Location: Almaty, Kazakhstan
Workplace: hybrid
The User Experience team is responsible for developing and implementing initiatives across the superApp, as well as ensuring a seamless and consistent user experience. We actively run A/B tests with samples ranging from tens to hundreds of thousands of users to validate hypotheses quickly and deliver the value of new features to our audience in a timely manner.
The team has a direct impact on the app's look and feel and its overall evolution. One of our key focus areas is identifying and implementing the optimal home screen experience, with flexible configuration options tailored to different markets worldwide.
Key Responsibilities
Develop and maintain iOS apps with Swift, UIKit and SwiftUI.
Collaborate with cross-functional teams on feature design, system architecture, A/B experiments.
Identify and resolve bugs, performance bottlenecks, offline-storage and threading issues using profiling and network-debugging tools.
Guarantee code quality through unit & snapshot tests, pull-request practices that meet community guidelines.
Take part in sprint planning, task decomposition.
Skills, Knowledge and Expertise
4+ years of commercial iOS development.
Strong grasp of iOS SDK, Swift, SwiftUI and other key iOS frameworks, plus experience with Alamofire, Snapkit.
Knowledge of App Store Review Guidelines.
Experience with offline storage, multithreading, modern concurrency (async await).
Familiarity with RESTful APIs to connect iOS applications to back-end services. Experience with network debugging (Proxyman).
Solid understanding of the full mobile development life cycle.
Base knowledge in Computer Science.
Understanding of Clean Architecture and common architectural patterns (MVC, MVVM, MVP, etc.) with the ability to apply them in practice.
Git proficiency: branches, pull requests, responding to review feedback.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are looking for a Senior Contracts Manager to take ownership of vendor contracting at Supabase. You will be the go-to contracts partner for everything we buy.
This is a hands-on, high-autonomy role with real ownership, for an experienced negotiator who takes pride in making procurement faster while managing risk. You will negotiate directly, build the playbooks and workflows that let the business self-serve on low-risk deals, and escalate the right issues to Legal at the right time. We work AI-first in Legal: you will use Claude and Ironclad every day to move faster and with greater accuracy. Your work will shape how procurement and vendor contracting scale as Supabase grows.
WHAT YOU WILL DO
Own vendor contracting end to end
- Review, draft, and negotiate a high volume of vendor agreements, including MSAs, order forms, SOWs, SaaS and cloud subscription terms, DPAs, and NDAs.
- Serve as the single point of contact for all vendor contracting matters raised by FinOps, IT, Security, and business owners, from intake through signature, renewals, amendments, disputes, and offboarding. As capacity allows, you will also support the broader Commercial Legal team on other matters.
- Apply and further build out our playbook and risk framework independently, and escalate to the Assistant General Counsel, Commercial where a deal falls outside approved positions or raises novel legal risk.
- Negotiate data, privacy, and security terms (DPAs, security exhibits, cross-border transfers) within the Security team’s playbook, and bring in the AGC, Commercial or Privacy for anything outside it.
- Review AI vendor terms, such as training on our data, output ownership, and model changes.
Build and scale vendor contracting operations
- Build out and maintain our vendor playbook in Claude, so the whole team works from the same guidance and low-risk deals move without bottlenecks.
- Design and improve intake, triage, and approval workflows with FinOps.
- Own the vendor and procurement workflow in Ironclad, including intake, templates, approvals, and the repository, working with Legal Ops, who own the platform. Use it to track renewals and notice windows with FinOps and flag spend concentration risks.
- Create training and self-serve resources for business partners, and raise the visibility of the contracts function as a business enabler.
WHAT WE ARE LOOKING FOR
Required
- 6 to 8+ years of experience negotiating procurement, vendor, or technology transactions contracting, ideally buy-side at a U.S. SaaS or technology company, with deep knowledge of SaaS, cloud, and software licensing terms.
- A track record of negotiating directly with vendors and their counsel, independently and at pace.
- Strong working knowledge of privacy, data protection, and security terms in commercial contracts, including DPA negotiation and international data transfers.
- Experience designing contracting processes that are consistent, transparent, and easy for the business to follow.
- Clear writing and speaking, with the ability to explain legal and commercial risk plainly and the judgment to know when to hold a position, approve a reasonable risk, or escalate.
- Comfort using AI tools, Claude in particular, with sound judgment about when to rely on outputs, how to verify them, and how to protect confidential information.
Preferred
- A degree in a relevant field (for example, law, economics, or political science), though we value experience over the specific degree.
- Sell-side experience negotiating customer, partner, or reseller agreements for a SaaS or technology company, which helps you see vendor terms from the other side.
- Hands-on experience with Ironclad or a similar CLM tool (Juro, Docusign CLM) or building AI-assisted legal workflows, ideally with some exposure to AI governance.
- Experience working across jurisdictions or with distributed, international teams.
- Experience at a fast-growing, developer-focused, cloud, security, or open source company.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As AI agents redefine software development, Docker is at the center of that shift, providing the local and cloud sandboxed environments that make interactive and autonomous agentic workflows trustworthy by default. At the heart of our trust model is the fact that user credentials and other sensitive secrets are injected at the sandbox layer and never exposed to an agent. An agent can never leak secrets it never sees. The Secrets team builds the software that makes that possible, from easy-to-use SDKs to secure cloud services. We operate at the intersection of the developer experience, enterprise governance, and security—delivering core security features that make Docker sandboxes the best way to run agents and other workloads safely. In this role, you would manage this team, owning its technical direction and delivery and being accountable for its operational excellence.
The successful candidate is a hands-on engineer at heart. They have built secure software and scale-out cloud services, and they use that experience to guide their team to sound architectural decisions and a high security bar. They think naturally about isolation and trust boundaries and understand the tradeoffs of running untrusted or semi-trusted workloads. They are skilled at growing and retaining senior individual contributors and thrive in a remote-first environment. They stay close to customers, because the gap between a strong security model and something people actually adopt is where the real work happens.
_______________________________________________________________________
RESPONSIBILITIES
- Lead a team of engineers building Docker's shared Secrets platform and own its technical direction.
- Partner closely with product management to align the team with business and product goals.
- Lead through influence across the teams that adopt the platform, making it their default way to handle credentials.
- Ensure predictable delivery and operational excellence, and own the team's on-call rotation and incident response.
- Hold a high bar for security and engineering excellence, partnering with Security on design reviews and threat models.
- Hire and retain top engineering talent.
- Facilitate communication across teams and provide status reporting for critical projects.
_______________________________________________________________________
QUALIFICATIONS
- 5+ years experience managing high-performing engineering teams.
- 5+ years of hands-on experience building secure software and scale-out cloud services.
- Strong grounding in security fundamentals: authentication and authorization, secret and key management, and threat modeling.
- Experience reasoning about isolation and security boundaries for untrusted or semi-trusted workloads.
- Experience building platforms, SDKs, or shared services that other teams adopt, including enterprise requirements like audit and policy.
- Strong verbal and written communication skills.
- Comfortable with a high degree of autonomy and the ability to work remotely across time zones.
_______________________________________________________________________
WHAT TO EXPECT FIRST 30 DAYS
- Understand the group and team missions.
- Meet the team along with peers across the group and the company.
- Build relationships with the teams that depend on the Secrets platform.
- Start line managing reports and building a rapport.
- Gain a high-level understanding of the Secrets platform and how it fits into the sandbox products.
- Participate in status reporting and reliability reviews.
FIRST 90 DAYS
- Work with the team to align on goals and measures of success.
- Start career discussions with reports.
- Work with the team to improve processes and remove blockers.
- Contribute technical input to roadmap and architectural decisions.
- Oversee the delivery of a change or feature.
- Start hiring for the team.
ONE YEAR OUTLOOK (FIRST YEAR)
- Drive the long-term technical direction of the platform.
- Have had a sustained, positive impact on the growth and performance of your reports.
- Have the platform adopted by multiple Docker products.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$276,050– CA$441,650 base
United States: $197,650 – $318,450 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Florida (Remote)
Workplace: Remote
Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview:
Under the direction of the Supervisor of Revenue Cycle Management, the Revenue Cycle Management (RCM) Specialist is responsible for ensuring accurate billing and the timely submission of electronic and paper claims. This role includes monitoring claim status, researching and resolving denials or rejections, documenting account activities, and posting adjustments and collections. The RCM Specialist must demonstrate strong critical thinking skills and possess in-depth knowledge of Commercial, Medicaid, and Medicare eligibility requirements and contract guidelines.
Key Responsibilities:
Denial and Claims Management:
- Identify and analyze denial trends, using findings to suggest process and system improvements to prevent future issues
- Research and resolve unpaid, denied, and rejected claims, including communication with payers and submitting denials as needed
- Handle EDI transactions, including reconciliation of payer submissions, edits, and rejection reports
- Partner closely with the Insurance Verification team to identify upstream impacts on claim processing
- Collaborate effectively with team members and other departments to support organization goals and implement process improvements
Collections and Payment Resolution:
- Complete collection activities in compliance with payer guidelines and filing limits, ensuring actions are thoroughly documented
- Review posted payments and process account adjustments as appropriate
Customer Support and Continuous Improvement:
- Monitor patient accounts for non-payment, delayed payment, and billing irregularities, maintaining accurate records and taking appropriate steps for resolution
- Investigate and respond to patient billing inquiries
Competencies, Skills & Experience Required:
- High school diploma or GED
- 3+ years of RCM experience, with a strong preference for familiarity with accounts receivable processes
- Ability to analyze claims data to spot trends and suggest mitigation strategies
- A history of working in digital or virtual health
- Use of medical billing systems (i.e. Candid Health, Healthie)
- Extensive experience in healthcare accounts receivable and collections
- Strong attention to detail with a focus on accuracy and prioritization
- Excellent oral and written communication skills across internal and external stakeholders
- Proven customer service abilities in resolving patient and payer inquiries
- Working knowledge of medical coding principles, denials, and payer-specific requirements
- Ability to thrive in a fast-paced, high-volume environment
- Commitment to adhering to HIPAA and regulatory compliance guidelines
- In-depth understanding of Medicaid, Medicare, and commercial insurance billing processes
Preferred Skills:
- A background in mental or behavioral health billing
- Fluent in Spanish
- Proficient in Microsoft Excel and Word
Work Schedule: This is a full-time, 100% remote position. Applicants hired into this position can work from most states and will work Monday - Friday.
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
- Прием заявок, а также коммуникация с рекрутерами по оформлению кандидатов по SA (Service Agreement); - Коммуникация с кандидатами и сбор документов для оформления SA;
ОфисЛимассол; Кандидаты, которые планируют релокацию - не будут рассматриваться
Location: Warsaw, Mazowieckie, Poland
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We are looking for a
Software Development Engineer in Test (Back-End)
to join our team. We need a skilled Engineer who can design, develop, and maintain reliable automated testing solutions, improve test coverage, and help ensure the quality and stability of our products.
We are looking for someone who is particularly strong at developing automation frameworks, creating and maintaining automated test scripts, identifying potential issues, and integrating automated tests into CI/CD pipelines. At the same time, we expect a solid understanding of software testing principles, programming fundamentals, and the entire quality assurance lifecycle, along with the ability to collaborate closely with developers and QA engineers to continuously improve our testing processes.
Key Responsibilities:
Design, develop and maintain test frameworks (backend, load and chaos testing), including setting standards and best practices.
Integrate testing and static analysis into CI/CD pipelines (linters, code style and security checks, dependency scanning) and maintain stable quality gates.
Review development code and apply white-box testing to improve code quality and testability.
Design, develop and maintain observability standards and shared libraries (logging, tracing, metrics, profiling), including setting best practices and onboarding guidelines for product teams.
Work closely with development and DevOps/SRE teams to reduce test and quality debt, improve testability of services, and enhance developer experience (DX) through fast feedback loops
Requirements:
5+ years in QA Automation, including 5+ years of backend development or testing with Go, Python or JavaScript.
Experience building test frameworks from scratch using best practices, with a solid understanding of layered architecture for both backend services and test frameworks.
Experience with REST/gRPC API testing, working with schemas (OpenAPI/Swagger, Protobuf) and client generation.
Hands-on experience with log analysis, load test result analysis, profiling and troubleshooting performance issues using observability tools (logs, metrics, tracing).
Experience with GitLab CI, artifact management, sharding/parallelism, retries and pipeline containerization.
Experience with Docker and Kubernetes (k8s); familiarity with basic AWS services for test environments.
Experience using AI tools in development and testing, including creating skills and workflows for AI agents.
Russian - C1 level.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a talented and passionate team in a creative and dynamic environment.
Flexible working hours and remote/office work options.
Career growth and professional development opportunities.
A fun and inclusive company culture that celebrates diversity and creativity.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale, we’re hiring our first Employee Relations Business Partner to own employee relations across the US. You’ll work closely with our US People Business Partners, managers, and Employment Legal team on performance issues, investigations, and sensitive employee transitions, as well as partner on Global matters
This is a hands-on role with meaningful ownership. You’ll work directly with managers and employees to resolve difficult situations while helping us scale an ER approach that is consistent, practical, and suited to a fast-moving company.
WHAT YOU’LL DO
- Own US employee relations matters from intake through resolution, including performance concerns, conduct and sensitive issues. Work directly with managers and Employment Legal in partnership with the relevant People Business Partner.
- Lead thorough, impartial workplace investigations. Develop investigation plans, conduct interviews, assess evidence, document findings, and coordinate appropriate follow-up.
- Help managers navigate difficult conversations and decisions. Challenge assumptions, distinguish facts from impressions, and provide clear guidance that balances business needs, fairness, and employee trust.
- Be a thoughtful resource for employees. Listen carefully, explain processes and next steps clearly, and handle sensitive information with discretion.
- Partner with Employment Legal and People Business Partners on case strategy, required reviews, employee communications, and implementation of agreed outcomes.
- Build practical tools and improve how we work. Develop case-management practices and manager resources, use case trends to address recurring issues, and develop ad hoc training / programs as relevant.
-
WHAT YOU’LL BRING
- 7+ years of experience in employee relations or related People roles, with substantial hands-on ownership of complex ER matters and workplace investigations.
- Experience managing employee relations in a high-growth technology environment, ideally AI, with exposure to both technical and commercial teams.
- Strong working knowledge of US employment requirements and experience translating legal guidance into practical recommendations.
- Experience across both investigations and ongoing ER advisory work, including performance management, conflict resolution, and sensitive separations.
- Credibility with senior leaders and the confidence to challenge a proposed approach while maintaining trust. You can be direct without being dismissive and empathetic without avoiding the difficult message.
- Strong writing, organization, and judgment. You can manage competing priorities, maintain clear records, and explain your recommendations.
- A low-ego, high-ownership approach. You’re comfortable operating through ambiguity, building what is missing, and adapting your approach rather than defaulting to a playbook.
COMPENSATION
$165,400 - $248,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Argentina; Uruguay
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Release Engineer to join a Quality Engineering team managing production and internal beta releases for one of the world’s largest social platforms — over 430 million monthly users across iOS and Android. You’ll own release operations end to end, make release readiness decisions, assess risk to production users, and actively drive mitigation strategies in a fast-moving, high-velocity environment.
WHAT YOU’LL DO
- Manage all aspects of the internal beta and production app release process.
- Lead operations for production iOS and Android releases on a rotational basis.
- Communicate all key release milestones, requirements, and changes across the organization.
- Manage cross-functional relationships and ensure healthy communication among Engineering, QA, Design, and Release teams.
- Help build and maintain release and developer productivity dashboards.
- Write operational runbooks and documentation to support the Release team.
- Research new technologies and release management methodologies for internal tooling improvements.
- Continuously assess risk factors to production users and actively drive mitigation strategies.
- Conduct release readiness reviews, launch communications, and post-mortem meetings as required.
- Investigate, escalate, and drive solutions for emergent or complex technical issues.
- Provide after-hours support as necessary.
- Measure, monitor, and report on key release metrics weekly and ad hoc as needed.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in a technical capacity with 2+ years in release management or TPM.
- Experience managing mobile application releases and a deep understanding of release management principles.
- 2+ years of development experience building web dashboards for internal metric tracking.
- Experience working with Python, Java, or a similar language.
- Experience working cross-functionally with globally distributed teams that have differing business priorities.
- Excellent written and verbal communication skills — able to influence and convey messages to a wide range of stakeholders.
- Strong analytical skills and experience using tools to visualize trends and monitor key metrics.
- Experience making critical decisions for complex technical issues in real time, considering timelines and urgency.
- Familiarity with CI/CD tools such as Bitrise, Jenkins, Fastlane, CircleCI, or equivalent.
- Experience working with App Store Connect and Google Play Store Console.
- BA/BS in Computer Science or a related technical field, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Basic knowledge of shell scripting, web development, and databases.
- Experience enabling change in a high-velocity engineering environment.
- Strong attention to detail with the ability to execute under pressure.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Intellias
Meet your recruiter
Khrystyna Derpak
khrystyna.derpak@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
JavaScript Engineer (NodeJS)
Senior
Bulgaria, Croatia, Poland, Ukraine
Remote
APPLY NOW
REFER A FRIEND
Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future!
What project we have for you
Our team is growing, and we are looking for a talented back-end developer. You will work in small teams on various products, from integrating multiple platforms into one dashboard to managing our data and analytics systems.
Our client provides a property management software product and support services for the $100 billion Airbnb and vacation rental market. They are one of the fastest growing high-tech start-ups in Tel Aviv, profitable and showing very promising results.
The team is all about accuracy, architecture, and impact. We handle complex business logic, data flows and transformations, and focus on providing high-most quality & accuracy.
We rely heavily on AI across both dev and design, expecting code to be authored via AI tools rather than written manually, allowing us to focus on system structure, edge cases, and high-most quality
When you will join us, you will have a tremendous impact on company’s success.
Stack: Node.js, NestJS, TypeScript, MongoDB, postgreSQL, Kafka, RabbitMQ, React, AWS
If you are looking for an interesting product and enjoy being challenged – this is the place for you!
What you will do
Design of the data-intensive web applications.
Optimize performance to support the fast growing business.
Write clean maintainable code
On-call duties are also present on the project
What you need for this
At least 5 years of experience in development roles, preferably from startups (or other agile environments).
Experience with NodeJS/Typescript (ExpressJS/NestJS)- Must!
Experience with React
Experience in designing high performance, highly scalable microservices architecture with OOP design-patterns and complex business logic.
Experience in relational databases and NoSQL databases (PostgreSQL, MongoDB, Redis).
Proficiency in design of distributed enterprise systems – Advantage!
Experience in the payments domain – nice to have
Passionate about technology, enjoys solving complex problems and learning new technologies.
B.Sc in Computer Science (or equivalent)
A team player with strong communication skills.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Kafka
Microservices
MongoDB
NodeJS
RabbitMQ
Location: Poznan, Poland; Poznań, Poland
The big picture
:
We are looking for an ambitious Junior Statutory Accountant to join our team. In this role, you will support the financial and tax departments across various European countries and participate in audit processes and year-end closings.
Responsibilities
:
Extract and analyze data from financial systems (SAP, Workday, NetSuite) to prepare VAT and Intrastat reports.
Support audits and client requests by preparing and providing required information.
Assist the finance team with month-end, quarterly, and year-end closing activities.
Contribute to the preparation of local statutory accounts and financial statements in accordance with local GAAP.
Provide day-to-day support to the financial and tax teams.
Maintain accurate records of financial transactions.
Perform other ad hoc tasks and projects as required by the business.
Requirements:
0–2 years of experience in accounting or finance.
Basic understanding of accounting principles.
Fluency in English (both: spoken and written).
Customer service orientation and a proactive approach to problem-solving.
Ability to work both independently and collaboratively in a team environment.
Good in MS Office, with a strong focus on Excel (intermediate to advanced level).
Benefits:
Competitive salary package & benefits.
Experience friendly office comprising young, enthusiastic, multi-national staff.
Continuous improvement, training, and support from the team.
Hybrid working model.
International business exposure (offices across seven countries) and opportunities to travel.
Stimulating, fast-paced work environment with structured opportunities for professional growth/development.
About CKH:
Why
CKH is the best choice?
CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience.
We have presence in Atlanta, South Africa, Ukraine, Poland, France, Azerbaijan, Spain and Greece.
Our tree logo is representative of CKH’s ideals:
The roots of the tree remind us to stay grounded and humble.
The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree.
Churning up new ideas and positive change as the world around us grows.
The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients.
The treetop helps us reach higher, always stretching to new heights and goals.
Location: Nairobi; Kigali; Kenya; Rwanda
Workplace: Hybrid
ABOUT THE COMPANY
Allan & Gill Gray Philanthropy Rwanda (AGGPR) has embarked on a journey to develop responsible entrepreneurs across the African continent in service of the common good. Our Vision is an empowered, prosperous, productively engaged African citizenry thriving in ethical societies with dignity and hope. Our Mission is to attack poverty by investing in, nurturing, and empowering responsible entrepreneurs and leaders who benefit society by helping to accelerate meaningful employment creation, while embodying the values and behaviours of ethical leadership. Our Values are long-term commitment, spirit of humility and significance, excellence, responsible stewardship, and diversity and inclusion.
Jasiri, one of AGGPR's main programs, invests in, nurtures, and empowers entrepreneurs who benefit society and attack poverty through the creation of high-impact new businesses, creating new markets on the African continent.
- Jasiri Talent Investor is a one-year program for high-potential individuals who display exceptional entrepreneurial potential to form part of a community of high-impact, responsible entrepreneurs growing businesses from scratch. Participants are funded and guided through a process of team formation, idea generation, business validation and market entry. The program introduces Jasiri Fellows to equally ambitious co-founders, and supports them on an individual, team and business level through seasoned Facilitators and Coaches.
- Jasiri Growth Accelerator invests in early-stage, high-potential startups that may still be too risky for commercial funders to invest in. Early-stage ventures with potential for high growth and demonstrated product-market fit are provided with funding to support their growth and assisted with investor readiness. Accelerator implementation is delivered by specialist external Accelerator Partners, with JGA's internal team structured around venture investment strategy, partner oversight, and portfolio capital mobilisation."
Wavumbuzi is a pioneering entrepreneurship ecosystem development initiative that delivers a gamified, competency- and practice-based online challenge, purposefully designed to boost the success odds of African innovators in business, employment and social change. By engaging secondary school learners, Wavumbuzi intentionally contributes to future talent pipelines and strengthens entrepreneurial ecosystem building in East Africa.
ABOUT THE ROLE
The JGA Venture Investment Lead is a strategic role at the centre of Jasiri's venture investment strategy in East Africa. The Lead should ensure the long-term sustainability of Jasiri Capital, so that investment objectives are achieved, and returns are recycled to fund future investment. Operating at the intersection of venture investment strategy, Accelerator Partner governance, and investor and ecosystem relationship-building, the Lead positions Jasiri as both an investor and ecosystem orchestrator. As the public face of JGA to investors, delivery partners, and the wider East Africa startup ecosystem, the Lead also holds the internal discipline of deal pipeline development, portfolio oversight, Investment Committee management, and team leadership.
WHAT YOU WILL DO
1. Strategic Oversight
- Own and drive the overall Jasiri Growth Accelerator strategy, ensuring tight alignment with Jasiri Capital's investment thesis and programme/portfolio objectives.
- Capture lessons learned from programme delivery and investment decisions and turn them into practical improvements to the venture support model, investment processes and decision-making.
- Monitor venture ecosystem trends and draw on partner insights to improve the JGA strategy and venture outcomes.
- Prepare and present detailed venture portfolio and investment reports to the Executive and Investment Committees.
- Work closely with the Jasiri Talent Investor and Post Programme team to optimize internal venture sourcing and investment strategies.
- Oversee the annual valuation of the JGA venture portfolio.
2. Venture Scouting & Selection
- Lead venture investment decisions from deal identification, selection, due diligence completion, presentation to the investment committee for approval, to post-investment oversight.
- Build and sustain strategic relationships across the ecosystem, including partners and funder platforms, to generate high-quality deal flow and high-potential ventures for the JGA portfolio.
- Shape portfolio construction with a disciplined approach to sector diversification, balancing concentration risk and ensuring the venture mix aligns with Jasiri Capital's broader risk appetite and investment strategy.
3. Accelerator Partner Management
- Lead the identification, due diligence, and selection of external Accelerator Partners, ensuring Jasiri works with the strongest venture-building and investor readiness expertise available across the ecosystem.
- Manage Accelerator Partner relationships end-to-end, setting clear performance expectations, reviewing delivery quality, holding partners to account on contract compliance, and ensuring matched ventures consistently receive high-value support.
- Establish and chair structured governance checkpoints (monthly and quarterly reviews) to maintain delivery standards across all partner-led cohorts.
4. Investor Network & Relationship Management
- Build and manage Jasiri's investor network and relationships to connect portfolio ventures with the right sources of follow-on capital.
- Champion Jasiri's distinct dual mandate - commercial discipline alongside measurable impact- ensuring this is clearly understood and valued by investors and partners engaging with the portfolio.
5. Portfolio Oversight & Reporting
- Serve as the primary liaison to the Jasiri Capital Investment Committee for venture review and approvals, accelerator performance reporting, and portfolio escalations.
- Oversee portfolio pipeline health across all active cohorts, ensuring ventures are progressing toward investment readiness and follow-on capital milestones.
- Strengthen venture portfolio data and evidence-based quarterly reporting processes, ensuring timely delivery aligned with the standards expected at Investment Committee and Board level.
- Strengthen venture portfolio data and quarterly reporting, ensuring these are evidence-based, timely, and aligned with the standards expected at Investment Committee and Board level.
- Establish robust portfolio performance monitoring and dashboarding, providing ongoing visibility into portfolio health, growth, and capital mobilisation.
6. Budget & Team Leadership
- Oversee JGA budget development and Jasiri Capital Fund management, partnering closely with the Regional Finance Manager.
- Lead and manage the JGA programme team, building a lean, high-performing team through coaching, clear accountability, and a culture of continuous learning.
7. External Representation & Thought Leadership
- Represent Jasiri in external accelerator, investor, and ecosystem forums, maintaining and strengthening Jasiri's positioning as a leading venture investment platform in East Africa.
- Build thought leadership on East Africa's venture investment landscape, speaking credibly on market trends, capital gaps, and governance standards, and positioning Jasiri as a reference point for key conversations on venture investing in the region.
WHAT YOU HAVE
Education:
- Bachelor's Degree in Business, Finance, Economics, or a related field;
- A Master's degree or MBA is an advantage.
Experience:
- 8+ years of experience in venture capital, impact investing, accelerators, or an adjacent investment ecosystem-building function.
- Proven experience managing external partners or vendors, including setting performance expectations and holding partners to account on contractual and delivery standards.
- Demonstrated experience building and managing investor relationships and capital networks.
- Experience serving as a liaison to an Investment Committee, including preparing credible portfolio performance data and decision-ready reporting.
- Managing and developing a high-performing team.
- Deep familiarity with the East Africa startup and investment ecosystem; existing relationships with investors, DFIs, and ecosystem players required.
Skills and Competencies:
- Strategic judgment: assesses venture portfolio health, identifies risk early, and makes sound capital-related decisions.
- Partnerships management: sets clear expectations with external delivery partners, holds them accountable to agreed standards, and maintains effective, proactive communication that surfaces and resolves issues quickly before they escalate.
- Strong Investment & Financial Acumen: draws on robust financial management expertise to rigorously assess ventures' financial health, funding structures, and overall investment position.
- Investor and Stakeholder Relations: builds credible, lasting relationships with investors, co-funders, and ecosystem players that translate into real capital outcomes, not just venture introductions.
- External presence and thought leadership: represents JGA with confidence, speaking with confidence on investment trends and JGA portfolio opportunities.
- Effective governance and reporting: delivers clear, timely, evidence-based reporting to the Jasiri Executive Committee, Investment Committee and Board.
- Commercial and impact fluency: balances commercial discipline and social impact with equal conviction.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners.
The
Partner Strategy and Delivery Manager
exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme.
You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice.
🔑 You’ll play a key role by...
Programme design and definition
Programme strategy & scoping:
Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives.
Integrated planning & governance:
Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility.
Agile adaptability & BAU transition:
Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU.
Analysis, recommendations and business cases
Problem structuring & root cause analysis:
Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters.
Holistic solution design:
Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward.
Business case ownership:
Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts.
Product & Tech integration:
Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return.
Executive decision support:
Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making.
Programme delivery
End-to-end delivery & cross-functional coordination:
Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations.
Partner alignment & hands-on leadership:
Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps.
Governance, risk & benefit tracking:
Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation.
Stabilisation, BAU transfer & post-implementation review:
Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives.
Team and portfolio contribution
Matrix leadership & coaching:
Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery.
Pillar standards & strategic insight:
Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks.
Cross-operational execution & mobility:
Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation.
🤩 We’d love to hear from you if…
Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
Essential experience working with outsourced operations, suppliers or third party partners.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery.
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover.
Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them.
Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation.
Experience developing or owning high quality business cases, proposals and decision materials.
Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value.
Proven ability to influence leaders, operational teams and external partners across organisational boundaries.
Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme.
Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes.
Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations.
The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues.
Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome.
Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.
A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome.
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change
would be particularly valuable.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally.
Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view.
As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution.
You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need.
You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change.
This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes.
🔑 You’ll play a key role by...
Own your Partner relationships
Relationship & stakeholder ownership
: Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management.
Framework & health oversight
: Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk.
Proactive issue resolution
: Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations.
Lead Partner governance
Monthly review leadership
: Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting.
Governance & action tracking
: Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments.
Quarterly Business Reviews
: Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework
Manage contracts, commercial activity and records
Contract lifecycle and management
: Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable.
Financial oversight & commercial value
: Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes.
Reporting & stakeholder governance
: Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution
Enable operations globally
Operational & strategic alignment
: Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments.
Systemic issue resolution
: Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers.
Contract support & service transition
: Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance.
Deliver goals, improvements and valu
e
Strategic execution
: Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery.
Value & model optimisation
: Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models.
Scalability & best practices
: Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team.
Support engagement, risk and resilience
Partner engagement
: Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity.
Risk, assurance and remediation
: Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays.
Resilience & continuity ownership
: Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites.
Lead through expertise and influence
Autonomous decision-making
: Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations.
Cross-functional influence
: Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders.
Domain expertise & coaching
: Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards.
🤩 We’d love to hear from you if…
Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment.
Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments.
Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences.
Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health.
Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations.
Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates.
Can work with a high level of independence, take ownership of complex problems and drive them through to resolution.
Use data and evidence to explain issues, identify opportunities and influence key stakeholders.
Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority.
Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern.
Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery.
Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team.
Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards.
Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments.
Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams.
Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Develop and maintain the backend capabilities of the Reach Platform across push notifications, SMS, email, and other messaging channels. Work closely with Compliance, Security, Product, Frontend, QA, and third-party providers to support message delivery across the company's global sites.
Responsibilities
Develop the Reach Platform backend and its core capabilities across push notifications, SMS, email, WhatsApp, and other messaging channels. Own architecture design, feature development, performance optimization, reliability, and day-to-day operations for the delivery chain.
Build unified, reliable, efficient, and scalable messaging infrastructure for multiple sites and business lines. Core capabilities include message intake, task scheduling, user routing, channel selection, provider management, frequency limits and safeguards against erroneous sends, priority scheduling, delivery status callbacks, reporting, and effectiveness analysis. Ensure timely and reliable delivery at high volume and under high concurrency.
Improve platform reliability and observability through monitoring, alerts, logs, distributed tracing, and service level objectives (SLOs). Improve the speed of incident detection, diagnosis, and recovery. Plan capacity, run load tests, and optimize the system for large-scale campaigns, traffic spikes, and operational activities.
Collaborate with Product, Frontend, client engineering, QA, Data, Compliance, Security, Procurement, and third-party providers. Deliver compliant messaging capabilities across countries and regions, supporting marketing campaigns, trading alerts, security notifications, one-time passwords (OTPs), and system notifications. Provide stable, efficient, secure, and measurable messaging services for users worldwide.
Requirements
Essential Qualifications
Bachelor's degree or above in computer science or a related field, with at least five years of backend development experience.
Strong proficiency in Go or Java, solid distributed systems design skills, and experience with high-concurrency messaging or queueing systems.
Proficiency with Kafka, including event-driven architectures, consumer group management, and consumer lag monitoring.
Familiarity with Redis caching, rate limiting, distributed locks, and hot-key management.
Familiarity with MySQL schema design and optimization, including table sharding strategies, index optimization, and slow query remediation.
Familiarity with gRPC-based microservice communication and service discovery using Nacos.
Familiarity with Kubernetes deployments and an understanding of horizontal pod autoscaling (HPA).
Strong system design skills and the ability to independently design technical solutions for complex requirements.
A strong sense of ownership and responsibility, with a proactive approach to production alerts and timely incident response.
Proficiency with AI coding tools such as Claude Code, Cursor, or GitHub Copilot, and the ability to use them for coding, code review, debugging, and solution design while improving development efficiency.
Work location:
Kuala Lumpur, Malaysia, or Abu Dhabi, United Arab Emirates.
Preferred Qualifications
Experience developing SMS, email, or push notification systems. Experience with large-scale delivery, task scheduling, channel management, and reliability engineering is especially valuable.
Familiarity with Firebase Cloud Messaging (FCM), Apple Push Notification service (APNs), Amazon Simple Email Service (SES), and major SMS or communications providers. Practical experience with provider quotas, rate limits, delivery callbacks, error analysis, and delivery rate optimization is preferred.
Experience deploying AI capabilities in production, such as intelligent reconciliation, anomaly detection, operations intelligence, analytics, or agent-based workflows.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the team
The Competitive Analysis & Insights function is part of the Platform & Business Analytics department in Sony Interactive Entertainment.
SIE creates extraordinary experiences around play that inspire millions of people to interact with our products and services. Our team supports global product and business partners by developing actionable competitive insights providing essential context to inform strategic decision making.
About the role
The Senior Analyst is responsible for driving and completing competitive analysis projects. They need to be self-motivated and independent, capable of managing multiple projects from start to finish, working with varied sets of product & business partners. Their role is crucial in enhancing our analytical capabilities, output, and influence to inform the successful development, market launch, and operation of SIE products. Working alongside the existing team, their role will combine qualitative judgment with strengthening and elevating the team’s quantitative analysis capabilities.
What you’ll be doing:
Crafting and delivering impactful, actionable competitive market analyses and insights using all relevant sources and employing qualitative and quantitative methods
Contributing to and developing our competitive analysis methodology as this function evolves within SIE, with a focus on quantitative analysis
Assess market developments, competitor performance and platform strategies using relevant data paired with qualitative insight
Managing analysis projects end-to-end, from initial briefing through to final delivery, follow-up, and impact assessment
Developing repeatable analytical workflows and models that combine and validate internal & external data, critically assess evidence, and size markets and opportunities
Managing and developing intelligence assets, including sourcing, processing, aggregating data, providing access, and distributing information
Serving as the point of contact and representative for our team within the broader organisation
Improving research efficiency through responsible adoption and implementation of AI tools
What we are looking for
You're a highly capable market analyst with strongly developed skills in competitive and market analysis and relevant experience in the gaming industry
You’re passionate about the gaming sector and knowledgeable about the PC and Mobile categories, and the latest advancements in technology relevant to gaming
You're a self-starter who can handle high-level project briefs with varying ambiguity and develop, manage and deliver multiple analysis projects in parallel
You're an excellent communicator, crafting compelling narratives and effectively interacting with and influencing diverse stakeholders across all levels of the organisation
You’re a strategic thinker with the ability to translate research into plausible scenarios and business implications
You excel in quantitative and qualitative analysis and pragmatically adapt your approach to anticipate, interpret and meet client needs
You have practical SQL proficiency at extracting and combining data, together with strong spreadsheet modelling skills
You’re able to assess source and data quality, reconcile conflicting evidence and explain uncertainty clearly
You take ownership of project success, leading with passion and investment, and are proactive and hands-on when required
You value and contribute to a diverse team and foster a culture of transparency, curiosity, constructive problem-solving, relationship building and continuous improvement
Requirements
Experience as a senior analyst in the games industry with a strong understanding of the gaming business and its main actors
Proven track record of success in delivering impactful competitive analyses & insight
Proficiency in primary and secondary source research, data management and manipulation using relevant tools
Excellent storytelling and presentation abilities
Strong project management skills to dependably deliver end-to-end projects
Desirable
Experience within a product-related function
Experience engaging with Senior Executives and diverse stakeholder sets
Experience working with market insight and consultancy firms and familiarity with gaming market datasets and their coverage, methodologies and limitations
Experience developing scenario frameworks, competitor response assessments or indicators for ongoing monitoring
Proficiency in written and spoken Japanese would be highly advantageous, though not required
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Belgrade
Job Overview
Wargaming is looking for a
Game Balance Designer
to join the
World of Tanks Console
team. In this role, you will work on the technical aspects of vehicle balancing, ensuring that vehicle collision models and armor configurations are accurate, consistent, and aligned with the game's design requirements.
What will you do?
Create collision models for new vehicles and maintain or update collision models for existing vehicles.
Configure and maintain vehicle armor values using internal development tools and XML files.
Work closely with 3D artists, historical consultants, and other balance designers to ensure the accuracy and consistency of vehicle configurations.
Analyze vehicle geometry and armor layouts to support the implementation of new vehicles and adjustments to existing ones.
What are we looking for?
English proficiency at B2 level or higher.
Extensive experience playing World of Tanks and excellent knowledge of its gameplay mechanics and vehicle characteristics.
Strong technical mindset, attention to detail, and the ability to understand and work with 3D geometry.
Analytical thinking and the ability to translate design requirements into accurate technical implementations.
Good communication and collaboration skills.
What additional skills will help you stand out?
Experience with 3D modeling software such as Maya, 3ds Max, or Blender.
Familiarity with game engines such as Unreal Engine or Unity.
Basic understanding of vehicle armor layouts, historical vehicle designs, or military technology.
Experience working with XML or other structured data formats.
Work mode
Hybrid (3 days of work from the office).
This role is eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
УдалённоseniorМожно работать из любой страны
УдалённоseniorCanada; United States; Comfortable with a high degree of autonomy and the ability to work remotely across time zones
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