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Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Software Engineer on the Model Infrastructure team, you'll lead the design and development of the systems that power every AI request at Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external model providers to build a platform that is highly reliable, scalable, observable, and efficient. WHAT YOU’LL DO - Lead the design and implementation of Harvey's Model Infrastructure platform. - Build systems to ensure high availability, low latency, and operational excellence for AI inference. - Design and improve Harvey's Unified Model Controller (UMC) and Model Selector platform to automatically detect model degradations and intelligently route traffic based on reliability, latency, quality, compliance, and cost. - Develop systems for model provisioning, capacity management, failover, and traffic engineering across multiple AI providers. - Integrate new model providers and maintain provider APIs and SDKs, enabling Harvey to rapidly adopt emerging frontier models. - Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end telemetry. - Partner with Product Engineering to support model launches, experimentation, and proactive monitoring of production AI workloads. - Drive infrastructure efficiency through capacity planning, utilization optimization, and cost visibility. - Collaborate with AI Research to build the infrastructure foundation for future model evaluation, training, and deployment. - Lead cross-functional technical initiatives and mentor engineers across the organization. WHAT YOU’LL BUILD - Model Reliability & Operations - Model health monitoring - Automated failover and recovery - Capacity provisioning - Operational tooling and incident automation - Unified Model Controller (UMC) - Policy-based model routing - Intelligent Model Selector - Model health monitoring - Traffic management - Reliability and latency optimization - Provider Platform - Multi-provider architecture - API and SDK integrations - OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, and future providers - Rapid adoption of new frontier models - Observability & Cost Platform - Token usage analytics - Cost attribution - Latency and reliability dashboards - Capacity forecasting - Utilization optimization - AI Platform Foundation - Infrastructure supporting model evaluation - Model deployment and operations - Future model training platform - Agent infrastructure and CcaaS WHAT YOU HAVE - 10+ years of software engineering experience building large-scale distributed systems. - Experience designing and operating highly available production services. - Strong programming skills in Go, Java, Python, Rust, or C++. - Deep understanding of distributed systems, cloud infrastructure, networking, and observability. - Experience leading technical projects across multiple engineering teams. - Ability to balance long-term architecture with pragmatic execution. - Strong communication and collaboration skills. - Passion for building foundational platforms that enable other engineering teams. NICE TO HAVE - Experience with AI infrastructure, LLM serving, or machine learning platforms. - Experience with model routing, inference gateways, or policy-based serving systems. - Experience working with OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source LLMs. - Experience with Kubernetes, cloud infrastructure, and service mesh technologies. - Experience with large-scale observability and SRE best practices. - Experience with data infrastructure technologies such as Kafka, Spark, Flink, Airflow, or Iceberg. - Familiarity with GPU infrastructure or model training platforms. COMPENSATION $236,000 - $340,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Atlanta, GA About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role Ernesta is looking for an experienced Retail Trade Account Executive to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community. At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work. You will be equally focused on growing existing relationships and creating new ones , proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately 20–30% of your month in the local trade community through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities. This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond. What You’ll Do Build and grow Ernesta’s local trade business by developing meaningful, long-term relationships with interior designers, architects, and other trade partners. Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth. Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement. Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects. Business Development: Spend approximately 20–30% of your month externally meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities. Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support. Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment. Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project. Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts. Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth. Partnerships within Retail and HQ: Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom. Host and support showroom events that strengthen Ernesta’s presence within the local design community. Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience. Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth. Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design. What Success Looks Like You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects. You consistently grow revenue from your portfolio through repeat business and deeper account relationships. You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic. New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior. You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing. You are known within the local design community as a knowledgeable, responsive, and reliable partner. You work collaboratively with the showroom team while taking personal ownership of your accounts and results. You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability. Qualifications Include 1–2+ years of relevant experience within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry. Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time. Passion for interior design, home décor, architecture, and the broader design community. Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business. Commercially minded and motivated by achieving sales and relationship-growth goals. Highly organized with strong time management skills and disciplined follow-through. Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with. Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms. Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions. Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership. Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously. Strong written and verbal communication skills across in-person, phone, email, text, and video interactions. High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity. Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events. Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community. Nice to Have Existing relationships within the local interior design, architecture, or home furnishings community. Experience working in a high-end or design-focused showroom environment. Experience managing a portfolio or book of trade, designer, or professional accounts. Experience with custom products, textiles, rugs, furniture, or other home furnishings. Experience with design tools, spatial planning, or custom measurement processes. BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This role pays an hourly rate of $30/hour plus a quarterly bonus.  The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000. #LI-Onsite

About Us At Fundraise Up, we are reimagining the fundraising platform to create the fastest and most convenient way to donate to non-profit organizations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs. What you'll do Build the methodology to forecast first-year revenue from new customers, using donation volume data instead of contract values. Partner with Sales, RevOps, and Finance to validate pipeline data and keep deal value logic consistent with actual and expected donation behavior. Design and maintain a standard model for deal value estimation, using internal benchmarks and historical donation patterns. Build reporting that flags gaps between sales pipeline, donation data, and realized revenue. Support forecast accuracy and board-level reporting, keeping CRM pipeline and financial models aligned. Work with Product and Data teams to improve visibility into nonprofit donation flows. Advise Sales on the financial structure of complex or high-impact deals. Document the forecasting process so it can scale as the GTM team grows. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. Skills and Qualifications 5+ years of FP&A or revenue forecasting experience, ideally including exposure to working alongside a sales team or working in a Deal Desk function. Comfort building a process from scratch, with no existing playbook to follow. Strong financial modeling skills, including forecasting and scenario analysis. Working knowledge of CRM systems, Salesforce preferred. Experience in a transactional or volume-based revenue model (payments, donations, marketplaces, usage-based SaaS) is a plus. Deal Desk title experience is not required. FP&A depth matters more. Comfortable working directly with Sales leadership without formal authority over their team. Compensation The compensation range for this role is $138k - $150k OTE. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location. Perks & Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA and HSA Spending Account. 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers). Generous home office stipend to support your remote workspace. Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars). Charitable giving program and paid volunteer time off with registered non-profits. Additional Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Digital Sales Representative About the job This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our nonprofit accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good. Responsibilities In this role, you’ll: Manage and expand customer accounts within Twilio.org’s Self-Service and Named Account customers across community & social services, public sector, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. Manage entire sales cycles and own a book of business with the goal of closing new revenue, protecting revenue and driving upsell and cross-sells while managing your assigned account list and addressing issues that may arise Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results. Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to execute renewals, address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn Be an owner to drive deals forward, knock down obstacles for our customers and internally, and find the best solution for each customer, and recommend process improvements to support the whole team. Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions. Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. Ability to balance competing priorities and manage multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: At least 5+ years of sales, marketing, and/or operations experience in a technical SaaS/CPaaS space, with a record of top performance. Technical solutions selling experience – including closing experience – and enjoys working with customers to solve their problems. Demonstrated track record of managing business forecasts and financial models. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Entrepreneurial mindset with appetite to define processes and build programs. Record of delivering revenue and gross profit results Deep personal interest in the social impact market and dedicating your career to making a positive difference. Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple. High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change. Strong process-orientation, focus on amplifying improvements in your own work by improving systems and processes across the team. World-class organization, prioritization, and documentation skills. Experience with social impact and public sector entities is a plus. Location This role will be remote, and based in the UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - USA Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes. PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Brand Designer to help shape and evolve the visual identity of PlanetScale across all touchpoints. In this role, you'll be a key member of our Marketing team, translating complex technical concepts into compelling visual stories that resonate with developers and technical decision-makers. You'll craft everything from in-person event experiences to web graphics, merch designs, and creative website assets that make databases feel exciting. What's the job to be done? Visual Brand Development Design web graphics including technical diagrams, illustrations, and interactive visual assets that simplify complex database concepts. Create compelling visual systems for campaigns, product launches, and marketing initiatives. Design for multiple formats and contexts: digital, print, experiential, and merchandise. In-Person Experiences Design booth graphics, signage, and environmental branding for conferences, meetups, and community events. Collaborate with the events team to create memorable, on-brand experiences that stand out Design merch that developers actually want to wear and use. Create branded collateral including banners, posters, stickers, and promotional materials. Website and Digital Assets Design creative website components and landing pages. Design data visualizations and technical diagrams that make complex information accessible. Create social media graphics, blog post imagery, and other digital marketing assets. Develop templates and design systems that enable the team to move quickly. Brand Evolution Collaborate with marketing leadership to evolve and expand the PlanetScale brand identity. Explore new visual directions while maintaining brand coherence. Document design decisions and maintain brand guidelines. These attributes best describe you. A strong portfolio demonstrating versatile design skills across digital, print, and experiential design. Deep understanding of design fundamentals: typography, color, composition, and visual hierarchy. You've figured out where AI actually helps in a design workflow and built process around it. Comfortable working in both brand and production modes. You can think big picture and execute in the details. Strong communication skills with the ability to both articulate design decisions and understand direction. Self-directed and able to manage multiple projects with competing deadlines. Collaborative spirit with the ability to incorporate feedback while maintaining creative vision. What else will help you be successful. Experience designing for technical or developer-focused brands. Proficiency in Figma, Adobe Creative Suite, and other design tools. Comfortable using AI to build a working first draft of a page rather than handing off a static mockup. Understanding of design systems and component-based thinking. Enthusiasm for learning about databases, infrastructure, and developer tools. Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Brand Designer, you'll help shape how developers and engineering leaders perceive and interact with PlanetScale, translating the power of our platform into visual experiences that inspire and inform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $170,000 - $220,000 USD

Location: Almaty, Kazakhstan Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Why this role exists Higgsfield is one of the fastest-growing generative AI companies in the world. A large share of our revenue already comes from business users, but the product wasn't built for them, and there's no dedicated PM. We need someone to build the B2B and Enterprise product from the ground up, own the full path from a corporate email signup to a signed enterprise contract, and turn what's currently a reactive feature stream into a real business line. What you'll actually do • Own the B2B and Enterprise product surface end-to-end: workspaces, roles, SSO, SCIM, audit logs, admin controls, user and asset management, billing and seat management, brand controls, API access for enterprise. • Own the self-serve team-plan motion too: corporate email signup flow, in-product invites, seat expansion, the path from one paying user to a paying team. • Partner with sales on live deals: security questionnaires, compliance responses, contract-blocking features, pilot design. Sit on customer calls, not just receive summaries. • Untangle the workspace and collaboration model: separate identity from content ownership so users can be invited to collaborate without breaking billing or credit pools. • Build the enterprise data residency, retention, and privacy story alongside legal and security. • Design the metrics that matter: corporate-email signup share, team-plan conversion, seats per account, expansion revenue, enterprise pipeline conversion, deal cycle time, loss reasons by segment. • Work directly with Sales, Legal, Security, Applied ML, Backend, Growth, and Payments. Frequent contact with actual enterprise buyers. Must-haves 1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec. 2. Shipped a B2B or Enterprise product at scale, ideally from zero or near-zero. You've built the workspace, the admin, the SSO, the billing, and you've sat across from real buyers to know why each one mattered. 3. Comfortable owning both self-serve growth mechanics and top-down enterprise motion. You don't treat product-led and sales-led as different jobs. 4. Strong technical judgment. You can reason about auth models, permission systems, tenancy, and API surfaces without needing an engineer to translate. 5. You measure in revenue, seats, and cycle time, not features shipped. You can defend a scope cut to Sales and a pilot commitment to Engineering in the same afternoon. Who this is not for • You prefer working from complete specifications rather than defining problems yourself. • You want to inherit a mature B2B org. This is zero-to-one. • You are looking for a slower release cycle. We ship weekly, and enterprise deals can compress that to hours. Nice to have • Background at a fast-scaling B2B SaaS, collaboration tool, or developer platform in the US, EU, or Asia. • Direct experience with SSO, SCIM, SOC 2, GDPR, data residency, or enterprise procurement cycles. • Experience turning a strong B2C product into a real B2B business. • Comfort with generative AI, creative tools, or API products. What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A seat where the business line you build shows up on the P&L within the quarter. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits. This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.

Location: Remote, United States Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: We are seeking a highly motivated Program Director to lead Stepful's Surgical Services programs — Surgical Technology and Sterile Processing. This is a high-impact, portfolio-level role for someone who is passionate about healthcare education and committed to expanding access to surgical careers for working adults across the country. The Program Director, Surgical Services will own the full operational and quality lifecycle of both programs — spanning curriculum, skills lab and clinical operations, instructor team leadership, and enterprise client partnerships across 12+ healthcare employer partners in multiple states. Success in this role is measured by student outcomes (certification pass rates, graduation rates, and job placement) and the quality and depth of Stepful's relationships with its clinical and employer partners. This remote role will require occasional travel to employer partner clinical sites and reports to the Senior Director, Operations. If you're energized by the chance to shape how the next generation of surgical technologists and sterile processing technicians are trained — and to do it at scale — we'd love to hear from you. WHAT YOU'LL DO: Program Operations - Own the day-to-day operations of both the Surgical Technology and Sterile Processing programs across didactic (online), skills lab (in-person), and clinical education components. - Safeguard NCCT program approval and applicable state regulatory standing by protecting key outcome thresholds: certification pass rates, graduation rates, and job placement. - Conduct ongoing program evaluation and assessment, using data to surface improvement opportunities and drive continuous improvement across both programs. Instructor Team Leadership - Hire, onboard, and manage a team of full-time staff and a growing contractor/adjunct instructor pool across both programs. - Set quality and performance standards; lead performance calibration to ensure instructional consistency and excellence. - Coach and develop team members, fostering a culture of accountability, continuous improvement, and shared ownership of student outcomes. Enterprise Partnerships & Clinical Operations - Partner closely with the Customer Success team to support multiple healthcare employer partners across multiple states, managing ongoing relationships and ensuring strong program alignment. - Lead client site visits and clinical skills calibration independently, ensuring graduates are practice-ready from day one. - Partner with Stepful's enterprise team to support program expansion and onboarding of new employer partners. Curriculum & Student Success - As the Subject Matter Expert, collaborate with internal curriculum teams to continuously review and strengthen content across both programs, keeping it current with industry standards and employer expectations. - Oversee student progress and performance, including progress monitoring, academic advising, and program completion support. - Experiment with AI tools and other technologies to improve program workflows, reporting, and student outcomes — documenting and sharing what works. WHAT YOU'LL BRING: - 3+ years of experience teaching surgical technology and/or sterile processing fundamentals, including course delivery, assessment, and student support - Active NBSTSA Certified Surgical Technologist or NCCT TS-C certification - 5+ years of clinical or operational experience in a surgical technology or sterile processing clinical setting - 2+ years of experience in healthcare education, training program administration, or a clinical operations role with instructional oversight — experience with regulatory or certification compliance strongly preferred. - Demonstrated experience managing or leading a team, including contractors or adjunct instructors. - Experience working with enterprise clients, clinical sites, or healthcare employer partners - a collaborative, relationship-first approach is essential. - Strong cross-functional skills; comfortable working alongside instructors, students, clinical partners, and internal Stepful teams across multiple states. - Comfort in a fast-growing organization where priorities evolve and initiative is valued. - Willingness to travel to our employer partner sites around the US, up to 20-25% of the time BONUS POINTS IF: - You have experience in EdTech or online/hybrid healthcare training environments. - You've participated in NCCT program reviews, accreditation processes, or state authorization compliance activities. - You hold dual certification across both surgical technology and sterile processing. INTERVIEW PROCESS: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Assignment Review - Virtual Team Interview - Final Onsite Interviews (at our NYC office) BENEFITS AND COMPENSATION: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2026 - 10 public holidays observed for 2026 Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is looking for a Customer Experience (CX) Manager to lead a high-performing support team serving lawyers and professional services teams. Our customers hold their own work to a high standard of accuracy and timeliness, and expect the same from our support. How well your region runs is one of the biggest levers Harvey has on what customers actually experience when they need help. Reporting to the Head of CX, you'll drive operational excellence and accountability across Harvey's global support organization. You'll balance strategic oversight with hands-on execution. This is a role for a leader who thrives in motion: proactive, decisive, and deeply motivated by achieving results through your team. You'll inherit a metric set and processes that need to be better, and we expect you to diagnose what's broken and fix it without being asked. You'll also be one of five CX Managers across the globe, and that peer group is where our operating standard gets set. You're expected to trade what's working across regions and push for the changes you think we should make everywhere, shaping the culture and cadence of a growing support organization. WHAT YOU'LL DO - Run day-to-day support delivery for your region: queue and coverage, triage and handoff, and escalation judgment, measured by First Response Time, Resolution Time, QA, and cSAT. When a number moves, you find the root cause and fix it or scale it. - Set individual performance expectations and stay close enough to the work to spot drift early. Coach against QA results in the moment, and move to a documented plan only when coaching hasn't landed. - Own escalations end to end: triage and severity judgment, customer communication through to resolution, and bug reports Engineering can act on without a follow-up thread. Partner with Product, Engineering, and Go-to-Market to turn recurring escalations into fixes. - Take part in the on-call rotation for customer-impacting incidents, owning the coordination of response and customer communication strategy while an incident is live. - Drive adoption of the AI tools and systems we provide across triage, drafting, deflection, and QA, and pressure-test what CX Ops ships against real queue conditions. - Track how your region performs against the other four, bring what's working to your peers, adopt what's working in theirs, and propose the practices you think should apply globally. - Forecast coverage and staffing against volume, and flag gaps before they have impact. - Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs. WHAT YOU HAVE - 8+ years in customer support or customer experience, including 4+ years managing teams in a high-volume environment serving enterprise customers. - Comfortable operating at Harvey's pace, not a typical enterprise pace. This is consistently the hardest bar for otherwise-strong support managers to clear. - A deep focus on the customer, and real satisfaction in solving the problems that make their work harder than it needs to be. - You are genuinely invested in developing your team, and you know a high bar is part of that. - You manage close to the work. You know what your team's tickets actually look like, not just what the dashboard says. - A change you made to how a support team works that produced a step change, not an incremental gain. You saw the leverage point others in the seat missed. - Ownership of a metric set (FRT, TTR, cSAT, QA, backlog, deflection): what drives each one, what to change when one slips, and the ability to build your own reporting. We use Zendesk, Salesforce, Omni, and Snowflake. - You understand enterprise escalations, from severity judgment through the customer conversation, and can work one yourself: reproduce the issue, read error logs, and troubleshoot API, authentication, and AI output quality issues well enough to brief Engineering accurately. - You can take a process improvement from idea to shipped yourself, and you know which ones to handover to someone on your team instead. - Day-to-day proficiency using AI tools in a production support workflow, not experimentation, and a concrete point of view on how AI is changing what a support team should look like. - Admin-level fluency with Zendesk or an equivalent platform: views, triggers, macros, and routing logic. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. COMPENSATION $144,000 - $216,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end. We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing path for R&D Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time. Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter. Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs. Financial completeness & accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend). Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Stand up new programs Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives. Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise. Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team. Minimum qualifications Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other. Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications 5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization. Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work. Background in accounting, accounts payable, or a month-end close process, including experience with three-way match Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Responsibilities Team Leadership & Coaching: Manage and mentor a team of 7 marketing professionals. Provide clear guardrails and accountability to help them build data-driven consulting skills and lead high-level account strategy. Strategic Planning & Scale: Own the annual strategy, budget, and quarterly initiatives for your team. Turn individual account successes into repeatable playbooks and scalable marketing frameworks that reverse book-of-business utilization declines and improve overall team performance. Operational Strategy & AI Integration: Establish the team's operational strategy and governance model, driving scale and consistency by building out standardized tools, templates, and leveraging emerging technologies like AI to maximize impact and efficiency. Data-Driven Intervention: Translate data and funnel metrics into clear, customer-facing stories. Proactively identify underperforming accounts and build targeted marketing turnaround plans for your team and Customer Success to implement. Playbook Standardization: Create and maintain a library of scalable marketing playbooks categorized by industry (e.g., Retail, Tech, Healthcare), customer tenure, segment, and product configuration to reduce the team's operational load. Performance Analysis: Regularly analyze and report on what is working to gain customer buy-in for communication programs, tying results directly to business impact and customer health outcomes. Team Resilience & Well-being: Maintain sustainable workloads, protect the team's strategic thinking space, and manage day-to-day operational friction in alignment with our "Mind Yourself" value. Qualifications 10+ years experience in B2B, B2B2C, or relationship-driven corporate marketing, with at least 5 years successfully managing and developing a team. Digital health, or fast-growing technology company experience preferred Proven track record of developing corporate marketing strategies that drive measurable user outcomes in high-stakes environments. Exceptional ability to translate complex data and metrics into compelling strategic insights for both internal executives and external client benefits leaders. Demonstrated success in customer-facing roles with a strong track record of persuading diverse customer stakeholders to adopt marketing recommendations. Proven experience working cross-functionally to navigate complex initiatives, manage tight timelines, and handle client account escalations. A self-starter who works well independently, managing teams and objectives proactively without hand-holding. Deep empathy for customer needs, a background in healthcare or employee benefits (highly preferred), and a genuine passion for mental health. Familiarity with JIRA, Salesforce, Tableau, Highspot, and/or Confluence is a plus. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Director, Engagement Strategy, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $150,000 to 206,000 a year. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Content Marketing Manager will develop content that advances Harvey's brand and business goals across editorial, campaigns, and social. This person will turn company priorities, customer insights, and market opportunities into high-quality content, then work across teams to distribute it effectively and measure its impact. This is a role for a strong writer and editor who is equally comfortable shaping strategy and producing the work itself, and who can translate complex legal, technical, and product ideas into clear, compelling stories. WHAT YOU'LL DO - Contribute to Harvey's editorial strategy and help execute the content roadmap set by the Head of Content and Social Strategy. - Write and edit content across formats, including website articles, guides, reports, thought leadership, social series, video scripts, and campaign copy. - Turn complex legal, technical, and product ideas into clear, compelling stories for Harvey's audiences. - Develop content-led campaigns in partnership with product marketing, demand generation, communications, social, and other teams. - Create distribution strategies that extend the reach and value of each major content asset. - Write planned social copy and captions connected to editorial content, campaigns, launches, and brand initiatives. - Partner with the SEO lead to apply search insights to content planning, development, and optimization. - Use audience and performance data to understand what is working and improve future content. - Maintain a consistent, distinctive Harvey voice across channels and formats. - Partner with Content Operations and Publishing to move work efficiently through production, review, and publication. WHAT YOU HAVE - 5+ years of experience in content marketing, editorial, or a closely related discipline, ideally in B2B technology, SaaS, or professional services. - Exceptional writing and editing skills, with a portfolio that demonstrates range across long-form editorial, thought leadership, campaign copy, and social. - A proven ability to translate complex or technical subject matter into clear, engaging narratives for sophisticated audiences. - Experience contributing to an editorial strategy and delivering against a content roadmap, taking ownership of high-quality output end to end. - Strong cross-functional collaboration skills, with a track record of partnering with product marketing, demand generation, communications, and social teams. - Familiarity with SEO fundamentals and comfort using search insights to shape content. - Fluency with content performance metrics and the judgment to turn data into better editorial decisions. - A sharp eye for brand voice and the discipline to maintain it consistently across channels and formats. COMPENSATION $164,000 - $225,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role The GTM Insights & Deal Strategy team plays a critical role in shaping and executing Lyra’s Employer Solutions strategy, and we’re looking for a Global Pricing Operations Senior Associate to join the team. This role will require a balance of analytical and operational skills to help guide the company on driving scalable growth. This individual will act as a strategic bridge between Product, Sales, Finance, and Clinical Ops, ensuring our pricing models are competitive, scalable, and aligned with our mission to transform mental health care. This position is ideal for an individual looking for a dynamic role at a fast-growth startup. Responsibilities Define Employer Solutions pricing strategy to optimize revenue growth, retention and profitability in partnership with Finance, Product, and GTM Leadership Analyze market data and synthesize feedback from customers to understand value drivers and competitive positioning, adapting strategy to meet evolving market demands Translate complex pricing models into simple, sellable structures, partnering with Product Marketing to lead internal enablement and external communication on pricing Partner with operational teams to ensure pricing strategy is scalable, advising on quoting tools, deal desk parameters, and downstream operational processes Serve as a core thought partner for Sales and Customer Success leadership, providing expert guidance on deal structuring for prospective and renewing employers Effectively manage towards deadlines and set expectations on timelines with cross-functional stakeholders Qualifications Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines 5+ years of experience in finance, consulting, business operations, or financial planning & analysis, preferably within SaaS or Healthcare Experience with forecasting, data analysis, and developing financial models to support business decisions, with advanced proficiency in Excel/Google Sheets Exceptional communication skills with the ability to distill complex financial data into clear narratives for GTM leadership and external clients Ability to tackle unstructured and undefined problems, taking ownership, and driving objectives to achieve the desired outcome Experience navigating cross-functional priorities between Clinical, Product, Legal, Finance, and Sales teams A proactive self-starter who can pivot quickly between high-level strategy and granular modeling Excellent organizational and time management skills, including the ability to prioritize and balance multiple deliverables with competing timelines in a dynamic environment Preferred Qualifications Experience with Microsoft Excel and Google Suite Salesforce experience is a plus Experience with B2B or B2B2C products & solutions Background in healthcare or benefits strategy "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Global Pricing Operations Senior Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  * Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) * Lyra for Lyrians; coaching and therapy services * Equity in the company through discretionary restricted stock units * Competitive time off with pay policies including vacation, sick days, and company holidays * Paid parental leave  * 401K with up to 3% matching * Monthly tech allowance * We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want We are seeking exceptional Software Engineering Interns for our 10-week summer program in New York City. As a core member of our engineering team, you'll build and launch features that directly impact real people — helping our members find top doctors and manage medical claims with ease. You'll work alongside a passionate, multidisciplinary team of engineers, designers, and product managers, taking ownership of meaningful problems in a fast-paced, agile environment. This is hands-on experience building the systems that power our mission: transforming the healthcare economy to deliver high-quality, affordable care for all. Select interns will be offered full-time roles upon successful completion of the program. What you will do Use AI to build, optimize, and maintain software systems Collaborate across disciplines to understand our domain and iterate on projects Participate in code reviews, sharing your insights and learning from others Engage in problem solving sessions with senior engineers and team leads where your unique perspective will be valued Deliver a capstone project presentation to engineering leaders and business stakeholders, demonstrating your work and impact What we're looking for Currently pursuing a Bachelor's or Master's in Computer Science or related STEM field (expected graduation Fall 2027–Spring 2028) Solid CS fundamentals with exposure to front-end (JavaScript, React) or back-end (Python, Node.js) technologies; familiarity with databases or cloud platforms (AWS, Docker) is a plus Exposure to or interest in building with AI coding agents (we use Claude Code) is a plus Strong problem-solver who enjoys breaking down challenges and finding elegant solutions Self-starter who takes ownership of their work and is motivated by real-world impact Clear communicator who can discuss technical ideas with both technical and non-technical audiences, and takes feedback well Excited by fast-paced environments and eager to stretch their skills A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use Claude Code, Kubernetes, AWS, Airflow, dlt, dbt, Python, TypeScript, React, Go Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The weekly pay rate for this role is $2,400. In addition to base compensation, this role is eligible for a housing stipend. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Associate Software Engineer, you’ll be embedded in our Engineering organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in doing great work and stay curious about new techniques and technologies. What you will do Use AI to build, optimize, and maintain software systems Collaborate across disciplines to understand our users and iterate on new ideas Protect our users’ privacy and security through secure coding practices Participate in code reviews, sharing your insights and learning from others What we're looking for Recent graduate (Spring 2026) or currently enrolled student (expected graduation of Fall 2026 or Spring 2027), with a Bachelor's or Master's in Computer Science or a related STEM field Solid CS fundamentals with experience in front-end (JavaScript, React) or back-end (Python, Node.js) technologies Experience with a database system such as PostgreSQL or ElasticSearch; familiarity with cloud platforms (AWS, Docker) is a plus Exposure to building with AI coding agents (we use Claude Code) is a plus A track record of shipping high-quality features through internships or personal projects Strong technical writing, analytical, and communication skills Excited to join a high-performing, mission-driven team that values urgency, accountability, and honest feedback A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use Claude Code, Kubernetes, AWS, Airflow, dlt, dbt, Python, TypeScript, React, Go Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The base pay for this role is $165,000. Individual compensation will depend on qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We're looking for a Senior Manager, Product Design to lead the Admin & Enterprise Platform Admin is how firm leaders and innovation teams set up and run Harvey inside their organizations: workflow configuration, permissions and governance, and visibility into how the product is being used. These are the people who decide whether Harvey stays at an account, and Admin is where they see what they're getting from it. Enterprise Platform owns the context and knowledge layer every Harvey product builds from: document management integrations, Vault, connectors, and the research hub. A general model can reason about law, but it can't reach a firm's precedent or matter files that a lawyer would actually cite. It also can't be trusted with them by default, so this team owns how that context is secured and permissioned. What the rest of the product can do is empowered by what this context layer can reach, and design decides whether a lawyer can tell what Harvey found and what it missed. You'll report to the VP Design as a foundational member of the Design leadership team, with portfolio-wide impact on how our product, team, and culture scale. You'll set the operating bar for how we work, and lay foundations for the product that hold for years. WHAT YOU'LL DO Own Admin and Enterprise as a product - Drive strategy and execution for the Admin & Enterprise platforms in close partnership with Product and Engineering, rooted in how champions actually run Harvey inside their firms. - Work directly with customers, research, and usage data to find where champions lose time or lose confidence, and design the workflow configuration, knowledge management, and visibility experiences that fix it. - Tie your roadmap to customer outcomes: faster rollout, wider adoption, and evidence of ROI our champions can take to their own leadership. Build and lead the team - Build, grow, and develop a team of high-craft ICs across systems, product, and prototyping from a small starting footprint. - Own org design, resourcing, and prioritization across four surfaces with very different rhythms, including the conference deadlines that don't move. - Give strategic, systems-level feedback on end-to-end flows, not just screens. Lead across the org - Partner with design, product, and engineering leaders to evolve how Harvey builds, and represent Platform in high-stakes conversations with executives and customers. - Establish how we make design decisions in high-trust, high-stakes environments where clarity and accuracy are non-negotiable. - Be a foundational member of the Design leadership team and help set the operating model the rest of the org runs on. WHAT YOU HAVE - 8-10+ years in Product Design, with 5+ years directly managing product designers. - Experience designing and shipping AI-powered or highly technical products. - A strong portfolio showing leadership of complex products from concept through launch, with clear impact on users and the business. - Ideal experience in building B2B enterprise products. - Fluency with AI tooling in your own practice, and a real opinion about how it changes design work. - Proven experience leading design strategy and execution alongside Product and Engineering. - Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces. - Excellent judgment about when to go deep, when to delegate, and when to push. - Exceptional communication skills and the ability to influence senior stakeholders, internally and in front of customers. - Deep commitment to growing people and raising the craft bar across a team. - Comfort operating in fast-moving environments with evolving priorities. - Empathy for users, teammates, and the realities of high-stakes professional work. - A growth mindset, resilience, and a bias toward learning through doing. - Strong people leadership instincts with a bias toward clarity, empathy, and accountability. COMPENSATION $235,500 - $325,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We're looking for a Senior Manager, Product Design to lead the Admin & Enterprise Platform Admin is how firm leaders and innovation teams set up and run Harvey inside their organizations: workflow configuration, permissions and governance, and visibility into how the product is being used. These are the people who decide whether Harvey stays at an account, and Admin is where they see what they're getting from it. Enterprise Platform owns the context and knowledge layer every Harvey product builds from: document management integrations, Vault, connectors, and the research hub. A general model can reason about law, but it can't reach a firm's precedent or matter files that a lawyer would actually cite. It also can't be trusted with them by default, so this team owns how that context is secured and permissioned. What the rest of the product can do is empowered by what this context layer can reach, and design decides whether a lawyer can tell what Harvey found and what it missed. You'll report to the VP Design as a foundational member of the Design leadership team, with portfolio-wide impact on how our product, team, and culture scale. You'll set the operating bar for how we work, and lay foundations for the product that hold for years. WHAT YOU'LL DO Own Admin and Enterprise as a product - Drive strategy and execution for the Admin & Enterprise platforms in close partnership with Product and Engineering, rooted in how champions actually run Harvey inside their firms. - Work directly with customers, research, and usage data to find where champions lose time or lose confidence, and design the workflow configuration, knowledge management, and visibility experiences that fix it. - Tie your roadmap to customer outcomes: faster rollout, wider adoption, and evidence of ROI our champions can take to their own leadership. Build and lead the team - Build, grow, and develop a team of high-craft ICs across systems, product, and prototyping from a small starting footprint. - Own org design, resourcing, and prioritization across four surfaces with very different rhythms, including the conference deadlines that don't move. - Give strategic, systems-level feedback on end-to-end flows, not just screens. Lead across the org - Partner with design, product, and engineering leaders to evolve how Harvey builds, and represent Platform in high-stakes conversations with executives and customers. - Establish how we make design decisions in high-trust, high-stakes environments where clarity and accuracy are non-negotiable. - Be a foundational member of the Design leadership team and help set the operating model the rest of the org runs on. WHAT YOU HAVE - 8-10+ years in Product Design, with 5+ years directly managing product designers. - Experience designing and shipping AI-powered or highly technical products. - A strong portfolio showing leadership of complex products from concept through launch, with clear impact on users and the business. - Ideal experience in building B2B enterprise products. - Fluency with AI tooling in your own practice, and a real opinion about how it changes design work. - Proven experience leading design strategy and execution alongside Product and Engineering. - Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces. - Excellent judgment about when to go deep, when to delegate, and when to push. - Exceptional communication skills and the ability to influence senior stakeholders, internally and in front of customers. - Deep commitment to growing people and raising the craft bar across a team. - Comfort operating in fast-moving environments with evolving priorities. - Empathy for users, teammates, and the realities of high-stakes professional work. - A growth mindset, resilience, and a bias toward learning through doing. - Strong people leadership instincts with a bias toward clarity, empathy, and accountability. COMPENSATION $235,500 - $325,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role The Billing Specialist serves as the central point of contact for caregivers during the onboarding process, guiding them through the financial and insurance aspects of starting care at Lyra Health. This role ensures families understand their benefit coverage, estimated costs, and payment options, while directing them to their insurance provider for plan-specific details. This role is a great fit if you are empathetic, detail-oriented, and skilled at translating complex information into clear, actionable guidance. We encourage you to apply if the following competencies resonate with you: Customer service excellence, experience with prior authorizations, clear communication, problem solving, collaboration, cultural sensitivity, and tech proficiency. Responsibilites: Serve as the primary financial contact for caregivers during onboarding into behavioral health services Review and explain insurance benefit coverage and Lyra Health's estimated costs for care in a clear, compassionate manner Answer initial financial and insurance-related questions, escalating or redirecting to the family's insurance plan for detailed inquiries Provide transparent payment information and outline available payment options Collaborate with the Care Coordination and Clinical teams to ensure a seamless onboarding experience Maintain accurate documentation of all caregiver interactions in Lyra Health's systems Uphold HIPAA and privacy compliance standards in all communications Qualifications: 2+ years of experience in healthcare customer service, patient access, medical billing, or insurance verification (pediatric or behavioral health experience preferred) Working knowledge of health insurance terminology, benefit structures, and prior authorization processes Experience with Prior Authorization cost-control process Strong verbal and written communication skills Ability to work independently in a remote environment while managing multiple priorities High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred Full-time resident of the United States "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Billing Specialist, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $26/hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.  The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave 401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you.

Location: California; United States Workplace: remote About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. About the Role We are looking for an experienced mental health clinician and leader with a passion for clinical care, quality, supervision, and management to serve as a clinical quality supervisor for our Pediatric virtual Intensive Outpatient Program (vIOP), an accelerated, comprehensive care experience that helps young people ages 7 to 25 feel better quickly from the comfort of home. The pediatric vIOP is a critical service for acute patients who need more than traditional, once-a-week therapy. This program is a critical component of our full-spectrum of care services. It not only helps to avoid re-hospitalization, but its availability within our services ensures these members have direct access to our core coaching, therapy, and psychiatry services once they are stabilized.  As a vIOP Clinical Quality Supervisor you will spend half the time delivering direct client care and half the time providing management oversight and clinical supervision to vIOP Associate Social Worker (ASW) therapists. Direct client care: You will provide time-limited, evidence-based treatment via telehealth. You’ll conduct individual, family, and group skills training sessions, maintaining a caseload of diverse and varied clinical needs. You’ll conduct psych urgent care individual sessions as needed, which consists of risk and safety assessments and developing stabilization plans. An important note: Clients come from a multitude of different backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care–an approach that accounts for the impact of cultural backgrounds on each person’s care experience.  Clinical supervision and management: You will help train, manage, and supervise a team of ASW therapists utilizing CBT, DBT, ERP and other evidence-based practices to support vIOP clients through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews.  Regularly: Our vIOP team members enjoy connecting with peers, who share a passion for providing evidence-based care. You’ll attend one-on-one clinical consultation, multidisciplinary team meetings, and robust training to enhance your clinical and supervision skills. You’ll always have access to expert consultation and support for your most complex clients. It’s like a safety net of resources to help plan the best options–from specialty consultations to culturally responsive care–you’re not alone, even while working remotely within the US.  This role is a great fit if you have experience supporting pediatric and young adult clients with mood and anxiety disorders in a high acuity (IOP, PHP, residential) setting using evidence-based and culturally responsive practices, as well as supervising and managing registered ASW’s.  This role reports to our vIOP Clinical Quality Manager. Key Responsibilities Maintain a caseload of vIOP clients, vIOP group sessions, and/or Psych Urgent Care appointments (14 bookable calendar spots) Support recruiting, interviewing, onboarding, and training of vIOP ASW therapists Provide clinical quality oversight, mentoring, clinical and administrative supervision to vIOP ASW therapists in clinical practice Provide ongoing feedback regarding ASW therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness; Ensure care provided across the team is culturally responsive and outcomes-driven; Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP ASW therapists and consultation teams; Provide clinical coverage for vIOP individual and group sessions as needed; Other duties as assigned Qualifications Master’s degree from a clinical social work track (LCSW) from an accredited program Current unrestricted license to practice in California Willingness to obtain cross-licensing in additional states as needed to support program growth 5+ years postgraduate clinical experience Experienced in providing care in a high acuity (IOP, PHP, residential) setting Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.) Experienced and passionate about helping kids, teens, young adults, and families to achieve goals Experienced in brief, goal-focused psychotherapy using measurement based care 2+ years of experience in clinical supervision/training of evidence based therapies Prior administrative management Grounded in cultural humility with a commitment to culturally responsive care Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software Comfort with technology and working within a fast-moving environment Excellent interpersonal skills (listening and communicating) Passion for transforming mental health through technology with a human touch Availability to work afternoon and evening hours. Must be able to work 11am-8pm Pacific Time, Monday-Friday; Potential opportunity to work Saturdays; Ability to work full-time, approximately 40 hours per week; Full-time resident of the United States "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.   For more information about how we use and retain your information, please see ourWorkforce Privacy Notice." The anticipated annual base salary range for this full-time Clinical Quality Supervisor position is $126,000 - $140,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  -Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)  -Lyra for Lyrians; coaching and therapy services  -Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave  -401K retirement benefits with employer match -Monthly tech stipend  -We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!  We can’t wait to meet you.