Location: Toronto; San Francisco; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
THE ROLE
You'll lead marketing operations and analytics at Cohere. That covers the team, the martech stack, how we measure marketing's contribution to pipeline, and the budget and pipeline numbers marketing plans against. When leadership asks what marketing produced last quarter and what to fund next, the answer starts with your numbers.
The role reports to the VP of Brand. You'll work most closely with the Marketing Chief of Staff and the heads of Growth and Demand and Product Marketing, and every week with Revenue Operations, Sales Operations & Finance. Web operations is part of marketing but doesn't report to this role.
WHAT YOU'LL OWN
THE TEAM
You'll manage the marketing operations, automation, and analytics and data operations staff, and hire where you find gaps. Marketing is growing rapidly, so you'll also bring acquired companies' systems and data into our stack.
MEASUREMENT
The attribution methodology is yours, documented and signed off by Marketing, Revenue Operations and Finance. Each quarter you'll present marketing's pipeline contribution to the executive team and say what you'd change. Your analysts do the same for the program teams in Growth and Demand, Events and Product Marketing, showing which campaigns and channels are paying back their spend.
SYSTEMS AND DATA
Marketo, Looker, GA4 and 6sense are yours end to end, along with the campaign and lead side of Salesforce. That includes forms, nurture, lead lifecycle, scoring and routing. Campaign data needs to be structured well enough that analysts don't need workarounds, and target-account data has to reconcile to the governed account list. With Revenue Operations, you'll make sure the data behind marketing's pipeline numbers can't change without a record, so a bulk edit can't quietly rewrite marketing's results. A/B testing on nurture and forms sits with you too, sized so the results can be read.
Over time we want fewer tools and fewer dashboards, with one governed source for each metric.
BUDGET AND PLANNING NUMBERS
You'll own the martech and operations budget and track budget and headcount across marketing. You'll also build the pipeline and capacity models marketing plans against. The Marketing Chief of Staff runs planning and the business reviews and leads the trade-off conversations with your numbers in hand. Marketing and Sales need to count pipeline the same way, every time.
YOUR FIRST YEAR
In the first 90 days, you'll document the attribution methodology and get it signed off by Marketing, Revenue Operations and Finance. By then we should also have an inventory of every reporting surface, each with a named owner, and your order for fixing the data problems you inherit.
By three months, one governed executive dashboard has replaced the competing decks in business reviews, and rebuilt lead routing is in production.
By six months, target-account reporting reconciles to the governed list, and anyone on the team can reproduce quarterly attribution from the documented method, with change control on the data underneath it. The stack is smaller than when you arrived, and some marketing workflows run on agents in production. Annual planning runs on your budget, headcount and pipeline models.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 10+ years in marketing operations or marketing analytics in B2B or enterprise software, including at least one high-growth company.
- You've managed a marketing operations and analytics team and its martech budget, setting priorities across ops, automation and analytics specialists and hiring to fill gaps.
- Hands-on Marketo and Salesforce experience with lead lifecycle, campaign structure, routing and the sync between the two. You've configured these systems yourself.
- You've owned a multi-touch attribution model end to end and defended its definitions to a CFO or executive team.
- SQL, and enough comfort in a governed BI layer like Looker to check a number yourself before you present it.
- You've run the data side of an account-based motion, including the hygiene that makes a target account list reportable.
- You've worked closely with Revenue Operations and Sales Operations without duplicating their work.
- Experience in enterprise, regulated or public-sector buying environments, including GDPR and CASL as they apply to lead handling.
- You already use AI and automation in your own team's work.
NICE TO HAVE
- Enterprise AI, infrastructure or developer-platform marketing.
- You've built agentic or LLM-based workflows in GTM operations and measured what they saved.
- Product-led funnel instrumentation running alongside a sales-led pipeline.
- You've consolidated an inherited martech stack, or merged systems after an acquisition.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоheadToronto; San Francisco; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
About the role
In this role, you will support packaging development across Hasbro’s toy and game portfolio, with the chance to work on brands such as Nerf, Play-Doh, Star Wars, Transformers and Marvel. You will use ArtiosCAD to design and develop dielines and work with a cross-functional team to evaluate cost and help deliver projects on time.
What you’ll do
Design packages that consider perceived value, aesthetic appeal and branding direction throughout the product development cycle.
Develop packaging concepts through brainstorms and sketches for toys and games.
Create 2D and 3D CAD files for cost effective, sustainable and creative packaging.
Create detailed packaging specifications and bills of materials.
Prototype fully assembled packaging, including packaging whites and blisters.
Work with cross-functional partners to evaluate cost and keep projects on schedule.
What you bring
You are currently enrolled in a university degree program in Packaging Engineering or Packaging Science (preferred). Students in Mechanical or Paper Engineering programs with completed packaging coursework will also be considered.
Creative and conceptual thinking, problem-solving and attention to detail.
Ability to brainstorm package concepts and explain them through sketches and conversation.
Ability to prioritize and manage multiple projects.
Strong interpersonal skills and a team-oriented mindset.
Openness to improvement through personal goals and constructive feedback.
Familiarity with 2D and 3D CAD tools such as ArtiosCAD and SolidWorks is helpful, shown through coursework, projects or other experience.
Coursework or projects in packaging design, materials or structural design are helpful.
Knowledge of Adobe Photoshop is a plus.
Work samples:
No portfolio is required. You may share sketches, CAD files, or a class, club, work or personal project that shows how you approach design problems.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible.
You can commit to the full program schedule and work model.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If you do not match every preferred skill, we still encourage you to apply.
Opportunity details
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: Hybrid
Location: Boston, MA
Application deadline: Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
Boston hourly rate: $31 - $35
What happens after you apply
Our Early Careers team reviews applications.
Selected candidates will interview with the hiring team.
Please keep your contact information and availability current.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$31
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products.
About the Role
We’re looking for a
Principal Researcher
to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy.
This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era.
What You’ll Be Doing
Shape Product Strategy:
Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level.
Detect New Opportunities:
Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on.
Lead Mixed-Methods Research:
Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story.
Partner with Data Science and Experimentation:
Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next.
Apply AI to the Research Craft:
Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products.
Influence and Communicate:
Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built.
Lead Through Others:
Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team.
Operate Across Brands and Regions:
Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market.
What We’re Looking For
10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above
Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment
Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept
Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus
Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus
Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus
Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams
A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor
Experience mentoring or coaching researchers and raising the quality of a research practice
Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote; India
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in India. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI.
Your work will shape how Indian businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise.
WHAT YOU'LL DO
- Build integrated B2B marketing campaigns end to end across India's priority industries from strategy and messaging through execution and measurement.
- Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function.
- Adapt global campaigns and messaging for the Indian market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team.
- Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns.
- Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works.
REQUIREMENTS
- 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle.
- Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI.
- Deep knowledge of the Indian market: its enterprise buyers, media landscape, and business culture, ideally with an existing network.
- Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market.
- Relentless commitment to excellence — a high bar for quality, clarity, and impact.
- Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
About the role
In this role, you will help design new toys, develop unique product interactions and explore innovative technology. You will work on brands such as Hasbro Gaming, Furby and Star Wars, brainstorming new toy ideas, building electronic prototypes and taking them from concept to production alongside your colleagues.
Co-ops are responsible for electronic schematics, programming and gameplay design, and also evaluate competitor products, provide feasibility assessments for new concepts and build rapid prototypes. You will also have the chance to take part in Hasbro’s co-op design challenge, working with a team to bring an original toy idea to life through prototyping, development checkpoints and a final presentation.
What you’ll do
Design and iterate electronic schematics.
Build and test electrical prototype boards, including soldering and debugging.
Write IC programs for electronic toys in an environment similar to Arduino.
Refine product gameplay for program development.
Identify and troubleshoot problems with development models.
Research new technologies and evaluate competitor products.
What you bring
You are currently enrolled in a university degree program and have completed at least one year toward a BS in Electrical, Computer, or Robotics/Animatronics Engineering.
Programming skills and knowledge of electronic theory.
Experience soldering and using standard electronic test equipment, such as a multimeter or oscilloscope.
Strong communication, time management and interpersonal skills.
Nice To Have:
CAD experience in SolidWorks or OnShape
Machining familiarity
Prior project work or co-op experience in product design engineering, animatronics or mechanism design
Work samples:
No portfolio is required. You may share a class, club, work or personal project, such as a circuit, program or prototype you built.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible.
You can commit to full-time, in-person work at our Boston, MA office for the entire co-op.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome. If you do not match every preferred skill, we still encourage you to apply.
Opportunity details
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: In person at our Boston, MA office
Location: Boston, MA
Application deadline: Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
[Location] hourly range: $31 - 35 USD
The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions.
What happens after you apply
Our Early Careers team reviews applications.
Selected candidates will interview with the hiring team.
Please keep your contact information and availability current.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$31
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Cairo, Egypt
Workplace: hybrid
As an AM Operations Executive in the Retention team, you will resolve escalated partner issues that reach Account Management from Partner Support, owning each case through to closure accurately and within SLA. Beyond solving tickets, you will flag recurring issues and their root causes, helping keep our partners confident and active with Tabby
Key Responsibilities
What You Will Be Doing
Own escalated tickets from Partner Support end to end, from investigation to resolution and confirmation with the partner.
Resolve cases within SLA under high volume, prioritizing by urgency, partner impact and churn risk.
Handle escalated partner conversations by phone and email, de-escalating and rebuilding trust.
Work with Scoring, Risk, Product and Onboarding to remove blockers and deliver lasting solutions.
Spot partners at risk of churn or inactivity and act proactively to retain them.
Keep QA scores high, reopen rates low, and CRM and ticket records accurate.
Analyze ticket trends, flag recurring issues and contribute to better escalation workflows, templates and SOPs.
Skills, Knowledge & Expertise
You Should Get in Touch With Us If You:
Have 2–3 years of experience handling tickets or escalations, ideally in fintech, payments or e-commerce.
Hold a Bachelor's degree in business, sales, or a related field of course,
Have a track record of high accuracy (e.g., 95%+ QA score, low reopen rate) and consistently meeting SLAs.
Are fluent in written and spoken English.
Are professional and confident on calls, and able to de-escalate difficult conversations.
Are solution-oriented: you fix root causes and flag recurring issues.
Can prioritize effectively under high volume.
Preferably know Tabby's onboarding flow and internal CRM, and have worked with teams such as Scoring, Risk or Product.
Have basic reporting skills in Excel or Google Sheets.
To Be Successful in This Role, We Believe You Will Have:
Full ownership of every case through to closure.
A calm, clear head under pressure.
A detail-driven, process-minded approach.
Strong communication skills and a genuine interest in fintech and e-commerce.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals.
Job Benefits
.
Location: United States; New York; Los Angeles; Boston; San Francisco; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for someone to join our team in Revenue Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision.
As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment.
Each Revenue Strategy & Operations team member serves as a dedicated partner to a specific go-to-market function, whether that's SDRs, AEs, Partnerships, or Account Management.
In this role, you will be responsible for:
- E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption.
- Cross-Functional Collaboration - Collaborate with cross-functional teams to drive initiatives that enhance revenue generation and operational effectiveness.
- Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting.
- Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area.
- Data-Driven Strategy - Oversee analytics and performance analyses across their associated functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement.
- Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance.
Who you are
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- 4+ years of Revenue Operations at high-growth technology companies
- Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution.
- Can break complex problems into smaller, actionable solution steps
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Highly adaptable, with a proactive approach to problem-solving and process improvement.
- Strong coachability and willingness to learn and adapt to new challenges.
What we offer
- High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
- Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
- Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brussels; London; London OR Brussels
Workplace: OnSite
Innovation Quant Developer: Intern - DeFi/Corporate Development
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
ABOUT THE INTERNSHIP PROGRAM
Our internship programme gives early-career talent the opportunity to build practical skills, contribute to meaningful projects and learn alongside experienced colleagues in digital finance.
Typically lasting six months and based in our Brussels office (London possible), each internship includes hands-on experience, clear learning goals and dedicated guidance and regular feedback. We look for curiosity, relevant foundational skills, deep, active interest and passion for digital assets and the potential to grow exponentially with us - you don’t need to arrive with all the answers. Where performance, business needs and available opportunities align, an internship may lead to a permanent role, though this is not guaranteed.
We are looking for 3-4 high-caliber Quantitative Analyst Interns to sit within our Linear Market Making, DeFi trading , Credit/curation and Corporate Development desks/teams (see other openings on our career page for details).
Application deadline: 30 November 2026
Start date: 1 March 2027
Selection process:
- Interview with Talent Acquisition representative
- Interview with Hiring Manager
- Recruitment Challenge
The role
About Corporate Development
In our Corporate Development team, we identify, evaluate, prototype, and build strategic innovations across digital asset markets and Web3 ecosystems. Operating at the intersection of quantitative analysis, technology due diligence, and venture/strategic growth, the Corp Dev team works on evaluating emerging crypto primitives, building data-driven systems to track market trends, and assessing the technical viability of potential deals, partnerships, and new business lines. As an Innovation Quant Developer Intern, you will work directly with quant developers and Corp Dev strategists to prototype new technologies, conduct technical due diligence, and support strategic growth initiatives.
KEY RESPONSIBILITIES OF AN INNOVATION QUANT DEVELOPER INTERN IN THIS UNIT
- Web3 Primitive & Technology Evaluation: Assist in evaluating new Web3.0 primitives, DeFi protocols, and emerging blockchain infrastructure, analyzing engineering requirements to align with Corporate Development growth goals.
- Technical Due Diligence & Strategic Analysis: Support technical and quantitative due diligence on potential strategic deals, venture investments, and ecosystem partnerships to evaluate architectural viability and strategic fit.
- Prototyping & System Integration: Help build, test, and maintain prototype systems, analytics tools, and internal proof-of-concepts, collaborating across divisions to ensure compatibility with Keyrock's broader trading and tech stack.
- Market Intelligence & Data Analytics: Use Python, SQL, and data analytics to track emerging technologies, monitor market trends, and deliver actionable data-driven insights for strategic growth opportunities.
WHO YOU ARE/KEY REQUIREMENTS
- Technical & Quantitative Foundation: Graduating student or recent graduate in Computer Science, Mathematics, Physics, Engineering, Quantitative Finance, or a related technical field with a solid code-first foundation in Python and SQL (with Git proficiency).
- Web3 & Digital Asset Passion: Strong understanding of and active, deep interest in Web3.0, digital assets, blockchain primitives, and capital markets.
- Analytical & Prototyping Mindset: Ability to analyze technical documentation, work with data/on-chain telemetry, evaluate emerging technologies, and build quantitative models or prototype tools.
- Drive & Ownership: Self-starter with strong communication skills, curiosity to learn rapidly, and an owner mentality to contribute directly to strategic projects.
- Nice-to-Haves: Hands-on experience prototyping smart contracts or Web3 tools, familiarity with Rust, Solidity, EVM event logs, or previous internship/project experience in crypto or quantitative finance.
Our offer
- A 6 month paid internship at world-renowned digital assets company with accommodation provided for entirety or part of it
- The opportunity to learn about digital assets and blockchain from a 30,000 ft view of the entire ecosystem
- Working from one of Brussels newest, nicest and most advanced office spaces
- A global, collaborative and tech-driven environment.
- Autonomy & Impact - our flat structure means you can contribute your ideas from day one and help shape the foundation that will power Keyrock’s future business.
- Culture of Excellence - we value nimbleness, drive for success, owner mentality and collaboration.
- Opportunity to leave your mark and start your career in one of the most reputable companies in the digital assets world
- We are envisioning for the internship to be based pre-dominantly in Brussels. It is possible for a selected candidate to be based in London, UK, provided at least 1-2 months onboarding period would be spent in Brussels together with the rest of the interns cohort.
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: Remote; Europe; Switzerland; Poland; United Kingdom; Netherlands
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We build AI-powered engines that make, localize, launch and learn from creative, using ElevenLabs’ full audio and video stack. Enterprise customers are already working with us. While our product teams focus on self-serve, these roles seed a dedicated enterprise engineering team: the people who make ElevenCreative work for our biggest customers and unblock enterprise deals. You sit between the customer and the product. You’ll talk to enterprise customers, understand their requirements, and decide whether to build a bespoke integration for them or a product improvement for everyone. Making that call well is the job.
Requirements
- Has worked directly with customers as a forward-deployed engineer, solutions engineer or founding engineer at a B2B startup, including presenting to enterprise clients.
- Strong full-stack product engineer, comfortable with integrations, APIs, auth and enterprise plumbing such as SSO, access control and security reviews.
- Turns a customer’s ask into the real requirement: builds bespoke when it unblocks a deal, and generalizes when several customers want the same thing.
- Ships end-to-end with little direction. There’s no PM to define everything first.
Bonus: experience with localization or TMS integrations, brand or marketing tooling, or adtech.
Location
This role is remote-first, so it can be executed from anywhere between the US East Coast and Europe, with the ability to operate in European timezones required and flexibility for customer timezones when deals need it. If you prefer, you can work from our offices in Dublin, London, New York and Warsaw
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brussels; London; London OR Brussels
DeFi Quant Trader Intern (Credit)
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
ABOUT THE INTERNSHIP PROGRAM
Our internship programme gives early-career talent the opportunity to build practical skills, contribute to meaningful projects and learn alongside experienced colleagues in digital finance.
Typically lasting six months and based in our Brussels office (London possible), each internship includes hands-on experience, clear learning goals and dedicated guidance and regular feedback. We look for curiosity, relevant foundational skills, deep, active interest and passion for digital assets and the potential to grow exponentially with us - you don’t need to arrive with all the answers. Where performance, business needs and available opportunities align, an internship may lead to a permanent role, though this is not guaranteed.
We are looking for 3-4 high-caliber Quantitative Analyst Interns to sit within our Strategic Market Making (HFT), Credit and Corporate Development desks/teams (see other openings on our career page for details).
Application deadline: 30 November 2026
Start date: 1 March 2027
Selection process:
- Interview with Talent Acquisition representative
- Interview with Hiring Manager
- Recruitment Challenge
The role
About Credit Desk
IN OUR CREDIT & ON-CHAIN LIQUIDITY TEAM, WE DESIGN, DEPLOY, AND MANAGE CAPITAL ACROSS DECENTRALIZED LENDING PROTOCOLS, YIELD STRATEGIES, AND CREDIT FACILITIES. OPERATING AT THE INTERSECTION OF QUANTITATIVE FINANCE AND SMART CONTRACT RISK, THE CREDIT DESK IS RESPONSIBLE FOR OPTIMIZING YIELD, EVALUATING COUNTERPARTY AND PROTOCOL RISK, AND DEPLOYING PROGRAMMATIC CREDIT SOLUTIONS ACROSS DIGITAL ASSET MARKETS. AS A CREDIT DESK DEFI QUANT TRADER INTERN, YOU WILL WORK DIRECTLY WITH QUANT TRADERS AND CREDIT STRATEGISTS TO BUILD QUANTITATIVE RISK MODELS, AUTOMATE YIELD HARVESTING, ANALYZE ON-CHAIN LIQUIDITY POOLS, AND EVALUATE DEFI PROTOCOL MECHANICS.
KEY RESPONSIBILITIES OF A DEFI QUANT TRADER INTERN IN THIS UNIT
- On-Chain Risk & Credit Modeling: Develop and refine quantitative risk models to assess protocol health, collateralization ratios, liquidation risks, and smart contract vulnerability exposure across DeFi credit platforms.
- Yield Optimization & Execution: Build Python-based tools and algorithmic models to analyze real-time yield curves, liquidity pool depth, and funding rate arbitrage across lending and borrowing protocols.
- Data Analytics & Telemetry: Query on-chain telemetry, EVM event logs, and DEX/lending protocol data using SQL, Subgraphs, and Python to generate actionable insights for credit positioning and risk allocation.
- Protocol Due Diligence & Forensics: Perform quantitative forensics and stress testing on emerging lending primitives, liquid staking protocols, and structured credit products prior to capital deployment.
WHO YOU ARE/KEY REQUIREMENTS
- Technical & Quantitative Skills: Strong code-first foundation in Python and SQL (with Git proficiency) for handling on-chain or EVM event data. Understanding of smart contract mechanics and DeFi primitive math (e.g., automated market makers, lending pool utilization curves, liquidation thresholds).
- Quantitative & Trading Mindset: Rigorous background in a quantitative field (Math, Physics, CS, Finance, or Engineering) with a systematic/trading mindset. Ability to model yield dynamics, credit risk, backtesting strategies, and protocol insolvency scenarios.
- DeFi "Skin in the Game": Hands-on experience interacting with decentralized lending protocols (e.g., Aave, Morpho, Compound, Maker/Endgame), yield aggregators, or credit markets.
- Nice-to-Haves: Familiarity with Rust, Solidity, Foundry, or specialized credit risk models and backtesting frameworks.
Our offer
- A 6 month paid internship at world-renowned digital assets company with accommodation provided for entirety or part of it
- The opportunity to learn about digital assets and blockchain from a 30,000 ft view of the entire ecosystem
- Working from one of Brussels newest, nicest and most advanced office spaces
- A global, collaborative and tech-driven environment.
- Autonomy & Impact - our flat structure means you can contribute your ideas from day one and help shape the foundation that will power Keyrock’s future business.
- Culture of Excellence - we value nimbleness, drive for success, owner mentality and collaboration.
- Opportunity to leave your mark and start your career in one of the most reputable companies in the digital assets world
- We are envisioning for the internship to be based pre-dominantly in Brussels. It is possible for a selected candidate to be based in London, UK, provided at least 1-2 months onboarding period would be spent in Brussels together with the rest of the interns cohort.
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
As a Specialist, Counterparty Credit Risk, reporting to the Manager, Counterparty Credit Risk you will join our Credit Risk Operations team to help build and operationalize a centralized counterparty credit risk function. This team sits at the intersection of risk management, operations, capital markets, finance, treasury, and product. It draws on deep brokerage and credit experience. In this role, you will own the end-to-end counterparty credit risk assessment and ongoing monitoring process. You will work closely with Treasury, Finance, Market Risk, Legal, Product, and the Securities Lending team to ensure every counterparty is rigorously evaluated and that exposure remains within our risk appetite.
ABOUT THE ROLE
Our counterparty risk framework depends on knowing exactly who we're dealing with, and how much risk we're taking on with each of them. You'll own the risk processes from the first credit review to ongoing monitoring, while helping build the processes and framework the function runs on. Because the function is growing, a lot of it will be yours to shape.
WHAT YOU'LL DO
- Own and improve the procedures for the counterparty credit risk assessment processes while ensuring consistency, scalability, and auditability.
- Conduct and compile comprehensive credit assessments and provide detailed written recommendations for new and existing counterparties, incorporating regulatory financial statement analysis and other factors to determine credit limits.
- Monitor concentration limits and stress testing results within our platform ensuring exposures remain within approved thresholds and flag emerging risks early and with recommended action.
- Assist in drafting, maintaining, and enforcing counterparty credit risk policies, credit limit framework, and procedures.
- Work across different teams in a fast-paced environment, supporting both front office and risk development. Make well-reasoned decisions with incomplete information and state the assumptions and risks behind them. Help build lasting positive relationships with our counterparties.
SKILLS YOU BRING
- 1–3+ years experience in counterparty credit risk, credit analysis or a relevant credit risk management role in an investment dealer or brokerage environment
- Working knowledge of broker-dealer regulatory capital, including risk-adjusted capital and net excess capital, and how to interpret Form 1 and FOCUS filings.
- Preference given to individuals who are pursuing the CFA, CPA or FRM program.
WHO YOU ARE
- Relentlessly pursues root causes and is willing to continuously expand their knowledge and competencies. Acts without being told what to do and is ready to “roll up their sleeves” and build solutions from the ground up. Takes full ownership of work and proactively identifies risks before they materialize.
- Plans, organizes, and prioritizes effectively across multiple concurrent priorities.
- Distills complex credit and risk concepts into clear, actionable recommendations for any audience.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
Forecasting at Rohlik currently drives operations across 12 fulfilment centres and 25,000 SKUs in five countries. Up until now, it has operated across local spreadsheets, individual judgement calls, and manual edits. It works, but it relies heavily on personal memory, lacks formal governance, and relies on manual routines.
As we continue to scale Europe’s leading online grocery delivery service, we are establishing Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP) as a brand-new Group department. The mission is to transform our current forecasting into an automated, governed, and scalable planning capability.
As Head of Demand Planning & S&OP, you will build this function from the ground up. You will own the Group demand forecast, establish the global S&OP cadence, build and lead the team, and work hand-in-hand with BI, Product, and Engineering to replace manual routines with modern, automated tooling.
Why this role is exciting
- Build from the ground up: This is a build role, not a position where you inherit an established setup. You will define the operating model, set governance across five markets, and recruit your own team.
- Direct C-level impact: You will stay close to the numbers daily, owning the daily forecast update delivered directly to the CEO, while framing strategic scenarios and trade-offs for executive decision-making.
- Automation & product ownership: Rohlik is an AI-first company. You will partner directly with BI and Engineering to automate planning inputs, create override logs, and launch automated plan-change notifications.
- Cross-functional authority: You won't just compile numbers. You will work at Director level to challenge Marketing uplifts, Commercial pricing, and Ops capacity, ensuring alignment across Commercial, Ops, and Finance.
- Multi-country scale: You will shape planning standards across all our active markets: the Czech Republic, Germany, Austria, Hungary, and Romania.
What you will own and deliver
- Build the department: Hire and develop the IBP/S&OP team, transition from single-person routines to a documented, resilient team structure with no single point of failure.
- Demand forecast & executive briefing: Own the Group demand forecast end-to-end and personally deliver the daily operational forecast brief to the CEO.
- S&OP cadence & operating plan: Establish the Group S&OP cycle, consolidating commercial, operational, and financial commitments into a single constrained operating plan.
- Governance & standards: Define planning responsibilities, KPI definitions, approval thresholds for manual adjustments, and escalation rules across CZ, HU, RO, DE, and AT.
- Automation roadmap: Act as the business owner for custom planning products, driving the rollout of mass uploads, automated locks, override logging, and instant plan-change alerts to Ops and Supply.
- Cross-functional alignment: Partner at Director level with Marketing, Commercial, Supply, Fulfilment, Last Mile, Finance, and BI, reconciling operational plans with financial outlooks.
- Forecast accuracy & stability: Drive plan attainment and forecast value added over statistical baselines, maintaining high forecast accuracy (targeting ≥ 98% on orders and orderlines).
What we are looking for
- Proven leadership in planning: 5+ years of progressive experience in Demand Planning, S&OP, Integrated Business Planning, or Supply Chain operational planning.
- Build track record: Demonstrated experience building or re-platforming a planning function from scratch — including team, processes, and tools.
- Automation mindset: Direct experience driving the automation of manual planning routines alongside BI, Data, or Engineering teams.
- Executive presence: Ability to distil complex, multi-market data into clear, concise updates for the CEO under tight deadlines.
- Multi-market oversight: Proven track record running S&OP or demand reviews across multiple countries, sites, or business units.
- Financial & commercial acumen: Strong understanding of service, cost, and cash trade-offs to reconcile operational plans with budget requirements.
- Hands-on approach: Willingness to balance strategic function-building with daily operational detail and direct ownership of key briefings.
- Languages: Fluent English is required. Knowledge of Czech, Slovak, German, or Hungarian is an advantage.
Preferred qualifications
- Background in online grocery, perishables, or fast-moving, high-SKU retail environments.
- Experience acting as a product owner for internal or custom-built planning tools working alongside ML and Product teams.
What’s in it for you
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
#LI-FK1
Location: Argentina; Peru; Colombia; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Voice team is Client Engagement’s premium support channel for high-value clients, providing voice support through the Kraken apps. We deliver exceptional white-glove service that is fast, clear, and trustworthy, earning loyalty through the Voice “friend experience” and shaping each client’s journey into a 6-Star experience.
Join a fast-paced frontline team and shape Kraken client journeys. This is a tremendous growth path for an ambitious specialist with a strong performance record and growth mindset. This is an opportunity for someone who wants to round out generalist customer service skills, elevate communication, and work up close with clients. You’ll assist clients and help grow the next generation of Kraken clients across multiple geographies through new products and services, an exciting, hands-on adventure with meaningful impact.
This role offers a fixed-term contract, for the duration of 6 months.
THE OPPORTUNITY
- Answer inbound Voice calls with friendly, professional service, drive quick, accurate resolutions
- Clarify client goals, provide education on Kraken products and services, and guide funding, trading, and other account activities
- Test new products and features to develop expertise that resolves issues end-to-end and responsibly position products where they fit
- Build client relationships, identify growth opportunities and connect clients with Kraken products that meet their needs.
- Achieve goals with your manager, contribute to team discussions and 1:1s, and help improve the client experience through feedback and growth projects.
WHAT YOU BRING
- 2+ years of experience in a customer service or business support role where you’ve proven to be a pro at delivering a 5-star experience. This can be within retail, hospitality, or a customer service center
- You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends
- Exceptional attention to detail, with strong workflow accuracy and process adherence
- Highly organized, with excellent time management across multiple priorities in a fast-paced environment
- Fluency in both English and Spanish at native-like level; proficiency in Portuguese is a plus
- Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders
- A foundational understanding of how crypto trading works, with the eagerness to deepen that knowledge as Kraken’s product suite grows.
- Comfortable with Zendesk and knowledge bases; able to multitask with poise
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London, England, United Kingdom
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Join the team behind some of the world’s best-loved entertainment, media, consumer products and lifestyle brands. As Senior Coordinator, you will keep the Global Franchise Strategy & Management (GFSM) team running smoothly across all brands, from diary management to making our decks look beautiful. Reporting to the Senior Vice President (SVP) and based in London, you will work with a team spread across London, LA and Boston, and gain a front-row seat to how global franchises come to life.
Location and Work Arrangement
This role is based at our London, United Kingdom office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Manage diaries proactively across time zones, prioritising time and coordinating with Executive Assistants (EAs) so the team’s calendar reflects what matters most.
Organise cross-functional meetings and manage team shareouts, from scheduling to notes and follow-up.
Make our decks look beautiful: build, format and polish franchise presentations to a high, on-brand standard.
Raise purchase orders and track budgets, resolving queries and discrepancies accurately.
Brief and partner with our creative team to deliver franchise assets on time and on brand, and keep assets organised and consistent with franchise guidelines.
Handle travel and expenses for directors, including flights, hotels and itineraries.
What You'll Bring
Demonstrated ability to support administrative, coordination or marketing work, gained through employment, an internship, a placement or other experience.; experience in entertainment, media, consumer products or lifestyle brands is a plus. Degree or equivalent experience.
First-class diary management and organisation, juggling priorities across time zones.
Excellent communication; proactive, hands-on, calm under pressure and open to feedback.
Strong presentation and IT skills: PowerPoint, Word, Excel and Outlook essential; Adobe Photoshop a bonus.
A collaborative team player with an interest in entertainment, media, consumer products and lifestyle brands.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: City of London; London, England, United Kingdom
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Ready for your next step? As Associate Brand Manager, you will help look after two of Hasbro’s biggest and best-loved entertainment and consumer products brands, owning key deliverables and partnering with teams across production, social, music and digital games. Reporting to the Director, Global Franchise Strategy & Management, and based in London, you will be part of a talented team across London, LA and Boston: supportive, in it together and always got each other’s backs. We focus on the best results, execute with excellence and have fun doing it, and you will have real autonomy and challenge.
Location and Work Arrangement
This role is based at our London, United Kingdom office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Own key franchise deliverables for two major brands, delivering on time, on budget and to a market-leading standard.
Partner with production, social, music and digital games teams to bring franchise strategy to life consistently across every touchpoint.
Brief and work with our creative team on franchise collateral, from presentations and sell-in tools to toolkits.
Plan impactful initiatives across the business, keeping franchise identity consistent across all assets.
Pitch to partners worldwide, spotting opportunities for global activations.
Share insights with colleagues and measure how our materials perform, so the next ones are even better.
What You'll Bring
Approximately 2 – 3 years’ experience in a busy franchise, brand or marketing team may be typical for this role, but candidates with additional experience are welcome and will receive full consideration; entertainment or consumer products experience is a plus.
A track record of executing with excellence: proactive, organised and results-oriented, with high standards.
Independent, calm under pressure, great at juggling priorities and open to feedback.
Excellent communication and the confidence to pitch ideas and collaborate across functions.
Strong presentation and IT skills: PowerPoint, Word, Excel and Outlook.
Interest in entertainment and consumer products, and experience collaborating effectively as part of a team.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What You Will Do
Contract Drafting and Negotiation
Draft, review and negotiate a wide range of commercial agreements, including media buying agreements, services agreements, inter-company agreements, NDAs and others as requested.
Ensure contracts align with company policies and industry standards.
Dispute Resolution and Litigation Management
Manage and resolve legal disputes, including client claims, vendor disputes and employment-related matters.
Liaise with external counsel when necessary and follow up on specific advisory matters.
Hold weekly calls and updates with external collections agencies to keep Legal and Finance closely aligned.
Keep the litigation tracker sheets regularly updated and followed up.
Corporate Governance and Company Secretarial
Support corporate governance matters, including board resolutions, shareholder agreements, regulatory filings and company secretarial duties.
Keep all company ledgers and licences up to date.
Ensure compliance with company policies and procedures across jurisdictions in MENAT.
Risk Management and Advisory
Identify legal risks linked to business operations and propose proactive solutions.
Advise internal stakeholders on legal issues affecting business operations and strategic initiatives.
Legal Operations and Administration
Manage purchase orders (POs) for MENA and process vendor invoices through SAP.
Maintain, track and administer contracts throughout their lifecycle in the company’s contract management system (CMS), making sure key dates, renewals and compliance milestones are met.
Oversee the electronic archiving, categorization and secure maintenance of all corporate legal documents and transactional files.
Provide routine administrative support to the Legal team and facilitate communication with internal business units.
Complete required KYC forms when needed.
Keep signatory lists updated and verified before contract execution.
Manage documents uploaded to SignNow, with proper follow-up and archiving.
What We Are Looking For
Law degree (LLB or equivalent)
Minimum of 3 to 5 years of relevant experience, preferably in the media, advertising or technology sectors.
Strong knowledge of contract law, corporate governance and regulatory compliance.
Excellent negotiation and drafting skills.
Fluent English; French is a plus.
Ability to work in a fast-paced environment with multiple stakeholders.
Strong analytical, problem-solving and communication skills.
Experience working in MENA markets.
Why Join Aleph
Impact:
Your advice shapes real commercial deals and protects the business across multiple MENAT markets.
Growth:
Build regional, cross-jurisdiction experience in a media, advertising and technology environment, with direct exposure to external counsel and senior stakeholders.
Team culture:
Join a collaborative Legal team that works closely with Finance and the business, and values clear communication and ownership.
Flexibility:
A hybrid setup in Cairo that balances in-person teamwork with focused time at home.
Market context:
Egypt’s data protection regime is now fully operational, so in-house legal expertise is more visible and valued than ever.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.
You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.
In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment.
What you bring
- 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil
- Fluent in Portuguese and English
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the LATAM market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Sydney, Australia
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Boston, Massachusetts, United States
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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УдалённоUnited States; New York; Los Angeles; Boston; San Francisco; Washington, D.C.
ОфисСтажёрBrussels; London; London OR Brussels
УдалённоRemote; Europe; Switzerland; Poland; United Kingdom; Netherlands; This role is remote-first, so it can be executed from anywhere between the US East Coast and Europe, with the ability to operate in European timezones required and flexibility for customer timezones when deals need it
СтажёрBrussels; London; London OR Brussels
УдалённоRemote (Canada)
ГибридheadPrague, Czech Republic; Group career pages; Jobs.cz
УдалённоArgentina; Peru; Colombia; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorLondon, England, United Kingdom; Manage diaries proactively across time zones, prioritising time and coordinating with Executive Assistants (EAs) so the team’s calendar reflects what matters most; First-class diary management and organisation, juggling priorities across time zones