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Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Bangalore Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your mission: UiPath is redefining enterprise automation with AI. As a Senior Forward Deployed Engineer (FDE), you’ll work directly with customers to design and deploy agentic, AI-powered workflows that transform how businesses operate. This is a highly technical, customer-facing role for engineers who enjoy building in real-world environments. You’ll take ambiguous problems, turn them into production systems, and see your work deliver immediate, measurable impact. If you thrive at the intersection of AI engineering, systems design, and customer impact — this role is built for you. Why This Role: - Build real AI systems in production — not just prototypes. - Work directly with customers solving high-value, complex problems. - Operate at the frontier of agentic AI + enterprise automation. - Influence product direction through hands-on, real-world experience. - See your work drive millions in measurable business impact. WHAT YOU'LL DO AT UIPATH - Build and deploy LLM-powered applications and multi-agent workflows in production environments. - Design end-to-end solutions integrating APIs, enterprise systems, and data platforms. - Partner directly with customers to translate business problems into scalable AI and RPA solutions. - Own delivery from prototype → production → iteration. - Optimize systems for performance, cost, and reliability. - Extend platform functionality using APIs, SDKs, connectors, and custom integrations to meet customer-specific requirements. - Anticipate delivery risks, manage scope, and communicate blockers, tradeoffs, and timelines proactively with customers and internal stakeholders. - Lead high-impact technical workstreams within strategic customer engagements, aligning delivery to measurable business outcomes. - Contribute reusable patterns and influence product direction through real-world feedback. - Mentor engineers, raise technical standards, and help scale reusable implementation play books across customer engagements. - Partner with Product, Engineering, Sales, and Customer Success to translate field learnings into platform improvements. WHAT YOU'LL BRING TO THE TEAM - 5–8+ years of software engineering experience, including applied or customer-facing work. - Strong coding skills in Python and/or TypeScript. - Hands-on experience with LLMs, prompt engineering, and production AI systems. - Experience building and deploying complex, integrated systems. - Ability to operate in ambiguity and move quickly from idea to production. - Strong communication skills with both engineers and business stakeholders. - Customer-facing experience managing technical risks, timelines, tradeoffs, and stakeholder expectations. - Ability to mentor engineers and contribute to reusable assets, technical standards, and delivery best practices. - Travel: ~20–30% to customer sites. Strong Preference: - PhD or Master’s in Computer Science or a related field. - Experience with agent frameworks, orchestration systems, or distributed systems. - Familiarity with LLM providers such as OpenAI, Anthropic, Gemini, etc. - Background in applied AI, machine learning, or automation platforms (UiPath, RPA, workflow engines). - Experience in startup, consulting, or forward-deployed environments. - Experience with prompt management, LLM evaluation, agent observability, and production support practices. - Familiarity with enterprise security, governance, compliance, and operational readiness requirements. - Experience presenting technical recommendations to senior customer stakeholders or executives. - Experience contributing to reference architectures, reusable delivery patterns, or internal technical enablement. #LI-MR1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What You Would Do Here: Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands. Responsibilities Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region. Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy. Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively. Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements. Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC. Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees. Skills/experience 2+ years in HR administration and comfortable handling sensitive employee information with discretion. Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills. Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting. Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service. Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region. Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently. Familiarity with Workday or Zendesk would be an advantage. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What You Would Do Here: Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands. Responsibilities Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region. Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy. Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively. Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements. Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC. Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees. Skills/experience 2+ years in HR administration and comfortable handling sensitive employee information with discretion. Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills. Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting. Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service. Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region. Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently. Familiarity with Workday or Zendesk would be an advantage. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Please note: This role will require you to be based in Bengaluru. About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Based in India (Bengaluru), you will drive sales into commercial and enterprise accounts across Karnataka and South India for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure of high-value, multi-product architectural transformations. The ideal candidate will possess both a major account sales background in technology solutions, primarily software and cloud-based, that enables them to drive engagement with senior level decision makers (CISOs, CTOs, VPs of Engineering) within Cloudflare’s target customers. Industry experience selling into Digital Natives, IT/ITES, SaaS scale-ups, and other Enterprise verticals is desired in this role. You must be capable of orchestrating complex six-figure ($100K+) expansions encompassing Zero Trust/SASE, Developer Platforms (Workers/R2), and Application Security. As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions, specifically targeting competitive displacements of Cybersecurity SaaS like Akamai, AWS, Azure, GCP,  legacy appliances, Zscaler, or Cisco Umbrella. Additional responsibilities will include Manage complex contract negotiations for high-AOV, multi-product enterprise deals Maintain a robust sales pipeline through proactive outbound targeting and whitespace mining within your installed base Develop long-term strategic relationships with key accounts to convert variable usage into committed enterprise contracts Collaborate closely with the regional partner ecosystem (e.g., Tech Data, Softcell) to accelerate deal velocity < 50% travel Examples of desirable skills, knowledge and experience Bachelor's degree required Fluent in English Relevant direct experience, track record, and relationships within corporate enterprise accounts in the India market (specifically Karnataka and South India) Minimum 10 years of direct B2B selling experience, preferably managing internet, cloud, and security accounts Direct experience selling network security, Zero Trust/SASE (Cloudflare One), and/or CDN / Application Security solutions preferred Proven track record of executing competitive takeout campaigns against legacy hardware and cloud point solutions Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles and cross-functional evaluations Basic understanding of computer networking, cloud architectures, and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organisational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to: Deliver projects related to pricing plans and billing Develop our billing integration with third party services, strengthening our end-to-end billing experience. Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making. Work closely with UX/UI designers and product managers to shape features. Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. Key Responsibilities Work as part of a team of engineers to design, build, test, and document core billing software components. Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed Develop metering, pricing, and rating logic for usage-based and subscription billing models. Ensure accurate tracking and reporting of customer usage data. Monitor and maintain billing systems to ensure high availability and data integrity. Build automation tools for recurring billing tasks, reconciliation, and reporting. Collaborate with product, sales, and finance teams to support custom billing requirements. Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries. Act as a technical expert in billing-related discussions and planning. Champion engineering excellence by driving code quality, architectural reviews, and design documentation. Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing. Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness. Lead incident response and root cause analysis for billing-related issues. What We Are Looking For Experience in backend software engineering, with a strong focus on billing, payments, or financial systems. Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements. Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems. Experience designing and managing distributed systems, microservices, and event-driven architectures. Proficient with SQL and data modeling, especially for financial and usage data. Solid understanding of APIs and experience building or integrating internal billing APIs. Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go Flexibility to adjust to the dynamic nature of a startup. Excellent written and verbal communication skills. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $143,000 — $179,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to: Deliver projects related to pricing plans and billing Develop our billing integration with third party services, strengthening our end-to-end billing experience. Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making. Work closely with UX/UI designers and product managers to shape features. Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. Key Responsibilities Work as part of a team of engineers to design, build, test, and document core billing software components. Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed Develop metering, pricing, and rating logic for usage-based and subscription billing models. Ensure accurate tracking and reporting of customer usage data. Monitor and maintain billing systems to ensure high availability and data integrity. Build automation tools for recurring billing tasks, reconciliation, and reporting. Collaborate with product, sales, and finance teams to support custom billing requirements. Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries. Act as a technical expert in billing-related discussions and planning. Champion engineering excellence by driving code quality, architectural reviews, and design documentation. Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing. Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness. Lead incident response and root cause analysis for billing-related issues. What We Are Looking For Experience in backend software engineering, with a strong focus on billing, payments, or financial systems. Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements. Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems. Experience designing and managing distributed systems, microservices, and event-driven architectures. Proficient with SQL and data modeling, especially for financial and usage data. Solid understanding of APIs and experience building or integrating internal billing APIs. Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go Flexibility to adjust to the dynamic nature of a startup. Excellent written and verbal communication skills. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $191,620 — $239,860 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Site Security Manager to lead physical security operations for the Nebius San Francisco office. You will own the day-to-day security posture of the site, protect employees, visitors, assets and infrastructure, and make sure local practices are robust, compliant and aligned with Nebius corporate standards. This is a hands-on leadership role for someone who can set clear processes, manage vendors and front-desk security personnel, and respond calmly and decisively when incidents occur. You will be the local owner of physical security: the person who turns standards into daily practice, protects people and assets, and keeps the site ready for both routine operations and unexpected events. Your responsibilities will include: Lead day-to-day physical security operations at the Nebius San Francisco office, maintaining a safe, secure and professional environment for employees, visitors and company assets. Develop,implement and continuously improve site-specific security policies, procedures and training for the San Francisco office, aligned with Nebius corporate standards and applicable U.S., California and San Francisco requirements. Monitor and manage CCTV, alarm systems and access-control processes, ensuring reliable operation, clear escalation routes and timely response to potential threats. Conduct regular risk assessments, site reviews and physical-security checks; identify vulnerabilities and drive corrective actions to completion. Serve as the primary local liaison with local law enforcement, emergency services, building management and other relevant authorities during incidents,emergencies or crises. Lead investigations into security breaches and incidents, document findings clearly, and implement corrective and preventive actions. Manage relationships with external security vendors and contractors, setting expectations and ensuring high- quality service delivery. Direct, brief and coach front-desk security personnel on-site so that security standards are applied consistently and professionally. Partner with Facilities, IT, People, Legal/Complianceand site leadership to keep local practices aligned with company-wide security, safety and business-continuity expectations. How you will make an impact: How you will make an impact: Build a site-security operation that is disciplined, reliable and easy for employees and visitors to navigate. 2 Raise risks early, communicate clearly and help the business move quickly without compromising safety or control. Create a strong local security culture through visible leadership, practicaltraining and consistent standards. We expect you to have: Proven experience managing physical security operations, preferably in largecorporate, technology, critical-infrastructure or governmental environments. Strong leadership, communication and interpersonal skills, with the ability to manage vendors, contractors and diverse on-site teams. Solid knowledge of physical-security principles, risk management, emergency response and applicable U.S.,California and San Francisco requirements. Hands-on experience with security technologies, including surveillance systems, CCTV, alarmsystems and access-control platforms. Excellent analytical and problem-solving ability, with the judgment to assess risk, prioritize remediation and implement effective solutions. Calm, credible decision-making under pressure, especially during emergencies, incidents or sensitive investigations. Clear documentation and reporting skills, including incident reports, risk summaries, findings and corrective- action plans. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $107,100 — $133,800 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Sri Lanka Workplace: fully We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems. A little heads-up: We're currently gathering expressions of interest for our upcoming January 2027 intake! While recruitment hasn't officially started, we'd love to get to know you in advance. Once the role opens, our team will review your application and reach out if your experience and skills align with what we're looking for. As this is an Expression of Interest, it may take some time before you hear from us. We truly appreciate your patience and interest in being part of Osome, and we look forward to potentially connecting with you! What to expect: You’ll work on real client accounts, not dummy data, and at real volume. You’ll process hundreds of transactions every day. Accuracy and pace both matter. Your reconciliations feed directly into the reports and filings our accountants finalise. This is a behind-the-scenes role with no direct client contact. You’ll work closely with team leads, accountants and our Client Success team. Your output is measured clearly every day and every month, so you’ll always know where you stand. If you want to build confidence, judgement, and ownership, it will be. What you'll do: Reconcile bank transactions for your assigned client companies by matching them to supporting documents and posting them to the right accounts in the general ledger. Review and categorise purchase and sales invoices so accounts payable and receivable stay accurate. Work through a task-based queue at a steady pace every day and meet daily and monthly productivity targets. Don’t leave the work for month-end. Help clear backlog cases by financial year end, starting with the oldest and most urgent. Spot missing or unclear documents and raise clear, specific queries for our Client Success team to follow up with clients. Check your own work before handing it over, so cases reach review clean and need little rework. Join daily check-ins with your team lead to flag blockers, resolve discrepancies and suggest process improvements. Use our in-house matching, routing and productivity tools, and adapt as they evolve. Who you are: 1 to 3 years of working experience in a related field, preferably in accounting or bookkeeping. A Bachelor's degree in Accounting, Finance, or a related field. Relevant experience and certifications (e.g., Certified Bookkeeper) will be considered. Proven experience in bookkeeping or accounting roles, with a strong understanding of bookkeeping principles, practices, and relevant software exposure. Excellent attention to detail and accuracy in financial data review, with the ability to identify and resolve discrepancies. Proficiency in using bookkeeping software and tools, along with the ability to adapt to new technologies and software platforms as we develop our own accounting software. Excellent communication skills, both written and verbal, with the ability to effectively communicate with team members and clients. Ability to work independently and collaboratively within a team, following instructions and seeking guidance when needed. Strong knowledge of accounting standards, regulations, and compliance requirements, which includes but not limited to accurate journal entries. Ability to maintain confidentiality and handle sensitive financial information with integrity. Strong problem-solving skills, with the ability to analyse financial data and identify solutions. You’ll leave this role better than you started. That’s the goal. What you'll bring A solid grasp of double-entry bookkeeping and bank reconciliation. Attention to detail at volume: you’re as accurate on the 300th transaction as on the first. Comfort working with targets and daily metrics. Experience with cloud accounting software (e.g. Xero or QuickBooks) is a plus. Our Benefits Multi-cultural environment to enhance your global perspective. Learning opportunities and mentorship from peers and leaders. An agile working model focused on goals and performance. Remote working arrangement. USD 92 health allowance monthly. Company-provided laptop. Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Sydney , Australia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Technical Project Manager Location: San Diego Hybrid / Onsite The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s global People Technology platform. This role operates as a senior individual contributor within People Technology Services (PTS), owning end-to-end program delivery and serving as the hands-on Scrum Master for the team’s established two-week sprint cadence. The role creates the governance, alignment, and delivery discipline needed to coordinate multiple workstreams, strengthen predictable sprint execution, and ensure strategic priorities translate into clear, executable plans. Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT, Data, Security, vendors, and other cross-functional teams to align portfolio priorities, capacity, scope, timelines, decisions, and delivery outcomes. The role uses Jira, integrated delivery plans, dashboards, and sprint and program metrics to identify trends, advise leaders on trade-offs, and drive continuous improvement. This role is suited for individuals who combine deep Agile, Scrum, and technical program management expertise with systems thinking, technical fluency, executive communication, and the ability to lead across teams, mentor others, and influence decisions without direct authority. Key Responsibilities Agile & Scrum Leadership Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives. Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery. Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made. Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk. Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability. Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs. Technical Program Delivery Leadership Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure. Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders. Maintain integrated schedules, RAID and decision logs, dependency maps, resource plans, and action trackers, surfacing issues early and assigning accountable owners. Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams, ensuring workstreams remain aligned to shared outcomes. Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership. Strategic Planning, Capacity & Dependency Management Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs. Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery. Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; bring forward clear options, recommendations, and impact assessments. Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed. Delivery Analytics & Executive Communication Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes. Use sprint and program metrics—including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data—to improve forecasting and delivery decisions. Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums. Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability. Required Qualifications 8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives. Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies. Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement. Proven ability to lead large, complex, multi-workstream programs encompassing scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery. Advanced planning tool (i.e. Jira) experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting. Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement. Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices, sufficient to lead technical delivery and understand complex dependencies. Executive-level stakeholder management, facilitation, and communication skills, with the ability to translate between technical teams, business leaders, and senior decisionmakers. Preferred Qualifications Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification. Experience within People Technology or HR Technology, including Workday or comparable enterprise platforms. Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms. Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments. Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity. Profile Senior delivery leader and hands-on Scrum Master who creates structure, clarity, and momentum across complex initiatives without adding unnecessary process. Operates as a senior individual contributor, owning high-impact outcomes while aligning teams to governance, strategy, and broader People Technology priorities. Strong systems thinker and facilitator who connects portfolio priorities, sprint execution, technical dependencies, and business outcomes. Practical and delivery-oriented, balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment. Data-informed and skilled at turning Jira and program data into credible forecasts, executive insights, decisions, and improvement actions. Technically fluent and able to engage credibly with architects and technical leads, challenge delivery assumptions constructively, and respect technical ownership. Trusted advisor to Human Resources and technology leaders, with strong consulting, negotiation, communication, and problem-solving skills. Comfortable leading through ambiguity, mentoring others, and influencing beyond immediate responsibilities in a global, evolving operating model. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $175,500 — $263,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Ukraine; Armenia In this role, you will take full ownership of our core Django service, which acts as the main bridge between our algorithmic models and internal teams. You’ll be responsible for API design, data modeling, cross-team data contracts, and maintaining high performance at scale. As part of the Algo Development team reporting to the Engineering Manager, you will also productionize research code and mentor a junior engineer. We are open to Senior and Staff levels, with the final title agreed upon during the process. Requirements - Bachelor’s/Master’s degree in Computer Science, Software Engineering, or equivalent hands-on experience. - 7+ years of commercial software engineering experience with a primary focus on Python and running production-grade services (excluding internal tools, scripts, or prototype notebooks; Staff candidates are expected to have a longer track record). - Extensive production experience with Django and Django REST Framework (DRF), including shipping, scaling, and troubleshooting complex services (handling high-traffic ORM N+1 queries, transaction boundaries, migrations under load, and custom querysets). Responsibilities - Build & scale Django services: Design, deploy, and maintain high-load Django and Django REST Framework applications on PostgreSQL, ensuring clean data modeling, robust API design, and schema consistency across multiple domains. - Optimize PostgreSQL & manage Auth: Analyze query execution plans, build effective indexes, and tune performance (including time-series via TimescaleDB and spatial queries via PostGIS). Implement enterprise authentication solutions: OAuth/OIDC, federated SSO, token validation, and identity provider integrations. - Set up Wagtail CMS from scratch: Architect and build the partner and operator CMS ground-up, defining page models, structured content, media workflows, and the authoring interface. - Productionize research & algorithms: Wrap research models into production microservices with strict data contracts, model versioning, reliable REST endpoints, and complete observability. - Guide architecture & mentor: Lead code reviews, define foundational architecture patterns, and mentor a junior Python engineer to elevate team standards. Benefits - 20 days of paid vacation, 5 sick days. - Flexible schedule with a high level of autonomy. - Opportunity to influence product and technical decisions. - Professional growth and learning opportunities. - Comfortable working environment with a supportive team.

Location: Ukraine; Poland; Armenia The project is a mobile marketing and audience platform, that empowers the mobile app ecosystem and simplifies mobile marketing, audience building, and mobile monetization. Direct integration with over 500,000 monthly active mobile apps provides access to unprecedented levels of global first-party data, which can be leveraged to understand and predict behaviors, identify new opportunities, and fuel growth. We are looking for a dynamic and experienced Business Intelligence (BI) Developer to join our growing organization. The ideal candidate will possess strong technical expertise in BI tools and excellent communication skills. Responsibilities: Leading the organization to adopt advanced BI tools and BI concepts. End-to-end responsibility for processes – design, develop, test, monitor, support, and maintain. Guiding business and development teams to use reports and alerts properly. Work closely with business, data, product, and tech teams. Requirements: Relevant degree or studies (Information Systems / Industrial Engineering /etc). Proven experience 3-5 years as a Site Administrator Creator in Tableau. Experience writing complex queries in SQL. Experience with Python. Experience with Big Data. Analytical and problem-solving skills, ability to translate business requirements into a technical solution. Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Hands-on experience using AI tools to increase efficiency and support day-to-day BI development. Ability to thrive in a fast-paced, dynamic, and rapidly growing environment. Would be a plus: Experience with Airflow. Experience in project management and Agile methodologies. What we offer: 20 days of vacation. Purchase the necessary software. Health insurance coverage. Multisport coverage (Poland). Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues). The exchange of experience and work with talented colleagues. Last but not least - valuable compensation for your efforts.

Location: Armenia; Ukraine We are looking for an Algo Development Engineering Manager to lead a small team of Python and Java engineers. The team is responsible for developing and maintaining Django services, as well as Flink and Kafka streaming pipelines. You will drive technical direction, manage and mentor the team, review code, and help turn algorithm prototypes into reliable, production-ready services. Requirements: A degree in computer science, software engineering, information systems, or a related field, or equivalent practical experience. Real engineering management experience. You've owned hiring, performance, and delivery for a team, and you can talk honestly about both growing engineers and managing people out. Depth in Python or Java, with working fluency in the other. This one isn't negotiable. You should be able to read a pull request, ask the right questions, and jump into the code yourself. Experience taking prototype or notebook work into a production system that you then had to run. Hands-on PostgreSQL scaling: query tuning, indexing, and schema design. You can read a query plan, find the query that's hurting, and fix it. Good technical judgment, plus the ability to explain your reasoning so the team can act on it. Responsibility: Hire, mentor, and grow the team. That includes recruiting senior engineers, running performance conversations, and shaping how the team works as it gets bigger. Set technical direction for the Django and Django REST Framework service, the Java optimization and services work, and the Flink and Kafka streaming pipelines. Decide when a research approach is ready for production and when it needs rethinking first, then get it there. Own the health of the Django service on PostgreSQL: the data model, the API surface, performance, and reliability. Review pull requests and hold the bar for what ships. Run design reviews, planning, and postmortems, and make sure any work that crosses team lines has an owner before it starts. What we offer 20 days of paid vacation, 5 sick days. Flexible schedule with a high level of autonomy. Opportunity to influence product and technical decisions. Professional growth and learning opportunities. Comfortable working environment with a supportive team.

Location: Buenos Aires, Argentina As an IT Operations professional you will: Serve as the technical expert in the analysis, design, development, and implementation of deployment solutions, modifications, and enhancements. Serve as the technical expert in all aspects of the deployment and systems management that involve multiple technology disciplines. Provide top-level consultation and technical expertise to senior and mid-level management on Windows PC and Mac deployment and systems management topics. Assist Product and Sales when needed. Design, conduct, and document UAT and end-to-end solution quality tests. Responsibilities Handle a high volume of support calls and monitor, triage, and troubleshoot incoming requests through ticket queues. Provide technical phone support for users of the Workplace product and accurately log all interactions in the ticketing system. Navigate technical documentation to follow appropriate troubleshooting steps for reported issues. Monitor ticket queues to ensure SLA compliance and escalate when necessary. Maintain clear and consistent documentation of incidents and resolution notes using Zendesk. Deliver remote desktop support to both client and internal users. Proactively identify emerging issues and act quickly to mitigate impact. Notify management of trending technical problems and contribute ideas for process improvements.. Build effective cross-functional relationships to support escalation paths and end-user success. Uphold a positive, professional atmosphere with both customers and colleagues. Requirements C1 level English or equivalent proficiency. Experience in software deployment and installation. Expertise in version control systems (e.g., Git, SVN). Experience with cloud platforms (e.g., AWS, Azure, GCP). Strong problem-solving and analytical skills. Excellent verbal and written communication skills. Ability to work well under pressure and meet deadlines in a fast-paced start-up environment. Experience in SaaS and start-up environments is strongly preferred. Attention to detail and organizational skills. Preferred experience in scripting languages such as Bash, Python or PowerShell. Benefits Salary Range: $3500-$4500 USD/month Full time contractor role 1 day in office in Palermo, Buenos Aires Unlimited PTO + holidays $1500 USD Tech budget ***Only CV's submitted in English will be accepted

Location: Poland; Serbia; Portugal; Cyprus; Spain Workplace: remote Findev is seeking for a Senior Java Developer to join the Investment Accounting / Positions team working for a big asset management fund. This team focuses on developing software on-prem and in the cloud to capture trading transactions and calculate positions for the fund. You will work closely with hedge fund business and other team members as a senior player. This role will be instrumental in advancing our Middle Office transformation initiative by providing our investment teams with a rich, near real-time, and accurate view of trades, positions, P&L, and performance, and technology teams with standardized interfaces to access accurate information on time. We seek an individual with a proven track record for building complex financial systems. Position services provide asset managers with real-time data on the performance and valuation of financial assets. This allows for timely decision-making and adjustments to investment strategies based on market conditions. They also enable asset managers to analyze the performance of their portfolios by attributing returns to specific assets or strategies. This helps in understanding what drives performance and making informed investment decisions. Our middle office transformation initiative will completely transform our business workflows by delivering efficiency across processes, providing our investment teams with more accurate and timely access to positions, P&L, and performance.

Location: Nicaragua; Honduras; El Salvador; Guatemala; Ecuador; Philippines We are seeking an assertive, client-focused Case Manager to support our Employment Law practice. The ideal candidate owns the client relationship end-to-end and drives matters forward from intake through resolution—managing clients, following up with employers, and maintaining strict compliance with case deadlines. Key Responsibilities: Intake & Onboarding: Screen incoming leads for case viability (timeline, employer size, damages), gather employment records (pay stubs, offer letters, handbooks, communications), and track retainer agreements. Employer & Counsel Liaison: Serve as the main point of contact for employers and opposing counsel to request personnel files and payroll records, track responses, and escalate non-compliance to the lead attorney. Client Relationship Management: Maintain clear, empathetic, and steady communication with clients navigating high-stress emotional and financial situations across a multi-month case cycle. Deadline & Calendar Ownership: Manage critical administrative and statutory deadlines, including CRD/EEOC charges, right-to-sue letters, LWDA PAGA notices, statutes of limitations, and arbitration schedules. Arbitration & Administrative Hearings: Coordinate JAMS/AAA filings, fee payments, and scheduling. Book CRD/EEOC mediations and Labor Commissioner wage claim hearings. Discovery & Trial Prep Support: Track discovery deadlines, organize document productions, prepare initial template drafts for attorney review, schedule depositions, and build comprehensive mediation packets. Damages & Records Coordination: Collect mitigation records (EDD benefits, job search logs, new employment verification), obtain medical/therapist records for emotional distress claims, and coordinate with expert witnesses and parallel Workers' Comp counsel. Post-Settlement Administration: Oversee execution of releases, track settlement funds, handle wage vs. non-wage allocation, and complete formal file closing procedures. Case Tracking: Maintain updated case statuses, calendar entries, and cost logs in [Software] . Requirements 2+ Years of Employment Law Case Management: Direct, hands-on experience in employment law case management. (General employment paralegal experience without case ownership does not qualify). Employer Communication Experience: Proven track record conducting employer/HR records requests, asserting follow-ups, and coordinating with opposing counsel. End-to-End Client Ownership: Outstanding phone presence with a calm, professional, and empathetic approach to managing clients during stressful legal matters. Statutory Deadline Tracking: Demonstrated experience tracking administrative deadlines, right-to-sue letters, and statutes of limitations. Strong Written & Verbal English: Excellent written communication for drafting formal requests, professional email updates, and attorney briefings. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 9am - 5pm PST.

Location: Tbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia Crystalia Glass LLC is a fast-growing U.S. company specializing in custom glass and architectural glazing solutions for residential and commercial projects. Founded in New York in 2017, Crystalia has expanded its presence across the United States and works with clients nationwide, delivering custom solutions from initial concept through manufacturing, delivery, and installation. We are looking for a Project Manager to join our Project Management team and take ownership of client projects throughout the full delivery cycle. This is a highly visible, client-facing role for someone who is comfortable operating at the intersection of construction, customer experience, coordination, and execution. You will serve as the central point connecting the client with internal teams and will be responsible for ensuring that projects move forward smoothly, issues are resolved quickly, and clients remain informed and confident throughout the process. About the Role As a Project Manager, you will take over projects after the sales stage and guide them from contract and prepayment through engineering, production, logistics, delivery, and installation. You will work with multiple internal teams, maintain direct communication with U.S.-based clients, and manage a broad portfolio of active projects at different stages. The role requires strong ownership, excellent communication, technical understanding, and the ability to stay organized in a dynamic, high-volume environment. Who This Role Is For We are looking for candidates with experience in the construction industry or closely related technical fields. Relevant backgrounds may include: Construction and renovation Architecture Engineering Building materials Glass and glazing Windows, doors, façades, and architectural systems Interior construction Technical manufacturing related to construction Candidates should have either: Relevant education in engineering, construction, architecture, or another technical discipline OR Strong hands-on professional experience in construction or a closely related industry. This role is not intended for candidates whose experience is primarily in IT, software development, digital products, automation, or AI project management. Key Responsibilities Lead projects from contract to completion Own the full project lifecycle, including: Contract and prepayment Collection of measurements and technical information Coordination of engineering and shop drawings Production preparation Logistics and delivery coordination Installation Final project completion You will ensure projects stay on track, deadlines are monitored, and potential risks or delays are addressed proactively. Be the main point of contact for clients Maintain regular communication with U.S.-based B2C and B2B clients throughout the project lifecycle. You will: Provide clear and timely project updates Explain project stages and next steps Manage expectations around timelines, production, delivery, and installation Handle objections, concerns, and escalations Resolve issues professionally and maintain strong client relationships Coordinate cross-functional teams Partner closely with: Engineering Sales Scheduling Production Supply Chain and Logistics Delivery and Installation teams You will ensure information flows efficiently between departments, dependencies are managed, and blockers are resolved before they impact project delivery. Manage a high-volume portfolio Project Managers at Crystalia oversee a significant number of active projects simultaneously, often 100–150+ projects at different stages. Success in this environment requires strong prioritization, attention to detail, consistent follow-up, and the ability to quickly identify what requires immediate action. Maintain project visibility and accuracy Use ClickUp, HubSpot, and internal collaboration tools to maintain accurate project information, document progress, track action items, and ensure all stakeholders have up-to-date information. What We Are Looking For Experience in Project Management, Project Coordination, Construction Management, Operations, or a similar role Construction, engineering, architectural, or other relevant technical background Strong experience managing projects through multiple stages from initiation to completion Ability to manage a large and complex portfolio of active projects Excellent written and spoken English Strong client-facing communication skills Ability to handle objections, complaints, and difficult conversations confidently and professionally Strong problem-solving and decision-making skills Ability to identify risks, delays, and bottlenecks early Strong organizational skills and attention to detail High level of ownership and accountability Ability to work independently and follow issues through to resolution Comfort working in a fast-paced and dynamic environment Tech-savvy mindset and confidence using CRM, project management, and collaboration tools What Success Looks Like Successful Project Managers at Crystalia: Maintain full visibility into their project portfolio Communicate proactively rather than reactively Keep projects moving across multiple departments Anticipate risks before they become critical Build trust with clients through clear and consistent communication Take ownership of problems and drive them through resolution Balance customer experience with strong operational execution Employment Conditions Full-time and Fully remote Working hours: 8:30 AM – 5:00 PM New York time B2B contractor format Competitive compensation based on experience and background Hourly compensation plus performance-based bonus Paid time off according to company policy Structured onboarding and product training Why Join Crystalia Work on real residential and commercial construction projects across the U.S. Manage projects with tangible, visible outcomes Collaborate with a cross-functional international team Build deep expertise in custom architectural and glazing projects Work in a growing company where strong performers can expand their scope and responsibilities Develop your career in an environment that combines customer experience, technical project management, and operations From Concept to Completion: Lead Projects That Shine.