Location: AZ_Mesa_HQ
Position Overview
The Senior Director Total Rewards and Payroll is a hands-on, global leader responsible for the strategy, design, governance, and execution of Verra Mobility's executive and broad-based compensation, benefits, and payroll programs. Reporting to the SVP, General Counsel, Chief Compliance Officer, and Interim Head of HR, this leader advises executives, HR, and employees while leading a team that delivers competitive, cost-effective rewards and accurate, compliant payroll globally.
Essential Responsibilities
Total Rewards Strategy and Leadership
Develop and lead the global total rewards and payroll strategy and multi-year roadmap, building buy-in from executive leadership through execution.
Serve as trusted advisor to executive leadership and HRBPs; lead, coach, and develop the Total Rewards and Payroll team, building succession and capability.
Manage total rewards and payroll budgets, vendors, and consultants; partner with Finance on forecasting and cost management.
Establish streamlined processes, documentation, and governance that reflect business unit and country differences.
Lead change management and communications that build employee understanding of rewards programs.
Executive and Broad-Based Compensation
Partner with the third-party executive compensation consultant to design and govern executive compensation programs, including pay positioning, short- and long-term incentives, and peer group benchmarking; prepare Compensation Committee materials and analysis in partnership with Legal and Finance.
Oversee the global equity program, including grants, vesting, and administration with the external stock plan administrator.
Own global job architecture, salary structures and grade levels, and broad-based incentive plans.
Lead the annual merit, bonus, and equity cycle, competitive benchmarking, and salary survey participation.
Guide offers and job evaluations using market data and internal equity; advise on job descriptions and FLSA status in partnership with Legal.
Partner with HRBPs on organizational structure, spans, and layers.
Ensure compensation programs comply with federal, state, and international requirements, including pay transparency laws such as salary range disclosure and the EU Pay Transparency Directive, in partnership with Legal.
Benefits
Design and lead a cost-effective, competitive global benefits strategy covering health and welfare, 401(k), leave, voluntary benefits, and perks that strengthens attraction and retention.
Oversee the broker, carriers, and 401(k) providers, including renewals, cost management, invoice accuracy, HRIS carrier connections, and U.S. and global enrollment.
Ensure compliance with ACA, FMLA, COBRA, ERISA, HIPAA, and international requirements, including annual benefit and 401(k) plan filings.
Identify trends and regulatory changes to improve plan design and streamline administration.
Payroll
Own end-to-end global and U.S. payroll processes, systems, and controls, ensuring accurate and timely execution.
Ensure compliance with country, federal, state, and local payroll tax and wage laws.
Drive payroll optimization, automation, and integration with HRIS and Finance, including audit readiness.
Ensure accurate payroll treatment of incentives, equity, and benefit deductions in partnership with compensation and benefits.
Qualifications
Minimum 12 years of experience across compensation, benefits, and payroll, including at least 5 years leading teams and managing managers.
Demonstrated expertise in executive compensation, equity programs, and Compensation Committee reporting, as well as broad-based compensation design.
Proven experience leading global benefits and payroll operations in multiple countries; mergers and acquisitions experience preferred.
Thorough knowledge of federal, state, and international regulations, including FLSA, ACA, COBRA, HIPAA, ERISA, and FMLA.
Advanced Excel skills (pivot tables, formulas) and strong Microsoft Office skills required.
Technology industry or HR consulting experience preferred.
Bachelor's degree in Human Resources, Finance, Math, Business Management, or related field preferred; equivalent experience considered. Advanced degree a plus.
Certifications such as CCP, CEBS, CBP, SHRM-SCP, or SPHR strongly preferred; CPP or FPC a plus.
Strategic thinker with business acumen, executive presence, and excellent communication skills; able to influence senior leaders across levels and geographies.
Detail-oriented problem solver who manages multiple priorities, analyzes and presents complex data, and handles confidential information with integrity.
Works independently and collaboratively; accountable for results.
Workday experience preferred.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHAT YOU’LL DO:
Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures
Implement post-close insurance strategies, including entity additions/removals, coverage restructuring, policy endorsements, and tail/run-off coverage placement
Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives
Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives
Serve as the primary point of contact for clients, delivering expert guidance on risk management, coverage structure, and compliance requirements
WHAT YOU’LL BRING:
Bachelor’s degree with a minimum of 5+ years of client service, or High School degree with a minimum of 7 years of client service
Team-oriented self-starter, with the ability to organize, prioritize, monitor, control workflow deadlines, and be flexible
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Adaptability and resilience in managing shifting priorities
A collaborative mindset to work with teams across EPIC
Insurance technical skills; ability to apply knowledge of coverage forms in analysis, identification of coverage gaps, and ongoing coverage consultation
Receptive to feedback; critical thinking and problem-solving skills; high adaptability
Ability to work well under pressure with attention to details
Strong verbal and written communication skills and analytical abilities
Property and Casualty Insurance License
Insurance Designation(s) preferred
Proficiency in Microsoft Office
Experience with agency management systems such as Sagitta, ImageRight, etc
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
_______________________________________________________________________
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness.
Some examples of our projects:
Building a clear, reliable subscription view across the Customers Portal and related surfaces
Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences
What you'll do
Design and build fullstack features across the post-purchase subscription journey.
Contribute to the technical design and implementation of new subscription lifecycle capabilities.
Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions.
Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.
Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
Participate in code reviews and provide thoughtful, constructive feedback.
Identify and reduce technical debt and architectural risk in the subscription lifecycle.
Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience as a fullstack engineer and confidence working across frontend and backend code.
Our purchase applications use Ruby on Rails (Must have) and Vue.js. (preferred) or React.
Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions.
Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context.
Familiarity integrating with third-party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement.
A focus on safe, incremental delivery given the revenue and customer impact of this work.
The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions.
Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment.
Alignment with GitLab's values and a commitment to working in accordance with them.
About the team
The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the
Monetization sub-department handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
and
Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote Ireland
Compensation Range: €54,600 base with an on target earnings of €91,000 base plus equity
What You’ll Do:
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.
As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics.
Responsibilities:
Achieve and exceed quota based on both expansion metrics and renewal rates
Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
Maintain and reinforce Huntress’ culture
Build and maintain strong relationships with multiple contacts within assigned partner organizations
What You Bring To The Team:
2+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
Strong knowledge of the MSP space, preferably related to the cybersecurity industry
Experience with Salesforce or other similar CRM platforms
Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
Strong bias to action and ability to get things done efficiently and effectively
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set-up allowance (€480)
Generous personal leave entitlements
Digital monthly reimbursement (€111)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote UK
Compensation Range: £49,200 base salary with an on target earnings of £82,000 base plus equity
What You’ll Do:
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.
As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics.
Responsibilities:
Achieve and exceed quota based on both expansion metrics and renewal rates
Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
Maintain and reinforce Huntress’ culture
Build and maintain strong relationships with multiple contacts within assigned partner organizations
What You Bring To The Team:
2+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
Strong knowledge of the MSP space, preferably related to the cybersecurity industry
Experience with Salesforce or other similar CRM platforms
Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
Strong bias to action and ability to get things done efficiently and effectively
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
As a Junior Application Security Analyst in the Information Security team, you will help secure Checkout.com http://Checkout.com’s software applications throughout the Secure Software Development Lifecycle (SSDLC). You will work closely with developers and product teams to integrate security early in the development process, identify and oversee the remediation of vulnerabilities, and ensure adherence to secure coding practices and application security standards. This role focuses on practical, hands-on security support while also growing your expertise in application security.
KEY RESPONSIBILITIES
SSDLC & Secure Coding
- Assist in integrating security controls into the SSDLC.
- Support the creation and maintenance of secure coding guidelines (e.g., OWASP Top 10, CERT Secure Coding Standards).
Application Security Testing
- Run a Static Application Security Testing (SAST) and Software Composition Analysis (SCA) scans.
- Conduct API security testing.
- Support CI/CD pipelines to keep secure and effective integration.
THREAT MODELING & APPLICATION SECURITY ANALYSIS
- Participate in threat modeling sessions.
- Document identified threats, assess risks and provide mitigation recommendations.
- Assist in code and system reviews to analyse security in company’s products.
VULNERABILITY MANAGEMENT
- Triage and prioritise vulnerabilities from automated scans.
- Track, verify and ensure security flaws remediation.
- Assist to automate an AppSec pipelines
COLLABORATION & AWARENESS
- Collaborate with engineering teams to integrate security into product design and improve existing systems.
- Help deliver training and awareness on SSDLC best practices and secure coding.
- Contribute to security documentations.
REQUIRED SKILLS & EXPERIENCE
- 1–3 years in application security, secure software development, or related IT/security role.
- Understand basic network technologies and protocols (HTTP, TCP/IP, DNS and the OSI model).
- Understanding of common software vulnerabilities and their mitigations.
- Basic programming experience in a popular language (e.g., Python, JavaScript, Golang).
- Understanding of CI/CD pipelines and DevSecOps principles.
- Basic understanding of cloud technologies (AWS, GCP or Azure) and GitHub security features.
- Strong attention to detail in documentation and assessments.
PREFERRED
- Familiarity with SAST/DAST/SCA tools and API security testing platforms.
- Exposure to cloud-native application security (AWS, Azure, GCP).
- Understanding of container security (Docker, Kubernetes).
- Experience of participating in Capture The Flag (CTF) competitions.
KEY COMPETENCIES
- Eager to learn and expand technical skills in application security.
- Effective communicator with both technical and non-technical audiences.
- Collaborative and proactive problem solver.
- Ability to prioritise work.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11723
Executive Support & B2B Business Development Virtual Assistant
Independent Contractor – CPT-11723 Executive Support & B2B Business Development Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Denmark-based consulting company serving the oil and gas, offshore energy, and renewable energy industries is seeking a proactive Business Support VA to assist with executive administration, B2B lead generation, prospect outreach, and CRM management.
The company provides specialized consulting services for complex industrial projects and has developed Orbit, a proprietary AI-enabled platform for managing project information and workflows.
The ideal candidate will combine strong administrative organization, B2B sales development experience, confident English communication, and the ability to work independently.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Administrative Support
Assist the CEO with scheduling, meeting coordination, and administrative follow-up
Organize business correspondence, task lists, and supporting documentation
Track outstanding commitments, deadlines, and next steps
Coordinate routine communications with business contacts and internal team members
Prepare meeting information and provide updates on active priorities
B2B Lead Generation & Outreach
Research prospective clients and relevant projects in offshore energy, oil and gas, and renewable energy
Identify target companies, project contacts, and relevant decision-makers
Build and maintain organized prospect lists using client-provided criteria
Conduct introductory email outreach and follow-up with potential clients
Make outbound calls as needed to establish contact and identify interest
Schedule meetings for the CEO and document follow-up requirements
CRM & Business Operations
Maintain accurate contact records and business opportunities within Orbit
Update prospect information, outreach history, and pipeline statuses
Track outstanding follow-ups and potential consultancy opportunities
Assist with organizing consultant and client information
Prepare concise weekly reports on prospecting, outreach, appointments, and administrative progress
Participate in regular progress meetings with the CEO
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Executive assistance, business support, or B2B sales development experience required
B2B lead research, prospect outreach, or appointment-setting experience required
Excellent spoken and written English required
CRM management and accurate data-entry experience required
Microsoft Office and spreadsheet proficiency required
Experience in energy, engineering, industrial services, or maritime industries strongly preferred
Experience supporting an executive or business owner preferred
IDEAL CANDIDATE PROFILE
Proactive, resourceful, and commercially minded
Confident communicating with international business contacts
Highly organized and comfortable managing different priorities
Independent with research and follow-up activities
Comfortable learning technical industry terminology
Strong interpersonal communication and problem-solving skills
Dependable and interested in supporting business growth
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Orbit – Proprietary Client Platform; Training Provided
Microsoft Excel / Word / Outlook
Microsoft Teams
CRM & Lead Tracking Tools
LinkedIn / Online Business Research
Email & Calendar Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible with Overlap During Denmark Business Hours – Exact Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: Flexible with Overlap During Denmark Business Hours – Exact Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: US - Remote
Customers are no longer asking whether AI works—they’re asking what it will change about how they operate. As an AI Success Architect, you’ll help enterprise customers answer that question and turn Asana’s AI capabilities into measurable business results. You’ll own the post-sales relationship for a portfolio of ~50 enterprise accounts, acting as a strategic advisor with accountability for AI adoption, consumption, and commercial outcomes. In this advisory role, you’ll diagnose where AI changes how work gets done and guide the organizational change that makes it stick.
This role can either be fully remote depending on which US state you live in, or based in our Chicago office with an office-centric hybrid schedule
. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends on the type
of work you do and the teams with which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Serve as the trusted advisor and point of accountability for a portfolio of enterprise accounts across the customer lifecycle.
Build joint success plans that connect strategic customer goals to measurable results, leading business reviews focused on outcomes and value rather than just usage.
Diagnose customer workflows and map them to Asana’s AI capabilities (AI Studio, AI Teammates, and integrations built on the Model Context Protocol, or MCP) to replace manual effort and accelerate decision-making.
Assess how customers structure their work in Asana, guiding them to establish habits and governance that supply AI models with rich, consistent context.
Lead change management and enablement programs that build internal champions and ensure long-term, sustained adoption.
Track AI consumption and adoption against clear baselines and 30/60/90-day benchmarks, translating usage data into a compelling business story.
Identify expansion readiness for new AI use cases, products, or broader deployments, initiating conversations and partnering with the account team once validated.
Monitor account health, engagement, and sentiment to proactively mitigate risks well ahead of renewals.
Partner cross-functionally with Solutions Engineering, Professional Services, and Sales, while sharing structured customer insights with Product and Customer Success leadership.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
5+ years of experience in customer success, strategic account management, or enterprise technology, with a track record of driving delivery and adoption for complex, high-value accounts.
Proven background managing enterprise relationships across both technical and business stakeholders.
Solid understanding of how AI agents function, workflow automation principles, and where AI provides substantial versus incremental impact.
Comfort discussing pricing, ROI, and commercial outcomes with senior executives, ideally within consumption-based models.
Strong competency in change management and program management across concurrent, long-term initiatives.
Effective communication skills across audiences, from executive presentations to tactical working sessions with operations teams.
Ability to navigate fast-paced, ambiguous environments with sound judgment.
Willingness to travel up to 20% to customer sites as needed.
Expe
rience with enterprise AI, automation, or workflow platforms (or familiarity with MCP) is a plus.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping
us achieve our mission. If
you're interested in this role and don't meet every listed
requirement, we still encourage you to apply.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $116,800 - $148,800
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
• Вы отвечали за Payments/Billing внутри B2C subscription-продукта на merchant side и можете показать результаты в цифрах. • Есть 5+ лет в Payments / Billing / Acquiring.
ГибридseniorNicosia; #vacancy #HeadOfPayments #Payments #Billing #Subscription #B2C #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus | Relocation; Рассматриваем кандидатов на месте и готовых к релокации
Location: Remote, Poland; Armenia; Agios Athanasios, Cyprus; Tbilisi, Georgia; Kazakhstan; Serbia; Spain; Ukraine
Workplace: fully
Simple Life
is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle, without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, and has helped millions lose weight successfully and sustainably. We’ve been recognised as Best Virtual Coach and one of the Top 100 AI companies, all thanks to a dedicated global team driving real impact. To learn more, visit
simple.life
.
About the role
We’re looking for an experienced Senior Growth Product Manager to own conversion to purchase across our full acquisition funnel.
You’ll own the path from the first ad impression to the first payment. That covers traffic intent, quiz onboarding, the web paywall, offers and upsells, and the hand-off into the app. You’re also accountable for the quality of that revenue: refunds and first renewals.
This is a hands-on leadership role. You set direction and run the team’s experimentation engine, and you still go deep into the data and the funnels yourself.
Key responsibilities
Own the core metrics: conversion to purchase and incremental revenue, along with the quality of that revenue (refunds, first renewals).
Allocate the team’s capacity, including design time shared with adjacent product areas, against the biggest revenue levers.
Test across the whole funnel: intent-based flows and segments, warm-up and quiz logic, paywalls, pricing, trials, offers and upsells. Do it at high velocity.
Work with performance marketing on creative strategy and messaging, so the promise a user sees in the ad carries through into onboarding and the offer.
Understand how each acquisition channel (paid, organic, referral) shapes user behaviour, and design flows around user intent, source and behavioural profile.
Build behavioural funnels, attribution views and dashboards, find where users drop off, and fix it.
Listen to users: what they say, feel and struggle with. Turn those insights into journeys that convert.
Use UX and sales psychology where it fits (personalization, social proof, urgency, storytelling) to raise the perceived value of the outcome and reduce friction at the decision point.
Work with analytics, engineering and product teams to ship end to end, and prioritise by revenue impact.
Experience and qualifications
6+ years in growth or product roles at consumer subscription businesses, including 2+ years managing people (PMs, designers or analysts).
End-to-end ownership of a web-to-app or web subscription funnel with real paid traffic (≥ $[X] a month in spend), and numbers you moved.
Working knowledge of paid acquisition (Meta, TikTok, Google and others): how a creative or channel change shows up in your funnel.
Deep hands-on experience with A/B testing, including warm-up strategies, and the judgement to know which results to trust.
Strong analytical skills. You dig into behavioural and payment data yourself and can build and work with growth models.
Experience aligning marketing, product and engineering around shared goals.
About you
Results-driven, comfortable in a fast-moving environment, and you iterate quickly based on data and feedback.
You care about user experience and revenue equally, and you don’t treat them as a trade-off.
You have a good instinct for where growth is hiding, and you combine data with creative problem-solving to get it.
You communicate clearly and can bring teams at every level along with you.
You keep up with what’s happening in the subscription industry.
Perks and benefits
Competitive salary package commensurate with experience, plus stock options
The equipment you need to do your job
A premium Palta Family subscription (Simple, Flo, Zing etc.)
21 days annual leave, plus bank holidays
Office in Limassol (hybrid) or a remote option for candidates residing outside of Cyprus
Location: Ukraine; Czech Republic; Bulgaria; Latvia; Hungary; Lithuania; Bosnia & Herzegovina; Estonia; Serbia; Poland; Khazakstan; Armenia; Türkiye; Romania; Slovakia
Workplace: Remote
Location: Fully Remote (CET)
Start Date: ASAP
Language: Fluent English required
Type: Full-time (Contractor) – 3-month contract to start, with the opportunity to extend
ABOUT THE OPPORTUNITY
Pragmatike is recruiting on behalf of a fast-growing AI consumer technology company seeking a Lifecycle & CRM Specialist to build and optimize customer communication strategies across the entire user journey.
You'll own lifecycle marketing initiatives designed to improve user activation, subscription conversion, retention, and re-engagement. Working closely with product, marketing, and data teams, you'll develop automated communication flows, audience segments, and personalized campaigns across email, in-app messaging, and push notifications.
This is a hands-on role for someone who combines strong CRM expertise, analytical thinking, and an understanding of consumer subscription products, with the ability to build and execute lifecycle strategies independently.
WHAT YOU'LL DO
- Develop and manage lifecycle marketing programs covering onboarding, activation, subscription conversion, renewals, and win-back campaigns.
- Build automated email journeys and personalized communication flows across the customer lifecycle.
- Identify opportunities to convert free users into paying subscribers through targeted messaging and offers.
- Develop re-engagement campaigns to reactivate inactive users and existing customer segments.
- Create audience segments using behavioral, product, and subscription data.
- Collaborate with product and marketing teams to optimize in-app messaging, push notifications, and other communication channels.
- Design and run A/B tests to optimize messaging, timing, offers, and channel performance.
- Monitor campaign performance, deliverability, and customer engagement metrics.
- Analyze results and connect lifecycle initiatives to revenue, conversion, and retention outcomes.
- Ensure communication strategies comply with applicable privacy regulations and consent requirements.
WHAT WE'RE LOOKING FOR
- Proven experience in lifecycle marketing, CRM, or retention marketing, ideally within a consumer subscription business.
- Hands-on experience building automated campaigns and customer journeys using platforms such as Braze, Customer.io, Iterable, or Klaviyo.
- Strong understanding of customer segmentation, personalization, and lifecycle automation.
- Analytical mindset with the ability to independently build segments, analyze campaign results, and optimize performance.
- Experience managing email deliverability, list health, and campaign performance.
- Understanding of GDPR, CAN-SPAM, consent management, and international communication requirements.
- Strong copywriting skills and the ability to create or refine effective customer communications.
- Ability to develop strategy and independently execute campaigns.
- Excellent written English.
NICE TO HAVE
- Experience with in-app messaging and push notifications across iOS and Android.
- Knowledge of email deliverability, domain reputation, and reactivation of dormant mailing lists.
- Familiarity with subscription billing platforms and associated customer lifecycle events.
- Experience working with consumer applications where customer trust and communication tone are particularly important.
- Experience optimizing subscription revenue and customer lifetime value.
WHY JOIN?
This is an opportunity to build and own the lifecycle marketing strategy of an innovative AI consumer product used by millions of people worldwide. You'll have the autonomy to develop new communication programs, experiment with different approaches, and directly influence subscription growth and long-term customer retention.
The company offers flexible working hours, generous vacation policies, a fully remote work environment, and the opportunity to influence the future of AI-powered consumer experiences.
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Paris. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the role
Checkout.com http://Checkout.com's finance department is looking for a hands-on professional who can provide experienced support to the Payments Team Manager, having a proven ability to work with minimal day to day supervision.
The successful candidate will need to be an independent, high achieving individual, able to stand out in an entrepreneurial environment. This role is an excellent opportunity to further improve existing knowledge and skills around payments and operational finance within a team with wide ranging responsibilities.
Key Responsibilities
- Respond to Internal and external queries
- Calculate and execute adjustments to merchant pay-outs
- Monitor Merchant account - Set security deposits and thresholds on accounts working with Internal departments.
- Monitor and reconcile transactions and payment volumes across all our systems daily.
- Manage email correspondence and statement distribution to major merchants.
- Dealing with merchant payment queries and investigations
- Review processing data and analysis
- Weekly and monthly reporting
- Participation in ongoing projects around development of back office systems
- Reviewing processes and procedures
- Liaising with 3rd party providers (eg. Banks)
- Use strong problem-solving skills and a deep understanding of our systems to resolve queries with our customers in mind
- Assisting the rest of the team as required, Including providing support to Senior Client Services Specialist.
- Ad hoc reporting as required.
About You
- In-depth understanding of transactional payment processes
- Ability to handle multiple tasks with tight delivery schedules and prioritise accordingly.
- Strong sense of ownership and accountability
- Process oriented and high level of attention to detail
- Excellent time management skills with the ability to build strong cross-functional relationships and work collaboratively.
- Demonstrated experience of working within the financial services industry
- High level of proficiency with MS Excel (Highly desirable)
- Process driven – You understand processes intuitively, are highly organised, and are constantly on the lookout to improve the way you work. You love tweaking things.
- Collaborative – You seek first to understand and then to be understood. You communicate your actions and intentions clearly - verbally as well as in a written form.
- Proactive – You have a proactive attitude towards problems. You pay attention to details and think about the implications of what you are doing.
- Most importantly, a team player - someone fully committed to their team and who takes pride in their work, both independently and as a collective.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hong Kong
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
How you’ll make an impact
- Crafting merchant specific account development plans
- Building high touch, consultative and positive relationships with our merchants through regular and open communications
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience
What we’re looking for
- 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry
- A strategic problem solver with excellent project management skills
- Good knowledge of today’s major e commerce and payments technologies, players and major future trends
- Customer driven and able to establish robust relationship with assigned customer base
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Fluent in both Mandarin and English as working languages, with excellent cross-cultural communication skills and exceptional written and verbal skills in both languages.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
The Senior Analyst, Financial Crime Compliance is a subject matter expert in the second line of defence, supporting the MLRO in managing and strengthening the Financial Crime Compliance function in the UAE. The role provides expert advisory and judgement on high-risk clients and complex escalations, acts as a strategic partner to Sales, Onboarding, Transaction Monitoring, Legal and Product, and helps ensure adherence to UAE AML/CFT/CPF, sanctions and payments regulations.
WHAT YOU WILL BE DOING
- Provide operational advisory on high risk clients, whether at onboarding, periodic review or trigger event, and deliver justified opinions and recommendations. This includes EDD cases, merchant change requests and screening alerts, with CDD/EDD rigorously performed and documented.
- Present well justified risk recommendations to the MLRO, DMLRO.
- Investigate alerts reported to Compliance, partner with the Financial Crime Investigations Unit (FCIU) and Transaction Monitoring on escalations, and review internal unusual activity reports. Draft Suspicious Transaction/Activity Reports (STR/SARs) for MLRO decisions ensure the riskiest clients are monitored accordingly.
- Proactively lead or contribute to the development and update of the local compliance framework (policies, procedures and operating memos) with the support of the DMLRO.
- Provide quick and precise advisory on internal team enquiries on the application of procedures.
- Contribute to updating the AML/CFT risk classification and to the assessment of new products, features and activities, including stored value and card issuing propositions.
- Contribute to external reports due to regulators, and to internal reports to senior management and the Board, including business-wide and entity-level risk assessments.
- Support responses to internal and external audits and regulatory engagement, and track the timely completion of resulting action plans.
- Perform second line quality assurance testing of CDD/EDD and screening decisions, and feed findings into process and training improvements.
- Perform regulatory watch and gap analysis between applicable regulations and sanctions and the current framework, monitor emerging typologies, and propose enhancements.
- Draft training material and presentations, and run scenario-based training sessions for business units.
- Act as Subject Matter Expert (SME) in various ad hoc Group and regional Compliance projects.
ABOUT YOU
- Minimum 5+ years of experience in a Compliance function in the banking or payments space.
- Prior experience in Compliance Advisory is ideal. Otherwise, a combination of 2LoD operations experience with exposure to investigations and audit handling is preferred.
- Robust knowledge of financial security topics (KYC, AML/CFT, sanctions) and other compliance topics, including UAE regulatory requirements (CBUAE regulations on retail payment services, card schemes and stored value facilities) and scheme rules (added advantage).
- Working knowledge of the UAE regulatory environment. Experience in a CBUAE regulated or other UAE regulated business is strongly preferred.
- Clear sense of accountability and a positive, solution-oriented, can-do approach.
- Ability to identify inefficiencies, see the bigger picture, challenge the status quo and define scalable and sustainable processes.
- Well-organised self-starter, able to prioritise quickly and meet deadlines under pressure.
- Strong stakeholder management and communication skills, and a collaborative team player.
- Willingness to learn continuously and keep up to date with the payments industry and regulations, local and international.
- Strong spoken and written English.
- ACAMS, ICA Diploma or an equivalent certification, and/or a degree in Law or a related field, is desirable but not essential.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce
About the job
Twilio is growing rapidly and seeking a Principal Manager, Procurement Enablement & Contingent Workforce to drive Procurement and contingent workforce process transformation. This high visibility role will transform our processes from manual entries to simplified agentic enabled processes. This role will take a long term vision to ensure we’re building our next generation of scalable processes as Twilio’s growth accelerates. Additionally, this role will be responsible for Procurement related systems, Procurement Compliance, and driving cross functional collaboration between multiple S2P teams.
Responsibilities
In this role, you’ll:
Lead a team of 4 Procurement Enablement and Contingent Workforce (ITV) program managers who will work on Procurement and Contingent Workforce process governance, support, enablement, process improvement, and redesign.
Manage all Procurement related systems and enhancements including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.
Deliver on Procurement intake transformation including Agentic Intake Orchestration by designing and deploying next-generation, AI-driven conversational and autonomous agentic intake systems that replaces static forms.
Drive Agentic in-take process to be fully comprehensive through multiple system integrations with ability to provide a guided buying experience, provide real time status updates, and provide renewal notifications and actions to both sourcing and business owners.
Redesign the end to end Contingent Workforce process to provide hiring managers a simpler and faster hiring journey for Contingent Workers that reduces hand offs between the Procurement and Contingent Workforce program team.
Oversee the Contingent Workforce program and governance including managing the VMS and its global expansion.
Develop the global Contingent Workforce supply chain through identifying and driving a cohesive supply chain strategy and enabling hiring managers to find Contingent Workforce talent globally.
Lead other S2P process enhancements and be the glue that drives cross functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.
Responsible for driving Procurement Policy simplifications and enhancements.
Lead cross functional training and enablement for hiring managers globally and also for all Procurement stakeholders.
Track and manage preferred supplier list; identify then partner with sourcing on areas to increase preferred supplier usage.
Lead development of an external supplier landing page that highlights supplier FAQ, how to navigate supplier portal, an invoice lookup tool, Twilio code of conduct, Sustainability expectations etc.
Partner with Twilio sustainability team to lead on reporting of supplier GHG emissions.
Drive simplification of our POC and NDA processes into a centralized agentic workflow.
Partner with Procurement Legal to ensure contracting requirements and proper positioning of paper are built into any new or redesigned process — including agentic intake, guided buying, and POC/NDA workflows — so process speed doesn’t come at the cost of downstream legal or compliance rework.
Partner with the Procurement Operations and Compliance team to implement an automated KYS screening for both vendors and carriers globally.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of experience of managing procurement systems, S2P processes, and ITV/contingent workforce programs.
Familiarity or participation in an ERP redesign with advance knowledge of Oracle Cloud Procurement.
Strong understanding or experience in implementing Procurement agentic solutions that result in simpler and leaner processes.
Familiarity or participation in an Contingent Workforce redesign with knowledge of Beeline or other VMS systems.
Track record of successful cross-functional leadership, collaboration, and relationship building.
Knowledgeable in requirements gathering, analysis, design and implementation methodologies
Pragmatic and collaborative, able to work independently to ensure execution and on time delivery of programs to achieve objectives in procurement efficiency taking into consideration upstream/downstream partner processes, systems, security standards and compliance requirements.
Solid understanding of contracting fundamentals and how contracting fits within the S2P process, with the ability to design or redesign intake, policy, and workflow changes that preserve proper contracting positioning rather than treating it as an afterthought.
Tech savvy change agent who understands procurement and finance vendor landscape, tool capabilities/gaps and possible solutions. Knowledge of Netsuite, Coupa, or Oracle Cloud is strongly advantageous.
Strong ability to manage multiple projects concurrently with sound business acumen.
Excellent communication skills, able to communicate clearly and succinctly in writing, presentations and verbally to multiple levels within the organization.
Strong project management skills (certifications a plus), the ability to track and manage complex processes, and a desire to lead teams and projects
Bachelor's Degree or equivalent experience
Desired:
Experience in the Technology industry and operating within hyper-growth environments, with a proven ability to build scalable sourcing processes and systems from the ground up.
Proven track record of cultivating collaborative, high-trust partnerships across matrixed internal business units and external vendor ecosystems to drive shared strategic outcomes.
Demonstrated experience scaling, structuring, and developing a ITV/Contingent Workforce and procurement Process, and developing process change with Agentic workflows.
Lean Six Sigma or similar process improvement experience.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <10%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00
Based in the San Francisco Bay area, California: $166,400.00-$208,000.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/20/26, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
Duluth, Georgia, hybrid role- 3 days a week in the office.
JOB OVERVIEW:
The Account Manager serves as the primary day-to-day contact for employee benefits clients, delivering exceptional service and support throughout the client lifecycle. This role partners closely with Client Executives, carriers, internal departments, and clients to ensure a seamless experience while helping clients navigate benefits administration, compliance, enrollment, billing, and employee benefits programs.
What You'll Do:
Client Service & Account Management
Serve as the primary day-to-day contact for assigned clients and build strong, trusted relationships.
Partner with clients, Client Executives, and internal teams to execute comprehensive service plans.
Coordinate and support open enrollment meetings, including preparation of employee communication materials.
Complete COBRA paperwork for new group implementations and renewals.
Maintain ongoing client communication regarding benefit trends, legislative changes, and regulatory updates.
Collaborate with compliance specialists and Client Executives to support government reporting requirements and compliance initiatives.
Maintain accurate client and benefits plan information within EPIC's CRM system.
Resolve enrollment, eligibility, and basic claims issues while coordinating escalated claims with the claims department.
Research and resolve billing discrepancies and administrative concerns.
Keep Client Executives informed of client issues, concerns, and significant events.
Participate in mentorship, training, and professional development activities.
Operational Excellence
Work closely with Client Executives to prioritize activities and manage workflows effectively.
Maintain client documentation, activity logs, and agency management system records.
Communicate professionally and collaborate effectively with colleagues, clients, and carrier partners.
Stay current on industry developments, market trends, product offerings, legislation, and technology advancements.
Consistently project a professional and customer-focused image.
What You'll Bring
Working knowledge of employee benefits programs, including:
Fully insured plans
Self-funded plans
Level-funded plans
Strong proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent organizational skills with exceptional attention to detail.
Strong time management and ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and collaboratively within a team setting.
Effective written and verbal communication skills.
Experience using agency management systems, HR portals, and related technology platforms.
High school diploma required; some college coursework preferred.
Minimum of 2 years of employee benefits account management experience with a brokerage, consulting firm, insurance carrier, TPA, or related organization.
Demonstrated ability to manage competing deadlines while maintaining a high level of service.
Strong professionalism, discretion, diplomacy, and ability to handle confidential information.
Licenses & Certifications
Georgia or Indiana Life & Health License, or ability to obtain within 60 days of hire.
Valid driver's license.
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-SG1
#Hybrid
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