Вакансии

Location: Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team The Security Engineering team's mission is to safeguard our AI systems and maintain the trust of our users and society at large. Whether we're developing critical security infrastructure, building secure development practices, or partnering with our research and product teams, we are committed to operating as a world-class security organization and keeping the safety and trust of our users at the forefront of everything we do. What You’ll Do: Conduct red and purple team engagements simulating advanced threat actors across our cloud infrastructure, endpoints and bare metal deployments. Penetration test specific, high value deployments. Contribute to AI-assisted security testing tooling and workflows. Work cross functionally with other security and engineering teams, particularly on AI-specific attack scenarios. Document and present findings to technical and executive audiences, translating attack narratives into actionable risk insights that inform security roadmaps. Who You Are: 5+ years of hands-on experience in red teaming and offensive security operations Deep expertise in at least two of: macOS security, Linux Security, Cloud security (GCP/AWS/Azure), Kubernetes, CI/CD pipelines Track record of discovering novel attack vectors and chaining vulnerabilities creatively Experience conducting adversarial simulations against well-defended environments Strong engineering skills (Python, Go, or similar) Ability to write clear findings that drive action, helping teams understand risk and prioritize fixes Collaborative approach, working in close collaboration with the blue team Strong candidates may also have experience with: Prior work at organizations with state actor threat models Interest in AI safety and how security engineering contributes to responsible AI developments Background testing AI/ML systems or agentic workflows Familiarity with detection engineering and SIEM/EDR platforms from the defensive side Experience with data center security or hardware-based attacks Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dublin, Ireland Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.   In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.   ABOUT THE ROLE: Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day. We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role. You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.   WHAT YOU'LL ACHIEVE: - Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS. - Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS. - Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools. - Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift. - Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection. - Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse. - Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream. - Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.   SKILLS YOU NEED TO BRING: - Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company. - Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM). - Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments. - Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration. - Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors. - Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level. - Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC. NICE TO HAVES: - Experience at a fast-growing tech or AI company where the security program had to outpace headcount. - A background in IT engineering, SRE, or production engineering that transitioned into security engineering. - Experience building internal security tooling or workflows that improved employee or developer experience. - Contributions to the security community through open-source tools, blog posts, or conference talks.   We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.   Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. HERE IS WHY WE LOVE THIS JOB OURSELVES, AND HOPE YOU WILL ENJOY IT TOO: - We work on a wide range of IT projects including automation, security, networking, and building integrations. - We value modern IT tooling and novel approaches to traditional problems. - We prefer working autonomously and asynchronously, proactively identifying and addressing issues, and operating with a builder's mindset. - We practice thorough code reviews and have an open design process. - Our products are loved by their users. HERE ARE THE PROJECTS YOU MAY BE WORKING ON: - Administering our core IT stack (Okta, Jamf, Google Workspace, Chrome Enterprise). - Creating new workflows and integrations both within our IT stack and with other systems and platforms across Teleport. - Hardening our macOS endpoints and securing our SaaS services. - Building upon our IT workflow automation tooling written in Go and using Temporal running on Kubernetes. - Collaborating with the engineering team on dogfooding Teleport, specifically Teleport Identity (identity governance), Teleport Policy (access policies), and Beams (runtime for agentic workflows). - Governing and securing corporate generative AI usage. - Providing IT support to internal users as needed. REQUIREMENTS: - Strong knowledge of modern IT platforms such as Okta, Jamf, Google Workspace, Google Chrome Enterprise, Zoom, and Slack. - Hands-on experience administering and hardening macOS endpoints. - Deep understanding of corporate IT identity, automation, and security concepts. - Experience (and a preference for) building with IaC/Terraform and CI/CD with GitOps. - Scripting experience with shell and object-oriented programming experience. - Experience with Go is a plus. - Experience with Linux systems administration and engineering. - Willingness and ability to roll up your sleeves and work on traditional IT tasks when needed, such as managing our internal facing helpdesk. WHAT TO EXPECT ONCE YOU APPLY: - You will join a 30-minute intro call where we will walk you through the compensation, interview process, and requirements. - We’ll invite you to a Slack channel and you’ll work on a coding challenge using Terraform and shell scripts (or Go) on GitHub. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Задачи: — Подготовка рабочих мест: сборка/апгрейд по заявке, установка ОС (Windows, macOS, Linux), драйверов, корпоративного ПО, антивируса, проверка стабильности работы; — Подключение и настройка принтеров, МФУ, сканеров; — Диагностика и устранение простых «железных» проблем: не включается ПК, не видит сеть/принтер, проблемы с мониторами, кабелями, блоками питания; — Участие в инвентаризации IT‑активов, перемещение оборудования между кабинетами/этажами, организация временных рабочих мест; — Поддержка пользователей и документирование, регистрация и обработка обращений в Service Desk; — Взаимодействие с HR-командой по вопросам выходов новых сотрудников, приемка оборудования удаленных сотрудников. Требования: — Студент 2–4 курса или оконченное высшее образование (IT, информационные системы, связь, прикладная информатика, смежные направления); — Уверенная работа с ПК/ноутбуками: установка/переустановка Windows, драйверов, базовая диагностика (POST, BIOS/UEFI, загрузочные носители); — Понимание устройства ПК: CPU, RAM, SSD/HDD, видеокарта, БП, охлаждение; умение аккуратно подключить/заменить компоненты по инструкции; — Работа с периферией: принтеры, МФУ, сканеры, веб‑камеры, гарнитуры, док‑станции, мониторы, ИБП; — Грамотная речь, умение понятно объяснить пользователю, что сделано и что дальше; — Опрятность, аккуратность при работе с техникой и в офисе. Будет плюсом: — Опыт самостоятельной сборки/апгрейда ПК, работы в сервисе/магазине техники; — Базовые навыки PowerShell/CMD для типовых задач (сбор информации о железе); — Понимание основ Active Directory: создание пользователей, сброс паролей, группы безопасности; — Интерес к автоматизации рутины (скрипты, шаблоны, чек‑листы). Условия: — Официальное оформление и стабильный прозрачный доход; — Формат работы – офисный (Мурманский проезд 14/1); — Возможность остаться в штате после стажировки (6 месяцев); — Обучение: корпоративный университет, электронная библиотека МИФ, вебинары с экспертами, центр карьерного консультирования; — Профильное обучение и сертификация; — Сообщества: школа спикеров, дебат клуб, писатели Хабр, киберспорт; — Спорт: футбольный, волейбольный и баскетбольный клубы.

Задачи: — Развивать и поддерживать кроссплатформенное десктопное приложение для Windows и macOS, включая системный слой и сетевой стек; — Диагностировать неочевидные проблемы, связанные с сетью, демонами и различиями между платформами; — Профилировать приложение для выявления утечек, гонок и деградации производительности; — Вести задачи целиком — от постановки до проверенного релиза. Требования: — Сильный коммерческий опыт разработки на Go, включая concurrency, управление процессами и ресурсами, обработку ошибок и тестирование; — Опыт системной разработки под Windows и/или macOS, включая работу со службами и демонами, правами доступа, системными API и IPC; — Хорошее понимание TCP/IP, DNS и маршрутизации; — Умение диагностировать и профилировать приложения; — Опыт разработки и поддержки кроссплатформенных приложений; — Умение быстро разбираться в существующей кодовой базе и доводить изменения от задачи до проверенного релиза; — Минимальное знание TypeScript; — Профессиональный опыт работы с Claude, Codex, Kimi или другими LLM. Условия: — Полностью удалённая работа, полный рабочий день, 5/2; — Конкурентная заработная плата; — Испытательный срок 1 месяц, полностью оплачивается; — Возможность влиять на архитектуру продукта; — Небольшая сильная команда без бюрократии и долгих согласований.

Задачи: — Развивать и поддерживать кроссплатформенное десктопное приложение под Windows и macOS, включая системный слой и сетевой стек; — Диагностировать неочевидные проблемы, связанные с сетью, демонами и различиями между платформами; — Профилировать приложение для выявления утечек, гонок и деградации производительности; — Вести задачи целиком — от постановки до проверенного релиза. Требования: — Сильный коммерческий опыт разработки на Go, включая concurrency, управление процессами и ресурсами, обработку ошибок и тестирование; — Опыт системной разработки под Windows и/или macOS, включая работу со службами и демонами, правами доступа, системными API и IPC; — Хорошее понимание TCP/IP, DNS и маршрутизации; — Умение диагностировать и профилировать приложения; — Опыт разработки и поддержки кроссплатформенных приложений; — Умение быстро разбираться в существующей кодовой базе и доводить изменения до проверенного релиза; — Минимальное знание TypeScript для понимания фронтенд-кода; — Профессиональный опыт работы с Claude, Codex, Kimi или другими LLM. Условия: — Полностью удалённая работа, полный рабочий день, 5/2; — Конкурентная заработная плата; — Испытательный срок 1 месяц, полностью оплачивается; — Возможность влиять на архитектуру продукта; — Небольшая сильная команда без бюрократии и долгих согласований.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics. Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines. The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid. Key Responsibilities Pre-Production Review and analyse production briefs and participate in briefing sessions with relevant stakeholders. Contribute to storyboards, editorial structures, mood boards, and creative references. Identify and retrieve suitable archival footage and licensed media assets. Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover. Editing and Post-Production Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content. Apply transitions, motion graphics, visual effects, and animations. Produce 2D motion graphics and animated sequences. Perform professional colour correction and colour grading. Mix and master audio, including music, voice-over, dialogue, and ambient sound. Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels. Manage multiple editing projects while maintaining quality and meeting delivery deadlines. Project Management and Stakeholder Coordination Manage assigned video projects from creative concept through final delivery. Maintain clear communication with stakeholders regarding project requirements and timelines. Provide creative guidance and constructive feedback on video requirements. Maintain project schedules and proactively identify delivery or resourcing risks. Asset Management and Workflow Upload and organize production assets within defined timelines. Apply proper metadata, tags, and naming conventions. Maintain organized project files, footage, and finished assets within servers and DAM systems. Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools. Maintain editing workstations and software and report technical or licensing issues when required. Creative Contribution Participate in creative planning sessions and contribute editorial and motion graphics ideas. Stay updated with emerging trends, techniques, and tools in video editing and post-production. Actively contribute to the editorial quality and visual impact of final productions Requirements Qualifications Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline. Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable. Experience Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency. Strong portfolio demonstrating editorial range and high-quality post-production work. Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve. Proven experience in Adobe After Effects, including 2D animation and typographic sequences. Experience managing multiple projects simultaneously and working under tight deadlines. Experience in institutional, corporate, or higher education video production is desirable. Experience with 3D animation software such as Cinema 4D or Blender is an advantage. Familiarity with Avid Media Composer is desirable. Experience working alongside or directing camera operators during location productions is an advantage. Technical Skills Expert proficiency in Adobe Premiere Pro and DaVinci Resolve. Strong proficiency in Adobe After Effects. Strong knowledge of colour science, colour grading workflows, and LUT management. Competence in audio mixing and sound design. Knowledge of video/audio formats, codecs, and multi-platform delivery specifications. Familiarity with Digital Asset Management (DAM) systems and metadata standards. Experience using Asana or equivalent project management tools. High IT literacy across Windows and macOS environments. Additional Requirements A portfolio or showreel of previous video editing work is required. Ability to work outside regular office hours when production schedules require it. Ability to manage multiple projects in a fast-paced environment. Strong attention to detail, creativity, communication, organization, and teamwork skills.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations. You'll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you're excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices. - Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence. - Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk. - Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution. - Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production-quality automation yourself and reviewing others' code with a critical eye. - Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar). - Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment. What you can expect: - Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure. - Drive the technical direction of a DevOps operating model for the fleet — config-as-code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team. - Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint. - Act as the final escalation point for high-severity endpoint incidents, including deep machine-level diagnosis on both macOS and Windows hardware. - Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line. - Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build-vs-buy decisions. - Collaborate with product teams to advise on features from the perspective of a real-world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress-testing our own product against our internal fleet before it reaches customers. What success looks like: - Establishing a clear 12-month roadmap for the transition to a GitOps-based operating model. - Building device health metrics and remediation standards for machine security, performance, and employee experience. - Developing our AI-assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows. - Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org. - Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way. USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $172,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Lisbon, Portugal About the Role iCapital is looking to hire a SOC Manager to join its Global Information Security team, based in Lisbon, Portugal. This role manages the day-to-day operations of the Security Operations Center (SOC) and leads the team of analysts who monitor, triage, and respond to security alerts. The SOC Manager provides situational awareness through detecting, containing, and resolving cyber security threats using a comprehensive set of technologies including IDS, IPS, DLP, SIEM, SOAR, AWS, SaaS Security, and firewall technologies. This is a people-management role focused on keeping the SOC running smoothly – coverage, runbooks, triage, and escalation – while developing the analyst team. The SOC Manager works closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked through to closure, and partners with Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to strengthen the firm’s overall cyber resiliency. Based in Lisbon, the role helps provide security operations coverage across global time zones. This role reports to the Security Operations Leader. Responsibilities Manage the day-to-day operations of the Security Operations Center, ensuring monitoring, alerting, triage, and incident response run effectively across the operating day. Lead, mentor, and develop a team of SOC analysts – including scheduling, shift and on-call coverage, performance management, hiring, and onboarding. Establish and maintain runbooks, playbooks, incident-handling procedures, and daily, weekly, and monthly security checklists. Operate, tune, and manage the SIEM and SOAR platforms; maintain alerts and dashboards that surface key security events and provide security assurance. Triage and escalate incidents quickly and effectively, setting priorities for the SOC team and coordinating response with other teams across the firm. Partner closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked to closure, and to keep the team aligned to case-driven priorities. Work alongside Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to improve the firm’s security posture. Measure and report on the state of the firm’s cyber security defenses, including operational metrics and regular reporting to leadership. Serve as an escalation point for high-severity incidents, including outside standard business hours as needed. Drive the evaluation, selection, and configuration of key security tools to enhance Cyber Security Operations. Qualifications 5-8 years of experience in security operations, including 1-3 years leading or managing a SOC or security operations team. Demonstrated people-management experience – leading, mentoring, scheduling, and developing analysts. Hands-on experience with the setup and management of a SIEM, preferably Splunk. Experience with SOAR and a strong understanding of the incident-response lifecycle and frameworks such as NIST and MITRE ATT&CK. Knowledge of Linux, Windows, and macOS operating systems. Experience with cloud infrastructure, AWS preferred. Strong coordination and stakeholder-management skills, with the ability to liaise across teams and report to leadership. Professional fluency in English to support a global team. Attentive, organized, and detail-oriented, with solid problem-solving and analytical skills. Excellent written and verbal communication skills.. We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). Benefits iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally. The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way. WHAT YOU'LL DO - Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them. - Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code. - Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems. - Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more. - Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket. - Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently. WHAT YOU HAVE - Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices. - Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra. - Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles. - Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. BONUS POINTS: - Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP. - Endpoint work inside a compliance program (SOC 2, ISO 27001). COMPENSATION $153,000 - $210,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-RB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally. The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way. WHAT YOU'LL DO - Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them. - Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code. - Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems. - Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more. - Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket. - Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently. WHAT YOU HAVE - Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices. - Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra. - Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles. - Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. BONUS POINTS: - Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP. - Endpoint work inside a compliance program (SOC 2, ISO 27001). COMPENSATION $153,000 - $210,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-RB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Porto, Portugal Workplace: none TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in French and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer The contract location will be Porto, Portugal Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business! Fixed Contract with trust based working hours Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7 We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you! Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: none TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in German and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer The contract location will be Porto, Portugal Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business! Fixed Contract with trust based working hours Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7 We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you! Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The role Join the team that creates PlayStation development tools used by thousands of game developers, testers, artists, and producers to make every PlayStation game. Working with experienced colleagues, you will play a fundamental role developing and improving our video streaming technology that has developed into a critical product since remote working became the norm. The ideal candidate should have a strong desire to continue to learn, to develop and to explore ideas; to demonstrate strong design and coding skills, and, above all, have a passion for quality. What you’ll be doing Analysis of customer requirements to produce maintainable designs Develop and deliver work to schedule Participate in code and documentation reviews Provide estimates for tasks Provide input to technical writers producing documentation Work with support engineers on customer issues Must have BSc in Computer Science or equivalent experience. Excellent problem-solving skills Strong C# and / or C++ skills gained in a commercial environment Experience with .Net, WPF or Avalonia Experience with React Commercial experience in desktop UI design Deep understanding concurrency and related design patterns Familiar with software testing techniques and tools, writing unit tests Confident in Git Nice to have Electron (Node.js) Typescript HTML / CSS Experience in cross platform development for Windows, Linux, MacOS Reactive UI gRPC MFC PostgreSQL xUnit At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. €69.500 — €104.300 EUR Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Corporate Security protects the environment Anthropic's people work in every day: their laptops and phones, their identities, the tools they collaborate in and the company data that flows through all of it. Everything that makes Claude what it is sits behind that environment. We keep company access on devices we manage, make those devices hard to compromise and right-size what any one of them can reach, while caring a great deal about the day-to-day experience of the people using them. The company is growing quickly and this team is growing with it, so we treat the work as an engineering discipline: controls as code and automation over queues, built to scale with headcount rather than strain against it. As a Security Engineer here you'll drive significant parts of that work end to end. You'll set technical direction and turn it into shipped tooling. When a control collides with someone's workflow, you'll find the path that keeps them moving without giving up the protection. You'll be handed problems rather than task lists and you'll find as many yourself: threat-modeling the environment to surface what matters, fixing it and bringing the evidence that shapes what the team prioritizes next. This is a senior, hands-on individual contributor role. Key responsibilities Drive endpoint hardening across macOS, Windows, Linux, and ChromeOS, including device management configuration, application allowlisting, patching, and browser policy, favoring controls that are versioned, reviewable, and repeatable over one-off configuration Extend device-trust and zero-trust access controls so company systems are reached from managed devices bound to the right person and carrying the right level of access, treating the experience of fellow employees as a design constraint rather than an afterthought Build the automation and integrations that let the team scale with the company: joiner/mover/leaver automation across identity and device management, exception and expiry workflows, posture-driven policy, and Claude-assisted triage of review queues Lead SaaS and identity governance, including third-party OAuth grants, delegated admin access, chat-platform apps, browser extensions, and software security reviews, turning recurring decisions into policy and tooling Partner across the wider Security team, IT, and Engineering on telemetry, detections, and shared standards, and help define how a company that increasingly runs on AI agents does so securely and at scale Minimum qualifications Hands-on endpoint security engineering on macOS, Windows, Linux, or ChromeOS, such as MDM and declarative device management profile engineering, application allowlisting or binary authorization, system extensions and endpoint security frameworks, or their platform equivalents Proficiency in Python and scripting languages generally; you architect and build integrations, automation, and internal tooling as a normal part of the job, and can write a detection when the work calls for it Working depth in identity and access management, SaaS security, and zero-trust access Threat-modeling judgment that finds the problems worth solving and the ability to scope them, define "done," and drive them to completion Care for Anthropic's mission and the part corporate security plays in it Preferred qualifications Experience defining the scope and choosing the tooling for a security program rather than inheriting it Experience shipping an enforcement change to a large user population: using data to find what will break before it does, staging the rollout, building the alternative path for affected workflows, and moving people onto it ahead of enforcement Endpoint depth across more than one of macOS, Windows, Linux, and ChromeOS, with the judgment to harden for the threats that matter rather than to a checklist Mobile security across managed and BYOD contexts, including protecting people and devices in higher-risk settings such as international travel Experience bringing security governance to a modern SaaS environment, including third-party integrations, delegated access, and the long tail of internally built and AI-generated apps, in a way that speeds decisions up rather than slowing them down Configuration-as-code, infrastructure-as-code, and CI/CD applied to corporate infrastructure LLM-assisted security tooling you built that materially changed what a team could cover, and the judgment to know which work to hand to a model, which to keep, and how to combine the two A track record of getting security controls adopted across an organization through influence and partnership rather than authority Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in Tokyo, Japan and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.