Задачи: — развивать IT-бренд работодателя.
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Задачи: — развивать IT-бренд работодателя.
Ищут креативного контент-менеджера, который умеет самостоятельно придумывать идеи и превращать их в интересные форматы для социальных сетей. — придумывать идеи коротких видео, постов, рубрик и контентных форматов;
Location: Remote - US Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Job Summary The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills. The ideal candidate is an experienced security professional who excels at developing team members, driving operational excellence, improving processes through data and automation, and partnering cross-functionally to deliver exceptional outcomes for customers. Essential Duties and Responsibilities Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management. Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders. Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed. Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements. Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities. Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership. Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes. Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items. Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight. Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities. Education, Experience, Knowledge, Skills, and Abilities 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field. Previous experience leading, supervising, or mentoring technical teams. Strong understanding of common vulnerability classes, including the OWASP Top 10. Experience with incident response, vulnerability triage, and validation. Excellent analytical, problem-solving, organizational, and decision-making skills. Exceptional written and verbal communication skills with the ability to influence technical and non-technical stakeholders. Preferred Experience Proven ability to manage multiple priorities in a fast-paced environment. OSCP or a comparable security certification, or equivalent hands-on offensive security or vulnerability research experience. Experience using Python to automate workflows or process operational data. Experience using Tableau or similar business intelligence tools to create dashboards and drive data-informed decisions. Demonstrated success implementing operational improvements through metrics, automation, and continuous improvement initiatives. Working Conditions and Physical Requirements This role will require periodic travel to support business needs. The Manager, Security Operations is expected to attend onsite events such as Bug Bashes and other customer-facing engagements, as well as participate in in-office events at irregular intervals. Travel will vary depending on business priorities but should be anticipated as a recurring responsibility of the position. Pay Range Disclosure At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $129,280- $161,600. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Настроить подборКонсультация клиентов, выстраивание коммуникации, выявление решений, сопровождение клиентов, работа с финансовыми таблицами. Грамотная речь, умение вести переговоры, стрессоустойчивость, английский A2, базовые бухгалтерские навыки.
Location: Prague; Limassol; United Kingdom - Remote Workplace: remote The Senior Director, Product Management leads the product team for Azul Prime and is accountable for Prime’s growth. Prime is Azul’s high-performance JVM, and Optimizer Hub, the component that moves JIT compilation and warm-up off the JVMs and into a shared service running in the customer’s Kubernetes environment, is part of it. Prime wins when customers run Java at scale and care about latency, warm-up, and cloud cost. You set Prime’s direction, run the product managers who work on it, and answer to the CPO, CEO, CRO, and SVP of Engineering for the results. This is a player-coach role. You manage a team, and you still own the decisions on strategy, pricing, and the hardest customer conversations. What You'll Own Outcomes. You own whether Prime succeeds or fails in the market. New business, pipeline, pilot-to-production conversion, expansion, renewal, and retention on Prime are your numbers, not just the field’s. You define what success looks like, instrument it, report it honestly when it is bad, and change the product or the plan when the data says the strategy is wrong. Strategy. Set the multi-year direction for Prime: which segments and workloads it wins, what to build versus partner for, and how it fits with Optimizer Hub, Azul Core, Intelligence Cloud, and Payara. Be explicit about what customers compare Prime against, including other JVM vendors, OpenJDK builds, and simply buying more cloud capacity. You own the thesis and you are accountable for whether it holds up. Executive partnership. Report to the CPO and work directly with the CEO, CRO, and CTO. Bring strategy, roadmap, and pricing decisions to the leadership team, argue for them with data, and change your mind in public when the evidence says you should. This is a visible role with real exposure. Go-to-market. Build and run the Prime go-to-market motion with sales, marketing, and customer success: who the buyer is, which accounts to target, what the pitch is, how pilots are structured, and what makes them convert. Work with the Prime sales specialists and field leadership on target accounts, qualification, and deal strategy. Join strategic customer and prospect calls yourself, and keep a clear, evidence-based view of why Prime deals are won, lost, and stalled. Roadmap. Translate strategy into a sequenced, credible roadmap, and make the trade-offs explicit rather than accidental. Build alignment across engineering, sales, and marketing around it, and inspire the teams to deliver it. Communicate it internally and to customers, hold the line on scope, and keep a heavy bias for action. Pricing and packaging. Own how Prime is priced, packaged, and metered, including how Optimizer Hub is packaged as part of it. Prime makes customers’ fleets more efficient, which can shrink the very footprint the price is based on, so the model has to account for that. You build the models, pressure-test them with the field, and work with finance and sales to get them approved and into market. Team leadership. Manage, develop, and hire the product managers on Prime. Give each PM a clear area to own and hold them to outcomes, not requirements. Set the standard for how the team works: written strategy and decisions, customer evidence behind every roadmap call, and AI tools used in daily product work. Inbound product management. Make sure the team works with engineering beyond writing requirements: in the sprints, in design reviews, and in the implementation trade-offs. Customer requirement sessions, customer-facing technical documentation, and the operator experience of installing, sizing, and running Optimizer Hub on Kubernetes all sit with your team. Outbound product management. Partner with marketing on positioning, launches, sales enablement, and public-facing content. Run competitive and market research. Make sure the Prime story lands with developers, platform teams, and the executives who sign. Technical credibility. Hold your own with the engineering teams. You understand JVM architecture and principles of operation, JIT compilation, garbage collection, and warm-up in particular, well enough that engineers treat you as a peer rather than a requirements conduit, and a customer’s platform engineers and CTO do too. What You'll Bring (aka Experience, Skills, Education) Required 15+ years in engineering and/or product roles, with a strong track record of launching and scaling products to revenue. 10+ years in product management, including owning a product or product line end to end: strategy through launch through revenue. 5+ years managing teams, including hiring, developing, and managing product managers. Track record shipping enterprise infrastructure or developer software sold to platform and engineering teams, such as language runtimes, application performance, observability, or cloud cost optimization. Ability to develop a deep working knowledge of JVM architecture and operation: JIT compilation, garbage collection, and warm-up. Demonstrated ownership of pricing and packaging for a technical product, including the cross-functional work of getting a model approved and into market. Experience building a go-to-market motion with sales: working enterprise deals, and understanding DevOps engineers, platform engineers, and developers as the key influencers in a sales cycle. Experience conducting market and competitor research with focus on product impacts and positioning. Experience directly interacting with customers and prospects - building customer relationships, discussing roadmap and strategy and conducting customer interviews Strong domain knowledge of public cloud (AWS, Azure, GCP) and Kubernetes. Fluency with AI tools and experience operating in an AI-first product management organization. You use them in your daily product work and have a view on where they help and where they don’t. Excellent written and verbal communication in English, equally effective with an engineer and with a Fortune 100 CIO. Comfortable in a fully remote, async, multi-time-zone setup. Self-directed, and a strong writer, because writing is how decisions get made here. Comfortable in a startup-shaped environment where bringing order to chaos is part of the job. Nice to have Hands-on software or quality engineering background: you have written code and debugged production systems. Experience with open source communities and licensing. Experience taking a product from early traction to a durable revenue line. Experience leading across more than one product at once, especially products at different stages or sold through different motions. Experience with infrastructure software that customers deploy and operate themselves, not just SaaS. Working knowledge of Java and Java development tooling. Education Bachelor’s degree in a related field or equivalent work experience. An advanced degree and/or relevant certifications are nice to have, but not required. Location This can be a fully remote role, ideally be based in one of Azul's European locations such as Prague, Czech Republic or Limassol, Cyprus, OR any other location in Europe or the EU. What we Offer · Comprehensive compensation and healthcare packages · Referral Program · Work-life balance, remote-first, paid time off, company shutdown, holidays · Work with top experts worldwide whom contribute to the Java ecosystem Our Culture & Values · Maniacal Customer Focus · Innovation & Excellence · Initiative & Courage · Impact & Influence · Integrity & Transparency · Diversity, Inclusion & Teamwork Employment at Azul is contingent upon the completion of reference and background checks.
Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This role focuses on strengthening OKX US' first line of defense while serving as the primary operational engine and bridge between the US business and control functions. Operating in a highly fluid environment, this position bridges the gap between hands-on internal controls and strategic US market execution. You will work shoulder-to-shoulder with control functions across every aspect of the US business, from managing KYC/KYB onboarding pipelines and marketing content reviews to leading US executive reporting and customer support alignment. The ideal candidate thrives in ambiguity, moves comfortably between granular risk management and growth strategy, and elevates organizational maturity to sustain OKX’s growth, integrity, and regulatory excellence. What You’ll Be Doing Controls Partnership & Operational Strategy KYC / KYB Pipeline & Remediation: Support Compliance-managed KYC and KYB onboarding pipelines, identifying friction points, accelerating throughput between business units and Compliance, and resolving operational friction. Risk Governance and Coordination: Serve as the key liaison to the US Risk organization, providing assistance in the monitoring of KRIs and the implementation of the risk framework. Customer-Facing Content Governance: Lead the cross-functional workflow for Compliance and Legal reviews of growth assets, including marketing campaigns, product launches, promotional materials, and client communications. Client Support & Compliance Alignment: Partner closely with Client Support and Compliance to streamline escalated customer workflows, ensure client support operations reflect regulatory requirements, and resolve customer-impacting compliance bottlenecks. Controls Product Management: Work with Legal, Compliance, and Risk to understand key risks associated with new product launches, and utilize relationships with Product to promote innovation and product delivery. Local Market Governance Executive Reporting: Lead and coordinate reporting for executive meeting cadences, including soliciting updates and insight from business and control leads to present a cohesive view of US market performance and opportunities. Policy & Procedures: Support the drafting and upkeep of operational policies and procedures. Prepare regular risk, control, and operational performance reporting for senior leadership. First-Line Defense Leadership: Represent business operations in first-line risk management activities, supporting RCSAs, maintaining risk registers, and ensuring control effectiveness. What We Look For In You Experience: 3+ years of progressive experience in Strategic Operations, Program Management, Compliance Operations, Governance, or Risk Management within fintech, crypto/web3, or heavily regulated financial services. Fluidity & Growth Mindset: A "builder" mindset with high comfort in ambiguous, rapidly evolving environments. Ability to pivot smoothly from tactical execution (tracking pipeline bottlenecks) to strategic alignment (launching new market initiatives). Incident & Process Acumen: Proven track record leading cross-departmental incident response, mapping workflows, and executing post-incident remediation. Cross-Functional Stakeholder Management: Superior written and verbal communication skills; demonstrated ability to build trusted partnerships across control and first line teams. Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $107,002 to $160,503 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Мы приглашаем в том числе студентов и выпускников пройти образовательную практику. в области проектного менеджмента.
Связаться с новой заявкой, квалифицировать клиента: цели, сумма, горизонт, опыт инвестирования, риск-профиль. Проводить онлайн-консультации (звонок или видео): простым языком объяснять продукт, доходность и риски.
Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is presently hiring for a Project Construction Manager with core experience in Gas Oil Separation Plants (GOSP). The Project Construction Manager would be responsible for overseeing and managing all on-site construction activities, including civil works and mechanical/equipment installation, ensuring execution is completed safely, efficiently, within budget, and in accordance with the approved project schedule and Saudi Aramco standards. The role involves coordinating subcontractors, engineering, procurement, QA/QC, and project management teams to ensure smooth project execution and timely resolution of construction-related issues. Responsibilities Lead and supervise daily on-site construction activities, covering civil works and mechanical/equipment installation, ensuring compliance with project plans, budgets, schedules, and Saudi Aramco standards (SAES). Manage and coordinate international and local subcontractors, monitor their performance, and ensure timely completion of assigned work in line with project requirements. Ensure compliance with HSE requirements, Saudi Aramco Permit to Work (PTW) procedures, safety instructions, environmental regulations, and project quality standards. Coordinate with QA/QC teams to ensure all construction and installation activities meet contractual requirements and pass client inspections. Monitor construction progress, prepare regular progress reports, identify potential delays and risks, and implement corrective actions to keep the project on schedule. Coordinate with engineering and design teams on constructability reviews, design clarifications, technical queries, site modifications, and design changes to minimize rework and construction delays. Review construction methods, work sequences, resource requirements, and site conditions to improve execution efficiency and resolve technical or interface issues. Coordinate with procurement and supply chain teams to ensure materials and equipment are available at site as per construction requirements and planned delivery schedules. Monitor the delivery and availability of critical materials and equipment, identify supply chain risks, and coordinate material inspections, storage, and inventory control. Assess the impact of design and procurement changes on construction activities and schedules, ensuring timely coordination and resolution among relevant teams. Identify and resolve site constraints, material shortages, subcontractor issues, and construction-related challenges to ensure uninterrupted project execution. Requirements Bachelor’s degree in Civil Engineering, Construction Management, Mechanical Engineering, or a closely related discipline. Verifiable direct experience serving as Construction Manager or in a senior site leadership role on Saudi Aramco EPC projects. Proven record of successful execution and delivery of Saudi Aramco Gas Oil Separation Plant (GOSP) projects; this qualification carries absolute priority in screening. Practical management experience in heavy civil construction and complex installation phases in the oil and gas or heavy industry sector. In-depth understanding of Saudi Aramco standards, procedures, and safety regulations, and familiarity with document systems such as SAES and SAMSS. PMP, OSHA/NEBOSH/IOSH, or prior holding of an Saudi Aramco-approved SAP Number (Aramco SAP Number). Proven track record of integrating and driving a multi-source subcontractor portfolio to complete delivery. Experience working in EPC organizations, consortiums, or integrated project teams.
Активно искать и подбирать сотрудников для магазинов и складов (работа с онлайн-платформами, базами данных, соцсетями). Проводить первичные собеседования и организовывать встречи кандидатов с руководителями.
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: As the Lifecycle Marketing Manager at Tenable, you will execute a global strategy for our go-to-market and lifecycle communications including email, in-product, and other communication channels. You’ll engage our core audiences, including customers, prospects and partners. You’ll design email programs, manage customer lifecycle communications and build key market communications - all within an overarching strategy to drive pipeline, adoption, and retention. The ideal candidate is an experienced communications professional who brings a strategic mindset along with experience designing email marketing programs, managing customer engagement programs, and working across global teams. The Lifecycle Marketing Manager will be the champion of Tenable’s email voice and strategy, working to establish and maintain a consistent voice across regions. Strong copywriting skills will be essential to help write compelling emails and adapt messaging for key personas (Chief Information Security Officers (CISOs), IT leaders, and practitioners in the cybersecurity industry) across various communication channels. Your Opportunity: Lifecycle Communication Strategy: Own messaging strategy across email (including newsletters, customer notifications, lead nurture campaigns, product launches, global events, and more), in-product messaging, and other communication channels. Program Execution: Support engagement programs such as virtual events, community engagement, and advocacy programs. Copywriting and Editing: Draft, refine and edit high-converting copy for a wide range of types of email communications and messaging. Ensure a consistent tone of voice across all communications. Persona-Based Targeting: Adapt strategy and messaging for different buyer personas, aligning to prospect and customer lifecycles to effectively nurture leads and fuel customer growth. A/B Testing: Design and manage ongoing A/B tests across email copy, schedules and layouts. Apply learnings to optimize and adjust email strategy. Project Management: Balance many projects simultaneously with short deadlines. Maintain a global communication calendar and provide visibility to key stakeholders. Global Partnership: Serve as a global bridge across regional marketing teams. Create and maintain global email standards to maintain a consistent style and voice across regions and audiences. Reporting & Analytics: Track KPIs, analyze engagement metrics and performance against demand generation goals, and present insights to key stakeholders. What You’ll Need: 5+ years of professional experience in email marketing, demand generation, or lifecycle marketing. Bachelor's degree or equivalent experience. Ability to provide an email writing sample showcasing how you adapt tone and messaging for different persona types (requested at the hiring manager stage). A clear understanding of email strategy, what constitutes a successful campaign and how to measure and improve performance. Familiarity with marketing automation (e.g. Marketo) and CRM platforms (e.g. Salesforce). Comfort with A/B testing methodology and experience with analytics tools and reporting. Strong verbal and written communication skills, with the ability to create compelling copy and translate technical concepts into clear, value-driven messaging. Strong project management skills and the ability to balance many projects simultaneously with short deadlines for completion. Must be a self-starter, accountable, and be able to interface with various teams and stakeholders independently. An understanding of the cybersecurity industry and core buyer personas is a plus. And Ideally: Experience in the cybersecurity or B2B technology industry is preferred. #LI-Hybrid #LI-LP1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $92,500 — $123,166.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice
Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. Reddit is a network of thousands of communities where over 100 million daily active users dive into their interests, hobbies, and passions. Core to scaling our ads, and consumer experiences is high-quality, continuous data annotation. Our Operations ecosystem is expanding its central labeling engine to power models, taxonomies, and product experiments across both our Ads and Consumer Product organizations. We are seeking a Staff Operations Program Manager (IC5) to serve as the strategic architect and operations lead for Reddit’s central data labeling function. In this high-visibility, 0-to-1 role, you will engage directly with product and technical teams across the company at all levels, to determine requirements and how best to execute these via our centralised function. You will excel at translating complex, unstructured product needs into clear, scalable labeling directives that can be seamlessly executed by vendor teams and you will partner with our vendor partners to scale and optimize our delivery model. In parallel, you will partner with cross functional leaders to define the future of automated, LLM-based labeling - positioning Reddit to leverage best in class technology and operations efficiencies. Responsibilities: Strategic Intake & Expectation Management: Strategic Intake & Expectation Management: Own and scale the incoming request process across Consumer and Ads. Ensure delivery frameworks are robust and reliable, and that all initiatives are prioritised appropriately, based on agreed criteria and business impact. 0-to-1 Operations & LLM Scaling: Take full ownership of shaping how the central labeling function grows; design and execute the operational roadmap to integrate LLM-assisted labeling workflows to augment human vendors and multiply throughput. Taxonomy & Experimentation Architecture: Standardize taxonomy definition guidelines and operationalize complex, multi-quarter labeling projects supporting Consumer Org product experiments and Ads Org safety systems. Cross-Functional Alignment: Partner directly with Product Managers, Data Scientists, and Ops Leaders across orgs to align labeling capabilities with broader business objectives, translating high-level concepts into executable human and machine tasks. Guideline & Operational Calibration: Partner with our dedicated Vendor Manager to hand off clear task guidelines, resolve complex edge cases, and establish feedback loops that ensure task performance aligns with product expectations. Framework Development: Build, document, and standardize centralized request intake models, SLA frameworks, quality assurance practices, and throughput metrics across all labeling domains. Required Qualifications: 7+ years of experience in data operations, program management, or vendor operations with a heavy focus on data labeling, model training data, or taxonomy infrastructure. Stakeholder Management & Leadership: Proven ability to align Product and Engineering leadership, skilled at setting firm boundaries, and enforcing structured prioritization. Translation & Taxonomy Mastery: Exceptional ability to translate vague product requirements into detailed, unambiguous labeling instructions, edge-case trees, and taxonomy classification schemas. LLM & Automation Integration: Experience leveraging LLMs, synthetic data generation, or automated tooling to augment traditional vendor annotation workflows and scale operational capacity. Operational Collaboration: Demonstrated ability to partner effectively with internal Vendor Operations/Managers to translate project requirements into executable guidelines and handle task-level escalations. Preferred Qualifications: Experience navigating cross-functional dynamics across both Ads/Monetization and Consumer-facing product organizations. Strong proficiency in SQL and data manipulation to independently analyze vendor quality metrics, pipeline throughput, and project completion SLAs. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-SP1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $180,200 — $252,300 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE Docker's Forward Deployed Engineering (FDE) team embeds senior engineers inside our most strategic customers to solve their hardest deployment, integration, and adoption problems. FDEs then bring what they learn back to Docker Product and Engineering so that every customer benefits. As the Principal Technical Program Manager for FDE, you define what good looks like for the organization and run the business that delivers it. You define the standards for how FDE plans, commits, delivers, and measures quality. You own the operating rhythm, track commitments Docker has made to customers, the commitments Docker Engineering has made to FDE, and the timelines and resourcing behind them. This is a senior role that works with stakeholders across the business to drive outcomes for Dockers most important customers. FDE is where Docker proves it can deliver for the customers that matter most while the technology around us changes quickly. You will set the standard for how a small team of senior engineers earns and keeps the trust of customers, and you will make what they learn useful to the whole company. The practices you establish will become the model for how Docker engages with its largest, most complex customers. _______________________________________________________________________ RESPONSIBILITIES DEFINE WHAT GOOD LOOKS LIKE - Define the FDE delivery standards, engagement model, and quality bar, and write them down so engagements are consistent across customers, regions, and engineers. - Decide which metrics matter for FDE, set targets, and revise them as the team learns. - Turn lessons from each engagement into reusable practice and product improvements. RUN THE FDE BUSINESS - Give executives a clear account of what is on track, what is at risk, what decision is needed, and from whom. - Own FDE capacity management and staffing plans with FDE leadership and recruiting: which engineers are aligned to which customers, where the gaps are, where and when to hire to stay ahead of demand. OWN CUSTOMER AND ENGINEERING COMMITMENTS - Instrument every commitment Docker has made to FDE customers, and every commitment Docker Product and Engineering teams have made to FDE. - Track commitments, map dependencies across teams, and surface risks early enough to act on them. - Negotiate and confirm dates with teams that run on their own planning processes, and hold them to those dates. INFLUENCE ACROSS DOCKER - Represent FDE with Product and Engineering leadership. Make sure customer needs are well defined using data, and that product decisions map to achievable FDEs action. - Improve the internal processes that slow collaboration between Field, Product, and Engineering, and bring those improvements to the wider company when they work. - Present FDE results and risks to Docker executives and customer stakeholders. LEAD THE PROGRAM PRACTICE - Set priorities for junior TPMs, define the reporting FDE needs, and mentor them in program management practice. - Choose the tools and standards FDE uses to track work. - May need to take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 10+ years of technical program management experience, including 4+ years at Staff level or above, supporting customer-facing engineering, professional services, or field engineering teams. - A track record of delivering commitments on schedule for enterprise customers, including contractual or executive-visible deadlines. - Experience defining standards, quality bars, and operating processes that other teams adopted. - Experience running dependencies across many engineering teams that you do not manage, and getting reliable dates from them through influence. - Strong technical background in cloud platforms, containers, and modern software delivery. You can read a design, challenge an estimate, and tell a real blocker from a vague one. - Experience choosing metrics and setting targets, including working with incomplete data and deciding what is good enough to act on. - Executive communication skills, with the ability to deliver difficult news early and clearly to customer stakeholders, Docker leaders, and engineers. - High agency and comfort working autonomously in a distributed, remote-first company where processes are still being defined. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Occasional travel to customer sites and to Docker team gatherings. BONUS QUALIFICATIONS - Prior experience supporting a Forward Deployed Engineering, Professional Services, Solutions Engineering, or Customer Engineering organization. - Familiarity with the agentic AI ecosystem, including coding agents, Model Context Protocol (MCP), and enterprise requirements for security and governance of AI workloads. - Experience with regulated or compliance-driven customers in financial services, healthcare, government, or similar sectors. - Experience at a developer tools, infrastructure software, or platform company. - Familiarity with Docker products, Kubernetes, and cloud-native development platforms. WHAT SUCCESS LOOKS LIKE - FDE has written delivery standards, a quality bar, and KPI targets that FDEs, Field, Product, and Engineering all know and use. - Every customer commitment and every Docker engineering commitment to FDE has an owner and a date, and strategic customer deadlines are met. - FDE operating reviews run weekly, produce decisions, and close their actions. - FDE capacity, hiring, and customer alignment are planned ahead of demand. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $162,505 - $254,650 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE
Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consulting is Ramp's post-sales technical delivery team. When a finance org needs Ramp to work the way their business actually runs, this is the team that takes customers through that transformation, from complex accounting issues to integration errors to everything in between. The Manager, Technical Consulting, Enterpriseleads the team responsible for Ramp's largest accounts. You'll own post-sales technical implementation for this segment end to end — from technical discovery and solution design through go-live, adoption, and expansion — working shoulder-to-shoulder with our Customer Activation team, with whom you'll co-own activation milestones and time-to-value. Strategic customers arrive with multi-entity structures, legacy ERPs, in-flight finance transformations, procurement and treasury requirements, and executive sponsors who expect a named technical leader in the room. Your team is the last line of technical escalation for these accounts — there is no tier above you. This role suits an experienced leader who can hold two things at once: the operating rigor to run a delivery function at scale, and the technical credibility to sit across from a Controller or VP of Finance and design the solution live. WHAT YOU'LL DO - Lead and grow the Enterprise Technical Consulting team — coach senior and principal-level consultants, own hiring, onboarding, performance, and career architecture, and build a bench deep enough to scale with the segment - Own post-sales technical implementation for Ramp's largest accounts — accountable for solution quality, delivery timelines, and technical outcomes across the portfolio - Co-own activation milestones with Customer Activation — build a joint operating model where TC drives technical design and Activation drives adoption and enablement, with shared accountability for time-to-value and a single, coherent customer experience - Serve as the terminal escalation point for complex technical and delivery challenges — ERP integration failures, custom API work, at-risk go-lives, and commitments made pre-sales that need to be re-scoped - Define the Strategic delivery model — scoping standards, solution design review, rules of engagement with CSM/Activation, staffing and capacity models, and quality bars that hold up under enterprise scrutiny - Run the function with operational rigor — forecast capacity, balance workload across accounts, instrument the team with KPIs (time-to-value, go-live on-time rate, escalation volume, adoption and expansion attach), and use the data in coaching and planning - Partner cross-functionally at the leadership level — Customer Activation, Strategic CSM and AM, Sales, Product, Engineering, and GTM Ops — to align on roadmap, feedback loops, and segment strategy - Turn field insight into product influence — synthesize what Strategic customers actually need, champion it with Product and Engineering, and close the loop back to the field - Set precedent where none exists — make sound calls in ambiguous, high-stakes situations, document the reasoning, and teach the team to do the same WHAT YOU NEED - 5+ years in technical consulting, solutions architecture, implementation, or professional services — with substantial time on enterprise or strategic accounts - 2-3+ years managing individual contributors and owning team-level outcomes; experience managing senior or principal-level ICs strongly preferred - Proven track record owning post-sales implementation for large, complex customers — multi-entity, multi-system, executive-sponsored engagements - Deep fluency in ERP and financial systems (NetSuite, Sage Intacct, Oracle, Workday Financials, Microsoft Dynamics), APIs, SSO/HRIS integrations, and core accounting workflows (chart of accounts, subsidiaries, approval hierarchies, month-end close) - Ability to assess and guide technical solution design at enterprise complexity — and to tell the difference between a configuration problem, a product gap, and a customer process problem - Experience building the operating model between two functions — e.g. delivery and onboarding, or services and customer success — and making shared accountability actually work - Executive-grade communication — able to hold the room with a CFO or Controller, advocate for your team internally, and translate technical trade-offs into business consequences - Demonstrated judgment in ambiguity and a bias toward ownership in a fast-changing, high-growth environment NICE TO HAVE - Experience at an ERP or financial systems vendor (Workday, NetSuite/Oracle, Sage Intacct, Coupa) or in a Big 4 / systems integrator implementation practice - Background in fintech, spend management, or AP automation - Experience standing up or scaling a technical consulting / professional services function from an early stage - Experience managing managers or team leads, or building the career ladder for a technical IC track BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Overview: As a Manager of Software Engineering reporting to the Sr Manager of Engineering, you'll lead multiple Agile teams to deliver high-quality software solutions. You'll own the technical design, drive execution from concept to post-launch, and ensure alignment with business goals and engineering best practices. Key Responsibilities: Lead and mentor cross-functional teams of developers Champion an AI-first culture, encouraging teams to rapidly innovate, experiment, and drive adoption of AI capabilities to enhance product performance and efficiency Drive end-to-end delivery of software projects using Agile methodologies Own technical design and architecture decisions in collaboration with stakeholders Ensure high-quality releases through strong process management and technical oversight Partner with product managers to align development with user needs and business priorities Continuously improve team performance, structure, and development practices Lead Operational Excellence efforts to improve our ability to support customer needs and avoid impact to patient outcomes Represent PointClickCare by developing and maintaining comprehensive knowledge of PointClickCare products, industry and technical trends, and general business and financial acumen through various sources and initiatives Communicate with customers in a compelling and articulate manner in both verbal and written conversations and presentations, demonstrating corporate core values and culture, developing professional and positive relationships with customers, and maintaining a reputation of competence, integrity and professionalism What You Bring: Proven experience leading software development teams and delivering enterprise applications Strong background in Java, Python, Spring, SQL, and web technologies Deep understanding of Agile practices and software development life cycle Excellent leadership, communication, and problem-solving skills Ability to drive results, manage complexity, and foster a high-performance culture Leveraging AI technologies and frameworks to deliver software solutions Qualifications: 5–10 years of software development experience with most recent experience as a Development Manager or Team Lead Solid experience with the software development life cycle (e.g., gathering requirements, analysis and design, development, release and version control, deployment management), including: Good experience with Agile development methodologies (or similar), Java SDK 1.5 or higher, and utilizing SQL (e.g., writing queries) Previous experience utilizing the following technologies/toolsets/applications: Java Web Applications, Servlets, Servlet Filters, JSP, JSTL, JDBC Spring Framework 3.x or higher, including Spring MVC Microsoft SQL Server Used HTML/CSS/JavaScript Web service platforms Utilizing Object Oriented Programming (OOP) principles Deep understanding of Enterprise Software Design Strong leadership skills – ability to lead by example, motivate others and continuously look for improvements in the work that you and your team performs Demonstrated troubleshooting and problem-solving skills Ability to collaborate with multiple internal teams and management Strong written, verbal, and interpersonal communication skills #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,800-178,500+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed. What will I be doing? Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function. Lead, coach, and scale a high-performing SE team across global regions and core verticals. Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise. Serve as a trusted technical advisor and executive point of contact for large customers. Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy. Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation. Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments. Build reusable, scalable solution frameworks, and industry-specific technical assets. Advocate for customer needs and insights internally to influence product roadmap and prioritization. Represent Intercom and the SE function externally through executive meetings and strategic events. Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact. What skills do I need? 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role. Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams. Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day. Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues. Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive. A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Excellent communication and presentation skills The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Austin, TX, USA About the role This is a high-visibility opportunity to own the health, evolution, and strategic value of a member operations ecosystem at Chime's only onshore customer operations center. You will lead as one part Operator (running the operations with rigor), one part Strategist (improving the operations by challenging what exists), and one part Influencer (informing the business by turning frontline signals into company decisions). The role carries real executive presence: you'll be the person in the room translating what's happening on the frontline into decisions senior leaders act on. This is an on-site role (location TBD - Austin, San Antonio) — you'll be embedded with the operation you own, not managing it from a distance, and you'll serve as a cultural ambassador for Chime within the partnership (BPO) and a highly effective motivator of front line staff. You will play a hands-on role in daily partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes. In this role, you can expect to Run the Operations Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes. Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact. Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through. Improve the Operations Challenge existing processes, technology, staffing models, and site/channel strategy rather than optimizing within them. Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement. Identify automation and AI opportunities within the partner operation, and help redesign the operating model as routine volume shifts to AI Agents. Influence the Business Operate with a level of entrepreneurship and ownership consistent with running a business unit, not administering a contract. Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations. Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps — with a point of view. Build the Chime Culture Onsite Establish and sustain a shared Chime culture in our onshore BPO partner location. Partner with Chime and BPO leaders to translate Chime’s values—including member obsession and financial peace of mind—into observable behaviors, coaching expectations, hiring standards, and recognition programs. Own and measure cultural health through indicators such as leadership visibility, employee engagement, attrition, coaching quality, product fluency, member sentiment, and frontline feedback closure. To thrive in this role, you have 10+ years of experience in leading on site Customer Experience operations, Partner/Vendor Management, BPO operations, or a related operational leadership role, ideally within financial services or another highly regulated environment. Executive presence and sound business judgment - comfortable building trust and influencing decisions — including with senior stakeholders — combined with high ownership and comfort operating autonomously in ambiguity. Strong analytical skills - demonstrated ability to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations — own partner performance. Demonstrated ability to challenge the status quo — a track record of redesigning a process, system, or operating model — paired with the influence, relationship-building, and communication skills to drive alignment and accountability without direct authority. Proficiency with tools such as Claude, ChatGPT, Excel, Google Sheets/Slides, Looker, Jira, or similar tools. Onsite presence required at least 5 days a week Willingness to travel domestically and internationally as needed. #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $130,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .
Location: Seattle; New York City; San Francisco Workplace: Hybrid ABOUT MOTHERDUCK Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans. WHAT YOU WILL DO We’re looking for a Product Marketer who lives at the intersection of words, product, and customers. You’ll take what our engineers build and turn it into stories that make developers and data teams lean in. You’ll own positioning and messaging, write the pages people actually read, and make sure our sales team walks into every conversation ready. This role can be based in our Seattle, San Francisco or New York City office. Key responsibilities - Write. A lot. Website copy, landing pages, launch posts, product one-pagers, emails. You care about every word and you know when to cut. - Help shape how we tell our story. Work alongside product, sales, and leadership on who we’re for, why we’re different, and how to say it in a way a data engineer won’t roll their eyes at... then keep it fresh as the product and market evolve. - Build the web and the artifacts. Ship landing pages, comparison pages, demos and interactive assets... ideally hands-on with AI tools rather than waiting in a queue for design and eng. - Arm the sales team. Create battlecards, pitch decks, objection handling, and competitive takes that AEs and Customer Engineers actually use in deals. Sit in on calls and bring what you hear back into the messaging. - Run launches. Plan and ship product launches end to end with product, engineering, DevRel and growth. - Stay close to customers and the market. Talk to users, track competitors (Snowflake, Databricks, BigQuery and friends), and turn what you learn into sharper stories. - Work AI-first. Use Claude and other tools to research, draft, prototype and ship. Help set the bar for how marketing at MotherDuck uses AI. WHAT YOU BRING - 3 to 10 years in product marketing, ideally at a B2B software or developer-focused company - Excellent writing. Clear, punchy, and specific... you can make a technical idea land in one sentence - A real knack for positioning: you've taken a product to market and can show the before and after - Experience building web pages and landing pages, and comfort shipping them yourself with modern tools - A track record of sales enablement that sales teams actually used - Genuine curiosity about technical products. You don't need to write SQL for a living, but you want to understand how the thing works - AI fluency. You already use AI daily to do better work, and you're excited to push that further - A bias for action. You'd rather ship a good version this week than a perfect one next quarter WHAT PEOPLE SHOULD BE SAYING IF YOU’RE DOING DUCKING AWESOME - “I sent the new landing page to a prospect and they replied ‘this is exactly our problem.’ Didn’t have to explain a thing.” - “Honestly, I understand our own feature better after reading the launch post.” - “The battlecard came up in the call and I had the answer before they finished the question.” - “They showed me a workflow they built with AI last week and now half of marketing uses it.” WHAT WE PROVIDE - Feather-ruffling compensation – competitive salary and stock options so you have a stake in our flock’s success. - Top-notch healthcare coverage – 100% paid medical, dental, and vision for employees, plus 80% coverage for dependents (because we care about your whole nest). - Flexible PTO – take the time you need to recharge, explore, or just have a lazy day by the pond. - 401k plan – because even ducks need to plan for the future. - Flexible work environment - spend most of the week in the office collaborating with the flock, and work from wherever you're most productive the rest of the time. Specifics are role dependent and as agreed upon with your manager WHY MOTHERDUCK We're a ~110-person, Series B team building on one of the fastest-growing open source projects in data. We're small enough that your work shows up on the website next week, and growing fast enough that there's always something new to figure out. How we work comes down to four values: - Thoughtfulness. We care about the people we work with and the craft behind what we ship. - Flexibility. Plans change. We adapt without drama. - Unorthodoxy. We question the default way of doing things, including in marketing. - Agency. We own outcomes and don't wait for permission. PLEASE APPLY Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications. MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.