Crusoe is looking for an Engineering Manager Deployment to lead network deployment teams delivering global high-performance compute infrastructure.
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Crusoe is looking for an Engineering Manager Deployment to lead network deployment teams delivering global high-performance compute infrastructure.
Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects. This is a highly cross-functional role for someone who thrives in fast-moving environments, can flex across multiple priorities, and enjoys turning ambitious ideas into well-executed programs. You’ll partner closely with Marketing, Sales, Customer Success, and external stakeholders to drive projects from initial concept through planning, execution, and delivery. The ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity, navigates complex stakeholder relationships, and takes genuine ownership of outcomes. Someone who is meticulous about the details, anticipates what needs to happen next, and can confidently drive multiple projects forward without losing sight of the bigger picture. WHAT YOU'LL DO Program Management & Cross-Functional Execution - Own end-to-end delivery of multiple concurrent initiatives, translating strategic objectives into detailed project plans with clear milestones, owners, timelines, dependencies, and deliverables. - Drive alignment and accountability across cross-functional stakeholders, proactively managing competing priorities, identifying risks, resolving blockers, and ensuring nothing falls through the cracks. - Lead projects, tracking, and documentation across the broader team, often building the operational framework for initiatives without an existing playbook. Customer Marketing & Experiences - Lead planning and execution of customer-facing programs, activations, and strategic partnerships. - Help develop, launch, and operationalize new customer loyalty, recognition, gifting, and engagement initiatives. - Manage program logistics, budgets, vendors, external partners, and production to deliver high-quality experiences. Strategic Initiatives & Program Operations - Drive execution of research and thought leadership initiatives, coordinating internal teams, external partners, timelines, and deliverables. - Own internal customer engagement initiatives, including customer participation in advocacy activities. - Establish scalable project management processes, trackers, workflows, and reporting to improve visibility, accountability, and operational efficiency as the function grows. QUALIFICATIONS - 5–8+ years of experience in customer marketing, program management, experiential marketing, strategic operations, or related roles, ideally at a high-growth SaaS or technology company. - Exceptional project management and organizational skills, with demonstrated ability to independently own and deliver complex, multi-stakeholder initiatives from inception through completion. - Strong cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority and work effectively with senior internal and external stakeholders. - High ownership, sound judgment, and a bias toward action. You anticipate challenges, proactively solve problems, and can be trusted to drive projects forward with minimal oversight. - Familiarity with tools such as Notion, Asana, Airtable, or similar project management platforms. COMPENSATION $136,000 - $187,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with go-to-market and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role owns the legal research side of that work. You will source, evaluate, and negotiate access to the legal research content our products are built on and connected to, across both primary and secondary sources. You will quarterback these deals from identification and evaluation through negotiation and product integration. Legal content is a difficult market to work in. Rights are fragmented, licensing terms are idiosyncratic. We are looking for someone who already understands that terrain, either because they practiced and relied on these materials every day, or because they sat on the other side of the table building and licensing them. You will work closely with senior stakeholders across product, engineering, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for legal content and data partnerships, aligned with Harvey's overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships with legal content and data providers. - Assess corpora on the merits: jurisdictional coverage, historical depth, update cadence, editorial enhancements, metadata quality, and what rights actually come with the data. - Negotiate complex licensing agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, engineering, finance, legal and GTM teams to oversee the successful integration of new content sources into the product. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker at Harvey pace. WHAT YOU HAVE - You practiced law in the United States, or you helped build the tools lawyers practice with. We have a strong preference for litigators who have real fluency in the legal research corpus. Experience working in business development, product, or corporate development is a strong plus. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey's mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION $240,000 - $260,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team leads Harvey's partnerships with the cloud hyperscalers, frontier AI labs, inference providers, data suppliers, and emerging open source ecosystem. These are multi-dimensional relationships: the same companies we build with are also the ones we build on and go to market alongside. Our work spans commercial deal structuring, co-selling, co-development, and co-marketing, working cross-functionally with Finance, Research, Product, Sales, Marketing, and other teams across the company. As a member of the Cloud & AI team, you will help drive strategic partner initiatives and engagement ranging from new model releases and product launch announcements to commercial agreements and co-marketing campaigns, and own the tactical execution that follows: activating commercial marketplaces, unlocking channel GTM opportunities, accelerating field enablement, and supporting day-to-day requests. It is a unique opportunity that gives you a front row seat to how fast-growing AI companies work together to drive mutual growth. This is a zero to one builder role on a team that will grow alongside the partner portfolio. You will be tasked with working across a wide range of programs and initiatives, including standing up new operational processes and ongoing partner reporting. Much of what this role touches does not have a defined playbook yet. The ideal candidate is a strong operator who can bring structure to complex partnerships, move comfortably between strategic work and hands-on execution, and build programs that scale as the team grows. WHAT YOU'LL DO PARTNER RELATIONSHIP & COMMERCIAL MANAGEMENT - Serve as a go-to resource for multiple cloud, frontier lab, and inference & data partners, and act as a consistent point of contact across internal and external teams - Run regular partner business reviews and joint planning sessions, including quarterly goal setting and executive involvement - Support commercial negotiations, including business case development and deal structuring, working closely with Finance, Product, and Research through to signature - Track partner activity, program performance, and progress against joint plans, and provide clear updates to stakeholders JOINT GO-TO-MARKET & CO-SELLING - Run the co-sell motion with select partners: drive partner-sourced and partner-influenced revenue by designing plays that build momentum with field teams (account mapping, deal registration, pipeline reviews, and alignment with Harvey's sales org) - Activate and operate Harvey's presence on commercial cloud marketplaces, including listings, private offers, and the operational workflows behind them - Support Harvey's sales team on individual partner-supported opportunities by bringing in the right partner contacts, unlocking partner resources, and clearing blockers - Build enablement materials for both sides: partner-facing Harvey narratives, and internal guides on how to sell with each partner CO-DEVELOPMENT & CO-MARKETING - Coordinate joint technical programs with partners, connecting Harvey's Research and Product teams with their counterparts and keeping feedback moving in both directions - Support product launch co-announcements, lining up timing, messaging, and approvals across Harvey Marketing and partner communications teams - Launch joint marketing programs with partners: case studies, webinars, events, and co-branded content - Maximize Harvey's standing in partner programs to unlock funding, technical resources, and go-to-market support BUILDING THE FUNCTION - Contribute to the operational foundation of the team, including portfolio tracking, partner plans, pipeline reporting, and regular reporting cadences with leadership - Develop repeatable processes and internal frameworks for how partnerships are evaluated, launched, and reviewed, so that programs stay scalable as the team grows - Keep internal teams across Sales, Product, Research, Marketing, and Finance current on partner activity through regular updates and business reviews - Take on new scope as the partner portfolio and the team expand over time WHAT YOU HAVE - 5+ years of professional experience in partnerships, alliances, sales, business development or corporate development, ideally at a high-growth company where programs were in their infancy and the partner motion was still being built - Experience structuring or managing complex alliances or partnerships, including commercial negotiations - Experience or knowledge of commercial marketplaces, including listings, private offers, and deal transaction mechanics - Track record of sourcing or influencing revenue through partner channels, ideally with ownership of a pipeline or revenue target - Experience across co-selling, co-marketing, and co-development, with a feel for the nuanced dynamics of partners who are suppliers, channels, and product enablers - Understanding of the AI ecosystem: the major cloud providers and frontier labs, how models are served and priced, and the emerging players across each market - Strong program management skills, including the ability to manage multiple workstreams, establish clear owners and timelines, and lead initial ideation through execution - Excellent written and verbal communication skills with the ability to synthesize complex information and communicate clear recommendations to executives - Comfort with ambiguity and a bias toward building when there's no existing process to follow, and the ability to influence without authority across teams COMPENSATION $200,000 - $275,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
â¢Independently lead and/or perform all data management activities within an assigned study (e.g., study startup, study conduct, study closeout, and reporting). â¢Serve as the data management SME on multidisciplinary project teams providing specific expertise on timeline development, identification of data management deliverables and resource requirements.
About the Company and the Role Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being. ▸ Named to the Inc. 5000 (2026) , the list of America’s fastest-growing companies ▸ Featured in Forbes, The Times, Tom’s Guide and Real Simple ▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment ▸ Semifinalist of the Digital Health & AI Awards We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us. In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product. We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience. What We’re Looking For 3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter Ability to handle technical requests — from bugs to subscriptions and data source syncing Hands-on experience with AI tools, LLMs, and automation Comfortable working with product, engineering, and AI teams Excellent English skills — both written and verbal — and the ability to write clear, informative messages Solid grasp of user psychology and a knack for solving complex cases Ability to break down complex topics into plain, user-friendly language Tech-savviness and curiosity — you enjoy figuring things out Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues. Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs. What You’ll Do Help users via Intercom, email, app stores, and social media Handle user requests related to subscriptions, data syncing, integrations, and more Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails. Automate workflows using no-code tools like n8n Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR). Our Stack We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly. Intercom ChatGPT, Claude Notion, Confluence Slack Asana Figma Amplitude, Metabase What We Offer Flexible hours & a high-trust culture — we care about results, not clock time Competitive salary, performance-based bonuses, and stock options Access to a therapist & employee support program Health insurance Support for personal learning and development Unlimited vacation policy Culture of openness, honesty, and high standards How to Apply Click Apply for this job and send your application. What happens next: You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way. If we’re a good match, the next steps are: Test assignment Culture Fit interview with HR Technical interview with the hiring manager We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build. Does this sound like you? Send us a message — we read every application and will get back to you.
Location: Paphos, Cyprus We are looking for a Project Manager Assistant to support the delivery of low-voltage and smart building systems in commercial real estate projects. This is an entry-level position with a clear growth path towards Project Manager . You will work alongside experienced engineers, project managers, and gain practical experience across all project stages. Responsibilities Support project planning and coordination activities Assist in communication with contractors, suppliers, and internal teams Prepare and maintain basic project documentation Track tasks, timelines, and project progress Participate in site visits and technical meetings Use digital tools to manage and report project activities Requirements Technical education or background (engineering, electrical, IT, automation preferred) Strong interest in engineering projects and smart buildings Organized, detail-oriented, and proactive mindset Good communication and teamwork skills Willingness to learn and develop professionally Confident English (spoken and written) Experience with MS Office (Word, Excel, PowerPoint) Basic knowledge of AutoCAD or similar CAD software Good communication and teamwork skills Nice to Have Internship or junior experience in construction or engineering Ability to read technical drawings Basic understanding of low-voltage or IT systems Additional languages such as Russian or Greek are a plus We offer: To be part of a professional international team Opportunity for growth and development Competitive salary 21 days paid vacation days per year 40 working hours paid sick leave days per year Public holiday in accordance with the Cyprus Public Holiday list Interested candidates are requested to send their CV quoting the above job title to the following email address: hr_cyprus@inex-group.com . All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.
Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced Project Manager – Workplace Services to lead and coordinate IT workplace initiatives, strengthen service governance, and ensure the successful delivery of projects within a dynamic international environment. The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive cross-functional initiatives while ensuring alignment with business objectives and operational requirements. Responsibilities Lead and coordinate IT workplace projects, including end-user computing, device lifecycle management, workplace technologies, and related IT services. Establish and maintain structured Workplace Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards. Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and successful project execution. Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges. Ensure consistent communication, reporting, and alignment across technical teams, service owners, business stakeholders, and senior management. Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements. Requirements Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. Extensive experience in IT project management, preferably within Workplace Services, End-User Computing (EUC), or enterprise IT environments. Proven track record of successfully delivering complex, cross-functional IT workplace projects in international organizations. Solid understanding of modern workplace technologies, endpoint management, device lifecycle processes, and IT service delivery. Experience coordinating internal technical teams, external vendors, and managed service providers. Strong knowledge of project management methodologies, governance frameworks, and IT service management principles. Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage. Excellent stakeholder management, communication, negotiation, and organizational skills. Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment. Fluency in English, both written and spoken. PMP, PRINCE2, or equivalent project management certification is considered an advantage. Valid criminal record extract, not older than three months, required. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?
Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced Project Manager – Network Services to lead and coordinate IT infrastructure and network-related projects within a dynamic international environment. The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive complex initiatives while ensuring alignment with business objectives and operational requirements. Responsibilities Lead and coordinate network infrastructure and connectivity-related projects, ensuring delivery within agreed scope, timelines, and quality standards. Establish and maintain structured Network Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards. Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and project execution. Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges. Ensure consistent communication and reporting across technical teams, service owners, and senior stakeholders. Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements. Requirements Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. Extensive experience in IT project management, preferably within network infrastructure, connectivity, or enterprise IT services. Proven track record of successfully delivering complex, cross-functional IT infrastructure projects in international environments. Solid understanding of enterprise networking concepts, network services, and IT infrastructure operations. Experience coordinating internal technical teams, external vendors, and managed service providers. Strong knowledge of project management methodologies, governance frameworks, and IT service management principles. Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage. Excellent stakeholder management, communication, negotiation, and organizational skills. Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment. Fluency in English, both written and spoken. PMP, PRINCE2, or equivalent project management certification is considered an advantage. Valid criminal record extract, not older than three months, required. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates Apt Resources is looking for an experienced Automotive Workshop Operations Manager to keep the workshop running smoothly and efficiently. From leading the technical team and coordinating repair jobs to ensuring quality workmanship and timely vehicle delivery, you'll play a key role in the workshop's day-to-day success. We're looking for someone who understands the technical side of automotive operations, knows how to bring out the best in a team, and can keep things organized even when the workshop gets busy. Key Responsibilities Keep daily workshop operations running smoothly, from vehicle inspections and diagnostics to repairs and maintenance. Lead technicians and mechanics, assign jobs, and make sure everyone knows their priorities. Plan repair schedules and balance workloads to meet deadlines and delivery commitments. Help the team troubleshoot challenging mechanical and electrical issues when needed. Check work progress and ensure repairs meet quality standards before vehicles are handed back to customers. Spot delays and workflow issues early, then find practical ways to resolve them. Keep customers and internal teams updated on repair progress, findings, costs, and expected completion dates. Review job orders, repair estimates, and parts requirements to keep work properly planned and costs under control. Coordinate with suppliers and parts teams to ensure the workshop has the components and materials it needs. Make sure tools, diagnostic equipment, and workshop machinery are properly maintained and used safely. Keep service records, repair documentation, and job progress reports accurate and up to date. Maintain a clean, safe, and organized working environment in line with workshop procedures. Look for ways to improve turnaround times, team productivity, and overall workshop efficiency. Support and coach team members to strengthen their technical skills and performance. Investigate recurring repair issues and put solutions in place to prevent them from happening again. Monitor workshop performance and share ideas with management on how to improve service quality and resource use. Work closely with management to achieve operational targets and deliver a consistently positive customer Requirements Previous experience managing or supervising an automotive workshop or service centre. A diploma or degree in Automotive Technology, Automotive Engineering, Mechanical Engineering, or a related field. Strong knowledge of vehicle diagnostics, mechanical and electrical systems, servicing, and repair procedures. The ability to lead a technical team, manage competing priorities, and keep jobs moving. Good organizational and problem-solving skills, with a practical approach to day-to-day challenges. An understanding of workshop scheduling, spare parts coordination, equipment maintenance, and cost control. Strong communication skills and the ability to work effectively with technicians, customers, suppliers, and management. A commitment to quality workmanship, workplace safety, and continuous improvement. Must currently be based in the UAE and available for an in-person interview in Dubai. Benefits Salary: AED 15,000 - 20,000
Location: Singapore We are growing! We are currently looking to hire an experienced Key Account Manager (Luxury Retail Consultant) for our office in Singapore where you will be based. Who we are: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What you will be doing You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve: Collaborating with luxury and premium brands to help them transform and drive business impact through customer experience. Maintaining and nurturing your client portfolio by offering white glove service and added value. Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients. Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables. Project Management- proposal, execution and delivery of projects. Delivering insightful and engaging face-to-face presentations to C-level executives. Requirements What you will bring along This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experiencein a client-facing role. You should also have the below: Bachelor’s/ Master’s Degree in Administration, Business, Management or related field. 4 + years of work experience preferably in retail and / or in a client-facing role (B2B). Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing). Analytical aptitude- ability to examine data to make meaningful inferences and analysis. Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project). Excellent team player with a great sense of collaboration. Consulting skills- ability to challenge a client brief and to ask meaningful questions. Excellent interpersonal skills. Time management- ability to manage time and resources effectively in a deadline-driven environment. Fluency in English (verbal and written). Fluency in Mandarin will be considered an advantage. If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com
Вести продукт целиком: формировать видение, роадмап и приоритеты. Регулярно общаться с врачами и клиниками: проводить интервью, наблюдать за приёмами, собирать обратную связь.
Мы ищем специалиста, который возьмёт на себя digital-направление компании: сайты, поиск и GEO, рекламу, продвижение на площадках клиентов и отзывы. Стратегия и планирование.
участвовать в создании экспертного контента для отраслевых СМИ (Арендатор, Shop and Mall, CRE и др.); CustDev текущих клиентов для создания крутых кейсов;
Задачи: — Развивать продукты на основе медицинских данных. — Создавать пользовательские сценарии, в которых медицинские данные превращаются в конкретную ценность: понимание состояния здоровья, выявление рисков, персональные рекомендации, профилактику и маршрутизацию. — Развивать риск-профиль пользователя: определять продуктовую концепцию риск-профиля, какие риски оцениваем, какие данные используем, как показываем результат пользователю и как превращаем оценку риска в дальнейший сценарий заботы о здоровье. — Строить слой медицинских данных совместно с медицинской, data- и технической командами, развивать систему сбора и структурирования данных из разных источников: анализов, заключений врачей, опросников, устройств, трекеров и медицинской истории. Работать над полнотой, актуальностью и качеством данных пользователя. — Создавать персонализированные сценарии: использовать данные для персонализации продукта, кому предложить обследование, консультацию, повторный анализ или профилактический сценарий. Развивать механики регулярного обновления данных и возвращения пользователя в продукт. — Работать на стыке Product × Medicine × Data × AI: формулировать продуктовые гипотезы и требования к алгоритмам вместе с врачами, аналитиками, Data Science и ML-командами. Определять, где достаточно правил и классической аналитики, а где AI/ML способен существенно улучшить пользовательский опыт. — Отвечать за продуктовые метрики: определять North Star и систему метрик направления, включая покрытие пользователей медицинскими данными, полноту профиля, прохождение оценки рисков, конверсию в следующий шаг, повторное использование, retention и влияние на потребление медицинских сервисов. Требования: — Product Manager с сильным продуктовым мышлением, умеющий самостоятельно находить проблему, формировать продуктовую концепцию и доводить ее до работающего продукта. — Понимание принципов работы AI/ML-продуктов или желание глубоко погрузиться в эту область. — Способность работать с несколькими командами и большим количеством стейкхолдеров. — Умение проектировать сложные пользовательские сценарии и делать их простыми для пользователя. — Способность работать в условиях высокой неопределенности и самостоятельно формировать roadmap. — Будет плюсом опыт в healthtech, medtech, AI/ML, персонализации или data-продуктах. Условия: — Сильная команда профессионалов. — Возможность развития в команде ведущей MedTech-компании России. — Уютный офис в БЦ Technopark Plaza с панорамным видом на город и гибридный график. — Корпоративная техника. — Медицинская программа, включающая телемед-консультации, очные приёмы в клиниках, психологов, стоматологию, лабораторные и инструментальные диагностики. — Оплачиваемые курсы английского языка от ЯПрактикум. — Поддержка активного образа жизни: корпоративные занятия сквошем, бегом, футболом в Москве или компенсация спортивного абонемента. — СберУниверситет и оплата профильного обучения и курсов. — Подписка СберПрайм, льготные условия ипотечного кредитования, скидки от партнёров. — Возможность посещать профильные конференции и выступать на них. — Коммуникация на "ты", отсутствие бюрократии, взаимопомощь.
Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Our mission Shape the engineering foundations of Mistral AI’s next generation of compute capacity while improving the resilience of the infrastructure already in service. This role combines technical design leadership with field reliability engineering: you will establish demanding, practical requirements for colocation power and cooling, scrutinize proposed solutions and turn operating experience into better designs, safer changes and more reliable AI capacity. Operating context & accountability Mistral deploys high-density AI infrastructure in colocation facilities, where partners operate the underlying critical plant. You will be Mistral’s technical counterpart to providers, designers, commissioning specialists and internal IT and capacity teams. The position combines forward-looking design authority with hands-on technical investigation and portfolio reliability improvement. It requires depth in one core engineering discipline and the judgment to lead multidisciplinary decisions with specialist support. Key responsibilities — design and technical standards - Own and continuously improve Mistral’s technical design criteria and colocation requirements for new facilities, expansions and retrofits, including availability objectives, failure domains, maintainability and operational flexibility. - Translate GPU platform roadmaps into measurable facility envelopes: IT load and transients, rack density, electrical topology, redundancy, cooling capacity, supply/return temperatures, flow, pressure, water quality and monitoring. - Review utility and MV/LV arrangements, transformers, generators, UPS, switchgear, busway, protection coordination, earthing, power quality and metering for suitability under demanding AI loads. - Review mechanical and controls architecture, including chilled-water and heat-rejection systems, pumps, control sequences, CDU integration, leak detection, filtration, water treatment and cooling recovery scenarios. - Lead multidisciplinary reviews of single-line diagrams, P&IDs, sequences of operation, design calculations, capacity models, failure-mode studies and proposed deviations; document risks and decisions. - Participate in site selection, technical due diligence, provider RFPs, design milestones and commercial technical schedules, challenging assumptions before they become delivery constraints. - Define design review and exception processes that balance performance, resilience, deployment speed, efficiency, capital cost and long-term operability. Key responsibilities — commissioning and delivery assurance - Partner with delivery and commissioning teams to define functional and integrated testing requirements, acceptance criteria, evidence packages and outstanding-defect management. - Validate that electrical and cooling infrastructure can support the contracted AI load envelope under normal, maintenance and credible fault conditions. - Review test scripts and results for loss of utility, UPS/generator transitions, cooling component failures, controls faults, CDU interface events and staged restoration where applicable. - Ensure operational handover includes accurate drawings, asset and interface registers, monitoring points, setpoints, maintenance constraints, emergency procedures and unresolved risk ownership. - Support live-site changes and capacity upgrades with a disciplined review of impact, sequencing, rollback plans and operational readiness. Key responsibilities — field reliability and root-cause analysis - Act as a technical escalation point for recurring or high-impact electrical, mechanical and controls incidents across operational colocation sites. - Analyze alarms, BMS/EPMS trends, event sequences, power-quality records, cooling telemetry, commissioning findings and maintenance evidence to distinguish symptoms from systemic causes. - Lead or challenge technical root-cause investigations with colocation partners, including common-mode failures, protection miscoordination, thermal instability, control logic, hydraulic performance and hidden capacity limitations. - Develop risk-ranked corrective actions and reliability improvement programs; validate effectiveness through evidence and post-change monitoring. - Identify fleet-wide patterns and feed lessons learned into reference designs, acceptance tests, technical specifications and provider governance. - Review maintenance and change proposals that create material exposure to compute availability, providing clear technical recommendations and escalation where required. Key responsibilities — collaboration and leadership - Work with IT hardware, network and platform teams to understand the operational consequences of rack-level and cluster-level failure domains. - Influence colocation providers, consultants and OEM partners through technically rigorous, fact-based reviews without relying on direct operational authority. - Present design trade-offs, reliability risks and investment recommendations in language accessible to engineering leadership and business stakeholders. - Develop reusable standards, technical playbooks and engineering knowledge sharing to support consistent decisions across a rapidly expanding portfolio. What success looks like - New capacity is accepted against well-defined electrical, thermal and resilience criteria with transparent technical exceptions. - Design risks are identified early, reducing late changes, stranded capacity and avoidable operational constraints. - Repeat incidents and unresolved critical engineering defects decrease as corrective actions are verified. - Field experience produces measurable improvements to future designs and live-site operating resilience. Minimum qualifications - At least 8 years in mission-critical data center design, engineering, commissioning or technical reliability, including responsibility for complex technical decisions. - Degree in electrical or mechanical engineering, or equivalent professional experience, with deep knowledge in one discipline and strong working knowledge of the other. - Demonstrated expertise in critical power and cooling architecture, redundancy, failure-mode analysis and operational risk management. - Experience reviewing engineering drawings, calculations, commissioning evidence and root-cause analyses, and coordinating technical specialists. - Ability to influence colocation providers and cross-functional stakeholders; excellent English communication and willingness to travel. Preferred qualifications - Experience with AI/HPC infrastructure, high-density accelerator platforms and direct-to-chip liquid cooling. - Knowledge of CDUs, facility-to-technology cooling interfaces, hydraulic performance, cooling-water quality and leak management. - Experience with electrical protection/selectivity, power quality, controls sequences, integrated systems testing and BMS/EPMS analytics. - Experience creating technical standards across multiple sites or providers, including design deviations and fleet-wide reliability improvements. - Professional engineering registration or equivalent technical credentials. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
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