Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is specifically looking for people who've already done hybrid clinical-operations work and been both things at once: have completed a nursing degree, and who also knows how to work on queues, productivity targets, multiple systems, and service-level expectations.
WHAT YOU WILL DO:
Review clinical documentation and chart notes for completeness, medical necessity, and accuracy in support of authorization, utilization review, or documentation workflows.
Apply clinical judgment to prior authorization, precertification, or utilization review requests, working within established clinical and payer review criteria.
Navigate structured, high-volume queues and multiple systems — EHR/EMR, payer portals, and case management or workflow tools — while meeting daily productivity and turnaround expectations.
Document findings, decisions, and communications completely and accurately, keeping records audit-ready.
Coordinate with physicians, nurses, and other clinical staff on cases that need additional information or a peer-to-peer review.
Escalate complex or time-sensitive cases appropriately and track them through to resolution.
Maintain compliance with HIPAA, payer requirements, and internal quality standards.
Required: A completed nursing degree, combined with healthcare BPO experience.
WHY APPLY?
This role allows you to do work that actually uses your clinical training! If you've done clinical work inside a structured, queue-driven operations environment before, you got what we need!
Location: Riyadh, KSA
Workplace: onsite
We're looking for an Information Security Specialist (GRC) to join Tabby! The successful candidate will independently execute governance, risk, and compliance activities across the Tabby's information security programme.
Key Responsibilities
Information Security Governance
Maintain and update the information security governance framework documentation, policy library, and associated standards and procedures.
Draft and revise information security policies, standards, and baselines, ensuring alignment with applicable regulatory requirements and business objectives.
Monitor and track changes in legal, regulatory, and contractual requirements affecting information security (SAMA CSF, PDPL, NCA ECC, PCI-DSS), updating the compliance register accordingly.
Maintain and update role and responsibility matrices (RACI), information security governance committee documentation, and reporting packs.
Coordinate security governance committee meetings — preparing agendas, minutes, and action tracking.
Produce internal and external communication materials related to information security governance, policies, and programme updates.
Information Risk Management
Execute information security risk assessments independently, applying the organization's risk assessment methodology and producing complete risk registers with identified threats, vulnerabilities, likelihood, impact, and treatment plans.
Maintain and update the information asset register — tracking asset owners, classifications, and associated risk profiles.
Lead business impact assessment (BIA) data collection activities, coordinating with asset owners and business units to capture accurate recovery objectives and criticality ratings.
Conduct control effectiveness evaluations for key information security controls, documenting findings and escalating gaps to the Lead for treatment.
Coordinate third-party information security risk assessments — preparing assessment questionnaires, reviewing vendor responses, and producing risk summaries.
Integrate risk and vulnerability data into procurement reviews, project onboarding, and change management processes.
Prepare periodic risk reports for senior review, highlighting emerging risks, significant changes in the risk profile, and the status of risk treatment actions.
Compliance & Programme Development
Monitor the organization's compliance posture against SAMA CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS — tracking control status, identifying gaps, and coordinating remediation.
Coordinate internal and external audit activities — gathering evidence packages, liaising with auditors, tracking findings, and monitoring remediation progress.
Support the preparation of regulatory submissions, self-assessments, and compliance attestations required by SAMA, NCA, and PCI Council.
Maintain and enhance the security awareness programme — developing training materials, scheduling communications, and tracking completion metrics.
Monitor KPIs and KRIs for the information security programme, preparing accurate and timely dashboards for senior management review.
Support the integration of information security requirements into procurement, project management, and change control processes.
Cross-Functional & General GRC Support
Maintain the information security policy, standard, and procedure library — managing version control, review cycles, and distribution.
Support information security initiatives across business and technology teams, providing GRC subject matter expertise on projects and change programmes.
Conduct information classification reviews and document security requirements for key business and IT projects.
Deliver information security awareness sessions and materials to targeted staff groups.
Provide analytical support for GRC team reporting, data gathering, and programme tracking activities.
Skills, Knowledge and Expertise
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
1–3 years of professional experience in information security governance, risk management, compliance, or a closely related field. Hands-on experience with risk assessment execution, policy development, or compliance monitoring is required. Prior exposure to SAMA CSF, ISO 27001, PDPL, or NCA ECC requirements is a strong advantage. Experience in a regulated Fintech or banking environment is preferred.
ISO 27001 Foundation or Lead Implementer (preferred). CompTIA Security+ or equivalent.
Working toward CRISC (Certified in Risk and Information Systems Control) or CISM.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
ОфисRiyadh, KSA; We offer you relocation support as well as we guide you through all the process
Location: Thailand
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Thailand
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Bolivia
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Dominican Republic
We are looking for a skilled Virtual Assistant who is proficient in Open Dental software and billing. The ideal candidate must have virtual experience working in a dental office environment.
Key Responsibilities:
Manage and update patient records using Open Dental software.
Handle billing inquiries and process payments accurately.
Schedule and confirm patient appointments.
Provide exceptional customer service to patients via phone and email.
Assist with administrative tasks and ensure smooth daily operations.
Requirements:
Proficiency in Open Dental software and dental billing.
Minimum of 1 year of experience working in a dental office.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Reliable internet connection and a quiet workspace for remote work.
Benefits:
Competitive salary.
Opportunity to work remotely.
Supportive and friendly team environment.
Location: Philippines
Company:
Angel City VA
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
Angel City VA is dedicated to providing exceptional support services to our clients. We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Competitive pay rate of $7 per hour.
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
If you meet the above requirements and are ready to embark on a long-term career with us, please send your resume and a brief cover letter detailing your experience and why you would be a great fit for this role to [email address].
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply today and take the next step in your career with Angel City VA!
Location: Philippines
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Chile
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Jamaica
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Ecuador
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Costa Rica
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Nicaragua
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Mexico
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Argentina
📢
Now Hiring: Remote Business Development Specialist – Clinical Trials (Part-Time/Full-Time)
📢
Are you a results-driven professional with a passion for healthcare and sales? Join our team as a
Business Development Specialist
and help expand our clinical trials network!
🔹
Position:
Remote Business Development Specialist – Clinical Trials
🔹
Type:
Part-Time or Full-Time (Flexible)
🔹
Location:
Remote
Responsibilities:
✅ Identify and engage potential clients, including medical practices, hospitals, and research centers
✅ Build and maintain strong relationships with key decision-makers
✅ Develop and implement strategic sales plans to drive growth
✅ Collaborate with internal teams to ensure seamless onboarding of new clients
✅ Stay updated on industry trends and clinical trial opportunities
Requirements:
✔ Experience in business development, clinical research (Mandatory)
✔ Strong communication and negotiation skills
✔ Self-motivated and goal-oriented
✔ Ability to work independently in a remote setting
Why Join Us?
🌎 100% remote flexibility
🤝 Opportunity to make a real impact in clinical research
Ready to grow with us? Apply now and be part of an innovative team transforming clinical trials! 🚀
Location: Dominican Republic
Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication.
This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards.
Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred.
Essential Duties and Responsibilities Interpretation & Translation:
• Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff.
• Ensure accurate use of medical terminology in both languages.
• Maintain cultural sensitivity and communication clarity in all interactions.
Patient Communication Support
• Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish.
• Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution.
• Handle inbound and outbound patient phone calls.
• Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries.
• Support providers and staff with patient communication needs.
Administrative & Clinical Support
• Assist with communication workflows related to patient care coordination.
• Document communication interactions accurately in clinic systems.
• Support administrative tasks related to patient communication and scheduling.
• Help manage communication queues to ensure timely responses.
• Provide general support to clinical and operational teams as needed.
Compliance & Quality Standards
• Maintain HIPAA compliance and patient confidentiality at all times.
• Ensure all communications meet clinic professionalism and quality standards.
• Deliver accurate interpretation and communication support in a fast-paced clinical environment.
Qualifications
• Fluency in English and Spanish (spoken and written) — required.
• Strong grammar, spelling, and professional writing skills in both languages — required.
• Medical interpreter certification or healthcare translation certification — strongly preferred.
• Previous healthcare, clinic, medical office, or patient communication experience — preferred.
• Knowledge of medical terminology in both English and Spanish.
• Experience handling phone systems, SMS communication platforms, and patient communication tools.
• Strong organizational skills and ability to multitask.
• Excellent customer service and interpersonal communication skills.
• Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools).
• Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards.
Schedule:
1:00 PM - 9:00 PM AST.
Location: Colombia
Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication.
This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards.
Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred.
Essential Duties and Responsibilities Interpretation & Translation:
• Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff.
• Ensure accurate use of medical terminology in both languages.
• Maintain cultural sensitivity and communication clarity in all interactions.
Patient Communication Support
• Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish.
• Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution.
• Handle inbound and outbound patient phone calls.
• Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries.
• Support providers and staff with patient communication needs.
Administrative & Clinical Support
• Assist with communication workflows related to patient care coordination.
• Document communication interactions accurately in clinic systems.
• Support administrative tasks related to patient communication and scheduling.
• Help manage communication queues to ensure timely responses.
• Provide general support to clinical and operational teams as needed.
Compliance & Quality Standards
• Maintain HIPAA compliance and patient confidentiality at all times.
• Ensure all communications meet clinic professionalism and quality standards.
• Deliver accurate interpretation and communication support in a fast-paced clinical environment.
Qualifications
• Fluency in English and Spanish (spoken and written) — required.
• Strong grammar, spelling, and professional writing skills in both languages — required.
• Medical interpreter certification or healthcare translation certification — strongly preferred.
• Previous healthcare, clinic, medical office, or patient communication experience — preferred.
• Knowledge of medical terminology in both English and Spanish.
• Experience handling phone systems, SMS communication platforms, and patient communication tools.
• Strong organizational skills and ability to multitask.
• Excellent customer service and interpersonal communication skills.
• Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools).
• Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards.
Schedule:
1:00 PM - 9:00 PM AST.
Location: Chișinău, Chișinău Municipality, Moldova
About Alvys
Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry.
Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.
About the Role
As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment.
What you’ll do
Partner and customer communication
- Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live
- Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope
- Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls
- Coordinate go-live timing, cutover, and sign-off with all parties
Mapping
- Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model
- Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation
- Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems
- Apply and contribute to our mapping templates and standards
Connectivity
- Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments
- Configure customer integration profiles in the platform
Testing and go-live
- Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing
- Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified
- Validate integrations against the customer's real day-to-day workflow, not just the test cases
- Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation
Project management and documentation
- Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current
- Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own
- Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices
What you need
- 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred)
- Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider
- Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus
- Hands-on experience with data mapping between different systems and formats
- Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses)
- Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data
- Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship
- Proven ability to manage multiple projects at once and prioritize independently
- Basic SQL is a plus
- Участие в разработке и реализации эффективной стратегии email-маркетинга; - Подготовка и запуск email-рассылок, SMS, push-уведомлений, rich inbox и кампаний с автодозвоном;