Требования:
— Опыт работы аналитиком от 2 лет.
— Высшее образование: техническое, математическое, экономическое или IT-направление.
— Практический опыт сбора, анализа и формализации требований.
— Уверенное владение BPMN 2.0.
— Знание UML: диаграммы последовательности, активности, вариантов использования.
— Опыт написания User Story, Use Cases, критериев приёмки. Знание BDD будет преимуществом.
— Понимание клиент-серверной архитектуры и принципов взаимодействия frontend и backend.
— Опыт проектирования REST API, понимание SOAP, JSON, XML.
— Знание SQL (DDL, DML).
— Опыт проектирования моделей данных и построения ERD.
— Понимание принципов микросервисной архитектуры и интеграционного взаимодействия.
— Опыт подготовки технических заданий, проектной документации и спецификаций требований (SRS/BRD).
— Опыт работы с Confluence и Jira.
Будет плюсом:
— Опыт работы с государственными заказчиками и документацией по ГОСТ.
— Знание Java, Python, JavaScript или скриптов для валидации данных.
— Опыт работы с BI-системами (Polymatica, Grafana).
— Знание нереляционных баз данных.
— Понимание SDLC, Agile/Scrum.
— Опыт работы с брокерами сообщений: Kafka, RabbitMQ.
— Навыки прототипирования в Figma, Axure.
Задачи:
— Собирать, анализировать и формализовывать требования, выявлять потребности и ограничения заказчика.
— Моделировать бизнес-процессы в BPMN/UML, описывать User Story, Use Cases и критерии приёмки.
— Проектировать REST/SOAP API и интеграции, описывать контракты JSON/XML, OpenAPI/Swagger.
— Участвовать в проектировании архитектуры, моделей данных и ER-диаграмм, работать с SQL.
— Разрабатывать ТЗ, ЧТЗ, ПМИ и другую проектную документацию.
— Ставить задачи разработчикам и консультировать команду по требованиям.
— Согласовывать решения с заказчиком, проводить демонстрации и участвовать в приёмке.
— Разрабатывать сценарии функционального тестирования и контролировать соответствие реализации требованиям.
— Готовить пользовательскую документацию и обучать заказчика работе с системой.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an
Assistant Account Manager
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for an
Assistant Account Manager to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Spanish and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager and business case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: April 2027
Duration: 4 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Barcelona, Spain
Workplace: onsite
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring
Assistant Account Managers
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for
Assistant Account Managers to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Italian and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager with a Business Case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 7th or April 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Chile; Argentina
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a highly motivated, self-starter Account Executive in Spanish Latam who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
REQUIREMENTS
- 3–5+ years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
- Experience selling technical solutions to product, engineering, or innovation teams is a strong plus
- Proven track record of meeting & exceeding sales targets in a fast-paced environment
- Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluency in English and Spanish and a deep understanding of the regional and cultural nuances
LOCATION
This role is remote and can be executed in Chile, with preference for Santiago or Lima.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Limassol, Cyprus
Workplace: fully
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a hands-on, high-ownership
Product Manager
to drive our core automation engine for KYC and document verification. Your mission is clear: replace manual operational work with intelligent automation.
You will focus on optimizing how we read, analyze, obscure, and fraud-check documents using OCR, computer vision, LLMs, and custom ML models.
One of your main focuses will be online assisted online verification.
This is a heavy back-end, high-efficiency role — there’s virtually no consumer UI/UX or A/B testing here. You will sit at the intersection of complex technical systems, internal stakeholder needs (primarily Customer Success Managers), and rapid AI-driven automation.
If you are a former Software Developer, QA Engineer, or Technical Specialist who transitioned into Product Management, thrive in fast-moving environments, and know how to practically leverage modern AI/LLM tools to solve real-world problems — this role is for you.
What You Will Be Doing:
Own the end-to-end product roadmap for converting manual document processing tasks into high-accuracy automated pipelines (text extraction, data masking, fraud/forgery detection).
Identify practical, high-value applications for computer vision, OCR, and LLMs/AI agents to structure unstructured document data across various formats and regions.
Act as the primary technical point of contact for internal stakeholders (CSMs and Sales team). Rapidly analyze incoming requirements, evaluate technical feasibility, and translate them into actionable specifications for ML and backend engineers.
Support audits and certification following regulation and clients' standards.
Own prioritization, sprint execution, and direct delivery to production.
Define, track, and optimize core performance metrics (automation rate, precision, recall, processing latency) using SQL and internal data tools.
Personally test and validate product behavior, data extraction accuracy, and edge-case workflows.
About You:
Strong background, preferably as a former Software Developer, QA Engineer, or L3 Technical Specialist who has transitioned into Product Management (3+ years in PM/TPM roles).
Deep understanding of API architectures, microservices, automation frameworks, and backend data processing pipelines.
You don't need to train ML models yourself, but you must understand how computer vision, OCR, and LLM/prompt engineering work in practice — knowing what is technically possible, what is hype, and how to evaluate accuracy.
Demonstrated experience replacing manual human tasks with automated software solutions (in FinTech, RegTech, Logistics, or any data-heavy domain).
Comfortable writing SQL queries to analyze system accuracy, uncover edge cases, and measure performance metrics.
Comfortable operating in a lean, fast-paced environment (no big-corp bureaucracy) with high autonomy and rapid feedback loops.
Ability to break down complex technical trade-offs into structured, client-friendly logic for internal CSMs and commercial teams.
Fluent English.
Nice to Have:
Direct experience with document processing, KYC/AML workflows, or fraud detection systems.
Practical experience applying LLMs/agents to solve unstructured data extraction challenges.
Software Development background will be a huge advantage.
Why You’ll Love Working Here:
No endless meetings about button colors or UI layouts — you will be solving complex, high-throughput backend engineering challenges.
Measurable success metrics — every feature you ship directly increases automation percentages and cuts operational costs.
Direct access to ML and backend engineers with minimal hierarchy and zero red tape.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA Interview -> Interview with
Lead KYC Product Manager
-> Interview with
Lead Automation Product Manager
.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Cardiff, United Kingdom
Property Moving Assistant
Location:
Cardiff (Office Based)
Salary:
Competitive Basic Salary + Bonus
Hours:
Monday to Friday working hours
About OneDome
OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK.
The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
The Role
As a Property Moving Assistant, you'll become the central point of contact throughout the home moving journey, managing property transactions from offer agreed through to completion.
Working closely with buyers, sellers, estate agents, mortgage advisers and conveyancers, you'll proactively manage every stage of the transaction, keeping all parties informed while identifying and resolving any issues that could delay completion.
This is a fast-paced role where no two days are the same. You'll thrive if you enjoy building relationships, solving problems and delivering an exceptional customer experience.
Key Responsibilities
Manage a pipeline of property transactions from offer through to completion.
Build strong relationships with buyers, sellers, estate agents, conveyancers, mortgage advisers and other key stakeholders.
Keep clients fully informed throughout their home-moving journey.
Proactively identify and resolve issues that could delay transactions.
Liaise with internal departments to ensure a smooth customer experience.
Maintain accurate records and update internal systems.
Deliver outstanding customer service at every stage of the process.
Promote and introduce customers to OneDome's HomeBuyer Service and other relevant products where appropriate.
About You
We're looking for someone who is:
Passionate about delivering exceptional customer service.
Highly organised with excellent attention to detail.
Able to manage multiple cases and priorities simultaneously.
A confident communicator with excellent verbal and written communication skills.
Proactive, resilient and solution-focused.
Comfortable working in a fast-paced environment where priorities can change quickly.
A real team player who enjoys building strong relationships.
Experience We'd Love to See
Estate agency or sales progression experience.
Property, mortgage or conveyancing industry experience.
Customer service or account management experience.
Sales experience in a target-driven environment.
Experience managing multiple customer cases or projects.
What We Offer
Competitive basic salary.
Performance-related bonus.
Monday to Friday working hours – no weekends.
The opportunity to be part of one of the UK's most innovative property technology businesses.
If you're looking to join a business that's changing the home-moving industry and want to play a key role in delivering an outstanding customer experience, we'd love to hear from you.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3.
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way.
Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.
You will be part of the incredible Wrike
Engagement Team
and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”
Your Impact:
Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
Maximize customer lifetime by helping them unlock the most product value
Drive the adoption across the customers’ teams
Drive Net Retention via upsell and cross sell
Your Qualifications:
1+ years of work experience in a customer facing role (Customer Success, Account Management, Customer Support, etc)
Fluent English
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
Keen business sense to discover and understand customer business objectives and pain points
Passionate about teaching/instilling knowledge in others
Willing to dive into technical details of a product to understand it thoroughly
Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
Prepare to work evening shift (16:30 - 01:00)
Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
Excellent organization, note-taking, and time management skills
Standout Qualities:
Energetic, critical thinker, generally curious, problem solver
Passionate about learning and improving every day, motivated to excel
Open to feedback, coachable
Strong team player
Self Starter with strong ownership skills, willing to go above and beyond the job description
Creative and innovative
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Arjola Stejskal
, Talent Acquisition Specialist
#LI-AS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are seeking a detail-oriented Name Screening & Travel Rule AML Specialist to join our AML Operations team. The role is responsible for sanctions, PEP and adverse media screening across the customer lifecycle, while supporting Travel Rule compliance and exception handling for virtual asset transfers.
Key Responsibilities
Review and disposition screening alerts relating to sanctions, PEPs, adverse media, customers, counterparties and associated parties.
Investigate potential matches, document clear rationale, and escalate higher-risk or complex cases where required.
Support Travel Rule operations by reviewing originator and beneficiary information, resolving data discrepancies, failed transmissions and other exceptions.
Liaise with internal teams and counterparty VASPs to resolve screening and Travel Rule issues.
Monitor relevant sanctions and Travel Rule regulatory developments across the globe and support timely operational implementation.
Maintain accurate case records and support audits, regulatory enquiries and internal reviews.
Identify recurring false positives, exception trends and process gaps, and contribute to rule tuning, workflow improvements, automation and AI initiatives.
Work closely with internal AML Operations and Compliance teams on related escalations.
Requirements
3+ years of relevant AML Operations experience within financial services, fintech, payments or the virtual asset industry.
Hands-on experience in name screening, sanctions compliance and/or Travel Rule systems and operations
Good understanding of sanctions frameworks, PEP and adverse media screening, and FATF Travel Rule requirements.
Good understanding of virtual asset transactions, blockchain basics and associated AML/CFT risks.
Strong analytical, documentation and case-handling skills.
Professional certifications such as CAMS, ICA or equivalent are advantageous.
Profile
Strong judgement and attention to detail, with the ability to make clear and defensible screening decisions.
Comfortable managing high-volume operational queues and prioritising time-sensitive cases.
Proactive in identifying gaps and improving processes, including through automation and AI.
Strong communicator with an interest in crypto, digital assets and financial crime prevention.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Markets Technology Specialist
, you will become the primary subject matter expert for technology details relating to regional exchanges. You will be responsible for keeping abreast of all upcoming technical changes at the various exchanges and for assessing potential impact to DRW teams trading at those exchanges. You will act as a primary liaison working between the firm’s internal technology teams and the exchanges’ technology teams to develop in-depth knowledge of exchange implementation processes and upcoming changes in order to better assess impact and ensure that DRW teams are interfacing with the exchanges in the most optimal manner.
Key Responsibilities:
Act as project technical lead for exchange upgrades, migrations and mandated changes including events such as: JPX Arrowhead upgrades, HKEX backbone network upgrade, ASX 24 platform replacement, etc.
Analyze exchange communications or specifications to ensure optimal implementation and relay key technical details to appropriate internal stakeholders.
Collaborate with operations team to maintain repository of exchange documents and documentation of special cases, eg: European HFT registration requirements, Self-Match Prevention
Maintain catalog of colocation and exchange connectivity dependencies for DRW entities and PB/FCM relationships.
Partner with our business management team to improve onboarding of new trading desks and trading opportunities.
Manage relationships with exchange technology representatives; obtain detailed information about exchange technology and coordinate "deep dive" sessions as necessary.
Identify Datacenter Optimizations to increase trading efficiency.
Engage with in-house software providers and trading desks.
Guide implementation of trading systems, focusing on technology, clearing, location and cost.
Help ensure that each new trade and each exchange change will satisfy our compliance processes.
Craft monitoring tools and automation for many dynamic tasks.
Required Skills & Experience:
5-10+ years of experience working with regional equity, futures, and options exchanges' technology counterparts
Minimum of a B.S. in Computer Science or equivalent degree
Deep understanding of many exchange market data and order entry protocols – both binary and FIX
Exposure to relevant market colocation facilities.
Familiarity with the many financial instruments and asset classes across the trading estate.
Detailed understanding of exchange order processing/matching and market data distribution topologies
Strong networking background, with experience in packet captures, Layer 1 devices, Unicast and Multicast communications.
Significant Linux experience.
Proficiency with Exchange portals and APIs
Proficient in various scripting languages
Must be very detail-oriented and have strong organizational skills
Excellent written and verbal communication skills
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-PR1
Location: เขตปทุมวัน, Thailand
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitisation efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Paris. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Munich. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Company Overview:
Legion Technologies is a pioneer in AI-powered workforce management, offering a SaaS platform that helps large enterprises optimize labor efficiency and improve hourly employee experience through AI-driven demand forecasting, automated scheduling, time & attendance, and employee engagement tools. The mission is to transform hourly jobs into good jobs by providing intelligent automation and greater employee flexibility via a mobile app.
Role Summary:
The General Counsel (GC) is the chief legal officer and a key executive team member responsible for leading global legal, intellectual property, and corporate functions. The GC partners strategically with the CEO, executive team, and Board, building a high-performing legal organization to support growth, globalization, and product innovation. The GC oversees legal strategy across commercial/SaaS, privacy, AI governance, labor, corporate governance, IP, compliance, and risk management.
Key Responsibilities:
1. Legal Strategy & Leadership:
— Develop and execute legal strategy aligned with business objectives.
— Advise CEO, executives, and Board on legal, regulatory, governance, risk, compliance, fundraising, and transactions.
— Build and lead in-house legal team; manage external counsel.
— Establish scalable legal processes and playbooks.
2. Corporate Governance & Financing:
— Serve as corporate secretary; manage Board and committee governance.
— Oversee corporate structure, subsidiaries, and compliance.
— Support equity and debt financings, investor negotiations, and governance.
— Partner with Finance and People teams on equity plans and disclosures.
3. Commercial, Product & Partnership Counsel:
— Provide legal support for commercial operations including SaaS subscriptions, services, partner agreements, and data processing terms.
— Collaborate with Sales, Customer Success, Partnerships to manage deal cycles and risk.
— Partner with Product, Engineering, Security to ensure compliance of AI-enabled platform and integrations.
— Counsel on product features, AI use cases, mobile app, and international expansion.
4. Privacy, Data Protection & Terms of Use:
— Own global privacy and data protection program, ensuring compliance with US and international laws.
— Oversee Terms of Service, privacy policies, and product policies.
— Support security reviews, audits, incident response.
— Develop policies and training on data governance and ethical AI use.
5. Labor, Employment & Workforce Compliance:
— Advise on employment matters including hiring, terminations, performance, compensation.
— Support People team on labor law-compliant policies.
— Guide product features supporting labor and scheduling law compliance.
6. Intellectual Property & Innovation:
— Develop and implement global IP strategy covering patents, trademarks, copyrights, trade secrets, open-source.
— Partner with Product and Engineering to protect AI and workforce management innovations.
— Manage IP enforcement and defense.
7. Regulatory, Compliance & Risk Management:
— Monitor legal developments in AI, data privacy, employment, software.
— Design risk and compliance frameworks.
— Support investigations, ethics initiatives.
— Coordinate insurance coverage and claims.
8. Strategic Transactions & Corporate Development:
— Lead legal aspects of M&A, investments, partnerships.
— Provide guidance on competition, antitrust, regulatory issues.
Qualifications:
— J.D. degree and membership in good standing with a US state bar.
— 15+ years combined experience in top-tier law firms and in-house roles, including senior GC roles at high-growth tech or SaaS companies.
— Deep expertise in enterprise SaaS contracting, corporate governance, data privacy, IP strategy.
— Proven leadership in building legal teams supporting growth and international expansion.
— Business-minded advisor balancing risk and commercial objectives.
Preferred:
— Experience in HR tech, workforce management, fintech, or data-intensive SaaS.
— Leadership in AI/ML product legal and ethical issues.
— Experience with global customers across North America, EMEA, APAC.
— Experience with large enterprise and strategic partners like SAP.
Skills & Attributes:
— Exceptional judgment, integrity, discretion.
— Strong communication translating legal issues for non-legal stakeholders.
— Collaborative, low-ego leadership.
— Practical, fast-paced, high-growth environment comfort.
— Passion for improving hourly work.
Additional Information:
— Full-time, exempt position.
— Some travel required.
— Competitive compensation including salary, equity, benefits.
Compensation & Benefits:
— Base salary $250,000 - $300,000 plus bonus and stock equity.
— Benefits include flexible medical, dental, vision plans, 401k, paid time off, parental leave, wellness reimbursement, monthly lunch.
Equal Employment Opportunity:
— Legion is an equal opportunity employer committed to diversity and inclusion.
Contact for disability accommodation: recruiting@legion.co
Location: Paris
Workplace: Hybrid
🐼 POURQUOI PRÉVENIR
Prévenir est un nouveau Service de Prévention et de Santé au Travail Interentreprises (SPSTI) en Île-de-France.
Notre ambition est de repenser la santé au travail pour améliorer l'impact sur la vie des salariés et l'expérience des professionnels de santé, en s'appuyant sur les moyens technologiques d'Alan.
Notre premier centre médical a ouvert ses portes au 117 Quai de Valmy (Paris 10ᵉ) et ce n'est que le début !
👉 Pour en savoir plus sur le quotidien chez Prévenir, c'est ici https://prevenir.fr/carrieres
🩺 LE POSTE, CONCRÈTEMENT
Vous êtes médecin du travail référent sur un portefeuille d'entreprises adhérentes, vos responsabilités sont les suivantes:
- Coordonner les trois missions des SPSTI (suivi individuel, action en milieu de travail, prévention de la désinsertion professionnelle) sur votre périmètre d'entreprises adhérentes, avec une équipe pluridisciplinaire que vous animez : IDEST, ASST, IPRP
- Innovation et amélioration continue: test et déploiement de nouveaux outils numériques en santé au travail, optimisation des protocoles, collaboration avec les équipes de développement, etc.
Ce qui change vs. un SPSTI classique :
- Une délégation réelle. L'équipe pluridisciplinaire et les IDEST prennent en charge ce qui peut l'être. Vous concentrez votre temps médical là où il a le plus d'impact.
- La téléconsultation à la demande du salarié, intégrée à votre pratique quand elle est cliniquement pertinente.
- Des outils numériques co-construits en fonction de vos attentes. Une équipe d'ingénieurs et de designers Alan développe avec les médecins les outils dont ils ont besoin — DMST, parcours de prévention, assistance à la rédaction de fiche d'entreprises, etc.
👤 LE PROFIL RECHERCHÉ
Indispensable :
- Doctorat en médecine + DES ou CES de médecine du travail
- Inscription à l'Ordre
Idéalement :
- Goût pour le travail en équipe pluridisciplinaire et la délégation
- Curiosité pour les outils numériques et l'IA appliqués à la pratique médicale
- Capacité à construire une relation de confiance avec salariés et adhérents
Vous ne cochez pas toutes les cases ? Postulez quand même. Médecins en reconversion, jeunes diplômé·es, profils internationaux... n'hésitez pas à nous contacter !
💚 CE QU'ON OFFRE
- Lieu : 117 quai de Valmy (Paris 10ᵉ) - dans un centre tout neuf, pensé pour la qualité de l'exercice médical
- Rémunération selon profil, transparente et benchmarkée
- Plan d'intéressement
- Temps plein ou temps partiel (à discuter)
- RTT
- Prise en charge du transport quotidien
- Restaurant d'entreprise
- Formation linguistique offerte
- Événements d'équipe réguliers
Pour en savoir plus sur notre politique salariale, c'est ici https://alaninsurance.notion.site/Politique-salariale-Pr-venir-1b21426e8be780d497cadc6220862475 !
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Summary
The Lead AML Product Specialist, AI & Automation is responsible for improving AML workflows, systems and processes across the AML function.
The role will work closely with AML Operations, Investigations, Transaction Monitoring, KYC/KYB, Compliance, Data and Engineering teams to identify inefficiencies, improve processes and deliver scalable solutions. A key part of the mandate is to embed AI and automation into relevant workstreams, with measurable improvements in productivity, quality and effectiveness.
Key Responsibilities
Own and prioritise product and process improvement initiatives across AML operations.
Review existing workflows and identify opportunities to simplify, automate or improve how work is performed.
Drive end-to-end improvements across transaction monitoring, investigations, KYC/EDD, STR/SAR preparation, sanctions screening and case management.
Work directly with AML teams to understand operational pain points and redesign workflows where appropriate.
Translate AML and regulatory requirements into clear product requirements for Engineering, Data and AI teams.
Develop practical solutions that reduce repetitive manual work and improve the quality and consistency of AML reviews.
Embed AI-enabled tools into relevant AML workflows and ensure they are adopted in day-to-day operations.
Ensure appropriate controls, human review, escalation and auditability are built into new processes.
Track outcomes such as analyst productivity, turnaround time, false-positive reduction, investigation quality and control effectiveness.
Be accountable for demonstrating meaningful application of AI and automation across the AML workstreams under the role’s remit.
Requirements
6+ years of experience in AML, financial crime, compliance technology, product management or a related field.
Strong understanding of AML operations, including transaction monitoring, investigations, KYC/KYB/EDD and suspicious transaction reporting.
Experience improving or implementing AML systems, workflows or operational processes.
Experience working with AI, automation or data-driven solutions.
Strong product management, analytical and problem-solving skills.
Ability to translate AML operational needs into practical technology solutions.
Strong technology mindset and a track record of using new tools to improve how work is performed.
Experience in crypto, payments, fintech or financial services is preferred.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: United Arab Emirates
Workplace: hybrid
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
What to expect:
We are hiring a mid-level, hands-on Public Relations Officer (PRO) to manage end-to-end company incorporation, visa processing, government liaison, and post-incorporation registrations across Mainland Dubai and multiple UAE Free Zones.
This is an operationally intensive role requiring field visits, authority coordination, and strong knowledge of UAE incorporation systems.
What you'll do:
1.) Market & Client Insights (Strategic Ownership)
Stay up to-date with UAE incorporation and secretarial industry trends - regulatory shifts, jurisdictional positioning and competitor offerings.
Understand what entrepreneurs and SME clients are looking for when choosing jurisdiction, structure and translate them into recommendations and guidance for clients and for the business.
Proactively initiate process playbooks based on different jurisdictions.
Support Sales and Onboarding teams with nurturing and advising clients.
2.) Company Incorporation & Secretarial Services (Abu Dhabi Mainland and UAE Free Zones)
Handle end-to-end company incorporation across:
UAE Free Zones (DIFC, ADGM, DMCC, RAKEZ, etc.)
Dubai Mainland (DED Dubai)
Abu Dhabi Mainland (DED Abu Dhabi)
Coordinate name reservation, initial approvals, activity code confirmation, drafting and coordination of MOA/AOA, Notary, Ejari and license issuance and / or amendments.
Maintain statutory registers, manage resolution preparation and minutes, handle share management changes and liaise with registered agents, where applicable.
Handle post incorporation registrations - UBO filing, license renewals etc.
Own end-to-end visa and immigration processing - investor and employee visas, establishment cards, immigration file openings, entry permits, medical tests, Emirates ID and visa stamping.
3.) Government & Authority Liaison
Regular government office visits and managing escalations.
Relationship management with key authorities.
Staying updated on regulatory changes.
Act as primary liaison with Free Zones, ICP, MOHRE, Notary Public, Chamber of Commerce, Federal Tax Authority etc.
4.) Client, Team & Internal Coordination
Clearly communicate requirements & timelines to clients.
Collaborate with cross-functional teams for deliverables.
Maintain organized documentation records.
Escalate incomplete or suspicious documentation.
Build and manage the UAE secretarial services as the function scales (PRO, Coordinators etc.).
Who you are:
3–6+ years UAE PRO experience.
Strong experience with mainland & at least 2–3 free zones.
Hands-on visa processing experience.
Familiarity with:
DET / DED portals.
Free zone portals.
ICP / GDRFA / MOHRE systems.
MOA amendment process.
Notarisation procedures.
Experience handling foreign shareholders including corporates.
Prior exposure to working with sales / client advisory and not just process execution, is a strong plus.
Non-negotiable:
3–6+ years of hands-on UAE business setup and PRO experience.
End-to-end incorporation experience across UAE mainland and at least 2–3 free zones.
Hands-on visa processing and strong knowledge of DET/DED, ICP/GDRFA and MOHRE systems.
Comfortable with government visits, client coordination and managing multiple cases independently.
Ideal But Not Essential:
Arabic-language proficiency.
Experience advising clients on suitable jurisdictions and company structures.
Corporate secretarial experience, including resolutions, statutory registers and share changes.
Experience building processes or managing a PRO/corporate-services team.
Our Benefits
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders.
Flexible working arrangement; Hybrid working arrangement
An agile working model focused on goals and performance.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Bengaluru/Mumbai/New Delhi
About the Role
As a Principal Solutions Architect, you'll be a trusted advisor to Cloudflare's most strategic enterprise customers across the Asia Pacific region. You will work at the intersection of technology, business strategy, and executive influence, helping organisations in industries such as financial services, government, and telecommunications navigate complex digital transformation journeys using Cloudflare's platform.
You'll speak the "customer language", understand the CxO mindset, and influence technology decisions at the intersection of risk, resilience, and innovation. Whether it's advising a CISO on a Zero Trust security strategy, helping a CIO rationalise their network architecture, or working with engineering leadership on edge-native application modernisation, you'll help our most important customers reimagine how the Internet works for them and position Cloudflare as the foundational platform for that future.
You'll be embedded in account planning with our sales and solutions engineering teams, operating proactively across the full customer lifecycle; from early strategic discovery through to long-term platform adoption and expansion. As a Principal Solutions Architect, you'll also play a significant role in raising the architectural capability of the broader Solutions Engineering organisation across APAC.
What You’ll Do
Own long-term executive relationships across Cloudflare's most strategic APAC accounts; engaging CIOs, CTOs, and CISOs on their multi-year technology agendas and positioning Cloudflare as a foundational platform, not a point solution.
Design and facilitate executive vision-setting and architecture workshops that produce tangible outcomes: multi-year roadmaps, reference architectures, and business cases co-developed with customers' enterprise architects and engineering leadership.
Translate industry trends like Zero Trust, Digital Sovereignty, AI workload security, cloud-to-edge migration into actionable architectural strategies tailored to each customer's business context and regulatory environment.
Guide clients across the full engagement lifecycle; from strategic discovery and architecture design through proof of concept, value realisation, and expansion planning while proactively partnering with the Sales and Solutions Engineering team to surface architectural opportunities before deals are formally scoped.
Elevate the architectural capability of the broader APAC Solutions Engineering team by developing reusable workshop frameworks, reference architectures, and best practices that others can apply independently; and by mentoring Solutions Engineers in senior stakeholder engagement.
Represent Cloudflare externally at industry events, executive roundtables, and sector forums as a credible peer to enterprise architects and technology leaders; produce content: white papers, architectural guidance that establishes Cloudflare's voice on key transformation themes across the region.
What Success Looks Like
In your first 6 months:
You've established trusted advisor relationships with senior technical and business stakeholders across 3-5 of Cloudflare's most strategic APAC accounts.
You've designed and facilitated 2-3 executive vision-setting or architecture workshops that have resulted in documented multi-year roadmap alignment with Cloudflare embedded as a core platform component.
You've shaped at least one strategic engagement where you've connected Cloudflare's developer and edge compute capabilities to a customer's application modernisation or AI strategy; demonstrating platform breadth beyond security alone.
You've contributed at least one reusable asset to the APAC SE team; a workshop framework, reference architecture, or architectural playbook that others can apply independently.
What We’re Looking For
12+ years of experience in technical presales, enterprise architecture, or IT leadership (e.g., Chief Architect, CTO, CISO).
A genuine ability to operate at two levels simultaneously: credible in a boardroom conversation about digital strategy, and capable of going deep on architecture design with engineering teams.
Demonstrated experience leading executive-level workshops, technology strategy sessions, or architectural visioning engagements with tangible business outcomes.
Strong understanding of transformation priorities relevant to APAC enterprises: Zero Trust architecture, cloud and network modernisation, digital sovereignty and data residency, AI infrastructure, and application performance at scale.
Experience with modern application architecture patterns (microservices, APIs, event-driven systems, CI/CD, serverless and edge compute).
A track record of proactively contributing to pipeline and account expansion through architectural influence — not just responding to requests.
Proven ability to enable and elevate peers: you've built frameworks, run internal enablement, or mentored others at scale.
Confident, compelling communicator in both executive business settings and technical deep dives and comfortable representing Cloudflare publicly at industry events.
Bonus: Familiarity with enterprise architecture frameworks (TOGAF), security standards (NIST SP 800-207, ISO 27001), and IT risk management principles relevant to regulated industries.
Preferred Qualifications
Bachelor's or Master’s degree in Computer Science, Engineering, Information Security, or related field.
Experience in regulated industries (FSI, Government, Telco) or complex multi-cloud/hybrid environments.
Hands-on technical curiosity: you stay current across networking, cloud infrastructure, application security, and developer platforms; not because the job requires it, but because you find it genuinely interesting.
Prior experience in a role that required navigating cultural and linguistic diversity across multiple APAC markets.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
ОфисBarcelona, Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Cardiff, United Kingdom
УдалённоRemote - Ireland
Estonia - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorKuala Lumpur, Malaysia
Singapore
Офисเขตปทุมวัน, Thailand
ГибридParis
ГибридMunich
УдалённоСША; We're a remote, mission-driven team seeking exceptional talent to propel this vision; Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones; ”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California
ГибридParis
leadAbu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
Автоотклики