Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product.
Why you’ll love this role
High Impact:
You aren't just shipping features; you are shaping the architecture of a global platform used by millions.
Technical Agency:
You will influence team objectives, technical direction, and long-range goals, helping us solve problems of high scope and complexity.
Innovative Culture:
You will get to experiment with and integrate agentic AI into production engineering workflows, moving beyond simple prompt engineering to build resilient, AI-assisted systems.
Autonomy:
You will thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, ensuring every technical decision delivers genuine value to our users.
What you’ll do
Drive Technical Direction:
Design and ship moderate to complex backend features with minimal guidance, making pragmatic choices between modular-monolith code, shared components, or independently operated services.
Raise the Bar:
Advocate for product quality, security, availability, and performance. You will define backend standards for style, maintainability, testing, APIs, and operational readiness.
Mentor & Lead:
Mentor associate and intermediate engineers, remove technical blockers, and improve team delivery practices through code and design reviews.
Operational Excellence:
Diagnose and prevent performance/reliability issues at scale. Participate in incident response and act as a technical owner where appropriate.
AI Integration:
Use AI in production engineering work to improve outcomes, evaluate its effectiveness, and coach others on responsible, high-judgment use.
On Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Deep Backend Expertise:
A strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Adaptability:
Proficiency in modern backend languages and a deep understanding of systems programming. We value the ability to learn and adapt over mastery of a single language.
Architectural Judgment:
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Influence:
Ability to lead through influence, technical judgment, and clear written communication, effectively bridging the gap between product needs and technical reality.
Agentic AI Expertise:
Proven experience building or operating agentic systems in production—moving beyond prompt engineering to architecting loops, tool-use, and error-handling strategies that ensure reliability at scale.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction.
This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses.
You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next.
What you'll do
Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan.
Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage.
Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs.
Hire, mentor and develop regional SME Managers and, through them, the full global team.
Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths.
Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value.
Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy.
Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings.
Build strong relationships with key customers at the technical sponsor and executive level.
Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing.
Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction.
What you'll bring
5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.
Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.
The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.
Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight.
Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns.
Executive presence with technical practitioners, managers and C-level stakeholders.
Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services.
A self-starting, entrepreneurial approach. You don't wait for a playbook; you write it.
How you'll be measured
Global product-category commit attainment and consumption growth.
Time from technical win to first workload in customer’s production environment on SME-engaged opportunities compared with non-engaged opportunities.
SME coverage and engagement speed on the top 10% of opportunities.
Account Team capability lift: fewer escalations and more deals handled without an SME over time.
Product impact: field sentiment on the product feedback process along with field-sourced requirements adopted into the roadmap.
Team health: hiring against plan, manager development, engagement and retention.
About the team
The Subject Matter Expertise (SME) organization is part of GitLab's Solutions Architecture team, a trusted technical partner for the field. SMEs bring the deepest product expertise to GitLab's most complex opportunities and carry customer feedback into conversations about product direction, enablement and value messaging. The team is distributed and all-remote, and relies on clear communication, strong judgment and shared operating practices across regions.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$244,200
—
$409,500 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
• Проектирование, масштабирование и автоматизация инфраструктуры сред Prod/Stage/Test через IaC (Terraform, Ansible);
• Развитие и поддержка кластеров Kubernetes и Docker;
• Развитие пайплайнов в GitLab CI/CD для ускорения доставки кода;
• Развитие мониторинга, логов и алертинга с использованием Grafana, Loki, Sentry;
• Расследование production-сбоев, разбор причин, повышение отказоустойчивости;
• Внедрение DevOps-стандартов, инфраструктурное ревью, помощь разработчикам.
Требования:
• Опыт от 4 лет в роли DevOps / SRE;
• Уверенные знания Linux, Docker, Kubernetes;
• Практический опыт с GitLab CI, Terraform и Ansible;
• Опыт работы с мониторингом Grafana, Loki, Sentry;
• Умение расследовать инциденты и выстраивать отказоустойчивую архитектуру.
Будет плюсом:
• Опыт в Highload / Fintech проектах;
• Знание практик SRE (SLI/SLO, error budget);
• Знание Python, Go или Bash;
• Опыт менторинга или техлидства.
Условия:
• Официальное оформление по ТК РФ, полностью «белая» зарплата;
• Наличие IT-аккредитации (IT-ипотека, отсрочка);
• ДМС после завершения испытательного срока;
• Возможность напрямую влиять на технические решения и развитие инфраструктуры.
ГибридseniorСанкт-Петербург
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
– Владеть фичами от идеи до прода в автономной продуктовой команде
– Строить фронт для AI-продуктов: ассистент врача, AI-рецепционист, пациентские приложения
– Принимать архитектурные решения: NX-монорепо, перформанс, CI/CD
– Писать код с агентами (Claude Code, Cursor)
– Не бояться залезть в бэкенд: SQL, API, трассировка багов через слои
Требования:
– 3+ лет на Angular актуальных версий: standalone components, signals, новый DI
– Продвинутый RxJS + строгий TypeScript в бою
– Опыт архитектуры Angular-приложений на масштабе
– Ежедневная работа с AI-агентами в разработке must have
– Тесты Vitest / Jest
– Английский B1+, свободный русский
Будет плюсом:
– UI для AI/LLM-фич
– Мобильный адаптив на уровне одержимости
– Оптимизация тяжёлых интерфейсов: таблицы, списки, real-time
Условия:
– Продукт, который реально влияет на доступ людей к психиатрической помощи
– Полная удалёнка
– ДМС + спорт после испытательного
– 19 дней отпуска + 4 wellness-дня + 5 дней больничного
– Уроки английского через Preply
– Конкурентная компенсация с понятным ростом
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical initiatives end to end, working across services, APIs, data layers, and integration boundaries to deliver complete solutions.
Your primary strength is building reliable backend systems, designing scalable APIs, and shaping cloud native and event driven architectures. You understand how the broader system fits together and can confidently work across frontend and platform boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build reliable backend systems Design and evolve services, APIs, data models, and asynchronous workflows that support complete customer outcomes.
- Work across system boundaries Navigate frontend applications, backend services, data layers, and platform integrations to deliver complete solutions.
- Set technical direction Bring deep backend expertise while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs around consistency, performance, reliability, and security, balancing immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in backend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Data modelling and databases Strong experience designing and evolving data models, schemas, and access patterns, with an understanding of relational databases, query performance, indexing, migrations, and data integrity.
- Asynchronous and event driven systems Experience building reliable background processing, messaging, and event driven workflows across services and integration boundaries.
- Production reliability The ability to reason about failure modes, concurrency, retries, data consistency, and performance across services and integration boundaries.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely evolving APIs, service contracts, and integrations, including the frontend applications that depend on them.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native applications using serverless services, messaging, asynchronous workflows, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Backend breadth Experience across multiple backend languages, frameworks, or runtime environments, and confidence choosing appropriate tools for the problem.
- Security and tenancy Authentication, authorization, tenant isolation, and secure handling of customer data.
- Frontend competency Working experience with modern frontend frameworks, application state, and API integration.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and performance tuning.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
- Backend and platform systems include Node.js, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational databases, CI/CD, and modern observability tooling. Frontend applications include Angular and modern web technologies.
- You do not need deep expertise in every technology we use. We are looking for deep backend expertise, strong software engineering fundamentals, and confidence applying your experience across languages, frameworks, and system boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n’s most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer’s business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.
You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
WHAT YOU’LL BE DOING
- Own a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
- Build an account strategy for each customer and a footprint across their organization, from IT and engineering teams to senior business and executive stakeholders
- Own retention and expansion targets, driving renewals and growth (upsell/cross-sell) in partnership with Account Executives
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities and measurable outcomes
- Drive onboarding and enablement for technical and business audiences, unblocking implementation and accelerating time-to-value
- Run a strong operating cadence (health checks, exec syncs, QBRs), using usage and health data to proactively spot risks and manage escalations
- Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes and impact
- Partner closely with Support, Solutions Engineering and Product to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable customer feedback to Product and Engineering, and share what you learn with the wider CS team
REQUIREMENTS
🗣 German native speaker: You are a native German speaker with fluent business English, and you are based in Europe (Germany ideal; willing to travel to customers)
🤝 Senior Enterprise Customer Success experience: You’ve owned a small, strategic book of enterprise SaaS customers, going deep on each account, and can run kickoffs, onboardings and QBRs end-to-end
💼 Revenue ownership: You’ve carried a retention and/or expansion target, know your KPIs, and have a track record of renewals and growth
💻 Technical acumen: You lean toward the technical end of the CSM spectrum and can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when to bring in Support.
🏭 DACH enterprise experience: You’ve worked with large German-speaking enterprises (e.g. automotive, manufacturing, retail)
📊 Commercial acumen & value mindset: You translate product usage into measurable outcomes, ROI and executive-ready business cases
🧭 Account strategy & operational rigor: You build account plans, a clear operating cadence and a footprint across large organizations, keeping stakeholders aligned with structure and follow-through
🤝 Senior stakeholder management: You communicate crisply with both builders and executives and are known for building durable, high-trust relationships
🌱 Builder mindset: You enjoy taking ownership and making an impact in fast-changing environments
Nice-to-haves
🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization
🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work
🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.)
🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Задачи:
— Управлять дорожной картой Help Center, включая качество поиска, стратегию статей, AI-резюме и потоки самообслуживания для миллионов клиентов по всему миру
— Повышать уровень автоматизации и удовлетворённости клиентов (CSAT), выявляя возможности для снижения обращений через улучшенное самообслуживание, умный показ и проактивное решение
— Создавать интегрированные с AI поисковые и контентные решения совместно с партнёрами по ML/LLM для повышения релевантности, резюме и контекстных быстрых действий
— Сотрудничать с командами CX Ops, Content Design, Engineering и Data Science для поддержания точных и полноценных знаний на разных языках и регионах
— Определять и отслеживать метрики воронки (Automation Rate, Search AtR, CSAT, уровень эскалации) и использовать данные для приоритизации
— Работать с внутренними платформенными командами и сторонними поставщиками для обеспечения бесшовной интеграции чата, голоса и инструментов агентов
Требования:
— Опыт работы в управлении продуктами не менее 5 лет с продуктами, ориентированными на клиентов, платформами контента или продуктами самообслуживания
— Опыт создания или улучшения поиска, управления знаниями или самообслуживания, желательно с AI/ML-поиском, рекомендациями или RAG retrieval
— Умение определять и использовать метрики поддержки/самообслуживания (автоматизация, снижение обращений, CSAT, эскалация) для принятия решений
— Сильные навыки кросс-функционального взаимодействия с командами контента, инженерии, операций и аналитики без владения полным UX
— Опыт работы с платформами Help Center или базами знаний (Contentful, Zendesk, Freshdesk, Salesforce или аналогичные CMS/инструменты поддержки)
— Ответственное использование генеративного AI с сохранением человеческого контроля для обеспечения готовых к бизнесу результатов и улучшения эффективности, затрат и качества рабочих процессов
Условия:
— Формат работы: удалённо (Remote - India)
— Равные возможности для всех кандидатов без дискриминации
— Возможность получить разумные приспособления для лиц с ограниченными возможностями по запросу
Дополнительно:
— Кандидаты могут подать максимум 3 заявки в течение 6 месяцев
— Соблюдение политики конфиденциальности и арбитража споров при подаче заявки
Задачи:
— Разработка и поддержка интеграционных решений на базе интеграционной шины
— Интеграция систем через брокеры очередей (JMS / Oracle AQ, RabbitMQ, ActiveMQ)
— Использование Kafka как транспорта (без Kafka Streams, Connect и Schema Registry)
— Применение интеграционных шаблонов (Message Router, Splitter, Aggregator, Idempotent Consumer, Dead Letter Channel и др.) с использованием готовых компонентов (Apache Camel, Spring Integration)
— Документирование разработанных решений в Confluence по шаблонам банка
— Передача решений в команду тестирования, специальных требований по покрытию тестами (JUnit 5, Mockito, Testcontainers) нет, достаточно функциональной интеграции
Требования:
— Знание Java 8 или 11 на уровне Senior
— Опыт работы с интеграционной шиной — любой из: WSO2 (идеально), IBM App Connect, Oracle Service Bus, Apache Camel, MuleSoft
— Опыт работы с брокерами очередей: JMS / Oracle AQ (текущий), RabbitMQ, ActiveMQ
— Понимание интеграционных шаблонов из книги «Enterprise Integration Patterns» (Hohpe & Woolf), важно не просто знание терминов, а понимание, как шаблон себя поведёт
— Опыт документирования разработанных систем в Confluence
Будет плюсом:
— Опыт с RabbitMQ и ActiveMQ (в дополнение к JMS)
— Опыт работы с Kafka как транспортом
— Опыт использования Apache Camel или Spring Integration для реализации шаблонов APPLE
Location: Remote, Austria
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Aa Senior Account Executive, you’ll be the primary connection between GitLab and our Commercial & Enterprise customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you’ll run the full sales process: shaping the customer’s journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.
What you’ll do
Report to an Regional Sales Director and own a broad book of Commercial & Enterprise business, from new prospects to growing existing accounts.
Manage the full sales cycle for Commercial & Enterprise prospects, from discovery and solution alignment through negotiation and close.
Support GitLab for Commercial & Enterprise prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
What you’ll bring
Proven success in software sales, ideally in a Enterprise market context, managing a varied book of business.
Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
About the team
The Commercial & Enterprise Sales team focuses on helping growing organizations adopt and expand GitLab’s AI-powered DevSecOps platform across their software delivery lifecycle. You’ll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.
#LI-CW1
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Разработка и развитие backend-сервисов на NestJS
— Проектирование и реализация API и межсервисных взаимодействий
— Деплой и эксплуатация сервисов в Kubernetes
— Работа с асинхронными сценариями (RabbitMQ)
— Использование Redis для кэширования и pub/sub
— Работа с базами данных MySQL, MongoDB, DynamoDB
— Работа с облачной инфраструктурой AWS (в рамках эксплуатации и развития backend-сервисов)
— Участие в code review и технических обсуждениях
— Взаимодействие с QA, iOS, Android и Design командами
Требования:
— Опыт от 8 лет в роли Backend-разработка (НЕ фриланс)
— Опыт работы с контейнеризацией и оркестрацией K8s от 3 лет
— Опыт работы от 2 лет с AWS: EKS, RDS, DynamoDB, S3
— Опыт Backend-разработки highload сервисов от 2 лет
— Опыт работы от 6 лет с Node.js и TypeScript: event loop, streams, memory management
— Опыт работы от 1 года с гибридным хранилищем: MySQL, Redis, MongoDB, DynamoDB – каждая БД под свою задачу
— Опыт с распределёнными системами: очереди, консистентность, отказоустойчивость
— Опыт использования LLM в работе обязательно
— Гражданство РФ / РБ
Условия:
— Fully remote work format
— Оплачиваемый отпуск 28 календарных дней
— 100% оплата больничного
— Работа в продуктовой IT-компании
Задачи:
— Разработка и развитие backend-сервисов на NestJS.
— Проектирование и реализация API и межсервисных взаимодействий.
— Деплой и эксплуатация сервисов в Kubernetes.
— Работа с асинхронными сценариями (RabbitMQ) и кэшированием (Redis).
— Поддержка и оптимизация баз данных: MySQL, MongoDB, DynamoDB.
— Участие в code review и взаимодействие с QA, iOS/Android и Design командами.
Требования:
— 8+ лет опыта в backend-разработке (не фриланс).
— 6+ лет опыта с Node.js и TypeScript.
— 3+ года опыта с Kubernetes.
— 2+ года опыта с AWS (EKS, RDS, DynamoDB, S3).
— Опыт разработки highload-сервисов и распределённых систем.
— Обязателен опыт использования LLM в работе.
Условия:
— Fully remote.
— 28 календарных дней оплачиваемого отпуска.
— 100% оплата больничного.
— Работа в продуктовой команде.
Задачи:
— Разработка бэкенда на Python
— Работа с Prompt Engineering и Agentic AI (LangChain)
— Разработка Agent Skills и Tools
— Работа с SQL и Snowflake
— Работа с Cortex Analyst, Text-to-SQL / Intent-to-SQL
Требования:
— Английский B2+
— Опыт разработки бэкенда на Python
— Опыт Prompt Engineering
— Опыт с Agentic AI, предпочтительно LangChain
— Опыт с Agent Skills и Tools
— Опыт работы с SQL
— Опыт работы со Snowflake
— Опыт работы с Cortex Analyst
— Опыт работы с Text-to-SQL / Intent-to-SQL
— Опыт с DeepEval (желательно)
— Опыт с MLflow instrumentation (желательно)
— Опыт тюнинга стоимости и производительности (желательно)
— Опыт с metrics cache и pre-aggregation (желательно)
— Опыт в DataOps / Data Platform (желательно)
— Понимание архитектуры semantic-layer (желательно)
— Опыт в Pharma Commercial (желательно)
Условия:
— full-time
— Долгосрочное сотрудничество
Задачи:
— Умение разворачивания схемы “router-on-the-stick” с нуля
— Умение диагностировать и локализовывать сетевые ошибки, определять причину неисправности и собирать необходимую диагностическую информацию
— Умение устанавливать ОС семейства Windows, Linux
— Понимание процесса ручного тестирования и работы с обнаруженными дефектами
— Опыт работы с анализаторами трафика (tcpdump, Wireshark), умение анализировать сетевой трафик при диагностике неисправностей
— Опыт функционального или интеграционного тестирования сетевого ПО/оборудования
Требования:
— Гражданство и локация РФ
— Опыт работы от 3х лет
— Глубокий опыт работы на сетевом направлении
— Знание принципов построения сетей передачи данных, основных протоколов маршрутизации, стека TCP/IP
— Практический опыт работы с сетевым оборудованием (L2/L3-коммутаторы, маршрутизаторы, файрволлы различных вендоров)
— Знание протоколов и технологии VLAN, STP, RSTP, ARP, DHCP, DNS, Port security
— Понимание принципов работы NAT и firewall
— Опыт работы в командной строке и опыт администрирования Unix-подобных операционных систем (настройка сети, работа с файловой системой, установка пакетов и тд)
— Опыт развертывания различных сервисов под Linux (dns, dhcp, web, database, NAS)
— Базовые знания: VRF, BGP, OSPF, RIP, QoS, LACP, IPSEC, 802.1X, NTP, SMTP, POP3 и т.п.
Условия:
— Удалённая работа
— full-time
Задачи:
— Самостоятельное решение сложных и абстрактных задач тестирования
— Взятие на себя ответственности за QA-активности
— Поддержка и наставничество других членов команды
— Проактивное взаимодействие с разработчиками, аналитиками и бизнес-стейкхолдерами
— Открытое и уверенное общение внутри команды
Требования:
— 7–10+ лет соответствующего опыта в QA / тестировании, предпочтительно на старших консультантских ролях
— Сильный практический опыт в области платежей в банковской сфере
— Глубокое понимание платежных потоков, процессов и сквозного тестирования платежей
— Сильный практический опыт в функциональном, регрессионном, ручном, автоматизированном и бэкенд-тестировании
— Практические знания Java
— Опыт автоматизированного тестирования с использованием Selenium
— Опыт тестирования сложных бэкенд-систем и интеграций
— Уровень английского языка B2+
— Открытость, коммуникабельность и проактивность
Условия:
— Full-time
— Долгосрочное сотрудничество
Задачи:
— Проводить функциональное, интеграционное, системное и регрессионное тестирование.
— Анализировать требования, выявлять риски и определять необходимый объём тестирования.
— Находить и локализовывать дефекты, анализировать логи и системное поведение.
— Разрабатывать и поддерживать автотесты на Python.
— Автоматизировать рутинные QA-задачи с помощью скриптов и AI.
— Создавать AI-агентов и интегрировать AI с инструментами тестирования.
— Искать и внедрять новые подходы для оптимизации QA-процессов.
— Взаимодействовать с разработчиками, Product Manager и другими участниками команды.
Требования:
— Практический опыт применения AI в QA — ключевой критерий.
— Умение применять AI для автоматизации и оптимизации реальных QA-процессов: создавать AI-агентов, интегрировать AI с инструментами тестирования и находить новые сценарии его применения.
— Опыт работы в QA от 3 лет.
— Опыт разработки и поддержки автотестов на Python или другом языке программирования.
— Опыт тестирования desktop-приложений желателен, но не обязателен.
— Понимание техник тест-дизайна и процессов разработки ПО.
— Понимание клиент-серверной архитектуры, API и работы с логами.
— Способность самостоятельно организовать тестирование и определять достаточность покрытия.
Условия:
— Full-time, полностью удалённый формат.
— Международная продуктовая команда.
— Возможность влиять не только на качество продукта, но и на QA-процессы и инструменты.
— Возможность развивать автоматизацию и AI-подходы в тестировании.
О компании:
FANzino — B2B-провайдер игр нового формата в мире онлайн-гемблинга.
Задачи:
— Собирать новые игры на общем игровом движке: игровое поле, ставки и фишки, история раундов, анимации выигрыша и другие игровые механики.
— Разрабатывать 2D-сцены на Pixi.js и 3D-бонус-игры на Three.js / react-three-fiber, включая работу с собственными GLSL-шейдерами.
— Интегрировать Rive-анимации и управлять их state machine непосредственно из игровой логики.
— Синхронизировать интерфейс с игровым раундом в реальном времени: фазы игры, приём ставок, результаты и выплаты приходят по WebSocket, в том числе корректно обрабатываются после переподключения.
— Развивать и оптимизировать видеоплеер: работа с задержкой, восстановление потока и метрики качества.
— Добиваться плавной и стабильной работы игр на мобильных браузерах.
— Работать совместно с game- и motion-дизайнерами: интегрировать и доводить ассеты до production-ready состояния, а также улучшать и упрощать их рабочий пайплайн.
Требования:
— Уверенный опыт работы с React и TypeScript: hooks, Suspense, оптимизация рендеринга.
— Практический опыт работы с Canvas/WebGL и библиотеками Pixi.js, Three.js или аналогами.
— Понимание принципов построения real-time интерфейсов: WebSocket, переподключения, обработка событий, приходящих не по порядку.
— Опыт работы со state management: Jotai, Zustand, Redux или аналогами.
— Опыт написания тестов: Vitest/Jest, Testing Library.
— Понимание frontend-архитектуры и умение самостоятельно принимать технические решения.
— Умение оптимизировать производительность сложных интерактивных интерфейсов.
Будет плюсом:
— Опыт работы с Rive: state machines, inputs, events.
— Знание GLSL и опыт написания/оптимизации шейдеров.
— Опыт работы с видео в браузере: HLS, WebRTC, MSE.
— Опыт оптимизации рендеринга: batching, texture atlases, управление памятью на мобильных устройствах.
— Опыт работы с Blender, экспортом 3D-моделей и анимаций.
Личные качества:
— Умение работать в команде и эффективно взаимодействовать с разработчиками, дизайнерами и другими специалистами.
— Ответственность за результат и внимание к деталям.
— Умение самостоятельно разбираться в сложных технических задачах и находить решения.
— Способность доводить задачи до конца и отвечать за качество результата.
— Проактивность: вы не просто выполняете поставленные задачи, а предлагаете улучшения и помогаете развивать продукт.
— Готовность работать с быстро меняющимися задачами и осваивать новые технологии.
Условия:
— Работа из офиса на Кипре (Лимассол).
— Компенсация питания в офисе.
— Официальное оформление по ТК Кипра.
— 4 дополнительных day off.
— Отсутствие легаси — продукт и игровую платформу строим с нуля.
— Возможность влиять на архитектуру и технические решения продукта.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
We're looking for a Senior Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office).
This role sits in our Consumer Org, where you'll work on recommendation problems with direct, measurable impact on how customers discover relevant content. You’ll collaborate with experienced scientists and engineers across DoorDash, Deliveroo and Wolt, learning from multiple recommendation systems while helping shape the next generation of the experience.
What You'll Be Doing
Design, develop and improve recommendation, ranking and retrieval models that surface relevant restaurants, dishes, items and content to customers.
Own applied ML problems end to end: frame the problem, analyze data, develop models, define offline evaluation, run experiments and monitor production performance.
Develop methods that balance relevance with product and customer needs, such as diversity, availability, business constraints and changing user intent.
Collaborate closely with Software Engineers, ML Engineers, Product Managers and Analysts to turn scientific insights into reliable customer-facing products.
Evaluate and apply state-of-the-art ML methods where they meaningfully improve recommendation quality, robustness or efficiency.
Contribute to a high bar for applied-science practice through technical reviews, knowledge sharing and thoughtful experimentation.
What You'll Need to Thrive
You have substantial hands-on experience applying machine learning to real-world problems and a track record of bringing models from development into production; a PhD with relevant applied research experience is equally welcome.
You have experience with recommendation systems, ranking, retrieval, personalisation, or closely related ML problems.
You can independently turn an ambiguous customer or product problem into a well-scoped ML approach, make sound trade-offs and drive it to a measurable outcome.
You are proficient in Python and experienced with modern ML frameworks and large-scale data processing.
You understand how to evaluate ML systems rigorously, including offline metrics, experiment design and interpreting online results.
You communicate complex technical ideas clearly and work effectively with cross-functional partners.
Why Join Us?
At Deliveroo, you'll do work that matters—solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you're rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our Tech Blog.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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В рамках длительного проекта требуется Senior аналитик для команды КХД, занимающейся расчетом кредитного риска по кредитному портфелю корпоративных заемщиков и ценных бумаг банка согласно внутренним рейтингам и требованиям Банка России (483-П). В задачи входит разработка и доработка витрин данных, создание промышленной базы дефолтов с необходимыми атрибутами, а также интеграция исторических данных в текущие процессы. Аналитик будет взаимодействовать с бизнес-заказчиками, проектировать логическую и физическую структуру витрин, составлять детальную документацию (FSD, Source2Target), обеспечивать контроль качества данных и проводить проверку системных интерфейсов (ПСИ). Требуется высшее образование в естественнонаучной, технической или экономической области, опыт работы с хранилищами данных и Data Lake не менее 3 лет, глубокие знания SQL (Oracle, PostgreSQL), умение читать PL/SQL, опыт проектирования баз данных и понимание архитектуры DWH. Необходимы навыки описания потоков загрузки данных, составления технической документации, опыт работы с ETL-инструментами (желательно Informatica Power Center), взаимодействия с бизнес-заказчиками, управления командой от 2 человек, проведения согласования FSD и Code Review, а также понимание целей ПМИ и ПСИ. Опыт работы с трекинговыми системами, включая JIRA, также обязателен. Приветствуется знание принципов отчетности для регуляторов, понимание понятий PD, LGD, EAD, EL, а также опыт работы в финтехе в DWH-команде не менее 5 лет.
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seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief