Location: Uttar Pradesh, Noida, India
Purpose of the role
This role delivers the accounting for the Americas from India. It is a US-qualified seat, created to build proper US accounting capability within the Group's India finance delivery center.
In its first year the role also carries the closure accounting for the South and North American entities being wound down, Colombia, Mexico and Canada. It is therefore both a forward-looking build and a clean-up of the Americas estate.
The role is India-based and permanent in India. It reports the Americas numbers to the Head of Finance, with a dotted line to the Chief Accountant, India & Far East, who supervises the India delivery team. The reporting of the Americas results sits with Finance and is independent of any regional operating manager.
Core responsibilities
US accounting and reporting
US GAAP.
Own the US books under US GAAP, including the monthly close, the general ledger and all balance-sheet reconciliations for the US entity.
Reporting.
Prepare the US Balance Sheet, Income Statement and Cash Flow, and convert or bridge to IFRS for Group consolidation on the reporting calendar.
Consolidation input.
Deliver the Americas reporting pack to the Chief Accountant, India & Far East and the Head of Finance, with intercompany balances reconciled for Group consolidation.
One version of the truth.
Act as a reliable, independent source for the Americas numbers, cross-checking with the wider finance function and the Commercial Control Centre.
US tax and compliance
Federal and state tax.
Coordinate US federal and state tax filings, sales-and-use tax and franchise tax with the Group's US tax advisors and maintain the compliance calendar for the region.
Payroll and reporting.
Oversee US payroll processing and related filings with the external provider, reviewing before disbursement.
Audit.
Support the Group audit for the Americas, resolving auditor queries with tax advisors and banks.
Payments, AP and AR
AP and AR ledgers.
Maintain the Americas accounts payable and receivable ledgers within Finance, overseeing invoicing, collections follow-up and payment controls.
Payment creation.
Create Americas payments from the approved payment calendar and budget; Treasury arranges the funds and executes, so no one creates, approves and executes the same payment.
Requirements
Qualification.
US-qualified accountant: CPA, or a qualified accountant (CA / ACCA) with demonstrable, hands-on US GAAP and US tax experience. This is a non-negotiable requirement of the role.
Experience.
At least 6 to 8 years in accounting, including direct responsibility for US books under US GAAP, ideally within a multi-entity or multinational group. Experience of entity liquidation or closure accounting is an advantage given the year-one scope.
Technical depth.
Strong command of US GAAP, the US federal and state tax landscape, and the monthly close. Ability to bridge US GAAP to IFRS for Group consolidation. Familiarity with multi-currency accounting.
Systems.
Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage.
Working pattern.
Comfortable delivering US accounting remotely from India, including a willingness to overlap with US business hours as needed for close and audit.
English.
Clear and professional in English, with auditors, tax advisors and banks alike.
Proactive and commercially aware
, the kind of person who brings the solution, not just the problem.
Location: Vancouver, BC, Canada
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth.
We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale.
We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players.
The Role
We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands.
You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them.
Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy.
You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution.
Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level.
What You Will Own
Client Growth Strategy
Own the growth strategy for a portfolio of high-growth DTC brands.
Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape.
Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization.
Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale.
Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes.
Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market.
Performance and Commercial Outcomes
Take direct ownership of client performance, retention, and portfolio growth.
Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship.
Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Turn complex performance data into clear decisions and decisive actions.
Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy.
Success will be measured by outcomes, not by the number of meetings held or reports delivered.
Cross-Functional Pod Leadership
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Create clarity around the strategy, priorities, responsibilities, and next actions for every client.
Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers.
Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis.
Raise the quality and speed of thinking across the pod.
Hold team members accountable while creating an environment in which strong operators can do their best work.
You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output.
Testing and Growth Execution
Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition.
Increase testing velocity without sacrificing strategic quality.
Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats.
Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency.
Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships.
Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings.
Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made.
Client Leadership
Become a trusted strategic partner to founders, executives, and senior marketing leaders.
Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view.
Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified.
Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next.
Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance.
Strategic Communication
Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken.
Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on.
Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions.
Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working.
What We Are Looking For
5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline.
Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios.
A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization.
Experience working with significant advertising budgets and making commercially important decisions.
The ability to interpret performance data and convert it into clear strategic actions.
Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Experience leading cross-functional teams or pods in a fast-moving environment.
Confidence working directly with founders, executives, and senior client stakeholders.
A track record of retaining and growing client relationships through strong thinking and execution.
Exceptional written and verbal communication skills.
A high degree of ownership, urgency, judgment, and personal accountability.
Ideal Experience
Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce.
Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company.
Experience managing multiple brands while maintaining a high strategic standard across the portfolio.
Experience scaling brands from early traction to significant monthly revenue and media spend.
Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan.
Experience leading executive-level business reviews and difficult performance conversations.
Experience improving account retention, expanding client relationships, or identifying new revenue opportunities.
Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage.
You Will Probably Love This Role If...
You want to own outcomes rather than simply advise from the sidelines.
You think like a founder and treat every client’s business as though it were your own.
You naturally look for the constraint preventing a business from growing faster.
You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO.
You enjoy turning ambiguity into a clear strategy and an executable plan.
You move quickly, communicate directly, and dislike watching opportunities sit idle.
You believe the best client relationships are built through results, strong judgment, and proactive leadership.
You are competitive and want your portfolio to outperform every other portfolio in the company.
You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale.
This Role Is Probably Not for You If...
You prefer to coordinate work rather than take responsibility for the outcome.
You need someone else to tell you what the strategy should be.
You rely on reporting activity instead of making decisions.
You avoid difficult conversations when performance is behind plan.
You are comfortable allowing deadlines, opportunities, or client concerns to drift.
You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers.
You blame execution teams when results fall short instead of leading the recovery.
You are looking for a predictable corporate environment with limited accountability.
What Success Looks Like
Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale.
Your portfolio meets or exceeds its growth, retention, and commercial targets.
Clients see you as an indispensable strategic partner rather than an external service provider.
Growth opportunities are identified early and converted into action quickly.
Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team.
Your pods operate with urgency, accountability, and a consistently high standard of execution.
Performance issues are surfaced and addressed before they become relationship problems.
Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization.
Compensation & Location
$180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America preferred, specifically the United States or Canada.
If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
At our scale, operational problems rarely exist within one team.
A process that works for five people may fail at fifty. A training gap in one team can become a performance issue across dozens of accounts. Capacity decisions made too late can affect client delivery.
The Senior Media Operations Manager will be responsible for solving these problems at a broader organizational level.
You will lead multiple media teams and managers while building the systems, standards, and processes that allow Advantage HQ's Media Buying organization to scale.
What You'll Own
Scale the Media Operations system
You will identify what is preventing the media organization from operating more efficiently and build systems to address those constraints.
This includes processes for account management, campaign execution, quality control, reporting, escalation, training, and performance management.
Lead multiple teams and managers
You will manage multiple teams through their respective leaders and establish clear expectations for performance, quality, and leadership.
You will develop Managers and Team Leads rather than becoming the escalation point for every operational issue.
Build performance and quality frameworks
You will define the metrics and operating mechanisms used to understand whether teams are performing effectively.
You will identify trends across accounts and teams and turn those insights into organizational improvements.
Own capacity planning
You will work with leadership to understand client growth, team capacity, hiring requirements, and resource allocation.
You will help the organization anticipate capacity constraints rather than reacting after teams become overloaded.
Drive continuous improvement
You will identify opportunities to use technology, AI, automation, and better processes to improve productivity and reduce unnecessary operational work.
You will establish a culture where teams continuously improve how they operate.
Who You Are
You are a systems thinker who understands paid media deeply and knows how to operate through other leaders.
You are comfortable looking across multiple teams and identifying patterns that individual managers may not see.
You are highly analytical but practical. You care about metrics, but you also understand that systems only work when people actually use them.
You enjoy building structure in environments that are still evolving and are comfortable making decisions without having every answer available.
Experience We Value
8+ years of experience in paid media, performance marketing, growth, or a related field
Extensive e-commerce experience
3+ years managing media teams, managers, or multiple team leads
Experience building scalable operating systems and processes
Experience with capacity planning, workforce planning, and resource allocation
Strong understanding of media performance and client delivery
Experience with automation, AI, analytics, or operational technology is valuable
Strong leadership, analytical, and organizational skills
Experience in a high-growth agency, performance marketing, or similar environment
Why Join Advantage HQ
You will have the opportunity to help design how a large-scale media organization actually operates.
Your work will influence how teams are structured, how managers lead, how performance is measured, how resources are allocated, and how Advantage HQ scales its media capabilities without sacrificing quality.
Compensation & Location
$60,000 - $120,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by building scalable systems, developing leaders, improving operational performance, and solving complex challenges across multiple teams, we'd love to hear from you.
Location: Yerevan, Armenia
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth.
We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale.
We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players.
The Role
We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands.
You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them.
Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy.
You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution.
Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level.
What You Will Own
Client Growth Strategy
Own the growth strategy for a portfolio of high-growth DTC brands.
Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape.
Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization.
Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale.
Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes.
Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market.
Performance and Commercial Outcomes
Take direct ownership of client performance, retention, and portfolio growth.
Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship.
Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Turn complex performance data into clear decisions and decisive actions.
Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy.
Success will be measured by outcomes, not by the number of meetings held or reports delivered.
Cross-Functional Pod Leadership
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Create clarity around the strategy, priorities, responsibilities, and next actions for every client.
Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers.
Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis.
Raise the quality and speed of thinking across the pod.
Hold team members accountable while creating an environment in which strong operators can do their best work.
You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output.
Testing and Growth Execution
Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition.
Increase testing velocity without sacrificing strategic quality.
Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats.
Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency.
Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships.
Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings.
Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made.
Client Leadership
Become a trusted strategic partner to founders, executives, and senior marketing leaders.
Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view.
Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified.
Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next.
Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance.
Strategic Communication
Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken.
Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on.
Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions.
Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working.
What We Are Looking For
5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline.
Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios.
A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization.
Experience working with significant advertising budgets and making commercially important decisions.
The ability to interpret performance data and convert it into clear strategic actions.
Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Experience leading cross-functional teams or pods in a fast-moving environment.
Confidence working directly with founders, executives, and senior client stakeholders.
A track record of retaining and growing client relationships through strong thinking and execution.
Exceptional written and verbal communication skills.
A high degree of ownership, urgency, judgment, and personal accountability.
Ideal Experience
Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce.
Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company.
Experience managing multiple brands while maintaining a high strategic standard across the portfolio.
Experience scaling brands from early traction to significant monthly revenue and media spend.
Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan.
Experience leading executive-level business reviews and difficult performance conversations.
Experience improving account retention, expanding client relationships, or identifying new revenue opportunities.
Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage.
You Will Probably Love This Role If...
You want to own outcomes rather than simply advise from the sidelines.
You think like a founder and treat every client’s business as though it were your own.
You naturally look for the constraint preventing a business from growing faster.
You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO.
You enjoy turning ambiguity into a clear strategy and an executable plan.
You move quickly, communicate directly, and dislike watching opportunities sit idle.
You believe the best client relationships are built through results, strong judgment, and proactive leadership.
You are competitive and want your portfolio to outperform every other portfolio in the company.
You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale.
This Role Is Probably Not for You If...
You prefer to coordinate work rather than take responsibility for the outcome.
You need someone else to tell you what the strategy should be.
You rely on reporting activity instead of making decisions.
You avoid difficult conversations when performance is behind plan.
You are comfortable allowing deadlines, opportunities, or client concerns to drift.
You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers.
You blame execution teams when results fall short instead of leading the recovery.
You are looking for a predictable corporate environment with limited accountability.
What Success Looks Like
Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale.
Your portfolio meets or exceeds its growth, retention, and commercial targets.
Clients see you as an indispensable strategic partner rather than an external service provider.
Growth opportunities are identified early and converted into action quickly.
Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team.
Your pods operate with urgency, accountability, and a consistently high standard of execution.
Performance issues are surfaced and addressed before they become relationship problems.
Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization.
Compensation & Location
$180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America preferred, specifically the United States or Canada.
If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.
Location: Johannesburg, Gauteng, South Africa
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth.
We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale.
We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players.
The Role
We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands.
You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them.
Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy.
You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution.
Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level.
What You Will Own
Client Growth Strategy
Own the growth strategy for a portfolio of high-growth DTC brands.
Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape.
Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization.
Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale.
Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes.
Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market.
Performance and Commercial Outcomes
Take direct ownership of client performance, retention, and portfolio growth.
Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship.
Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Turn complex performance data into clear decisions and decisive actions.
Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy.
Success will be measured by outcomes, not by the number of meetings held or reports delivered.
Cross-Functional Pod Leadership
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Create clarity around the strategy, priorities, responsibilities, and next actions for every client.
Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers.
Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis.
Raise the quality and speed of thinking across the pod.
Hold team members accountable while creating an environment in which strong operators can do their best work.
You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output.
Testing and Growth Execution
Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition.
Increase testing velocity without sacrificing strategic quality.
Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats.
Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency.
Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships.
Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings.
Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made.
Client Leadership
Become a trusted strategic partner to founders, executives, and senior marketing leaders.
Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view.
Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified.
Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next.
Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance.
Strategic Communication
Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken.
Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on.
Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions.
Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working.
What We Are Looking For
5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline.
Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios.
A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization.
Experience working with significant advertising budgets and making commercially important decisions.
The ability to interpret performance data and convert it into clear strategic actions.
Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Experience leading cross-functional teams or pods in a fast-moving environment.
Confidence working directly with founders, executives, and senior client stakeholders.
A track record of retaining and growing client relationships through strong thinking and execution.
Exceptional written and verbal communication skills.
A high degree of ownership, urgency, judgment, and personal accountability.
Ideal Experience
Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce.
Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company.
Experience managing multiple brands while maintaining a high strategic standard across the portfolio.
Experience scaling brands from early traction to significant monthly revenue and media spend.
Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan.
Experience leading executive-level business reviews and difficult performance conversations.
Experience improving account retention, expanding client relationships, or identifying new revenue opportunities.
Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage.
You Will Probably Love This Role If...
You want to own outcomes rather than simply advise from the sidelines.
You think like a founder and treat every client’s business as though it were your own.
You naturally look for the constraint preventing a business from growing faster.
You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO.
You enjoy turning ambiguity into a clear strategy and an executable plan.
You move quickly, communicate directly, and dislike watching opportunities sit idle.
You believe the best client relationships are built through results, strong judgment, and proactive leadership.
You are competitive and want your portfolio to outperform every other portfolio in the company.
You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale.
This Role Is Probably Not for You If...
You prefer to coordinate work rather than take responsibility for the outcome.
You need someone else to tell you what the strategy should be.
You rely on reporting activity instead of making decisions.
You avoid difficult conversations when performance is behind plan.
You are comfortable allowing deadlines, opportunities, or client concerns to drift.
You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers.
You blame execution teams when results fall short instead of leading the recovery.
You are looking for a predictable corporate environment with limited accountability.
What Success Looks Like
Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale.
Your portfolio meets or exceeds its growth, retention, and commercial targets.
Clients see you as an indispensable strategic partner rather than an external service provider.
Growth opportunities are identified early and converted into action quickly.
Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team.
Your pods operate with urgency, accountability, and a consistently high standard of execution.
Performance issues are surfaced and addressed before they become relationship problems.
Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization.
Compensation & Location
$180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America preferred, specifically the United States or Canada.
If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurgaon, India
NEOLYTIX
Assistant Manager, RCM Business Excellence
Revenue Cycle Management | Governance & Performance | Gurugram
DEPARTMENT
RCM Business Excellence
EXPERIENCE
6–8 Years
LOCATION
Gurugram (Onsite)
SHIFT
India Hours | US AM Overlap
REPORTS INTO
President & COO
⚠ This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on.
About the Role
Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago.
We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales.
The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here.
What You Will Own
1. Process SLA Conformance
Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds.
Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly.
Flag risks proactively with proposed solutions before they breach SLAs.
2. Monthly Performance Insight
Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question.
Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised.
Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients.
3. Quarterly Financial Review
Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect.
Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged.
4. Quality Function Ownership
Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration.
Ensure QA findings reach the floor and drive change, rather than living in a report.
Audit team output for accuracy; identify recurring error patterns and drive corrective action.
5. Process Change Measurement
When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework.
Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance.
What You Bring
Must-Have
6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue.
Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing.
Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number.
Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill.
Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so.
Strong Preference
Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified.
Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it.
Prior management of a small quality or audit team.
Power BI familiarity, though the analytics team owns the front end.
Nice-to-Have
Healthcare analytics firm or BPO process excellence background.
Experience designing and running an MIS reporting function in a US RCM environment.
Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context.
Who You Are
You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat.
You build something and then measure whether it worked. The artifact is not the point; the change it produced is.
You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end.
You would rather be right and uncomfortable than comfortable and wrong.
Eligibility Criteria
Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred.
Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage.
Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram.
Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile.
Performance Expectations
What success looks like across the first year:
Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening.
Day 60: SLA conformance tracking live for strategic accounts.
Day 90: SLA conformance extended to the full RCM book.
Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it.
Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified.
End of year 1: the business argues from your numbers rather than about them.
Career Path
This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire.
Now
AM, RCM Business Excellence
RCM book: quality and MIS
12–18 Months
Manager
Team of 3–5; governance across RCM
Next
Senior Manager / AD
Governance across service lines
Beyond
Director / VP, Business Excellence
The function at company scale
The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows.
Hiring Process
Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation.
Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome.
Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart.
Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function.
Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next.
Stage 6: Offer.
Why Join Neolytix
Founding Seat of a Function
You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV.
Scope from Day One
The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it.
Day Shift, Not Night
India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here.
AI Makes This More Important
As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.
Location: Gurugram, Haryana, India
NEOLYTIX · INCREDIBLY
Platform Configuration Analyst
InCredibly Platform Configuration | Non-Ops | Gurugram
DEPARTMENT
Non-Ops
EXPERIENCE
2–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
Manager
⚠ US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers.
The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer.
This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor.
What You Will Do
1. Knowledge Base & Rules Management
Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read.
Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve.
Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow.
2. Workflow Configuration
Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences.
Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail.
Coordinate with operations leads to understand process changes and translate them into updated configuration.
3. Schema & Data Model Partnership
Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it.
Use SQL to validate your own work and verify data accuracy before changes hit production.
4. Measurement & Training
Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data.
Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file.
What You Bring
Must-Have
2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration.
A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample.
Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream.
Clear written English. Other people will run the SOPs and playbooks you write.
Strong Preference
Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them.
JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams.
BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration.
Prior experience working with US clients or in a US time-zone overlap model.
Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another.
Nice-to-Have
Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment.
Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar.
Salesforce, ServiceNow, or Workday administration certification.
Epic certification or formal Facets/QNXT training.
Who You Are
You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process.
You break things before calling a configuration complete, because you have actually tested it.
You write documentation that the person after you can follow without asking questions.
You push back on vague requirements because you know what happens when a rule is ambiguous and live.
Eligibility Criteria
Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required.
Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one.
Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly.
Performance Expectations
What success looks like:
First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow.
6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes.
12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager.
Hiring Process
Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first.
Stage 2: TA screening call (20 minutes). Role fit & configuration background.
Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing.
Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach.
Stage 5: Domain and technical interview with Operations Leadership and Engineering.
Stage 6: Offer.
Why Join Neolytix
Greenfield Ownership
You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue.
Direct Access
You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision.
Domain You Can Learn
US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for.
Product Trajectory
InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Colombia
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Argentina
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities.
We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years.
What you’ll be doing
You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality.
Day-to-day in this role you’ll:
Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost.
Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs.
Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads.
Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently.
Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery.
Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help.
Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general.
Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil.
Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams.
Our humble expectations
Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus.
Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation.
Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on.
A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact.
Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost.
Clear communication, and the ability to bring people together around a practical technical direction.
What we offer
Scope and influence.
Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence.
Real problems at global scale.
Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company.
Autonomy and ownership.
Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US.
Growth.
Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence.
Great people.
Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together.
The Core Experience team shapes how people create in Figma—from foundational tools like Auto Layout and Text to the interactions that make working on the canvas feel intuitive and precise. We’re looking for an experienced Product Designer to lead major efforts across the core editor and help define how it evolves as AI and code change the way people build products. You’ll bring a strong point of view, deep interaction design craft, and curiosity about complex systems. Working closely with engineering, product, research, and designers across Figma, you’ll set direction and stay hands-on, turning ambitious ideas into experiences people use every day.
With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead the design of core editor experiences, including foundational concepts like Auto Layout, Text, and canvas interactions, from identifying opportunities through prototyping, shipping, and iteration
Help us define and champion a clear vision for how the editor should evolve, translating that vision into concrete proposals, design principles, and priorities with product and engineering partners
Explore how direct manipulation, AI, and code can work together, prototyping ways for people to move between generating, editing, and refining their work while retaining creative control
Ground decisions in user research, product data, and close observation of how people create, using that evidence to test assumptions and refine your point of view
Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams
We'd love to hear from you if you have:
8+ years of experience in product design, including leading complex software projects from early exploration through launch and iteration
A portfolio of shipped work demonstrating interaction design and visual craft, including examples of making sophisticated workflows easier to understand and use
The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research
A knack for figuring out ambiguous problems in complex systems, and shaping them into simple solutions with clear goals
Experience researching, prototyping, or building products with AI and other emerging tools to uncover new patterns for creativity and collaboration
While it’s not required, it’s an added plus if you also have:
Experience designing creative tools, editors, canvas interfaces, or other products with rich, direct manipulation interactions
A design/development hybrid background, or experience building websites or apps
A history of working on canvas-based interfaces or tools that support creative workflows
Experience with code-based prototyping, front-end development, or workflows that connect design and implementation
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Georgia; Belarus; Serbia; Armenia; Kyrgyzstan; Uzbekistan; Azerbaijan; Czech Republic; Montenegro; Poland; Portugal; Romania; Spain; UAE; Slovakia
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a Mobile QA Engineer for our iOS team.
We are currently undertaking a major redesign of our flagship trading platform, used by millions of users worldwide, with three key goals: delivering an adaptive UI across different screen sizes and device families, expanding automated regression coverage, and transitioning to native Swift-based test automation.
We follow an AI-first approach, actively integrating AI tools into our daily engineering workflows, including test design, automation development, code reviews, and debugging.
We work in 2-week Scrum sprints, with daily meetings at 11:00 EET/EEST.
Your role will involve owning the testing process end to end, from reviewing requirements and identifying potential risks to designing test cases, executing manual tests, and automating them where appropriate.
Our ideal candidate has a strong product mindset, takes ownership of features, proactively identifies issues and opportunities for improvement, collaborates with different teams, and drives features through testing to a successful release.
Tasks
Manual Testing:
Perform functional, regression, smoke, end-to-end and integration testing of new and existing iOS functionality. Review specifications, identify risks and edge cases, prepare test cases and checklists, and validate the redesigned UI across different screen sizes, device families, and iOS versions.
Test Automation:
Develop and maintain automated tests to expand regression coverage across product domains. Contribute automated tests for new functionality, including end-to-end tests, and add coverage for features that are not yet covered by developer-written tests.
Automation Migration:
Help migrate the existing test automation framework to Swift-based automation, improving maintainability, reliability, and regression coverage.
API Testing and Debugging:
Test REST APIs and JSON responses, validate integrations and real-time data flows, analyze network traffic using Charles Proxy or Proxyman, and investigate issues using device logs and debugging tools.
Cross-Platform Testing:
Collaborate with the Android team to verify cross-platform functionality and identify inconsistencies between iOS and Android implementations.
CI/CD:
Integrate and maintain automated tests in CI/CD pipelines, helping ensure reliable execution and timely feedback on product changes.
AI-Assisted Workflows:
Use AI tools in day-to-day QA activities, including test design, test automation, code reviews, and debugging.
Requirements
Mobile Testing Experience:
3+ years of experience testing native mobile applications, with a focus on iOS. Understanding of platform-specific features, guidelines, and limitations (Apple Human Interface Guidelines, Material Design).
Test Automation:
Hands-on experience building and maintaining mobile automated tests using Appium, XCUITest, and/or Espresso. Ability to design a scalable test automation framework from scratch using patterns such as Page Object or Screenplay.
Programming Skills:
Proficiency in at least one programming language used for test automation: Kotlin, Java, Swift, Python, or TypeScript. Ability to write clean, readable, and maintainable test code.
Testing Theory and Test Design:
Solid understanding of functional, regression, smoke, integration, and end-to-end testing. Experience with test design techniques, including equivalence partitioning, boundary value analysis, decision tables, and pairwise testing. Ability to write clear test cases, checklists, and bug reports.
API Testing:
Experience testing REST APIs and working with JSON. Familiarity with Postman, Swagger, API automation tools such as REST Assured, Retrofit, or requests, etc.). Basic understanding of WebSockets and real-time data testing.
Debugging and Traffic Analysis:
Experience using Charles Proxy, Proxyman, or Fiddler for traffic interception and mocking. Ability to inspect logs using Xcode Console, Android Studio Logcat, and adb.
CI/CD and Test Infrastructure:
Experience integrating automated tests into CI/CD pipelines using tools such as GitLab CI, GitHub Actions, Jenkins, or Bitrise.
AI Tools:
Willingness to use AI-assisted tools in everyday engineering workflows, including test design, test automation development, and debugging.
Languages:
English at B1 level or above and Russian at C2 level.
Nice to have
Experience writing mobile automated tests in Swift using XCUITest.
Experience migrating legacy automation frameworks or transitioning between programming languages and testing technologies.
Experience testing financial applications, trading platforms, or other products where data accuracy and reliability are critical.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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