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Location: Japan Go-to-Market (GTM) Manager (Japan/Asia) Location: Tokyo, Japan (must be based in Japan) Reports to: Head of Marketing & Growth About Startale Startale Group is a Japan-born global startup in onchain finance (Web3/blockchain), on a mission to build the next civilization by bringing the world onchain. We're vertically integrated by design — the chain (Soneium, our Ethereum L2 with Sony Block Solutions Labs; Strium with SBI), the currency (JPYSC stablecoin), onchain finance infrastructure, and the consumer super-app that ties it together, Startale App. Raised ~¥10B (~$65M) in Series A from Sony, SBI and others Startale App: 210,000 monthly users At WebX (July 2026) we announced Startale OFK (onchain finance infrastructure) and the Visa-enabled Startale Card ~65 people across 20 nationalities; English is our working language The world is moving from paper to online to onchain. We're building the products that make that shift usable for everyone — and Startale App is where real users meet it. About the Role We're hiring a Go-to-Market (GTM) Manager to own how Startale App reaches, converts, and keeps users. This is a product-growth role, not a communications or PR role: you live in the funnel, the experiments, and the metrics. You'll take payments products and features to market, decide who they reach first and what makes them stick, and help create onchain financial products that people use every day. Startale App is early, growing fast, and aimed at millions of users. You'll help build the growth engine from an early stage. Priorities shift with the market and with regulation, and you will often be directly involved in choosing what a good strategy looks like. In your first six months you might: Identify core regions for Startale App to expand in. Plan and run various product launches such as the Startale Card in Japan and other key markets Have a firm understanding of demand and needs of users in core regions, and provide product optimisation feedback to drive onboarding and conversion. Run a campaign tied to a real spending moment, and measure impact against company OKRs. What You'll Do Payments & Card Growth Drive adoption of the Visa-enabled Startale Card: acquisition, activation, first transaction, and repeat usage. Grow stablecoin payments and on- and off-ramp usage, and treat conversion at each step as a number you own. Build campaigns around real spending moments, including yen-dollar settlements. Bring proven playbooks from crypto card programs and exchange growth teams, and adapt them to Japan. Growth Marketing Run acquisition, activation, engagement, and retention across organic, community, and paid channels. Partner with Product to sharpen onboarding and the end-to-end user journey. Find the leverage points across the lifecycle and push conversion up continuously. Design and run experiments and A/B tests, and let the results decide. Product Marketing Turn technical product updates into content users understand and act on — landing pages, blog, email, social, in-app, and announcement copy. Run competitive research and user insights to keep positioning sharp. Analytics & Experimentation Measure launch and campaign performance against product growth metrics and onchain metrics, not vanity numbers. Add payments to the scorecard: card activation, transaction frequency, and on-ramp conversion sit next to user growth. Regulatory-Aware Delivery (Japan) Stay current on crypto and financial-product regulation in Japan, and engage directly with the regulatory/compliance side. Partner with Product to translate those requirements into go-to-market, messaging, and campaigns that can actually ship in Japan. Find the compliant, Japan-viable way to deliver each launch — so growth keeps moving without hitting regulatory friction late. Cross-functional Collaboration Work day-to-day with Product Managers, Designers, and Community to ship launches that land. Keep messaging and experience consistent across the product and every channel. Must-Have 4–7 years in Product Marketing, Growth Marketing, or Digital Marketing for a digital product (ideally a consumer fintech, payments, or crypto app). Native-level Japanese and business-level English (English is the internal language). You've launched digital products or features end-to-end — plan through execution — and can point to what the numbers did. Strong command of GTM strategy and product positioning. Hands-on with multi-channel growth campaigns (organic, community, paid). Analytical by default: you measure campaign performance and user behavior and change course on the data. Sharp writer and communicator; comfortable running several projects at pace across teams. Nice-to-Have Consumer tech, fintech, SaaS, gaming, or Web3. Mobile app marketing and product growth. Product analytics tools (Mixpanel, Amplitude, Google Analytics). Lifecycle marketing / CRM / user-engagement campaigns. Experimentation and A/B testing frameworks. Card program marketing: activation and usage campaigns, or co-marketing with a card scheme. Experience marketing on- and off-ramps, stablecoin payments, or exchange campaigns in Japan and Asia (fintech or crypto). What Winning Looks Like You own monthly active users, card activations, and payments usage, and you grow all three month over month with repeatable acquisition strategies in identified core regions. You don't wait for a brief; you find the next experiment, ship it, read the result, and run the next one. You care that the product is genuinely good, and you make more people feel it. Compensation & Benefits Competitive salary, plus stock options (depending on the evaluation). Take discretionary leave when you need it. Flexible, remote-friendly working (Tokyo hybrid base). Annual global workation (past: Croatia, Turkey, Dubai, Korea, and more). Premium tooling and real budget for AI — we don't make you fight your setup. Why Join Own the go-to-market for a Visa-enabled card and stablecoin payments at the moment they launch, with the metrics and the mandate to match. Work alongside world-class engineers, designers, and product leaders — a small, high-ownership team across 20 nationalities. Own meaningful initiatives with direct, measurable user impact. Grow inside one of the fastest-moving industries in technology, backed by Sony and SBI.

Location: Baku Workplace: onsite ABOUT US   Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship. ROLE OVERVIEW The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on. Key Responsibilities Strategic Leadership & Ownership Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps. Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities. Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams. Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the SDLC . Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data. Technical Excellence Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6). Define and maintain standards for test code quality - including code reviews, PR contributions, reusable libraries, and modular test design. Deep understanding of Git workflows - branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories. Expert-level knowledge of CI/CD pipelines - design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar). Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage. Drive adoption of infrastructure-as-code practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production. Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations. AI Integration & Innovation Proven track record of using AI in day-to-day QA activities - not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging. Champion and operationalize AI-assisted quality engineering across the organization - specifically using Claude AI for code generation, test design, automation scripting, and documentation. Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards. Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation. Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates. Team Leadership & People Development Lead, mentor, and develop a distributed team of 30+ QA professionals - including QA Leads, Senior QA Engineers, and QA Engineers - across multiple time zones (Americas, Europe, Asia-Pacific). Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety. Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders. Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members. Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery. Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset. Process Rigor & Quality Governance Enforce rigorous QA processes across the organization:  • Test case management : Create, maintain, and execute comprehensive test cases in Qase with full traceability (pass, fail, blocked statuses). Bug documentation : Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards. Automation framework documentation : Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute. QA Score : Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability. Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly. Conduct root cause analysis on production escapes and implement systemic corrective actions. Cross-Functional Collaboration Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle. Work effectively in Agile/Scrum environments - participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies. Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes. Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator. Common Expectations Across All QA Roles Must be technical and able to write code for testing and automation. Use Claude AI to assist in code creation, automation, and test design. Follow QA processes rigorously: create and execute robust test cases in Qase , maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file Staging Bugs with detailed documentation following training standards. Contribute to iterative improvements in QA Score and testing processes. Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning. Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups. Required Qualifications 15+ years of experience in QA/Quality Engineering , with at least 6+ years in Senior Manager or Director-level roles . Proven experience leading teams of 30+ people distributed across multiple time zones and cultural contexts. Hands-on technical proficiency - you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java. Deep expertise in test automation frameworks : Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL. Performance testing experience : K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests. Expert knowledge of Git : branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos. Expert knowledge of CI/CD : designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures. Demonstrated use of AI tools in professional QA work - Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples. Strong understanding of Agile/Scrum methodologies and experience operating within and across Agile teams. Experience with test management platforms (Qase, TestRail, Zephyr, or similar). Excellent communication skills - ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience). Preferred Qualifications Experience in the video game, fintech, or e-commerce/payments industry - understanding the unique quality challenges of high-throughput transaction systems. Experience with cloud-native architectures (GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures. Familiarity with containerization and orchestration (Docker, Kubernetes) for test environment management. Experience building or managing unified test environments - non-production environment strategies that enable safe, deterministic, and scalable validation. Knowledge of security testing fundamentals ( OWASP , penetration testing, vulnerability scanning). Experience with data pipeline testing and data quality validation. Background in establishing QA Centers of Excellence or transforming QA organizations from manual-heavy to automation-first. What Success Looks Like (First 12 Months) 90 days : Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps. 180 days : Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams. 365 days : Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: United States | Miami, USA WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Latin America. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the LATAM territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region. - Serve as the voice of the LATAM market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets across Latin America. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics. - Ability to develop multi-country territory strategies and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. - Must be able to travel. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location. - LatAm Countries Salary: Determined by country. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, Germany Workplace: Remote WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Germany. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the Germany territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners and influencers. - Serve as the voice of the German market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the German enterprise market. - Ability to develop territory strategy and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in German and English. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. COMPENSATION We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, France Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. The Role Higgsfield AI is seeking a Regional Director, GTM – France to lead our commercial growth across the French market. This is a senior individual contributor role responsible for developing enterprise relationships, driving new customer acquisition, expanding strategic accounts, and serving as Higgsfield's market leader in France. You will work closely with Marketing, Product, Customer Success, and Leadership to accelerate adoption of Higgsfield's AI platform across leading brands, agencies, media companies, and enterprises. The ideal candidate has a proven record of selling complex SaaS or AI solutions, deep knowledge of the French enterprise landscape, and thrives building business in fast-moving, high-growth environments. This position is based in France. What You'll Do Drive Revenue Growth - Own the French territory and deliver against ambitious revenue targets. - Develop and execute territory strategies to acquire new enterprise customers and expand existing relationships. - Manage complex, multi-stakeholder sales cycles from prospecting through contract execution. - Accurately forecast pipeline and revenue while maintaining strong CRM discipline. Build Executive Relationships - Develop trusted relationships with C-level executives, marketing leaders, creative teams, and digital transformation stakeholders. - Position Higgsfield as a strategic AI partner helping customers transform content creation and marketing workflows. - Represent Higgsfield at customer meetings, industry events, conferences, and executive briefings. Partner Cross-Functionally - Collaborate closely with Product, Marketing, Customer Success, Legal, and Solutions teams to deliver exceptional customer experiences. - Provide market intelligence and customer feedback to influence product roadmap and go-to-market strategy. - Support customer onboarding and long-term account growth. Expand Higgsfield's Presence - Build brand awareness and strategic partnerships across the French AI, advertising, media, and enterprise ecosystem. - Identify emerging market opportunities and develop scalable growth initiatives. - Serve as the voice of the French market internally. What We're Looking For - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Proven history of consistently exceeding enterprise sales quotas. - Experience selling into large enterprise organizations and navigating complex procurement processes. - Strong executive presence with exceptional communication and relationship-building skills. - Deep understanding of the French business landscape and enterprise buying process. - Experience managing long, consultative sales cycles. - Highly entrepreneurial with the ability to build territory strategy independently. - Strong collaboration skills across cross-functional global teams. - Native or fluent French and professional English proficiency. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing network across French enterprise brands, agencies, media organizations, and technology leaders. - Experience working within a high-growth startup environment. - Knowledge of PLG and enterprise sales motions. - Experience with Salesforce, HubSpot, or similar CRM platforms. Compensation We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Palo Alto; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   This role focuses on building and operating the next generation of data infrastructure at Mistral AI. You will be a core contributor to our evolution, helping us design and scale massive compute fleets and storage systems designed for high performance and scalability. You will help us move toward a future of decoupled control and data planes, scaling big data compute and storage platforms while ensuring secure and governed data access for MLOps and research. You will take full lifecycle ownership: from architecting the migration away from legacy orchestrators to implementing production-grade pipelines and participating in on-call rotations for critical training jobs.     What You Will Do   • Build & Scale: Help us reach our goal of operating massive distributed compute and storage systems • Global Orchestration: Architect and maintain multi-cluster orchestration layers to optimize workload placement across diverse hardware and regions. • Design Future-Proof Storage: Architect our transition to modern storage formats to handle fine-tuning datasets at a scale that anticipates exabyte growth. • Platform Engineering: Contribute to the development of our internal training platform, ensuring seamless model training and fine-tuning capabilities across Kubernetes and SLURM based environments. • Metadata & Lineage: Implement and manage systems to provide clear visibility and lineage as our data and model pipelines grow in complexity. • Operational Excellence: Use modern deployment workflows to manage cloud-native deployments, ensuring our data platform can scale by orders of magnitude while remaining reliable and efficient.   What We're Looking For   • Have 4+ years of experience in Data Infrastructure, MLOps, or Infrastructure Engineering. • Have experience or a strong interest in supporting foundational compute and storage platforms. • Are proficient in Python and enjoy solving the "brittle data lake" problem with modern, columnar storage standards. • Are well-versed in Kubernetes-native tooling and excited to debug large-scale distributed systems across multi-cluster environments. • Take pride in building and operating scalable, reliable, and secure systems from the ground up. • Are comfortable with ambiguity and the challenges of building high-scale infrastructure in a rapid-growth AI environment.     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: New York, NY; Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems , running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. About the Role... We are hiring for Android Engineers at various levels, and below you can find more information about the teams we're hiring for: Math Progress: The Math Progress team builds the experiences that connect Duolingo's math lessons into a cohesive learning journey. We help learners find the right content by improving how they navigate topics, grades, and the course path, and we make their learning progress visible through mastery signals, scored reviews, and personalized practice. The team works cross-functionally and experiments rapidly to help learners build momentum and continually strengthen their math skills. Long-Form Learning: The Long-form Experience team owns Stories and DuoRadio, Duolingo’s immersive reading and listening experiences that help learners understand real-world conversations. You’ll build engaging, interactive experiences that help learners apply their language skills. We’re also building a brand new long-form session from 0 to 1, and you’ll play a key role in bringing it to Android 🧠  You will... Collaborate on software projects with product design and backend aspects Develop, release, and maintain native Android application features in Kotlin Mentor and set technical direction for junior engineers on the team ✅  You have... A Bachelor’s degree in Computer Science or a related technical field Programming experience in Kotlin on Android The ability to communicate technical issues effectively to technical and non-technical stakeholders ⭐  Exceptional candidates will have... Strong programming experience building reactive Android apps Demonstrated self-direction, with a desire both to learn new techniques and mentor others Experience designing clean and maintainable APIs Experience writing unit tests and testable code The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $153,000 — $207,000 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: Americas Remote Hi, I'm Manu, Engineering Manager at Customer.io . We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. What you'll bring: Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line. Engineers with customer focus You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience. A healthy disregard for “the way things are done” You bring rigor and creativity. Best practices matter, but never more than forward motion. What You’ll Do Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data Lead architectural decisions around performance, reliability, and real-time event processing Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship Leverage AI tools to prototype, move faster, and make better decisions What we're looking for Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages) Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast Comfort working in cloud-native environments (AWS, GCP) Familiarity with APIs, observability, and operating production systems A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges. Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: San Francisco Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. Your Impact As a Business Development Manager you will be the driving force behind Unlimit’s commercial growth in one of our most strategic markets. You will own and execute the go-to-market strategy, and establish Unlimit as a dominant fintech infrastructure partner across the region. You will play a critical role in expanding our footprint across enterprise and high-growth segments, forging key partnerships, and unlocking new revenue streams. Working at the intersection of finance, technology, and AI-native infrastructure, you will help shape how businesses—and autonomous agents—interact with global financial systems. What we’re looking for We’re looking for a commercially driven, strategic leader with a strong track record in fintech or payments, and deep understanding of the US market. Proven experience (5+ years) in commercial roles within fintech, payments, or financial infrastructure Strong track record of driving revenue growth, scaling teams, and delivering against ambitious targets Deep understanding of the cross border payments ecosystem Experience building and executing go-to-market strategies for complex, API-driven or platform-based products Strong network across enterprise, and high-growth tech companies in the US Strategic thinker with hands-on execution mindset Experience working in fast-paced, high-growth, and globally distributed organizations Ability to collaborate cross-functionally with product, engineering, and operations teams Exceptional communication, negotiation, and stakeholder management skills What we Offer The chance to create and shape a new direction for the business — leading landmark deals, opening new markets, and designing the global partner ecosystem from the ground up Direct access to and influence with the executive leadership team, contributing to Unlimit’s international growth strategy at the highest level The opportunity to represent Unlimit on the global stage: travelling internationally, meeting with senior industry stakeholders, and participating in flagship fintech and commerce events A truly international team and a company culture that thrives on pioneering new markets, where innovation, ambition, and results are recognised and rewarded Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Barcelona, Spain Appodeal is a dynamic US-based product company with a truly global presence. We have offices in Warsaw, Barcelona and Parkland (FL), along with remote team members located around the world. Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space. Why Appodeal? At Appodeal, we’re more than just a company—we’re a team united by a common mission: Help people discover and grow their talents through products that enable successful mobile app businesses! We take pride in our cutting-edge product and our internationally dispersed team of talented professionals. Here’s what we value, and what we hope you do too: Seek the Truth and Say It with Care: We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t. Leverage Data to Build Product: Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them. We Work Together to Serve Others: No closed doors between teams. We share what we learn and win as one company first. Insist on Higher Standards: We don’t settle for “good enough”. We question it and push for better. Passionate Curiosity Fuels Perseverance: We ask “why”, take on ambiguous problems and keep going when they get hard. Lean Startup Mentality: Start Small, Iterate Quickly: Think big, ship an MVP first and learn fast. No big-bang releases. Ownership and Accountability: We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn. About the role Our gaming business builds and scales a portfolio of casual, ad-monetized evergreen games (cards, words, puzzles, board games) from Barcelona. We’re rebuilding it as an AI-native team : instead of departments and management layers, we work in small squads, and each squad runs like a small studio that owns 1–3 games end to end: product, UA and monetization together. The reporting, coordination and analysis that used to need middle managers are handled by shared data and LTV models, AI agents and automation. The model follows "From Hierarchy to Intelligence" by Jack Dorsey (Block) and Roelof Botha (Sequoia Capital), and uses a few simple roles: Builder (IC): everyone builds. DRI (Directly Responsible Individual): owns one result end to end, has real authority over the squad’s effort and picks the team. It’s a role, not a rank. Player-coach: sets the standard of a discipline for all squads and makes their expertise easy to reach. A coach is accountable for the standard and for being available, not for other people’s numbers or growth. Advisor: brings outside expertise without owning a result. This seat is the player-coach for ad monetization, filled as an advisor. It’s an advisory engagement, not employment: part-time, fully remote, with scope and hours agreed together. You won’t own a squad, a team or a revenue number. The squad DRIs own their results, and you raise the monetization craft they work with. Why this seat exists: Monetization is set up game by game, by people with very different backgrounds, and on the same users our titles still earn less than the best competitor in each genre. We want senior, market-calibrated monetization standards and a person every squad can consult and learn from. Responsibilities: Set and keep the ad monetization standards every squad works to. Review and challenge the squads’ roadmaps from a monetization angle against the best casual evergreen titles, and bring in mechanics we haven’t tested. Make expertise easy to reach: regular office hours with squad DRIs and builders, config and experiment reviews, and written playbooks with real examples. Where it helps, open doors to ad networks, DSPs and exchanges relevant to casual gaming. Speak up when a standard isn’t followed. What this role is not: Not a head of a monetization department and not a manager: no direct reports and no team to build. Not accountable for squad or portfolio profit, and not asked to commit to it: each squad’s DRI owns their result. You’re accountable for the standards and for being available in the agreed hours. Requirements: Proven, hands-on experience leading monetization for casual, ad-monetized mobile games (cards, words, board, puzzle or similar evergreen genres). General ad-tech, mediation sales or IAP/midcore monetization backgrounds on their own aren’t enough. A track record of building a fast, rigorous experimentation culture (A/B tests, waterfall optimization, segment-level configs) with measurable business impact. Deep ad-tech knowledge: mediation (MAX, AdMob, in-house), bidding, waterfalls, floors and ad quality. Strong existing relationships with ad networks, DSPs and exchanges in casual gaming. Comfortable working from shared data and LTV models, with AI agents and automation, rather than through an analytics team. You can explain standards so that DRIs and builders from other disciplines can apply them. Format: Advisory, part-time, fully remote, with no office visits. Scope, hours and terms agreed together. A good fit if you’re not looking for a full-time move but want to share what you know. Why Join Us? You’ll shape how a whole portfolio of games makes money, without a full-time commitment. Your advice goes straight into live games, and you’ll see the results. You’ll work with squads that want to learn and move fast. With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team. Join us and help shape the future of mobile app success!

Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As a Solution Operations, you will serve as a strategic business partner to our Solution team. This team, composed of AI Deployment Strategists, Infrastructure Solution Architects, and Applied AI Engineers, designs, deploys, and optimizes AI solutions that directly solve our enterprise customers’ most complex challenges.   You will drive the end-to-end staffing strategy, ensuring alignment between business priorities, operational constraints, and talent deployment. Your mission is to optimize staffing efficiency, reduce time-to-staff, and build scalable processes that enable Mistral to deliver exceptional value to our customers.   It’s a high-impact, hands-on position at the intersection of strategy, operations, and execution. You will work closely with Solutions leadership to develop data-driven staffing plans, align capacity with demand, and implement frameworks that match skills to customer needs. Your work will directly accelerate Mistral’s ability to scale its technical pre-sales and post-sales motions while maintaining operational excellence.   WHAT YOU WILL DO   Worldwide Strategic Staffing & Capacity Planning - across all geographies • Develop and execute a forward-looking staffing strategy aligned with business forecasts and needs, including resource allocation, staffing ratios across regions, and technical deployment metrics. • Build and maintain a prioritization framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer engagements. • Accelerate time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements. • Act as a strategy partner to the Director of Solutions, providing insights on organizational design, role evolution, and scaling plans.   Data-Driven Staffing Optimization • Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue. • Create and maintain reporting mechanisms to track staffing KPIs, including time-to-staff, skill gaps, and deployment success rates. • Synthesize and implement actionable recommendations to improve staffing processes and cross-functional alignment.   Scalable Staffing Systems & Automation • Design and implement scalable processes, automations, and tools to streamline talent deployment and reduce operational friction.  • Optimize the Mistraler lifecycle (onboarding to project allocation) by ensuring seamless transitions and maximizing team productivity.  • Identify and eliminate bottlenecks in staffing workflows, leveraging automation to enhance agility and responsiveness to customer needs.   Cross-Functional Collaboration • Partner with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer demands and business priorities. • Support the development of the Solution team offerings and technical engagement models that maximize customer success. • Collaborate with Product teams to ensure Solutions team feedback is integrated into the product roadmap. Prepare materials for executive reviews, highlighting project successes, challenges, and strategic recommendations.     WHAT WE'RE LOOKING FOR   • 3+ years of experience in strategic operations, staffing, chief of staff or resource management within technical sales, solutions engineering, or professional services environments. • Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities. • Experience in staffing, resource management, or talent deployment is a strong plus. • Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools (e.g., Looker, Hex, BigQuery). • Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities. • Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments. • Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus. • Bachelor’s degree required; MBA or advanced degree preferred. • Fluency in English (native level); additional European languages are a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris; Zurich; Warsaw; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Role Summary   The Data Infrastructure team at Mistral AI is architecting the backbone of our frontier model training and fine-tuning ecosystem. We are building the specialized compute and data fabrics required to power the development of world-class AI.   Our vision is to operate some of the largest compute fleets in production and build data lakes and metadata systems with a roadmap toward exabyte-scale architecture. We are currently in the process of building a high-performance training platform designed for massive scale across both on-premise and cloud-native Kubernetes environments.   We are leading a strategic transition from legacy scheduling to modern orchestration. With numerous clusters distributed across various regions, we are focussed on implementing sophisticated multi-cluster orchestration and cloud-bursting capabilities to better utilize our global resources and ensure our researchers have seamless access to compute wherever it resides. Our mission is to evolve our current systems into a platform that is as durable as it is flexible.   Location: Paris / Warsaw / Zurich / London (hybrid) or remote EU/UK with one hub visit per month.   About the Role   This role focuses on building and operating the next generation of data infrastructure at Mistral AI. You will be a core contributor to our evolution, helping us design and scale massive compute fleets and storage systems designed for high performance and scalability. You will help us move toward a future of decoupled control and data planes, scaling big data compute and storage platforms while ensuring secure and governed data access for MLOps and research. You will take full lifecycle ownership: from architecting the migration away from legacy orchestrators to implementing production-grade pipelines and participating in on-call rotations for critical training jobs.   In this role, you will: - Build & Scale: Help us reach our goal of operating massive distributed compute and storage systems - Global Orchestration: Architect and maintain multi-cluster orchestration layers to optimize workload placement across diverse hardware and regions. - Design Future-Proof Storage: Architect our transition to modern storage formats to handle fine-tuning datasets at a scale that anticipates exabyte growth. - Platform Engineering: Contribute to the development of our internal training platform, ensuring seamless model training and fine-tuning capabilities across Kubernetes and SLURM based environments. - Metadata & Lineage: Implement and manage systems to provide clear visibility and lineage as our data and model pipelines grow in complexity. - Operational Excellence: Use modern deployment workflows to manage cloud-native deployments, ensuring our data platform can scale by orders of magnitude while remaining reliable and efficient. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 4+ years of experience in Data Infrastructure, MLOps, or Infrastructure Engineering. - Have experience or a strong interest in supporting foundational compute and storage platforms. - Are proficient in Python and enjoy solving the "brittle data lake" problem with modern, columnar storage standards. - Are well-versed in Kubernetes-native tooling and excited to debug large-scale distributed systems across multi-cluster environments. - Take pride in building and operating scalable, reliable, and secure systems from the ground up. - Are comfortable with ambiguity and the challenges of building high-scale infrastructure in a rapid-growth AI environment. Location and Remote This role is primarily based at one of our European offices (Paris, London, Warsaw and Zurich). We will prioritize candidates who either reside there or are open to relocating. We strongly believe in the value of in-person collaboration to foster strong relationships and seamless communication within our team. In certain specific situations, we will also consider remote candidates based in one of the countries listed in this job posting — currently France, UK, Poland and Switzerland). In that case, we ask all new hires to visit the local hub: • for the first week of their onboarding (accommodation and travelling covered) • then at least 3 days per month WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: APAC About the Role OKX is looking for a Senior Director of AI to lead both people and product — building and managing a high-calibre AI team while staying deeply involved in the design, evaluation, and production deployment of autonomous agent systems. This role calls for a leader who leads by doing: technically grounded, sharp on product judgment, and able to translate both into tangible business outcomes. What You'll Do Team Leadership — Build, manage, and develop a team of AI engineers and researchers; own hiring, growth, and performance across the function Agent Product Delivery — Lead end-to-end delivery of autonomous AI Agent products, covering the full lifecycle from requirements and architecture through to production operations Eval-Driven Development — Establish benchmark-driven evaluation frameworks that replace manual iteration with quantifiable quality signals across agent systems Agent Harness Design — Design and implement end-to-end Agent Harness infrastructure to ensure agent stability and reliability in complex, real-world scenarios LLM Orchestration — Orchestrate creative reasoning steps alongside deterministic guardrails, finding the right balance between flexibility and control Engineering Workflow Integration — Embed AI Agent capabilities deeply into core products and engineering pipelines, improving both developer productivity and business value Cross-functional Alignment — Collaborate with product, engineering, and business teams to ensure technical direction stays tightly aligned with strategic priorities What We're Looking For Must-have Master's or PhD in Computer Science, Artificial Intelligence, or a related field (PhD preferred) 10+ years of experience in AI/ML research, productization, or platform development, including core technical or leadership roles at globally recognized technology companies Deep expertise in LLMs and Generative AI, deep learning, reinforcement learning, recommendation systems, and related areas Proven track record of translating AI capabilities into measurable business outcomes End-to-end delivery experience with autonomous AI Agent products, from inception and architecture through to production operations Hands-on experience integrating AI deeply into engineering and development workflows — such as AI coding assistants, automated code review, or developer productivity tooling Proficiency in Mandarin and English is required to collaborate across our multilingual, cross-regional teams Nice to have Background at an AI-native startup or frontier AI lab, with familiarity with fast-cycle product iteration AI publications, patents, or industry-recognized technical contributions Familiarity with the unique technical challenges of applying AI in crypto, fintech, or high-frequency data environments Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Larnaca, Cyprus This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia. Relocation conditions: A 2,000-euro relocation bonus (3,000 euros if relocating with family). This project focuses on enabling enterprise grade AI and GenAI capabilities across banking systems by implementing robust MLOps practices and cloud native infrastructure. The goal is to standardize how AI models are deployed, monitored, and governed in a secure and compliant way. Design and maintain CI/CD and MLOps pipelines for AI/ML solutions. Deploy and operate AI workloads on Azure Machine Learning, Azure OpenAI, AKS, Azure Functions, and Azure DevOps. Automate infrastructure using Terraform, Bicep, or ARM templates. Implement secure deployment practices: RBAC, Key Vault, managed identities, private endpoints, network isolation. Set up monitoring, logging, alerting, and operational support for AI services and model endpoints. Support model versioning, release management, rollback, and production governance. Work closely with data scientists, AI engineers, cloud architects, security, and banking IT teams. Ensure solutions meet banking standards for security, auditability, resilience, and compliance. 7+ years of DevOps, Cloud Engineering, Platform Engineering, or related experience. Strong experience with Azure DevOps, CI/CD pipelines, Git, YAML, and release management. Experience with Azure Machine Learning and/or MLOps platforms. Practical knowledge of Azure OpenAI, GenAI applications, or AI service deployment. Experience with Docker, Kubernetes, and AKS. Experience with Infrastructure as Code: Terraform, Bicep, or ARM. Good understanding of monitoring tools such as Azure Monitor, Application Insights, Log Analytics, Grafana. Scripting skills in PowerShell, Python, or Bash. Experience working in regulated enterprise environments, preferably banking, fintech, or insurance. Experience with RAG pipelines, prompt orchestration, MLflow, or Prompt Flow. Knowledge of Microsoft data platforms: Databricks, Synapse, Data Factory, Microsoft Fabric, Purview. Understanding of AI governance, model risk, data privacy, and audit requirements. Experience with Microsoft security tools such as Defender for Cloud or Sentinel.