Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоRomania; Serbia; Montenegro; Hungary; Portugal
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Worldwide
Workplace: remote
We are looking for a Senior Backend Developer to build and develop a high-load anti-fraud service. You will work on fraud detection mechanisms, risk profiles, event-driven data processing, and integrations with external services.RequirementsPython & Backend Development: At least 4 years of commercial development experience, with strong production experience building and operating high-load backend services in Python.Databases: Strong experience with PostgreSQL, including database design and query optimisation for reliable and performant backend systems. Experience with ClickHouse will be an advantage.Event-Driven Systems: Experience with Kafka and building aggregated state and read models from event streams, including deriving entity attributes from events, enriching them with external data, and maintaining consistency.Integrations: Experience designing and supporting integrations with external services to ensure reliable data exchange between systems.Architecture & Development Environment: Understanding of modern backend architecture and CI/CD processes, with confident use of Docker, Git, and Linux. Experience with DDD, CQRS, or GitLab CI/CD will be an advantage.Code Quality: Experience with unit, functional, and end-to-end testing to build stable, maintainable applications and minimise regressions.AI & Modern Technologies: Practical experience using AI-powered development tools to improve engineering productivity and development workflows.ResponsibilitiesDevelop and support the anti-fraud backend service to ensure stable operation under high load and support the development of fraud prevention capabilities.Implement fraud detection and scoring rules together with the anti-fraud team to identify and evaluate suspicious activity across different fraud scenarios.Build and own the risk-profile context: aggregate entity attributes from event streams, enrich them with data from external services, and maintain consistent and queryable risk profiles.Design and maintain integrations with external services to provide reliable data exchange and the information required for anti-fraud decision-making.Design and optimise data storage and backend components, including relational and non-relational databases, while monitoring performance, troubleshooting production issues, and improving system reliability.Continuously improve backend solutions and development workflows, maintaining code quality through testing and using AI-powered tools to increase development efficiency.We offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Nicosia
Job Overview
Wargaming is looking for a
Performance QA Team Lead
to join our
World of Warships PC
team. In this role, you’ll lead the Performance QA team, drive performance testing and automation using Python, and help ensure the game delivers a smooth and stable experience for players.
We’re looking for a technical leader with a strong and broad background in performance engineering, who can combine hands-on expertise with team leadership and help us continuously improve our performance testing practices.
Reports to
Head of QA
What will you do?
Lead the Performance QA team: task planning, coordination, mentoring, and technical guidance
Define and maintain performance testing strategy, coverage, baselines, thresholds, and regression criteria
Investigate performance regressions, identify bottlenecks, and drive root-cause analysis across client, backend, and system-level components
Drive performance testing and automation across game client, backend services, network interactions, and system-level scenarios
Create and maintain test infrastructure, tools, and frameworks for QA team
Maintain documentation for performance tests, tools, and testing processes
Collaborate with development and other teams to analyze performance results and drive improvements
Integrate and maintain performance testing within CI/CD pipelines
Participate in architectural and technical design reviews from a QA perspective
What are we looking for?
4+ years of experience in Performance QA, Performance Engineering, or related areas
Experience in leading QA teams or technical leadership
2+ years of professional experience with Python
Strong understanding of performance engineering principles and the ability to investigate performance issues across complex systems
Experience in at least one of the following areas: client performance, backend/load performance, distributed systems, or system-level performance analysis
Upper-Intermediate (B2) or higher English knowledge
What additional skills will help you stand out?
Experience in game development or performance testing of PC games
Knowledge of PC architecture and component interaction (CPU, GPU, memory, disk I/O)
Experience with game client profiling and GPU profiling tools
Experience with high-load or distributed backend systems
Experience evaluating, adopting, or integrating AI-assisted tools to improve team workflows, test development, and reporting
Work mode
This position is open in our Belgrade or Nicosia office
During the probation period: onsite work
After the probation period: onsite or hybrid (3 days per week in the office)
This role is eligible for relocation & immigration suppor
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Belgrade
Job Overview
Wargaming is looking for a
Performance QA Team Lead
to join our
World of Warships PC
team. In this role, you’ll lead the Performance QA team, drive performance testing and automation using Python, and help ensure the game delivers a smooth and stable experience for players.
We’re looking for a technical leader with a strong and broad background in performance engineering, who can combine hands-on expertise with team leadership and help us continuously improve our performance testing practices.
Reports to
Head of QA
What will you do?
Lead the Performance QA team: task planning, coordination, mentoring, and technical guidance
Define and maintain performance testing strategy, coverage, baselines, thresholds, and regression criteria
Investigate performance regressions, identify bottlenecks, and drive root-cause analysis across client, backend, and system-level components
Drive performance testing and automation across game client, backend services, network interactions, and system-level scenarios
Create and maintain test infrastructure, tools, and frameworks for QA team
Maintain documentation for performance tests, tools, and testing processes
Collaborate with development and other teams to analyze performance results and drive improvements
Integrate and maintain performance testing within CI/CD pipelines
Participate in architectural and technical design reviews from a QA perspective
What are we looking for?
4+ years of experience in Performance QA, Performance Engineering, or related areas
Experience in leading QA teams or technical leadership
2+ years of professional experience with Python
Strong understanding of performance engineering principles and the ability to investigate performance issues across complex systems
Experience in at least one of the following areas: client performance, backend/load performance, distributed systems, or system-level performance analysis
Upper-Intermediate (B2) or higher English knowledge
What additional skills will help you stand out?
Professional QA experience in the game development industry
Knowledge of PC architecture and component interaction (CPU, GPU, memory, disk I/O)
Experience with game client profiling and GPU profiling tools
Experience with high-load or distributed backend systems
Experience evaluating, adopting, or integrating AI-assisted tools to improve team workflows, test development, and reporting
Work mode
This position is open in our Belgrade or Nicosia office
During the probation period: onsite work
After the probation period: onsite or hybrid (3 days per week in the office)
This role is eligible for relocation & immigration support
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Bulgaria, Poland
Design, build, and optimize enterprise-grade solutions across a Salesforce ecosystem. Own end-to-end technical delivery: from detailed solution design and scalable development to deployment, integration enhancements, and production support, while continuously improving existing functionality as business needs evolve.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Analyze and validate business, functional, and technical requirements to define effective solution approaches
Provide technical guidance and mentorship to team members, ensuring adherence to Salesforce best practices and CCC-approved design standards
Design, build, and deploy high-performance, scalable solutions across the Salesforce ecosystem
Collaborate with Salesforce developers, ETL teams, Business Analysts, and cross-functional partners to deliver cohesive end-to-end solutions
Evaluate existing systems to identify improvement opportunities and recommend changes that align with business objectives
Troubleshoot and resolve complex system issues, performing detailed root-cause analysis and driving timely resolution
Assess requirements and provide recommendations on scope, development effort, and technical feasibility
Research, evaluate, and introduce new tools, technologies, and best practices to continuously enhance solution quality
Perform architecture, design, and code reviews to ensure maintainable and scalable implementations
Participate in sprint planning, project planning, release coordination, and Agile ceremonies
Provide regular updates during daily Scrum meetings and status reporting
What You Bring
Extensive hands-on Salesforce development experience with strong proficiency in core platform capabilities
Preferred certifications: Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, and Service Cloud
Deep expertise in Sales Cloud, Service Cloud, and overall platform architecture—including data modeling, security, and automation frameworks
Advanced experience with Apex triggers, Apex classes, Lightning Web Components (LWC), Aura components, Visualforce, Batch Apex, Queueable Apex, Flows, and REST/SOAP integrations (JSON & XML)
Strong troubleshooting skills with the ability to diagnose and resolve production issues including automation failures, Apex exceptions, and integration errors
Thorough understanding of Force.com framework, governor limits, integration patterns, and Salesforce design best practices
Comprehensive knowledge of Salesforce security/sharing models, custom object/field configuration, data management, workflows, validation rules, page layouts, and integration troubleshooting
English Language
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Amsterdam
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
WHAT YOU WILL DO
The Database team is the bridge between DuckDB and the cloud. We own the core server and client extension logic that lets DuckDB run seamlessly, whether it's local or in the cloud, and we work in C++ right alongside the DuckDB codebase itself. Our mission is to push the boundaries of embedded database performance, distributed execution, and user experience, all while staying closely connected to DuckDB Labs (the team behind DuckDB) to align on APIs and shape what's next.
Day to day, we drive major projects in dual execution, resource assignment, and system reliability, while also handling incoming issues and lending our DuckDB expertise to other teams. We collaborate closely across MotherDuck and with the wider DuckDB community, making sure people get the best of both local and cloud worlds. It's a small, high-agency team with big ambitions... the kind of place where engineers own impactful projects, share what they learn, and help shape how modern analytics gets built.
This role is ideally based in Amsterdam or Berlin, but we are also open to great candidates remotely in Europe.
Key Responsibilities:
- Own major projects in our dual execution stack, so DuckDB can process queries seamlessly whether they're running locally or in the cloud.
- Help build a cloud platform that dynamically assigns resources, so DuckDB stays efficient whether someone's running a tiny workload or pushing our biggest, highest-memory instances.
- Lead cross-functional work with our frontend, platform, and infrastructure teams to keep the user experience coherent end to end.
- Push the state of the art in embedded database performance, distributed execution, and DuckDB internals.
- Deepen your DuckDB expertise and share it with the rest of the company through mentorship and documentation.
- Work directly with our support team to debug issues, learn from real usage patterns, and prioritize the improvements that matter most.
- Improve systems holistically... spotting architectural challenges early and clearing bottlenecks before they become problems.
- Mentor teammates and help raise the bar for engineering practices across the team.
- Work closely with DuckDB Labs (which grew out of the Database Architectures group at CWI, where vectorized execution and DuckDB were born) to help align on APIs and shape where DuckDB goes next.
WHAT YOU BRING
- You've built and shipped complex backend systems, and you know what great looks like.
- You're fluent in a backend language like C++, Rust, Java, or similar systems languages, and you're comfortable working close to the metal. (C++ and Rust are the biggest plus here, and we love a great Java engineer too.)
- A good foundation in query engines, execution plans, indexing, and performance optimization techniques.
- Hands-on experience with DuckDB is a huge plus, no matter what level you're coming in at.
- You've worked with cloud infrastructure, networking, and building low-latency distributed systems.
- You can scope and lead projects that span multiple collaborators and cross-functional dependencies.
- You take pride in clear thinking, careful design, and thoughtful tradeoffs.
- You're comfortable mentoring peers and helping build a collaborative, high-agency environment.
- You enjoy engaging with the wider community, whether that's open-source conversations or working directly with DuckDB Labs.
WHAT WE PROVIDE
- The opportunity to participate and contribute to DuckDB, one of most popular modern open source analytical databases.
- Competitive salary and stock options so you have a stake in our flock’s success.
- Flexible time off – take the time you need to recharge, explore, or just have a lazy day by the pond.
- A good pension plan
- Legendary company events – we bring the whole flock together once a year for unforgettable team gatherings a year to keep our bonds strong.
- Hybrid work environment – Spend three days a week in the office collaborating with the flock, and work from wherever you’re most productive the rest of the time—whether that’s your home office, a coffee shop, or a peaceful lakeside retreat. We have to warn you though, most of us like the office so much we come anyway. It’s on the river Ij, with a great lunch every day.
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: Tbilisi, Georgia; Bogota, Colombia; Buenos Aires, Argentina; Córdoba, Argentina; Rosario, Argentina; Gyumri, Armenia; Yerevan, Armenia; Banja Luka, Bosnia and Herzegovina; Sarajevo, Bosnia and Herzegovina; Rio de Janeiro, Brazil; São Paulo, Brazil; Bogotá, Colombia; Cali, Colombia; Medellín, Colombia; Limassol, Cyprus; Nicosia, Cyprus; Batumi, Georgia; Bologna, Italy; Milan, Italy; Rome, Italy; Guadalajara, Mexico; Mexico City, Mexico; Budva, Montenegro; Arequipa, Peru; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Porto, Portugal; Belgrade, Serbia; Novi Sad, Serbia; Alicante, Spain; Barcelona, Spain; Madrid, Spain; Valencia, Spain
Workplace: remote
Kick-start your ad tech career by running real campaigns on platforms like DV360, The Trade Desk, and Amazon DSP — with senior mentors in your corner every step of the way. If you love data, dashboards, and making campaigns perform, this is your launchpad.
Execute audio, display, and video ad campaigns across multiple platforms, including DV360, The Trade Desk, Amazon DSP, and others, under the guidance of senior team members.
Troubleshoot basic ad-serving and campaign-related issues.
Assist in the preparation of comprehensive reports and metrics, providing accurate data on campaign performance and insights to stakeholders.
Update and maintain dashboards to track the progress of all ad campaigns, ensuring real-time visibility of key metrics and performance indicators.
Collaborate with senior managers and team leads to support their responsibilities and workload, ensuring smooth workflow and contributing to the overall success of the team.
Communicate regularly with internal teams (e.g., Growth and Client Service) about campaign status and performance, and ensuring client satisfaction throughout the campaign lifecycle.
Maintain up-to-date knowledge of ad tech tools and industry trends.
Bachelor's degree in Marketing, Advertising, Communications, or related field.
English (B2+).
You have experience working with at least one DSP or performance marketing platform like DV360, Meta Ads, Google Ads, TikTok Ads or any other DSP.
At least 6 months' worth of experience in a media/digital agency.
Proficiency in Excel and PowerPoint.
Number cruncher and intuitive thinker.
УдалённоjuniorTbilisi, Georgia; Bogota, Colombia; Buenos Aires, Argentina; Córdoba, Argentina; Rosario, Argentina; Gyumri, Armenia; Yerevan, Armenia; Banja Luka, Bosnia and Herzegovina; Sarajevo, Bosnia and Herzegovina; Rio de Janeiro, Brazil; São Paulo, Brazil; Bogotá, Colombia; Cali, Colombia; Medellín, Colombia; Limassol, Cyprus; Nicosia, Cyprus; Batumi, Georgia; Bologna, Italy; Milan, Italy; Rome, Italy; Guadalajara, Mexico; Mexico City, Mexico; Budva, Montenegro; Arequipa, Peru; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Porto, Portugal; Belgrade, Serbia; Novi Sad, Serbia; Alicante, Spain; Barcelona, Spain; Madrid, Spain; Valencia, Spain
Location: Bucharest, Romania
Workplace: hybrid
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
In Romania, we are 100+ people working for OLX.ro, Storia.ro, and Autovit.ro—both from home and our cozy office in the center of Bucharest.
Autovit.ro is the market leader of the auto classifieds industry, connecting drivers to the cars that will take them where they need and want to be.
As a Key Account Manager for Autovit.ro you will be at the forefront of the number 1 Car Sales platform in Romania, empowering our users and prospects with the best solutions to reach their clients, at OLX Group Romania.
Join OLX and see how far you can go.
What responsibilities will you get when working with us?
Cover the southern area of Romania, focused on Bucharest and Ilfov, as well as the surrounding counties;
Contacting potential or existing customers to advise them about growing their businesses with the help of our services;
Answering questions about the products/ services or the company;
Asking questions to understand customer requirements and close sales;
Enter and update customer information in the CRM;
Accurately take and process orders;
Keep records of calls and sales and note useful information.
What will you need to be successful in this role?
Have proven experience in Direct B2B Sales. Auto industry experience will be a plus, but not mandatory;
Possess the ability to learn about products and services and describe/explain them to prospects;
Show excellent communication and interpersonal skills;
Act cool-tempered and able to handle rejection;
Have outstanding negotiation skills with the ability to resolve issues and address complaints;
Have good knowledge of relevant computer software (e.g. CRMs);
Good command of English.
What can we offer you?
The opportunity to be a part of an international group, working for the market leader in sales ads;
Prosperous package of benefits (commissions, bonus, health insurance, flexibility of benefits);
Possibility to work in a hybrid mode;
A dynamic and friendly work environment where doing your job with pleasure and enjoying the journey is much more important than rules and hierarchy;
We invest in your professional development and you will have the opportunity to be in contact with professionals from all over the world;
Being able to make your own smart choices.
Diversity, Equity, and Inclusion at OLX
We would still encourage you to apply if you still need to meet every requirement for this role. At OLX, we are committed to creating a high-performing, diverse, inclusive, and authentic workplace. We know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.
So, if you are excited about this role, but your past experiences align differently with every criterion asked for in the job description, we would still like you to apply. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, backgrounds, and experiences to consider applying for this role. You may be the right candidate for this or other roles in our business, and we would like to hear from you. We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.
OLX (OLX consists of OLX Global B.V. and its affiliated companies) will handle your data with care and will process your data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake, we can consider you for other suitable roles. Please refer to our Privacy Statement to find out more about how your application data will be processed.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In your first year, you’ll be expected to independently run a portfolio of programs from scoping through delivery and retrospectives, and to improve how R&D programs operate by contributing to and evolving Technical Program Management best practices.
What you’ll do
Lead 1–3 strategic technical programs at a time spanning multiple engineering teams and product stages, ensuring clear scope, priorities, and outcomes.
Partner with engineering leaders and other key stakeholders to align on goals, timelines, and delivery milestones for cross functional initiatives.
Own end-to-end program planning and execution, from initial discovery and scoping through delivery, measurement, and retrospectives.
Drive asynchronous collaboration using GitLab issues, epics, and handbook updates so globally distributed teams stay aligned and informed.
Identify risks and blockers early, coordinate resolution across teams, and escalate when needed to maintain momentum.
Facilitate working group meetings and async discussions to support decision-making, surface tradeoffs, and keep programs on track.
Track and communicate program health through metrics, dashboards, and regular status updates to provide visibility to the Engineering Division and partners.
Contribute to evolving Technical Program Management practices by documenting processes, sharing learnings, and improving how R&D programs run across GitLab.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience in technical program management, project management, software engineering, or similar technical roles.
Understanding of the software development lifecycle and Agile ways of working, including how engineering teams plan, build, and ship.
Skill in coordinating programs across multiple engineering teams or departments, aligning stakeholders on goals, timelines, and milestones.
Strong written communication skills for asynchronous, documentation-first collaboration in a fully remote environment.
Ability to work independently in a distributed setting, set priorities, and make progress with minimal supervision.
Comfortable navigating ambiguity, identifying blockers, and proposing practical solutions to keep programs moving.
Familiarity with DevOps practices, CI/CD pipelines, or platforms like GitLab, with interest in deepening this knowledge over time.
Openness to learning, iterating based on feedback, and applying transferable skills from varied backgrounds to technical program management.
About the team
You’ll join the R&D organization as part of the Technical Program Management function, a small, cross-functional team that leads high-impact programs spanning multiple product stages and departments. The team focuses on driving clarity, alignment, and predictable delivery for complex initiatives that touch many parts of GitLab, using a handbook-first, asynchronous way of working with stakeholders across regions and time zones. You’ll collaborate closely with engineering leaders and partners in other functions to improve how programs are planned, executed, and communicated, helping evolve shared practices, templates, and tooling for program governance across R&D.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Europe
Workplace: Remote
As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured.
You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems.
WHAT YOU'LL DO HERE
- Build features end to end, from a design you write within the team's existing approach through production rollout.
- Write database migrations that follow the team's patterns for schema compatibility and safe upgrades.
- Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing.
- Build features that keep enterprise deployments secure, following the team's security practices.
- Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd.
- Help resolve backend issues surfaced by Coder operators and administrators.
- Document the features you build so a reviewer and the next engineer do not have to decode them.
- Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation.
WHAT WE'RE LOOKING FOR
- 2+ years of professional software engineering experience.
- Professional experience writing and shipping Go.
- Working understanding of Go's concurrency model, including goroutines, channels, and the sync package.
- Comfortable with SQL, schema changes, and writing migrations.
- Strong verbal and written communication skills, including surfacing blockers and uncertainty early.
- Solid debugging skills and the persistence to work a problem, and to escalate early when stuck.
- A self-motivated, analytical engineer who enjoys difficult technical challenges.
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience investigating performance under real-world load, including debugging race conditions.
- Experience with observability, audit, or security features in an enterprise product.
- Experience with major cloud providers, Kubernetes, and container orchestration.
- Experience building or operating distributed systems at a meaningful scale.
- Curiosity about the latest developer tooling.
OUR TECH STACK
- Backend: Go, Postgres, Kubernetes, gRPC
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
- General: GitHub, Slack, Discord, Notion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team.
What you’ll do
Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption.
Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth.
Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ.
Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns.
Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption.
Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track.
What you’ll bring
Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully.
Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time.
Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience.
Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners.
Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption.
Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly.
Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels.
Must be based in Japan, with full working rights in Japan
Must be fluent in Japanese and English
About the team
In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see
Customer Success Engineering team handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"
Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.
We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
A frontier
agentic translation system
that localises every market (20+ languages) with a human-in-the-loop mechanism.
A self-improving
agentic QA product
that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
This is a build-the-frontier role, not a manage-the-vendor role.
This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.
What You’ll Be Doing
You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.
Own the agentic translation system
Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.
Build the agentic QA and quality automation
Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
Make it self-improving
Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.
What We Look For In You
PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
Nice to Haves
Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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Location: Pakistan; Philippines; India; South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an experienced CMS Developer with hands-on expertise in Wix, WordPress, and/or Shopify to join one of our clients remotely.
In this role, you will build, customize, maintain, and optimize websites using modern content management systems and e-commerce platforms. You'll work closely with designers, marketers, and other team members to turn designs and business requirements into responsive, high-performing websites.
This is an excellent opportunity for a detail-oriented web developer who is comfortable managing CMS-based websites independently and enjoys combining technical development with strong visual execution.
Key Responsibilities
Build, customize, and maintain websites using Wix, WordPress, and/or Shopify
Convert designs and mockups into responsive, functional web pages
Customize themes, templates, layouts, and CMS functionality
Implement website updates, landing pages, forms, integrations, and new features
Troubleshoot and resolve technical, layout, and compatibility issues
Optimize websites for speed, mobile responsiveness, usability, and SEO
Install, configure, and maintain plugins, apps, and third-party integrations
Manage website content and ensure consistency across pages
Perform ongoing website maintenance, updates, testing, and quality assurance
Collaborate with designers, marketers, and other stakeholders to deliver projects accurately and on time
Follow web development best practices for performance, accessibility, security, and maintainability
Requirements
Proven professional experience as a CMS Developer, Web Developer, WordPress Developer, Shopify Developer, or Wix Developer
Strong hands-on experience with at least one of the following: Wix, WordPress, or Shopify
Solid knowledge of HTML and CSS
Familiarity with JavaScript and basic front-end development principles
Experience customizing CMS themes, templates, plugins, or applications
Understanding of responsive and mobile-first web development
Familiarity with website performance optimization and SEO best practices
Strong troubleshooting and problem-solving skills
Excellent attention to detail and ability to accurately implement designs
Ability to manage multiple website tasks and deadlines independently
Strong written and verbal English communication skills
Reliable internet connection and ability to work effectively in a remote environment
A portfolio or examples of websites you have built or maintained
Nice to Have
Experience across multiple platforms, particularly WordPress, Shopify, and Wix
Experience with page builders such as Elementor or similar tools
Knowledge of Shopify Liquid
Experience with Wix Studio or Velo
Familiarity with Figma and translating designs into live websites
Experience working with digital agencies, SaaS companies, startups, or e-commerce businesses
Knowledge of analytics, conversion tracking, and marketing integrations
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
УдалённоGreece
УдалённоGreece
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УдалённоPakistan; Philippines; India; South Africa