Location: Buenos Aires, Argentina; São Paulo, Brazil; Uruguay
We are looking for a hands-on
HR Director
to lead our international People Operations function and build a transparent, performance-driven HR system.
The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.
This is a senior leadership role reporting directly to the CEO.
Work format
This is a
hybrid / remote position
.
The successful candidate may work:
from our office in Panama;
in a hybrid format;
or fully remotely from another Latin American country.
Regardless of location, full daily availability during
Panama business hours
(9am to 6pm) is mandatory.
Occasional business travel may be required.
Key responsibilities
Lead the international People Operations and HR governance function.
Develop HR strategy and support organizational design.
Manage employee and contractor agreements, renewals and HR documentation.
Coordinate recruitment in LATAM and EUROPE.
Improve retention, trainings and onboarding.
Maintain employee files, contract trackers and probation records.
Develop and enforce HR policies and internal procedures.
Manage performance reviews, KPIs and performance improvement plans.
Handle employee relations, complaints, conflicts and disciplinary matters.
Coordinate compensation, bonuses, benefits and payroll information.
Build promotion, career-development and succession processes.
Improve employee engagement and retention.
Manage terminations, exit interviews and offboarding.
Lead and develop the HR Generalist and future People Operations team.
Maintain HR dashboards and provide regular reports to the CEO.
Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.
Scope clarification
The HR Director owns:
People Operations;
contracts and HR documentation;
performance management;
compensation and benefits;
employee relations;
policies and compliance;
employee development;
retention and offboarding.
Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate
Global Talent Acquisition Director
while that function is active.
The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.
Requirements
Requirements
At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
A university degree is a must, or a master's degree is preferred.
Strong experience in International recruitment (demonstrated)
Strong experience managing the full employee lifecycle.
Proven experience with performance management, employee relations and terminations.
Experience developing and enforcing HR policies.
Experience managing remote or international teams.
Strong knowledge of HR operations, contracts and compensation processes.
Experience managing an HR team.
English at C1 level or equivalent.
Spanish at C1 level or native proficiency.
Strong judgment, confidentiality and decision-making ability.
Ability to work independently and communicate directly with the CEO.
Availability during Panama business hours (9am to 6pm Panama time)
Candidates based in Latin America are strongly preferred.
Benefits
What we offer
MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
Director-level position with direct access to the CEO.
International scope across Europe and the Americas.
Hybrid or fully remote work format.
Opportunity to build and improve the HR function.
Real decision-making authority within the approved scope.
Long-term cooperation.
Fixed monthly compensation plus performance-based incentives.
Contract format based on the candidate’s country of residence.
УдалённоCandidates based in Latin America are strongly preferred
Location: Colombia
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the Company
Our client is a growing US construction company that specializes in high-quality remodeling and renovation projects. The team is known for careful planning, clear communication and real craftsmanship, and works in a collaborative environment focused on client satisfaction.
About the Role
Our client is looking for a highly organized Project Coordinator to join its Operations Team. You will support remodeling and renovation projects from kickoff to final handover, keeping schedules, subcontractors, suppliers and clients aligned so every project finishes on time and to a high standard.
Construction experience is a must.
You should already understand how a construction or remodeling project runs, from permits and inspections to subcontractor coordination and closeout.
Responsibilities
Project Planning and Execution
Help build and maintain project plans, including timelines, budgets and resource allocation
Keep project schedules up to date and flag risks early
Work with project teams to remove roadblocks
Track every phase of the project, from design and permitting to final walkthrough and client handover
Coordinate subcontractors, suppliers and internal resources
Help ensure projects follow building codes, safety regulations and quality standards
Scheduling and Coordination
Set up the timeline framework for each new project
Schedule inspections, deliveries and site visits
Spot and resolve scheduling conflicts and delays before they affect the project
Maintain schedules and track progress in BuilderTrend
Work closely with design, sales and accounting to keep everyone informed
Client Communication
Keep clients updated on project progress and next steps
Build strong client relationships and make sure clients feel well looked after
Organize and join regular meetings with clients and subcontractors
Communicate project expectations clearly to everyone involved
Documentation and Reporting
Prepare and submit regular scorecard reports to management
Use project data to help evaluate team and project performance
Requirements
Proven experience in the construction industry, ideally in remodeling or renovation projects
Experience as a Project Coordinator, Project Manager or in a similar construction operations role
Solid knowledge of the construction process (permits, inspections, subcontractors, closeout)
Ability to read and interpret blueprints and construction documents
Strong communication, interpersonal and negotiation skills
Highly organized, with strong problem-solving and decision-making skills
Experience with construction project management software, BuilderTrend preferred
PMP or similar certification is a plus
Technology Requirements
Candidates must have the following equipment and setup:
Intel Core i5 8th generation processor or higher (or equivalent)
Windows 11 or higher
16GB RAM
Two monitors: one at least 15" (laptop) and one at least 24". Two 24" monitors are preferred
A separate mouse if using a laptop
Internet speed of at least 50 Mbps download / 5 Mbps upload
Webcam with clear audio and video for video calls
Headset and a dedicated quiet workspace free of noise and distractions
The company provides access to a VOIP phone system and the Microsoft suite, with Teams as the main way to communicate with the team.
Benefits
Remote Working for US Company
Exposure to new technology & trend
Competitive Salary in USD
Location: United States
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Project Director (PD) to join our A-team (office-based*/remote). As a PD at Allucent, you are responsible for overseeing operational project teams, customer satisfaction and continuous improvement of processes within the Global Clinical Operations (GCO) department. We are seeking a strategic and execution-focused leader with strong experience managing
Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology
who thrives in a fast-paced, collaborative environment.
About this role:
As a proactive project director, you will:
Oversee the project
and be responsible for the overall quality and management of the deliver clinical trial projects and programs. This includes overseeing the budget, reviewing and approving content and costing of proposals, problem solving with project teams, and balancing multiple competing priorities.
Serve as the key contact for assigned clients
on delivery of scope, customer satisfaction on services and capabilities and the assessment of client needs.
Lead the project team.
You will demonstrate knowledge of and insight into general business principles and practices, demonstrate a growth mindset, and support the recruitment and interviewing of new employees.
Requirements
To be successful, you will posess:
Minimum Bachelor’s degree in life science, healthcare and/or business degree; Master’s degree or greater preferred
Minimum 8 years of project management experience, specifically as a clinical project manager ; managing global clinical trials required
Therapeutic expertise in Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology required
Expert knowledge of ICH-GCP(R3), data and patient privacy practices, and applicable (local) regulatory requirements
Strong financial acumen, administrative excellence and analytical skills
In some cases, an equivalency—consisting of a combination of appropriate education, training, and/or directly related experience—will be considered appropriate for an individual to meet the requirements of this role
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Disclaimers:
*Our office-based work policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-Hybrid #LI-DE
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior Full-Stack Software Engineer to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll develop and maintain React.js applications, embeddable widgets, and .NET services, contribute to AWS-based solutions, and support the delivery of secure, reliable, production-ready software.
🟩 What's in it for you:
Help shape a growing platform that enables a wide range of embedded financial products
Tackle complex engineering challenges across React.js, .NET, AWS, and partner integrations
Influence technical decisions, guide the team, and stay hands-on with development
✅
Is that you?
10+ years of experience developing and supporting production software
Strong C#/.NET Core skills, including REST APIs, dependency injection, async programming, testing, and secure coding
Hands-on experience with React.js, JavaScript/TypeScript, component architecture, state management, HTML, and CSS
Experience with PostgreSQL, MongoDB, or similar relational and document databases
Experience with microservices, API-first development, third-party integrations, and resilient distributed systems
Hands-on experience with AWS, Docker, and Kubernetes/EKS
Ability to write automated unit and integration tests and troubleshoot UI, API, data, and cloud issues
Experience with Git workflows and CI/CD tools such as GitHub Actions, Jenkins, or GitLab CI
Ability to translate requirements into maintainable, well-documented solutions
Experience providing technical leadership and guidance to engineering teams
Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer
Desirable:
Experience with embeddable widgets, micro-frontends, white-label apps, or multi-tenant SaaS
Experience with AWS Lambda, Step Functions, ECS batch, S3, KMS, certificate or secret management
Exposure to Python services, data pipelines, and unittest
Experience with Terraform/Pulumi and GitOps tools (Argo CD)
Experience with Splunk, Datadog, Grafana, CloudWatch, distributed tracing, and incident support
Background in financial services, payments, embedded finance, lending, or banking
🧩Key responsibilities and your contribution
In this role, you’ll combine hands-on engineering with technical leadership to deliver high-quality, reliable software solutions.
Develop and maintain React.js applications, portals, and embeddable widgets
Build secure REST APIs and microservices using C# and .NET Core
Implement business workflows and integrations with finance providers, partners, enterprise APIs, webhooks, file exchanges, and AWS services
Design and maintain PostgreSQL and MongoDB schemas, queries, migrations, and data-access patterns
Contribute to AWS workloads using EKS, Lambda, containers, and Step Functions or equivalent orchestration
Write unit, component, integration, contract, and end-to-end tests
Build reusable UI components and improve accessibility, performance, and maintainability
Guide engineers and contribute to API/event-contract design, code reviews, architecture discussions, and documentation
Support infrastructure automation using CI/CD, Docker, Kubernetes, and infrastructure as code
Implement logging, metrics, tracing, and alerts; troubleshoot issues across application layers
Collaborate with QA and operations on testing, release readiness, and recovery procedures
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Wrocław, Poland; Sofia, Bulgaria; Porto, Portugal
New opportunities in Europe!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite an Intermediate Manual Test Engineer to join our team and help ensure the quality and reliability of cloud-based enterprise applications. In this role, you'll test application functionality and APIs, validate data, and collaborate closely with engineers and cross-functional teams to deliver reliable features and support ongoing product improvements.
🟩
What's in it for you:
Work on enterprise-scale applications used by businesses worldwide, gaining exposure to the Point of Sale (POS) and payment processing industry
Contribute to the quality and reliability of cloud-based solutions while expanding your expertise in API testing, databases, and cloud technologies
Join a collaborative engineering environment that encourages knowledge-sharing and professional growth
✅ Is that you?
3+ years of hands-on experience in manual testing
Strong experience with REST API testing using Postman or similar tools
Experience working with non-relational databases, such as MongoDB, for data validation
Familiarity with cloud environments and cloud-based applications
Experience designing, executing, and maintaining test cases and other test documentation
Understanding of software testing methodologies, test design techniques, and QA best practices
Strong analytical, problem-solving, and troubleshooting skills
Excellent communication and cross-functional collaboration skills
Upper-Intermediate English level
Desirable:
Hands-on experience with AWS
Familiarity with POS systems or payment processing workflows
Experience testing complex enterprise applications with multiple integrations
🧩
Key responsibilities and your contribution
In this role, you'll help ensure the quality of enterprise applications through hands-on testing, data validation, and close collaboration with the development team.
Perform manual functional, regression, and integration testing of enterprise applications
Test REST APIs and validate functionality, data accuracy, and interactions between application components
Perform data validation using MongoDB or other non-relational databases
Analyze requirements and design, execute, and maintain test cases
Identify, document, and track defects, and verify fixes
Collaborate with developers and QA engineers to ensure comprehensive test coverage
Participate in testing discussions and contribute to continuous improvement of QA processes
Document testing results and communicate findings, risks, and quality concerns to the team
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria
New opportunities in Europe!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite an Intermediate Software Engineer with hands-on experience in Angular and Node.js to join our team. In this role, you’ll help build and maintain cloud-based enterprise applications, contributing across both frontend and backend. You'll collaborate closely with engineers and cross-functional teams to deliver new features, enhance existing solutions, and support ongoing product improvements.
🟩 What's in it for you:
Work on enterprise-scale applications used by businesses worldwide, gaining exposure to the Point of Sale (POS) and payment processing industry
Contribute to impactful features across the frontend and backend while expanding your full-stack development expertise
Join a collaborative engineering environment that encourages knowledge-sharing and professional growth
✅ Is that you?
3+ years of commercial experience in software engineering, including full-stack development
Hands-on experience developing frontend applications with Angular and TypeScript
Practical experience with Node.js for backend development
Experience developing and integrating REST APIs
Experience with NoSQL databases such as MongoDB
Experience writing unit tests and following software development best practices, including code quality and maintainability
Ability to work across frontend and backend development, adapting to different team needs
Strong analytical and problem-solving skills
Excellent communication and cross-functional collaboration skills
Upper-Intermediate English level
Desirable:
Familiarity with cloud environments, preferably AWS
Familiarity with payment systems or payment processing workflows
🧩
Key responsibilities and your contribution
In this role, you'll work across both frontend and backend development, helping the team build new features, enhance existing functionality, and maintain enterprise applications.
Develop, maintain, and enhance enterprise applications using Angular and Node.js, delivering functionality across both frontend and backend
Develop and integrate APIs to support communication between application components and services
Investigate, troubleshoot, and resolve technical issues across the application stack
Collaborate with engineers, QA, and other cross-functional team members to coordinate work and deliver reliable, well-integrated solutions
Participate in technical discussions, contribute to implementation approaches, and maintain relevant technical documentation
Contribute to code quality, maintainability, and continuous improvement of development practices
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Panama City, Panama; Guatemala City, Guatemala; Mexico City, Mexico; Bogotá, Colombia; Asunción, Paraguay
We are looking for a hands-on
HR Director
to lead our international People Operations function and build a transparent, performance-driven HR system.
The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.
This is a senior leadership role reporting directly to the CEO.
Work format
This is a
hybrid / remote position
.
The successful candidate may work:
from our office in Panama;
in a hybrid format;
or fully remotely from another Latin American country.
Regardless of location, full daily availability during
Panama business hours
(9am to 6pm) is mandatory.
Occasional business travel may be required.
Key responsibilities
Lead the international People Operations and HR governance function.
Develop HR strategy and support organizational design.
Manage employee and contractor agreements, renewals and HR documentation.
Maintain employee files, contract trackers and probation records.
Develop and enforce HR policies and internal procedures.
Manage performance reviews, KPIs and performance improvement plans.
Handle employee relations, complaints, conflicts and disciplinary matters.
Coordinate compensation, bonuses, benefits and payroll information.
Build promotion, career-development and succession processes.
Improve employee engagement and retention.
Manage terminations, exit interviews and offboarding.
Lead and develop the HR Generalist and future People Operations team.
Maintain HR dashboards and provide regular reports to the CEO.
Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.
Scope clarification
The HR Director owns:
People Operations;
contracts and HR documentation;
performance management;
compensation and benefits;
employee relations;
policies and compliance;
employee development;
retention and offboarding.
Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate
Global Talent Acquisition Director
while that function is active.
The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.
Requirements
Requirements
At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
A university degree is a must, or a master's degree is preferred.
Strong experience managing the full employee lifecycle.
Proven experience with performance management, employee relations and terminations.
Experience developing and enforcing HR policies.
Experience managing remote or international teams.
Strong knowledge of HR operations, contracts and compensation processes.
Experience managing an HR team.
English at C1 level or equivalent.
Spanish at C1 level or native proficiency.
Strong judgment, confidentiality and decision-making ability.
Ability to work independently and communicate directly with the CEO.
Availability during Panama business hours (9am to 6pm Panama time)
Candidates based in Latin America are strongly preferred.
Benefits
What we offer
MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
Director-level position with direct access to the CEO.
International scope across Europe and the Americas.
Hybrid or fully remote work format.
Opportunity to build and improve the HR function.
Real decision-making authority within the approved scope.
Long-term cooperation.
Fixed monthly compensation plus performance-based incentives.
Contract format based on the candidate’s country of residence.
Location: Brazil; South Africa; Ecuador; Philippines; Mexico; Indonesia
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our Client
Is a fast-growing
DTC cordless power tool brand
generating approximatel
y $1M+ in monthly revenue
with an
8-figure run rate.
They're a profitable, founder- and product-led company with a small, highly capable remote team across the US, UK, China, and the Philippines.
Their product team includes engineers with backgrounds at
Dyson
, and we have multiple new product and brand launches planned as we continue to scale.
The Role
We are looking for an experienced
Senior Influencer Partnerships Manager
to build, manage, and scale our influencer marketing function.
This is an ownership-driven role for someone who understands the
DTC landscape, has experience working with established 7-figure brands
, and knows how to turn
influencer relationships
into measurable business growth.
You will be responsible for developing and executing influencer acquisition and partnership strategies, identifying relevant creators, negotiating collaborations, managing ongoing relationships, and building a scalable influencer network.
This is not an entry-level coordination position. We are looking for someone who can independently own the function, bring strategic ideas to the table, and potentially grow into a Head of Influencer Marketing position as the department expands.
Key Responsibilities
Influencer Strategy:
Develop and own the influencer marketing strategy, aligned with the company's growth and brand objectives.
Influencer Outreach & Acquisition
: Identify, research, approach, and build relationships with relevant influencers, creators, and brand ambassadors.
Partnership Management:
Own the full partnership lifecycle, from initial outreach and negotiations to campaign execution, relationship management, and performance evaluation.
Creator Network Development:
Build and maintain a strong network of creators, developing long-term partnerships rather than relying exclusively on one-off collaborations.
Campaign Management:
Coordinate influencer campaigns, manage deliverables, timelines, agreements, and ensure content aligns with brand expectations.
Performance & Reporting:
Track campaign performance and evaluate key metrics such as reach, engagement, conversions, CAC, and attributed revenue where applicable.
Tools & Platforms:
Leverage influencer marketing platforms such as Influencers Hero and Trybe to streamline creator discovery, outreach, campaign management, and reporting.
Cross-functional Collaboration:
Work closely with the broader marketing team to align influencer initiatives with paid social, organic marketing, and overall brand strategy.
Department Ownership
: Establish processes, identify opportunities for improvement, and eventually help build and lead the influencer marketing function.
Requirements
Mandatory
DTC/eCommerce experience
, with established
7-figure brands.
Proven experience managing influencer marketing, creator partnerships, or influencer acquisition at a strategic level.
Experience independently owning influencer campaigns and partnership pipelines from start to finish.
Strong understanding of the DTC ecosystem, including customer acquisition, brand awareness, conversion, and performance-driven marketing.
Experience negotiating influencer deals, managing budgets, and building long-term creator relationships.
Familiarity with influencer marketing platforms such as Influencers Hero, Trybe, or similar tools.
Strong analytical skills and the ability to evaluate influencer performance beyond vanity metrics.
Excellent communication, negotiation, and relationship-building skills.
Ability to work independently, take ownership, and build processes without requiring constant supervision.
Strong English communication skills.
Overlapping fully with EU hours
Nice to Have
Experience building an influencer marketing department or creator partnership function from the ground up.
Exposure to affiliate marketing, ambassador programs, UGC, and creator-led acquisition.
Experience collaborating with paid media teams to turn influencer-generated content into performance marketing assets.
Previous experience leading a team or managing external agencies and freelancers
What We're Looking For
We are looking for a commercially minded influencer marketing professional who combines relationship-building skills with strategic and analytical thinking.
The ideal candidate is someone who has already worked with established DTC brands, understands what makes influencer partnerships successful, and can take full ownership of this function.
We value people who are proactive, resourceful, comfortable making decisions, and excited about building something long-term.
This role offers the opportunity to take ownership of an entire marketing function, with potential growth into a Head of Influencer Marketing position
Benefits
Competitive compensation depending on location and experience
Performance bonus tied to launch KPIs.
Fully remote work
Flexible hours with availability during US/UK overlap, contractor role.
Direct exposure to and collaboration with the founder.
Significant ownership and autonomy.
A fast-moving environment where execution and impact are highly visible.
Potential path toward Head of Operations as the company continues to grow.
Potential additional long-term incentives may be discussed for exceptional performers as they establish themselves in the role.
Location: Kyiv, Ukraine; Lviv, Ukraine
New opportunities in Ukraine!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior QA Engineer to join our team and help evolve a large-scale blockchain-based platform for private markets. In this role, you’ll own end-to-end quality assurance, combining hands-on manual testing with building and expanding test automation across backend services, distributed systems, and blockchain integrations. You'll help establish testing approaches and automation practices from the ground up, working closely with engineering teams and business stakeholders to ensure reliable, high-quality releases.
🟩 What's in it for you:
Work on an innovative blockchain platform designed to bring trust and transparency to private markets
Deepen your expertise in blockchain systems, distributed architectures, and complex integrations
Drive the development of test automation frameworks and help shape quality practices across multiple projects
✅ Is that you?
5+ years in QA/SDET roles, covering both manual and automated testing across the full SDLC
Strong experience with backend and non-UI test automation
Hands-on experience developing, maintaining, and debugging automated tests
Strong programming skills for test automation, preferably with TypeScript/Node.js
Ability to define QA strategies, test plans, and quality gates from the ground up
Understanding of blockchain fundamentals, including wallets, transactions, and blockchain types
Experience testing REST APIs and RPC-based interfaces (JSON-RPC, gRPC)
Experience with Docker-based test environments and debugging containerized services
Experience integrating automated tests into CI/CD pipelines and establishing quality gates
Experience with AWS-based infrastructure
Experience with MongoDB or PostgreSQL
Strong analytical and problem-solving skills to identify risks and propose solutions
Ability to independently manage testing activities, take ownership of deliverables, and proactively communicate progress and blockers
Ability to adapt to changing priorities and demonstrate a flexible, hands-on approach to testing
Ability to define testing scope and balance test coverage between QA and engineering teams
Strong communication and collaboration skills across multiple stakeholders and teams
Upper-Intermediate+ English level
Desirable:
Hands-on experience testing blockchain systems, smart contracts, and transaction flows
Experience with Go for test automation
EVM testing experience using Foundry, Hardhat, or similar frameworks
Ability to read and understand Solidity or Rust code for smart contract validation
Experience with Layer 2 solutions and blockchain protocol testing
Experience testing asynchronous messaging systems (AWS SNS/SQS, Azure Service Bus)
Experience with Kubernetes
Experience with observability-driven testing
Experience testing MCP servers
Experience with performance and load testing
🧩
Key responsibilities and your contribution
In this role, you'll lead testing activities across blockchain-based applications, from requirements analysis and manual validation to test automation and release support.
Review business requirements and technical documentation to understand system functionality and identify testing needs
Manually test new features and existing functionality to understand system behavior and guide test automation efforts
Define and improve QA strategies, test plans, and quality gates
Establish testing ownership and coordinate responsibilities between QA and engineering teams
Work closely with engineering and product teams to define test coverage and acceptance criteria
Build and maintain automated test suites, frameworks, and test harnesses, focusing on backend, integration, and contract testing
Test blockchain integrations, smart contracts, REST APIs, JSON-RPC endpoints, MCP servers, and other blockchain-specific functionality
Integrate and monitor automated tests within CI/CD pipelines and quality gates
Investigate and troubleshoot issues across distributed systems and blockchain integrations
Adjust testing priorities and approaches as project needs evolve
Maintain test documentation, report quality risks, and communicate testing progress and blockers
Help expand automation coverage and improve QA practices across multiple projects
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist with deep expertise in antibody process development and manufacturing to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in making antibodies, with hands-on experience expressing, purifying, characterizing, and formulating them, from small screening batches to material for IND-enabling studies. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll build and run the workflows that turn AI-designed sequences into well-characterized protein, and pressure-test AI predictions of expression, stability, and manufacturability against real data.
This role is fully on-site in the San Francisco Bay Area.
Key responsibilities
Develop and run expression and purification processes for antibodies and other recombinant proteins end to end, including transient and stable expression in mammalian cells (HEK293, CHO), affinity capture (Protein A, IMAC), polishing chromatography, buffer exchange, and formulation
Characterize what we make with the right analytical panel, for example SEC, CE-SDS, icIEF, LC-MS (intact mass, peptide mapping, glycans), DLS, thermal stability, endotoxin, and binding kinetics (SPR, BLI)
Build the laboratory for this work, including selecting, installing, and qualifying equipment and setting up workflows that scale from plate-based production of hundreds of designs to gram quantities of a lead
Evaluate AI-designed antibodies for manufacturability (titer, aggregation, stability under stress, viscosity, chemical liabilities), drive them to experimental readout, and feed results back to research teams
Plan the chemistry, manufacturing, and controls (CMC) path toward IND-enabling studies, from cell line development and scale-up to analytical methods and stability, and coordinate technology transfer and manufacturing with external contract manufacturers
Ensure experimental data across programs is high quality and well documented, including batch records, methods, raw data, and failure modes
Communicate findings clearly to biology, AI research, and life sciences audiences
Minimum qualifications
PhD in biochemical engineering, chemical engineering, biochemistry, or a related field
Demonstrated experience in process development and manufacturing of antibodies or other recombinant proteins, including material supplied for IND-enabling or clinical studies, with recent, sustained hands-on laboratory work
Comfort navigating ambiguity and defining problems in a rapidly evolving research environment
Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills
Preferred qualifications
5+ years of biologics process development experience beyond the PhD
Depth in both upstream (cell line development, bioreactors) and downstream (chromatography, filtration) development, with working knowledge of analytical and formulation development
Experience setting up a protein production or process development laboratory, including laboratory automation and high-throughput, plate-based expression and purification
Experience directing technology transfer and GMP manufacturing at contract development and manufacturing organizations, with contributions to the CMC sections of an IND
Statistics or coding skills, for example design of experiments or Python for data analysis and automation
Experience using AI or ML tools in the life sciences
Publications and/or patents demonstrating scientific impact
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist with deep expertise in therapeutic antibodies to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in antibody design and engineering who has taken antibodies through the whole process, from target selection and lead optimization to candidate selection and IND-enabling studies. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll drive antibody programs end to end and pressure-test AI-designed antibodies against the bar a real drug candidate has to clear.
This role is fully on-site in the San Francisco Bay Area.
Key responsibilities
Design and engineer therapeutic antibodies and oversee programs end to end, including target and epitope selection, choice of format (IgG, Fab, scFv, VHH, bispecific), humanization, affinity maturation, Fc engineering, and candidate selection
Define the screening cascade for each program, from binding kinetics (SPR, BLI), epitope binning, and species cross-reactivity to cell-based functional assays and developability (expression, aggregation, polyreactivity, stability, viscosity, immunogenicity risk)
Plan the path from lead to IND-enabling studies, including in vivo pharmacology, pharmacokinetics, toxicology, and the handoff to process development and manufacturing
Coordinate antibody production, characterization, and in vitro and in vivo studies with external contract research organizations and academic partners
Evaluate AI-designed antibodies, drive them to experimental readout, and feed results back to research teams
Ensure experimental data across programs is high quality and well documented, including sequences, protocols, raw data, and failure modes
Communicate findings clearly to biology, AI research, and life sciences audiences
Minimum qualifications
PhD in biochemistry, protein engineering, immunology, molecular biology, or a related field
Demonstrated experience in therapeutic antibody discovery and engineering, including at least one antibody you helped take from discovery through candidate selection and IND-enabling studies
Working knowledge of what an antibody IND requires across pharmacology, pharmacokinetics, toxicology, and chemistry, manufacturing, and controls (CMC)
Comfort navigating ambiguity and defining problems in a rapidly evolving research environment
Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills
Preferred qualifications
5+ years of therapeutic antibody experience beyond the PhD
Track record of advancing more than one antibody program into IND-enabling studies or the clinic, with contributions to pre-IND or IND documents
Hands-on experience with antibody expression, purification, and biophysical characterization
Experience directing antibody production, assays, and in vivo studies at contract research organizations
Structural biology, computational protein design, or coding skills, for example Python for sequence and assay data analysis or structure prediction and protein design tools
Experience using AI or ML tools in the life sciences
Publications and/or patents demonstrating scientific impact
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Istanbul, Turkey
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $170,000 to $210,000 AUD base plus bonus and equity
Schedule:
Standard business week (Monday to Friday) with flexible coverage across
6:00 AM – 4:00 PM AWST
Weekend Flexibility:
Capability to provide occasional, ad-hoc support on weekends as required by business needs
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
As a People Business Partner at Fanatics Betting & Gaming (FBG), you will partner with a fast-paced, high-volume customer obsessed business area. This role is first and foremost about case ownership: you will manage a steady, high-volume caseload of employee relations matters end to end, while keeping quality, consistency and commercial focus high. You will be the go-to partner for operational and Trading leaders on day-to-day people issues, spotting patterns in your cases and turning them into practical fixes that reduce repeat issues. You will work closely with the PBP Director and the wider People team to deliver a fantastic, consistent employee experience at scale.
Responsibilities
Own and manage a high volume of employee relations cases end to end, including performance management, conduct, attendance, grievances, and policy matters
Conduct thorough, timely and impartial investigations; gather evidence, interview parties, and write clear findings and recommendations
Prioritize and triage a busy caseload, balancing urgency, risk and service levels, and keeping cases moving to agreed timelines
Advise and coach managers through difficult conversations, disciplinary and performance processes, ensuring fair and consistent outcomes
Apply policy and employment law with commercial focus, and escalate complex or high-risk cases to senior People leaders and Legal when appropriate
Track and report on case volumes, themes and trends; use the data to identify root causes and recommend preventative actions
Partner with the wider People team on programs and initiatives that support the operational workforce
Qualifications
Proven experience as a HR Generalist, HR business partner or employee relations experience, with a strong track record of owning and closing cases
Experience managing a high-volume ER caseload, ideally supporting an operational, contact center, customer service, or shift-based workforce
Hands-on investigation experience, including interviewing, weighing evidence, and writing clear, well-reasoned reports
Strong working knowledge of employment law and HR policy, and the confidence to apply it consistently
Highly organized, with excellent attention to detail and the ability to manage competing priorities and deadlines
Calm, resilient and comfortable working in a fast-paced environment where priorities shift quickly
Sound judgment and strong emotional intelligence to handle sensitive and confidential matters with discretion
Strong verbal and written communication skills, including the ability to coach managers and deliver difficult messages
Comfortable using data to spot trends and inform decisions; experience with HRIS or case management tools a plus
Experience improving processes or building playbooks to drive efficiency and consistency a plus
Open to regular travel to events and other Fanatics offices for various offsite and team meetings
Have strong business acumen and commercial awareness
If you possess some of these skills but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$80,000
—
$93,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Arkansas
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
As a Regional Sales Lead (Arkansas) at Halter, you will lead a team of Territory Managers on the front lines of transforming livestock management across the U.S. This is a deeply hands-on role: you’ll spend most of your time in the field coaching reps, joining customer conversations, and removing barriers to their success.
You’ll shape regional performance, uphold rigorous pipeline and Salesforce standards, and ensure your team executes with consistency and excellence. We’re looking for a leader who brings energy, high standards, and a strong sense of culture. Someone who cares about people, thrives in fast growth, and can operate equally well in strategy discussions and day-to-day execution.
This role will cover the Arkansas region. Candidates are expected to travel as apart of the role.
WHAT YOU’LL DO
- Lead, coach & develop Territory Managers through frequent in-field work (~60% travel), ongoing feedback, role-plays, and hands-on sales training to ensure strong execution and skill development.
- Own regional revenue performance by driving consistent activity, supporting both new sales and account expansion, and ensuring TMs meet input and output targets.
- Maintain world-class Salesforce hygiene & forecasting, reviewing pipelines weekly, ensuring accurate data, and acting as deal support on structure, escalations, and critical opportunities.
- Serve as the regional voice - surfacing customer insights, product feedback, and operational issues to Product, Engineering, Marketing, Customer teams, and broader leadership.
- Localize national strategy into regional execution plans, run lightweight team rhythms (1:1s, check-ins), and align closely with U.S. commercial leadership on performance and priorities.
- Recruit and develop high-performing talent, helping scale Territory Manager teams as Halter grows rapidly across the U.S.
WHAT YOU’LL BRING
- Strong Frontline Sales Leadership: Experience leading and developing field sales reps, ideally in high-growth or high-velocity environments, with a track record of coaching reps to consistently improve performance.
- Hands-On, Field-First Mindset: Comfortable spending the majority of your time on the road - joining customer visits, modeling best practices, and staying deeply connected to real-world customer challenges.
- Expertise in Sales Process & Methodology: Proficiency in modern sales practices (e.g., consultative/challenger sales models, role-plays, discovery techniques) and the ability to coach Territory Managers to master them.
- Pipeline, Salesforce, & Forecasting Discipline: Strong operational rigor with CRM hygiene, pipeline management, input metrics, and forecasting accuracy - especially important in a hardware + software environment.
- Direct, Supportive People Leadership: A leadership style built on clarity, accountability, empathy, and high support - someone who cares deeply, sets high expectations, and builds strong team culture.
- Comfort With Ambiguity & Fast Growth: Thrives in dynamic, evolving environments; adaptable, resourceful, and motivated by building systems, processes, and habits in a rapidly scaling U.S. business.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $200,000 - $225,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night.
ABOUT THE ROLE
We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI.
Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover.
That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow.
Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design.
WHO YOU’LL WORK WITH
You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams.
Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards.
You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams.
Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy.
WHAT YOU’LL BE WORKING ON
- 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix.
- 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes.
- 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents.
- 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment.
- 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can.
- 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed.
- 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing.
- 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows.
- 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example).
HELPFUL SKILLS AND EXPERIENCE
- You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work.
- You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them.
- You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too).
- You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on.
- You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it.
- You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand.
- You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly.
- You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better).
- You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them.
- You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written.
- Bonus points if you’re already a Buffer user or familiar with social media management tools.
OUR TECH STACK
- Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors.
- Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS).
- Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer.
- Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty.
- AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features.
APPLY FOR THE JOB
Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you!
Here's what our hiring process looks like:
1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing.
2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you!
3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers.
4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live.
5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO.
6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Our Mission
: Simplify and accelerate how Boxers bring applications to life. We provide a unified platform for configuring, deploying, and running Box services seamlessly, securely, reliably, and efficiently across optimal regions worldwide.
Our team owns
Box's Platform as a Service (PaaS)
based on Kubernetes. With Box being an early adopter, supporter, and contributor of Kubernetes, you will work for the company that introduced
kubectl
,
kube-state-metrics
,
kube-applier
, and
kube-exec-controller
to the open-source community. Every team and service at Box relies on our platform and we are looking for a leader for this team. This is where you come in!
We are looking for a Software Engineer to join our Kubernetes Platform Team. In this role, you will design, build, and operate scalable, reliable, and secure Kubernetes-based infrastructure that enables product teams to deploy and run applications efficiently. You will work on core platform services, improve developer experience, and contribute to the long-term evolution of our cloud-native platform. This role requires strong backend engineering skills, deep knowledge of Kubernetes and cloud-native technologies, and the ability to work independently on complex technical problems.
WHAT YOU'LL DO
Design, develop, and maintain Kubernetes platform components and services (e.g., clusters, operators, controllers, admission webhooks).
Build and operate scalable, highly available Kubernetes environments in hybrid cloud infrastructure.
Develop internal platform tools and APIs to improve developer productivity and self-service capabilities.
Implement best practices for reliability, security, observability, and cost optimization across the Kubernetes platform.
Collaborate with application and security teams to understand requirements and provide platform solutions.
Troubleshoot complex production issues related to Kubernetes, networking, storage, and distributed systems.
Automate infrastructure provisioning and lifecycle management using Infrastructure as Code terraform.
Contribute to technical design reviews, architecture discussions, and platform roadmaps.
Mentor early-career engineers and provide technical guidance within the team.
Stay current with Kubernetes ecosystem trends, CNCF projects, and cloud-native best practices.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Required skills
3+ years of experience in software or infrastructure engineering
Strong knowledge of Kubernetes internals and ecosystem tools (Terraform, Helm, ArgoCD, Istio/Linkerd, Calico, Prometheus, etc.).
Experience managing production Kubernetes clusters on public cloud provider (GCP, AWS).
Proven experience with Infrastructure-as-Code tools (Terraform, Ansible) and CI/CD pipelines.
Solid understanding of Linux systems, networking, and containerization.
Passion about open source and staying up-to-date with the community
Preferred skills
Experience with multi-tenant Kubernetes environments or platform engineering.
Knowledge of security best practices in cloud-native platforms (OPA/Gatekeeper, workload identity, network policies)
Familiarity with cost management strategies in the cloud (e.g., autoscaling, rightsizing, spot/preemptible instances).
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,000 USD
Location: Remote
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
About the Role
Services Support Specialists are the dedicated, global point of contact for HumanSignal's contractor population — a workforce-operations function distinct from Enterprise Support. Where Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone.
Key Responsibilities
Own and resolve inbound contractor tickets in Zendesk, including payment/payout issues, identity and KYC verification, account access, and onboarding or assessment blockers.
Serve as a contractor's single point of contact, coordinating across teams rather than leaving them to navigate multiple channels on their own.
Escalate issues outside Services Support's scope to the appropriate team: Payments/Finance, Verification/Trust, Project Operations, Support Engineering/Engineering, or Safety/Security.
Monitor and handle annotator requests within Discord, escalating to the appropriate delivery team resource when needed.
Apply P0-P3 severity classification to incoming tickets and follow the corresponding response process.
Identify and flag repetitive, low-complexity ticket types (roughly 81% of tickets require two or fewer agent comments) for deterministic self-service or automation.
Participate in a quarterly review of ticket volume and coverage against the schedule below.
On-Call Responsibilities
Acknowledge P0 pages within approximately 15 minutes; unacknowledged pages automatically escalate to that week's secondary on-call responder.
On-call is reserved for Critical issues only — for example, a systemic inability to work, widespread payment or verification failures, major production incidents, or credible safety/security concerns. Routine P1-P3 tickets remain queued for the next scheduled shift.
Qualifications
Experience in a support or operations role, ideally supporting a global or contractor/gig workforce.
Comfort working across payment, identity/verification, and account-access issues, with the judgment to know when to resolve directly versus escalate.
Clear, professional written communication suited to a global contractor population.
Willingness to participate in the rotating P0 on-call schedule.
Working proficiency with Zendesk (or a comparable ticketing platform) and Discord.
Ability to work independently during off-hours coverage while following documented escalation paths.
What Success Looks Like
SLA attainment on first response and time-to-resolution, against an initial planning estimate of approximately 15-30 minutes of direct handling time per ticket.
P0 pages acknowledged within the target window, with escalations to the secondary responder tracked and rare.
Low rate of tickets requiring re-escalation or reopening.
Contractors get a single, clear path to resolution rather than moving unassisted between Support, Project teams, Payments, and Verification.
A growing share of high-volume, low-complexity ticket types shifted to self-service or automation.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. The base cash compensation range for the United States is $55,000 to $70,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
УдалённоColombia
УдалённоUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Candidates based in Latin America are strongly preferred
УдалённоseniorBrazil; South Africa; Ecuador; Philippines; Mexico; Indonesia
УдалённоseniorKyiv, Ukraine; Lviv, Ukraine
San Francisco, CA
San Francisco, CA
УдалённоIstanbul, Turkey
Australia
Denver, CO, United States
УдалённоArkansas
УдалённоleadWhile unusual at Buffer, we're looking for folks in a specific timezone range; This role is currently open to candidates based between UTC-3 and UTC+3
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
УдалённоWhere Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone