Задачи:
— разбираться в бизнес-контексте
— общаться с Product, Mobile, Operations
— устранять неопределённость
— проектировать решение
— декомпозировать работу
— использовать AI-агентов для реализации
— проверять результат
— запускать его в production
Требования:
— сильный Go
— 5+ года коммерческой разработки
— опыт с распределёнными и высоконагруженными системами
— PostgreSQL/MySQL, Linux, Git, Docker
— архитектурное мышление
— самостоятельность и сильная коммуникация
— практический опыт работы с AI coding tools / AI agents
— базовый уровень PHP/Laravel
Условия:
— формат работы: можно удалённо
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin or London (Hybrid)
About the Role
We're hiring the first Dashboard & Configuration Product Manager Cloudflare's Web Integrity & Trust product suite. More than 50% of Internet traffic is automated. Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we sell to our customers.Cloudflare sits in front of more than 20% of the web. That vantage point lets us detect automated threats, fraud, and traffic manipulation at a scale and depth no one else can match. Turning that raw signal into something a human can understand, trust, and act on is one of the most interesting design problems in security today — and it's the problem you'll own.
Our products make probabilistic decisions in an adversarial environment. “Is this traffic truthfully representing who they are?” and "Can we trust this traffic?" doesn't have a clean yes-or-no answer. Our objective is to minimize risk without ever having ground truth. Your job is to make that kind of reasoning legible and controllable to the people who rely on it, from the security analyst running an investigation to the marketing team trying to understand the performance of their most recent campaign.
This role spans the full arc of how customers work with our product suite, from navigation, configuration, exploring and investigating their traffic, to proving the value of what Cloudflare's network sees. Today those experiences live in disconnected places; a core part of this role is envisioning the coherent product they should become. This role will work directly with the Director of Product and across the PMs who lead each product line
This is a rare "0-to-1" seat: you'll help define the interaction model for a suite of product categories we are largely inventing, with room to shape not just how it looks but what it fundamentally is.
Who you are
Note: A portfolio is not required for this role, but is a bonus. Please include a link to work that shows how you think. The interview process will dive in deeper.
A product inventor who works in the medium of design, presenting complex problems to Enterprise customers. You've taken genuinely ambiguous, ill-defined problem spaces and defined what the product should be. You can point to work where the concept was yours.
You've had to make a complex, high-dimensional system legible to the people who live in it, whether in security, fraud, observability, developer tools, analytics, network operations, finance, or somewhere equally demanding. You don't need a security background, but you need the mind and craft to go deep in one fast.
You use AI fluently in your own craft, and you have the judgment to know where it accelerates the work and where it falls short.
You bring independent design conviction. You've originated solutions in spaces with little prior art, and you can clearly articulate why a design is right, or why you're pushing back.
Exceptional at the full craft — defining the problem, defining the experience requirements, information architecture, and especially data visualization — with enough polish to make it real and compelling.
Someone who wants to obsess over a domain. You want to go deep, and are excited about pushing boundaries in a complex space.
Comfortable with a blank page. As the first design lead, you'll set your own process and build alongside your peers and engineers.
Nice to have
Experience as the first or founding product manager or designer on a team or product.
Exposure to security, trust & safety, fraud / ad fraud (IVT), or ML-driven products.
Comfort prototyping in code, or working fluently with engineers who do.
Familiarity with how analysts or operations teams actually work day to day.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU’LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Cape Town, South Africa
Job Description:
Mortgage Case Manager
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Purpose of role
As a
Mortgage Case Manager
, you will be responsible for managing mortgage applications from submission through to mortgage offer and completion.
You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application.
The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process.
Key Responsibilities
Manage a pipeline of mortgage applications from submission through to offer and completion
Provide clients with regular, clear updates and proactively manage their expectations throughout the process
Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible
Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases
Proactively identify delays or issues and take appropriate action to keep applications moving
Ensure outstanding documents, information and lender requirements are followed up promptly
Maintain accurate and up-to-date case notes and records across internal systems
Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey
Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention
Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication
Escalate complex cases or potential issues appropriately
Skills & Knowledge
Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion
Excellent written and verbal English communication skills
Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities
Excellent attention to detail and accuracy
Confident and professional telephone manner
Strong problem-solving skills with a proactive approach to progressing cases
Comfortable working in a fast-paced, target and service-level-driven environment
Ability to build effective working relationships with clients, lenders, advisers and other third parties
Client-focused with a genuine commitment to delivering a high standard of service
Experience
Previous experience within mortgages, financial services or a similar case management environment is preferred
Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable
Strong customer service experience is essential
Previous administration or case management experience is essential
Experience managing a high-volume workload or pipeline would be advantageous
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Location: Brisbane, Australia
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse.
In this role, you will
Build agentic capabilities:
design and ship production agent workflows, including orchestration, tool calling, MCP servers, skills and context management.
Ground AI in data:
build retrieval, search and data-querying capabilities across our data platforms, including Snowflake Cortex and Databricks.
Own quality in production:
design and evolve evaluation, monitor quality, feedback, cost and latency, and make improvements to accuracy and robustness
Build in safety and security:
implement guardrails that keep responses within agreed scope, and ensure each customer's data and context stay securely isolated.
Ship through automation:
deploy AI components through version-controlled pipelines, promoted consistently across environments and regions.
Integrate across teams:
work with data engineering, platform and deployment teams to bring AI capabilities into the VALD product suite.
Shape what gets built:
influence architecture and product decisions, and proactively find ways to improve robustness.
Is this you?
This is a hands-on engineering role for builders, not a research or manual testing position. You don't need every tool on this page. We'd rather hear about one difficult AI system you've built to solve a business problem and maintained in operation, rather than a long list of technologies you've used. We're chasing:
Strong software engineering skills
in modern languages, with the depth to own what you build through deployment and operation.
A record of shipping
LLM-powered or agentic products through to production.
Hands-on experience evaluating AI systems
and using the results to drive decisions.
Practical experience
with retrieval, tool use and agent design.
A clear communicator
who can explain trade-offs to non-technical stakeholders.
Beneficial experience:
Azure
MCPs
AI in health and regulated environments
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
We have a range of benefits we offer to our team, such as:
The opportunity to work in a company that is redefining allied healthcare.
Working with a range of high-performing individuals and teams across a range of disciplines.
Working with contemporary tooling on industry first applications.
Casual work attire.
Chefs that prepare you delicious fresh breakfast and lunch.
An on-site barista to make your coffee just as you like it.
A team gym, masseuse, and access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Salary: Up to $200,000 / year
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Seoul, South Korea
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice.
WHAT YOU'LL ACHIEVE:
- Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined.
- Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track.
- Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly.
- Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership.
- Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs.
- Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value.
- Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement.
- Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Proven track record of designing and deploying AI-powered workflows or agents in production for customers.
- Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
- Professional fluency in Korean and English.
NICE TO HAVES:
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes.
- Experience enabling or co-delivering with implementation partners.
- Previous experience in a fast-paced, high-growth technology environment.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, USA
About the Role
As a Senior Instructional Designer, you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. instructor-led, virtual instructor-led, digital, self-paced, micro-learning, social learning) that promote transfer, retention, and application. You are a creative and analytical problem solver, and you have a passion for customer service.
Your work - execution and continuous improvement - will impact thousands of BPO employees and millions of Chime members. This role requires someone who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact.
In this role, you can expect to
Act as a learning consultant to our Disputes Experience line of business; gaining a deep understanding of the business and metrics to craft and recommend learning strategies to drive strong business outcomes.
Proactively collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives.
Flex your analytical muscle to evaluate the effectiveness of learning programs and uncover opportunities to enhance agent skills and performance through learning
Apply adult learning principles and instructional design standard methodologies to create engaging & interactive learning solutions and compelling course content, material/media (audio, video, simulations, games, etc.)
Own the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training.
Analyze and apply trends and standard methodologies in instructional design and learning technologies to continue to elevate all agents' learning experiences.
Design learning that reflects an understanding of the diversity of learning styles to ensure that your learning solutions resonate with our increasingly global and diverse audience.
To thrive in this role, you have
You have an eye for design, a serious obsession with learning and a proven ability to tie learning events to measurable outcomes that reflect our mission and culture.
Subject matter expertise in adult learning theory and instructional design best practices in all modalities with the ability to convert strategies to effective and engaging learning experiences.
7+ years of experience designing and developing multi-modality learning (eLearning, instructor-led, video, etc.), including system simulations, branching scenarios, and other in-depth e-learning solutions
Experience analyzing source material and creating design documents to share with developers
Experience leveraging AI tools in your daily workflow to accelerate learning outputs, while evaluating those outputs to maintain learning quality and business outcomes
Experience working in an agile and waterfall (ADDIE) design environment
Excellent communication and relationship skills with strong capabilities to partner with team members across all levels.
Strong data analysis skills with experience designing an evaluation strategy using data/metrics to meet business and learning objectives and drive performance improvements.
Demonstrated experience designing and developing high-impact blended learning solutions in 2 or more learning authoring tools: i.e. Articulate 360 (Rise & Storyline), Camtasia, Adobe Captivate, Adobe Premiere Pro, iSpring Suite, Canva, etc.
Ability to create and manage clear project plans outlining stakeholder responsibilities, timelines, needs, and risks.
Experience driving outcomes through vendor partnerships and contact centers is a plus.
Strong aptitude in graphic design, video and audio production is a plus.
Ability and willingness to travel domestically and internationally, approx. 10% of the time.
#LI-Remote #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$116,000
—
$160,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Singapore
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Deal Desk Team
The Deal Desk team is a critical component of the Finance function, serving as a trusted advisor to critical internal stakeholders as deal architect working on structuring, negotiating, approving and closing large complex commitment deals while balancing margin preservation, compliance, and velocity. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus.
Available Location: Singapore
Role Summary
As a Deal Desk Manager, you will be the architect of our AI-driven deal desk, transitioning our sales process from manual workflows to an intelligent, automated engine that spans from initial scoping to final execution. By leveraging agentic workflows and automated data layers, the focus shifts to high-judgment architecture for non-standard enterprise deals. The objective is to serve as a high-influence "Sales Co-pilot," using AI-driven insights to maximize deal velocity and Long-Term Value (LTV) while relentlessly reducing friction through iterative process automation.
What you’ll do
Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health. Build creative financial models and custom discount strategies that align customer usage patterns with corporate revenue goals.
Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing data driven insights and workflows to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization. Drive consensus across internal stakeholders (Legal, Finance, Revenue Recognition, Compliance and Product) to negotiate viable compromises on non-standard commercial, financial, and legal terms while safeguarding corporate margin thresholds and risk tolerance.
Champion AI, Curate and Tune AI Agents for Automation Integration: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale. Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.
Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation.
Role Specifications & Qualifications
Minimum 8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience with a proven track record supporting large-scale enterprise sales motions; 3+ years of direct deal desk experience (deal analysis, deal governance and customer negotiation) preferred
Financial & Sales Acumen:
Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus
Contract & Pricing Knowledge:
Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations
Data & AI Literacy:
Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation. Ability to understand and audit automated pricing models to ensure alignment with long-term company goals.Relentless focus on iterative automation and translating complex business policies into streamlined, automated logic
Strategic Influence & Negotiation:
Demonstrated ability to navigate complex, internal cross-functional negotiations and make high-judgment decisions in fast-paced environments. Partner directly with Sales Management and Account Executives during external customer negotiations, equipping them with counter-proposal options or directly engaging in client commercial discussions to structure win-win enterprise agreements
Communication:
Serve as the single point of contact between Sales, Finance, Revenue Recognition (ASC 606), Legal, and Product Management on advising deal constructing and managing deal escalation. Skilled in commercial negotiation strategy, advising Sales on customer-facing concessions, and directly engaging in external negotiations with customer procurement/legal teams to drive deal closure. Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders
Language Preference: Additional proficiency in Mandarin or Japanese would be beneficial for engaging with customers and stakeholders in relevant APJC markets.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Kuala Lumpur, Malaysia
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Language: Mandarin is
required
to deal with customers in the Greater China region, Cantonese is a plus
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As we build Affirm's advertising platform and evolve Marketplace into a best in class shopping destination, the ability to route and discover is one of the greatest levers for consumer experiences. Search is one of the highest impact surfaces, and we are building a new team that will own not just the recommendations and search experiences, but also explore opportunities to improve customer experience, monetization, and merchant value. This team will help make Affirm the definitive destination consumers turn to for discovery, understanding, comparing, and shopping through Affirm, and will also lay the foundation for an agentic platform.
What You'll Do
· You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
· You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
· You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
· You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For
· You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.
· You have experience developing consumer experiences using UI frameworks like React
· You have 2+ years of experience working in search or related recommendation engines
· You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
· You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
· Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Base Pay Grade
- P
Equity Grade
- 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
CAD $181,000 - $241,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As we build Affirm's advertising platform and evolve Marketplace into a best in class shopping destination, the ability to route and discover is one of the greatest levers for consumer experiences. Search is one of the highest impact surfaces, and we are building a new team that will own not just the recommendations and search experiences, but also explore opportunities to improve customer experience, monetization, and merchant value. This team will help make Affirm the definitive destination consumers turn to for discovery, understanding, comparing, and shopping through Affirm, and will also lay the foundation for an agentic platform.
What You'll Do
· You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
· You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
· You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
· You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For
· You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.
· You have experience developing consumer experiences using UI frameworks like React
· You have 2+ years of experience working in search or related recommendation engines
· You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
· You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
· Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade
- P
Equity Grade
- 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA Pacific base pay range (CA, WA, NY, NJ, CT):
$230,000 - $290,000
USA Sapphire base pay range (all other U.S. states):
$204,00 - $264,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Metn, Lebanon
Head of AI Transformation
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost.
If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.
About the Role
Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes.
The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams.
In this role, you will:
Your mandate spans four workstreams.
AI-native software development
Own the strategy and operating model for AI across planning, development, review, testing, and release.
Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work.
Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team.
Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output.
Everyone is an AI builder.
Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders.
Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions.
Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last.
Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool.
AI-native internal tooling
Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception.
Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them.
Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work.
AI-powered customer features
Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend.
Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature.
Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency.
Across all workstreams
Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption.
Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors.
Mentor engineers and builders across the company to raise AI fluency and engineering excellence.
Report progress, trade-offs, and results clearly to leadership.
Key Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level.
Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails.
Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams.
Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure.
Experience defining engineering standards, governance, or operating models and getting them adopted at organization level.
A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing).
Proven ability to influence without authority across engineering, product, and business functions.
Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences.
Nice to Have
Production ML experience in personalization, search and recommendations, or fraud detection.
Experience enabling non-engineers to build with AI or low-code tools.
Experience managing LLM cost, usage, and vendor strategy at scale.
Experience as a Tech Lead Manager or leading a small engineering team.
Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS.
Previous experience with food delivery, e-commerce, or on-demand platforms.
Public work on AI engineering: talks, writing, or open-source contributions.
Why Toters?
Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership.
Flexible work environment with hybrid-friendly roles.
Opportunity to lead impactful initiatives and shape technical strategy.
Collaborate with talented engineers while growing your career.
Strong culture of mentorship, collaboration, and continuous learning.
Direct impact on products used by thousands of customers every day.
Competitive compensation package.
Exclusive discounts on Toters orders.
First-class medical insurance.
Location: Athens, Greece; Thessaloniki, Greece
We are seeking a DevOps Engineer (Mid/Senior, 3+ years) to own CI/CD pipelines, Azure cloud infrastructure, and Kubernetes operations across multiple production environments, supporting digital platforms delivered to public sector and enterprise clients across Europe. The position is fully remote with the option of working from our premises in Athens, Crete or Thessaloniki.
Main Responsibilities and Tasks
Design, build, and maintain CI/CD pipelines in Azure DevOps and Jenkins (YAML pipelines, Jenkinsfile, shared libraries) from commit to production;
Manage and scale Kubernetes clusters on AKS across dev, staging, and production; author Helm charts; manage namespaces, RBAC, configmaps, secrets, and ingress;
Provision and version infrastructure with Terraform/Bicep and manage configuration with Ansible across multiple Azure environments;
Enforce security gates in pipelines — Trivy container scans, Checkov IaC policies, SonarQube SAST quality gates; manage secrets via HashiCorp Vault and Azure Key Vault;
Own observability — Prometheus/Grafana dashboards, ELK/OpenSearch log aggregation, OpenTelemetry instrumentation; define and track SLOs and error budgets;
Manage network configuration — DNS, VPN, ingress controllers, load balancers, and network policies; lead blameless post-mortems.
Requirements
Bachelor's degree in Computer Science, IT Engineering, or equivalent demonstrable experience;
3+ years of hands-on DevOps, Build & Release, or Cloud Engineering experience in production;
Deep hands-on Azure: VMs, VNets, Storage, Azure AD, Load Balancers, AKS; Kubernetes day-2 operations; Docker image build, publish, and hardening;
Azure DevOps (YAML pipelines, repos, artifacts, agent pools, branching policies) and Jenkins (Jenkinsfile, shared libraries); Git workflows (GitFlow or trunk-based);
Terraform for infrastructure-as-code and Ansible for configuration management (playbooks, roles, inventories);
Trivy, Checkov, and SonarQube as blocking pipeline gates; secrets management with HashiCorp Vault or Azure Key Vault;
Scripting in Python and/or Bash/PowerShell; Prometheus + Grafana, ELK/OpenSearch; networking fundamentals (DNS, VPN, ingress, load balancers, network policies); English B2+.
Desired Qualifications
Certifications: AZ-400, AZ-104 or AZ-305, CKA. Experience with GitHub Actions, Kustomize/advanced Helm, Bicep/ARM, OpenTelemetry, APM tooling (Dynatrace, Datadog, New Relic), service mesh (Istio/Linkerd), Nginx Ingress, cert-manager, external-dns.
Multi-cloud exposure (AWS); database operations in pipelines (PostgreSQL, MySQL, Redis); message brokers (RabbitMQ, Kafka); high-availability, multi-region, or regulated-industry infrastructure.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
ADE1/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Brussels, Belgium
We currently have a vacancy for an
Application Architect
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Architecture and design of information systems;
Agentic AI development (such as Amazon Kiro);
Design, implementation and maintenance of the database layer of multi-tiers applications;
Design, implementation and maintenance of the front-end layer of web applications;
Data analysis, data modelling as well as physical database design;
Development and maintenance of database stored procedures;
Database configuration and optimization;
Execution of database test programs;
Definition and integration of database components;
Assistance with deployment and configuration of the Database.
Requirements
University degree in IT, combined with minimum 15 years of relevant working experience in IT;
Experience in web technologies, application design and programming languages;
Experience with AGILE methodologies’ principles and practices;
Experience with JAVA Programming Language (11/17/21);
Experience with Hibernate framework and JPA;
Experience with Spring Boot (REST APIs, Security);
Experience with Angular (15 or higher);
Experience with HTML and CSS;
Experience with JEE framework and Enterprise Architecture;
Experience with Oracle DBMS (SQL, PL/SQL, Query Optimization, Indexing and Oracle text);
Experience with Gitlab and/or Atlassian suite (Bitbucket, Bamboo) and Maven;
In-depth knowledge of Service Oriented Architecture;
In depth knowledge of software modelling and database modelling tools;
Good knowledge of business process analysis;
Good knowledge of application development environments/tools;
Knowledge of interoperability technologies (e.g. REST/SOAP web services, message oriented middleware, service oriented bus);
Knowledge of Justice and/or Consumers related public IT systems;
Basic knowledge of Justice, Consumers, Migration or Home Affairs EU policies objectives;
Professional experience in a legal organisation or department will be considered an asset;
Familiarity with SonarQube, Kubernetes and CaaS will be considered an asset;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(19985/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
seniorNovi Sad, South Bačka, Serbia, EMEA
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