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Location: New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director, Indirect Tax to support our mission. About the Team The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. Our Tax team owns Patreon's global tax obligations end to end, partnering closely with Product, Engineering, and the rest of Finance to build scalable processes that keep pace with a fast-growing, international creator platform. About the Role The Director, Indirect Tax is responsible for all indirect taxes across all aspects of the business. Think marketplace sales taxes, ESS, VAT, GST, JCT, etc. This role will be very hands-on and play an integral part in all aspects of tax operations, from collections through remittance. As a Director, you will work closely with Product and Engineering teams as well as the Finance team, to scope, design, and enhance the way our product handles indirect taxes. Key Responsibilities: - Join a small but mighty tax team guiding a fast-growing, world-class Creator-oriented company. - Be our expert on all things indirect tax. - Lead the preparation of indirect tax returns as well as supporting calculations, work-papers, and payments, ensuring all external deadlines are met. - Be able to clearly explain our tax obligations to internal and external stakeholders, and help build a path towards full compliance with those obligations. - Act as a first point of contact for organization and Creator/Patron tax queries. Help develop resources to allow Patrons and Creators to understand and comply with tax obligations across the world. Do the best we can to demystify what should be a pain-free and straightforward process. - Keep abreast of legislative updates and initiate changes on our platform to ensure compliance. - Manage tax controversies, including providing response to various information document requests from tax authorities, coordinate with local tax advisors on reviews, strategize the audit plan and quantify tax/reserve impact to financial statements. - Prepare monthly account reconciliations and reporting schedules, providing commentary and variance analysis. - Work closely with management and external auditors to ensure the company is compliant with the latest accounting guidance, FAS 5 reserves and SOX. - Research and analysis identifying and exploring indirect tax opportunities and exposures related to global footprint expansion, systems and controls, refunds and cash flow management and projections. - Be curious. Have a desire to innovate on behalf of Creators worldwide. About You - 10–12+ years experience in indirect tax. - Intimate knowledge of VAT/GST and similar transaction taxes. - Prior experience with electronically supplied service providers and marketplace providers. - Strong experience and knowledge in U.S. GAAP, FAS 5, and internal controls. - Experience with informational reporting (Forms 1099, 5471, etc.). - Direct prior experience with interpretation and application of developing law. - Proven success in tax controversy management and settlement. - Previous experience performing tax research and providing technical advice on U.S. state and international tax issues. - Self-starter, with the ability to manage multiple deadlines and responsibilities. - Team leader, able to shepherd projects from beginning to end. - Demonstrated ability to work effectively in a fast-paced, deadline-driven environment. - Detail-oriented and able to effectively organize and manage multiple responsibilities. - High level of honesty, integrity, commitment, and responsibility to day-to-day work. - Superior written and verbal communication skills, with strong interpersonal skills. - Experience with NetSuite; outsourced sales tax providers a plus. - Team player, with a positive attitude, who is pro-active and owns accountability. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fast Track Onboarding Specialist (L2). About the job Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. Responsibilities In this role, you’ll: Provide personalized onboarding support for customers who sign up for our Fast Track Packages. Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. Able to provide compliance guidance for all A2P products. Manage Onboarding SLAs and credit utilization for each product Partner with operations teams to scale onboarding volumes per assigned customer Join weekly calls with customers to report metrics and review any open items or additional onboarding needs Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio. Draw the Owl: Assess the nature of product or service issues and resolve basic level problems Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly. Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Ability to work in rotational shifts 8:00am to 5pm Bogota time Able to manage daily caseload and respond within SLAs A2P compliance experience Experience Required: 2 plus Years specializing in at least one a2p products Previous experience working directly with clients Ability to prioritize tasks and effectively project manage Ready to take own up to 12 customer accounts You’re empathetic and customer centric to the core. You’re a clear verbal and written communicator. You’re introspective and committed to continuous self-improvement. You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals. You’re able to complete tasks in core areas within SLAs. Desired: Familiarity with Google workspace(Google docs, Google sheets, Gemini) Familiarity with reporting tools Prior experience implementing a2p phone number types Understand general CTIA guidelines and some international regulatory requirements Able to effectively prioritize tasks and multi-task Comfortable owning and leading calls Experience handling tasks within a desired SLA Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Serbia About MariaDB MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Role You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. You should have experience working on distributed software solutions and have a strong background working with on-premise and cloud-based solutions. You will also be responsible for managing a number of Software Engineers on the project. Java Senior Software Engineer Here at MariaDB, we are seeking a highly motivated and experienced Java Senior Software Engineer to lead the development of our highly scalable, geo-distributed, and highly performant database solution. This role requires a strong background in distributed software solutions, experience with both on-premise and cloud-based environments, and proven leadership abilities. You’ll be joining a small, highly skilled team where your work will have a direct impact. Expect to dig deep into replication, sharding, concurrency, and performance optimization—making our systems faster, smarter, and more resilient. You’ll collaborate globally, contribute to open source, and push the limits of what a distributed database can do. What You’ll Do Ensure the scalability, performance, and reliability of the database system. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex issues in distributed environments. Profile, debug, and fine-tune performance with tools like JFR, JMC, async-profiler and VisualVM—and your own tricks. Keep code clean and reviewable with Git. Develop and optimize the data structures for providing the best experience accessing data in high data-intensive scenarios. Implement the best way to store data to disk and send data over the network to other nodes (including failure handling and recovery after failures). Implement and integrate algorithms for high availability of the whole cluster. Investigate flaws in data consistency algorithms, which may require thorough debugging either on multi-node clusters and in low-level byte-represented data. What You Bring 4+ years of experience in Java programming. Deep knowledge of concurrency in Java and Java Memory Model and/or of concurrency model in other programming systems. Excellent Java SE knowledge including IO, JVM internals, etc. Experience with SQL databases. Experience in troubleshooting Java applications and/or databases. Excellent leadership, problem-solving, and debugging skills. Experience working effectively in a fast-paced, collaborative environments. Deep SQL knowledge (MariaDB/MySQL/PostgreSQL/Apache Ignite/GridGain) and passion for distributed systems (Raft, MVCC, ACID etc). Understands MVCC and P2PL, and the difference between Snapshot Isolation and REPEATABLE READ. The following may be a strong plus: Experience with NoSQL and/or distributed databases. Experience with building highload distributed systems and algorithms. Experience with Docker, Kubernetes and/or public Cloud (AWS, GCE, Azure, etc.) Open-source contributions, automation expertise, or performance/load testing. Active use of AI. Location Remote – Georgia, Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain, Armenia, Cyprus. Why You’ll Love It Here A globally distributed team where your work is tangible, valuable and appreciated. Remote or Hybrid work options (location dependent) Projects that stretch your skills and make an impact at scale. Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Location: Remote - Georgia About MariaDB MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Role You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. You should have experience working on distributed software solutions and have a strong background working with on-premise and cloud-based solutions. You will also be responsible for managing a number of Software Engineers on the project. Java Senior Software Engineer Here at MariaDB, we are seeking a highly motivated and experienced Java Senior Software Engineer to lead the development of our highly scalable, geo-distributed, and highly performant database solution. This role requires a strong background in distributed software solutions, experience with both on-premise and cloud-based environments, and proven leadership abilities. You’ll be joining a small, highly skilled team where your work will have a direct impact. Expect to dig deep into replication, sharding, concurrency, and performance optimization—making our systems faster, smarter, and more resilient. You’ll collaborate globally, contribute to open source, and push the limits of what a distributed database can do. What You’ll Do Ensure the scalability, performance, and reliability of the database system. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex issues in distributed environments. Profile, debug, and fine-tune performance with tools like JFR, JMC, async-profiler and VisualVM—and your own tricks. Keep code clean and reviewable with Git. Develop and optimize the data structures for providing the best experience accessing data in high data-intensive scenarios. Implement the best way to store data to disk and send data over the network to other nodes (including failure handling and recovery after failures). Implement and integrate algorithms for high availability of the whole cluster. Investigate flaws in data consistency algorithms, which may require thorough debugging either on multi-node clusters and in low-level byte-represented data. What You Bring 4+ years of experience in Java programming. Deep knowledge of concurrency in Java and Java Memory Model and/or of concurrency model in other programming systems. Excellent Java SE knowledge including IO, JVM internals, etc. Experience with SQL databases. Experience in troubleshooting Java applications and/or databases. Excellent leadership, problem-solving, and debugging skills. Experience working effectively in a fast-paced, collaborative environments. Deep SQL knowledge (MariaDB/MySQL/PostgreSQL/Apache Ignite/GridGain) and passion for distributed systems (Raft, MVCC, ACID etc). Understands MVCC and P2PL, and the difference between Snapshot Isolation and REPEATABLE READ. The following may be a strong plus: Experience with NoSQL and/or distributed databases. Experience with building highload distributed systems and algorithms. Experience with Docker, Kubernetes and/or public Cloud (AWS, GCE, Azure, etc.) Open-source contributions, automation expertise, or performance/load testing. Active use of AI. Location Remote – Georgia, Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain, Armenia, Cyprus. Why You’ll Love It Here A globally distributed team where your work is tangible, valuable and appreciated. Remote or Hybrid work options (location dependent) Projects that stretch your skills and make an impact at scale. Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Location: Barcelona, Spain Workplace: hybrid ⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Travel Advisor Intern to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients. 🚤 The role We’re looking for a Travel Advisor Intern to join our crew in Barcelona. In this role, you will play a key part in the Italian Market of the Sales Team, a business unit of around 40 people, managing Italian-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). 🧭 What you bring aboard You are bilingual Italian and fluent in English . Ideally with successful previous working experience in customer-facing roles. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: January 11th, March 1st, or May 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀 Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊

Location: Barcelona, Spain Workplace: hybrid ⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Junior Sales Executive to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients. 🚤 The role We’re looking for a Junior Sales Executive to join our crew in Barcelona. In this role, you will play a key part in the French Market of the Sales Team, a business unit of around 40 people, managing French-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). 🧭 What you bring aboard You are bilingual French and fluent in English . Ideally with successful previous working experience in customer-facing roles. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: March 1st, or May 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀 Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊

Location: Barcelona, Spain Workplace: hybrid ⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Junior Sales Executive to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients. 🚤 The role We’re looking for a Junior Sales Executive to join our crew in Barcelona. In this role, you will play a key part in the Spanish Market of the Sales Team, a business unit of around 40 people, managing Spanish-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). 🧭 What you bring aboard You are bilingual Spanish and fluent in English . Ideally with successful previous working experience in customer-facing roles. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: March 1st, or May 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀 Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring an Assistant Account Manager to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role We’re looking for an Assistant Account Manager to join our Supply crew in Barcelona. In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). You will integrate the Supply team , a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets. Working along with our Account Managers, you will play a key part in guiding our boat owners through the journey with us , and collaborating closely with the Sales and Customer Experience crew members across teams to deliver a high-quality experience. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat With the guidance of your manager, you will perform the following tasks: 1) Onboarding new partners (80%) You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works. 2) Side missions (20%) You will be in take part on various operational tasks, including but not limited to: Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use). Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations. 🧭 What you bring aboard To be able to communicate with customers, you are bilingual in French and speak fluently English . You have ideally a first experience (internship or student / summer job) in a customer facing role. Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation! You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction; You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager and a Business Case We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: January 7th or mid April 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring an Assistant Account Manager to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role We’re looking for an Assistant Account Manager to join our Supply crew in Barcelona. In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). You will integrate the Supply team , a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets. Working along with our Account Managers, you will play a key part in guiding our boat owners through the journey with us , and collaborating closely with the Sales and Customer Experience crew members across teams to deliver a high-quality experience. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat With the guidance of your manager, you will perform the following tasks: 1) Onboarding new partners (80%) You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works. 2) Side missions (20%) You will be in take part on various operational tasks, including but not limited to: Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use). Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations. 🧭 What you bring aboard To be able to communicate with customers, you are bilingual in Spanish and speak fluently English . You have ideally a first experience (internship or student / summer job) in a customer facing role. Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation! You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction; You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager and business case We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: April 2027 Duration: 4 months Salary: 1 823 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Barcelona, Spain Workplace: onsite ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring Assistant Account Managers to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role We’re looking for Assistant Account Managers to join our Supply crew in Barcelona. In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). You will integrate the Supply team , a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets. Working along with our Account Managers, you will play a key part in guiding our boat owners through the journey with us , and collaborating closely with the Sales and Customer Experience crew members across teams to deliver a high-quality experience. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat With the guidance of your manager, you will perform the following tasks: 1) Onboarding new partners (80%) You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works. 2) Side missions (20%) You will be in take part on various operational tasks, including but not limited to: Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use). Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations. 🧭 What you bring aboard To be able to communicate with customers, you are bilingual in Italian and speak fluently English . You have ideally a first experience (internship or student / summer job) in a customer facing role. Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation! You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction; You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager with a Business Case We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: January 7th or April 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About Nebius Academy and Nebius Science Nebius Academy is Nebius’s education and research initiative. It offers advanced programs in machine learning and generative AI, supports academic research through cloud grants, and works with universities and research institutions around the world. Nebius Science is the research media lab within Nebius Academy. We cover AI research, AI-driven science, and the people and ideas shaping both fields. Since launching in 2026, Nebius Science has highlighted the work of our researchers, covered major AI conferences and emerging research trends, and developed joint editorial projects with recipients of Nebius research grants. Our work spans original features, technical explainers, weekly Paper Picks, research webinars, the Nebius Science Paper Club, and interviews with leading researchers. Our goal is to make serious research accessible without flattening its complexity, and to create a meeting point for researchers, engineers, and the wider scientific community. The role Nebius Science is looking for an AI Science Writer based in the EU. This is an ongoing contract role with a fixed monthly retainer and opportunities for growth, including the potential to transition to a full-time position at Nebius. You may be an AI/ML researcher or engineer who moved into journalism, a computer science graduate with substantial editorial experience, or a technical writer who has worked directly with research teams. Whatever your path, you should be able to read a technical paper, understand the underlying method, assess its limitations, and turn it into a clear and compelling story. A central part of the role will be producing weekly reviews of new AI models, architectures, and in-house research. You should be able to identify what is genuinely new and explain how it works creatively across a range of formats. These reviews can be visual as well as written. You will be expected to develop clear, engaging infographics, diagrams, charts, and other multimedia elements, creating them yourself by using AI tools where appropriate or working with designers and multimedia producers. Your responsibilities will include: Produce scientific and technical reviews of new AI models, architectures, papers, in-house research and trends. Turn model architectures and complex technical ideas into clear visual narratives by developing infographics, diagrams, charts, and other multimedia components for your stories. Interview researchers, engineers, founders, and scientific leaders. Cover major research conferences, emerging fields, and important debates across the AI ecosystem. Write and edit across formats, including analytical reports, features, interviews, explainers, newsletters, webinar scripts, and social content. Host or moderate research webinars, interviews, and other on-camera formats. Work with researchers to verify technical claims while preserving a clear editorial voice. Collaborate with designers and multimedia producers on more complex visual stories. Experiment with models, agents, coding, and automation to improve research, editorial, and visual-production workflows. We expect you to have: Have professional or academic experience in AI/ML research, machine learning engineering, or a closely related technical field. Have a degree in computer science, machine learning, mathematics, physics, engineering, computational science, or another relevant technical discipline. Be comfortable reading papers, inspecting model architectures, comparing results, and discussing technical details directly with researchers. Have strong visual instincts and be able to explain technical mechanisms through diagrams, infographics, charts, or other multimedia formats. Write with precision and flair, using LLMs to support your work, not to do the writing for you. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Limassol, Cyprus Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe. Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. We are looking for a hands-on, high-ownership Product Manager to drive our core automation engine for KYC and document verification. Your mission is clear: replace manual operational work with intelligent automation. You will focus on optimizing how we read, analyze, obscure, and fraud-check documents using OCR, computer vision, LLMs, and custom ML models. One of your main focuses will be online assisted online verification. This is a heavy back-end, high-efficiency role — there’s virtually no consumer UI/UX or A/B testing here. You will sit at the intersection of complex technical systems, internal stakeholder needs (primarily Customer Success Managers), and rapid AI-driven automation. If you are a former Software Developer, QA Engineer, or Technical Specialist who transitioned into Product Management, thrive in fast-moving environments, and know how to practically leverage modern AI/LLM tools to solve real-world problems — this role is for you. What You Will Be Doing: Own the end-to-end product roadmap for converting manual document processing tasks into high-accuracy automated pipelines (text extraction, data masking, fraud/forgery detection). Identify practical, high-value applications for computer vision, OCR, and LLMs/AI agents to structure unstructured document data across various formats and regions. Act as the primary technical point of contact for internal stakeholders (CSMs and Sales team). Rapidly analyze incoming requirements, evaluate technical feasibility, and translate them into actionable specifications for ML and backend engineers. Support audits and certification following regulation and clients' standards. Own prioritization, sprint execution, and direct delivery to production. Define, track, and optimize core performance metrics (automation rate, precision, recall, processing latency) using SQL and internal data tools. Personally test and validate product behavior, data extraction accuracy, and edge-case workflows. About You: Strong background, preferably as a former Software Developer, QA Engineer, or L3 Technical Specialist who has transitioned into Product Management (3+ years in PM/TPM roles). Deep understanding of API architectures, microservices, automation frameworks, and backend data processing pipelines. You don't need to train ML models yourself, but you must understand how computer vision, OCR, and LLM/prompt engineering work in practice — knowing what is technically possible, what is hype, and how to evaluate accuracy. Demonstrated experience replacing manual human tasks with automated software solutions (in FinTech, RegTech, Logistics, or any data-heavy domain). Comfortable writing SQL queries to analyze system accuracy, uncover edge cases, and measure performance metrics. Comfortable operating in a lean, fast-paced environment (no big-corp bureaucracy) with high autonomy and rapid feedback loops. Ability to break down complex technical trade-offs into structured, client-friendly logic for internal CSMs and commercial teams. Fluent English. Nice to Have: Direct experience with document processing, KYC/AML workflows, or fraud detection systems. Practical experience applying LLMs/agents to solve unstructured data extraction challenges. Software Development background will be a huge advantage. Why You’ll Love Working Here: No endless meetings about button colors or UI layouts — you will be solving complex, high-throughput backend engineering challenges. Measurable success metrics — every feature you ship directly increases automation percentages and cuts operational costs. Direct access to ML and backend engineers with minimal hierarchy and zero red tape. What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA Interview -> Interview with Lead KYC Product Manager -> Interview with Lead Automation Product Manager . Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX San Franciso, CA Washington, D.C. About the role Cloudflare is looking for a highly experienced and visionary new leader of its Global Trust and Safety team. In pursuit of its goal to “help build a better Internet,” Cloudflare operates one of the world’s largest and most important cloud networks. Maintaining the high level of trust between the Company and our customers, partners, and the larger Cloudflare community is critical. Our Trust and Safety team operates in a dynamic environment to implement policies that further this trust, responding to legal requests for information about our customers and use of our network, assisting Cloudflare employees implementing security and compliance programs, and supporting our customers, their users, and complaining parties to address claims of abuse. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with and are willing to roll up their sleeves to fix them. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and believes that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you'll do In this role, you will lead Cloudflare’s team of investigators and engineers who process requests for information and abuse reports through a system of automated systems and manual escalation protocols. You will be expected to provide vision for the team, developing new ways to build trust in Cloudflare’s network, consistent with Cloudflare’s principles. You will create and maintain clear policies, identify appropriate areas and mechanisms for automation, and ensure consistent and fair application of Cloudflare’s standards. You will be responsible for identifying and recruiting top talent to your team and engaging with leaders across the organization, including the Legal, Policy, Security, Communications, Support, Product and Engineering teams. You will also represent the company externally with industry peers and government officials, and help identify potential trust and safety related partners and engagements. Based on the variety of products offered by Cloudflare and the complexity of global legal standards covering requests for information and abuse, the right candidate will have technical expertise, be able to create policies and protocols that account for this complexity, effectively manage a global team responsible for implementing those changing policies, and develop creative solutions that take advantage of Cloudflare’s tools to improve trust and safety functions across the company. You will be expected to solve hard problems under pressure, often with senior executives and internal experts, and clearly communicate your vision to stakeholders across the company. Responsibilities: Help design and build a trust and safety function for a highly technical company that is designed for the age of AI. Build, develop, and manage a world-class globally-distributed team that operates 24/7/365. Create and maintain processes and policies for handling legal requests and abuse complaints. Ensure consistent, timely, efficient, and fair application of those policies across a variety of circumstances and locations, incorporating AI-powered automation and processing, Liaise with senior company leaders, attorneys, engineers, and security staff inside Cloudflare to address circumstances that arise with regard to operation of the Trust & Safety team. Work with engineers to create and improve automated tools to drive improvements and increase efficiencies. Partner with the Policy, Legal, and Product teams to develop and implement policies and guidelines that can be enforced in a scalable fashion. Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor. Take responsibility for online fraud and safety concerns, including but not limited to account security, safety concerns and user trust. Represent the company externally with industry groups, government officials, enterprise customers, and members of the press to explain Cloudflare’s approach to Trust and Safety. Maintain and build upon Cloudflare’s transparency reporting process by identifying new areas of interest and information that we should be sharing with the public to maintain trust. Desirable Skills, Knowledge, and Experience: 15+ years relevant experience demonstrating leadership in Trust and Safety, fraud, risk management, threat intelligence,  or customer support roles developing and implementing policies to address requests for information and abuse complaints at scale. 8+ years experience managing a large team effectively with a strong desire to help others learn and grow. Experience working with law enforcement and legal requests for customer information. Deep technical experience understanding how the Internet works. Understanding of the Internet ecosystem and the roles and functions of the various types of online service providers. Experience in assessing, analyzing, and resolving complex and sensitive issues, often under considerable time pressure.  You must have demonstrated the ability to thrive in crisis management. Experience with analytics and experience solving problems using data and providing practical business insights. Experience working closely with c-suite level executives. Significant awareness of existing and emerging approaches to law enforcement access and intermediary liability to be able to engage on such issues at a very high level. A global network of contacts --you can reach the right people quickly to help solve problems that you can’t solve directly. Experience working on international issues with a global mindset. Strong communication skills across technical and non-technical audiences. Excellent collaboration and consensus-building skills. Ability to prioritize and multitask; ability to adapt to a fast-moving environment. Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $325,000 - $447,000. For Washington D.C. based hires: Estimated annual salary of $311,000 - $427,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰Competitive base salary and stock options | Benefits Help build the future of customer operations We’re on a mission to make money work for everyone. Operations is at the heart of that mission. It’s where we help millions of customers, solve complex problems and keep Monzo safe. Now, we’re redesigning how customer operations work by bringing together intelligent automation, human expertise and world-class technology. We’re looking for a Staff Technical Program Manager to lead complex company wide programmes driven by the Operations collective. You’ll turn ambitious ideas into clear plans, bring a large and varied group of partners with you and help teams deliver lasting change. This role is about more than keeping work on track. You’ll shape how we work across the collective, influence domain and collective leaders across Monzo, connect technical delivery to operational outcomes and make sure change works for the people who use it every day. What you’ll do Lead programmes that cut through all operational domains at Monzo You’ll lead high-impact programmes from strategy through to measurable outcomes. These may cover AI-powered customer support, tools that help our Customer Operations teams, or the platforms and processes behind millions of operational decisions. Build strong partnerships at every level You’ll work with a large and varied group of partners. This could include frontline Operations teams, subject matter experts, product and engineering teams, risk and compliance partners, senior leaders and executives. Drive change, not just delivery You’ll help the whole collective adopt new ways of working. You’ll understand how changes affect people, processes and technology, then build that into the programme from the start. Key Responsibilities: Lead end-to-end planning and execution of major product or platform programs that cross multiple teams and markets Manage cross-collective programmes: Define programme roadmaps and milestones, set priorities, manage trade-offs, identify and manage the critical path and risks, ensure alignment with the business goals and ambition Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery Manage dependencies, timeline and the sequencing of delivery Drive effective decision making to remove blockers Ensure operational effectiveness across your collective/area You should apply if: You have strong experience managing complex technology programmes or products from inception to launch You’re an exceptional communicator who can create clarity for technical and non-technical audiences You are comfortable working in a global business with a presence in multiple markets and want to be part of scaling this further You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with You can make complex work easy to understand without losing the important detail You understand how functionality comes together (across products and platforms) to deliver value for users, and can proactively identify and mitigate delivery risks, and can propose and drive a technical solution You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer” You can influence across teams even when you don’t manage them directly and can influence senior leaders, resolve disagreement and build alignment without relying on authority. You’ve driven organisation-wide change and can show how you supported adoption, not only delivery You don’t need to match every point. If you’re excited by the role and believe you could have an impact, we’d love to hear from you. What makes this role different Most companies are adding AI to existing support processes. We’re redesigning the operating model itself. You’ll help shape how intelligent automation and human expertise work together in a highly regulated environment. The programmes you lead will affect how teams across Operations work and how millions of customers get help. You’ll have the scope to influence strategy, the responsibility to turn it into action and the chance to build ways of working that scale. How we work 💻: Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨ Work the way that works for you with Monzo! 💼 The interview process: Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process. Initial Call (45 mins) You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions. Loop Stage (3 hours) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability). All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com What’s in it for you: 💰Base salary range for this role is dependent on experience + equity + stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-SS2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Kuwait, Kuwait Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you. The Team As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants grow. Our account management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships. Role Overview As an Account Manager, you will manage a portfolio of restaurant partners on Deliveroo, with a focus on high-performing Local Gems and selected national chains. These partners play an important role in attracting customers to the marketplace and represent strong growth opportunities for Deliveroo. You will work closely with your partners to improve operational performance, drive marketing initiatives, and identify opportunities to grow their business on the Deliveroo platform. You will also collaborate with internal teams across marketing, operations, and commercial functions to ensure partners deliver a strong customer experience while achieving sustainable growth. What You’ll Be Doing Here’s what your day-to-day might look like: Manage a portfolio of Deliveroo's restaurants in Kuwait, including high-sales volume drivers and global restaurant brands. You will maintain and grow relationships with these partners. Lead the delivery agenda with your partners to ensure they are operating with excellent fundamentals, and define and execute joint initiatives that drive sustainable growth for both Deliveroo and your partners. Lead the day-to-day management of your accounts, interacting primarily with stakeholders who manage daily projects or operations. You will work on negotiations and longer-term account plans in collaboration with your Restaurant Partner. Monitor operational metrics and support partners in improving service quality Drive adoption of Deliveroo marketing tools, promotions, and campaigns Support partner onboarding and expansion onto the Deliveroo platform Demonstrate the ability to resolve day-to-day issues and problem-solve independently, seeking advice for more complex problems when necessary Work cross-functionally with other departments (Marketing, Operations) to lead new projects and drive initiatives forward What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Minimum of 3-5 years of experience in a commercial role in a fast-paced environment Commercial mindset with the ability to identify growth opportunities Very data-conversant with an ability to utilise and analyse data to tell a story Great organisational skills with excellent team-player qualities Strong relationship management and stakeholder engagement skills Problem-solving mindset and ability to navigate operational challenges Enjoy working in a constantly evolving environment Demonstrate strong competency using Microsoft Office tools and related project/program management applications to drive best practices Proficient with G-Suite Strong knowledge of the restaurant industry is a plus Fluency in English and Arabic is a must Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working, and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 3. About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.  Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities In this role, you will: Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat. Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Mentor or provide training to other team members in case management best practices. Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles Active participant in process improvement initiatives Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products) Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours. Ability to diplomatically address customer concerns and provide feedback Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Strong problem-solving skills and critical thinking Location This role will be Remote, and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Hybrid - London, United Kingdom About the Department Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community. About the Role Based out of our hub in London, you will help scale our new business revenues across the Digital Natives segment in the Central and Eastern Europe region by leading a team of Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day matters, ii) work with Sales Ops, Management, Marketing, Partners, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare’s brand awareness, Go-To-Market strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.). Responsibilities Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas Manage, coach, and develop your team of Account Executives Provide day-to-day deal support and functional guidance to AEs Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders Own and drive accurate and up-to-date AE KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis Help define ideal AE profiles for the region Help on-board and ramp up AEs Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments Drive channel relationships forward to accelerate channel business Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews ...etc Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts Document functional best practices and work with Sales Enablement to develop AE sales play books for both core and new products Work with Regional/Global Sales Management, Marketing, Channel, Sales Ops, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare’s brand awareness and revenues in target markets Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region Requirements Fluency in English and at least one Central and Eastern European languages A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on the Central and Eastern Europe region working across the Digital Natives space You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in the Central and Eastern Europe region; preferably in a SaaS/Cloud/Cybersecurity platforms industry Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships Hands-on leader that strikes a balance between strategic vision and tactical execution Having a well regarded market reputation with strong related connections and relationships Experience with Salesforce and other sales reporting and BI tools Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment Capacity to strive in a diverse and multicultural workplace Aptitude to learn new technical concepts and terms Bachelor’s degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - Spain Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team. About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications. This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers. We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team. Responsibilities In this role, you will: Leadership: Be the change agent, go-to person, subject matter expert for the team Coaching & Mentoring: Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices Onboarding: Manage onboarding & training of new team members. Creating & delivering structured training sessions Team Improvement: Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement Team Engagement: Communicate openly and effectively with their team. Share updates and timely disseminate information Queue /Escalation / Incident /Case Management: Help advise on sensitive SDM Escalations, identify trends and blockers. Post-Mortem Review: Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives. Reporting: E nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps. Project Lead: Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team. Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years in a client-facing technical support role, supporting customers and internal teams and partners. Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management) Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement. Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment. Desired: 2+ Years of Experience as TSE4 in Twilio Support Experience working in a follow-the-sun support model with remote and global teams. Experience in implementing Agile methodologies and continuous improvement initiatives. Experience managing multiple projects and initiatives to success. Excellent communicator and facilitator. Location This role will be based in SPAIN. This role will be remote and during a Monday-Friday shift during EMEA hours . Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.