBILITIES Team Leadership and Culture - Hire and grow a team of 5 to 10 systems engineers with storage, caching, and Linux expertise - Run the team’s planning and delivery: scope work against the Runtime Fabric roadmap, set priorities, and ship on a predictable cadence - Provide regular coaching, feedback, and career development support to your direct reports - Own on-call health for the team’s services, including escalation paths and follow-through on incidents Technical Direction - Guide the architecture and evolution of the Baseten Delivery Network: the tiered caching and weight delivery product that makes cold starts 2-3x faster and eliminates thundering herd failures during burst scaling events - Shape storage products tailored to Baseten’s workloads: extend BDN from model weights to container images, training checkpoints, and deployment artifacts, and define the interfaces that model deployment, training, and customers use to reach them - Oversee the on-host side of delivery: lazy-loading snapshotters, EROFS and overlayfs layouts, and block-level delivery (FUSE, ublk) for multi-gigabyte files - Own reliability of the delivery path as a measured outcome: end-to-end instrumentation from snapshotter initialization to first inference request, targets for cold start and cache behavior, tolerance for failing upstream registries and object stores, and safe rollout of changes to a path every customer depends on - Make the delivery path work across heterogeneous clusters and cloud providers, each with its own object store and network - Review designs and code across the area, and take on hands-on work where it unblocks the team - Champion the team’s contributions back to containerd and the snapshotter ecosystem alongside the maintainers on the Runtime Fabric team Cross-Functional Partnership - Act as the point of contact for storage across Baseten, ensuring model deployment, training, and platform teams have the integration support they need - Optimize requirements for the underlying storage platforms with the infrastructure team: object storage, local NVMe and block storage, and network bandwidth per cluster, so that capacity and provider decisions account for what the delivery path needs - Manage the team’s dependencies in both directions: sequence work that model deployment, training, and infrastructure teams block on, and negotiate interfaces and timelines with the teams and upstream projects the storage path depends on - Work with the head of Runtime Fabric and product stakeholders to prioritize storage investments based on customer impact and infrastructure reliability - Communicate team progress, technical trade-offs, and incidents clearly to the team and to leadership REQUIREMENTS - Experience managing a team of engineers in a systems, infrastructure, or storage context, including hiring and performance management - Hands-on background in distributed storage systems, content-addressable storage, or large-scale caching infrastructure - Strong systems programming background in Go, Rust, and/or C/C++, with the ability to engage credibly in code reviews and architectural discussions - Working knowledge of the Linux storage stack: filesystems, the page cache, block devices, and mounts - Understanding of how container images are structured, stored, and delivered at scale - Strong written and verbal communication skills, with the ability to influence without authority across teams NICE TO HAVE - Contributions to containerd/containerd, snapshotter projects (stargz, soci, nydus, overlaybd), distribution/distribution, or closely related open-source projects - Familiarity with lazy-loading snapshotters or peer-to-peer image distribution - Experience with EROFS, FUSE, ublk, or io_uring - Experience building or operating CDN, object storage, or large-scale caching infrastructure - Experience running storage services on Kubernetes BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Director, Infrastructure Lease Accounting to lead technical accounting for our most complex infrastructure and energy arrangements — the data center leases and related structures underpinning our recently significant investment in American computing infrastructure. As we continue our rapid growth, you will ensure the financial statement accuracy of the most technically complex contracts we enter into. This is an opportunity to be at the heart of one of the fastest-scaling companies in the industry, and to shape how Anthropic accounts for the highest-stakes arrangements underpinning our compute and energy portfolio. You will serve as the technical accounting subject matter expert for arrangements spanning data center leases (ASC 842), and counterparty or joint-venture structures (ASC 810 VIE analysis). You'll work closely with Real Estate, Legal, Finance, and external auditors to ensure accounting implications are understood before commitments are made. Responsibilities Serve as the technical accounting subject matter expert for Anthropic's most complex infrastructure arrangements, leading classification, measurement, and subsequent accounting judgments Apply ASC 842 to complex lease arrangements, including lease identification, modifications, reassessments, and embedded leases within compute, colocation, and data center contracts Apply ASC 810 to counterparty and joint-venture structures, including variable interest entity (VIE) analysis for special purpose entities Apply ASC 815 to energy and infrastructure arrangements, including consideration of embedded derivatives Lead technical accounting analysis and memo preparation for new arrangements, ensuring positions are well-reasoned, supported, and auditor-ready Partner with Real Estate, Legal, and Finance teams during contract negotiation and execution to ensure accounting implications are understood before commitments are made Serve as a trusted finance partner to non-finance stakeholders — explaining the financial statement impact of their decisions in clear, simple terms they can act on Serve as a key point of contact with external auditors on technical accounting matters within your portfolio Mentor accounting professionals across the Infrastructure Accounting team on technical accounting matters Drive process improvements and automation, including leveraging AI tooling, to enhance the efficiency and accuracy of technical accounting work Minimum qualifications Have 12+ years of progressive experience in accounting, with meaningful time in a technical accounting role Hold a Bachelor's degree in Accounting or Finance; CPA required Possess strong technical accounting knowledge of ASC 842 (leases), ASC 810 (consolidation, including VIE analysis), and ASC 815 (derivatives and hedging), applied to real arrangements Have a track record of authoring and defending technical accounting memos on complex, judgment-intensive arrangements Demonstrate strong analytical abilities and comfort working with large, complex contracts and datasets Have a track record of improving scalable technical accounting processes in fast-moving environments Are adept at translating technical accounting concepts into financial implications for non-finance stakeholders Communicate clearly and influence effectively across cross-functional partners — Real Estate, Legal, Finance, and Procurement Have experience partnering with engineering, infrastructure, or operations teams to improve financial reporting and cost transparency Preferred qualifications Background in a Big 4 technical accounting practice (SEC reporting / technical consultation) combined with industry experience Experience at hyperscalers, utilities, or energy companies with meaningful PPA, REC, or commodity-arrangement exposure Experience with renewable energy contracts, carbon markets, or related clean-energy accounting frameworks Exposure to data center and compute-related infrastructure arrangements (including colocation, dark fiber IRUs, and equipment leases) Experience with lease accounting software and derivative / hedge accounting systems at scale SQL proficiency for querying and analyzing large contract and accounting datasets Knowledge of AI/ML infrastructure and associated cost structures Experience applying AI tooling (including Claude) to technical accounting research, memo drafting, or close automation Proven ability to navigate ambiguity and drive results in rapidly changing environments The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Philippines; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive, clinical Medical Receptionist & Insurance Specialist to support our client's fast-paced Orthopedics, Pain Medicine, and PM&R practice. The ideal candidate has strong clinical nursing experience and a proven track record in high-volume phone engagement, recent eClinicalWorks (eCW) navigation, and thorough insurance verification, consistently converting inquiries into scheduled appointments with warmth and accuracy. Patient Engagement & High-Volume Calls Manage high-volume inbound and outbound telephone calls, including prompt callbacks for missed calls and new inquiries. Re-engage inactive patients and follow up on no-shows to keep treatment plans on track. Drive appointment conversion by building immediate rapport, addressing patient hesitation, and answering benefit questions to secure scheduled visits. Maintain complete and meticulous documentation of every patient interaction in the EHR. Insurance Verification & Benefits Review Perform full-scope insurance verifications—evaluating active/inactive coverage, effective dates, copays, coinsurance, deductibles (met vs. remaining), and out-of-pocket maximums. Differentiate between HMO, PPO, Commercial, Medicare, Workers' Compensation, and PIP policies to determine accurate patient financial responsibility. Identify and coordinate referral and prior authorization requirements before patient visits. Ensure in-network vs. out-of-network benefits and policy limitations are clearly verified. Scheduling & Operations Manage and optimize complex physician calendars using eClinicalWorks (eCW). Confirm, schedule, and reschedule patient visits while maintaining organized follow-up queues. Support external outreach by liaising with referring physician offices, attorneys, and medical-legal contacts to support practice volume growth. Requirements Medical VA Experience: 2+ years of virtual assistant support for a U.S.-based medical practice (handling phone workflows, scheduling, verification, and remote physician collaboration). Software Proficiency: Recent, hands-on experience using eClinicalWorks (eCW) . (Note: Outdated experience with eCW will not be considered). Insurance Expertise: Deep operational knowledge of insurance mechanics beyond basic data entry (HMO/PPO, deductibles, prior auths, commercial payers, Medicare). Communication & Presence: Exceptional English language skills with a cheerful, upbeat, and professional phone demeanor capable of building quick rapport. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm EST.
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