Virtual Medical Biller - Office Ally EMR

Location: Philippines We are seeking an experienced, detail-oriented, and fluent English-speaking Virtual Medical Biller to manage daily revenue cycle operations for our practice. In this full-time role, you will be responsible for end-to-end medical billing, accurate claims processing, payment follow-ups, and resolving claim denials. Hands-on experience navigating Office Ally EMR and practice management software is required to ensure smooth billing workflows and timely reimbursement. Working Environment & Core Schedule Role Title: Virtual Medical Biller Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM PST (Pacific Standard Time) Core Systems: Office Ally EMR & Practice Management , Clearinghouse Portals, Practice VoIP Phone System Primary Scope: Medical Billing, Claims Submission, Payment Follow-Up, Denial Management, and Accounts Receivable (AR) Support Top 3 Daily Tasks Claims Submission & Processing: Batch, scrub, and submit primary and secondary claims electronically via Office Ally EMR, ensuring accurate ICD-10/CPT coding and demographic entry. Payment Follow-Up & AR Management: Monitor unpaid, pending, and rejected claims; contact insurance payors to resolve billing bottlenecks and accelerate reimbursement. Billing Support & Account Resolution: Post payments, resolve claim denials, issue clean resubmissions, and address general billing inquiries. Core Responsibilities Manage daily claims submission and clearinghouse edits within Office Ally . Conduct systematic Accounts Receivable (AR) follow-up on outstanding insurance claims. Identify root causes for claim rejections and denials; process appeals and corrections promptly. Maintain clean documentation of payment postings, adjustment codes, and payor communications. Communicate effectively with insurance representatives, clinical teams, and patients regarding billing statuses. Requirements Medical Billing Experience: Proven experience in U.S. medical billing, claims processing, payment posting, and denial management. Office Ally EMR Literacy: Direct hands-on experience navigating Office Ally EMR and clearinghouse platforms. Fluent English Communication: Excellent written and verbal English skills to communicate professionally with payor representatives and internal staff. Schedule Availability: Full availability to work 40 hours per week during Monday through Friday, 8:00 AM – 5:00 PM PST . HIPAA WFH Setup: Dedicated, private home office with a lockable door, high-speed primary internet, backup power/internet solutions, PC/Mac, and a noise-canceling headset. Ideal Candidate Profile You are a meticulous, self-motivated medical biller who knows Office Ally inside out. You take pride in keeping AR aging low, resolving claim rejections quickly, and maintaining clean financial records for the practice.