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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: Cloudflare Managed Defense (CMD): Network and application security monitoring for 'Under Attack' mitigation support. PhishGuard: Managed email threat detection and response service. Detection Engineering: ML model development and detection optimization. Together, INTERDICT provides comprehensive 24×7×365 protection across email, application, and network threat surfaces. Role Summary As a Senior Response Engineer within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire. Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale. CMDC operates 24×7×365. This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC. Role Responsibilities Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice. Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques. Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting. Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths. Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity. Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting. Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training. Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic. Role Requirements (Must-Have Skills) A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation. Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design. Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security). Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient. Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads. Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks. Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments. Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises. Nice-to-Have Skills Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic). Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs. Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Victoria Remote Worker Workplace: Remote The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: San Francisco, CA, USA About the Role We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending. You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations. In this role, you can expect to Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches Develop clear, differentiated positioning and messaging that drives customer understanding and adoption Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization To thrive in this role, you have 6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance A demonstrated ability to lead through influence and drive cross-functional alignment and execution The ability to translate complex product capabilities into clear, compelling customer narratives A strong analytical mindset with experience using data to inform strategy and measure impact #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $150,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Remote (US); Remote - West; San Francisco, California, United States About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. Job Summary As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives.  You will drive growth, foster collaboration, and enhance our brand presence in the market. Key responsibilities : Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy. Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective. Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies. Manage, coach, and create a talent pipeline for underwriters within the region. Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads. Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead. Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance. Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk. Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy Embody and promote At-Bay company values as a leader within your region. Qualifications: Bachelor's degree in Business, Finance, Marketing, or a related field 8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management. Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience. Previous experience in and qualified in handling large and complex risk segments. A proven track record of successfully building and nurturing broker partnerships on a national and local level. Comprehensive knowledge of commercial lines insurance products and risk management. Willingness and ability to travel regionally as required, up to 50%. Work Arrangement: Remote or Hybrid

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site. This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager. The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams. The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions. The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager. You will work on-site at our Missouri data center location. Core responsibilities Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards. Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager. Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership. Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority. Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards. Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework. Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support. Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations. Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination. Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority. Provide ongoing coaching, training, and performance feedback. Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations. Expected capabilities Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment. Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions. Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters. Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR. Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership. Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability. Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements. Core physical requirements The role requires the ability to perform the following activities, with reasonable accommodation where applicable: Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations. Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads. Work at heights, including ascending and descending ladders and using approved elevated work platforms. Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways. Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure. Handle small components, precision cabling, and connector installations. Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions. Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures. On-call requirement This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $125,000 — $145,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, People Experience, Americas San Mateo, CA | Hybrid - 2 days per week in our San Mateo office Role Summary: Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered Senior Director, People Experience, Americas to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions. This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience. The ideal candidate combines strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working. Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities. What You'll Be Doing: Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation. Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services. Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery. Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience. Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners. Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions. Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience. Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement. Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions. Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities. Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk. Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience. Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery. Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed. What We're Looking For: 15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization. Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery. Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment. Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology. Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs. Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change. Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies. Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability. Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences. Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions. Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives. A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution. Bachelor's degree or equivalent practical experience. Additional Experience That Would Be Valuable: Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America. Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries. Experience supporting diverse employee populations across engineering, product, creative, and corporate functions. Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring. Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation. Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption. Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $273,500 — $410,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers. WHAT YOU'LL DO 1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness 2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work 3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context 4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO 5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics 6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly 7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal 8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match 9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves 10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team WHAT YOU'LL NEED - 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals - Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required - A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution - AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring - Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes - A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal - Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner - A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly - Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams NICE TO HAVES 1. Experience with a consumption-based product where value is measured in usage or spend, not seats 2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows 3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached 4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture 5. High-growth or startup experience with comfort operating in ambiguity and rapid change BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Rabigh, Saudi Arabia Overview We are seeking an experienced and safety-focused Gasification Operations Lead to direct and optimize complex gasification and power production units. In this key leadership role, you will champion an uncompromising safety culture, drive operational excellence, and ensure production targets align seamlessly with business goals and regulatory standards. You will manage competent technical teams, oversee operational budgets, and spearhead continuous improvement initiatives within a high-stakes heavy process environment. Responsibilities Operational Excellence: Oversee, streamline, and optimize the performance of gasification and power production units to maximize plant availability, reliability, and efficiency. EHSS Leadership: Cultivate a safety-first culture, ensuring strict compliance with Environmental, Health, Safety, and Security (EHSS) standards across all operations. Team Leadership & Development: Build, mentor, and guide a high-performing technical team, fostering capability growth and aligning organizational output with strategic objectives. Production & Commercial Alignment: Direct production planning processes to meet customer and partner supply requirements while honoring contractual agreements. Financial & Resource Stewardship: Monitor operational budgets, control costs, and allocate resources efficiently to meet financial targets without compromising plant reliability. Risk & Change Management: Implement robust change management strategies, impact assessments, and contingency plans to proactively mitigate operational and financial risks. Continuous Improvement: Drive innovation by leveraging emerging technologies and industry best practices to enhance plant sustainability, efficiency, and competitiveness. Requirements Experience: 15+ years of progressive experience in gas, petrochemical, refining, or heavy process industries, including hands-on leadership across multiple operating units within a gas production division. Education: Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering (or a closely related technical discipline). A Master’s degree or an MBA is preferred. Technical Expertise: Expert-level understanding of gasification processes, utility systems, and power generation technologies. Leadership Track Record: Proven experience leading technical teams in complex, high-stakes industrial environments with advanced cross-functional communication and decision-making skills. Certifications (Preferred): Safety and environmental credentials such as OSHA or NEBOSH, alongside project management methodologies (e.g., PMP, PRINCE2). Language & Soft Skills: Fluent in English (Arabic proficiency is a strong advantage) with exceptional stakeholder engagement, negotiation, and public-speaking capabilities.

Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide. If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing: Track and facilitate development and delivery of new functionality and features. Effectively manage resources, mitigate risks and provide solutions to ad hoc situations. Communicate and coordinate actions between development teams, internal stakeholders and external partners. Support the operations and activities of the Development department within the assigned duties, tasks and responsibilities. Provide analytics and status reports to management. Your expertise to meet the requirement: Excellent project management skills. Successfully implemented IT projects in dynamic startup environment. Problem-solver mindset, attention to detail, proactiveness. Ability to work well with others to achieve the desired result. Knowledge of various tools and practices to successfully manage multiple projects and resources. Knowledge of English language at intermediate level and above. We offer: Fully remote job - work from anywhere you want Flexible working hours Competitive compensation 28 paid days off per year 3 paid sick days a year without medical certificate Seniority leave Birthday Day off Real career opportunities and professional growth The great team across the world

Location: Aberdeen, United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities EnerMech have an opportunity for a Certification Coordinator to join our Aberdeen office on a permanent basis. This role is to join our centralised Equipment Mobilisation/Demobilisation team. Reporting to the Certification Team Lead you will be responsible for the certification creation and compilation. Other main duties and responsibilities will include; Responsible for ensuring all certification Job Packs are emailed to various clients as required Keep up to date with all industry standards, highlighting training requirements to line management Build and manage working relationships with all 3rd party inspectors and inspection company coordinators. Discussing, challenging and supporting engineering staff on inspection and certification issues Proactive interventions to prevent 3rd party NCR and internal UOR’s; where required contribute to the resolution and closures of any NCR / UORs Maintain asset register / data base to ensure all certification records are correct and up to date and also managing and recording asset identity change where required Available for overtime as required covering all certification requirements outside normal working hours The Requirements To be successful for this position it is essential you hold previous experience within a certification role, ideally knowledge of equipment & rigging certification compliance requirements and are proficient on all Microsoft Office packages. Previous Knowledge or experience of tools, plant and equipment is preferred although not essential. Previous experience with ERP systems such as (NAV/SAP) would be advantageous. Due to the fast paced nature of this role, it is essential you have a proven track record of working to tight deadlines and are comfortable working under pressure. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Germany Are you a highly motivated System Administrator fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Administrator to join our dynamic team driving complex enterprise projects. Installation, configuration and maintenance of servers, operating systems and network components; Ensuring the availability, performance and security of the IT infrastructure; Administration of user accounts and authorisations; Monitoring and maintenance of the systems as well as performance of regular backups; Error analysis and troubleshooting in the IT infrastructure; Documentation of the system configurations and processes; Support in the implementation of new hardware and software; Analysis and assessment of security risks and threats; Anticipation and early identification of problems; Derivation, formulation and implementation of problem-solving strategies; Target-group-appropriate communication and explanation of problems and their effects to the Client; Implementation of suitable measures taking into account functional and non-functional requirements (e.g. high availability of the system) as well as extensive quality assurance; Requirements In-depth knowledge of cloud technologies; In-depth knowledge of the administration of servers and operating systems (Linux); In-depth knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP); In-depth knowledge of cryptographic procedures and the use of digital signatures and certificates; In-depth knowledge of network security, encryption and access controls; In-depth knowledge of virtualised environments and cloud services; In-depth knowledge of IT security and data protection; In-depth knowledge of monitoring and backup tools; In-depth knowledge of the set-up and handling of distributed systems (incl. geo-redundancy); In-depth knowledge of configuring and monitoring distributed systems both on application servers and in cloud-based environments; At least 3 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA(S)/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services. The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits). ABOUT THE ROLE The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training. This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud - Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity - Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies - Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases - Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team - Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes - Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development - Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates - Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members - Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience - Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE: - Bachelor's Degree or equivalent work experience - Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule - 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment - Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits) - 2+ years experience in a supervisory or lead role managing a team handling fraud investigations - Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks - Sound judgment under pressure and the confidence to make decisions independently when leadership is offline - Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus) - Experience developing investigation workflows, policies, procedures and training - Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders NICE TO HAVE: - Experience with real-time payments or after-hours fraud coverage - Experience leading fraud recovery efforts with other financial institutions - Bilingual, fluent in both English and French WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.