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Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India. What you’ll do Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models. Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth. Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture. Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles. Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators. Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs. Guide the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation. Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap. What you’ll bring Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure. A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture. Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones. Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics. Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication. Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale. Demonstrated ability to retain and develop technical team members in a dynamic hiring market. Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful. About the team The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Guangzhou, China The Company Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades. The Role As a FlexPLM Support Engineer, you will provide functional and technical support for the client's Product Lifecycle Management (PLM) platform, ensuring smooth day-to-day operations and continuous improvement of the system. You will work onsite at the client's office in Guangzhou while collaborating closely with distributed engineering teams across China, India, and the United States. This role offers the opportunity to work on enterprise-scale retail technology platforms supporting global product development processes. This position is ideal for someone with strong PLM expertise, excellent problem-solving skills, and the ability to work effectively in a cross-functional, international environment. Key Responsibilities Provide day-to-day support for the client's FlexPLM platform and related PLM modules. Troubleshoot production issues and provide timely resolutions for business users. Support multiple Product Lifecycle Management modules, including: Line Sheet Management Bill of Materials (BOM) Materials Management Sample Management Participate in system configuration, functional implementation, testing, and production support. Gather business requirements and translate them into technical or functional solutions. Perform business process analysis and process mapping to improve system efficiency. Support integrations with enterprise systems using web services and APIs. Write, optimize, and troubleshoot SQL queries in Oracle databases. Contribute to system documentation, knowledge sharing, and continuous improvement initiatives. Requirements Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. At least 7 years of overall IT experience. 3–5 years of hands-on experience with Product Lifecycle Management (PLM) platforms. Experience supporting FlexPLM (Version 11 or above) is highly preferred. Candidates with experience in other enterprise PLM platforms are also encouraged to apply. Strong understanding of retail product development processes, including: Line Sheet Management BOM Management Materials Management Sample Management Experience with PLM configuration, functional implementation, business analysis, testing, production support, and requirements gathering. Knowledge of FlexConnect/TRC is an advantage. Strong understanding of FlexPLM Type Manager and its underlying data model is preferred. Experience with: SQL (Oracle) JavaScript Java JSP XML JSON REST and SOAP web services Strong analytical and troubleshooting skills. Excellent communication and stakeholder management skills. Fluent Mandarin and English (spoken and written) are mandatory. Experience within the retail, footwear, fashion, consumer products or software industry is highly preferred. Candidates currently based anywhere in China who are willing to relocate to Guangzhou are welcome to apply.

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. Job Responsibilities Lead and coordinate DevOps Engineers across teams and projects; Organize team operations and improve internal processes and delivery efficiency; Lead planning sessions, retrospectives, technical discussions, and 1-on-1 meetings; Manage team priorities, workloads, and technical direction; Oversee CI/CD pipelines, deployments, development environments, and operational tooling; Promote infrastructure automation, standardization, and DevOps best practices; Ensure reliable and high-quality infrastructure support for development teams; Support monitoring, troubleshooting, incident resolution, and reliability improvements; Drive collaboration between software developers and infrastructure engineers; Support hiring, mentoring, accountability, ownership, and continuous improvement within the team. You’ll thrive here if you have 7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure; 3+ years of experience leading or managing an engineering team; Strong knowledge of CI/CD pipelines, deployment processes, and release automation; Hands-on experience with cloud platforms, Docker, and Kubernetes; Experience with Infrastructure as Code and automation tools; Strong knowledge of monitoring, troubleshooting, incident response, and system reliability; Proven ability to manage priorities and workloads across multiple projects; Good understanding of infrastructure security, networking, scalability, and operational best practices; Strong collaboration and stakeholder-management skills; Excellent leadership, communication, mentoring, and decision-making abilities. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Recruitment process HR interview (45 minutes); Technical interview (1.5 hour); Final interview (1 hour); Recommendations check; Job Offer.

Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia; Cairo, Egypt; Karachi, Pakistan; Dubai, United Arab Emirates; Lusail, Qatar The Field Compliance Coordinator is responsible for supporting Saudi Aramco Upstream Drilling & Workover Operations by ensuring full compliance with Saudi Aramco HSE requirements, drilling standards, and regulatory obligations. The role serves as the field HSE focal point for assigned rigs, promoting safe drilling operations through audits, inspections, incident investigations, risk management, and continuous improvement of safety performance. Requirements Act as the Field HSE Advisor for assigned drilling and workover rigs, ensuring compliance with Saudi Aramco HSE Management System (SMS), General Instructions (GIs), and Upstream Drilling standards. Conduct routine HSE audits, field inspections, and compliance assessments, issuing Non-Conformance Reports (NCRs) and tracking corrective actions to closure. Lead and participate in incident investigations, root cause analysis, and implementation of preventive and corrective actions. Support pre-commencement inspections for new drilling rigs and prepare rigs for Saudi Aramco RHSEI, Well Control, Loss Prevention Department (LPD), Corporate, and Environmental Protection Department (EPD) audits. Facilitate hazard identification, risk assessments, emergency preparedness, contractor HSE compliance, and environmental protection initiatives. Mentor rig foremen, supervisors, and Safety Officers to strengthen HSE leadership and improve field safety performance. Conduct behavioral safety observations, participate in rig safety meetings, and promote a proactive safety culture across drilling operations. Prepare HSE reports, compliance documentation, and performance metrics as required by Saudi Aramco management. Qualifications & Experience. Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Science, Industrial Engineering, or a related discipline from a recognized university. NEBOSH International General Certificate (IGC), IOSH Managing Safely, or equivalent internationally recognized HSE certification. Minimum 10 years of HSE experience in the oil and gas industry, including at least 7 years supporting Saudi Aramco or major upstream drilling/workover operations. Strong knowledge of Saudi Aramco Safety Management System (SMS), drilling HSE requirements, incident investigation, risk assessment, emergency response, and audit processes. Demonstrated experience supporting Saudi Aramco drilling compliance audits, field inspections, and HSE performance improvement programs. Excellent communication, leadership, report writing, and stakeholder coordination skills.

Location: Lagos, Nigeria Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The Role The Cloud Network and Infrastructure Engineer is responsible for designing, implementing, securing, and optimizing the Bank's hybrid infrastructure across Amazon Web Services (AWS) and on-premises environments. The role ensures the availability, reliability, performance, scalability, and security of enterprise infrastructure while supporting business-critical systems, cloud adoption, disaster recovery, and operational excellence. This role is ideal for someone who has strong expertise in cloud infrastructure, enterprise networking, systems administration, and infrastructure security, with the ability to manage hybrid environments in a fast-paced financial services organization. What You Will Do Design, deploy, administer, and support AWS cloud infrastructure, including compute, networking, storage, identity, monitoring, backup, and security services. Manage on-premises infrastructure, including Windows and Linux servers, virtualization platforms, storage, firewalls, switches, wireless infrastructure, and data center environments. Configure and maintain secure hybrid connectivity between AWS and on-premises environments using VPN, Direct Connect, routing, DNS, load balancing, and network segmentation. Monitor infrastructure performance, availability, capacity, and security using appropriate monitoring and alerting tools. Support business-critical applications through proactive incident management, troubleshooting, and root cause analysis. Implement and maintain infrastructure security controls, including IAM, access management, patch management, vulnerability remediation, encryption, logging, and firewall administration. Develop and maintain backup, disaster recovery, high availability, and business continuity solutions. Automate infrastructure provisioning and operational tasks using scripting and Infrastructure-as-Code (IaC) tools. Maintain infrastructure documentation, architecture diagrams, asset inventories, configuration baselines, and operational procedures. Participate in change management, incident management, problem management, audit activities, and compliance remediation. Optimize infrastructure and cloud costs through resource utilization reviews and capacity planning. Collaborate with Security, Applications, Database, Service Desk, and Business teams to deliver reliable infrastructure services. Requirements What You Bring Educational Qualification Bachelor's degree or Higher National Diploma in Computer Science, Information Technology, Engineering, or a related discipline. Professional Certifications AWS Certified Solutions Architect (Associate or Professional). AWS Certified SysOps Administrator. CCNA or CCNP. CompTIA Network+ or Security+. Microsoft Certified (Azure Administrator), VMware, Linux, or equivalent certifications. ITIL Foundation certification is an added advantage. Experience Minimum of 3–5 years of experience in Cloud, Network, Systems, or Infrastructure Engineering roles. Hands-on experience managing AWS cloud infrastructure and enterprise on-premises environments. Experience supporting hybrid cloud infrastructure within financial services, fintech, banking, or other regulated industries is an added advantage. Professional Competencies Strong knowledge of AWS services, including EC2, VPC, IAM, S3, RDS, CloudWatch, CloudTrail, Route 53, ELB, Auto Scaling, AWS Backup, and Systems Manager. Strong networking knowledge covering TCP/IP, routing, switching, VLANs, VPNs, DNS, DHCP, NAT, firewalls, wireless networks, and network security. Experience administering Windows Server, Linux, Active Directory, virtualization platforms, storage, backup, and patch management. Knowledge of infrastructure automation using PowerShell, Bash, Python, Terraform, CloudFormation, or similar tools. Strong understanding of infrastructure security, access controls, vulnerability remediation, hardening, encryption, logging, and compliance. Experience with infrastructure monitoring, capacity planning, incident response, performance tuning, and root cause analysis. Excellent analytical, troubleshooting, communication, and stakeholder management skills. Strong ownership mindset with attention to detail and the ability to work effectively under pressure. Ability to collaborate across Infrastructure, Security, Applications, Audit, and Business teams while driving continuous improvement. This Role Is Ideal For You If: You enjoy designing, managing, and optimizing cloud and hybrid infrastructure. You are passionate about cloud technologies, networking, and infrastructure security. You enjoy troubleshooting complex technical issues and improving system reliability. You thrive in highly available, mission-critical environments. You enjoy automating infrastructure and improving operational efficiency. You work well across cross-functional teams and can effectively manage multiple priorities. You May Not Enjoy This Role If: You prefer purely application development over infrastructure and platform engineering. You are uncomfortable responding to production incidents or participating in on-call support. You dislike troubleshooting complex infrastructure and networking issues. You are not interested in security, compliance, or operational governance. You prefer highly repetitive work with limited opportunities for continuous improvement. Benefits What's In It For You Opportunity to build and manage enterprise-grade cloud and hybrid infrastructure in a leading fintech organization. Hands-on experience with modern AWS technologies, automation tools, and enterprise networking solutions. Exposure to large-scale infrastructure modernization and cloud transformation initiatives. Opportunity to collaborate with Security, Product, Engineering, and Operations teams on business-critical platforms. Continuous learning, professional certifications, and career development opportunities. Competitive compensation and the opportunity to solve complex, real-world technology challenges.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $115,000 — $144,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $154,100 — $192,960 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Bangalore Workplace: Hybrid ABOUT THE ROLE We’re looking for an experienced Senior Cloud Infrastructure Engineer with 5+ years of experience to help build, scale, and optimize the infrastructure and developer platforms that power our engineering teams. In this role, you’ll take ownership of critical cloud infrastructure, CI/CD pipelines, and developer tooling, ensuring our engineers can build, test, and deploy software efficiently, securely, and reliably. As a senior member of a rapidly evolving team, you’ll play a key role in driving technical decisions, establishing infrastructure best practices, and improving the overall developer experience. You’ll work closely with engineering teams to identify bottlenecks, automate processes, and build scalable solutions that support Cyberhaven's continued growth. WHAT YOU'LL DO - Own and improve CI/CD pipelines using GitHub Actions, ArgoCD, and Terraform to enable reliable, automated, and efficient software delivery. - Design, build, and scale cloud infrastructure on Google Cloud Platform (GCP), leveraging Kubernetes (GKE), Terraform, and managed cloud services. - Drive improvements in developer productivity by identifying and eliminating bottlenecks across build, test, deployment, and release processes. - Improve infrastructure reliability, scalability, security, and performance through automation, monitoring, and proactive optimization. - Take ownership of infrastructure challenges, troubleshoot complex production and development environment issues, and implement long-term solutions. - Establish and promote infrastructure-as-code, GitOps, and cloud-native engineering best practices. - Partner closely with software engineers to understand developer pain points and deliver scalable self-service infrastructure and tooling. - Define and track key metrics around deployment efficiency, build times, infrastructure reliability, and developer experience. - Contribute to technical architecture discussions, mentor engineers, and help establish engineering standards and documentation. WHO YOU ARE - 5+ years of hands-on experience in Cloud Infrastructure, Platform Engineering, DevOps, Site Reliability Engineering (SRE), or Developer Experience. - Strong experience designing, deploying, and managing production-grade infrastructure on GCP (preferred) or another major cloud platform. - Deep hands-on expertise with Kubernetes (GKE), Terraform, and containerized environments. - Proven experience building and maintaining CI/CD pipelines using GitHub Actions, ArgoCD, or similar technologies. - Strong understanding of Infrastructure as Code (IaC), GitOps, cloud-native architecture, and deployment automation. - Experience improving developer workflows, reducing deployment friction, and optimizing build and release processes. - Strong troubleshooting and debugging skills across cloud infrastructure, Kubernetes clusters, and CI/CD systems. - Proficiency in scripting or programming languages such as Python, Go, or Bash to develop automation and internal tooling. - Experience with monitoring, observability, cloud security, and infrastructure performance optimization. - A strong sense of ownership, with the ability to independently drive infrastructure initiatives from design through implementation. - A collaborative, proactive engineer who enjoys solving complex infrastructure challenges and enabling other engineering teams to move faster. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Задачи: — сопровождение Linux-систем — обработка обращений пользователей в Service Desk — разработка скриптов автоматизации — подготовка технических решений — взаимодействие с поставщиками оборудования и программного обеспечения Требования: — опыт работы от трёх лет — уверенная работа с Linux — знание сетевых технологий, виртуализации, Ansible и Zabbix — умение автоматизировать задачи с помощью Bash, Python или PowerShell — готовность заниматься поддержкой пользовательской и серверной инфраструктуры Условия: — официальное трудоустройство с первого дня — стабильная белая заработная плата — ДМС со стоматологией — обучение за счёт компании — работа в аккредитованной ИТ-компании Росатома — возможности профессионального и карьерного роста — удобный график 5/2 в Колпино

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA or Hybrid (with remote support to Hong Kong) Annual Salary: USD 130,000 - USD 160,000 Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale. The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones. This role partners closely with our Information Security team on security-related operations. If you bring broader experience in IT strategy, procurement, or infrastructure, we’d love to hear about it — there’s room to grow the scope of this role over time. What You'll Do IT Operations Own device procurement, provisioning, maintenance, troubleshooting, resets, and redeployment across the corporate device fleet Administer IT access provisioning and security for less-sensitive systems (e.g., maintaining admin lists, standard user access) Maintain corporate device information security, including anti-virus and endpoint protection tools Administer corporate workspace IT and networking infrastructure — Wi-Fi, server room equipment, and videoconferencing — for the San Jose office Provide remote support for Hong Kong office networking and videoconferencing systems Respond to day-to-day employee IT support requests (helpdesk tickets) with speed and clarity Strategy & Cross-Functional Support Ownership and maintenance of internal IT-owned systems and infrastructure for shared use by multiple functional groups Support on business applications and systems procurement, contract negotiation and budget management Support delivery of employee IT security training (e.g., anti-phishing awareness) in coordination with InfoSec Provide input on device management strategy (e.g., MDM/MAID tooling) based on day-today operational experience Assist with vendor coordination and support tickets for outsourced IT operations, as directed Who You Are Required Qualifications 2–5 years of experience in IT support, IT operations, or systems administration Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar) Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console) Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms) Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA) Strong troubleshooting skills and a service-oriented approach to internal IT support Ability to work independently while coordinating with colleagues across time zones (Hong Kong, U.S. and Europe) Preferred Qualifications Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace), balancing security with operational efficiency Exposure to access provisioning and security strategy for more sensitive systems (e.g., contributing to 2FA/MFA policy, not just administering standard access) Exposure to business application procurement, contract negotiation, or vendor management Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites) Experience supporting a hybrid or multi-office environment Experience in consumer tech, gaming, or hardware companies #LI-Hybrid We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Armenia; Moldova Intetics Inc. is a global technology company providing custom software application development, dedicated team building, software quality assessment, and all-things-digital solutions, is looking for an Incident Editorial Specialist to join our team. Join our night-shift editorial team and work on editing real-time road incident data for a global mapping platform. No previous experience is required. We provide comprehensive training. This is an excellent opportunity to start your career in IT and gain hands-on experience working on international projects. This is a full-time remote position (11:00-16:00 Kyiv time) You will work with English-language data, applying clear guidelines while maintaining accuracy and focus throughout night shifts. Requirements English proficiency at B1 level or higher (spoken English as well) Strong attention to detail , especially when working under time constraints Confident multitasking skills , including working with multiple browser tabs/windows and fast, accurate typing Punctuality, focus, and reliability are essential for successful night-shift work What you will do: Monitor and update information on road traffic incidents across assigned regions Work with real-time data from multiple sources Record key incident details , including location, direction of travel, and other relevant information Update incident records as conditions change Close incidents once they have been resolved and confirmed

Location: Ciudad de México, Mexico Workplace: on-site El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos. Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos. •     Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso. •     Registrar cada caso en el tracker con la información, prioridad y clasificación correctas. •     Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable. •     Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA. •     Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera. •     Cerrar los casos con el estado correcto y la resolución debidamente justificada. Apoyar a colegas actualizando casos compartidos cuando sea necesario Formación y experiencia • Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable. • Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel. • Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante. • Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM. Conocimientos y habilidades técnicas • Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso. • Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación. • Atención al detalle en el registro y documentación de la información. • Buena redacción para dejar seguimientos claros y profesionales. • Comodidad trabajando con datos, estados y métricas de desempeño. Habilidades personales • Organización y gestión del tiempo para manejar múltiples casos en paralelo. • Orientación a resultados y a la mejora continua de indicadores. • Comunicación clara y empatía con el cliente y con el equipo. • Autonomía y responsabilidad sobre la cartera de casos propia. • Trabajo en equipo y disposición a apoyar casos compartidos.

Задачи: — Проектировать, развертывать и управлять инфраструктурой AWS от сетей до мультиаккаунтной архитектуры и платформ EKS. — Автоматизировать развертывание и обновления с помощью Infrastructure-as-Code (Terraform/OpenTofu) и GitOps. — Сотрудничать с продуктовыми и функциональными командами для создания возможностей самообслуживания и поддержания автономии разработчиков. — Обеспечивать надежность, безопасность и экономичность платформы, включая соответствие требованиям FedRAMP и FIPS. — Разрабатывать новые архитектурные возможности для поддержки масштабируемости, устойчивости и AI-нагрузок. — Участвовать в общем дежурстве для поддержания стабильности платформы. Требования: — Опыт работы не менее 5 лет в роли Platform, DevOps, Software или Site Reliability Engineer. — Глубокие практические знания AWS сервисов: VPC, CloudFront, API Gateway, EKS. — Владение Kubernetes и Infrastructure as Code (Terraform или OpenTofu) с подходом GitOps. — Высшее образование в области компьютерных наук, инженерии или эквивалентный опыт. — Готовность проживать или переехать в Мадрид, Испания. — Свободное владение английским языком. Плюсом будет: — Опыт работы в средах с требованиями соответствия (FedRAMP или FIPS). — Опыт создания внутренних платформ для разработчиков (IDP) с современными инструментами. — Опыт работы с архитектурами на основе ячеек или мульти-региональными архитектурами в масштабе. Условия: — Постоянный контракт с конкурентной оплатой и ежегодным бонусом за результаты. — Гибридный формат работы с офисом в центре Мадрида рядом со стадионом Бернабеу. — Частная медицинская страховка (Sanitas) и полностью оплачиваемые суточные ваучеры на питание. — Неограниченный оплачиваемый отпуск плюс 23 стандартных праздничных дня и 3 дня волонтерства. — Гибкий график, компенсация абонемента в спортзал, а также компенсация расходов на уход за детьми и транспорт. — Возмещение до 50% стоимости курсов английского и испанского языков.

Location: Singapore; Australia Workplace: Remote We are committed to providing our customers with reliable and secure services so we are building out our newly formed Site Reliability Engineering team. As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure that runs ClickHouse databases. You will collaborate with different teams like Control Plane, Dataplane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our ClickHouse services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance, serverless ClickHouse Cloud. What will you do? - Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse. - Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud. - Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents. - Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. - Continuously improve the reliability and performance of our ClickHouse services. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 8 years of experience in Site Reliability Engineering or a related field. - Previous experience using ClickHouse in production.  - Hands on experience with Go and/or Python.  - Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus. - Hands on experience with container orchestration tools such as Kubernetes or Docker Swarm. - Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet. - You are a strong problem solver and have solid production debugging skills. - You are passionate about efficiency, availability, scalability, and data governance. - You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication and interpersonal skills. Note: We can only hire for candidates with a valid work authorization status in the UK, Netherlands, Sweden, Germany, France, Spain, Italy, Portugal, Poland or Czech Republic at this time.  #LI-Remote PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Tallinn, Estonia About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The team We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment. The role As an IT Manager , you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure. Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud clusters. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly. Salary base 75 000 EUR - 90 000 EUR annually + bonus Your responsibilities will include: Manage IT support team to achieve KPI in IT infrastructure support and project planning. Collaborating effectively with internal teams and external contractors to address technical and operational challenges. Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance. Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations. Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure. Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements. Manage additional processes around asset management, Return Merchandise Authorizations (RMAs). We expect you to have: 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues. A solid understanding of data center operations, as well as server and network equipment principles. Practical experience in project planning and management. Knowledge of the ITIL methodology, the operational activities of the technical support service ( ITSM ). Basic proficiency in the Linux operating system and familiarity with command-line tools. Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables. Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation. A proactive, responsible and goal-oriented approach to work. It will be an added bonus if you have: ITIL and/or PMI certification. Driving License (Category B) Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Berlin ROLE HIGHLIGHTS: - IT Onsite Support Specialist - Location: Berlin - Department: IT - Reports to: CEO of ICEYE Germany - Employment type: Permanent - Workplace model: Onsite - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Serving as an IT On-Site Support specialist, you will deliver direct, hands-on assistance to keep local team operations running smoothly. Working alongside a global IT team, you will manage local and global requests and route complex escalations to the appropriate team members.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Provide responsive, friendly first-line desktop and hands-on IT support for local and global staff across macOS, Windows, and Linux workstations. - Manage local mobile phone subscriptions. - Set up, deploy, and physically maintain laptops, docking stations, monitors, printers, and meeting room AV equipment. - Support basic day-to-day hardware maintenance, workstation setups, and physical network patching on the manufacturing floor. - Assist with user onboarding and offboarding by imaging laptops and provisioning standard accounts using checklists. - Triage, resolve, and document local support tickets within Jira Service Management, escalating complex network or infrastructure issues to senior specialists. - Maintain accurate local hardware inventory, track asset movement, and help keep site IT documentation up to date.       WHAT WE’RE LOOKING FOR Must haves: - 2+ years of practical IT support, desktop support, or service desk experience (or a completed vocational qualification / degree in IT or a related field). - Foundational troubleshooting skills across Windows and macOS, with basic comfort or strong curiosity to learn Linux fundamentals. - Practical experience assembling, cabling, and configuring desktop peripherals, monitors, and conference room tech. - Basic understanding of core networking concepts (TCP/IP, DHCP, DNS, Wi-Fi connectivity, and physical cable patching). - Working familiarity with cloud productivity suites such as Google Workspace or Microsoft 365. - Clear verbal and written English and German communication skills with a customer-focused, helpful attitude.   Nice to haves: - Initial exposure to ticketing platforms like Jira Service Management. - Basic understanding of identity and access concepts (such as Okta or Active Directory). - Familiarity with or curiosity about manufacturing, lab, or cleanroom environments. - Basic knowledge of MDM tools such as Jamf or Omnissa Workspace ONE.   APPLICATION PROCESS - TA Screen (30 mins) - Technical Interview with Team (45 - 60 mins) - Interview with Country Manager (45 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Warsaw, Poland; Madrid, Spain; Tbilisi, Georgia; Yerevan, Armenia; Bratislava, Slovakia; Podgorica, Montenegro CloudLinux / TuxCare is a remote-first infrastructure and security company. More than 300 engineers build and operate products used by hosting providers, enterprises, and internal service teams worldwide. Our Infrastructure Department runs the platforms behind CloudLinux OS, Imunify, KernelCare, TuxCare ELS, and our engineering systems. We are hiring a Senior Database Reliability Engineer to join the Infrastructure DBA cell. This is a hands-on production ownership role, not a narrow ticket-processing DBA position. You will keep critical database services reliable, automate repeated work, support engineering teams, and reduce single-person dependency in our PostgreSQL, ClickHouse, MongoDB, and Redis operations. PostgreSQL is the main requirement. ClickHouse experience is a strong plus, but it is not a day-one blocker. We need a senior engineer with enough database, Linux, automation, and incident-response depth to learn our ClickHouse environment quickly and operate it safely. Your Responsibilities: Own production PostgreSQL reliability: HA design, Patroni, PgBouncer, replication, failover, upgrades, vacuum/bloat control, query tuning, locks, indexes, capacity, backups, PITR, and restore validation. Improve disaster recovery and operational evidence: tested restores, documented recovery paths, measurable RTO/RPO targets, runbooks, and safe maintenance plans. Support the wider database estate: ClickHouse, MongoDB, and Redis. You will troubleshoot incidents, review access and data-safety changes, improve monitoring, and learn the production ClickHouse patterns already in use. Automate DBA workflows with Ansible, Terraform/OpenTofu, GitLab CI/CD, scripts, and reproducible runbooks for provisioning, grants, backups, restores, health checks, and ownership metadata. Help build DBaaS-style self-service capabilities so engineering teams can request databases, access, credentials, and operational checks with less manual DBA intervention. Improve observability and incident response through Grafana, metrics, logs, SLOs, alert rules, Opsgenie routing, and clear communication during production issues. What Success Looks Like: PostgreSQL clusters have tested backup and restore paths, useful dashboards, clear ownership, and documented failover procedures. Repeated DBA tickets become automation or self-service workflows. ClickHouse operational knowledge is no longer a single-person dependency. Database incidents have owners, runbooks, evidence, and measurable recovery paths. Product and engineering teams get database help faster without sacrificing safety, auditability, or reliability. Why CloudLinux? You will work on real production infrastructure used across CloudLinux and TuxCare products. You will have a direct impact on reliability, incident response, developer experience, and operational resilience. You will also work in an AI-assisted engineering culture where automation, documentation, Claude, Codex, and careful human verification are part of the daily operating model. Requirements What We Expect From You: Deep hands-on PostgreSQL experience in business-critical production environments, typically 5+ years or equivalent depth. Strong understanding of PostgreSQL internals and operations: MVCC, WAL, transactions, locks, indexes, query planning, replication, autovacuum, bloat, major upgrades, backups, PITR, and restore testing. Proven experience with highly available databases and the ability to reason about quorum, split-brain risk, failover, rollback, and recovery. MongoDB replica sets and Percona Backup for MongoDB. Strong Linux and infrastructure fundamentals: systemd, networking, storage, filesystems, CPU/memory/disk bottlenecks, TLS, DNS, firewalls, and root-cause troubleshooting. Automation skills with Ansible and scripting. Terraform/OpenTofu, GitLab CI/CD, and merge-request based delivery are strong advantages. Ability to support more than one database engine. You do not need to be a ClickHouse expert on day one, but you must be ready to learn it quickly and take responsibility for it. Practical use of AI engineering assistants such as Claude and Codex. We expect you to use them to improve speed and quality, while personally verifying generated SQL, commands, scripts, and operational conclusions. English - upper-intermediate or higher - to ensure clear communication of progress within the teams. Nice to Have: ClickHouse operations: replication, Keeper/ZooKeeper, MergeTree engines, distributed DDL, grants, row policies, backups, query troubleshooting, and cluster recovery. Redis/Sentinel and broker/cache failure modes. Database observability, SLOs, golden signals, alert tuning, and executable incident runbooks. Building internal platforms, self-service portals, or DBaaS workflows for engineering teams. Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .