The role
We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication.
What you will do
- Monitor and analyse activity across the platform.
- Investigate flagged cases.
- Be decisive and own your decisions.
- Communicate directly with merchants.
- Strengthen the controls.
- Support the prevention program.
- Automate and effectivize.
- Maintain clear documentation of investigation findings, decisions, and compliance procedures.
What we are looking for
- Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant.
- Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus.
- Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations.
What we offer
- Relocation assistance if you are currently outside Tallinn.
- Official employment in Estonia.
- Social benefits.
- Private health insurance.
- 100 monthly sports allowance.
- 28 days of annual leave.
ОфисseniorRelocation assistance if you are currently outside Tallinn
Location: Remote, DC
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The federal government generates more data every day than most organizations manage in a decade, streaming continuously from satellites, unmanned systems, sensors, and warfighters across every domain and classification level. At the same time, AI is transforming how that data gets used, from massive training data lakes to real-time decision-making at the tactical edge. MinIO sits at the center of both problems. We are the data foundation that lets federal and defense customers store, move, and act on their data at any scale, in any environment, including the most austere and disconnected ones on the planet. This isn't incremental infrastructure work; it's the layer that decides whether the right data reaches the right decision-maker at the right moment.
The Sr Regional Sales Manager, Federal at MinIO will lead new business development for our Federal practice in an individual contributor capacity. MinIO Federal is a channel-first organization. The right candidate has a working network of FSI, ecosystem, and channel partner relationships to activate on day one.
What You Will Do:
Drive Pipeline Through Partners:
Actively develop and close new business across DoW, IC, and civilian agencies by activating and expanding relationships with existing and new federal channel partners and systems integrators.
Leverage Existing Relationships:
Bring and activate your own network of federal customer, partner, and FSI contacts to accelerate pipeline from day one. Established relationships with agencies, primes, or federal resellers are a core requirement of this role.
Own the Sales Cycle:
Manage the full sales cycle through close, maintaining a healthy, accurately forecasted pipeline.
Articulate MinIO's Value in a Federal Context:
Tailor MinIO's value proposition to federal buyers and their unique constraints, budget cycles, compliance requirements, and procurement vehicles, spanning both traditional data infrastructure and emerging AI/ML, inference, and agentic AI use cases, and equip partners to do the same.
Cross-Functional Collaboration:
Work closely with our Federal field architect, channel, and marketing resources to align technical, partner, and go-to-market strategy, and ensure a seamless customer and partner experience.
Accurate Forecasting:
Maintain transparent, accurate forecasts of pipeline and sales activity to support planning and the broader Federal growth model.
Your Skills and Experience:
Established Federal Relationships: Existing, active relationships with federal systems integrators, resellers, and agency contacts that can be brought to bear immediately.
Federal Sales Experience: 7+ years of experience in federal or public sector sales, with a demonstrated track record of sourcing and closing new business through partners and channel relationships.
Channel-Led Sales Motion: Deep familiarity with partner-led federal sales models, deal registration, teaming agreements, and working alongside resellers and SIs rather than solely direct-to-agency.
Domain Knowledge: Background in technology sales, ideally cloud-native infrastructure, storage, and/or AI/data platforms; understanding of federal buyer constraints (procurement vehicles, budget cycles, compliance).
Startup/Growth-Stage Experience: Comfortable operating in a lean, fast-moving environment without the infrastructure of a large, established sales org.
Challenger Approach: Skilled at identifying and challenging the status quo, demonstrating clear business value, and closing competitive deals.
Excellent Communication: Strong verbal and written communication skills, able to represent MinIO credibly to agency stakeholders, partner executives, and internal leadership alike.
Clearance: Active security clearance, or the ability to obtain one.
Educational Background: BA or BS in a related field or equivalent experience.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Задачи:
- Выявлять, анализировать и структурировать бизнес-потребности через интервью со стейкхолдерами;
- Самостоятельно собирать требования и уметь задавать правильные вопросы, чтобы выявлять неявные ожидания и реальные бизнес-проблемы;
- Документировать требования с помощью User Stories, Use Cases, BPMN/UML-диаграмм;
- Трансформировать бизнес-требования в функциональные и нефункциональные требования для команды разработки (проходит валидацию РП);
- Проводить приёмочное тестирование (UAT) и валидировать, что реализация соответствует требованиям.
Требования:
- Опыт работы бизнес-аналитиком с навыками системного анализа от 1,5 лет;
- Навыки эффективной коммуникации как и с бизнес-заказчиками (стейкхолдерами), так и с ИТ командой;
- Опыт написания ТЗ, пользовательских историй, use-case;
- Понимание процессов UAT-тестирования;
- Скрупулезность и внимательность к деталям;
- Проактивность и умение отстаивать свою позицию;
- Сильное аналитическое мышление.
Условия:
- Белая ЗП, оформление по ТК РФ с 1 дня работы;
- Комфортный офис в шаговой доступности от станции метро "Спортивная", гибридный формат работы;
- Возможность влиять на процессы и карьерный рост в быстро развивающейся компании;
- Отсутствие бюрократии.
ГибридmiddleГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Vice President of Customer Success is responsible for ensuring Reltio customers achieve measurable business outcomes from their investment in Reltio’s cloud-native Context Intelligence AI ready data foundation. This leader will drive value realization and customer adoption of trusted, governed, and connected data as a foundation for operational systems, analytics, and AI.
Reltio’s customers are large, complex enterprises undergoing data transformation initiatives across domains such as Customer, Product, Supplier, and multi-domain data unification. Success in this role requires a deep understanding of enterprise data ecosystems, governance maturity, and cross-functional business value realization.
The VP of Customer Success will build and scale a global organization that ensures customers not only deploy Reltio successfully, but operationalize it as a mission-critical data platform—driving improved data quality, reduced operational friction, faster time to insight, and enablement of AI-driven use cases.
This role owns Gross Revenue Retention (GRR), customer adoption, expansion, and advocacy, and serves as the executive voice of the customer across Product, Engineering, and Go-To-Market teams.
Job Duties and Responsibilities:
Lead a world-class Customer Success organization capable of supporting Reltio’s growth ambitions which include increased renewal rates and reduced churn
Accelerate the expansion of our footprint within accounts through cross-sell and upsell
Improve overall lifetime value through higher product adoption, customer satisfaction and overall health scores
Accelerate new business growth through greater advocacy and customer reference-ability
Define and operationalize a value realization framework tied to measurable customer outcomes
Ensure customers successfully adopt Reltio as a system of record as the foundation for AI driven functions across enterprise data ecosystems
Define the right structure and account alignment to enable CSMs to be subject matter expertise in support of customers’ business outcomes
Define and operationalize a value realization framework tied to measurable customer outcomes
Successfully hire and scale a world-class, global team
Create a robust process for onboarding and ramping new team members
Build a culture of continuous learning and development both around best practices as well as build business knowledge to help drive value for customers
Align the company on a shared view of an ideal customer, including driving a segmentation of our customer base on key dimensions (e.g., business outcomes, industry, scale)
Map customer journey from pre-sales to implementation to go live and value realizations
Identify critical listening points across the journey and key metrics to measure impact
Develop clear, repeatable playbooks to drive impact at each step in the journey
Implement systems and processes to drive continuous improvement at each step of the journey
Create right processes and metrics to ensure CSMs are driving right account-level activities
Participate in an executive council of key customers and prospects to help shape and guide product and service improvements
Define and drive strategy around Customer Councils focused on specific industry or use case topics to drive engagement and thought leadership
Work with Marketing to create and deliver high-engagement customer conference (virtual, in-person, hybrid) to foster engagement within the customer base and drive thought leadership with prospects
Other duties and responsibilities as assigned.
Skills You Must Have:
Relevant Bachelor’s degree; preference for computer science or related degrees
A proven track record with 15+ years of experience in highly regulated environments including Life Sciences, Healthcare and Financial Services.
Experience with Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) and Infrastructure-as-as-Service (IaaS)
Ability to manage influence through persuasion, negotiation, and consensus-building
Ideally combined background of post-sale and sales experience
Strong empathy for customers AND passion for revenue and growth
Deep understanding of value drivers in recurring revenue business models
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
An enthusiastic and creative leader with the ability to inspire others
Excellent communication and presentation skills
Be sure to include any MDM, Cloud, Enterprise, SaaS experience.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$245,000
—
$300,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Busan, South Korea
Workplace: OnSite
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help learners, families, and educators connect and succeed on Outschool. You'll own challenging problems across the stack, from designing intuitive user experiences in React, to building scalable backend systems and APIs, to evolving our data models and architecture, to improving product quality and performance, to using AI-native tools and approaches to help us build and iterate faster.
We are an effective team of engineers distributed across the US, Canada, and South Korea. Our philosophy is to start small and then intentionally iterate to test our assumptions and learn quickly. We're iteratively building up a complex product for a highly engaged audience.
This role requires working from our Haeundae, Busan office Tuesday–Friday from 7:00 AM to 3:00 PM. Mondays are remote.
Our Stack:
- Product Engineering
- TypeScript · React · Node.js · GraphQL/Apollo · PostgreSQL · OpenSearch
- Our engineers work across the full stack, from building polished user experiences to designing APIs, data models, and backend services.
- Infrastructure & Developer Platform
- AWS (EKS, RDS, S3, Lambda) · Terraform · GitLab · Prometheus/Grafana · OpenTelemetry
- Product engineers partner closely with our Infrastructure team and are empowered to understand, deploy, and operate the systems they build.
- AI-Native Development
- We use AI throughout the software development lifecycle, including planning, implementation, testing, debugging, and code review.
- We're also actively incorporating AI into the Outschool product and exploring new ways AI can improve learning experiences for families, learners, and educators.
Core Responsibilities:
- Product development: Build high-quality product experiences for learners, families, educators, and partners across the full stack, from React and TypeScript in the frontend to GraphQL, Node.js, PostgreSQL, and backend services.
- Technical ownership: Own projects from problem definition through design, implementation, launch, and iteration. Make pragmatic technical decisions that balance speed, quality, maintainability, and user impact.
- Cross-functional collaboration: Work closely with Product Managers, Designers, Researchers, Analysts, and other Engineers to shape requirements, explore solutions, and deliver the right product—not just implement predefined specifications.
- Architecture & engineering quality: Design scalable, maintainable systems and APIs. Improve application architecture, testing, performance, observability, and engineering practices as the product and team grow.
- AI-native development: Use AI tools throughout the development workflow to move faster and improve quality, and help identify opportunities to incorporate AI into Outschool's product and learning experiences.
- Production ownership: Deploy and operate the software you build. Participate in on-call, investigate production issues, and use monitoring and user feedback to continuously improve reliability and product quality.
- Technical leadership: Raise the engineering bar through thoughtful code reviews, technical discussions, documentation, and mentoring. Help other engineers make strong technical decisions and grow their skills.
- Continuous improvement: Identify friction in our product, codebase, and development processes and proactively improve it. Look beyond the immediate task to make the team and platform more effective over time.
Desired Experience & Skills:
- 7+ years of professional software engineering experience
- Strong experience building modern web applications with React, TypeScript, and Node.js
- Experience designing and building APIs and backend services, ideally using GraphQL, REST, or similar technologies
- Experience working with relational databases such as PostgreSQL, including data modeling and query design
- Experience owning complex technical projects from design through implementation, launch, and ongoing operation
- Understanding of software architecture, testing, performance, reliability, and maintainability in production systems
- Experience collaborating closely with Product Managers, Designers, and other engineers to shape solutions, not just implement requirements
- AI-forward approach: you actively use AI tools in your workflow, can prompt effectively, validate output critically, and know when to override or take a different approach
- Ability to provide technical leadership through code reviews, design discussions, documentation, and mentoring other engineers
- Intermediate or higher English reading, writing, listening, and speaking skills; our interview process and daily engineering work are conducted in English
Other Considerations:
- Experience in EdTech or building products for learners, educators, or families
- Familiarity with search and discovery systems
- Familiarity with payment APIs (e.g. Stripe)
- Experience at a fast-paced startup or high-growth company
Benefits in South Korea:
- Coworking office located directly at exit 11, Jangsan Station in beautiful Haeundae, Busan.
- Necessary equipment (MacBook, monitor, etc.) and software for work provided
- Finish work early in the day - working hours from 7AM - 3PM.
- Flexible vacation, use whenever you like. Korean national holidays plus 15 extra days per year.
- Invitation to join the annual company retreat once per year (flight to United States, hotel, meals paid for by company).
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Platform (API) is how developers and enterprises build with Claude, directly and through our cloud partners. It runs on a consumption model, and the economics move quickly as new models and capabilities launch, serving costs change, and customer usage scales.
We're looking for a Finance & Strategy Lead to own planning and forecasting for the Claude Platform, run the business reviews that track its performance, and recommend how the products and business should evolve. You'll sit on the Product Finance & Strategy team and partner with leaders from product, engineering, go-to-market, and other finance teams to steer the growth of the business. This is a finance role close to the product: your forecasts and analyses will shape where the business invests and how it grows.
Key responsibilities
Lead financial planning and analysis for the Claude Platform (API) business across self-serve, enterprise, and cloud partner channels. Set targets for the business and drive interlock with go-to-market partners on targets
Build and run the rhythm of business for the Claude Platform with product and cross-functional leaders, including monthly executive reviews with clear analyses and actionable insights to grow the business
Develop and maintain financial models and scenario analyses that show how launches, pricing changes, and commitment structures affect the forecast
Build business cases for new platform features and products, working with product, engineering, and go-to-market partners
Serve as a trusted advisor to product and finance leaders, analyzing usage, revenue, and cost data to flag what matters and answer complex questions
Automate recurring reporting and lead analyses on whether pricing and new business models are working and what to change
Partner with operations, data science, deal desk, and accounting to ensure new products are billed, reported, and forecasted accurately
Minimum qualifications
Experience leading annual planning and forecasting for a business or product line, from assumptions through final targets
Experience building driver-based forecasts for consumption-based or usage-based businesses, including reconciling top-down targets with bottom-up views
Experience running recurring business reviews with executives, including explaining variances to plan and recommending actions
Strong financial modeling skills in spreadsheets, and comfort pulling and analyzing your own data in SQL
Experience shaping pricing, business model, or investment decisions with analysis
Ability to partner with product and cross-functional teams and explain financial tradeoffs clearly, in writing and in conversation
Sound judgment with incomplete data, and comfort making a call and revisiting conclusions as you learn more
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
8+ years of experience in strategic finance, product finance, FP&A, investment banking, consulting, or a closely related analytical field
Experience with infrastructure, cloud, or developer platform businesses, and a basic understanding of how compute costs and capacity drive unit economics
Exposure to pricing APIs, developer tools, or cloud services
Familiarity with how large language models are served, including token-based pricing and inference cost drivers
Background in AI, ML, or related technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission.
We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface.
This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it.
Key responsibilities
Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today.
Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences.
Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself.
Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds.
Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict.
Minimum qualifications
Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies.
Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making.
Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years).
Care about Anthropic's mission, and specifically about scaling access to Claude safely.
Preferred qualifications
8+ years of product management experience
Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
Built account, identity, or subscription systems that span more than one product
Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote or Mississauga
Workplace: remote
Job Title: Senior UX Researcher – 6 month contract
Location: Canada – Remote / Mississauga, ON – Hybrid
Term: 6 month contract
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights.
Position Summary:
The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.
Key Responsibilities:
Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies.
Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate.
Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices.
Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders.
Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives.
Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices.
Required Skills & Qualifications:
5+ years of experience as a UX researcher or in a similar customer-focused research role.
Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field.
Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings.
Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences.
Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo.
Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches.
Ability to travel to customer sites on a limited basis, approximately four times per year.
Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work.
Preferred Experience:
Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications.
Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes.
Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes.
The Canadian hourly pay range for this position is $60.00 - $66.68 CAD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title: Senior UX Researcher – 6 month contract
Location: USA – Remote
Contract Term: 6 month contract
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City office. These may include onboarding, team events, and semi-annual or annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights.
Position Summary:
The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.
Key Responsibilities:
Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies.
Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate.
Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices.
Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders.
Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives.
Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices.
Required Skills & Qualifications:
5+ years of experience as a UX researcher or in a similar customer-focused research role.
Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field.
Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings.
Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences.
Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo.
Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches.
Ability to travel to customer sites on a limited basis, approximately four times per year.
Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work.
Preferred Experience:
Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications.
Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes.
Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes.
The US hourly pay range for this position is $66.73 - $74.13 USD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale.
You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows.
You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed.
Key Responsibilities
Shape the technical strategy and architecture for Anthropic's storage layers
Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls
Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives
Translate user needs into scalable, achievable system designs and drive alignment
Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it
Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed
Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives
Plan and lead large migrations of critical workloads with user minimal disruption
Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call
Stay hands-on in code and production, including in the most critical and complex areas
Minimum Qualifications
Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service.
Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations
Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on
Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java
Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency
Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap.
- Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
- Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future
- Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins.
- Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance
- Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity
- Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth.
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability.
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco; Germany; New York; The Netherlands
Workplace: Remote
ABOUT LANGFUSE
Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars.
We are hiring a Head of Marketing for Langfuse.
This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem.
The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice.
WHAT YOU'LL DO:
- Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity.
- Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources.
- Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working.
- Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events.
- Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow.
- Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches.
- Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions.
- Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse.
- Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives.
- Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback.
WHAT YOU BRING ALONG:
- You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product.
- You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience.
- You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you.
- You write exceptionally well. You can make complex technical ideas clear without making them shallow.
- You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing.
- You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion.
- You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work.
- You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment.
- You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization.
- You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE ROLE
We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat.
RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate.
Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team.
This role requires:
- being technical to understand how our analytics system works and its constraint
- being analytical to be able to define how to show data as well as debugging issues and edge cases
- being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them
- having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers
You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue.
ABOUT YOU
Skills & Experience
- You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products.
- You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics.
- You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details
- You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across.
Values and Abilities
- You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself.
- You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate.
- You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale.
- You're deep on the details. You care about what users experience, not just what the data says.
- You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration.
- You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other.
WHAT YOU'LL DO
- Own the product strategy and roadmap for RevenueCat's Analytics products.
- Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones.
- Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off.
- Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline.
- Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together.
The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details.
In the first month, you'll:
- Get to know the product, customers, and team
- Contribute to shipping a meaningful feature to thousands of developers
- Be ramped up on ongoing projects in your teams
Within the first 3 months, you'll:
- Have formed a strong working relationship with your engineering manager and design counterpart
- Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager)
- Work with your engineering manager and leadership to define quarterly objectives for your teams
- Have shipped the first bigger feature end to end
- Work with your team to discover opportunities and solutions to deliver value to our customers
- Play an integral role in your team’s discovery and delivery processes
- Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams
Within the first 6 months, you'll:
- Have helped your team grow and become a high-performing, engaged team in line with our company values
- Effectively collaborate with internal stakeholders of all levels
- Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams
- Independently drive all product-related decisions in your area
- Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends
- Develop a longer term vision for your area of the product in line with the product strategy
- Work with your teams to improve processes and interfaces with other teams
Within the first 12 months, you'll:
- Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped
- Explore completely new opportunities for how RevenueCat may provide greater value to our customers
- Make meaningful contributions to our overall product strategy
- Have delivered a material, business-impacting new benefit to our customers in your product area
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: New York Office
Workplace: Hybrid
Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production.
This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value.
What You'll Do as Director, Forward Deployed Engineering
- As a coach:
- Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value.
- Own the Quarterly Go-live ARR metric for NORAM region.
- Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc.
- Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer.
- Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations.
- Hire and develop FDEs to keep pace with the business.
- As a player:
- Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design.
- Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams.
- Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering
- Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it.
About You
- You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale.
- You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company.
- You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You've managed a team (5+ reports) and can grow one.
- You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations.
- You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles.
- You can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Atlanta, GA (Hybrid)
Atlanta, GA (Hybrid)
Washington, DC
New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
ОфисseniorПротиворечивые условия: Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
УдалённоRemote - US
San Francisco, CA
San Francisco, CA | New York City, NY
УдалённоseniorRemote or Mississauga
УдалённоseniorRemote, USA
San Francisco, CA | New York City, NY
ОфисSan Francisco, CA; New York, NY
УдалённоheadSan Francisco; Germany; New York; The Netherlands
УдалённоseniorYou can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums; EMEA