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Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself. What you'll do Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person. Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear. Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans. Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk. Step into strategic deals as an executive technical sponsor when the opportunity calls for it. Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality. Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable. Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook. Bring regional customer and competitive signals to Product and Engineering through the Senior Director. Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data. What you'll bring 5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors. Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development. A record of hiring and developing high-performing technical specialists or SAs. Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning. Comfort with data. You can show how your team moves win rates, cycle times and consumption. Strong executive presence with customers and internal leaders. Experience leading through change, with clear and steady communication. Experience running an overlay or specialist team, or launching a new team or product category. Ability to travel at least 25% How you'll be measured Regional product-category commit attainment and consumption growth. Technical win rate, PoV conversion and time to production use on SME-engaged opportunities. SME coverage of the top 10% of regional opportunities, and lead time from request to engagement. Account SA satisfaction with SME support. Team hiring, ramp time, engagement and retention. EAP Participation Rates for your given geography #LI-CM1 About the team SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Almaty, Kazakhstan Workplace: onsite We are seeking a System Administrator to run IT at inVision in Almaty. The role makes sure hardware, accounts, access, the network and corporate services work smoothly for employees, students and teachers, develops inVision’s own IT infrastructure, and builds IT operations around tickets, clear processes and documentation, automating routine work wherever possible, including with AI. Key Responsibilities Support employees, students and teachers with hardware, accounts, access and services, both in the office and remotely. Run the helpdesk: triage tickets, set priorities and meet response times. Maintain the knowledge base with guides and answers to frequently asked questions. Handle onboarding and offboarding: grant and revoke access, equipment and building passes. Administer corporate services: Google Workspace, Slack, Jira and the password manager. Maintain the network, Wi-Fi, printers and office equipment. Manage domains and corporate email. Oversee information security: 2FA, password policies, access reviews and backups. Purchase hardware according to the standard, receive it and keep an up-to-date inventory. Set up devices and manage them via MDM. Process payments for IT services on time and track subscriptions and licenses. Work with contractors and vendors: contracts, access and deadline tracking. Develop inVision’s own IT infrastructure and migrate employees, services and data to it. Automate routine tasks with scripts, Jira automations and AI tools. Help colleagues get comfortable with digital tools and document all work done. Skills, Knowledge and Expertise Education: Degree in IT or relevant courses; Google Workspace, Jamf or Atlassian certifications are an advantage Experience: 2+ years in system administration or IT support; experience independently running IT at a company of 10+ people as the sole or lead IT specialist; migration experience (Google Workspace, Slack, email, domains) is a big plus; ability to coordinate contractors and vendors Knowledge and skills: Google Workspace administration: OUs, groups, policies, 2FA macOS and Windows setup and maintenance Slack and Jira Service Management: queues, forms, automations Networking: TCP/IP, DNS, VPN, Wi-Fi, troubleshooting Domains and email: DNS records, SPF, DKIM, DMARC Account and access management, password manager Information security fundamentals and backups Hardware inventory, documentation and knowledge base maintenance AI tools (Claude, ChatGPT and similar) Nice to have: MDM (Jamf or similar); scripting (GAM, Bash, Python, Apps Script); basic Linux and Docker; experience with 1C, EDO and procurement in Kazakhstan Languages: Russian and English (B1 or higher) Key Competencies: Desire to help people: explains things in plain language, without condescension, and follows through until things actually work Responsibility and delivering results Proactivity: spots problems and risks (payments, domains, licenses, purchases) before anyone asks Systematic approach: everything is tracked in tickets, registers and documentation Independence: works without daily oversight and escalates only real blockers Ability to explain things clearly to non-technical people Attention to detail Composure under pressure and willingness to learn

Location: London Workplace: Hybrid ABOUT NIANTIC SPATIAL AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It can't yet reason about real places well enough for robots, field crews and AI agents to rely on it, and closing that gap will change how factories, power grids, cities and defense operations run. That's one of the biggest unsolved problems in AI, and it's the one we're solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That's why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world's most widely used maps. Now we're building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. ABOUT THE ROLE The Large Geospatial Model is Niantic Spatial's foundation model of the physical world. It learns from years of real-world captures of millions of places, and people, robots and AI agents use it to find out where they are, what is around them and what has changed. Each step up in scale has given the model capabilities it did not have before. The next problems are some of the hardest in AI: filling in the parts of a place no camera saw while marking what was inferred, measuring what changed between visits, and predicting what will change next. Customers already use the model in production. Energy companies use it to guide field crews to equipment on large industrial sites, defense partners use it for positioning where GPS is jammed or unavailable, and robotics companies train robots in metric-scale copies of the real sites they will work in. You will be the first product leader for the model and the data it learns from, reporting to the Chief Product Officer. You decide which capabilities it gains and in what order, the bar each release has to clear, and what data Niantic Spatial collects, licenses or partners for to get there. You set those priorities directly with the Chief Scientist and the London research team who train the model. If you have shipped a frontier language model, most of the job will be familiar: evals, data mix and release decisions. The job differs in two ways. Every output of this model can be scored against a measured real place, so its evals rest on ground truth. And its data is collected in the physical world, so choosing what to capture next is a product decision with a real cost. Experience in 3D or mapping is welcome but not required. By the end of your first year, research, engineering and the product leads for industrial, defense, robotics and platform customers work from one model roadmap that you own, each release ships against evals you wrote, and the model's newest capabilities are in customers' hands. WHAT YOU'LL DO - Own the Model Roadmap - Decide the order in which the Large Geospatial Model gains its next capabilities, from filling in unseen parts of a site to measuring and predicting change, based on what industrial, defense, robotics and platform customers will pay for. Turn customer problems into specific research requirements, and bring new research results to the product leads who sell into each market. - Set the Release Bar - Define the evals and acceptance criteria for each capability with the Real-World Test Lab, which measures model output against ground truth in real places. Decide whether each release ships or goes back for more data or training. - Own the Data Plan - Decide what data Niantic Spatial collects, buys, licenses or gets through partners, and set the product terms of those deals with Legal and Business Development. Set the curation, labeling, consent, privacy and training-rights requirements every dataset has to meet, and keep a record of which data went into each model version. - Turn Capabilities into Products - Decide when a new model capability is ready to become something customers buy, what it promises them, and how it reaches them through Niantic Spatial's products and platform. - Set the Long-Term Direction - Decide where the model goes over the next several years, as it moves from describing places as they are to tracking how they change and anticipating what comes next, and make the case for the research and data investment that takes. WHAT YOU'LL BRING - 8+ years in product management, including at least three years shipping a large model to users or customers. - Experience writing evals for a model and using them to decide when a release was ready. - Direct work on training data, such as setting a data mix, running labeling or human-feedback programs, or negotiating data licenses. - Enough depth in how large models are trained, post-trained and evaluated that researchers bring you into their technical decisions. Many strong candidates for this role were ML engineers or researchers before they moved into product. - Experience setting direction for research and engineering teams that did not report to you. - A bachelor's degree in computer science, engineering, or a related field, or equivalent experience. NICE TO HAVE - Experience in 3D computer vision, reconstruction, localization, mapping, geospatial data, robotics or autonomous systems. - An advanced degree in machine learning, computer vision, robotics, or a related field. - Experience with Gaussian splatting, neural fields or visual positioning systems. - Experience with government or defense requirements for data provenance and security. COMPENSATION & BENEFITS Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package. LOCATION & WORK MODEL This role is based in our London office, with three days per week in office. INCLUSIVE APPLICATION We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for. EQUAL OPPORTUNITY Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. CANDIDATE PRIVACY I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. RESPONSIBILITIES As a Data Scientist at Phantom, you’ll help shape our consumer products through rigorous analysis, experimentation, and reliable data. You’ll work closely with Product, Engineering, Design, and Growth to understand user behavior, identify opportunities, and guide product decisions. - Analyze user journeys, activation, engagement, retention, and monetization to identify opportunities and recommend product improvements. - Design and evaluate A/B tests, including hypotheses, success metrics, guardrails, sample sizing, and interpretation. Communicate uncertainty and distinguish observed relationships from causal effects. - Define and maintain product metrics, and partner with Engineering to improve instrumentation and validate the data behind them. - Build reusable analytical datasets and dbt models using SQL. Collaborate with Data Engineering on Snowflake, Dagster, and ETL pipelines to improve data quality and support analysis. - Use Python for statistical analysis, modeling, and automation. Make your work reproducible, documented, and maintainable. - Incorporate AI coding tools such as Codex, Claude Code, and Cursor into your workflow to accelerate development and analysis. Review and validate generated code, assumptions, and results. - Independently lead ambiguous problems from initial question through analysis, recommendation, and measurement. Communicate clearly, challenge assumptions constructively, and influence priorities across teams. QUALIFICATIONS - 7+ years of experience in data science, product analytics, or a related field, with a demonstrated record of influencing product decisions. - Strong foundation in statistics, including probability, statistical inference, hypothesis testing, regression, and sources of bias and confounding. Ability to select appropriate methods and explain their assumptions and limitations. - Practical experience designing and analyzing A/B tests, including defining metrics, assessing statistical power, checking experiment validity, and translating results into decisions. - Advanced SQL skills and strong proficiency in Python for data exploration, statistical analysis, and reproducible analytical workflows. - Working knowledge of dbt, data modeling, and modern data platforms. Familiarity with orchestration tools such as Dagster and how ETL pipelines, dependencies, and refresh schedules affect downstream analysis. - Hands-on experience using AI coding tools such as Codex, Claude Code, or Cursor in your regular workflow, with the judgment to verify correctness and maintain code quality. - Experience partnering directly with product teams, ideally on consumer products, to understand behavior and improve activation, engagement, retention, or monetization. - Ability to independently structure ambiguous problems, prioritize work, and communicate recommendations to technical and nontechnical partners. - Curiosity, initiative, and a willingness to learn unfamiliar systems and follow through on useful work. NICE TO HAVE - Experience working with Snowflake, including querying large datasets and understanding query performance and cost. - Experience with crypto, tokenized assets, finance, or fintech. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Remote - Japan Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive. About the job This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing  existing customers. You will be responsible for developing a strategy to grow  existing  customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers.  Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors,  system integrators and fast moving technology startups Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business. Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines. Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Demonstrated track record of growth of  business, growth strategy development and execution. Challenger mindset with appetite to acquire new business and customers Record of delivering market driven results, especially to scale and enterprise customers Capable to understand English as business level and communicate in writings Desired: Deep experience working with telecom companies, carriers, or global communications platforms Software, SaaS, CPaaS or CCaaS experience with AI capabilities Fluent verbal communication in English Cloud Technology Sales - IaaS/PaaS, virtualization, security Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations Location This role will be remote, and based in Japan. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Sydney, New South Wales, Australia, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on. This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you. This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools What You'll Do Strategy and go-to-market planning Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance. Translate top-down targets into workable, bottoms-up plans that reps and managers trust. Business reviews and insight Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next. Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions. Running the day-to-day Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene. Keep the leadership team on top of the number with accurate, timely, decision-ready analysis. Process and systems Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work. Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region. Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works. Skills We're Looking For Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment. Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end. Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus. A track record of turning data into insight into action: you tell the story, not just build the report Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them. A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory Bonus Skills SQL/SOQL and experience working with a modern data stack (dbt itself a plus). Experience supporting a multi-country region across markets and segments. Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed! Job summary, basic purpose of the role: The Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, as well as building relationships with suppliers and managing the category performance in Kazakhstan. The Category Manager has full ownership of category performance across assigned categories. This role drives commercial results by combining strong analytical capabilities with hands-on execution and supplier collaboration. The role operates fully as an individual contributor with complete ownership of assigned categories. The role collaborates closely with regional commercial stakeholders to ensure alignment on priorities, best practices, and performance standards. What You’ll Be Doing Having full ownership of assigned category performance, including forecasting, monitoring, and reporting on the business. Contributing to driving projects and trading strategy to achieve business goals. Defining and continuously updating the assortment at store level to meet customer needs and optimise order economics. Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L. Influencing category design, contributing to new product groups, and improving customer experience to deliver growth. Creating business plans for new opportunities and developing and executing project plans incorporating merchandising and pricing strategies. Working cross functionally with counterparts in stock management, content, operations, marketing, finance, and retail systems to operate and grow the business. Continually improving and automating manual processes to enable the team to scale better as the business grows. Identifying performance gaps and implementing corrective actions to improve availability, sell through, margin, and waste. What You’ll Need to Thrive Experience in grocery retail, category management, key account management, consulting, or a similar commercial environment with a proven track record of delivering results ideally with strong exposure to Grocery Categories. . Strong experience in supplier negotiations and commercial planning. Strong analytical skills and ability to translate data into actionable insights. Ability to think both strategically and operationally with high attention to detail. Strong communication skills and experience negotiating with internal and external stakeholders. Excellent skills in G Suite or MS Office (especially Excel). Professional proficiency in English and Russian. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales. - Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics. - Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power. - Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning. - Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together. - Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure. - Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices. - Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance. WHAT YOU'LL BRING - Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience. - Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first. - Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta. - Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams. - Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews. - Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors. - Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners. - Work model: This role is based in our San Francisco office, with regular travel to our other offices. EVEN BETTER… - Professional certifications such as ASIS PSP or CPP. - Experience running TSCM programs or protecting sensitive R&D or AI research environments. - Experience with GSOC operations, mass notification, or travel risk management platforms. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it. You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. What You’ll Do - Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution. - Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. What You’ll Need - Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value to customers, including executive leaders - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Philippines We are seeking an experienced, leadership-minded Virtual Medical Biller & Credentialing Specialist to support a busy mental health clinic led by Dr. Mann. In this critical revenue-recovery and operational oversight role, you will initially audit and monitor the output of an external, third-party medical billing company whose contract runs through April 2027. With approximately 90 days of pending billing and 500+ outstanding patient encounters, your mission is to identify claim bottlenecks, resolve billing errors, hold the external agency accountable, and directly recapture revenue for the practice. In addition to revenue cycle management, you will lead and execute provider insurance credentialing across commercial, Medi-Cal, and Medicare payors. The ideal candidate possesses 3+ years of U.S. medical billing, coding, and credentialing experience , background managing or independently leading credentialing workflows, hands-on mastery of major payor portals (with Availity as top priority , alongside Optum and Medicare), and direct experience in a mental/behavioral health setting . This position starts as a part-time role (~20 hours/week) for the first month with a direct path to full-time employment as you take over full in-house billing and credentialing operations. Working Environment & Core Schedule Role Title: Virtual Medical Biller & Credentialing Specialist Specialty: Mental Health / Behavioral Health Clinic Status: Part-Time (~20 Hours / Week for Month 1) transitioning to Full-Time based on revenue recovery and operational demand Schedule: Flexible 4–5 hours per day within Monday – Friday, 10:00 AM – 7:00 PM PST (Pacific Standard Time) Core Technology Stack: OnlyMD EMR & Billing System , Payor Portals ( Availity , Optum, Medicare), CAQH ProView, Practice VoIP System, Dedicated Company Email Domain Primary Objective: Revenue recovery, clearing a 500+ encounter backlog, external billing agency audit, end-to-end provider credentialing, and claim resolution Top 3 Daily Tasks External Billing Agency Audit & Monitoring: Review daily submissions from the current third-party billing company, cross-referencing OnlyMD EMR encounters against filed claims to uncover unbilled encounters, coding errors, and dropped tasks. Backlog Clearance & Payor Portal Follow-Up: Investigate 90 days of pending billing and 500+ unsubmitted encounters using Availity , Optum, and Medicare portals; communicate directly with payors and the billing agency to resolve rejections and denials. Provider Credentialing & CAQH Management: Manage new and ongoing provider credentialing applications, re-credentialing cycles, CAQH profile attestations, and contract maintenance with California commercial and government payors. Core Responsibilities Third-Party Agency Oversight: Serve as the practice’s internal watchdog—auditing the external vendor's work, tracking claim transmission cadences, and flagging systematic errors or delays. Provider Credentialing & Panel Management: Independently direct provider enrollment, re-credentialing, CAQH maintenance, and payor contracting across California health plans (Medi-Cal, Medicare, commercial payors). Payor Portal Operations: Leverage Availity (highest priority) , Optum, and Medicare portals daily to check claim statuses, eligibility, claim adjustments, pre-authorizations, and enrollment updates. Mental Health Billing & Coding Audit: Ensure accurate CPT/ICD-10 coding for behavioral health encounters, therapy sessions, and psychiatric evaluations within OnlyMD. Claims Tracking & Denial Management: Identify root causes for unpaid, rejected, or unsubmitted claims; execute corrective actions, appeals, and resubmissions. Payor & Regulatory Compliance: Navigate complex California state medical billing and credentialing regulations, county/state-specific paperwork, and Medi-Cal guidelines. Full In-House Transition Preparation: Document billing and credentialing workflows to seamlessly transition 100% of operations in-house when the third-party contract concludes. Requirements Must-Have / Non-Negotiable Qualifications 3+ Years Medical Billing, Coding & RCM Experience: Proven track record in AR follow-up, claims auditing, denial management, and medical revenue cycle management. Direct Mental Health Specialty Background: Mandatory prior experience working in a mental/behavioral health setting (psychiatry, psychology, therapy, or behavioral health clinics). General family medicine experience does not meet this requirement. Provider Credentialing & Leadership Experience: Proven hands-on experience independently managing provider credentialing, enrollment, and CAQH profiles, with prior experience working under a credentialing manager, leading credentialing workflows, or supervising team members. Payor Portal Mastery (Availity Priority): Deep, direct operational experience navigating Availity (must-have / highest priority) , Optum, and Medicare portals for claims tracking and enrollment. California State & Payer Familiarity: Proven capacity to master state-specific billing rules, California payor guidelines (commercial, Medi-Cal, county programs), and local credentialing paperwork. Schedule Flexibility: Ability to work part-time (~20 hrs/week) across a flexible schedule within 10:00 AM – 7:00 PM PST , with full availability to transition to 40 hrs/week full-time. Remote Workspace Setup: Dedicated, private, quiet HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet connection, backup internet/power solutions, and a headset. Preferred Qualifications Tier 3 mental health specialty billing/credentialing experience. Hands-on experience navigating OnlyMD EMR & Billing System (or comparable integrated EMR/billing platforms). Track record of successfully transitioning a clinic from an outsourced billing model to an in-house structure. Ideal Candidate Profile You are a sharp, leadership-minded medical billing and credentialing specialist who thrives on solving complex revenue puzzles. You know how to audit an external billing agency's work, navigate Availity and payor portals with ease, manage provider credentialing end-to-end, and untangle California mental health claims to build a high-performing in-house RCM department.

Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Principal Partner Solutions Architect (GSI) to be Fivetran + dbt Labs' global technical advisor to our priority Global Systems Integrators (GSIs) — comfortable operating at executive level, leading the conversation, and directing execution of the joint business plan by combining technical depth with business insight. You are the ecosystem peer to the GSI's lead architects and delivery leads. You will own the technical capability, overarching solution architecture, and multi-year bets of the GSI partnership you support. This role partners closely with the global alliance leads for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across regions and countries. Functionally, the role sits at the intersection of field engineering, product management, and partnerships. Your closest counterparts are the GSI's practice and delivery leadership, the regional Partner Solutions Architects and Partnerships teams who run the day-to-day motion, and product managers across both Fivetran and dbt Labs. Operating at the Principal level, you will report directly to the Global Head of Partner Solutions Architecture. This is a full-time position based in the US. What You’ll Do Build a trusted advisory relationship with priority GSIs and engage with their senior technical stakeholders and practice leads to secure multi-year technology bets with Fivetran and dbt Labs. Own the joint technical narrative and capability messaging for the combined Fivetran + dbt Labs platform as it applies to this GSI's delivery practice — reference architectures, integration patterns, and the joint value story their consultants use with mutual customers. Provide domain expertise around modern data platforms and enterprise technology, and effectively promote Fivetran + dbt Labs with partners, at conferences, and online. Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions for complex GSI mega-agreements. Maintain a single, current view of integration state, gaps, and opportunities across the combined platform (ingestion, transformation, semantic layer, catalog/metadata, agent and MCP interfaces) as it affects this GSI's delivery methodology, and collaborate with Product to drive the right outcomes. Co-develop intellectual property with GSI partners — enterprise-grade, replicable joint solutions and accelerators built with product management and technical teams — and evangelize that IP with partners, customers, and the field to drive adoption. Run the standing technical cadence with the GSI's practice and delivery leadership as their primary technical counterpart. Drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements. Partner with the regional Partner Solutions Architects and Partnerships organization so the global GSI relationship turns into regional execution, and so they can run the motion without you in the room. Travel to partner and customer sites, conferences, and other related events as needed. Skills We’re Looking For Direct experience with technology and/or systems integrator alliances, or having sat on the delivery/practice side of a GSI or similar consulting organization — with a track record of shaping and scalingtechnical partner GTM. 10+ years of experience as an enterprise/solutions architect or in an equivalent customer- and partner-facing role. Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses/lakehouses, semantic layers, catalogs, BI, and the agent/MCP layer) and the ability to explain how the pieces fit for a systems integrator's delivery practice. A demonstrable understanding of how GSIs operate, build, deploy and monetise Intellectual Property with technology partners. Experience engaging with, and presenting to, senior technical stakeholders and executive leaders, with the business acumen to translate technical solutions into partner and customer value. Experience with modern AI paradigms, generative AI, and data technologies, including experience evaluating and reviewing technical solutions. Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements. Ability to deliver results and work cross-functionally to position and orchestrate joint solutions spanning multiple products Bonus Skills​ Verticalized knowledge of data and analytics technology solutions, with the ability to learn and work with new and emerging tools, methodologies, and platforms. Experience with structured enterprise architecture practices, hybrid deployments, and on-premise-to-cloud migration roadmaps. Ability to influence product roadmap: gathering requirements from a partner, building a prioritization case, and getting it accepted by product leadership. Hands-on experience with dbt and with Fivetran. Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $239,446.04 — $332,562.90 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We are looking for a Onboarding Enablement Manager, APAC to play a key role in enhancing our sales productivity in our APAC region. This role will design, deliver, and continuously improve sales onboarding for our new hires. You will work closely with sales leadership, enablement, and product marketing to ensure our field salesforce is equipped with the skills, tools, and knowledge needed to achieve revenue targets and drive customer success.   WHAT YOU'LL ACHIEVE - Lead APAC Sales & Success onboarding by facilitating Notion’s Sales Bootcamp for new hires across the region - Own the APAC Onboarding Calendar end-to-end, ensuring a consistent, well-sequenced new-hire experience - Establish a clear communication cadence with APAC frontline leaders, setting expectations and ensuring visibility into each new hire’s onboarding plan and progress - Partner with APAC Sales Leadership, Enablement and Revenue Operations to iterate on and deliver high-impact live sessions with clear objectives and strong SME alignment that is aligned to the global program and tailored for regional nuances (Korea, Japan, and APACx) - Operationalize the pre-work, certifications, and continued learning path so assignments land at the right time and reinforce on-the-job performance - Measure onboarding effectiveness through qualitative inputs (e.g., surveys), and translate insights into clear recommendations and iteration plans - Create engaging, multimodal learning experiences (AI-assisted content, short-form video, podcasts, and activity-based materials) that help sellers succeed in their segment and reach their full potential with Notion - Embed and reinforce Notion’s culture, product value, and customer-first mindset across all field enablement programs   SKILLS YOU'LL NEED TO BRING - 4+ years of SaaS sales experience - Including: - 2+ years full cycle selling - Demonstrate agency to lead enablement within team - Strong executive presence, with excellent written and verbal communication skills and stakeholder management abilities - Clear understanding of B2B sales cycles, strategies, and buyers—ideally product-led growth, sales-led growth journeys, and enterprise sales - Proficiency and ability to coach proven sales methodologies, including MEDDPICC, core sales competencies, and Command of the Message with practicality - Self-motivated problem solver who excels in ambiguous situations and takes complete ownership of projects - Creative thinker able to build engaging, outcome-focused content that drives behavioral change - Coaching mindset with high empathy for new hires and current sellers, driving effective change by challenging perspectives and focusing the team on value-based conversations - Proactive by nature, takes decisive action when identifying skill gaps or risks that could impact the success of enablement initiatives - Culture carrier, with a strong ability and desire to roll up their sleeves and make an impact in a high-growth environment - Fluency in Japanese and business-level in English   NICE TO HAVES: - Fluency in Korean #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote, USA Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Senior PR Manager, Financial Communications to help shape how the financial community understands our business, corporate strategy, investment thesis, and competitive positioning. This role will sit within Communications and work closely with Investor Relations, Corp Dev, Legal, and executive leadership. You will translate business priorities and investor questions into clear external narratives, build trusted relationships with business and financial press, and create meaningful coverage opportunities around the company’s growth, market position, and financial milestones. This is a hands-on media relations role for someone who understands how financial and business reporters think, enjoys building relationships with press, and can operate effectively in a fast-moving technology environment.   What you'll do: - Develop communications strategies that strengthen understanding of Higgsfield’s corporate strategy, investment thesis, competitive positioning, and growth story. - Cultivate and strengthen relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations. - Translate investor and business priorities into external communications that help address gaps in market understanding and reinforce Higgsfield’s strengths. - Generate executive media and positioning opportunities and support preparation for media and external engagements, including briefing materials, talking points, Q&As, prepared remarks, and amplification plans. - Partner closely with Investor Relations, Corp Dev, Communications, Legal, and executive leadership on major financial and corporate announcements. - Help shape storytelling around Higgsfield’s expanding market opportunity and long-term growth potential. - Advise on high-stakes media situations, including sensitive financial stories, leaks, and fast-moving press inquiries. - Stay close to business and financial reporters and understand what matters to them before bringing opportunities to executives.   Requirements: - 7+ years of experience in corporate communications, financial communications, public relations, or a related field. - Experience at a high-growth B2B SaaS or technology company. - Previous experience at a leading financial or corporate communications agency - Strong experience working directly with business and financial press. - Demonstrated experience developing corporate or financial narratives and translating complex business topics into clear external messaging. - Experience working in-house at a technology company, ideally with exposure to a publicly traded company or similarly sophisticated financial communications environment. - Strong media relations skills and a track record of building trusted reporter relationships. - Experience supporting executives in high-stakes media or external engagements. - Strong judgment and the ability to operate effectively around sensitive or fast-moving company news. - Excellent writing, messaging, and verbal communication skills. - Strong cross-functional collaboration skills, including experience partnering with Investor Relations, Finance, Legal, or executive teams. - Must be based in San Francisco and comfortable with a highly hands-on, relationship-driven approach to media. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $180,000 - $210,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Technical Project Manager Location: San Diego Hybrid / Onsite The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s global People Technology platform. This role operates as a senior individual contributor within People Technology Services (PTS), owning end-to-end program delivery and serving as the hands-on Scrum Master for the team’s established two-week sprint cadence. The role creates the governance, alignment, and delivery discipline needed to coordinate multiple workstreams, strengthen predictable sprint execution, and ensure strategic priorities translate into clear, executable plans. Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT, Data, Security, vendors, and other cross-functional teams to align portfolio priorities, capacity, scope, timelines, decisions, and delivery outcomes. The role uses Jira, integrated delivery plans, dashboards, and sprint and program metrics to identify trends, advise leaders on trade-offs, and drive continuous improvement. This role is suited for individuals who combine deep Agile, Scrum, and technical program management expertise with systems thinking, technical fluency, executive communication, and the ability to lead across teams, mentor others, and influence decisions without direct authority. Key Responsibilities Agile & Scrum Leadership Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives. Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery. Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made. Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk. Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability. Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs. Technical Program Delivery Leadership Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure. Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders. Maintain integrated schedules, RAID and decision logs, dependency maps, resource plans, and action trackers, surfacing issues early and assigning accountable owners. Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams, ensuring workstreams remain aligned to shared outcomes. Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership. Strategic Planning, Capacity & Dependency Management Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs. Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery. Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; bring forward clear options, recommendations, and impact assessments. Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed. Delivery Analytics & Executive Communication Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes. Use sprint and program metrics—including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data—to improve forecasting and delivery decisions. Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums. Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability. Required Qualifications 8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives. Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies. Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement. Proven ability to lead large, complex, multi-workstream programs encompassing scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery. Advanced planning tool (i.e. Jira) experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting. Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement. Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices, sufficient to lead technical delivery and understand complex dependencies. Executive-level stakeholder management, facilitation, and communication skills, with the ability to translate between technical teams, business leaders, and senior decisionmakers. Preferred Qualifications Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification. Experience within People Technology or HR Technology, including Workday or comparable enterprise platforms. Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms. Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments. Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity. Profile Senior delivery leader and hands-on Scrum Master who creates structure, clarity, and momentum across complex initiatives without adding unnecessary process. Operates as a senior individual contributor, owning high-impact outcomes while aligning teams to governance, strategy, and broader People Technology priorities. Strong systems thinker and facilitator who connects portfolio priorities, sprint execution, technical dependencies, and business outcomes. Practical and delivery-oriented, balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment. Data-informed and skilled at turning Jira and program data into credible forecasts, executive insights, decisions, and improvement actions. Technically fluent and able to engage credibly with architects and technical leads, challenge delivery assumptions constructively, and respect technical ownership. Trusted advisor to Human Resources and technology leaders, with strong consulting, negotiation, communication, and problem-solving skills. Comfortable leading through ambiguity, mentoring others, and influencing beyond immediate responsibilities in a global, evolving operating model. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $175,500 — $263,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Philippines We are seeking an experienced, detail-oriented, and fluent English-speaking Virtual Medical Biller to manage daily revenue cycle operations for our practice. In this full-time role, you will be responsible for end-to-end medical billing, accurate claims processing, payment follow-ups, and resolving claim denials. Hands-on experience navigating Office Ally EMR and practice management software is required to ensure smooth billing workflows and timely reimbursement. Working Environment & Core Schedule Role Title: Virtual Medical Biller Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM PST (Pacific Standard Time) Core Systems: Office Ally EMR & Practice Management , Clearinghouse Portals, Practice VoIP Phone System Primary Scope: Medical Billing, Claims Submission, Payment Follow-Up, Denial Management, and Accounts Receivable (AR) Support Top 3 Daily Tasks Claims Submission & Processing: Batch, scrub, and submit primary and secondary claims electronically via Office Ally EMR, ensuring accurate ICD-10/CPT coding and demographic entry. Payment Follow-Up & AR Management: Monitor unpaid, pending, and rejected claims; contact insurance payors to resolve billing bottlenecks and accelerate reimbursement. Billing Support & Account Resolution: Post payments, resolve claim denials, issue clean resubmissions, and address general billing inquiries. Core Responsibilities Manage daily claims submission and clearinghouse edits within Office Ally . Conduct systematic Accounts Receivable (AR) follow-up on outstanding insurance claims. Identify root causes for claim rejections and denials; process appeals and corrections promptly. Maintain clean documentation of payment postings, adjustment codes, and payor communications. Communicate effectively with insurance representatives, clinical teams, and patients regarding billing statuses. Requirements Medical Billing Experience: Proven experience in U.S. medical billing, claims processing, payment posting, and denial management. Office Ally EMR Literacy: Direct hands-on experience navigating Office Ally EMR and clearinghouse platforms. Fluent English Communication: Excellent written and verbal English skills to communicate professionally with payor representatives and internal staff. Schedule Availability: Full availability to work 40 hours per week during Monday through Friday, 8:00 AM – 5:00 PM PST . HIPAA WFH Setup: Dedicated, private home office with a lockable door, high-speed primary internet, backup power/internet solutions, PC/Mac, and a noise-canceling headset. Ideal Candidate Profile You are a meticulous, self-motivated medical biller who knows Office Ally inside out. You take pride in keeping AR aging low, resolving claim rejections quickly, and maintaining clean financial records for the practice.

Location: United States Company Overview We provide a mission-critical DevOps and Data Management platform purpose-built for the Salesforce ecosystem. Our suite of products—including CI/CD, automated testing, backup & recovery, and data masking—empowers organizations to release code faster, more securely, and with total data integrity. We are entering a phase of hyper-growth and are looking for a foundational leader to build our Enterprise presence in the United States. The Role Director of Enterprise Sales to serve as the "Incubator" for our U.S. sales organization. This is a unique "zero-to-one" opportunity. You will not be an armchair manager; you will be a hands-on builder responsible for the entire end-to-end operation of this business unit—from pipeline generation and prospecting to closing high-value deals. You will begin by personally leading and scaling an initial "pod" of 8 to 10 representatives. Once you have identified, tested, and nailed the repeatable processes, you will rapidly scale the organization to a team of 40+ remote representatives across the U.S., hiring and mentoring a layer of Sales Managers to support this growth. Key Responsibilities Business Incubation: Design, implement, and document the end-to-end sales process for the Enterprise segment. Full-Cycle Ownership: Drive the entire revenue engine, including outbound prospecting strategies, pipeline development, and closing. Hands-on Leadership: Act as a player-coach, joining discovery calls and demos to ensure the business is rock-solid at the 10-rep level before scaling. Rapid Scaling: Lead the aggressive expansion from 10 to 40+ remote reps, identifying and hiring internal Managers as the team grows. Data-Driven Operations: Establish KPIs and a rigorous, data-backed forecasting model to ensure predictable revenue growth. Messaging & Positioning: Master the technical value proposition of our DevOps and Data security tools, coaching the team on how to move from "feature selling" to "value selling." Culture Building: Create a high-performance, accountable, and transparent culture within a 100% remote workforce. Requirements Qualifications Proven Track Record: 8+ years of B2B SaaS sales leadership experience, with a documented history of building teams from the ground up. Ecosystem Expertise: Deep familiarity with the Salesforce ecosystem or DevOps/Data Management industries is highly preferred. The "Builder" DNA: You must be a hands-on problem solver who prefers "doing the work" over high-level observation. Scaling Experience: Proven ability to manage a remote organization of 30+ people and a history of developing "leaders of leaders." Operational Excellence: Expert-level understanding of CRM hygiene, sales stack optimization, and outbound prospecting methodologies. Residing in the USA: This role is remote but requires residency in the United States to manage the domestic market. Why join us? Autonomy: You own the Enterprise P&L and have the authority to build the team in your image. Impact: Your processes will become the blueprint for our global expansion. Complexity: Work with a sophisticated, technical product suite that solves real-world engineering and security challenges. Benefits What We Offer Opportunity to shape the digital strategy at a high-growth Salesforce ISV. Collaborative, innovative, and mission-driven culture. Competitive compensation and benefits. Career growth in a fast-scaling company serving global enterprises. Extras (Benefits & Perks) Competitive compensation, incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry

Location: Ukraine Company Overview We provide a mission-critical DevOps and Data Management platform purpose-built for the Salesforce ecosystem. Our suite of products—including CI/CD, automated testing, backup & recovery, and data masking—empowers organizations to release code faster, more securely, and with total data integrity. We are entering a phase of hyper-growth and are looking for a foundational leader to build our Enterprise presence in the United States. The Role Director of Enterprise Sales to serve as the "Incubator" for our U.S. sales organization. This is a unique "zero-to-one" opportunity. You will not be an armchair manager; you will be a hands-on builder responsible for the entire end-to-end operation of this business unit—from pipeline generation and prospecting to closing high-value deals. You will begin by personally leading and scaling an initial "pod" of 8 to 10 representatives. Once you have identified, tested, and nailed the repeatable processes, you will rapidly scale the organization to a team of 40+ remote representatives across the U.S., hiring and mentoring a layer of Sales Managers to support this growth. Key Responsibilities Business Incubation: Design, implement, and document the end-to-end sales process for the Enterprise segment. Full-Cycle Ownership: Drive the entire revenue engine, including outbound prospecting strategies, pipeline development, and closing. Hands-on Leadership: Act as a player-coach, joining discovery calls and demos to ensure the business is rock-solid at the 10-rep level before scaling. Rapid Scaling: Lead the aggressive expansion from 10 to 40+ remote reps, identifying and hiring internal Managers as the team grows. Data-Driven Operations: Establish KPIs and a rigorous, data-backed forecasting model to ensure predictable revenue growth. Messaging & Positioning: Master the technical value proposition of our DevOps and Data security tools, coaching the team on how to move from "feature selling" to "value selling." Culture Building: Create a high-performance, accountable, and transparent culture within a 100% remote workforce. Requirements Qualifications Proven Track Record: 8+ years of B2B SaaS sales leadership experience, with a documented history of building teams from the ground up. Ecosystem Expertise: Deep familiarity with the Salesforce ecosystem or DevOps/Data Management industries is highly preferred. The "Builder" DNA: You must be a hands-on problem solver who prefers "doing the work" over high-level observation. Scaling Experience: Proven ability to manage a remote organization of 30+ people and a history of developing "leaders of leaders." Operational Excellence: Expert-level understanding of CRM hygiene, sales stack optimization, and outbound prospecting methodologies. Residing in the USA: This role is remote but requires residency in the United States to manage the domestic market. Why join us? Autonomy: You own the Enterprise P&L and have the authority to build the team in your image. Impact: Your processes will become the blueprint for our global expansion. Complexity: Work with a sophisticated, technical product suite that solves real-world engineering and security challenges. Benefits What We Offer Opportunity to shape the digital strategy at a high-growth Salesforce ISV. Collaborative, innovative, and mission-driven culture. Competitive compensation and benefits. Career growth in a fast-scaling company serving global enterprises. Extras (Benefits & Perks) Competitive compensation, incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry