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Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments . You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams , driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence. An active U.S. government Secret or TS/SCI clearance is a significant advantage for this position. We also welcome technically strong candidates who meet the eligibility requirements to obtain a clearance. Key Responsibilities Own Technical Customer Success Serve as the primary technical advisor for strategic U.S. Federal and defense customers. Build trusted relationships with technical leaders, system administrators, security teams, and executive stakeholders. Drive successful onboarding, adoption, platform optimization, and long-term customer value. Develop technical success plans aligned with customer missions, operational requirements, and business objectives. Solve Complex Technical Challenges Guide customers through deployments, upgrades, integrations, and troubleshooting across on-premises, cloud, hybrid, and air-gapped environments. Work hands-on with Linux infrastructure, networking, containers, authentication systems, and deployment configurations. Troubleshoot complex technical issues, partnering with Engineering and Support to drive resolution. Help customers improve platform reliability, security, performance, and scalability. Bring a Forward-Deployed Engineering Mindset Work directly with customers, including on-site engagements when needed, to understand and address complex operational requirements. Translate customer challenges into practical technical solutions, configurations, integrations, or automation. Develop reusable scripts, technical playbooks, and deployment best practices. Operate independently in complex environments while collaborating closely with internal technical teams. Bring field insights and customer requirements back to Product and Engineering to influence platform improvements. Drive Adoption and Customer Value Identify opportunities to expand Mattermost adoption across teams, workflows, and mission-critical use cases. Conduct technical reviews, health assessments, and proactive optimization sessions. Help customers maximize their investment through platform integrations, workflow automation, and operational best practices. Required Qualifications Experience in a technical customer-facing role such as Technical Account Manager, Solutions Engineer, Customer Engineer, Technical Consultant, Support Engineer, or Forward Deployed Engineer. Strong hands-on technical experience with Linux, networking, infrastructure troubleshooting, and enterprise software deployments. Familiarity with containers, cloud infrastructure, or modern application deployment environments. Ability to diagnose complex technical problems and collaborate across teams to deliver solutions. Strong communication skills, including the ability to explain technical concepts to both engineering teams and business stakeholders. Experience supporting enterprise, government, defense, or other complex customer environments. A proactive, customer-focused mindset with a strong sense of ownership and accountability. Eligibility to obtain and maintain a U.S. government security clearance, along with the ability to meet applicable U.S. export-control requirements. What Will Set You Apart Security Clearance and Federal Experience Active Secret, Top Secret, or TS/SCI clearance — highly desirable and a significant advantage. Experience supporting DoD, Intelligence Community, federal civilian agencies, or defense contractors. Familiarity with secure or regulated environments, including FedRAMP, NIST 800-53, STIGs, and government security requirements. Forward-Deployed and Technical Engineering Experience Experience working directly within customer environments to deploy, integrate, troubleshoot, or customize technical solutions. Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and infrastructure automation. Scripting or development experience using Python, Go, Bash, or similar languages. Experience supporting disconnected, degraded, intermittent, or limited-bandwidth (DDIL) environments. Experience integrating enterprise identity, monitoring, security, or DevSecOps systems. Familiarity with mobile device management technologies such as Intune or Workspace ONE. Why Join Mattermost? Mission-critical impact: Support organizations operating in some of the world's most demanding security environments. Technical ownership: Go beyond reactive support to influence customer architectures, deployment strategies, and platform adoption. Direct engineering collaboration: Work closely with Product and Engineering to solve meaningful technical challenges. Growth opportunities: Expand your expertise in secure infrastructure, federal technology, and forward-deployed engineering practices. Remote-first flexibility: Work remotely in the United States, with opportunities for direct customer engagement and on-site collaboration. Target Salary Range: $125,000 - $165,000 USD plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: New York City Workplace: OnSite About Pinecone: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. About the Team/Role: This is intended to be an entry level role for new grads/early career professionals. As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role. Responsibilities: - Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value. - Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals. - Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion. - Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem. - Build processes and capture knowledge to scale and automate support, success, and outreach initiatives. - Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations. - Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows. Requirements: - BS in Computer Science or a related technical field or equivalent experience. - Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations. - Ability to communicate complex technical concepts to both technical and non-technical audiences. - Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG. - Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions. - Proficiency in one or more popular programming languages (Python, JavaScript). Bonus Points: - Experience with Datadog or similar monitoring tools. - Experience working with cloud platforms (AWS, GCP, Azure). Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Workplace: fully We are searching for a knowledgeable and passionate ELD Specialist to join our team. In this essential role, you will use your expertise in Electronic Logging Devices (ELDs) and FMCSA compliance to support drivers, dispatchers, and fleet management. You’ll play a pivotal part in ensuring safe, efficient, and compliant transportation operations across our company. Key Responsibilities for ELD Support and Compliance Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues. Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance. Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates. Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally. Document and escalate recurring issues to ELD vendors or internal IT for resolution. Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant. Required Qualifications for an ELD Specialist 1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry. Solid understanding of FMCSA ELD regulations and Hours of Service rules. Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps. Excellent written and verbal communication skills. Organized and detail-oriented, with a customer-focused approach to support. Ability to manage multiple requests and prioritize tasks in a fast-paced environment. Preferred Skills and ELD Technology Experience Familiarity with major ELD vendors and telematics platforms Experience preparing compliance and incident reports related to ELD usage. Bi- or multilingual communication abilities are highly valued. Previous training experience with adult learners preferred. Comfortable working in hybrid, remote, or on-site transportation environments. Performance Expectations and Desired Attributes Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff. Contribute to continuous process improvements for ELD compliance and reporting. Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes. Champion safety, reliability, and compliance across the organization. Why Join Our ELD Compliance Team? Be a central part of a company committed to safety, innovation, and operational excellence. Competitive salary, PTO, and career advancement opportunities in the trucking industry. Supportive, team-oriented environment with ongoing ELD and compliance training. Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations. If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!

Location: Chicago, Austin DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Virtualization team provides scalable on-premises compute for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We're looking for a Senior Engineer for our Virtualization team who will help guide the design and implementation of a new OpenStack-based virtualization platform. In this role you will help guide key architectural decisions for this platform, set engineering standards, identify and eliminate risks, and ensure optimal performance and cost-efficiency. Our philosophy: We believe in relentless automation of repetitive tasks. We have the curiosity and drive to dig deep and find creative solutions. We believe our goal is to find the right solution rather than always being right. We provide exceptional customer service to our teams and trading desks. We care more that the right thing is done than about rigid job descriptions or boundaries. What you’ll do: Own and improve infrastructure, processes, and standards for DRW’s Virtualization platform. Relentlessly automate repetitive manual tasks. Design, implement, and manage OpenStack clouds, including deployment, configuration, and maintenance of OpenStack components. Diagnose and rectify complex problems involving multiple teams related to OpenStack including compute, storage, and networking issues. Provide exceptional customer service to our platform’s users. Coach engineers on best practices, help investigate outages, set a high standard for operational and technical excellence. Ability to troubleshoot and resolve critical production issues in a high-intensity trading environment as part of an on-call rotation. Your background: Expert level proficiency in administration of OpenStack. Deep knowledge of networking, storage, Linux, and virtualization fundamentals. Proficiency with industry-standard IAC tooling (e.g. Terraform, Ansible). Scripting/Coding experience in multiple languages (e.g. Python, Golang, Bash). Experience maintaining/deploying/configuring server hardware and deploying virtual machines. A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries. Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics. You enjoy leading by example. You cultivate technical excellence and soft skills in your team members. Bonus points if you have: Experience with VMWare ESXi. Experience with Containerization / Kubernetes. Experience administering on-premise infrastructure. Experience developing, deploying, and supporting full stack web applications. Experience with multiple programming languages in both greenfield development and legacy maintenance. The annual base salary range for this position is $220,000 to $280,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-SK1]

Location: New York; United States Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Legal Counsel to join Aave Labs and support our global business, with a particular focus on commercial matters, acquisitions and strategic transactions. You’ll work closely with teams across the business to structure, negotiate and execute a broad range of commercial arrangements and transactions, including strategic partnerships, acquisitions, asset purchases and acqui-hires. This role is well suited to someone with a strong corporate and commercial foundation who can navigate complex transactions, understand the commercial objectives behind them and provide practical, business-oriented legal advice in a fast-moving environment. This position offers global responsibilities, allowing you to work with diverse teams and navigate complex international legal landscapes. How you can make an impact: Draft, review and negotiate a broad range of commercial agreements, including strategic partnerships, technology and software agreements, integrations, vendor and service agreements Partner closely with Business Development, Product and other teams to structure complex commercial arrangements and develop practical legal solutions that enable new partnerships and products Support the negotiation and execution of strategic partnerships with financial institutions, fintechs, infrastructure providers and other participants across the digital asset ecosystem Provide legal support throughout the lifecycle of partner integrations and strategic initiatives, from initial structuring and negotiation through implementation and launch Advise teams across the business on contract interpretation, rights, obligations and commercial risk Support acquisitions, asset purchases, acqui-hires and other strategic transactions from initial evaluation through signing and completion Conduct and coordinate legal due diligence, identifying key risks and translating findings into clear, practical recommendations Draft, review and negotiate transaction documentation, including NDAs, LOIs, term sheets, purchase agreements, IP transfer arrangements and other ancillary documents Work closely with senior stakeholders and external counsel on transaction structuring, negotiation and execution Advise on corporate, commercial and intellectual property considerations arising from strategic transactions Support post-transaction matters, including the transfer and integration of contracts, intellectual property and other assets Develop and improve commercial templates, contracting processes and legal playbooks to enable the business to move efficiently and at scale Let’s connect if you have: 4+ years of experience as a practising lawyer, with a strong background in corporate and commercial law and experience handling complex transactions Experience working in fintech, crypto or digital assets, with a strong understanding of the commercial and legal environment Strong experience drafting and negotiating complex commercial agreements Experience advising on acquisitions, corporate transactions and other complex commercial arrangements Working knowledge of digital asset regulatory frameworks, including securities law issues and token classification, as they bear on deal structuring and diligence Familiarity with DeFi protocols and on-chain/DAO governance structures, including where they arise as transaction counterparties or acquisition targets Experience conducting legal due diligence and drafting and negotiating transaction documentation Experience structuring transaction consideration involving tokens, as distinct from standard cash or equity consideration Experience within a leading law firm and/or an in-house legal team within a technology or financial services environment Strong commercial judgment and the ability to identify material legal risks and translate them into practical recommendations Ability to operate autonomously, manage multiple workstreams and take ownership of transactions from start to finish Excellent communication and interpersonal skills, with the confidence to work with senior internal and external stakeholders Experience working across multiple jurisdictions and coordinating specialist external counsel where required Preference is for this role to be based in New York, NY, and relocation assistance is available for the right candidate. Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Hybrid, SP Workplace: hybrid About the position We're looking for a QA Analyst to join our Quality team and help ensure the quality of Fanatee's mobile game portfolio. You'll work closely with developers, product, and design to catch issues before they reach our players, and help build a more efficient testing process as our games evolve. What you’ll do Execute manual and exploratory testing across our game portfolio, covering functional, regression and edge-case scenarios. Identify, document and report bugs clearly, with reproduction steps, severity and impact, so the dev team can act fast. Build and maintain test plans and checklists for critical game flows. Support test automation efforts, contributing to scripts and coverage under guidance from senior QA. Use AI-assisted QA tools (test case generation, log summarization, bug triage support) to speed up repetitive work, always validating results critically. Track testing tasks and bugs in our project management tools (Jira/Azure DevOps), keeping status updated. Collaborate directly with developers to clarify, prioritize and follow up on reported issues. Test across different devices, OS versions and stores (iOS/Android) to catch platform-specific issues. What you’ll need  Bachelor's degree in Computer Science, Information Systems, Engineering, or related fields (or equivalent practical experience) . Understanding of software testing fundamentals (test cases, regression, exploratory testing).  Strong attention to detail, able to spot small, non-obvious inconsistencies in gameplay, UI or text. Good organizational skills to manage multiple test cycles at once. Programming knowledge (C#) with hands-on experience writing and maintaining automated tests. Not senior-level, but able to build test scripts independently, not just follow a script someone else wrote. Nice to have Experience with Unity or mobile game development. Familiarity with AI-powered testing tools (test case generation, automated regression, visual QA). Experience with test automation frameworks  Previous QA experience in mobile games or apps. Comfortable reading English (docs, tools, error logs). Proactive. Flags risks and suggests process improvements without being asked. Comfortable with repetitive tasks without losing rigor or focus. Collaborative, with strong communication skills to work closely with developers under tight release cycles. Curious and adaptable, comfortable with fast-changing priorities typical of game development. Genuine interest in mobile games. Certification iSTQB What We Offer  Beyond a vibrant and enjoyable work atmosphere, we offer: Competitive compensation aligned with market standards Flexible benefits Health and dental insurance Profit sharing Career development opportunities and professional growth While the role is primarily remote, our São Paulo office is available for those seeking a dedicated workspace. There, you’ll find a calm environment, a stocked fridge with snacks and drinks, and even a ping-pong table for a bit of fun. Come help shape the future whith our amazing team! About Fanatee   Fanatee is a mobile gaming startup founded in 2013. Since then, our goal has been to enable people to play our games anytime, anywhere. We believe that quality is the key to success.Our creative processes are well planned and carefully detailed, and our talent lies in turning great ideas into great businesses: our games hit over 250M downloads worldwide. We believe that a diverse work environment contributes to an increasingly responsible society that values differences. Our dream allows us to do what we love the most: work with talented, passionate people and give them the opportunity to achieve goals as big as they can dream of. If you want to share this ride with us and join a lightweight, fun and focused environment that breathes innovation and game culture, apply now!

Location: Remote - Brazil; Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Director, LATAM Carrier Relations. About the job Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. This role is pivotal in ensuring seamless communication services, driving a localized supply strategy, and fostering strategic partnerships with regional carriers. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region. The ideal candidate brings a robust background in telecommunications, deep expertise in LATAM regulatory environments, and a track record of building high-performing teams. Responsibilities In this role, you’ll: Team Leadership: Lead and mentor a team of carrier relations specialists across LATAM, fostering a collaborative, high-performance, and region-aware culture. Sales Alignment & Demand Strategy: Partner closely with Sales and Product teams to analyze market trends, understand customer demand, and co-develop country-specific supply strategies tailored to individual LATAM markets. Carrier/Supply Partnerships & Negotiation: Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions, expand coverage, and optimize service delivery. Regulatory & Market Intelligence: Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across all LATAM territories. Performance & KPI Management: Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals. Operational Execution: Act as an escalation point to resolve regional carrier/supplier service issues, minimizing operational disruption and maintaining high service reliability. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Minimum of 10 years in the telecommunications services industry, with at least 5 years in a leadership role managing carrier relations. Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments. Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand. Strong negotiation, influence, and communication skills in complex multi-country environments. Data-driven, analytical approach to decision-making and route optimization. Fluency in Spanish, English and Portuguese. Desired: Bachelor's degree in Telecommunications, Business Administration, or a related field (Master's degree preferred). Familiarity with core communication protocols and standards (e.g., SS7, ISUP, MAP, SIP). Location This role will be remote, and based in Colombia or Brazil. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - North America Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role - (12-month contract) We’re looking for a Senior Product Designer to design and build internal tools for complex financial operations. This is a hands-on role for someone who can move fluidly between user research, systems design, AI prototyping, and production code. You’ll partner with product, engineering, and operations to turn complicated workflows, business rules, and technical constraints into intuitive, reliable tools. You should be comfortable working independently—from identifying the problem through shipping and iterating on a production solution. What you’ll do Own the end-to-end design process: Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration. Design complex operational workflows: Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements. Build AI-powered prototypes: Rapidly create functional prototypes for alignment across multiple stakeholders. Turn prototypes into production experiences: Write and contribute code within production environments, working through code review, testing, deployment, and iteration. Champion operational users: Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing. Apply systems-level thinking: Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions. Collaborate with engineering: Work comfortably within engineering processes, helping push production code into the front end. Contribute to the design system: Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions. Execute independently: Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions. Who you are You have 6+ years of experience in product design in startup or other fast paced environments You have designed and launched in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive. You are comfortable reading and building with API documentation You can translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind. You work independently, create structure in ambiguous environments, and move projects forward without extensive oversight. You communicate design decisions clearly across product, engineering, operations, and business teams. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Senior Mobile Engineer to take ownership of the Mattermost mobile experience for teams working in defense, intelligence, and critical infrastructure. Our users operate in DDIL environments where connectivity may be disconnected, denied, intermittent, or limited, security is non-negotiable, and the software they depend on has to keep working. Our mobile app is primarily React Native and TypeScript today, with native iOS and Android integrations. Your immediate focus will be making that experience more reliable and performant. Over time, you'll also help shape the next generation of our cross-platform mobile architecture. You'll work hands-on across application and native layers, partner closely with platform and feature teams, work directly with customer-facing teams on field reports from constrained environments, and help raise the bar for how we observe, diagnose, and build mobile software. Responsibilities Reliability and Performance Architect the app for DDIL and other constrained network environments Improve data and functional reliability across connection lifecycle, synchronization, recovery, and failure scenarios Own crash-free and release-health outcomes, using telemetry to proactively identify regressions and drive them through diagnosis to resolution Profile and improve performance across startup, networking, storage, rendering, memory, and battery usage Mobile Platform Ownership Own critical iOS and Android integrations and the boundaries between native and cross-platform code Maintain and evolve platform capabilities including push notifications, background execution, secure storage, app lifecycle, and real-time communications Build within mobile distribution and device-management constraints, including App Store, enterprise and MDM deployment, AppConfig, and Intune MAM Diagnose production issues from native traces, telemetry, device profiling, and sparse field logs Make architecture recommendations that balance near-term delivery with the long-term direction of the mobile platform Craft and Delivery Mentor engineers on mobile architecture, reliability, performance, and platform best practices Uphold security and compliance standards required by government and enterprise customers Contribute to the open-source codebase Use AI coding tools effectively, applying strong engineering judgment to increase output without compromising reliability or quality What We Are Looking For We care about what you've built and the problems you've solved — not how long you've been building. If you have strong outcomes to speak to in mobile engineering, we want to hear from you. Required: Deep expertise in iOS or Android development, with strong working knowledge of the other platform Strong understanding of mobile architecture, platform SDKs, lifecycle constraints, and networking fundamentals Experience building reliable mobile systems that behave predictably through unreliable connectivity, local state changes, synchronization, and recovery Strong mobile performance profiling and production debugging skills on real devices Experience using production data, crash metrics, and release-health signals to drive reliability improvements Experience making architecture recommendations and owning technical outcomes Ability and willingness to work across native and cross-platform codebases AI fluency and experience using coding agents to increase engineering output while applying judgment to ensure reliable outcomes Preferred: Experience with React Native and TypeScript Experience with mobile persistence, synchronization, or offline-capable systems Experience with real-time communications or platform media frameworks such as WebRTC, CallKit, or Android audio APIs Experience with enterprise mobile distribution, MDM, AppConfig, or Intune MAM Experience building mobile software for security-sensitive, regulated, or operationally constrained environments Open-source contributions Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Target Salary Range: $165,000 – $215,000 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Why PlayStation? Why San Diego Studio? We are the team behind MLB The Show, a critically acclaimed AAA sports franchise developed for PlayStation, Xbox, and Nintendo platforms. Our focus is on delivering innovative, high-quality gaming experiences – and we’re looking for a Sr Programmer to help build, package, and ship the game on every platform we support. The ideal candidate possesses strong problem-solving abilities, sharp attention to detail, and thrives both independently and in collaborative, cross-functional teams. They are a versatile generalist who is as comfortable owning a build and data-packaging pipeline as they are bringing the engine up on new hardware or diving into low-level systems to track down a crash or reclaim memory. They enjoy the planning side of the work: scoping infrastructure changes, sequencing a platform or SDK migration so the team is never blocked, and modernizing tools and systems that have grown over many years. Not only does this person have a strong understanding of how large codebases are built, shipped, and maintained, they are also comfortable with the system-level aspects of the target hardware they’re working on when transitioning to new platforms. Key Responsibilities: • Develop, optimize, and maintain the cross-platform build and data-packaging pipeline that turns our game into shippable products across all our supported platforms, current and future. • Bring the engine up on new platforms and drive platform SDK upgrades, resolving the low-level and system-level issues that come with them (toolchains, file systems, memory and address-space behavior, boot and packaging requirements). • Identify and resolve crashes, out-of-memory conditions, and stability issues across a broad range of hardware, from high-end consoles to memory-constrained mobile devices. • Build, package, harden, and release our mobile (Android and iOS) products, and keep the associated build automation healthy. • Own and evolve the studio’s internal tools – data packaging, memory tracking, metrics and profiling – that the wider team relies on every day. • Plan and lead the modernization of long-lived build systems, toolchains, and infrastructure. • Manage branch integration and keep builds flowing across mainline, staging, production, and patch branches in collaboration with engineering, QA, and production teams. Required Qualifications : • Bachelor’s degree in computer science, mathematics, or a related technical field or equivalent. • 5+ years of experience programming in C++ with a focus on performance-critical and system level application. • Strong experience with development and release of one or more AAA titles. • Demonstrated ability to work effectively across many unfamiliar systems rather than within a single specialty. • Strong debugging and problem-solving skills on hard, intermittent, and low-level issues (memory management, crashes, toolchain and SDK behavior). • Experience with build systems, packaging and deployment pipelines, and build automation (e.g. Jenkins, MSBuild, gradle, and shell/batch scripting). • Comfort at a low level: memory management, pointers and address spaces, compiler and linker flags, and optimization behavior. • Hands-on experience with Visual Studio, Perforce, and other standard development tools. • Working proficiency in C# for tools and pipeline development. Preferred Qualifications : • Experience developing and shipping on console platforms (PlayStation, Xbox, and/or Nintendo Switch), including platform SDKs and certification/packaging requirements. • Experience shipping mobile titles (Android/iOS): NDK, app-bundle and store submission, code obfuscation and app hardening, and crash reporting. • Experience developing internal developer tools with graphical front-ends (e.g. C#/WinForms). • Familiarity with scripting languages like Python is a plus. • Exposure to graphics/rendering concepts, in particular how rendering features fit within platform memory and performance budgets (desired but not required). At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $138,700 — $208,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US Lisbon, Portugal London, UK About the Role The Egress team was formed to own a very important aspect of Cloudflare's network-as-a-service: Egress connectivity for our vast portfolio of products. As a member of the Egress team, you will be a key technical contributor to a cutting edge network software infrastructure used by a growing number of Cloudflare products to connect to any destination from Cloudflare's network. Among the products powered by this technology is WARP, our Zero Trust platform, and Cloudflare's egress proxy for the iCloud Private Relay product. You will work closely with various Engineering teams to translate their requirements into new capabilities on the platform. Likewise you will partner with Network Engineering and SRE to ensure that the technology makes the best use of Cloudflare's world-class edge network. You will participate in all stages of the software development lifecycle, from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments. You will work with a wide range of technologies and programming languages, including Rust, Go, Linux networking, ClickHouse, PostgreSQL, Grafana, Kubernetes, and more. Engineering teams at Cloudflare operate a Run What You Build model, including ours. We are responsible for the health of our system and participate in our team's on-call rotation as part of operational responsibilities. Because you’ll be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values. Responsibilities Make daily progress on assigned engineering tasks, such as designing systems, writing specs, writing and pushing code via git, writing release plans for complex changes, rolling out production releases and working with other teams to coordinate system actions Participate in daily and ad-hoc team meetings to share progress and collaborate Participate in the team’s on-call schedule to ensure uptime of our production systems Investigating customer issues that are escalated to the Egress team for triage and resolution Responding to questions from other teams in the Egress team’s internal, public chat room Using AI-powered tools and systems as part of your daily workflow to analyze and extend codebases, introspect production systems and datasets, and accelerate problem-solving Desirable Skills, Knowledge, and Experience 3+ years of hands-on software engineering experience, including a track record of owning the architecture of complex, distributed, production-critical systems end to end. Programming experience in Go or Rust and a desire to improve your skills in both. A solid grasp of networking protocols in Layers 3 and 4 of the OSI Model. Knowledge of HTTP, TLS, and CDN networks. Experience in implementing secure and highly-available distributed systems. Strong ability to debug issues in complex systems. Strong collaboration and communication skills. Experience/interest in HTTP networking and VPN technologies. Experience/interest in network performance monitoring and tuning. Willingness to adopt and integrate AI tools and systems into your engineering workflow. Bonus Points Knowledge of TCP/IP and Internet routing. Professional systems-level programming experience in Rust. Experience building tools and APIs. Experience with monitoring, alerting, and debugging large-scale distributed systems Experience participating in an on-call rotation. Experience using AI-assisted development tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting. Compensation ● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions. You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects." This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time. You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey. Responsibilities: Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products. Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support. Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes. Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room. Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations. Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion. Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once. You may be a good fit if you have: 5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs. Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises. Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call. Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth. Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist. You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working. Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it. Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale. Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously. Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders. Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Design integrations grounded in real healthcare workflows. Translate customer requirements into clear recommendations on interfaces, data flows, and EHR configuration. Identify assumptions, tradeoffs, and limitations so engineering teams have an actionable implementation plan. - Resolve customer-specific EHR complexity. Understand how each organization configures and operates its EHR, including scheduling rules, patient identity, permissions, and workflow dependencies. Work with customer analysts, vendor teams, and Sierra engineers to investigate unexpected behavior and resolve integration blockers. - Guide integration readiness through go-live. Define customer setup requirements, dependencies, and validation criteria. Guide EHR and IT teams through application registration, access provisioning, environment setup, and workflow testing, partnering with engineers to verify that integrations behave as intended. - Bring EHR expertise to customer discovery. Partner with Sales, Sales Engineering, and Agent Development to assess feasibility, explain integration requirements, and scope achievable projects. Make clear what Sierra supports today and what requires additional configuration or development. - Shape Sierra’s healthcare integration roadmap. Evaluate vendor capabilities, integration programs, and emerging customer needs. Recommend where to invest, distinguishing reusable platform capabilities from customer-specific configuration and implementation work. - Make each implementation easier than the last. Turn deployment experience into reference designs, implementation guides, and internal training. Help teams apply proven approaches and recognize when a customer’s requirements call for a different design. WHAT YOU'LL BRING - 5+ years of experience in healthcare interoperability or EHR implementation, with direct responsibility for designing or delivering integrations at an EHR vendor, health system, healthcare technology company, or implementation consultancy. - Deep expertise in at least one major EHR ecosystem, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems. You understand its integration options, configuration model, and implementation processes, and can investigate unfamiliar capabilities independently. - Practical knowledge of patient-access workflows, such as scheduling, registration, or referral management. You can explain how operational rules and customer configuration affect what an integration can do. - Technical fluency in healthcare integrations. You can read API documentation, interpret requests and responses, and troubleshoot data and configuration issues. You have hands-on experience with relevant approaches such as FHIR, HL7v2, vendor APIs, or file-based exchange, and can explain when to use them. - A track record of taking third-party integrations through deployment. You have worked through application registration, authentication and permissions, test and production environments, workflow validation, and go-live dependencies. - Clear communication and independent judgment. You can lead discovery with EHR analysts and operational teams, turn incomplete information into an implementation plan, and explain recommendations to software engineers and business stakeholders. You know when to validate an assumption before committing to an approach. EVEN BETTER... - Epic certifications in areas such as Bridges, Cadence, Prelude, or Interconnect, or comparable expertise in another EHR ecosystem. - Experience across multiple EHR vendors or health systems, particularly integrating third-party products into patient-access or contact-center workflows. - Experience using SQL, scripts, or code to investigate integration issues, or working with teams building AI agents for healthcare. - Hands-on software development experience, including building or extending integrations with EHRs or other healthcare systems. - Comfortable contributing directly to integration code, including implementing API calls, troubleshooting failures, and writing tests. Experience with TypeScript, Go, or Python is a plus. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group. The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function. The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function. Responsabilities Strategic Leadership Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business. Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group. Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications. Audit Planning and Delivery Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions. Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls. Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations. Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales. Issue Management and Follow-Up Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate. Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed. Regulatory and Governance Alignment Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain). Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group. Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required. Requirements Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities. Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint. Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers. Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services. Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence. Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level. Experience managing or developing an internal audit team across multiple locations or entities. Qualifications Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred. IIA membership or equivalent professional body membership. Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context. Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: ES - Barcelona, Spain; GB - United Kingdom Scopely is looking for a Director, Slate Operations to join our Slate Development Group team in the UK remotely or in Barcelona, on a flexible hybrid model. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Slate Operations keeps Scopely's game development slate moving. We oversee execution and cross-functional alignment across the games in development — connecting game teams and central teams so decisions get made once and stick, running the cadence that keeps everyone aligned, and clearing the path so teams can build. What You'll Do: We're looking for a Director, Slate Operations to own this end to end. There are two sides to it: keeping the Group running as an organization — its cadence, process, and the day-to-day support the Game Board, Head of Slate Development and leadership team rely on — and running program management for the Game Development Framework (GDF) so games move cleanly from concept to launch. You'll sit inside the Slate Development Group but work with every part of Scopely: game teams, divisional leadership, finance, strategy, and corporate development. Be the operational point of contact for specific in-development games — running the GDF cadence and connecting game and central teams so decisions get made once and aren't re-litigated. The main goal is to be the end to end steward for game teams in the game development framework. Deliver operational excellence within our internal team, shaping our service model, priorities, and ways of working. Evolve our capabilities as needs change. Drive the cross-slate operating model so independent game teams reuse what already works instead of rebuilding it. Bring structure to consequential decisions — organize the inputs, assumptions, and trade-offs early so the owners and the room can reach real alignment before committing. Own a capstone project — one meaty area you drive end to end, for example: evolving the GDF, owning launch readiness, or operationalizing central partnerships, depending on where the need is. Keep investment decisions well-informed — track progress across games at different stages, and surface Greenlight Case, budget, staffing, and dependency status so leadership can challenge and decide. Unblock teams through the development cycle, especially at launch readiness, by clearing operational issues with central partners (legal, IT, procurement, finance, logistics) so teams stay focused on the game. Partner with marketing, strategy, and divisional leadership so launches go out clean. Give teams operational support — production perspective, process, facilitation, and help navigating the GDF. Operationalize playtests and validation — help build and run research, playtest, and validation plans, and package the findings so vertical owners and leaders can form the recommendation. Utilize the latest AI technologies to keep information flowing — the dashboards, status, and key dates people need to see, without the overhead. What We’re Looking For: Bachelor's degree, MBA a plus — or the equivalent in experience. 10+ years in program/project management across tech and direct-to-consumer businesses, at least 5 of them in games, working within or alongside a development team. You know how games get made and sold — development, publishing, platforms, business models. You don't need to have shipped one yourself, but you get what game teams are up against. You've supported senior execs in a fast-moving environment and you like the pace — taking initiative, juggling priorities, switching gears without losing the thread. You can run a lot of projects at once, ideally a mix of R&D and live. You're comfortable in ambiguity and good at creating clarity for other people. You make sound calls in the company's interest and know when to escalate. You can hold your own with P&Ls and free-to-play KPIs. You spot the process that's slowing people down and fix it — and you'll push back and start the right debate when it matters. You build trust with all kinds of people at every level and don't flinch at the hard conversations — with the presence to grow into a partner to senior game leaders over time. You write clearly and fast, and you can build a strong deck with cross-functional input. Detail and organization come naturally to you. Low ego, business outcomes first, open to feedback — and genuinely curious about every part of the business. You play games and care about the industry. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. The role is based in Poland. Responsibilities: Support Operations & Case Handling Handle and distribute incoming support cases with proper prioritization and ownership Monitor the support queue and proactively take cases into work Provide expert guidance on Creatio products and related services Process service requests including cloud-related actions, licensing, and SLA activation Keep customers informed about case progress and resolution timelines Manage escalations and support critical customer situations Collect and analyze customer feedback to improve support quality Customer Communication Communicate with customers via phone, chat, and email in a clear and professional manner Provide consultations and explanations tailored to customer needs Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement Create, update, and maintain knowledge base articles and internal documentation Collaborate with the Academy team by providing feedback and content improvement suggestions Identify recurring issues and contribute to optimization of support processes and service quality Requirements: Experience in customer or technical support roles Strong understanding of HelpDesk / ServiceDesk operations Excellent verbal and written communication skills Strong capability to explain technical concepts clearly to users Ability to manage escalations and critical cases with a solution-oriented approach Confident use of office software, email clients, and web browsers Basic understanding of PC architecture and networks Foundational knowledge of databases (DBMS) is a plus Strong teamwork skills and ability to manage multiple tasks simultaneously English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. The role is based in Poland. Responsibilities: Support Operations & Case Handling Handle and distribute incoming support cases with proper prioritization and ownership Monitor the support queue and proactively take cases into work Provide expert guidance on Creatio products and related services Process service requests including cloud-related actions, licensing, and SLA activation Keep customers informed about case progress and resolution timelines Manage escalations and support critical customer situations Collect and analyze customer feedback to improve support quality Customer Communication Communicate with customers via phone, chat, and email in a clear and professional manner Provide consultations and explanations tailored to customer needs Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement Create, update, and maintain knowledge base articles and internal documentation Collaborate with the Academy team by providing feedback and content improvement suggestions Identify recurring issues and contribute to optimization of support processes and service quality Requirements: Experience in customer or technical support roles Strong understanding of HelpDesk / ServiceDesk operations Excellent verbal and written communication skills Strong capability to explain technical concepts clearly to users Ability to manage escalations and critical cases with a solution-oriented approach Confident use of office software, email clients, and web browsers Basic understanding of PC architecture and networks Foundational knowledge of databases (DBMS) is a plus Strong teamwork skills and ability to manage multiple tasks simultaneously English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

Location: Vienna, Austria Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with. As a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io http://sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game. IN THIS ROLE YOU WILL - Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move - Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam - Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up - Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts YOU’LL LOVE THIS JOB IF YOU - You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec - You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them - You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need - You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work - You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head QUALIFICATIONS - 5+ years of professional experience building and shipping full-stack web applications - Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine - A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you - Excellent written and spoken English communication skills - Experience leveraging AI-powered development tools to enhance productivity and code quality BONUS POINTS - Familiarity with the application monitoring and observability space - Experience building developer-facing products, SDKs, or public APIs - Experience with high-volume data stores or streaming systems (ClickHouse, Kafka) - A track record of contributing to open-source projects We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.