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Location: Kyiv, Ukraine; Lviv, Ukraine New opportunities in Ukraine! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: United States About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: United Kingdom About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Romania About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Poland About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: London, United Kingdom About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Czechia About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Canada About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Bessé-sur-Braye, Pays de la Loire Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE MISSION You will work every day on the racks that power one of France's largest AI clusters. Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our GPU/CPU clusters healthy, safe and growing — hands-on, in the data center, at the intersection of high-performance computing and physical infrastructure. You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (H100/H200-class and next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond. Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end. Location: On-site at one of our data center in Bessé-sur-Braye, Pays de la Loire. WHAT YOU'LL DO - Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs, and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand). - Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas. - Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on. - Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors. - Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills. - Be a good teammate — clear status updates, honest handovers, and respect for the people depending on the cluster. ABOUT YOU - Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting. - Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship. - Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness. - Basic Linux (boot checks, logs) — scripting is a plus, not a requirement. - Physically able to work in racks (lift, mount, maneuver) in a data center environment. - Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations. - Driver's licence (B) for travel between our sites. EVEN IF YOU DON'T MATCH EVERY CRITERION Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching. NICE TO HAVE - HPC/AI/cloud production experience at scale; large-fleet server install and maintenance. - Networking fundamentals (Ethernet/InfiniBand) beyond basics. - Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems. - Python/Bash automation for checks, capture, inventory or reporting.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Brazil About the Role Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors. Industry Insight Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust. About Alvys Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar. Our Principles Engineering Principles Build for Real-World Impact. Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding. Extreme Ownership and Empowerment. Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results. Technology Debt is Strategic, Not Accidental. Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow. Simplicity Scales; Complexity Costs. Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load. Radical Transparency. We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth. Engineering Culture Move Fast, Learn Fast. Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity. Own the Outcome. Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last. Partner, Don't Gatekeep. Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one. Pragmatism Over Purism. Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones. People Over Heroics. We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected. Responsibilities Cloud security architecture Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access. Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them. Build secure defaults into our infrastructure modules so new resources start out compliant. Vulnerability management and pipeline security Help run our vulnerability management program, driving remediation within defined SLAs. Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing. Tune and improve the automation we already use to process security findings. Penetration testing Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting. Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs. Infrastructure for security, IT, and AI tooling Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one. Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity. Working with others Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work. Write clear runbooks and documentation, and produce evidence for our SOC 2 program. Tech Stack Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID) Infrastructure as code: Terraform CI/CD: GitHub Actions and Azure DevOps pipelines Containers: Docker, Kubernetes, Azure Container Registry Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana Security: Aikido, Cloudflare AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot Application code: .NET/C#, TypeScript, Angular, React Minimum Qualifications Fluent in English, spoken and written. 3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering. Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management. Production experience with infrastructure as code, preferably Terraform. Experience building and maintaining CI/CD pipelines. Working knowledge of containers and Kubernetes. Scripting skills in Python, PowerShell, or Bash. Understanding of common security risks in cloud and web applications, and how to fix them. Ability to explain technical risk clearly to engineers and non-engineers. Preferred Qualifications Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities. Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing. Experience coordinating penetration tests or working with external security firms. Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus). Familiarity with SOC 2, ISO 27001, or CIS Benchmarks. Interest in AI tooling and how to deploy and monitor it safely. Security certifications such as AZ-500, Security+, or similar are a plus. Background in logistics or transportation is a bonus.

Location: Mexico About the Role Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors. Industry Insight Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust. About Alvys Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar. Our Principles Engineering Principles Build for Real-World Impact. Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding. Extreme Ownership and Empowerment. Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results. Technology Debt is Strategic, Not Accidental. Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow. Simplicity Scales; Complexity Costs. Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load. Radical Transparency. We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth. Engineering Culture Move Fast, Learn Fast. Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity. Own the Outcome. Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last. Partner, Don't Gatekeep. Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one. Pragmatism Over Purism. Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones. People Over Heroics. We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected. Responsibilities Cloud security architecture Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access. Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them. Build secure defaults into our infrastructure modules so new resources start out compliant. Vulnerability management and pipeline security Help run our vulnerability management program, driving remediation within defined SLAs. Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing. Tune and improve the automation we already use to process security findings. Penetration testing Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting. Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs. Infrastructure for security, IT, and AI tooling Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one. Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity. Working with others Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work. Write clear runbooks and documentation, and produce evidence for our SOC 2 program. Tech Stack Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID) Infrastructure as code: Terraform CI/CD: GitHub Actions and Azure DevOps pipelines Containers: Docker, Kubernetes, Azure Container Registry Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana Security: Aikido, Cloudflare AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot Application code: .NET/C#, TypeScript, Angular, React Minimum Qualifications Fluent in English, spoken and written. 3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering. Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management. Production experience with infrastructure as code, preferably Terraform. Experience building and maintaining CI/CD pipelines. Working knowledge of containers and Kubernetes. Scripting skills in Python, PowerShell, or Bash. Understanding of common security risks in cloud and web applications, and how to fix them. Ability to explain technical risk clearly to engineers and non-engineers. Preferred Qualifications Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities. Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing. Experience coordinating penetration tests or working with external security firms. Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus). Familiarity with SOC 2, ISO 27001, or CIS Benchmarks. Interest in AI tooling and how to deploy and monitor it safely. Security certifications such as AZ-500, Security+, or similar are a plus. Background in logistics or transportation is a bonus.

Location: United States About the Role Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors. Industry Insight Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust. About Alvys Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar. Our Principles Engineering Principles Build for Real-World Impact. Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding. Extreme Ownership and Empowerment. Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results. Technology Debt is Strategic, Not Accidental. Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow. Simplicity Scales; Complexity Costs. Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load. Radical Transparency. We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth. Engineering Culture Move Fast, Learn Fast. Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity. Own the Outcome. Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last. Partner, Don't Gatekeep. Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one. Pragmatism Over Purism. Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones. People Over Heroics. We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected. Responsibilities Cloud security architecture Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access. Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them. Build secure defaults into our infrastructure modules so new resources start out compliant. Vulnerability management and pipeline security Help run our vulnerability management program, driving remediation within defined SLAs. Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing. Tune and improve the automation we already use to process security findings. Penetration testing Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting. Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs. Infrastructure for security, IT, and AI tooling Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one. Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity. Working with others Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work. Write clear runbooks and documentation, and produce evidence for our SOC 2 program. Tech Stack Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID) Infrastructure as code: Terraform CI/CD: GitHub Actions and Azure DevOps pipelines Containers: Docker, Kubernetes, Azure Container Registry Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana Security: Aikido, Cloudflare AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot Application code: .NET/C#, TypeScript, Angular, React Minimum Qualifications Fluent in English, spoken and written. 3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering. Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management. Production experience with infrastructure as code, preferably Terraform. Experience building and maintaining CI/CD pipelines. Working knowledge of containers and Kubernetes. Scripting skills in Python, PowerShell, or Bash. Understanding of common security risks in cloud and web applications, and how to fix them. Ability to explain technical risk clearly to engineers and non-engineers. Preferred Qualifications Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities. Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing. Experience coordinating penetration tests or working with external security firms. Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus). Familiarity with SOC 2, ISO 27001, or CIS Benchmarks. Interest in AI tooling and how to deploy and monitor it safely. Security certifications such as AZ-500, Security+, or similar are a plus. Background in logistics or transportation is a bonus. Equal Employment Opportunity Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone. If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. For information about Alvys's privacy practices, see our Privacy Policy .

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.   The difference you’ll make: You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes. The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively.   Your day-to-day: - Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management. - Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems. - Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations. - Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues. - Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations. - Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices.   Your skillset: - SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support. - Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable. - API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems. - Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices.   The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - 1st stage video interview with Lead Applied AI Engineer - 1 hour - Applied AI and SaaS administration task - Final stage with Director of Applied AI and senior stakeholders - 1 hour   Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion: At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: Office Based - London, UK This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: Office Based in London, England. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Bi-annual compensation review. Company recognition rewards. 40 days annual leave per annum, including public holidays and our All Company holiday periods. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Office Based - London, UK Accelerate your technical career by joining Canonical in a high-impact, multi-disciplinary role.. You'll be working from our London office, which hosts our events, customer demos and visitors, in an event space with professional live video, audio and streaming equipment. You'll wear three hats: Linux and cloud support engineer, owner of the office's technical infrastructure, and one of the people running the live production at our events. You'll own your cases from first contact to resolution, bringing in colleagues or senior engineers when needed, and you'll keep the technology running when it matters most, with people watching. While professional broadcast or AV experience is not required, a strong technical curiosity for audio/video systems and the composure to manage live, high-stakes environments are a must. Location: Office Based in London, England. The role entails Office technology: Own the technical state of the London office (network, devices, meeting spaces, AV), including onboarding new colleagues, and know how it all fits together. Live events: Run the technology for events and customer demos, from set-up and live operation through to tear-down, and coordinate external crew for larger events. Customer support: Own your cases end to end, working with customers by ticket, remote session and live conversation, and with engineering teams to turn code fixes into customer outcomes. Set clear expectations and keep your commitments. Ubuntu lifecycle: Understand the Ubuntu development process well enough to give customers realistic timelines for fixes. Knowledge: Write and maintain knowledge base articles so lessons learned are shared. What are we looking for in you Exceptional written and spoken English, and the ability to explain technical complexity clearly and warmly An exceptional academic record at high school and university, with an undergraduate degree in a technical subject or a compelling narrative about your alternative path A builder's streak: something you've set up or run for other people on a deadline, such as a home lab, hackspace, student tech crew, live sound, streaming, or school or club IT AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it Composure and care: you like helping people and stay calm when a high-stakes moment, including a live event, gets tense A track record of going above and beyond for teams or customers Hands-on experience supporting Linux systems, plus any of: virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage (block, object, network), or networking (bonding, firewalls, bridging, switching, MTU tuning) A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Bi-annual compensation review. Company recognition rewards. 40 days annual leave per annum, including public holidays and our All Company holiday periods. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE Our growth stack has a lot of moving parts. The app and the website send events through a customer data platform to the ad platforms, our mobile measurement partners and the data warehouse. Most launches touch several of those systems and a few different teams. You'll own the growth roadmap and work day to day with the MarTech and growth engineers who build and maintain all of this. Your job is to keep launches moving, make sure they get properly tested, and make sure the numbers on the other side can be trusted. WHAT YOU'LL DO - Own the growth roadmap. Turn requests from marketing, paid media and product into scoped tickets with clear owners and dates. Keep the roadmap, runbooks and data flow docs current, and automate the repetitive parts with scripts or AI tools. - Lead testing and QA with the MarTech and growth engineers. Write test plans, check changes in staging and on test devices before they ship, and confirm they worked after launch. - Keep data flowing into paid media. Manage customer data platform destinations, audience syncs, reverse ETL and server-side events. Watch for dropped events, low match rates and schema drift, and write or tweak simple scripts when a setting isn't enough. - Own our relationship with the mobile measurement partners. Debug attribution problems, keep SDK and ad network integrations healthy, and handle support escalations, renewals and roadmap requests. - Keep tracking specs consistent across the app, the website, the customer data platform and web analytics, and dig in when numbers from different sources don't match. - Run SDK upgrades, attribution migrations and new vendor onboarding from evaluation through cutover, with a rollback plan. - Support paid and acquisition work across search, social, app-install networks, app store search ads and affiliates, including click ID plumbing, exclusion lists and test setup. - Bring Privacy and Legal in early, so consent, data-sharing limits and data subject requests are part of the plan and not a surprise at launch. YOU BRING - 8+ years in technical program management, supporting growth, performance marketing, martech or data teams. - Hands-on time with a customer data platform. You've connected it to several ad platforms, mapped and filtered events, and synced audiences with consent rules applied. You can read a tracking plan or a destination config and spot where a launch will break. - Experience with a mobile measurement partner and a good grasp of attribution: click IDs, ATT and SKAdNetwork, view-through versus click-through, and platform-reported versus first-party conversions. You've debugged discrepancies and dealt with the vendor directly. - Experience doing testing and QA with engineers on tracking or integration launches: test plans, staging checks, debug tools, test devices, and regression checks after SDK or release changes. - You write SQL and pull your own numbers. - A track record of running programs across engineering, design, data and marketing, with clear specs, honest status updates and a written record of decisions. - Good judgment on priorities, and comfort saying no. You're fine with ambiguity and with working asynchronously on a remote-first team. NICE TO HAVE - Experience at a consumer fintech or another regulated company. - Reverse ETL into paid media (conversion APIs, offline conversions, audience uploads) and keeping it healthy: match rates, deduplication, delays and dropped events. - Reading and writing simple scripts in JavaScript or Liquid, for example to transform an event payload or build a template. - Experience with a cloud data warehouse. - A working understanding of marketing privacy rules: consent, CCPA and similar state laws, GLBA, and limits on sharing customer data with ad platforms. You know when to ask Legal. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you’ll: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with incident communication and on-call. Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals  (command prompt) Desired: Reading/Debugging HTML (a plus) SQL  (a plus) Snowflake & Splunk (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Zendesk is preferable Location This role will be remote, and based in Colombia Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Manila, Philippines; Taguig, Philippines Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for an Associate HR Analyst, to join the Human Resources team in Manila, supporting our APAC markets. This is an early-career position that plays a key operational role supporting our Regional HR Business Partners (HRBPs), ensuring our people processes run smoothly across multiple markets. You will work closely with the Regional HRBP, Total Rewards, Talent Acquisition (TA), People Service Delivery (PSD), and business leaders across the region, contributing to a seamless employee experience and helping turn people priorities into action. You will support key HR processes, provide insights and follow-up, and help ensure that our people practices are consistently and effectively delivered across the region in line with global guidelines. This role is designed for someone who thrives in fast-paced, ambiguous environments and is energized by problem-solving. It is a permanent, hybrid position based in Manila, with three days per week in the office. What You Will Do Hiring and Selection Support the Regional HRBP in submitting hiring requests to TA through Workday Share regular updates with the Regional HRBP on hiring status and flag any potential hiring risks or challenges Onboarding and Offboarding Coordinate and facilitate welcome meetings and inductions for new hires Ensure hiring managers take an active role in a standardized onboarding and induction template, and contribute to the onboarding process where necessary Conduct the scheduled check-in meetings with new employees and their managers; document key findings and flag risks to the Regional HRBP Track onboarding and offboarding processes: documentation, system updates, coordination with legal providers, and final payment follow-up Conduct the exit interview for voluntary resignations and analyze exit surveys to flag risks or challenges to the Regional HRBP Ensure all people movement events are processed accurately and on time in Workday HR Employee Support Act as a point of contact for complex HR queries related to employee relations, policies and procedures, performance, and compensation from employees and managers across APAC Collaborate with PSD on complex employee queries related to other HR topics such as time-off requests and balances, Workday challenges, and more Liaise with PSD on open Jira tickets and ensure timely resolution and follow-up Actively contribute to the FAQ and knowledge base for recurring questions to reduce query volume over time, in partnership with the broader HR team Engagement Plan Execution Support Support the execution of the APAC Engagement Plan (Career Path Program, Recognition Program, AI and Automation initiatives) Coordinate logistics for engagement activities: communications, scheduling, materials, and tracking Assist in collecting and organizing data for engagement surveys and post-program follow-ups HR Systems and Data Integrity (HRIS) Own the accuracy of Workday organizational structures: positions, attributes, reporting lines, and job profiles Perform regular audits to ensure all people movements (new hires, transfers, promotions, terminations) are correctly reflected in the system Cross-check open positions in Workday against workforce planning data and flag discrepancies to the Regional HRBP Coordinate with HR teams globally to resolve data inconsistencies Prepare HR reports on demand: headcount, open positions, engagement metrics, and data sanity checks Support the Regional HRBP with data preparation for leadership presentations and business reviews Maintain data hygiene across HR tracking tools (spreadsheets, Workday exports, dashboards) What We Are Looking For Background A degree in Human Resources (Human Resource Management), Labor Relations, Organizational Psychology, or a related field Experience 1 to 3 years of HR experience in dynamic, fast-moving environments (for example HR operations, HR generalist, or HRIS support) Experience with HRIS platforms (Workday experience is a strong plus, not a requirement) Exposure to multi-country HR operations is valued but not mandatory Skills Advanced English, written and spoken; most team communication is in English Google Workspace (Google Sheets, Docs, Slides): advanced level required AI tools literacy (familiarity with Claude or similar tools is a plus) Analytical mindset: comfortable working with data, spotting inconsistencies, and building clean reports What Will Set You Apart High tolerance for ambiguity: you don’t need everything to be defined to take action Dynamism: you shift context quickly and don’t lose quality when the pace picks up Comfort with uncertainty: you see change as the norm, not the exception Proactive communication: you flag issues before they become problems Discretion: you handle sensitive information with care and sound judgment Why Join Aleph Real impact across APAC: Your accuracy in Workday and your follow-through keep hiring, onboarding, and people movements running smoothly across multiple markets, and your insights help the Regional HRBP and business leaders decide what to do next. A clear path into HR business partnering: Learn the HRBP craft from the inside (employee relations, workforce planning data, leadership business reviews) with day-to-day exposure to the Director, HR Business Partners. Collaborative, supportive team culture: Work alongside Total Rewards, Talent Acquisition, and People Service Delivery colleagues in an English-speaking team that values proactive communication, discretion, and flagging issues early. Modern tools and AI-forward work: Build hands-on experience with Workday, Google Workspace, Jira, and AI tools, and help deliver AI and Automation initiatives as part of the APAC Engagement Plan. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH