Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Oman
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
УдалённоOman
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Location: Remote
You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work.
That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best.
THE ROLE
You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day.
It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here.
WHO THRIVES HERE
Our most successful NPs tend to share a few things in common:
They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling
They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change
They hold themselves to a high standard without needing to be managed toward it
They can carry a full panel, hit productivity targets, and still make every patient feel like the only one
They’ve practiced independently long enough to trust their own clinical judgment
They believe that listening deeply and documenting accurately are both forms of excellent care
QUALIFICATIONS
What you'll need
Active board certification: FNP-C / FNP-BC or WHNP-BC
Active NP license (DEA preferred) and willingness to obtain additional state licenses; multiple licenses is preferred
3+ years of experience practicing as a Nurse Practitioner
Experience independently managing your own patients
Comfort providing care via telemedicine
Expert level technical proficiency and adaptability to new technologies
What helps
Experience in any of these is a plus:
Perimenopause and menopause care, including HRT
Weight management, including GLP-1s
Managing an ongoing patient panel
Telemedicine
Certification in Menopause (MSCP) and/or Obesity Medicine
Our ideal candidate
Our strongest candidates typically bring 3+ years of experience across menopause care, HRT, panel management, and telemedicine, plus 1+ year in pharmacologic weight management.
If that's not you, we still want to hear from you.
Details
Employer:
Integrated Women’s Care (IWC)
Employment Type:
Full-Time
FLSA Status:
Exempt
Compensation:
$55 - $75 / hour, based on geographic location
Reports To:
Nurse Practitioner Manager
Work Location:
Remote — work must be completed within the United States
Schedule:
Between 7:00 am – 7:00 pm, patient local timezone
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Phoenix, AZ
You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work.
That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best.
THE ROLE
You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day.
It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here.
WHO THRIVES HERE
Our most successful NPs tend to share a few things in common:
They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling
They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change
They hold themselves to a high standard without needing to be managed toward it
They can carry a full panel, hit productivity targets, and still make every patient feel like the only one
They’ve practiced independently long enough to trust their own clinical judgment
They believe that listening deeply and documenting accurately are both forms of excellent care
QUALIFICATIONS
What you'll need
Active board certification: FNP-C / FNP-BC or WHNP-BC
Active NP license (DEA preferred) and willingness to obtain additional state licenses; multiple licenses is preferred
3+ years of experience practicing as a Nurse Practitioner
Experience independently managing your own patients
Comfort providing care via telemedicine
Expert level technical proficiency and adaptability to new technologies
What helps
Experience in any of these is a plus:
Perimenopause and menopause care, including HRT
Weight management, including GLP-1s
Managing an ongoing patient panel
Telemedicine
Certification in Menopause (MSCP) and/or Obesity Medicine
Our ideal candidate
Our strongest candidates typically bring 3+ years of experience across menopause care, HRT, panel management, and telemedicine, plus 1+ year in pharmacologic weight management.
If that's not you, we still want to hear from you.
Details
Employer:
Integrated Women’s Care (IWC)
Employment Type:
Full-Time
FLSA Status:
Exempt
Compensation:
$55 - $75 / hour, based on geographic location
Reports To:
Nurse Practitioner Manager
Work Location:
Remote — work must be completed within the United States
Schedule:
Between 7:00 am – 7:00 pm, patient local timezone
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Philadelphia, PA
You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work.
That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best.
THE ROLE
You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day.
It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here.
WHO THRIVES HERE
Our most successful NPs tend to share a few things in common:
They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling
They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change
They hold themselves to a high standard without needing to be managed toward it
They can carry a full panel, hit productivity targets, and still make every patient feel like the only one
They’ve practiced independently long enough to trust their own clinical judgment
They believe that listening deeply and documenting accurately are both forms of excellent care
QUALIFICATIONS
What you'll need
Active board certification: FNP-C / FNP-BC or WHNP-BC
Active NP license (DEA preferred) and willingness to obtain additional state licenses; multiple licenses is preferred
3+ years of experience practicing as a Nurse Practitioner
Experience independently managing your own patients
Comfort providing care via telemedicine
Expert level technical proficiency and adaptability to new technologies
What helps
Experience in any of these is a plus:
Perimenopause and menopause care, including HRT
Weight management, including GLP-1s
Managing an ongoing patient panel
Telemedicine
Certification in Menopause (MSCP) and/or Obesity Medicine
Our ideal candidate
Our strongest candidates typically bring 3+ years of experience across menopause care, HRT, panel management, and telemedicine, plus 1+ year in pharmacologic weight management.
If that's not you, we still want to hear from you.
Details
Employer:
Integrated Women’s Care (IWC)
Employment Type:
Full-Time
FLSA Status:
Exempt
Compensation:
$55 - $75 / hour, based on geographic location
Reports To:
Nurse Practitioner Manager
Work Location:
Remote — work must be completed within the United States
Schedule:
Between 7:00 am – 7:00 pm, patient local timezone
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Singapore
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Master / Postgraduate Diploma training in Counselling
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
Location: Baltimore, MD
You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work.
That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best.
THE ROLE
You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day.
It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here.
WHO THRIVES HERE
Our most successful NPs tend to share a few things in common:
They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling
They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change
They hold themselves to a high standard without needing to be managed toward it
They can carry a full panel, hit productivity targets, and still make every patient feel like the only one
They’ve practiced independently long enough to trust their own clinical judgment
They believe that listening deeply and documenting accurately are both forms of excellent care
QUALIFICATIONS
What you'll need
Active board certification: FNP-C / FNP-BC or WHNP-BC
Active NP license (DEA preferred) and willingness to obtain additional state licenses; multiple licenses is preferred
3+ years of experience practicing as a Nurse Practitioner
Experience independently managing your own patients
Comfort providing care via telemedicine
Expert level technical proficiency and adaptability to new technologies
What helps
Experience in any of these is a plus:
Perimenopause and menopause care, including HRT
Weight management, including GLP-1s
Managing an ongoing patient panel
Telemedicine
Certification in Menopause (MSCP) and/or Obesity Medicine
Our ideal candidate
Our strongest candidates typically bring 3+ years of experience across menopause care, HRT, panel management, and telemedicine, plus 1+ year in pharmacologic weight management.
If that's not you, we still want to hear from you.
Details
Employer:
Integrated Women’s Care (IWC)
Employment Type:
Full-Time
FLSA Status:
Exempt
Compensation:
$55 - $75 / hour, based on geographic location
Reports To:
Nurse Practitioner Manager
Work Location:
Remote — work must be completed within the United States
Schedule:
Between 7:00 am – 7:00 pm, patient local timezone
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Rochester, NY
You built your career caring for women at a time when the healthcare system largely ignored them. You know HRT, you understand the complexity of perimenopause, and you’ve spent years earning the clinical instincts it takes to actually get this right. Now you want to do it at scale — for more patients, with fewer barriers, and in a practice model that matches how you already think and work.
That’s what Midi is. A fully virtual, fast-paced clinical environment built specifically around women’s midlife health — and designed for NPs who are ready to practice at their best.
THE ROLE
You’ll carry a full patient panel, managing perimenopause, menopause, weight, sexual health, mood, and sleep — all virtually. This is ongoing, relationship-based care, which means your patients come back to you — visit after visit, over months and years. You’ll prescribe and independently manage HRT (estrogen, progesterone, testosterone), evaluate patients for pharmacologic weight management including GLP-1 therapies, and make autonomous clinical decisions every day.
It’s a high-volume environment. Documentation, follow-through, and productivity benchmarks are part of the job — and the NPs who thrive here don’t fight that reality, they’re built for it. If you’re the kind of clinician who runs efficient visits without sacrificing warmth, closes every loop without being reminded, and moves comfortably between patients and platforms, you’ll feel at home here.
WHO THRIVES HERE
Our most successful NPs tend to share a few things in common:
They are genuinely passionate about women’s midlife health — this isn’t a stopover, it’s their calling
They are fluent with technology — EHR, video, AI scribe tools, Slack, clinical decision support — and they adapt quickly when tools change
They hold themselves to a high standard without needing to be managed toward it
They can carry a full panel, hit productivity targets, and still make every patient feel like the only one
They’ve practiced independently long enough to trust their own clinical judgment
They believe that listening deeply and documenting accurately are both forms of excellent care
QUALIFICATIONS
What you'll need
Active board certification: FNP-C / FNP-BC or WHNP-BC
Active NP license (DEA preferred) and willingness to obtain additional state licenses; multiple licenses is preferred
3+ years of experience practicing as a Nurse Practitioner
Experience independently managing your own patients
Comfort providing care via telemedicine
Expert level technical proficiency and adaptability to new technologies
What helps
Experience in any of these is a plus:
Perimenopause and menopause care, including HRT
Weight management, including GLP-1s
Managing an ongoing patient panel
Telemedicine
Certification in Menopause (MSCP) and/or Obesity Medicine
Our ideal candidate
Our strongest candidates typically bring 3+ years of experience across menopause care, HRT, panel management, and telemedicine, plus 1+ year in pharmacologic weight management.
If that's not you, we still want to hear from you.
Details
Employer:
Integrated Women’s Care (IWC)
Employment Type:
Full-Time
FLSA Status:
Exempt
Compensation:
$55 - $75 / hour, based on geographic location
Reports To:
Nurse Practitioner Manager
Work Location:
Remote — work must be completed within the United States
Schedule:
Between 7:00 am – 7:00 pm, patient local timezone
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Saudi Arabia
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
Location: China
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Bangladesh
This is a part-time, remote, freelance role with the flexibility to decide your business hours. Candidate does not have to based in any specific location as the role is remote. This role is a great opportunity to supplement your current job or private practice.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
We're seeking to partner with ICF Coaches, Clinical Psychologists, and Counselors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
Provide mental health coaching for Intellects clients
Support the EAP of the company by providing 1-on-1 telehealth coaching on the application
Focus on sub-clinical cases such stress, procrastination, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling / Clinical Psychology or ICF Accreditions
Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical or coaching hours
Candidate can fluently speak English (proficiency in other languages is a plus)
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Location: South Korea
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
Location: Ho Chi Minh City, Vietnam
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Facilitate engaging group wellness sessions on relevant topics such as stress management, resilience, work-life balance, mindfulness, healthy workplace habits, and emotional well-being. Encourage participation, provide practical strategies, and create a safe and supportive environment for group discussion.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Mexico
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized.
Location: Thailand
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Kuala Lumpur, Malaysia
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.
About Intellect
Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered
Role & Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports on key issues and referrals actioned
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Conducting risk assessments, including lethality assessment for suicide cases
Requirements
1 - 3 years of experience in helplines, either in a paid or voluntary capacity
Can effectively communicate in their native language
Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and
Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case
Plus Points if you:
have a background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
can effectively communicate in more than 1 language
maintain professional indemnity insurance
Location: Bangkok, Thailand
We are seeking qualified and experienced Psychologists (part-time) to join our growing team as an Onsite Psychologist. As our Onsite Psychologist, you will be the cornerstone of our mental well-being initiative. You will provide high-touch, empathetic support to our employees, fostering a culture of resilience and psychological safety through individual counseling, group workshops, and peer-to-peer support.
Become part of a collaborative network of clinicians dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-1 mental health counselling / coaching for employees on various mental health topics (e.g. resilience, stress management, and available well-being resources).
Develop and deliver group sessions and workshops to promote mental health awareness and resilience.
Moderate peer support sessions to encourage shared experiences and well-being discussions.
Maintain monthly utilisation reports to track wellbeing trends and inform future wellbeing strategies.
Deliver new hire training sessions on resilience, identifying and managing stress triggers, and available wellbeing resources.
Attend and complete all required continuous developmental tasks, including clinical supervisions, module completion etc.
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Requirements
Education
: Bachelor or Master’s Degree in Psychology (Clinical, Counselling or related fields)
Experience
: Minimum of 3 years of relevant clinical experience post Bachelor’s degree
License
: Valid and active licenses from one of the following organisations:
International School Psychology Association (ISPA)
Thai Counselling Psychology Association (TAP)
Health and Care Professions Council (HCPC)
Languages
: Professional fluency in Thai and English.
Mode:
This role is onsite and will require in-person presence, with shift rotation. Shifts may be rotated depending on the client’s needs and requests.
Commitment:
Currently only seeking Locum Candidates.
Intellect will only be considering candidates that are eligible to work in Thailand, without need for work visa sponsorship (or as related).
Bangkok, Thailand
УдалённоГеография найма не уточнена
УдалённоBetween 7:00 am – 7:00 pm, patient local timezone
Between 7:00 am – 7:00 pm, patient local timezone
Between 7:00 am – 7:00 pm, patient local timezone
Between 7:00 am – 7:00 pm, patient local timezone
США; Between 7:00 am – 7:00 pm, patient local timezone